LAPORAN SKRIPSI

SISTEM INFORMASI PENGELOLAAN SURAT

BERBASIS WEB DAN SMS GATEWAY PADA

KANTOR KONI KUDUS

ENI RAMADHANIATI

NIM.2013-53-025

DOSEN PEMBIMBING

NOOR LATIFAH, M.KOM

WIWIT AGUS TRIYANTO, M.KOM

PROGRAM STUDI SISTEM INFORMASI

FAKULTAS TEKNIK

UNIVERSITAS MURIA KUDUS

2017

SISTEM INFORMASI PENGELOLAAN SURAT BERBASIS WEB DAN SMS

GATEWAY PADA KANTOR KONI KUDUS

Nama mahasiswa : Eni Ramadhaniati

NIM : 201353025

Pembimbing :

1. Noor Latifah, M.Kom

2. Wiwit Agus Triyanto, M.Kom

RINGKASAN

Perkembangan teknologi dan pengetahuan saat ini berkembang

dengansangat pesat. Seiring dengan perkembangan jaman teknologi sekarang ini,

membuat manusia harus mengikuti perkembangannya. Begitu pula dengan

pengelolaan surat masuk dan surat pada Kantor KONI Kudus. Sistem ini

dikembangkan bertujuan untuk memproses dan mengolah data. Metode yang

digunakan dalam penelitian ini adalah observasi, wawancara, studi literarur,

analisis sistem, perancangan, pengkodean, pengujian dan penerapan. Penelitian ini

diharapkan mampu membuat sistem informasi yang dapat digunakan untuk proses

pengelolaan surat masuk dan surat keluar. Sistem ini menggunakan Sms Gateway

sebagai notifikasi untuk mempermudah dalam proses penanganan surat.

Kata kunci : Pengelolaan, Penanganan surat, Sms Gateway

MANAGEMENT MAIL SYSTEM IN KONI KUDUS OFFICE

BASED WEB AND SMS GATEWAY

Student Name : Eni Ramadhaniati

Student Identity Number : 201353025

Supervisor :

1. Noor Latifah, M.Kom

2. Wiwit Agus Triyanto, M.Kom

ABSTRACT

The development of technology amd knowledgement in this era are very rapidly.

Therefor, it make people have to follow it. Such as Management incoming and

outging mail in KONI KUDUS Office. The development of this system has a

purpose to give an easier method to do their jobdesk. The method which I use in

my research are obsevation, interview, literatur studies, system analysis, design,

coding and testing, This research has been expected to make an information

system which help a data management, output, and management incoming and

outging mail. The system use SMS Gateway as a notification in order to simplify

in mail handling process.

Keywords :Management, Web, Mail Handling, Sms Gateway

KATA PENGANTAR

Alhamdulillah segala puji dan syukur ke hadirat Allah SWT, karenadengan

rahmat, karunia, dan hidayah-Nya, laporan skripsi yang berjudul Sistem Informasi

Pengelolaan Surat Berbasis Web dan Sms Gateway Pada Kntor KONI Kudus

yang telah selesai disusun. Penyusunan laporan skripsi ini merupakan salah satu

syarat yang harus dipenuhi untuk menyelesaikan Program Studi Sistem Informasi

S-1 pada Fakultas Teknik Universitas Muria Kudus.

Pada kesempatan ini, penulis ingin menyampaikan rasa terima kasih yang

sebesar-besarnya kepada :

1. Bapak Dr.Suparnyo, SH,MS. selaku Pembantu Rektor Satu Universitas

Muria Kudus.

2. Bapak Mohammad Dahlan, ST., MT. selaku Dekan Fakultas Teknik

Universitas Muria Kudus.

3. Bapak Pratomo Setiadji M.Kom. selaku Ka.Progdi Sistem Informasi

Fakultas Teknik Universitas Muria Kudus.

4. Ibu Noor Latifah, M.Kom selaku Pembimbing Utama yang telah

meluangkan waktunya, memberikan banyak bimbingan,masukan, dan

pengesahan kepada penulis.

5. Bapak Wiwit Agus Triyanto,M.Kom selaku Pembimbing Pendamping yang

telah meluangkan waktunya, memberikan banyak bimbingan,masukan, dan

pengesahan kepada saya.

6. Bapak Rinduwan S.Pd selaku Pimpinan Kantor KONI Kudus yang telah

memberikan izin kepada penulis untuk melakukan penelitianSkripsi.

