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Could IT4IT become bigger than ITIL?
Tony PriceWW Director IT4IT Strategic Consulting
8th June 2016
Introduction
2
Tony Price
Director WW IT4IT strategic consulting
HPE SW Services
Agenda
3
What is IT4IT?
Why ask if it could be bigger than ITIL?
How IT4IT can be adopted
Applying IT4IT
IT4IT™ is a trademark of The Open Group
What is IT4IT™?
4
IT delivers value through a series of activities
Which means there is an IT Value Chain supported by Value Streams
Efficiency
&
AgilityFinance & Assets
Intelligence & Reporting
Resource & Project
Governance, Risk & Compliance
Sourcing & VendorIT V
alu
e C
hain
Plan Build Deliver Run
Reference Architecture
Value Streams – MartinLean / 6-sigma concepts
Multi-Process Oriented
Customer focused results
Value Chains – PorterCompetitive Analysis
Strategic Concepts
Value Creation
Activity cost to profit margin analysis
IT4IT™ is a trademark of The Open Group 5
as in a stream of activities delivering value
IT Value Chain
Strategy to Portfolio
Drive IT portfolio to
business innovation
Requirement to
Deploy
Build what the business
wants, when it wants it
Request to Fulfill
Catalog, fulfill & manage
service usage
Detect to Correct
Anticipate & resolve
production issues
The IT Value Chain has 4 IT Value Streams
Efficiency
&
AgilityFinance & Assets
Intelligence & Reporting
Resource & Project
Governance, Risk & Compliance
Sourcing & VendorIT V
alu
e C
hain
Plan Build Deliver Run
Reference Architecture
6IT4IT™ is a trademark of The Open Group
IT4IT™ reference Architecture V2.0
7
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
IT4IT™ is a trademark of The Open Group
The Open Group IT4IT™ standard to Run the Business of IT
20162011 2012 2013 2014
IT4IT
2.0 Std.
10/2015
RA 2.0
(level 3)
7/2015
RA 1.2
(level 3)
3/2014
RA 0.5
(level 1)
8/2012
Value Chain
9/2011
RA 1.3
(level 3)
10/2014
RA 1.0
(level 2)
1/2013
Original Consortium
• Shell
• Hewlett-Packard (IT & SW)
• Achmea
• MunichRe
• Accenture
• Pricewaterhouse Coopers
• University of South Florida
• AT&T
IT Operating ModelDescribes the structure of IT management
IT Reference ArchitecturePrescribes the functional & information architecture
Consumer-centric service model
Education/ Certification
4/2016
8IT4IT™ is a trademark of The Open Group
2014
IT4IT Downloads
» Technical Standard
» 31/10/15: 1144
» 30/11/15: 2752
» 31/12/15: 4160
» 31/01/16: 5486
» 12/02/16 – 5984
» From 917 organizations, 1649 domains and 3409 individuals
» Pocket Guide» 655 downloads
» Management Guide» 69 downloads
» Reference Cards » 991 downloads
9
» Van Haren IT4IT Book Sales to end of 2015
» Hard copy – 1129
» E-books – 31
» The Open Group e-sales to Jan 25 2015
» Technical Standard – 30
» Pocket Guide – 22
» Reference Cards - 6
» The Open Group e-sales New Store
» Technical Standard – 20
» Management Guide – 16
IT4IT Book Purchases
IT4IT™ is a trademark of The Open Group
So why ask if IT4IT will be bigger than ITIL?
10
So why ask if it could be bigger than ITIL?
11
CoveragePotential Impact
Early Adoption
Industry demands
Initiative Overload
A prescriptive reference
architecture for the
business of IT
Cost,Resource,
Simplification, Customer
SatisfactionAgility
Already showing
value and returns from
early adopters
Better, Faster,
Cheaper, Safer
CIOs are struggling to
cope:Cloud,
Devops, SIAM,
Mobility, Security,
IOT……
So how can IT4IT be adopted?
