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Seite 1
6. Juli 2015
Paymit – Swiss P2P Payment Solution
Thomas Landis
Seite
1
2
Trends and Digital Transformation
3
Regulatory aspects and other stumbling blocks4
In the next 50 Minutes
2
What is Paymit and why is it important for Swiss Banks?
Evolution in Swiss Payments Market
Outlook Paymit for Merchants5
Seite 3
A lot of trends that have not yet reached the necessary stage of
maturity today will have a medium to major impact in the future
Seite 4
A lot of trends that have not yet reached the necessary stage of
maturity today will have a medium to major impact in the future
“Begin to Plan” “Requires Attention”
“De-Prioritize” “Watch List”
Low High
Low
High
Impact
Polarity
Maturity Level
1 Market Consortiums Emerge
9Mixed Views on
Mobile Proximity
4P2P
Evolution
7 Developer
Communities
11Shopping
Assistant Tools
10Social
Payments
8Virtual
Currencies
5Expansion of Core Offering to
Other Payments
6In-Person
Shopping Experiences
3Emergence of
Cloud Solutions
12MPOS
Revolution
2NFC Success Driven by
Telco/Bank Relations
Timing
Impact Polarity
• Revenue / Cost
• Change to Ecosystem
• Change to Business Models
Maturity Level
• Awareness
• Usage / Penetration
Short Term (1-3 years)
Long Term (3+ years)
Seite 5
When we think about the future, we realize again and again that
we are entirely wrong when it comes to estimating time:
10 years10 years
"Went by quickly!" "Still so far off!"
The iPhone did not exist 10 years ago
Twitter was what a bird did
The cloud was up in the sky
4G was a parking space
LinkedIn was a prison
and Skype was a typo
Seite 6
The next 10 years will witness more changes in the payment
industry than in the last 30 years put together!
Information is forever
accessible at all times
• Digitalization of processes
• Digitalization of every-day
objects
• Products are “just” a piece of
software
• Everything is connected with
everything else
Globalization MobileDigitalization
Megatrend
The smartphone is assuming an increasing
number of functions
Rollout software products to the market
is cheap
New and at best disruptive business
models
Megatrend Megatrend
New competitors from other
countries
• Clients expect innovations
that are already on the
market in the USA, Asia or
Africa
• Cultural differences are
being broken down
High-performance computers
are lying dormant in our
trouser pockets and handbags
• Smartphones accompany us
throughout the day
• 20,000 new apps per month
are added to the shelves of
the app store
• Wearables are becoming
increasingly important
Seite 7
What is the tipping point?
Seite 8
What we did: Focused on most important, most mature trend
“Begin to Plan” “Requires Attention”
“De-Prioritize” “Watch List”
Low High
Low
High
Impact
Polarity
Maturity Level
1 Market Consortiums Emerge
9Mixed Views on
Mobile Proximity
4P2P
Evolution
7 Developer
Communities
11Shopping
Assistant Tools
10Social
Payments
8Virtual
Currencies
5Expansion of Core Offering to
Other Payments
6In-Person
Shopping Experiences
3Emergence of
Cloud Solutions
12MPOS
Revolution
2NFC Success Driven by
Telco/Bank Relations
Timing
Impact Polarity
• Revenue / Cost
• Change to Ecosystem
• Change to Business Models
Maturity Level
• Awareness
• Usage / Penetration
Short Term (1-3 years)
Long Term (3+ years)
Seite
1
2
Trends and Digital Transformation
3
Regulatory aspects and other stumbling blocks4
9
What is Paymit and why is it important for Swiss Banks?
Evolution in Swiss Payments Market
Outlook Paymit for Merchants5
Seite 10
Online
banking
2015/2016
WALLET
The merging of the online and offline worlds is transforming
the Swiss payment market
Payment evolution
1
0
E-commerceMoney
transfer
Mobile
banking
Micro
payments
Mobile
commerce
Mobile
POS
Enhanced
P2P
EMV /
magnetic
stripe
Mobile
couponsLoyalty Contactless
Mobile
loyalty
Self-
checkout
Mobile
top up
In-store
apps
On
lin
eO
fflin
e
Source: MasterCard Advisors Analysis, images taken from publicly available sources
Status
Key trends
•Multi-functional devices (one-stop shop)
•Multiple application by user
•Merging of online and offline
Seite
1
2
Trends and Digital Transformation
3
Regulatory aspects and other stumbling blocks4
11
What is Paymit and why is it important for Swiss Banks?
