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8/19/2019 Skilled: Catalyst to the Skills Ecosystem
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1Skilled June 2015
Rajiv Pratap RudyMINISTER FOR SKILL DEVELOPMENT AND ENTREPRENEURSHIP
June 2015 ` 2
‘Skilled IndiaMust forMake in India’
INDUSTRY PARTNER
G4S Secure
EXCLUSIVE INTERVIEW
SECTOR FOCUS
Private Security16
0
24 TRAINING PARTNER
IL&FS Skills
30 THE FLOWERING
Birender Rawat
54
8/19/2019 Skilled: Catalyst to the Skills Ecosystem
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2 Skilled June 2015 Skilled June 2015 2
Procure Training Contentfrom the largest publisher ofVocational Skilling Content
in IndiaNOS mapped content across multiple sectors including Retail,Security, Telecom, IT, Life Science, Health Care, Automobiles,
Capital Goods, Hospitality, Beauty and Wellness, Agriculture etc.
B-100, LGF, Sarvodya Enclave, New Delhi - 110017Ph: 011-26562422, 41073077 Email: [email protected], www.unifiers.in
Comprehensive Vocational Skilling content packs including:
1. Participants Manuals
2. Trainee Kits – FM, Ppt’s, Videos & multimedia
3. Training Centre Kits – Posters, Flex etc.
4. Ready to use Aajeevika Content Kits including bilingual Content (Trade, Work Readiness, ITand English) and Tab Content.
All content available as Books or as Digital content on tabs, smartphones.
Some of our existing business partners:
8/19/2019 Skilled: Catalyst to the Skills Ecosystem
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3Skilled June 2015
From the Editor
End income inequality by skilling India
As bodies and minds, all beings are born equal. But lack of access to
opportunities to express themselves leaves the fruits and joys of creation
in the hands of the few. For decades, economic inequality has created
a rift between the rich child and the poor child. For centuries, social
inequality has prevented the climb of masses into the promise of
everything India offers.
Tat time has gone.
A new idea is underway to reduce these inequalities. Te government’s
focus on skilling India in mission-mode through the creation of Ministry
of Skill Development & Entrepreneurship, will contribute to reducing
income inequality by ending opportunity inequality.
Te government’s Skill India initiative has two arms. One, creation of
an infrastructure under which millions of unemployed poor can gather a
skill and through it express a life of dignity and comfort. And two, using
the same infrastructure, any skilled person can better her skills and reach
a higher standard of living.
Skilling a large country like India to satisfaction is easier said. Ideas like
Skill India Mission or simplifying laws like Te Contract Labour Act
are mere intents, tools to bring about a larger change. For it to manifest
in the last unskilled Indian, it requires minds of steel powering untiring
hands with both riding a firm will that will not rest until the job getsdone.
It is in this spirit that we are launching Skilled – India’s first magazine
devoted to skilling the nation. As various arms of this initiative –
governments at the Centre and states, NSDC, sector skill councils,
industry partners, training companies, trainers, assessment agencies
and most important, individuals – join hands to make this initiative
successful, Skilled will be the platform that will carry their voices. It
will track developments, analyse them and seek opinions around this
ambitious experiment in this momentous time.
“Nothing can be taught,” said Sri Aurobindo, from whom Skilledderives its moral strength and spiritual inspiration. “Te teacher is not
an instructor or task-master, he is a helper and a guide.” In this spirit
of humility, I seek your participation in this exciting journey and look
forward to hearing from you.
Vol. 1 No. 1 June 2015
Editor Vikrant Abrol
Correspondent Sukriti Shahi
Birendra Gusain
Creative TeamM M PradeepBoby Lodhi
CirculationPradeep Banerjee
SubscriptionShahrukh Khan
Support Anamika Sen
Website TeamShiv Sharma
Adittya VermaSales
Dheeraj Chauhan (National) Amit Upadhya (North)Ramveer Singh (West)
Gyanendra Pratap Singh (East)Ram Kumar iwari (South)
Photograph CreditsMr. Rajiv Pratap Rudy’s office, IL&FS Skills,
SSSDC, G4S Secure Solutions,Noida Deaf Society, Sukriti Shahi
Advertisors in this Issue Airtel 56
Wings Marketing 22Vaastukriti Interiors 14
Unifiers Publishing 2 Jobs - Centum Learning, A4E
Printed and Published by Rachna Bansal on behalf of UnifiersSocial Ventures Pvt Ltd. Editor: Rachna Bansal. Printedat Wings Marketing Communications, 401, PatparganjIndustrial Area, Delhi 110092 and published from B-100,LGF, Sarvodya Enclave, New Delhi 110017
Copyright Unifiers Social Ventures Pvt. Ltd . All rightsreserved. Reproduction of any matter is prohibited. Alldisputes are subject to the jurisdiction of component courtsand forums in Delhi/New Delhi only. Te Editor, Publisherand Owner of Skilled are not responsible for any claim madeby the advertiser and not liable for any consequences.
Disclaimer: Te views, ideas, comments and opinionsexpressed are solely of the individual writers. Editors andPublisher do not necessarily subscribe to the same.
For any business enquiries contact Ms Sukriti Shahi on011 - 26562422 / 41073077 or email to [email protected]
Released on June 18 2015 otal no. of pages 56 including Covers
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4 Skilled June 2015
COVER SORY
India is poised to become the world’s youngest country by 2020, with
an average age of 29 years, and account for around 28% of the world’s workforce. Are we prepared?
6 Our ime has Come
Te Skill development minister talks about India’s skill ecosystem and tCentral Governments future plans.
10 Interview with Rajiv Pratap Rudy
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5Skilled June 2015
41 Jobs in the Skills Sector 42 Skill News
44 SSC – Status Chart
48 Government Skilling Schemes
52 Guest
54 Te Flowering
REGULARS
An interview with SSSDC Chairmanto understand the skilling needs of thePrivate Security Sector and SSSDC’s
work in the skilling space16
Sector Skill Council
G4S Secure SolutionsManaging Director talksabout the skilling needsof the largest employer inthe Private Security Sector
Space
24 Industry Partner
Tere is a need to trainmillions of employable
youth. RCM Reddy, MD,IL&FS Education &Skills shares his visionand action plans forskilling the young Indians
30 raining Partner
At Noida Deaf Society, they are able to askquestions, get answers, express themselves, theiremotions and aspirations, likes and dislikes
36 Te Different One
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6 Skilled June 2015
Our time has
Hardly any sector is left where Ind
has not made its mark in terms of th
economic growth and potential and
a result of which, it is considered to b
one of the largest, growing and expan
ing pools of talent. India over the cour
has earned the title of being the ‘land
aspiration’. Whole world is aware abo
the numbers of doctors, engineers an
ndia is a land of diverse cultures and geographies.
It has always been known for its rich culture andtradition. However with the course of time it has
proved its importance on the economic front as well.
From being an emerging economy to an emerged
potential economy, the transition has happened at an
astonishing pace.
I
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7Skilled June 2015
come...
lawyers the country has been produc-
ing over the years. Te development
and growth has now started showing
its impact in each part and across sec-
tions of the country. A UN report says
that India has the youngest population
with 356 million, 10-24 years old in
the country. Tis means that present-
ly and in the next at least 30 years to
come, most of the workable population
of India will be young. Tis number is
quite enthralling as compared to other
countries. Tis demographic dividend
of India is its biggest advantage to-
day if this number is cultivated into a
skilled workable population. Tis also
implies that the kind young workable
workforce that India can give to the
world in years to come is unmatched.
Te minds will be young, enthusias-
tic, raw and fresh. Te aim is to impart
proper skill training to this population
for various existing and emerging jobs
in India and globally; and create value
which can be co-shared.
