Slide 1Within the Project Team quality is understood to be:
Each member of the organization being responsible for his/her own work
Applying the processes and instructions which define the activities of the project team supported by the NSN organization
Understanding and adopting customer implementation practices to a reasonable extent given the scope of the customer project
Improving internal efficiency by improving skills, methods and processes
The quality related responsibilities within the project are split into two key areas:
Project Process Quality
Project Product Quality
Project process quality is the responsibility of the Project Manager assisted by line management.
Project product quality is the responsibility of the entire project team.
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Self Assessment process purpose:
Record competence evaluation (training)
Identify deficiency against the project checklist
Identify the responsible party
Site Deficiency tracking process has been divided into two parts:
Equipment Delivery Inspection
Site Quality Assessment process purpose is to:
Have a record for when and by whom the assessment took place
Identify deficiencies found during assessment against the
predefined project checklist
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* © Nokia Siemens Networks
Site Deficiency Tracking
Recording of any deficiencies found at site before, during and/or after activities at site against the predefined Project Site Quality Checklist(s)
Main purpose is to:
Identify the responsible party
Take care of deficiencies prior to assessments
Any deficiency recording that does not pertain to the Site Assessments should ALWAYS be recorded under the other types
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Assessor information
Main purpose is to:
Have a record for when and by whom the assessment took place
Identify deficiencies found during assessment against the
predefined project checklist
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Soc Classification level
* © Nokia Siemens Networks
3. Project Checklists
Project checklists are used as a tool to verify that quality requirements will be met at the time of acceptance.
The main goal in using the checklists is that any indication(s) towards non-quality would be noticed as early as possible.
During project lifecycle, checklists are used before, during and after the implementation work and also in assessments.
The global quality checklist was defined by Site Engineering and is updated in-line with our offerings & processes.
The global checklist is localized into project needs by selecting the relevant items to be checked.
Depending on the Project Site Quality Process, it is possible to have more than one checklist – check-list naming should clearly identify each checklist’s intended purpose.
Presentation / Author
5401 Delivery as per BOQ (Hardware & instalation materials) verify physical material against BOQ. 4 1
5403 Delivery packaging without visible damages, Check Equipment for damages. 4 1
6001-
6500
6001-
6100
6001
tube and OK. 2 4
6002 Top Cover,Door and locks are properly installed & working OK. 3 2
6003 Cable entry kits and sealing installed correctly, Cabinet gaskets not damaged. 3 2
6010 Air filter installed correctly (and cleaned according to requirements) 3 2
6011 OVP boxes (both ends) for remote RF DC cable installed correctly (For tower mounted BTS) 2 4
6012 Internal Plug-in unit / Modules installed correctly as per configuration requirements. 2 4
6013 Dummy panels & Doors ground straps installed correctly 4 1
6023
OD Cabinet grouted by using specified size nuts bolts & washers, usage of SS/Galvanized nuts
bolts only. Cabinet is isolated from floor. Check for vertical & horizontal level using sprit level. 3 2
6024 BTS Cabinet grounded with specified cables and terminated to site main grounding bus bar. 2 4
6026 Door Fan sensor installed and working OK (for Ultra OD sites only) 2 4
6201-
6300
6201 DAC value measured with ferquency counter & Master clock set correctly 2 4
6204 Batteries check and measurements OK, All alarms tested, working correctly and cleared 2 4
6207 TRX Power measurements done on individual TRX's and result available in site folder 1 8
6210 Software at current Customer Equipment Release Note (ERN) version OK 3 2
6221 Freq/DAC and BTS top power measurements are checked & recorded in site folder 2 4
6270 All Plug-in-units working - visual check 2 4 6301-
6400
6302 Alarm transmission towards OMC successful 2 4
6303 HWDB download from OMC to BSC correct 2 4
6304 Correct Radio Network parameters incl. Transmission data available 1 8
6305 Transmission link working properly 1 8
