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SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Table of Contents 1. Executive Summary ............................................................................................... 2
2. Registration Method .............................................................................................. 3
3. XO SIP Service Packages Suppported ................................................................. 3
4. Software and Hardware Equipment Requirements for Testing ......................... 3
5. Test Configurations ............................................................................................... 4
6. OpenText Fax server (RIGHTFAX) with Dialogic SR140 SIP Trunking Test Results ............................................................................................................ 5
7. RightFax server configuration: ............................................................................. 7
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
1. Executive Summary
This report provides the test results found to date for the OpenText Fax server (RightFax) SIP Trunking evaluation. The following is a summary addressed the issues found while performing the test.
OpenText Fax server (RightFax) supports fax modes ‘T.38 only’, ‘G.711 Pass through
only’ and ‘T.38 with Fallback to G.711 pass through’. Testing was done with all three modes.
With ‘T.38 only’ mode few changes related to FAX is MUST on XO packet service profile to make sure Fax always woks as T.38. Please contact XO support to request these changes.
With ‘G.711 only’ mode no changes required related to FAX on XO packet service profile.
With ‘T.38 with Fallback to G.711 pass through’ outbound Fax always uses ‘G.711 Pass through’ instead of T.38.
XO only supports ‘T.38 version’ as ‘0’. Maximum fax speed supported by XO is up to
14400 bps.
Noticed that fax mode change (from ‘T.38 only’ to ‘G.711 Pass through only’ or vice versa) on OpenText requires server services restart. Without it server sends out ‘486 Busy’ for incoming fax call after fax mode changes.
DSCP values for SIP signaling and RTP packets couldn’t be set from OpenText Fax server
(RightFax). There are options to set these values but it didn’t work. Reported issue to OpenText. They have open ticket with Dialogic.
No resolution found at time of writing this report.
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
2. Registration Method
Static registration is utilized between the Dialogic RightFax server and the XO Session Border Controller.
3. XO SIP Service Packages Supported
Pkg Codec DTMF Fax
1 G.711 RFC 2833 (in-band DTMF NOT supported)
T.38 (G.711 pass through fallback)
2 G.729a/G.711 RFC 2833 (in-band DTMF NOT supported)
T.38 (G.711 pass through fallback)
3 G.711 in-band DTMF NOT supported G.711 pass through fallback
4. Software and Hardware Equipment Requirements for Testing
1. OpenText Fax server (RightFax)
Version: 10.6.0.3093
Dialogic SR140: Brooktrout SDK version – 6.6.0 build 2
OpenText fax server software was installed on Windows server 2008 R2 Standard (64 bit)
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
5. Test Configurations
The following diagram is the configuration used during lab testing.
SIP TRUNK TEST OPENTEXT FAX SERVER
(RIGHTFAX) LAB SETUP
172.27.0.181
XO VOIP Network
Cisco 2400
SER 1/0:0200.1.251.2 192.192.192.2
FE 0/0205.158.163.89255.255.255.248
T1
Switch
205.158.163.138
Note: Above lab setup only shows main lab network elements. If NAT is requires XO CPE can setup to do NAT.
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
6. OpenText Fax server (RIGHTFAX) with Dialogic SR140 SIP Trunking Test Results
Right Fax server configured with Fax as ‘T.38 only’
The test cases were successfully tested with multipage (3 pages) fax.
1
Fax Tests One page faxes were used for these tests and the fax copies received were legible.
Package 1 Package 2
1.1 Inbound fax - G711 Verify a fax call is established
from PSTN to extension. NA NA
1.2 Outbound fax - G711 Verify a fax call is established
from extension to PSTN
NA NA
1.3 Inbound fax T.38 (G3 – G3)
Fax server speed = G3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
1.4 Outbound fax -T.38 (G3 – G3)
Fax server speed = G3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
1.5 Inbound fax T.38 (G3 - SG3) Fax server speed = G3 and
PSTN side fax = SG3. Pass (14400 bps)
Pass (14400 bps)
1.6 Outbound fax -T.38 (G3 - SG3)
Fax server speed = G3 and PSTN side fax = SG3.
Pass (14400 bps)
Pass (14400 bps)
1.7 Inbound fax T.38 (SG3 - G3)
Fax server speed = SG3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
1.8 Outbound fax -T.38 (SG3 - G3)
Fax server speed= SG3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
1.9 Inbound fax T.38 (SG3 - SG3)
Fax server speed = SG3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
2.0 Outbound fax -T.38 (SG3 - SG3)
Fax server speed= SG3 and PSTN side fax = G3.
Pass (14400 bps)
Pass (14400 bps)
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Right Fax server configured with Fax as ‘G.711 pass though only’
The test cases were successfully tested with multipage (3 pages) fax.
2 Fax Tests One page faxes were used for these
tests and the fax copies received were legible.
Package 1 Package 2
2.1 Inbound fax - G711 Verify a fax call is established from PSTN
to extension. Pass
Pass
2.2 Outbound fax - G711 Verify a fax call is established from
extension to PSTN Pass
Pass
Right Fax server configured with Fax as ‘T.38 with fallback to G.711 pass-through’
The test cases were successfully tested with multipage (3 pages) fax.
3 Fax Tests One page faxes were used for these
tests and the fax copies received were legible.
Package 1 Package 2
3.1 Inbound Fax Verify a fax call is established from PSTN
to extension. Pass (T.38)
Pass (T.38)
3.2
Outboud Fax Verify a fax call is established from extension to PSTN
Pass (G.711 Pass
through)
Pass (G.711 Pass
through)
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
7. RightFax server configuration:
RightFax configuration:
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Brooktrout configuration:
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Brooktrout configuration (continue):
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Brooktrout configuration (continue):
Primary Gateway: XO NBS IP From value: <sip:[email protected] >
Where XXXXXXXXXX is one of XO DID and Y.Y.Y.Y is XO NBS IP.
Contact IP: Fax server IP
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
Brooktrout configuration (continue):
Brooktrout configuration (continue):
SIP Trunking Test Results for RightFax
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© Copyright 8/8/2014. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are trademarks of XO Communications, LLC. All other trademarks are property of their respective owners.
RightFax FaxUtil:
This tool is being used to send out Fax and check status of inbound and outbound fax.