Te Present Scenario
As per statistics, the percentage of
workforce getting skill development
training in India till 2008 has been
meagre 10% which was quite low as
compared to countries like Korea, Ja-
pan, Germany and UK. Despite the
stress laid on primary education and
training in India, there is shortage of
skilled manpower which can address
the demand of the country. Tis de-
mand has been rising with expansion
of the economy. It was then timely
noticed by the previous UPA govern-
ment in 2009 which launched a skill
development policy as India’s first sig-
nificant step towards skill development
and training. With an aim to revamp
India’s skill development policy, UPA
government targeted to skill 500 mil-
lion people by 2022.
Te present government too realised
the potential of the country and the
need for a more robust framework for
the people joining workforce every year.
India’s present annual training capacity
is 4.3 million whereas the industry re-
quirement is of 22 million resulting in
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8 Skilled June 2015
NOS would also come
handy for recognition
of prior learning (RPL)
and would be useful forinternal appraisal for the
industry.
around 80% deficit. In addition to this,
almost 12 million people join the work-
force every year. Tese numbers suggestthe excessive work that needs to be done
on this front and thus skilling is a criti-
cal issue nation is facing.
Tere is still a large ready workforce
which is missing the employment be-
cause of lack of proper training and skill
set required by the industry. India over
the years has developed and evolved as
a knowledge-based economy because
of the abundance of human resource which is young, flexible and capable.
Te question is, is our quality of edu-
cation and training sufficient to get the
desired job? Te answer is that there is
still a lot to be done on that front. India
is a potential economy. It has success-
fully come out of worst of economic
crunches when the other super econ-
omies were terribly crippled and came
to a standstill. Tough slowly, India
still kept moving on. Tis tremendouseconomic evolution shows that no
economy can work solely on the basis
of government policies and structures.
It is the convergence of people, private
and non-profit organisation supported
by government with its people-friendly
policies which makes an economy work
and reach to its maximum.
oday, India stands at a place where
it has resources but there is need totrain them to global standards to accel-
erate the pace of the economic growth.
Clearly, more the number of workforc-
es being employed, better is the func-
tioning of the economy. Te govern-
ment policies, therefore, not only focus
on getting training and employment to
the people, but also motivating them to
be self-employed. Tis urgent need of
skilled manpower in different job areas world over has pushed the government
to initiate and achieve formal/informal
skill development of the working pop-
ulation via education/vocational edu-
cation/skill training and other state of
the art learning methods.
Te idea which was generated by pre-
vious government under the leadership
of former Prime Minister Manmohan
Singh is now been converted to India’strump card by present Prime Min-
ster Narendra Modi’s vision. Seeing
skill development as one of the major
agenda for the government, he surely
has given remarkable structure to his
vision.
What has been done?
Now that the government is activ
participating and working in unis
with departments, agencies, organi
tions and industry for skill develoment, the area is getting a robust fram
work. Te central government has
up a separate ministry for skill develo
ment and entrepreneurship which h
taken independent charge of this spa
Tis will result in more specific polic
in the area of skill development a
their subsequent implementation. W
Mr. Rajiv Pratap Rudy leading the sk
ministry supported by one of the nior most and experienced secreta
Mr. Sunil Arora and a highly effici
team, the skill development area h
now got its due attention. Te minis
has started consulting 18 governme
departments who are part of skill In
mission to converge and sync their p
grammes with national skill policy. T
has also resulted in more cordial a
cohesive partnering of other ministr with skill development ministry.
In the past, many of the central go
ernment ministries have been imp
menting multiple skilling schem
Some of these include Aajeevika a
Village Entrepreneurship Start up P
gram by Ministry of Rural Develo
ment, Seekho Aur Kamao by Minis
of Minority Affairs, Hunar se Rozgar
Ministry of ourism, SJSRY by Min
try of Housing and Urban Poverty Al
viation. With the new ministry for s
development, there is a sincere effort
standardize and efficiently channel
the efforts by each of these line min
tries so that the beneficiaries and Ind
S
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9Skilled June 2015
tries that they serve can get the best out
of the skilling initiatives.
o support the national skilling agen-
da an autonomous body, National Skill
Development Agency (NSDA) was setup in June 2013 by the previous govern-
ment. NSDA now functions as a part
of the newly formed Ministry of Skill
Development and Entrepreneurship.
Te role of NSDA is to coordinate and
harmonise the skill development efforts
of the government and the private sector
to achieve the skilling targets of the 12th
Plan onwards and it endeavors to bridge
the social, regional, gender and econom-ic divide in our country.
At the state level, State Skill Develop-
ment Missions have been set up which
are the nodal agencies for coordinating
the skill development efforts in their
respective states. Tese state level bod-
ies are critical as they understand local
requirements and can mobilize the state
machinery for operationalising and scal-
ing up the skill development initiatives. Another organisation which is play-
ing a significant role in catalyzing the
Indian skill development eco-system is
the National Skill Development Corpo-
ration (NSDC). It is a one of its kind,
Public Private Partnership in India
where Government of India holds 49%
stake and while the private sector has
the remaining 51%. It aims to promote
skill development by catalyzing creation
of large, quality, for-profit vocational
institutions. NSDC provides funding
to build scalable, for-profit vocational
training initiatives. Its mandate is also
to enable support systems such as qual-
ity assurance, information systems and
train the trainer academies either di-
rectly or through partnerships. In less
than five years of its active operations,
NSDC has emerged as one of the most
important organizations in operation-alising India’s formal skill development
journey. It has incubated over thirty
Sector Skill Councils, funded more
than 200 training companies which
have set up thousands of training cen-
ters and skilled over 3 million trainees
in the last three years.
Skilling is about employment, there-
fore who is better than the Industry
Partners to tell what the skilling needsof a particular sector are, that’s where
the Sector Skill Councils (SSCs) came
up. SSCs are national partnership or-
ganisations that bring together all the
stakeholders - industry, labour and the
academia. Since their inception, Tey
have actively started defining minimum
acceptable quality standards for skilling,
are laying down the National Occupa-
tional Standards for the all the import-ant job roles identified in a particular
sector, accrediting training companies,
supporting development of curriculum,
certifying master trainers and trainers,
getting on board third party assess-
ment agencies, developing the labour
management information systems and
supporting an eco-system for life long
learning.
Among the several steps to strengthen
the skilling eco-system, the most signif-
icant has been the formulation of Na-
tional Occupational Standards (NOS).
With the emergence of NOS for each
and every job role, it has become quite
clear what the industry demands and
what training companies need to train
for. Tese standards get the potential
workforce in sync with industry’s ex-
pectations and requirement. It has given
uniformity to the level of training beingimparted pan India. NOS would also
come handy for recognition of prior
learning (RPL) and would be useful for
internal appraisal for the industry. Tus
NOS is one of the most critical pillar
on which the Indian skilling eco-system
will be built.
While the central government has
been strengthening the skilling eco-sys-
tem, it has also been looking at con- vergence opportunities which will syn-
ergies the growth in various areas. Te
most recent and globally acknowledged
one such initiative by the central gov-
ernment is Make in India. Make in
India is an initiative to encourage do-
mestic and global companies to manu-
facture their products in India. Tis is
expected to give skill enhancement and
create employment in the economy. Itmajorly focuses on 25 sectors of the
company including chemicals, textiles
I, automobiles, pharmaceuticals etc.
Make in India is expected to signifi-
cantly increase country’s GDP and tax
revenue.
Tis decade has been transformation-
al for developing a skilled India with the
government, private sector, academia
and the citizens coming together, but a
lot still needs to be done.
What can be done?
With so many components in the
skilling eco-system in place, the most
critical thing now is to get them work-
ing, working efficiently to realise their
Contd. page 15
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10 Skilled June 2015
ndia is not a developing nation
anymore. It has seen a mammothgrowth as far as economic
development is concerned. Skilling and
upskilling of manpower is yet to make a
huge difference to the present scenario.