6306 BTS Auto recovery after power breakdown working properly 1 8
6307 Management connection verified from OMC/NOC and working correctly 1 8
6308 Softer handovers completed by walk around, where practicable, or cell lock down 3 2 6501-
6600
6501-
6550
6504 Alarm panel installed correctly (FSEB) 2 4
6505 DDF rack DDF module installed correctly 1 8
6507 DDF is grounded to the grounding busbar 2 4
6601-
6700
6601-
6650
6601 Rectifier installed according to specification and configuration 2 4
6602 Number of rectifier according to configuration and capacity of each rectifier modules 3 2
6603 Number of batteries according to configuration and capacity of each battery strings 3 2
6604 Cabinet installed according to specifications, Cover doors and locks properly adjusted 2 4
6613 Busbar installed correctly & Labelling done correctly 1 8
6617 Battery voltages has been checked and recorded prior to installation, report in site folder. 4 1
6618 Battery & Battery racks installed correctly, check for vertical and horizontal leveling. 3 2
6619 All vent plugs properly closed and tigtened properly. 3 2
Score
INSTALLATION
COMMISSIONING
INTEGRATION
INSTALLATION
correctly 3 2
6627 Cable entry kits / bridging kits and sealing installed correctly 3 2
6630 MCB/Fuse rating used for rectifier(SMPS) at PIU/ACDB 3 2
6631 MCB's /Fuses installed inside rectifier (SMPS) for Battery path & Load Path as per Specifications 3 2 6671-
6690
6671
Input voltage as per specific range. Line to nutral, nutral to earth & line to earth voltage to be
checked & recorded in site folder. 2 4
6672 All alarms checked and cleared 2 4
6673 Output voltage within specific range and difference recorded in site folder. 2 4
6674 All Power System commissioning parameters entered in power system correctly. 2 4
6675
Battery Cell Voltages checked & recorded in site folder Discharge test to be conducted (should
be Isolated from Rectifier (SMPS) before checking) Minimum 1 hrs. 2 4
6676 All Modules are working properly and load are shared 2 4
6670
Charging current setting in rectifier (SMPS) as per the specification. (Based on battery
manufacturer spec) 3 2 6701-
6750
6701 Correct antenna types on each sector as per planning documents. 2 4
6703 Tilting (mechanical &/or electrical) done according to specifications 3 2
6704 Antennas orientation according to specification 2 4
6705 Antennas properly mounted and secured 2 4
6801-
6850
6801
Power,Insertion loss) 2 4
6802 Measures executed with calibrated instruments (Power meter & site master) 2 4
7001-
7800
7001-
7100
7001 Rack(s) installed at specified position as per site layout. 3 2
7002 Rack(s) grouted correctly & Rack(s) grounded correctly, to check horizontal & vertical. 3 2 7201-
7300
7201 Indoor Unit installed at specified position as per site plan. 3 2
7202 Indoor Unit grounded correctly 2 4
7203 Indoor Unit power connection correct 2 4
7204 Indoor Unit labelled correctly 4 1
7301-
7400
7301 Installation done like shown in the site planning documentation (pole, direction, height,…) 3 2
7302
Alignment unit and antenna are installed properly and screws are tightened,Side Strut installed
properly for Antenna dia >=1.2 2 4
7303
Antenna polarisation according to specifications, The serial number of the antenna is recorded
in site folder 1 8
7304 Coupler & Waveguide is properly mounted (Separate antenna or HSB configuration) 2 4
7306 OU is installed properly (screws are tightened, sealing is in right position) 2 4
7307 Enough space left for removing Outdoor Unit, OU is grounded properly & Labelled Properly 4 1 7501-
7600
6551 RF & IF Cables preparations (stripping cutting) & installation according to specifications 2 4
6552 RF & IF Cables labelled correctly 3 2
6553 Cross-connections positions of E1's at DDF according to specifications and labelled correctly 3 2
6555
RF & IF Cable installed over specified route & routed using cable supporting clamps & without
sharp bends. 4 1
6560 Feeder & Flex Bus cable Grounding done correctly according to specifications 2 4
6653
AC & DC cable routing done as per specificatiions.(PVC conduits to be used for OD BTS sites if
installed outside shelter) 3 2
6655 All feeder & IF connector tightened to specified torque. 2 4
6751 Jumper installed correctly without sharp bends. 3 2
6752
Feeder & IF cable entry thru WFT be installed with drain loop and sealed against water
ingression. 3 2
6755 EMPs / surge suppressor properly installed and grounded 2 4
6757 Waterproof on connectors according to specifications 3 2
6758 Grounding kits number and positioning according to specifications 3 2
7503 Q1 bus cable properly installed. 3 2
INDOOR UNIT INSTALLATION
COMMISSIONING
INSTALLATION