Evolution in Swiss Payments Market
Outlook Paymit for Merchants5
Seite 12
Sender
Pay
mit
• Open Standard for all Banks
• Easy and fast payment method based on mobile devices from person to
person connected directly to your Bankaccount or Credit Card
• Swiss Mobile Phone Number as the Alias
• Instant available funds for the receiver to be used within the P2P system
Paymit: what is it?
Innovation at SIX Payment Services
Receiver
Swiss
Credit Card
Bank
Account
Fr.
Stored
Value
Stored
Value Bank
Account
Fr.
In 6 seconds
Seite 13
Paymit (Live Demo): What is it?
Seite 14
SIX offers the Swiss banks a standardized P2P solution
Stored
value
Directory
Swiss banks
Paymit main functions
Welcome Luca!
Send Request
Activities Settings
P2P
service
Paymit main functions
Welcome Luca!
Send Request
Activities Settings
P2P
service
It’s Swiss.
It’s safe.
It’s from your bank.
P2P
service
Paymit main functions
Welcome Luca!
Send Request
Activities Settings
Paymit main functions
Welcome Luca!Change Profile
Send Request
History Withdraw
P2P Service
Seite 15
Paymit after 1st Week
Total User: 11’262 User
(without advertising)
Growth per day +/- 1’000 User
Seite 16
Then UBS and ZKB started to communicate Paymit
Seite 17
New Accounts the Morning after Communications started
Seite 18
Paymit after 1 Month
39’484 User (per 28.6.)
Growth per day +/- 2’000 User
32’939 Send Transactions
CHF 33.50 Avg. Trx.
Funding Kreditkarte CHF 34.62
Funding Bankkonto CHF 46.89
6’694 Money Requests
CHF 36.98 Avg. Request
Seite 19
High Transaction Periods
After Work Beer
Sharing Dinner Costs
Coffee Break
Sharing Lunch Costs
Seite
1
2
Trends and Digital Transformation
3
Regulatory aspects and other stumbling blocks4
20
What is Paymit and why is it important for Swiss Banks?
Evolution in Swiss Payments Market
Outlook Paymit for Merchants5
Seite 21
Highlights of the Solution
SIX
Bank
• Authentication and
authorization of the
user
• Processing of user
request
• Check user’s limits
• Fund transaction
• Transfer request to SIX
• Notification of the users
Switzerland
• Authentication and
authorization of the
bank
• Processing of request
• Check scheme limits
• Processing of credit
card funds
• Notification of the users
• Notification of the
banks
• Reporting
• Clearing
Luxembourg
• Account management
• Bookkeeping
• Balancing
• Reporting
Seite 22
Regulatory requirements
Sender
Paymit
• Two offers for full market coverage
- Integrated bank solution (SIX as processor)
- Stand-alone app for user/customers of banks that do not
yet participate
Receiver
Swiss
Credit Card
Bank
Account
CHF.
Stored
Value
Stored
Value Bank
Account
CHF.
• Payment to Swiss residents who have a Swiss
mobile phone number
• Sanction Screening for SIX-App: During
registration and on every update of sanction list
• Limits for SIX App: Max. turnover of CHF 5’000
per year, Max. balance of CHF 3’000
• Limits for all participants: number of
transactions, max. transaction amount, bank-
defined limits according to risk policies
Seite 23
Live Onboarding Process (KYC)
Seite
1
2
Trends and Digital Transformation
3
Regulatory aspects and other stumbling blocks4
24
What is Paymit and why is it important for Swiss Banks?
Evolution in Swiss Payments Market
Outlook Paymit for Merchants5
Seite 25
What is our vision?
Seite 26
P2P: from P2P to P2M
We aim to displace cash by
1. Simplifying P2P transactions together with Swiss Banks
2. Reducing investment and costs for cash and card transactions
3. Simplifying and leverage e-/m-commerce transactions for low value
payments < 12.50 CHF
4. Opening our P2P System to other payment providers with open API
5. Further displacing cash by bringing P2P to the EFTPOS Terminal
Sender Receiver
Swiss
Credit Card
Bank
Account
Fr.
Bank
Account
Fr.
SHOPPaymitStored
Value
Stored
Value
Seite 27
Going Market Roadmap Merchants
Seite 28
Thank You!