Skilled spoke to Rajiv Pratap Rudy,
Te Union Minister of State for Skill
Development and Entrepreneurship(Independent Charge) and
Parliamentary Affairs, to get an insight
on India’s skill ecosystem’s present
and future prospects and the Central
Government’s forthcoming plans.
I
LeaderSpeaks
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Everyone talks of India’s demographic dividend, how criti-
cal do you think these are to India’s growth?
India is expected to become one of the most populous na-
tions by 2025, with a headcount of around 1.4 billion. Te
country’s population pyramid is expected to “bulge” acrossthe 15–64 age brackets over the next decade, increasing the
working age population from approximately 761 million to
869 million during 2011–2020
Around 64% of India’s population is expected to be in the
age bracket of 15–59 years by 2026, with only 13% of the
total aged above 60 years.
India is poised to become the world’s youngest country
by 2020, with an average age of 29 years,
and account for around 28% of the world’s
workforce. In comparison, during the same
period, the average age is expected to be 37
years in China and the US and 45 years in
Western Europe
With such a demographic dividend, India
could emerge as the leading provider of
skilled workforce to the World.
Now that you have the responsibility and
opportunity to change the lives of over 30
crores youth, what will be your key focusareas?
Skill Development has been happening in
the country from a very long time. We al-
ways have skilling going on in the country through informal
structures in an unorganized manner. However, the Hon’ble
Prime Minister recognized the importance of the domain
and established the Department of Skill Development and
Entrepreneurship in May, 2014, which was elevated to a ful-
ly fledged Ministry in November, 2014.
30 crore is indeed a huge target and the Ministry is focused
on achieving this through its vision of Skilling at Scale and
Speed with Standards. Te Ministry is working towards
partnerships with various stakeholders including other
Ministries/Departments, Corporate, Public Sector Under-
takings, Non Government Organizations etc to leverage the
resources available to achieve scale and speed. At the same
time, it is dedicated to establish National Skills Qualifica-
tion Framework (NSQF) alignment of all vocational train-
ing initiatives through the Sector Skill Councils to achieve
standards.
Can you share the top 4-5 highlights of the New Skill De- velopment policy that you are going to launch?
Te new policy has adequate provisions for policy initiatives
for both skill development and entrepreneurship.
Te policy draws lessons learnt from the 2009 policy and
acknowledges the challenges in the current skill and entre-
preneurship landscape.
Specifically focusses on outcomes
Integrates innovations and technolo-
gy as an essential element of skill devel-
opment and entrepreneurship
Te policy is nondiscriminatory in
nature and adequate policy provisions
are framed by taking in consideration
the interests of rural youth, women, mi-
norities, differently abled and people re-
siding in geographically unserved areas
India needs a comprehensive skill devel-
opment model. Tere are some existing
models in UK, USA, Germany, Singa-pore and Australia. Will we make any of
these are base or will we have completely
new approach?
Te Ministry, through its arms of NSDC and NSDA, has al-
ready signed MoUs with United Kingdom, USA, Germany,
France, Australia and Canada. We are also in talks with skill
development organizations and the Governments of South
and West Australia, Singapore, Switzerland. Although the
demographic diversity and the resource availability varies
from country to country, best practices obtained through the
experience of these countries would essentially form a cru-
cial part of the approach towards Skill India.
Former Prime Minister said that 50 crore Indian will be
skilled, what is your take on that? As there are only 2% of
skilled workforce in India, where according to you the pre-
vious govt.’s policy lacked for those slacking figures?
The new skill
development
policy integrates
innovations and
technology as an
essential element of
skill developmentand entrepreneurship
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12 Skilled June 2015
We need to be rationale in setting targets for skill develop-
ment in the country. Te previous policy talked about train-
ing 5 million in the 12th FYP and other 45 million in the
13th FYP. However, there was no methodology specified to
achieve that. We need to revise the targets according to thedemand in the sectors and the Ministry is focused on achiev-
ing that.
What out of the box solutions you have come up with to
scale India’s skill manpower from 2%?
Te Ministry is in talks with various other ministries to lever-
age the huge infrastructural resource available with them.
Utilization of the public infrastructure for skill development
activities would significantly scale and
speed the skilling activities across the
country.
We are also attempting to establish skill
development centres in each Parliamen-
tary Constituency with involvement of
the MP to cater to the local requirements.
It would be a big leap towards reaching
every corner of the country for skilling
Skill Development is a huge space and
the Government would definitely require
the support of other stakeholders in thedomain. For the same, our Ministry is
working on a template where any indi-
vidual or organization would be able to associate with the
Ministry to carry out skilling in their own capacity.
India has a wide socio-economic spread, how will you ad-
dress it in the new policy?
Te policy adequately considers the interests of the different
segments of the society. Te Ministry aims to work in col-
laboration with other relevant Ministries to provide skill up
gradation to the youth that will make them industry ready.
Te Ministry has collaborated with the Ministry of Social
Justice and Empowerment to skill 2.5 million differently
abled people in a period of five years. A skill council is being
specifically set up for the Differently abled people.
Te Ministry will also ensure that any desirous candidate
should not be deprived of skilling due to lack of financial
support. Te Pradhan Mantri Kaushal Vikas Yojana Schem
will also cater to their needs.
Almost all past initiatives have had a wage employment foc
that too in urban areas which leads to large scale migratio
from rural areas for paltry salaries. How do you propose nurture self employment especially in rural areas?
Te Ministry is working towards the establishment of Sk
Development Centres across the country. We are trying to a
sociate them with the Parliamentary Constituencies throu
the Members of Parliament. Tese centres would specifica
cater to the local skill requirements and would associate wi
local industries to address the issue of migration and emplo
ment. However, we would need support
the States to access the regional requir
ments, provision of content in vernacu
languages, and involvement of local indu
tries. Skills are also required to be ma
aspirational so that youth in the rural are
also move towards skilling.
Skill development has to be support
by labor law changes to enable a bett
working environment for employees a
employers, especially the non-unifor
minimum wages of states. How do ypropose to address this issue?
Minimum wages cannot be fixed becau
of the economic diversity of each state. However, the Pra
han Mantri Kaushal Vikas Yojana has adequate provisions
address the diversities in skilling space.
Any plan about skilling or upskilling the existing employ
manpower?
Te Recognition of Prior Learning (RPL) process is esta
lished in support of assessing and certifying persons wi
existing skills and experience. Te draft Policy on Recogn
tion of Prior Learning (RPL) has been developed with t
support of the India-EU Skills Development Project. T
Ministry has also emphasized the importance of RPL in t
Pradhan Mantri Kaushal Vikas Yojana.
What do you have to say about your idea of roping in vario
ministries under Central Govt. for skill development? Ho
Utilization of thepublic infrastructure
for skill development
activities would
signifcantly scale
and speed the skilling
activities across the
country.
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13Skilled June 2015
do you plan to synergies the efforts between various gov-
ernment departments and ministries?
One of the main mandate of the new Ministry is to ensure
co-ordination and convergence with the other Ministries/
Departments. So far, we have received a very warm welcomeand great support from all the Ministries/Departments.
However, Skill development programmes are being im-
plemented by various Ministries/Departments/agencies of
the Central Government and have different norms as re-
gards the eligibility criteria, duration of training, maximum
amount for training, outcomes, monitoring and tracking
mechanism etc. Tis multiplicity of norms and parame-
ters results in avoidable difficulties in implementation and
makes it a difficult to evaluate the performance of the skill
development programmes across the Central Government
in an objective manner.