COMMISSIONING
CABLING
Rectifed
7508 OU connector is sealed according to specifications 2 4
7509 External PCM & Alarm Cable routed through PVC Conduit(For OD BTS installed outside shelter) 2 4
7510 External Fiber Optic cables installed correctly, cleaned and tested 2 4
7601-
7700
7601 Transmit frequency checked (according to planning data) 1 8
7603 BER test with the hardware loop passed 2 4
7606 Radio alarms checked, No active alarms on the link 3 2
7608 Recieve level correct (within +/- 4 dB from calculated receive signal) 2 4
7609 All tests passed and radio levels within specified limits 2 4
7610 Identification data correct of microwave link. 4 1
7612 Link Q1 address set and integrated 2 4
7613 Interleave setting (default OFF), ALCQ setting (default OFF) 2 4
7615 Operating mode and station type set correctly 2 4
7616 Fade margin test results within specified limits 2 4
7617 Customer Specific Commissioning & Parameters correct 2 4
7618 All microwave commissioning data and results correct 3 2
Left over/ excess material reconsilled and accounted for, list in site folder. 3 2
Site is cleaned properly and housekeeping done. 3 2
Material Delivery Vs utilised measured and recorded in site folder. 3 2
Site handover details completed in site folder. 3 2 TI Acceptance Certificate done with subcontractor/ authorities/customer according to
specifications. 3 2 Self Assessement quality audit done by sub con, loaded in E-pm, 100% punch points cleared,
check list copy is available on site in site folder. 3 2
Total SQI Score After Rectification SQI
NSN Quality Checklist TI (Version 2.0)
COMMISSIONING / INTEGRATION
FINAL CHECK/ACCEPTANCE
Equipment Type
Subcontractor Person Name:
Subcontractor Company Name:
POWER SYSTEM COMMISSIONING
TRANSMISSION SYSTEM(ID/OD UNIT) INSTALLATION
Open:
( Activity Completed, But Corrective Actions Required.
Activity Completed, but minor Corrective Actions are required (severity 3 or 4).
( Functional Defects Found, Site Not Acceptable.
Activity Completed, but Functional Defects (severity 1 or 2) have been found. Site is not Acceptable.
Opened by:
Closed by:
Company Name: ________________________________
PUNCH LIST
This table lists ALL DEFECTS found on site, either before or during the final quality inspection. The SITE PUNCH LIST is represented by the list of those defects reported as ‘NOT OK! To Be Cleaned-up’ and which are still to be cleaned-up at the time of Inspection
Item
No.
Subcontractor Representative (where present during inspection):
NAME:__________________________________SIGNED:_________________________DATE:_____/_____/_____
Delivery as per BOQ (Hardware & instalation materials) verify physical material against BOQ.
4
5403
4
2
2
6002
3
6003
Cable entry kits and sealing installed correctly, Cabinet gaskets not damaged.
3
6010
3
6011
OVP boxes (both ends) for remote RF DC cable installed correctly (For tower mounted BTS)
2
6012
2
6013
4
6023
OD Cabinet grouted by using specified size nuts bolts & washers, usage of SS/Galvanized nuts bolts only. Cabinet is isolated from floor. Check for vertical & horizontal level using sprit level.
3
6024
BTS Cabinet grounded with specified cables and terminated to site main grounding bus bar.
2
6026
Door Fan sensor installed and working OK (for Ultra OD sites only)
2
2.2
COMMISSIONING
6201
DAC value measured with frequency counter & Master clock set correctly
2
6204
Batteries check and measurements OK, All alarms tested, working correctly and cleared
2
6207
TRX Power measurements done on individual TRX's and result available in site folder.
1
6210
Software at current Customer Equipment Release Note (ERN) version OK
3
6221
Freq/DAC and BTS top power measurements are checked & recorded in site folder
2
6270
2
2.3
INTEGRATION
6301
2
6302
2
6303
2
6304
1
6305
1
6307
1
6308
Softer handovers completed by walk around, where practicable, or cell lock down
3
3
2
6504
2
6505
1
6507
2
4
2
6602
Number of rectifier according to configuration and capacity of each rectifier modules
3
6603
Number of batteries according to configuration and capacity of each battery strings
3
6604
Cabinet installed according to specifications, Cover doors and locks properly adjusted
2
6613
1
6617
Battery voltages has been checked and recorded prior to installation, report in site folder.
4
6618
Battery & Battery racks installed correctly, check for vertical and horizontal leveling.
3
6619
3
6621
3
6627
3
6630
3
6631
MCB's /Fuses installed inside rectifier (SMPS) for Battery path & Load Path as per Specifications
3
4.2
COMMISSIONING
6671
Input voltage as per specific range. Line to nutral, nutral to earth & line to earth voltage to be checked & recorded in site folder.