7. Bapak Reban dan Ibu Rosmiati, kedua orang tua saya yang telah memberi

dukungan secara material maupun spiritual.

8. Mas Ade Eka Pratama yang telah memberikan semangat dan doa kepada

saya untuk menyelesaikan laporan skripsi ini.

9. Mbak Dian Kumala Sari dan Mas Agus Rustam Santiko saudara saya yang

telah membantu, mendukung saya untuk menyelesaikan laporan skripsi.

10. Aida Rosmiati, Nilam Sari Umaya Ratri, Shinta Firtika dan Neliana Ambar

Wati teman seangkatan saya yang sama-sama berjuang menyelesaikan

laporan skripsi ini.

11. Seluruh rekan–rekan SI dan seluruh rekan–rekan lainnya yang juga

memberikan dukungan serta berbagai ilmu yang didapat oleh saya tak akan

terlupakan.

Penulis menyadari bahwa perkembangan teknologi akan selalu bertambah

maju seiring dengan berjalannya waktu, begitu pula dengan ilmu pengetahuan

yang terus berkembang. Oleh karena itu, saya menyadari masih kurang

sempurnanya dalam pembuatan laporan skripsi ini dan penulis berharap agar

nantinya dapat dikembangkan serta bisa lebih bermanfaat.Amin.

Kudus, 15 September 2017

Penulis,

DAFTAR ISI

HALAMAN JUDUL .................................................................................................. i

HALAMAN PERSETUJUAN ................................................................................ ii

HALAMAN PENGESAHAN .................................................................................. iii

PERNYATAAN KEASLIAN .................................................................................. iv

RINGKASAN ............................................................................................................. v

ABSTRACT ................................................................................................................ vi

KATA PENGANTAR ............................................................................................. vii

DAFTAR ISI.............................................................................................................. ix

DAFTAR GAMBAR ................................................................................................. xi

DAFTAR TABEL ................................................................................................. xvii

DAFTAR LAMPIRAN ........................................................................................... xix

BAB I : PENDAHULUAN .......................................................................................... 1

1.1 Latar Belakang ...............................................................................1

1.2 Perumusan Masalah ....................................................................... 2

1.3 Batasan Masalah............................................................................. 2

1.4 Tujuan ........................................................................................... 3

1.5Manfaat ........................................................................................... 3

1.6 Metode Penelitian .......................................................................... 3

1.6.1Metode Pengumpulan Data ................................................ 3

1.6.2Metode Pengembangan Sistem ......................................... 5

1.6.3Metode Perancangan Sistem .............................................. 5

1.6.4Kerangka Pemikiran ........................................................... 8

BAB II : TINJAUAN PUSTAKA ..................................................................9

2.1 Penelitian yang Terkait ...............................................................9

2.1.1 Tabel Perbandingan ...........................................................11

2.2Landasan Teori .......................................................................... 13

2.2.1Definisi Sistem Informasi ............................................... 13

2.2.2Definisi Informasi ............................................................ 13

2.2.3Definisi Kualitas Informasi .............................................. 14

2.2.4Definisi Pengelolaan ......................................................... 14

2.2.5Definisi Surat .................................................................... 14

2.2.6 Bagan Alir Dokumen ....................................................... 14

2.2.7Unified Modelling Language (UML) ................................ 16

2.3.7Entity Relation Diagram (ERD) ....................................... 20

BAB III :METODOLOGI ...........................................................................23

3.1 Gambaran Umum KONI Kudus.................................................23

3.2 3Visi dan Misi .......................................................................... 23

3.2.1Visi KONI Kudus ............................................................. 23

3.2.2Misi KONI Kudus ............................................................. 23

3.3 Struktur Organisasi KONI Kudus ..............................................24

3.4 Job Description .........................................................................24

3.5 Denah Lokasi Kantor KONI Kudus ...........................................29

3.6 Gambaran Proses Pendataan Surat di Kantor KONI Kudus ......30

3.6.1Prosedur Pendataan Surat Masuk .......................................30

3.6.2Prosedur Pendataan Surat Keluar .......................................31

3.7.FOD Pengelolaan Agenda Surat pada Kantor KUDUS ............32

3.8.Analisa Sistem Baru ..................................................................34