Terefore, Te Government of India had constituted a ‘Com-
mittee on Dovetailing/ Rationalization of Central Govern-
ment Schemes on Skill Development under the chairman-
ship of the Chairman, National Skill Development Agency
(NSDA) with Secretaries of different Ministries/Depart-
ments as members vide Notification dated 02.12.2013 forproviding norms for skill development schemes implement-
ed by Government of India. Te Committee had rounds
of deliberations and came up with its recommendations on
norms across the various skill development programmes
while allowing flexibility to meet the requirements of dif-
ferent parts of the country/ different socio economic groups.
Meanwhile, all existing skills training need to be mapped
with the National Skill Qualification Framework to ensure
convergence among several Ministries. Mapping of all skills
training with NSQF will help establish equivalence amongst
various training being conducted.
• Ministry through NSDA has developed Labor Market
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14 Skilled June 2015
Information System (LMIS) which amongst others aims at
integrating all training database of all Ministries involved
with skilling including the State government. Tis will also
prevent duplication and promote convergence.
What is your take on integrating skill development and ed-
ucation?
We have spent huge resources on Edu-
cation in the country and have achievedsome appreciated milestones. However,
still it’s a long way to go for education to
yield employment opportunities for the
individuals. So, if 10 weeks of training
supplemented with 10 years of education
makes a person employable, it should
certainly be prioritized. Te Ministry is
working on the credit framework to en-
able lateral movement from formal ed-ucation to skills. Te proposal is in the
development stage and is expected to firm up soon.
How did you come up with this idea of turning railway sta-
tions into training grounds? How long will it take?
Te Hon’ble Prime Minister shared his vision of leveraging
the huge infrastructure available with Railways at the launch
of the Diesel Locomotive in Varanasi. In Railways, there is
availability of 65,000 km of railway network in the count
with over 8,000 stations, out of which a large proportion ha
adequate infrastructure facilities, electricity supply and an ex
tensive optical fiber cable (OFC) network. Such huge resour
would be an optimum platform to deliver short-term skillin
courses and promote awareness in the interio
of the country. Several rounds of meeting hav
already been held between the two Ministrie
A broad understanding has been reached and
joint proposal will be created soon.
What synergy do you see in Make in India
program and skill development?
Make in India is a manufacturing campaig
and for this, manufacturing needs to gro
from 12% level to 25%. oday, most of th
training in vocational education is for servic
sector, however, we need to shift from servicto manufacturing. Various manufacturing se
tors such as Automotive, Building Construction and Hard
ware, I Hardware, Furniture and Furnishing, Leather, ex
tiles, Life Sciences require huge skilled human resource. F
this, we need to train (wo) manpower in each of these secto
so as to suffice the demand. Hence, Make in India will n
happen without Skill India.
If 10 weeks
of training
supplemented with
10 years of education
makes a person
employable, it
should certainly
be prioritized
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is also a huge potential for life long
learning, where a skilling-education in-
terface would come very handy, eg. if a
welder who is only 5th Pass would do
his 10th class along with his job, com-
plete his II, followed by 12th class,
diploma and finally aspire for being an
engineer all this while he is working! We should also critically review the
National Occupational Standards, since
they are the fundamental block on
which the complete skilling eco-system
is being built. Even though over 1000
NOS have been released and are been
actively used, it is worthwhile to review
the usability, accuracy and acceptability
by the Industry, which is the end user of
the skilled manpower.
Since quality of assessment will decide
the outcome of the skilling initiative, it
might be worthwhile to set up a Na-
tional Council of Standards and Cer-
tification which will act as a regulatory
body over DGE, NSDC and SSCs, a
suggestion which came up during our
discussions with Mr. R.C.M.Reddy,
MD of IL&FS Skills who has been ac-
tively working in the skill development
space for close to a decade.
While there are multiple areas which
need attention, the government of In-
dia and specially the skills ministry will
have to priorities fundamental issues
over operational issues.
With a very large population, India
would never be able to upskill all of its
youth across the country through theconventional training and education
framework. Government alone can-
not accomplish this task. It calls for a
concerted effort of government, indus-
try, academicia, private players and the
social sector to address this issue in a
comprehensive manner. If India is to
India has one of the youngest
populations in the world
and a very large pool of
young English-speaking
people. Therefore, it has the
potential to meet the skillneeds of other countries and
also cater to its own demand
for skilled manpower.
Ironically, most industries
in India are currently
struggling with scarcity of
skilled labor.
gain its rightful place in the world, reap
equal benefits and opportunities for
all and rise from the debris of poverty
and several other pressing issues, skills
development will require to be given a
place right on top of national priorities.
Where rest of the world is dealing with
dearth of manpower, India has work-
force in excess. India is considered to
be an emerging service-based economy
with human capital as an advantage.
However, other countries are strict and
firm about the standard of training im-
parted to their employable workforce.
India on the other hand is now working
upon and building the similar global
standards for training. Tis implies that
the worth of Indian manpower that would multiply in the years to come. If
the manpower here will fit to the global
standards, India can be the largest
source of skilled and trained manpow-
er not only to itself by to the rest the
world. Tis will not only work in the
benefit of economic growth but will
give a grand platform to India to stand
at par with global economies. Skill de-
velopment is one of the most crucial as-pects India is dealing with today. Going
by government’s plans and citizens as-
pirations, it is foreseen to be one of the
biggest economy boosters. Our time
has come...we all need to come togeth-
er to make a Skilled India which will
change the world.
potential and contribute to this na-
tional skilling mission. Each of these
organisations which have been set up
for skilling, including NSDA, NSDC,
SSCs, training companies, assessment
agencies etc. will have to be carefully
nurtured to realise their full potential.
Among the critical areas, one import-
ant area which needs to be given urgent
attention is the relationship between
education, skilling and employment.
Tough a National Skills Qualification
Framework (NSQF) has been put in
place which was earlier the National
Vocational Education Qualification
Framework (NVEQF), this needs to be
reviewed with utmost seriousness and
the relationship and mobility between
skilling and education should be clearlydefined and operationalised. India has
a large number of drop outs at 8th, 10th
and 12th levels, we need to chisel these
young hands into skilled individuals
who will be able to make a successful
career for themselves and contribute
towards building a strong nation. Tere
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Transforming the Privat
ith emergence of a more streamlined
skill ecosystem in India, formation ofsector specific skill development councils
has intended to make the ecosystem more robust. For
these Sector Skill Development Councils know the
exact needs of the sectors, they anticipate to make the
skill space well-organised and efficient.
W
Out of the currently active and fun
tioning Sector Skill Councils, Secur
ty Sector Skill Development Coun(SSSDC) has done humongous amou
of work in the skill space of private s
curity sector. We interviewed Kunwa
Vikram Singh, Chairman, SSSDC,
know more about SSSDC and Indi
positive formation of skill space.
SSSDC redefines the capacity building approach or India’s secon
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Security Sector
Sector Skill Councils have been set
up by lead industry associations, cor-
porates and other relevant sector bod-ies with an objective to support the
employers by creating an eco system
of skilled manpower for a particular
sector hence reducing the skill gap and
improving livelihood of people. With
such an aim, SSSDC came into being
in March 2011, through an initiative of
CAPSI with leaders from Private Se-
curity Sectors like G4S, ops Security,
Checkmate Services on board Holding
on to the Prime Minister’s vision to
skill 500 million people by 2022, SSS-
DC plan to develop framework for skill
development in the private security
sector which includes skilling 8 millionsecurity guards, provide them a sustain-
able livelihood, improving their work-
ing condition and income level.
Security is much more than what it
means. It is about laying one’s trust and
safety in someone else’s hand who is be-
lieved to be trustworthy and protective.