2
6672
2
6673
Output voltage within specific range and difference recorded in site folder.
2
6674
All Power System commissioning parameters entered in power system correctly.
2
6675
Battery Cell Voltages checked & recorded in site folder Discharge test to be conducted (should be Isolated from Rectifier (SMPS) before checking) Minimum 1 hrs.
2
6676
2
6670
Charging current setting in rectifier (SMPS) as per the specification. (Based on battery manufacturer spec)
3
5
Correct antenna types on each sector as per planning documents.
2
6703
3
6704
2
6705
2
5.2
COMMISSIONING
6801
2
6802
2
6
3
7002
3
6.2
Indoor Unit installed at specified position as per site plan.
3
7202
2
7204
7301
Installation done like shown in the site planning documentation (pole, direction, height,…)
3
7302
Alignment unit and antenna are installed properly and screws are tightened,Side Strut installed properly for Antenna dia >=1.2
2
7303
Antenna polarisation according to specifications, The serial number of the antenna is recorded in site folder
1
7304
Coupler & Waveguide is properly mounted (Separate antenna or HSB configuration)
2
7306
OU is installed properly (screws are tightened, sealing is in right position)
2
7307
Enough space left for removing Outdoor Unit, OU is grounded properly & Labelled Properly
4
6.4
CABLING
6551
2
6552
3
6553
Cross-connections positions of E1's at DDF according to specifications and labelled correctly
3
6555
RF & IF Cable installed over specified route & routed using cable supporting clamps & without sharp bends.
4
6560
Feeder & Flex Bus cable Grounding done correctly according to specifications
2
6653
AC & DC cable routing done as per specificatiions.(PVC conduits to be used for OD BTS sites if installed outside shelter)
3
6655
2
6751
3
6752
Feeder & IF cable entry thru WFT be installed with drain loop and sealed against water ingression.
3
6755
2
6757
3
6758
3
7503
3
7508
2
7509
External PCM & Alarm Cable routed through PVC Conduit(For OD BTS installed outside shelter)
2
7510
2
6.5
1
7603
2
7606
3
7608
Recieve level correct (within +/- 4 dB from calculated receive signal)
2
7609
2
7610
4
7612
2
7613
2
7615
2
7616
2
7617
2
7618
3
7650
Others
7651
Others
7652
Others
7653
Others
7654
Others
7
FINAL CHECK/ACCEPTANCE
Left over/ excess material reconsilled and accounted for, list in site folder.
3
3
Material Delivery Vs utilised measured and recorded in site folder.
3
3
Self Assessement quality audit done by sub con, loaded in E-pm, 100% punch points cleared, check list copy is available on site in site folder.
3
Severity Level 3 Deficiencies (Non -Functional Defect – Major)
Severity Level 4 Deficiencies (Non -Functional Defect – Minor)
Weighted Severity Levels
Severity Level 3 Deficiencies (Non -Functional Defect – Major) ( 2 * SL3)
Severity Level 4 Deficiencies (Non -Functional Defect – Minor) ( 1 * SL4)
Timeline To Rectify Severity Levels
Severity Level 1 Deficiencies – To Be Rectified Within 1Day(Within 24 Hours)
Severity Level 2 Deficiencies – To Be Rectified Within 1Day(Within 24 Hours)
Severity Level 3 Deficiencies – To Be Rectified Within 3Day(Within 72 Hours)
Severity Level 4 Deficiencies – To Be Rectified Within 3Day(Within 72 Hours)
© NSN Networks
Page 1
Checklist types
The following types of checklists will be used within the Aircel Project:
Self-Assessment (SA) – these checklists are used to record on-site assessments by the sub cons, the TI checklist to be used to audit the site. Authorized to Use: Sub-cons.
Deficiency Tracking (DC) – used to record deficiencies that may occur during the course of work. Authorized to Use: Site Engineers, Quality Engineers, Sub-cons.
Assessment (QA) – used to record site quality assessments. Authorized to Use: Project Quality Engineers
Acceptance Punch lists (AP) – used to record customer punch list results. Authorized to Use: Site Engineer/ PM/ O&M Engineer.
Presentation / Author
Soc Classification level
* © Nokia Siemens Networks
Checklist Severity Levels
The following list of severity levels are used to indicate deficiency type and priority:
Severity 1 = Functional defect major.
This is a major service-affecting defect which will have an operational impact on the efficient or safe use of the BTS (e.g. plugs in units are not all working).
Severity 2 = Functional defect minor.