3.8.1. Analisa Kebutuhan Data dan Informasi ..........................34

3.8.2. Analisa Kebutuhan Perangkat Keras ...............................35

3.8.3. Analisa Kebutuhan Perangkat Lunak ..............................35

3.8.4. Perancangan Sistem Baru ................................................35

3.8.5. Rancangan Basis Data ......................................................87

3.8.6. Desain Input dan Output ..................................................94

BAB IV : IMPLEMENTASI DAN PEMBAHASAN .................................99

4.1.Implementasi ............................................................................ 99

4.2Batasan Implementasi ............................................................... 99

4.3 Implementasi Layar Antarmuka ............................................... 99

4.4Tampilan Program ....................................................................100

BAB V. PENUTUP .....................................................................................107

5.1 Kesimpulan ............................................................................ 107

5.2 Saran ........................................................................................163

DAFTAR PUSTAKA

DAFTAR LAMPIRAN

BIODATA PENULIS

DAFTAR GAMBAR

Gambar1.1 : Metode Pengembangan Waterfall .............................................. 4

Gambar1.2 : Kerangka Pemikiran .................................................................. 8

Gambar 3.1 : Struktur Organisasi Objek Penelitian ......................................... 24

Gambar 3.2 : Denah Objek Penelitian .............................................................. 29

Gambar 3.3 : FOD Prosedur Surat Masuk ........................................................ 32

Gambar 3.4 : FOD Prosedur Surat Keluar ........................................................ 33

Gambar 3.5 : Diagram Bisnis Use Case ........................................................... 39

Gambar 3.6 : Diagram Sistem Use Case ........................................................... 40

Gambar 3.7 : Class User .................................................................................. 48

Gambar 3.8 : Class Surat Masuk ....................................................................... 49

Gambar 3.9 : Class Surat Keluar ...................................................................... 49

Gambar 3.10 : Class Disposisi Surat .................................................................. 50

Gambar 3.11 : Class Jenis Surat ......................................................................... 50

Gambar 3.12 : Class Pimpinan ........................................................................... 50

Gambar 3.13 : Class Pengirim ........................................................................... 51

Gambar 3.14 : Class Penerima Surat .................................................................. 51

Gambar 3.15 : Class Pengajuan Rekomendasi ................................................... 51

Gambar 3.16 : Class Sertifikat ............................................................................ 52

Gambar 3.17 : Class Agendaris .......................................................................... 52

Gambar 3.19 : Class Atlet ................................................................................... 52

Gambar 3.20 : Class SMS ................................................................................... 53

Gambar 3.21 : Class Pegawai ............................................................................. 53

Gambar 3.22 : Class Jabatan ............................................................................... 53

Gambar 3.23 : Class Diagram ............................................................................ 54

Gambar 3.24: Sequence Diagram Pengajuan Rekomendasi .............................. 55

Gambar 3.25: Sequence Diagram Sertifikat ....................................................... 56

Gambar 3.26 : Sequence Diagram Surat Masuk ................................................. 57

Gambar 3.27 : Sequence Diagram Surat Keluar ................................................. 58

Gambar 3.28 : Sequence Diagram Disposisi Surat Masuk ................................. 59

Gambar 3.29: Sequence Diagram Jenis Surat .................................................... 60

Gambar 3.30 : Sequence Diagram Pengirim Surat.............................................. 61

Gambar 3.31: Sequence Diagram Penerima Surat ............................................. 62

Gambar 3.33: Sequence Diagram Pegawai ........................................................ 63

Gambar 3.34 : Sequence Diagram Jabatan .......................................................... 64

Gambar 3.35: Activity Diagram Pengajuan Surat Rekomendasi ........................ 65

Gambar 3.36: Activity Diagram Surat Masuk .................................................... 66

Gambar 3.37: Activity Diagram Surat Keluar .................................................... 67

Gambar 3.38: Activity Diagram Disposisi Surat Masuk .................................... 68

Gambar 3.39: Activity Diagram Jenis Surat ....................................................... 69

Gambar 3.40: Activity Diagram Penerima Surat ................................................ 70

Gambar 3.41: Activity Diagram Pengirim Surat ................................................ 71

Gambar 3.42: Activity Diagram Sertifikat .......................................................... 72

Gambar 3.44: Activity Diagram Pegawai ........................................................... 73

Gambar 3.45: Activity Diagram Jabatan............................................................. 74

Gambar 3.46: Activity Diagram Laporan ........................................................... 75