It is the feeling of sleeping peacefully
knowing that someone is there to fight
the danger posed to you. No wonder
security sector is the largest employer in
India after agriculture However, as the
sector is unorganized, it lacks skilled
and trained manpower and in turn the
employed manpower’s potential isn’t
optimally utilised. Tey are not com-
pletely trained to fight the challenges
posed to them.
o convert one of the largest em-ployment intriguing sectors into an
organized one, Security Sector Skill
Development Council is surely filling
up the void by identifying the major
challenges faced by the private securi-
ty sector especially vis-a-vis the man-
power related challenges. Tis is being
done by developing National Occupa-
tional Standards, nurturing an imple-
mentation and quality framework for
skilling, recognition of prior learning
and lifelong learning. “oday, everyone
wants to hire a skilled person. So, if you
have the occupational standards, good
curriculum technologies, well-definedtraining process, quality assessment,
industry will definitely be interested to
hire good people with good knowledge,”
says Singh. Tat’s what SSSDC is as-
suring the security sector of – Skilled
manpower with good knowledge and
industry’s acceptability.
SSSDC Success Story
Had skilling been the only factor the
Sector Skill Councils were concen-
trating on, the success rate would have
been half the set benchmark. Te other
counterpart is to ensure the quality as
well. “It is very important and therefore,
we at SSSDC have discussed to have a
special task force checking the opera-
tion of training provider and talking to
students at random,” he says.
Te deep understanding and vision ofSSSDC has got them to a long way of
training one lakh fifty thousand people
within three years. SSSDC has shown
a scalable modal of a sector skill coun-
cil working successfully pan India. “Te
fundamental point is that we have very
est employment generating sector afer agriculture
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18 Skilled June 2015
strong industrial association and that is
CAPSI. It is strong and well-knit. op
2000 industry players are associated
with us. Tey understood and support-
ed the idea and made SSSDC totally
industry driven. Finally, they are theend users,” explains Singh. “Ten we
have people from Army on board of
SSSDC, we got them as administrators
and trainers. We made major contribu-
tion towards making well-researched
and debated National Occupational
Standards which people were ignorant
about. And lastly, chose the best team
leaders and that’s what make SSSDC
what it is today,” he adds.
Well-debated National Occupation-
al Standards (NOS). As SSSDC was
managed and led by Army personnel,
every task was seriously handled and
so was the task of preparing NOS for
security sector. As told by Singh, ini-
SSSDC Objectives• Promote skill development of themanpower in the PSS and narrowexisting gaps between demand andsupply.
• Develop framework for upgradingskills of Private Security Sector tointernational standards.
• Undertake research to identify futurerequirements in training and skillenhancement.
• Initiate, carry out, execute,
implement, aid and assist activities towards skill development in the PSS.
• Develop skill development plan for the PSS.
• Determine skill/competencystandards and qualications.
• Plan and execute Training of Trainersand assessors.
• Promote academies of excellence,
formulate NOS for various job proles.
• Establish well structured ‘LabourMarket Information System’ to assistplanning and delivery of training.
• Setting norms and protocols forafliation and accrediation of trainingproviders and assessment agencies.
• Identify skill development needs,review international trends and identifysector skill gaps and technology.
• Undertake task of education andvocational skill upgrades.
• Facilitate in setting up robust andstringent certication and accreditationprocess to ensure acceptability ofstandards.
SSSDC Lead
Industry Partners• Premier Shield Pvt. Ltd.
• Scientic Security ManagementServices Pvt. Ltd.
• Lancers Network Ltd.
• G4S Security Services (India) Pvt. Lt
• Eagle Hunters Solution Ltd
• Checkmate Services Pvt. Ltd.
• Tops Security Pvt. Ltd.
tially there were 54 Job roles that we
released however, it faced resistan
from the industry and was asked
concentrate on the critical Job Rol
“It took us more than one and a h
years to reach that stage of agreeme Te industry raised a valid point th
it is difficult to train for 54 job role
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19Skilled June 2015
says Singh. “Since the NOS has to be
industry validated, we tried to under-
stand their point of view and ultimately
settled with seven job roles. Tis how
the NOS are well debated, thoroughly
researched and then brought to imple-mentation,” he adds. SSSDC also one
of the first SSCs to have initiated de-
velopement of NOS maped curriculum.
Te Challenge
Te biggest challenge here is to meet
the demand side. Tere is 30 per cent
shortage of manpower and the growth
rate is 25 per cent. Te difference is
huge. On one hand there is problem of
unemployment and on the other hand
there is no manpower. “Te securi-
ty guard job is lowest on pay-side. So,
somebody who is not getting any job
decides to become a security guard. It is
not a lucrative job and guards are treat-
ed as unskilled,” explains Singh. “We
are still fighting to give them the skilled
status. In some states like Punjab, Del-
hi, Haryana, Rajasthan and Gujarat,
we have been able to get them to semi-
skilled level which obviously impacts
their salary structure,” informs Singh.One of the major challenges is to
train the supervisors. Unless and until
there is a availability of trained super-
visor, how can the quality of trainees be
assured? “For this we signed an MoU
with Sardar Patel university of Police,
Security and Criminal Justice. We have
14 lakhs of supervisors to be trained
and the university saw a great oppor-
tunity in creating courses for them. So,
these trainers will be trained by SSSDC
and then certified by the university,” ex-
plains Singh.
Focus Area
SSSDC has been in the journey of skill
development for more than three years
and has achieved a lot. However, their
focus area in future will design the new
pathways for the ecosystem. “One thing
is to set-up large number of training
institutes because seven million peo-
ple who are already working have to becertified. Now government must accept
our Recognition of Prior Learning pro-
posal and once that is done, then huge
number of trainers and training in-
stitutes will be required. Ten we will
need mass trainers, instructors and as-
sessment bodies,” explains Singh.
Te skill ecosystem will only emerge
and develop once the trained workforce
reaches to the end point - employment.
With its sincere commitments towards
the trainees, trainers, training compa-
nies and employers, SSSDC is creating
a pathway with their continuous efforts
to transform the private security sector
of India.
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20
Tere is an ambiguity in some states regarding PSARA. Tey
are still not recognising Sector Skill Council certification.
What do you have to say about it?
When PSARA was enacted there was no national skill policy.
When national skill policy was announced, Ministry of
80% Trainees trained by SSSDC
are now employed
Home Affairs was not involved, it was a cabinet decision. B
nobody realised the impact of this act on the other secto
Te initiators of this policy never though that there is PrivSecurity Industry being governed by the Ministry of Hom
Affairs and they are the regulatory agency. Tis element w
not addressed.
So, when national skill council was formed and SSSDC start
making the occupational standards, we told our vendors th
we should be PSARA compline. PSARA is enacted by t
Parliament but Home is a state subject. Ten PSARA w
sent to all the states and they made their own rul
Modal rules were sent by the Government
India but at the state level they had t
liberty to make changes in th
own laws. So, that’s ho
we have different ru
in various states. No
the whole industry
being regulated by sta
So state goes by its ow
rule not caring abo
sector skill counc Tis started a fricti
between state and sect
skill councils.How has industry responded to these 1 lakh 20 thousapeople who have already been trained by SSSDC?
When we started with SSSDC, I wrote to all my secur
agencies that they should set-up their own small traini
Skilled met Kunwar Vikram Singh, Chairman SSSDC to trace thexciting journey o one o the first SSCs and their uture plans’
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21Skilled June 2015
SSSDC Team
• Kunwar Vikram Singh (Chairman)
• Maj Gen D K Jamwal (Retd) (CEO)
• Maj Gen Kuldeep Singh (Retd) (COO)
• Brig SK Chatterji (Retd) (Master Trainer)
• Col Sunil Kumar, SC (Retd) Addl Director (HR & Admin)
• Col U S Rathore (Retd) Principal Standards
• Col Harjinder Singh, Principal Training and Delivery
centres which they accepted. Now, 80 per cent of these 1.2
lakh people trained are by these security agencies. So, all
those people who have trained are already employed.In India, entry level jobs are there in security but in retail as well and the salaries are also the same. So, how do you thinksecurity sector will attract people to work in it given retail
sector working environment might be better?