12
The Key to success
Prescription
13
Typical look at the business of IT still has silosAnalyze and understand how to support the business by initiative
Velocity / requirements
Process
ToolCore IT
CloudProcess
Tool
DevOpsProcess
Tool
SecurityProcess
Tool
Multiple Suppliers / SIAM
Process
Tool
MobilityProcess
Tool
Conte
xt / use c
ase
14
Looking at IT4IT through the Value Chain lens One IT4IT or many ?
Process
Tool
Core IT
Cloud
Process
Tool
DevOps
Process
Tool
SIAM
Process
Tool
Security
Process
Tool
Mobility
Process
Tool
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
15
One Lens, One Architecture, Many PerspectivesApplying IT4IT
Process
Tool
Core IT
Cloud
Process
Tool
DevOps
Process
Tool
SIAM
Process
Tool
Security
Process
Tool
Mobility
Process
Tool
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
16
HPE IT value chain lens changes how you execute
17
Source Offer ManagePlan
Strategy
to Portfolio
Requirement
to DeployRequest
to Fulfill
Detect
to Correct
I want to decide between build, buy or broker to deliver services
I want to aggregate services from suppliers into my catalog
I want to provide a service marketplace and track usage
I want to manage suppliers to deliver rapid & effective resolution
Service integrator
I want to maximize efficiency across my service portfolio
I want to prepare patches for updates to my running services
I want automatic request fulfilment and offer pay-on-use pricing
I want to predict events and automatically remediate incidents
Service supplier
I want to build a new service or enhance an existing one
I want to incrementally build and release new features
I want to publish my enhanced services in a service marketplace
I want to quickly identify and fix problems and defects
Service broker
Addressing the silosApply the Reference Architecture consistently to all areas – Making IT Flow
Velocity / requirements
Process
ToolCore IT
CloudProcess
Tool
DevOpsProcess
Tool
Multiple Suppliers / SIAM
Process
Tool
SecurityProcess
Tool
MobilityProcess
Tool
Conte
xt / use c
ase
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
17
How can IT4IT be adopted – Big Picture
19
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
How can IT4IT be adopted – Value Stream Analysis
20
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
How can IT4IT be adopted – Point solution at a time
21
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
IT4IT™ reference architecture HPE product mappingStrategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
PolicyComponent
RequirementComponent
TestComponent
Offer Consumption Component ProblemComponent
Incident Component
ProposalComponent
Source Control
Component
BuildComponent
Offer ManagementComponent
Request Rationalization
Component
Chargeback/Showback
Component
Service LevelComponent
Event Component
PortfolioDemand
Component
ProjectComponent
Build Package
Component
CatalogCompositionComponent
Change Control
Component
UsageComponent
Diagnostics &RemediationComponent
Service Monitoring
Component
Enterprise Architecture Component
DefectComponent
ServicePortfolio
Component
ServiceDesign
Component
ReleaseCompositionComponent
Configuration Management
Component
Fulfillment Execution
Component
Policy Require-ment
TestCase
Problem/KnownError
Incident
ScopeAgree-ment
SourceCharge-
backContract
Build Offer
Subscrip-tion
ServiceContract
Event
PortfolioBacklog
Item
ITInitiative
BuildPackage
ServiceCatalogEntry
RFC
UsageRecord
RunBook
ServiceMonitor
ServiceArchitec-
tureDefect
Request
Fulfill-ment
Request
ShoppingCart
Con-ceptualService
LogicalService
Blueprint
ServiceReleaseBlueprint
ActualService
CIs
DesiredServiceModel
ServiceRelease
Con-ceptualService
Blueprint
PPM Demand
PPM Proposal
PPM PortfolioPPM APM
Enterprise Maps
3rd Party: Document Mgnt
Enterprise Maps
PPM, ALM, AgM, SAW
ALM, AgM with ALI
3rd party:Architecture & Documentation
ALM, AgM
ALM, AgM
3rd Party:(Build Packaging)
CODAR
ALM (inc.sprinter), UFT, PC, LR, SV,
NV (Shunra), Stormrunner,
Mobile Center, Fortify
Propel Portal(SM, SAW)
Propel Catalog
CSA, SM, AM
PropelCSA + AM
SM, SAW SM, SAW
BSM, SM, SAW BSM (OMi)
OO
BSM (APM), BPM, RUM, OM, SiS,
NNMi, Diag., Ops Analytics
SM, SAW
UCMDBPropel SX
3rd Party:Sparx EA
3rd Party:(SCM, IDE)
ALM, AgM with ALI
3rd Party:(Build)
220
How can IT4IT be adopted – aligned to an industry theme (Cloud / SIAM etc)
21
How can IT4IT be adopted – Use case / Pain point
22
Service
Portfolio
Component
Portfolio
Demand
Component
Proposal
Component
Policy
Component
Defect
Component
Requirement
Component
Project
Component
Test
Component
Build
Component
Source Control
Component
Change
Control
Comp.