Gambar 3.47: Statechart Diagram User Login ................................................. 76

Gambar 3.48: Statechart Diagram User Logout ............................................... 77

Gambar 3.49: Statechart Diagram Surat Masuk Simpan .................................. 78

Gambar 3.50: Statechart Diagram Surat Masuk Cari ....................................... 78

Gambar 3.51: Statechart Diagram Surat Masuk Ubah ..................................... 78

Gambar 3.52: Statechart Diagram Surat Masuk Hapus .................................... 78

Gambar 3.53: Statechart Diagram Surat Keluar Simpan .................................. 79

Gambar 3.54: Statechart Diagram Surat Keluar Cari ....................................... 79

Gambar 3.55: Statechart Diagram Surat Keluar Ubah ..................................... 79

Gambar 3.56: Statechart Diagram Surat Keluar Hapus .................................... 79

Gambar 3.57: Statechart Diagram Jenis Surat Simpan ..................................... 80

Gambar 3.58: Statechart Diagram Jenis Surat Cari .......................................... 80

Gambar 3.59: Statechart Diagram Jenis Surat Ubah ........................................ 80

Gambar 3.60: Statechart Diagram Jenis Surat Hapus ....................................... 80

Gambar 3.61: Statechart Diagram Pengirim Simpan ....................................... 81

Gambar 3.62: Statechart Diagram Pengirim Cari ............................................. 81

Gambar 3.63: Statechart Diagram Pengirim Ubah ........................................... 81

Gambar 3.64: Statechart Diagram Pengirim Hapus ......................................... 81

Gambar 3.65: Statechart Diagram Penerima Simpan ....................................... 82

Gambar 3.66: Statechart Diagram Penerima Surat Cari ................................... 82

Gambar 3.67: Statechart Diagram Penerima Surat Ubah ................................. 82

Gambar 3.68: Statechart Diagram Penerima Surat Hapus................................ 82

Gambar 3.69: Statechart Diagram Sertifikat Simpan ...................................... 83

Gambar 3.70: Statechart Diagram Sertifikat Surat Cari .................................. 83

Gambar 3.71: Statechart Diagram Sertifikat Surat Ubah ................................ 83

Gambar 3.72: Statechart Diagram Sertifikat Surat Hapus ............................... 83

Gambar 3.73: Statechart Diagram Pengajuan Surat Rekomendasi .................. 84

Gambar 3.74: Statechart Diagram Pegawai Simpan........................................ 84

Gambar 3.75: Statechart Diagram Pegawai Cari ............................................. 84

Gambar 3.76: Statechart Diagram Pegawai Ubah ............................................ 85

Gambar 3.77: Statechart Diagram Pegawai Hapus........................................... 85

Gambar 3.78: Statechart Diagram Jabatan Simpan ......................................... 85

Gambar 3.79: Statechart Diagram Jabatan Cari .............................................. 85

Gambar 3.80: Statechart Diagram Jabatan Ubah .............................................. 86

Gambar 3.81: Statechart Diagram Jabatan Hapus ............................................ 86

Gambar 3.82: Statechart Diagram Laporan Surat............................................. 86

Gambar 3.83: Entitas yang terlibat..................................................................... 87

Gambar 3.84: Primary Key ................................................................................ 87

Gambar 3.84: Entity Relationship Diagram....................................................... 87

Gambar 3.85: Relasi Tabel ................................................................................. 93

Gambar 3.86: Desain Form Login ..................................................................... 94

Gambar 3.87: Desain Form Halaman Utama .................................................... 94

Gambar 3.88: Desain Form Surat Masuk ........................................................... 95

Gambar 3.89: Desain Form Surat Keluar ........................................................... 95

Gambar 3.90: Desain Form Pegawai ................................................................ 96

Gambar 3.91: Desain Form Jabatan ................................................................... 96

Gambar 3.92: Desain Form Disposisi Surat Masuk ........................................... 97

Gambar 3.93: Desain Form Pengajuan Rekomendasi........................................ 97

Gambar 3.94: Desain Form Laporan Surat Masuk ............................................ 94

Gambar 3.95: Desain Form Laporan Surat Keluar ............................................ 95

Gambar 4.1: Tampilan Halaman Utama ........................................................100

Gambar 4.2: Tampilan Halaman Login .........................................................100

Gambar 4.3: Tampilan Halaman Login Agenda ............................................101

Gambar 4.4: Tampilan Halaman Form Surat Masuk .....................................101