In retail sector, job requirements are entirely different with
different profile. At the entry level, a person will prefer to be a
security guard. It is because he gets to be in a uniform and he
has some authority over people. So with some empowerment
the social status becomes slightly different. In security sector,
every security guard is covered under pension and provident
fund schemes. Tis contributes to the sustainable growth of
the person. Also, people trust security guards.
Also, there is great deficit in the field of security in other
countries. Tat means there is a huge potential for India as
a source to other countries in security sector as the number
of security guards we have in our country is around seven
million which alone stands as an enormous number.How do you think technology has the relevance in the skill
space?
It has a great relevance. o reach to the 7 million people to be
trained, we have to be technologically sound. Tese security
Major Achievements• QP/NOS formulated for 9 job roles and 2 job roles are inprocess
• Curriculum has been formulated for all job roles
• Handbooks for security guards have been made in 9different languages
• More than 200 training partners and 5 assessment bodieshave been afliated. These 200 training partners representover 400 centres across country
• More than 1500 trainers and 500 assessors trained andcertied by SSSDC pan India
• Almost 1 lakh 50 thousand assessed and certied
• First LMIS by any SSC individually has been done by
SSSDC in collaboration with UK
guards are all the time at their post. Tey can use some kind
of device to educate themselves and upgrade their knowledge
base. Te content is changing a lot and if this knowledge canbe imparted through technology then it will be boon. Even
in the area of assessment, technology is needed. Security is
lot about technology; guards need to understand the use of
devices like CCV cameras, walkie-talkie, reporting system,
wireless connections etc. What are your suggestions on National Skill Development
Policy structure in regard with security sector?
First is to give a skilled person his proper due/ wages. Person
who is working should feel rewarded. Second, they should
be given a place to live. Tis can be linked with housing
policy. Ten third is career progression. All government
organisations should only accept people with certificate.
National Skill Qualification framework’s initiative to give
option to 9th class students of vocational subject given
the large number of drop-outs will deeply impact the skill
development condition of the country.
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SSSDC, the content is aligned to NOS and PSARA 200(wherever applicable).How can you enhance SSSDC’s working with industry parners?
o do that, it is necessary to ensure standardisation and quaity. Tese are two hallmarks. It is essential that both the se
vice providers (industry partners) and principals (industrstart insisting on manpower which is certified.More than 80% of the existing workforce (7 million) is nsuitably trained or certified. Tey must be assessed througthe RPL method assessment.How has been the acceptance of Sector Skill Councils
comparison to PSARA 2005? With Govt. notification, SSCs have recognised as officcertification body like Central Board of Secondary Eduction, State Boards for Secondary education.PSARA came before the organised skill development ecsystem took shape in the country.
Te grey area in PSARA 2005 is that there is no third parassessment.
What are the major skills that SSSDC is working onthrough its training partners?
Within the private sector, we are working on skilling andupskilling of manpower like unarmed security guards,armed security guards at first level. At mid level we haveGeneral supervisors, CCV supervisor and private securityofficer and at the apex level, we have security officer andassignment manager.In addition to this, we are working on skilling of trainersand assessors within the line of National OccupationalStandards.
We are also formulating National Occupational Standards
(NOS) for Cash & valuable in transit, private investigations,fire services, and later on women safety and security equip-ment. What have you done for the content standardisation?NOS for all job roles have been formulated; consequentlyformulated the curriculum for all job roles; handbooks forsecurity guards have been made in nine different languages;handbooks for supervisor, trainers and assessors are in theprocess of formulation; all the handbooks are rectified by
Standardisation and quality, thetwo hallmarks
Excerpts rom interview with Maj. Gen. D K Jamwal CEO SSSDC
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Towards a skilledsecurity workforce
or any system to operateefficiently, the demand and
supply relationship has to
be built and nurtured. In the skill
ecosystem the two such counterparts
are training providers and industry
partners. On one hand where industry
is in need of trained and skilled
manpower, training providers are
syncing their processes with industry’s
demand. Ultimately, the industry is the
end user.
F
Focus on skilling and a concrete action plan o thelargest employer o the Private Security Sector in India
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When a finely chiselled product is successfully honed by the
user, the process of resource-building gets completed. Tere-
fore, it is important to know what the industry requires. Te
largest company in the private security sector in India is G4S
Secure Solutions employing over one lakh fifty thousandpeople. How G4S is catalysing this growth process is some-
thing interesting to witness. In our interview with Rajeev
Sharma, Managing Director, G4S Secure Solutions, we talk-
ed about G4S, its growth, skilling for the private security ser-
vices sector and India’s skill ecosystem. It is now expanding
its scope of business from Private Security Sector to Facility
Management where it already employs over 10,000 people.
G4S is the leading global security solution company which
traces its history back to 1900. Over the century, it has built
remarkable image as far security services and solutions are
concerned. G4S India was founded in 1989 and today has
more than 130,000 employees with 8 hubs and a network
of more than 160 branches pan India. Its clientele is spread
over varied areas like Retail, healthcare, I, Infrastructure,
banking, communication, aviation, hospitality, diplomatic
missions and embassies and residential. It has made its mark
worldwide with 657,000 employees operating in more than
125 countries.
How do you see an effective skilling ecosystem can contrib-ute to your business growth?
One of the key challenges that faces the private security in-
dustry today is the availability of quality manpower at the
locations where it is required. Further challenge is that the
manpower has to be mobilized from the rural areas where
effective skill building is yet to take off in a major way. An
effective skilling eco-system needs to harness this huge man-
power resource, build effective skill building incentives and
provide them with placement opportunities; a critical factor
that’s been missing so far to help the skilled individuals tran-
sition from the training to careers. If this happens, it’ll help
the industry to retain skilled individuals.
What are the existing skilling interventions that you have
for your entry level, supervisory and managerial team mem-
bers?
We run a Basic training programme for the guards as speci-
fied by Private Security Agency (Regulation) Act (PSARA).
Apart from this there are specialized trainings and on-site
training. For the supervisors, we run an extensive modular
training programme which is spread over 12 – 14 weeks. We
are also conducting regular MDP sessions for our manag-ers. Tese programmes are focused on not only providing the
functional skills but also on inculcating and developing the
leadership potential of the individuals.
What are future skilling plans for existing and new mapower
specially at entry level?
We want to ramp up the level of training for our employees
at all levels and incorporate technology in a big way into our
learning processes. We are upgrading and increasing capaci-
ties of our training schools across the country. We have plans
of participating in the skilling initiatives with the govern-
ment to contribute to the overall growth of the society. We
plan to create more than 15000 new security jobs across levels
this year and this will mean that we have to provide a major
thrust to our skilling initiatives.
How are you involved in your Sector skill council (SSC)? Do
you think the sector skill councils are adding/ will add value
to the Indian skilling ecosystem?
We have been an integral part of SSSDC right from its in-
ception. G4S has been a key player in formulating, validatingand implementing the NOS (National Occupation Stan-
dards) for the industry. We have also trained our guards un-
der the SAR scheme which was being run by the SSSDC.
G4S is currently on the board of the council.
What are the other value additions SSCs can make?
SSCs are doing well considering the fact that they are still in
their infancy. Tat they have formulated and implemented
the NOS for the industry speaks volumes about their dili-
gence, competence and commitment. Te SSCs have a big
role to play primarily in running the Skills initiatives across
the country. Currently only about 2% of the total Indian
workforce has undergone any level of skills training. I feel
that the SSCs can play a bigger role in taking up the chal-
lenges that face the industry and interact with the regulators
to find solutions. Tey also have to play a bigger role in the
skilling initiatives being run in various states.
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What role do you think skilling can play in making India a
large and succesful Global economy?
No economy can grow without having a competent work-
force. And competence is directly proportional to the skills.