This is a less severe service-affecting defect that does not necessarily prevent the use of the BTS, but does result in a loss of operational effectiveness (e.g. external alarms not working properly) .
Severity 3 = Non-functional defect major.
This is a non service-affecting defect that will not affect operational use of the BTS, but fails to meet Nokia/Customer specifications and must be remedied prior to acceptance of the equipment (e.g. incorrect routing of certain cabling) .
Severity 4 = Non-functional defect minor.
This is the least severe non service-affecting defect and will not need remedy, but is important for the subcontractor to take note to help ensure the defect is not repeated on future sites.
Presentation / Author
Done on Air
Identification, communication and solving of process “bottleneck”
Updates in Quality Plan
Soc Classification level
* © Nokia Siemens Networks
5. Quality Indexes
Each severity level correspond to following points, which have an effect on the quality indexes:
Site Quality Index (SQI): includes all assessment deficiencies found at an assessed site
Project Site Quality Index (P. SQI): average SQI for all assessed sites within the project (count of all assessment deficiencies within the project divided by the number of assessed sites).
Service Quality Index (SeQI): includes all assessment deficiencies found at an assessed site where the responsible party is listed as Partner/Subcontractor
Project Service Quality Index (P. SeQI): average SeQI for all assessed sites within the project (count of all assessment deficiencies where Partner / Subcontractor is listed as the responsible party within the project divided by the number of assessed sites).
Severity 1 = 8 points Severity 3 = 2 points
Severity 2 = 4 points Severity 4 = 1 point
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6. Site Quality Index (SQI)
Site Quality Index (SQI): includes all assessment deficiencies found at an assessed site
Site Quality Index Example (Site A)
Severity Level 3
Severity Level 4
Severity Level 3
1 pts
2 pts
2 pts
2 severity 3 deficiencies = (2 items x 2 points each) = 4 pts
+
Presentation / Author
Project Site Quality Index (P. SQI) Example
Project Site Quality Index (P. SQI): average SQI for all assessed sites within the project (sum of all assessment deficiencies within the project / the number of assessed sites).
Severity Level 3
Severity Level 4
Severity Level 3
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Service Quality Index (SeQI) Example
Service Quality Index (SeQI): includes all assessment deficiencies found at an assessed site where the responsible party is listed as Partner/Subcontractor
Service Quality Index Example (Site A)
Severity level 3
Severity Level 4
Severity Level 3
NSN
Customer
N/A
1 severity 4 deficiency = (1 item x 1 point) = 1 pt
Presentation / Author
Project Service Quality Index (P. SeQI) Example
Project Site Quality Index (P. SQI): average SeQI for all assessed sites within the project (count of all assessment deficiencies where Partner / Subcontractor is listed as the responsible party within the project / the number of assessed sites).
Severity Level 3
Severity Level 4
Severity Level 3
Severity Level 2
8. 100 % Site Assessment Process
The Process for the 100% self assessment by Partners is divided into two parts.
Part A to be followed by the Partners.
Part B to be followed by the NSN Quality.
Process starts after telecom implementation; before handover of site to NSN team.
Note: Mile stone 16
The Process starts after the TI has been completed.
Step1.
The Partner have to do the quality inspection of 100% of the sites as per the applicable checklist for the project. TI checklists attached.
Step2.
The Hardcopy of the filled checklist have to be submitted along with site folder.
Step3.
A consolidated excel sheet of all the quality inspection checklist should be mailed to NSN by 20TH Of every month.
The Excel sheet should contain :
Name of team leader of Installation team.
Name of Quality Inspector.
SeQI values of each site.
Timelines to rectify the deficiencies.
Note: No site should be declared as job completed till SQI value is below 6.
Presentation / Author
Part B : To be followed by NSN Quality Team
Step1.After getting the checklist and consolidated excel sheet from all the partners within agreed timeline. The NSN Quality should Inspect at least 10% of the above sites.
Step2. After selection NSN quality should visit sites for quality inspection. The previously submitted Quality report from subcon should be taken for reference and verified as per the actual site. The timelines given in the report should also be checked for compliance. Difference in SQI between audits done by sub con and NSN SE should be escalated to top management and will be treated as false reporting and appropriate disciplinary action shall be initiated by NSN.
Step3. NSN Quality should fill his own checklist.
Step4. NSN Quality should update the same in EPM under the quality Assessment heading.
This should be completed by the end of every period.
These guidelines should be followed very religiously to give us a Complete and True picture of the SQI.
Presentation / Author