Gambar 4.5: Tampilan Halaman FormSurat Keluar ......................................102

Gambar 4.6: Tampilan Halaman Form Pengajuan Surat Rekomendasi .......102

Gambar 4.7: Tampilan Halaman Form Data Sertifikat ..................................103

Gambar 4.8: Tampilan Halaman Form Data Pegawai ...................................103

Gambar 4.9: Tampilan Halaman User Pimpinan ...........................................104

Gambar 4.10: Tampilan Halaman Form Disposisi ..........................................104

Gambar 4.11: Tampilan Halaman Acc Surat Keluar ......................................105

Gambar 4.12: Tampilan Halaman Laporan Surat Masuk ................................105

Gambar 4.13: Tampilan Halaman Laporan Surat Keluar ................................106

Gambar 4.14: Tampilan Cetak Surat Rekomendasi .........................................107

Gambar 4.15: Tampilan Sms Notifikasi ..........................................................107

Gambar 4.16: Tampilan Cek Melalui Sms .....................................................107

DAFTAR TABEL

Tabel2.1 : Perbandingan Penelitian Terkait .............................................................. 11

Tabel2.2 : Simbol Bagan Alir Diagram ..................................................................... 15

Tabel2.3 : Simbol, nama dan fungsi Use Case .......................................................... 17

Tabel2.4 : Simbol, nama dan fungsi Class Diagram ................................................ 18

Tabel2.5 : Simbol, nama dan fungsi Sequence Diagram ........................................... 19

Tabel2.6 : Simbol, nama dan fungsi Activity Diagram ............................................. 19

Tabel2.7 : Simbol, nama dan fungsi Statechart Diagram ......................................... 20

Tabel2.8 : Simbol, nama dan fungsi ERD ................................................................. 21

Tabel3.1 : Proses pada Bisnis Use Case .................................................................... 36

Tabel3.2 : Proses pada Sistem Use Case ................................................................... 38

Tabel3.3 : Skenario Kelola Pengajuan Surat Rekomendasi ...................................... 41

Tabel3.4 : Skenario Kelola Surat Rekomendasi ........................................................ 41

Tabel3.5 : SkenarioKelola Data Sertifikat ................................................................ 42

Tabel3.5 : Skenario Cek Melalui sms ....................................................................... 42

Tabel3.6 : Skenario Kelola Sms ................................................................................. 43

Tabel3.7 : Skenario Terima Sms ................................................................................ 43

Tabel3.8 : Skenario Kelola Surat Keluar ................................................................... 44

Tabel3.9 : Skenario Acc Surat Keluar ....................................................................... 44

Tabel3.10 : Skenario Kelola Surat Masuk ................................................................... 45

Tabel3.11 : Skenario Disposisi Surat .......................................................................... 45

Tabel3.12 : Skenario Kelola Pengirim Surat ............................................................... 46

Tabel3.13 : Skenario Kelola Penerima Surat ............................................................... 46

Tabel3.14 : Skenario Kelola Data Pegawai.................................................................. 47

Tabel3.15 : Skenario Kelola Data Jabatan ................................................................... 47

Tabel3.16 : Skenario Kelola Periksa Laporan ............................................................. 48

Tabel3.17 : Struktur Tabel User ................................................................................... 89

Tabel3.18 : Struktur Tabel Surat Masuk ...................................................................... 90

Tabel3.19 : Struktur Tabel Surat Keluar .................................................................... ..90

Tabel3.20 : Struktur Tabel Disposisi ......................................................................... ..91

Tabel3.21 : Struktur Tabel Penerima ......................................................................... ..91

Tabel3.22 : Struktur Tabel Pengirim .......................................................................... ..91

Tabel3.23 : Struktur Tabel Pegawai ........................................................................... ..92

Tabel3.24 : Struktur Tabel Pengirim .......................................................................... ..92

Tabel3.25 : Struktur Tabel Jenis Surat ....................................................................... ..92

Tabel3.26 : Struktur Tabel Sertifikat ......................................................................... ..93

Tabel3.27 : Struktur Tabel Pengajuan Rekomendasi ................................................. ..93

Tabel3.28 : Struktur Tabel Data Atlet ........................................................................ ..93

DAFTAR LAMPIRAN

Lampiran 1 Fotocopy Surat Balasan

Lampiran 2 Fotocopy Buku Bimbingan