India is among the ‘young’ countries of the world and hasthe largest working population in terms of demographics but
this alone is not enough. Tis workforce has to be made pro-
ductive by providing them with the right set of skills. With-
out adequate investment in skills, people languish on the
margins of society, technological progress does not translate
into economic growth and countries can no longer compete
in an increasingly knowledge-based global society. In short,
skills have become the global currency of 21st-century econ-
omies. But this “currency” can depreciate as the requirements
of labour markets evolve and individuals lose the skills they
do not use. For skills to retain their value, they must be con-
tinuously developed throughout life.
How do you think technology can be a leverage in the Pri-
vate security sector ecosystem?
echnology is growing in every field of life hence, also in
the private security industry. With the growth in economy
comes the challenge of availability of sufficient and efficient
workforce. In today’s business environment the key questions
are consistency, efficiency, profitability and innovation. Tiscan be achieved through greater use of technology. Private
security industry has constantly innovated to incorporate
technology in order to provide better service, what is needed
is for us to embrace it. A change of mindset is required to
make technology play a greater part in the Indian security
industry.
What are the major Corporate Social Initiatives your or-
ganisation undertakes? How do you think vocational skill-
ing can effectively be integrated with your CSR offerings?
From the very start of our operations twenty five years ago,
G4S India has been setting standards with its CSR initia-
tives.We seek to enhance value creation in the society and
in the community in which we operate, through our ser-
vices, conduct and initiatives, in order to promote sustained
growth for the society and community, in fulfillment of our
role as a socially responsible corporate. Some of the initiative
G4S – OverviewG4S is the leading global integrated security company
specialising in the provision of security products, services
and solutions.Founded in 1989, G4S India is the leading security solutions
group in the country. The company today has more than
130,000 employees with 8 Hubs and a strong network of
over 160 branches spread throughout India. Besides its
core business of Secure Solutions, Facilities Management,
and Security Systems, G4S offers a range of services
including; Training, Event Security, Security Consultancy
& Risk Management, Central Monitoring Services, Fire
Audit, Recruitment & Placement and Garment/Uniform
Manufacturing.
G4S is proud to have an impressive clientele in varioussectors including business process outsourcing, retail,
healthcare, infrastructure, IT, banking, diplomatic missions
& embassies, residential, hospitality, communication and
aviation.
G4S India offers a range of services which includes:
• Secure Solutions
• Secure Systems
• Facilities Management
• Garment Manufacturing
• Recruitment & PlacementAs a worldwide security solutions provider, G4S operates in
more than 125 countries. We manage a workforce of nearly
657,000 employees worldwide.
taken up by G4S under CSR are -
ihar Creche - G4S India supports running of the ih
Creche located within the womens’ prison at the ihar Ja
New Delhi (for the children of prison inmates) by sponso
ing their education, uniforms, food, regular health checkup
outings, games, music, story telling, cartoon/inspiration moie andnutritious food, so that these children have a fair op
portunity to grow up without the stigma of (their mother
imprisonment as far as possible, while they still live behin
bars alongwith their mothers.
G4S Shiksha School - G4S India supports a primary scho
for the Underprivileged Children in one of the largest slum
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Awards and achievements• G4S India Conferred the Security Knowledge Award
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• Launch of G4S 4teen sports program in 2007 to support14 athlete across India
you have not only contributed to the individual growth but
also to the society’s growth in general. Tere are different
models that can be adopted but the one I see most effective
is that all the major corporate houses must mandatorily part-
ner with the government and commit to building skills and
providing jobs. Te government machinary on it’s part must
facilitate the process so that the corporate houses can do this
effectively and effeciently. What are your future expansion plans and how many addi-
tional people will you hire over the next 5 years?
Te industry is expected to grow at a CAGR of 25% over
next 5 years and G4S aims at similar growth. In order to fuel
this growth, we have defined road map and execution plan to
create 50000 skilled jobs across the country.
If you were to give five suggestions on structuring the Na-
tional Skill Development Policy, what would they be?
• Incorporate vocational training as a part of formal education
• Convert skills into jobs and growth
• Address skill needs of an individual throughout the lifecy-
cle and not just at entry level
• Prioritise investment in developing scarce skills with high-
er demand value
• Activate skills supply – provide forums for skilled individ-
uals to get and take up employment
G4S CSR initiatives• Child Welfare
• Partnerships with NGO’s• Supporting Sports
• G4S 4teen
• Renovation of Historically Signicant sites
• Senior Citizens
• Caring for Animals
• Environment
G4S India is an organisation with a clear social vision.
They look at the world beyond business operations
and our role stretching beyond mere business
considerations into demonstrating serious corporate
social commitment.
in the National Capital Region. Te school presents to these
children an opportunity to shape their future constructively.
“Shiksha” doesn’t restrict itself to merely provide education;
it also offers associated amenities like mid-day meals, books,
uniforms and school bags.Cansupport - G4S extends a helping hand to Cansupport
by providing medicines every month for the treatment of
patients in need and free transportation to patients for their
regular checkups in hospitals.
Grant Govan Memorial Homes (old age homes) - Te Grant
Govan retirement homes were created some 60 years back,
officially inaugurated in October 1940 by the Marchioness
of Linlithgow, wife of the then Vice Roy. G4S maintains
the infrastructure of Grant Govan Homes and also provides
security and facility services for the residents. We also raise
funds by organising various charity events e.g. Grant Govan
Coffee Morning with much enthusiastic
participation from G4S employees, dip-
lomatic societies, embassies etc.
CSR must mandatorily include vo-
cational skilling in some form or the
other. As the old adage goes, ‘if you
teach someone to fish, you have
taught him to feed himsleffor life’. Meaning if you can
develop the skills of an
individual and provide
him with an oppor-
tunity to compete
in the job market,
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30 Skilled June 2015
Setting benchmarks in
onsidering the current skill ecosystem scenario in India,
there are millions of employable youth in the country
but there is a need to train and skill these youngsters.How a training company like IL&FS has set-up so many
benchmarks which the skilling companies are now following?
We interviewed RCM Reddy, Managing Director & CEO,
IL&FS Education and a former IAS, to get an insight onIndia’s developing skilling ecosystem.
C
Te skill development area is not on
witnessing an exponential growth b
is becoming an integral part of o
economy - integral because only skill
workers can boost our economy grap
Terefore, skilling the workable popul
tion is one of the most crucial tasks o
government today aims to do. Curren
ly, India is like a potential ladder, youn
and skilled manpower are willing
Te journey o a financial and inrastructure services company tskilling company o India
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31Skilled June 2015
cational skilling
climb it to reach the top. In this evolv-
ing pool of skilled manpower and pro-
vision of sustainable livelihood, training
companies are the most important part
of the skilling ecosystem.
raining companies are like a bridge
between unskilled employable man-
power, their training and employability.
One such company, IL&FS entered
the field of skill development eight
years back and in this short span it has
skilled lakhs of people across the coun-
try. “While we were providing financial
and infrastructure services, we realized
that there is a need of skilled manpow-
er and that’s how IL&FS Skills came
into being,” says RCM. IL&FS Skills
currently has a network of 38 IL&FS
Institute of Skills (Hub) and 250 +
IL&FS Skills Schools (Spokes). It has
worked with different learner groups
and provided them training even in dif-
ficult geographies and conflict zones.
However, the skill development sce-
nario has much more to it than what
it seems to be at the periphery. Te
challenge lying on the shoulders onthe training companies is huge. ‘oday
the most critical thing that India needs
is employability and capability of the
youth. Te aspiration of youth is very
high. It is important to provide them
with sustainable means of livelihood
but such opportunities are not possi-
ble without them having employable
skills,” says RCM. Te youth is the
driving force behind the economy andto make the economy grow, it is imper-
ative to empower youth.