Consulting. Design. Agile Projects. Products. Innovation Hosting.
Paymit in the garageSpeed is the best remedy against disruptive developments
Zürich 29. Juni 2015
Walter Strametz, CTO
ti&m AG and SIX group
ti&m innovation garage
Paymit solution
it is time to market!
06.07.2015 30
ti&m garage & Paymit – Agenda
ti&m – Our Offering
Individual full service for your digitization strategy.
Co
mp
ete
nc
e C
en
ter
Java
Mobile
Microsoft
SAP
DWH/BI
CMS
Integration
Agile Projects
Products InnovationHosting
System Engineering
EAI / SOA
E- und M-Commerce
ti&m channel suite
Der Benchmark für Business-Digitalisierung.
ti&m security suite
Next Generation Authentisierung und Access für das digitalisierte Business.
AM of mission critical solutions
Cloud Service Consulting & Engineering
Software as a Service
Consulting
ExplorativesConsulting
BusinessTransformation
Design
Experience Design
Prototyping
Usability
Social Business
IT
RequirementsEngineering
Architektur
Reviews Projekt-management
Umsetzungsorientiert, unabhängig und innovativ.
» Erfolg durch Innovation, Agilität und techno-logische Exzellenz.
Produkte, Beratung und Kundenbeziehung digitalisiert und sicher.
Das Schweizer FullService Center für Ihre Innovationsprojekte.
Innovationen durch Emotionen, Kreativität und Einfachheit.
» » » »
Bu
sin
es
s
Pro
ze
ss
eS
olu
tio
nsDigitalization
Agile Methoden
Social ContentManagement
ti&m scrum / RUP
Start-up Enabling
CMS Solutions
06.07.2015 31
ti&m knows SIX group, their systems, interfaces and organization well and has thorough experience in working in the banking environment.
ti&m – developing SIX history
Innovation “garage” like Paymit
Contract work (e.g. SIX BDM, P2P, P2X)
Developing in SIX backend-systems
We are working also with numerous banks:
ti&m AG and SIX group
ti&m innovation garage
Paymit solution
it is time to market!
06.07.2015 33
ti&m garage & Paymit – Agenda
Do regulations, politics andprocesses hold you back?
We offer space for your initiatives and help your idea to grow without borders.
Do you want to have place where your ideas can prosper?
Do processes, systems and regulations hold you back?
06.07.2015 35
ti&m garage closes the innovation gap and turn their innovations into successful products!
ti&m garage – Closing the innovation gap1
or: when innovations become just a “good idea”
Ideate SelectInnovation
GapDevelopment
Introduction & Scale
Why innovation centers often fail: -- Customers are lost on the transition
from the idea to the product.- Existing Processes and silo thinking
create firewalls - the idea cannot evolve.
- Unrealistic and untested assumptions drive the idea – disappointments are programmed.
Why the garage works: - Takes the tools from “the left side” of
innovation, ideation into the development phase
- Product is tested on the market as early as possible – so are the assumptions.
- Integrated and co-located teams support direct information flow – no slow processes.
- Time to market is key
1) Based «Br idging the Innovation Gap»
06.07.2015 36
Be inspired by the ti&m innovation room and let your ideas grow by reducing to the maximum.
ti&m garage – the fuel for Speed
+ Design thinking
+ Agile Software Engineering
+ Excellent people
+ Vertical integration
ti&m garage
Ideas vs. hierarchiesFast launchesEmpowermentEntrepreneurship
Time-boxed and Co-located @ ti&m Obtain products rapidly within
3months
6months
9months
Innovation culture
06.07.2015 37
The garage is the physical melting pot of innovation, iteration and market focus.
ti&m garage – Method overview
Backlog Tasks
Use t ime b locker for
the tools
ti&mgarage
Empathize Artefacts & ceremonies:- Ideation, e.g. Brainstorms- Personas and Immersion- Paper prototypes & wireframes- Immersion, Interviews- Gut Check
Fixed time block and budget, select tools you need that your product will pivot towards real needs.
Scale artefacts & ceremonies:- Find first customers- Measure success – data driven
decisions- Business model and its assumptions
Product & Pitch
06.07.2015 38
ti&m garage focuses on the early visualization of the product and time to market
ti&m garage – What was the impact of the garage?