Problem
Component
Incident
Component
Event
Component
Diagnostics &
Remediation
Component
Usage
Component
Chargeback /
Showback
Comp.
Strategy to
PortfolioRequirement to Deploy Request to Fulfill Detect to Correct
Offer Mgmt.
Component
Offer Consumption Component
Service
Archite-
cture
PolicyRequire-
ment
Scope
Agree-
ment
IT
Initiative
Portfolio
Backlog
Item
Source
Conceptual Service
Blueprint
Concep-
tual
Service
Logical
Service
Blueprint
Test
Case
Defect
Offer
Service
Release
Build
Service
Catalog
Entry
Desired
Service
Model
Usage
Record
Fulfill-
ment
Request
Sub-
scription
Charge-
back
Contract
Request
Problem/
Known
Error
Incident
Event
Service
Monitor
Run
Book
RFC
Service
Monitoring
Comp.
Catalog
Composition
Component
Shopping
Cart
Enterprise
Architecture
Component
Service
Design
Component
Fulfillment
Execution
Comp.
Request
Rationalization
Component
Configuration
Management
Component
Release
Composition
Component
Service Level
Component
Service
Contract
Actual
Service
CIs
Service
Release
Blueprint
Build
Package
Build Package
Component
Recommendations and summary
23
Recommendations
Value Stream optimisation Remember over optimisation leads
to systemic waste
Formal IT4IT education is valuableWe do not need to train the world in
IT4IT
At last we have a reference architecture for running the business
of IT
But keep it in context …. Its not the law…. Its not religion
Start to have conversations with your vendors about IT4IT
Remember the standard was only released in October 2015
Start thinking value and avoid pure IT Technical “speak”
The business will always listen when you talk value
Think Big Start Small
264
Summary
– IT4IT is a prescriptive reference architecture for running the business of IT
– IT4IT and other approaches/ standards like ITIL and COBIT are totally complementary
– By nature IT4IT is bigger than ITIL
– However early adoption shows this could become significantly bigger
– Vendor adoption will be key
– Early IT Industry adoption suggest significant growth
– Lets learn from the mistakes we made in the past especially around ITIL
– Demonstrating value from IT4IT will be key to the success or failure
25
Thank you and Questions
26
Useful links
27
The Open Group IT4IT™ forumhttp://www.opengroup.org/IT4IT
The Open Group IT4IT™ Collaboration
Sitehttp://www.it4it.com
IT4IT™ The New Reference
Architecture for Managing the
Business of IT – Webinar (recorded) https://www2.opengroup.org/ogsys/catalog/D139
The IT4IT™ pocket Guidehttp://www.vanharen.net/9789401800303/The_IT4IT%
E2%84%A2_Reference_Architecture,_Version_2.0_%
E2%80%93__A_Pocket_Guide_(english_version)?es_
p=855690
The Open Group
IT4IT Consulting Serviceshttp://www8.hp.com/uk/en/software-solutions/it4it-
value-chain/services.html
IT4IT eBookhttp://h20195.www2.hp.com/V2/GetDocument.aspx?d
ocname=4AA5-8970ENW
Live Network (for Hewlett Packard
Enterprise Software License holders) –
full product mapping to IT4IThttps://hpln.hpe.com/
Hewlett Packard Enterprise Twitter
The OpenGroup@theopengroup
#ogIT4IT #IT4IT
HPE Software
#HPESoftware #HPESoftwareservices
Tony Price
TonyPriceAtWork