Te initiative proposed and began
by the previous government is being
fuelled by the current government. o
streamline the work and take care of the
functioning of different bodies work-
ing towards the skilling task, a specific
ministry has been set. “In past 6-7 years,
skill building has become mainstream,
a national agenda. Te government’s
emphasis on it is clear and appropriate,”
says RCM. “Tere are large numbers of
private training provider being incu-
bated by National Skill Development
Corporation (NSDC) and government
vocational training system is being
modernized,” he adds.
However, the challenge is much
more complex. Tough, the ecosys-
tem is evolving, it needs consolidation
and clarity. “Significant work has been
done, considerable ground has beencovered and elements of skill ecosystem
have been created, now there is a need
to connect these dots and articulate
the skill development story for people
and stakeholders,” explains RCM. “Te
articulation has to be converted into a
coherent strategy backed by a specific
action plan, program and framework to
measure the outcomes,” he adds.
raining Providers – Future Prospects As there is a huge responsibility on
training providers, there is also a need
for them to evolve and build competen-
cies. Te need is to have deeper under-
standing of a sector. “In my view, there
is a need of more specialized training
the most successul
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32 Skilled June 2015
Awards and Recognition• Best Training Partner for 2013-14, National Skill Development
Corporation (NSDC)
• Best Training Centre, National Skill Development Corporation (NSDC)
• Best Financial Model, National Skill Development Corporation (NSDC)
• FICCI - UKIBC Best Bottom of Pyramid Skills Provider Awards 2013
• McKinsey & Company has recognized IL&FS Skills training model as
one of the global best practices
• Asian Development Bank (ADB) featured us as one of the best PPP
models in Skills Development in South Asia
• 1.5 million people trained
• 49% of trainees are women largely from backward districts. They are
employed in organized sector such as textile & apparel, garment, hospitality,
health, retail etc
• 57% of trainees are school drop-outs. For many, a skills cer ticate issued on
successful completion of the training is a rst formal which opens up avenues
for career progression
• 85,000+ trainees, par ticularly from Tribal and SC/ST community, belong to
83 Left Wing Extremism (LWE) districts in 9 states. The job linkages ensure
immediate improvement in their social and economic condition
• 11,600+ trainees have been mobilised from 21 districts of J&K, who
now work with employers within and outside the state. Their economicindependence has motivated other young people towards skill based careers,
addressing the issue of unemployment
• 9,500 + trainees from difcult regions of North East have undergone skill
based training, overcoming issues of access to quality training
• 2,000+ Persons With Disability (PWD) have been offered specialized skills
training for mainstream industries such as Textile, IT/ITES and Retail
IL&FS Skills: Major Achievements
agencies because jobs are sector andcompany specific. For example there
is a specialized engineering and con-
struction training provider, the engi-
neering and construction industry will
have greater confidence in the special-
ly trained manpower than in a gener-
al training provider,” says RCM. “Tis
will happen when the existing training
providers will reorganize themselves on
these verticals and deepen their under-
standing of the sector,” he adds. alking
about IL&FS functioning on these
grounds, he says, “to work on this, we
at IL&FS, which is a general training
company, are trying to building spea-
cialised academies like Academy of Fi-
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33Skilled June 2015
graph. On talking about the company’ssuccess and its attribution, RCM says,
“Te reason why IL&FS Skills has
been able to do what it has done so far
is its deep connect with the employer
industry. We looked at skilling as a ser-
vice to improve industries’ competitive-
ness and that’s how industries starting
accepting such a skill programme.” Ex-
plaining further, he adds, “We develop
strong domain competence by putting
professionals from the field to run the
programme. Te other factor is innova-
tion in use and development of content
using multimedia. Our delivery format
which is geographically widespread and
aspirational also worked in our benefitand last but not the least, we as a group
believe that skilling is important to our
infrastructure service as well.”
Undoubtedly, the training providers
like IL&FS has worked in the bene-
fit of the people of your country. Teir
future plans and strategies seem to
energise the current and future skill
development landscape. Tey have a
time tested vocational skilling model
and specialized professional to work
on it. With its commitments towards
building social infrastructure, IL&FS
is working towards empowering youth
and making a skilled India.
nancial Services, Academy of ApparelSector Skills, Academy of Hospitality
etc. Te moment we have sectorial fo-
cus, we can go on building levels. Cur-
rently the training programmes done
are of level one or two, if we need to
reach beyond we have to build sectorial
competence.”
Success of IL&FS
IL&FS, the finance and infrastructure
powerhouse has been a front runner
in creating unique public private part-
nerships, the learnings from which it
is now replicating in the skills space.
to empower the youth. IL&FS Skills
as a company has an inspiring success
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Need for institution like NSDC
at the state level
What are your views on the new skill policy to be developed?
First of all, capacity building of the states needs to be done.
More and more skill development should happen at the
state level. State should take the ownership because state is
different in terms of economy, geography, demography, skills
opportunities etc. Currently states have limited understanding
and capacity to design and implement a strong vocational
skill system. Tose capacities need to be built at the state-
Excerpts from an interview with RCM Reddy, Managing Directo& CEO, IL&FS Education and a former IAS, to get an insight onIndia’s developing skilling ecosystem.
level. Institutional arrangements need to be put at the sta
level. We need to have corresponding institutions like NSD
at the state-level.
Second, we need to work very actively on standards an
certification. It is important to know to what standa
the manpower is trained, what its relevance in terms
employability is and who accesses, measures and certifi
that a person is trained to that standard. In my view there
a need to bring Sector Skill Council and organisations lik
National Council on Vocational raining in the form of
common unified national standard.I would like to call
National Council of Standards and Certification. It shou
act like a Regulatory body for SSC, NSDC as far as standa
and certification is concerned. Te third thing is rationalisation of government fund
schemes in a manner that more difficult and compl
trainings get higher amount. More difficult areas you rea
like backward or naxal affected areas and such difficulti
are appropriately recognized and incentivized. Tere shou
be a differential structure to support skill developme
programmes by recognizing the sector specific needs an
geography specific training needs. Tis funding criterio
should be followed by all the ministries and even at the sta
level.
Te fourth aspect the skill ecosystem needs to address is t
industry participation. Industries need to actively worth wi
skill ecosystem in terms of developing standards, premiu
pay scale for skilled persona and his career progression. T
industry should articulate to training companies the sk
standards they need and then those trained to that level a
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livelihood. If it’s on account of push factor not pull factor,
then it is difficult to sustain such migration. We need to
work on a balanced approach means industry should go to
places where people are there but employment doesn’t exist.
Tis industry dispersion has happened before. For example,consider Orissa, I cannot understand why an apparel industry
cannot be set-up in Orissa. Why Orriya people migrating
more on account of push factor because there are no jobs. It’s
desperate migration even for Rs. 6000. So we, consciously,
need to set-up employment-intensive industries in such areas.
How do you think a robust skill development ecosystem can
support the Make in India visionof the Prime Minister?
Setting up industries in areas which people desperately leave
should be co-terminus with the skilling agenda. Skill India
and Make in India go together. You can’t have skill India in
backward areas unless you have Make in India there.
Why did you decide to leave a highly successful career as a
Senior IAS Officer to work in the educational and skilling
space? How has been your personal experience of working
in this space? How does your family cope with your busy
schedule?
I came on deputation to IL&FS to start the social sector
programmes. Once I saw the initiatives that I launched,
the clusters and the skills becoming scalable and globallyrecognized modals, that gave confidence and courage to me
to leave IAS and devote full-time to this. I believe that three
Es agenda – education, employability and employment –
appealed me. We join IAS with the objective of contributing
meaningfully to the society and that I am doing here. As an
IAS, you have an ability to connect with people, ability to see
the developmental impact and sustainability. I saw something
very similar in 3 Es agenda. Tis is how interest matched.
Lastly, IL&FS is an