Front first
Mocking backend systems to move forward
Designer involved in the scrum team, short review after standup meeting
Co-location
We worked with short communication cycles – the product is the documentation
Minimal Viable Product
Do not hunt for the perfect solution which covers every scenario
No merchant integration
Different integration patterns
ti&m AG and SIX group
ti&m innovation garage
Paymit solution
it is time to market!
06.07.2015 39
ti&m garage & Paymit – Agenda
Consulting. Design. Agile Projects. Products. Innovation Hosting.
We have a lift off!
06.07.201540
Next Steps:
• Network has to grow
• Followers can use economies of scale
• Urgency is obvious
06.07.2015 41
Releasing early catches market share, releases resources and reduces complexity.
Paymit – Integration patterns and saving through reuse (%)
InitiationWhite label80 %
+ Onboar-
ding60 %
1 2
“Loading” necessarySIX virtual account
Integrated to SIX PaynetBe part of the «Paymit cloud»
(Just change SIX logo)
Attached to bank accountintegrated in bank
backend/middlewareor integrated with B-
Source/Swisscom
1 month time-to-market
Full integration~ +4 months time-to-market
2
FullIntegra
-tion40 %
Integrated with securityEasy on boarding – no repetit ion of personal
information
06.07.2015 42
After white-label integration, continue iteratively, based on customer value, effort and risk.
Paymit – Partly and full integration pattern
existing bank
PaymitIntegrator
Paymitapp
E-banking
ba
tch
REST
SO
AP
White-label solution of SIX1 months time-to-market
No integration with infrastructureClient based on white label app
Security not integrated
security
existing bank
PaymitIntegrator
Paymitapp
E-banking or app
ba
tch
REST
SO
AP
Onboarding integration3 months time-to-market
Security IntegrationClient onboarding integrated
Security integratedProspects can be included
security
existing bank
PaymitIntegrator
Paymitapp
Mobile banking
app REST
SO
AP
Full integration5 months time-to-market
Can be ful ly integrated in exist ing channels
designed Paymit app
security
ti&m AG and SIX group
ti&m innovation garage
Paymit solution
it is time to market!
06.07.2015 43
ti&m garage & Paymit – Agenda
To be or not to be digital – Success stories
Social Banking B2B-Community
(Web & Smartphone) with approx. 8000 members for Credit Suisse –
developed & hosted by ti&m.
9months
Innovation Corporate Cash Suite Innovation EamXchange
6months
Multibanking Cash Suite for Corporate Customers
Running on Desktops & Tablets.
Design, Frontend & Backend by ti&m.
Time-To-Market Customer Benef it Agi le
06.07.2015 45
To be or not to be digital– Innovation Responsive Portal
Time-To-Market Customer Benef it Agi le
11months
One solution for Web 2.0 including all mobile channels smartphones and
Tablets & Browser - OS independent.
06.07.2015 46
To be or not to be digital – Innovation Mobiles Payment
Time-To-Market Customer Benef it Agi le
4months
Design, Frontend and backend integration by ti&m.
5months
State of the Art Smartphone- & tabletbanking solution of BCV.
Frontend & backendintegrationby ti&m.
To be or not to be digital – Innovation BCV Smartphone & Tabletbanking
06.07.2015 47
Time-To-Market Customer Benef it Agi le
06.07.2015 48
6months
ti&m designed and provided API and smartphone solution to enable Sanitas with new digital business models.
To be or not to be digital – Innovation Smartphone
Time-To-Market Customer Benef it Agi le
Unsere Kunden und Partner – Branchenreferenzen (Auszug)
Unsere Kunden spüren und schätzen unser unternehmerisches Engagement.
06.07.2015 49
Weitere
Bundesamt für Informatik und Telekommunikation (BIT)
Bundesamt für Landestopografie swisstopo
Eidgenössisches Departement für Wirtschaft, Bildung und Forschung WBF
Novartis
Schweizerische Nationalbank
Unsere Kunden und Partner – Branchenreferenzen (Auszug)
Unsere Kunden spüren und schätzen unser unternehmerisches Engagement.
06.07.2015 50
Wir digitalisieren Ihr Unternehmen.
Consulting. Design. Agile Projects. Products. Innovation Hosting.
ti&m AGBuckhauserstrasse 24CH-8048 Zürich
Belpstrasse 39CH-3007 Bern
Telefon +41 44 497 75 00E-Mail [email protected] @ti8m_agFacebook ti8m.ch/fb
www.ti8m.ch
