SINGAPORE FACILITATION CONFERENCE 28-29 July 2016 @ …fns.sg/wp-content/uploads/2016/04/SFC-2016-Conference-Programm… · by Mr Terence Quek, CEO of Emergenetics International –

SINGAPORE FACILITATION CONFERENCE

28-29 July 2016

@ Sentosa

© Facilitators Network Singapore 2016 (version: 15 April 2016) Page 1

Conference Day 1 (28 July 2016, Thursday)

Time Programme

8:30am – 9:00am Arrival & Registration

(Coach departs HarbourFront for Sentosa at 8.15am & 8.30am)

9.00am – 9.45am Day 1 Conference Opening: Sociometry & Future Map

by Mr Prabu Naidu & Ms Janice Lua, Co-founders, Facilitators Network

Singapore, co-authors of SPOT on Facilitation, Certified Master Facilitators

9.45am-10:15am Tea-Break & Networking

10.15am – 12:15pm Large Group Plenary 1 with Graphic Recording by Ms Huang Kailin

How do we future fit our organisations? by Mr David Jordan, author of ‘The

CEO Innovation Blueprint’ and private advisor to CEOs

12:15am – 1:15pm Lunch & Networking

1.15pm-1.45pm Energiser Session – Stay Future Fit, Connected and Inspired

by Chris James, Sounds Wonderful Pty Ltd

Rejuvenate, enliven, unify and harmonise in this short vital energiser

session presented by voice expert Chris James. This unique interactive

experience encourages clear and empowered self expression, enhances

vitality and reduces stress.

1:45pm – 3:15pm Concurrent Sessions A (Select ONE only)

A1: Change the Conversations, Change the Culture by Mr Tan Swee Heng,

Managing Director of The Centre for Integral Leadership – Global (CILG)

A2: Navigating Change for a Future-Fit Organisation by Mr Evan Ngow,

Managing Director / Principal Consultant of Evan's Backyard

A3: The 3Cs of Life: Choices, Chances and Changes by Mr Albert King,

Director of Strategic Thinking at Wand Inspiration

3:15pm – 3:45pm Tea-Break & Networking

3:45pm – 5:15pm Concurrent Sessions B (Select ONE only)

B1: Visioning Co-Creation

by Mr Titus Yong, Ms Chloe Young and Mr Aeron Young

Titus is the Director of Ingenio Pte Ltd, Adjunct Faculty of Singapore

Management University & Editor of Harvard Club of Singapore

B2: Building a Team Culture that Achieves Breakthrough Results

by Mr C.J. Ng, Executive Director, Directions Consulting

B3: The Power of Collaborative Communication by Ms Audrey Goh, IAF

Certified Professional Facilitator & Freelance Trainer, Editor Dreamcatcher

B4: Creating an Innovative Climate by Mr Chris James, Founder, School of

Sacred Sound and Owner, Sounds Wonderful Pty Ltd

5:15pm End of Day 1

(Coach departs Sentosa for HarbourFront at 5.30pm & 5.45pm)


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Conference Day 2 (29 July 2016, Friday)

Time Programme

9:00am – 10:30am Day 2 Concurrent Sessions C (Select ONE only)

C1: Design Thinking for Innovation and Excellence by Ms Jeannie Chew,

Managing Director at Edvantedge Private Limited and Managing Director

HMS Eco Private Limited

C2: La-Salle Product & Service Innovation Matrix by Mr Jeffrey Pan,

Balanced Scorecard Professional™, IAF certified professional facilitator™ &

STORM (Strategic Tech & Opn Road Mapping)

C3: Innovation, Creativity & Entrepreneurship Camp by Mr Lawrence Chan,

Experienced Corporate Facilitator specialising in Innovation and Leadership

Training

C4: ‘Free & Easy’ Track comprising 2-in-1 workshops

• C4-1: Transforming Personality to Competency

by Mr Pyi Sone Nyein, Managing Director of the Myanmar Development

Professionals Company Limited

• C4-2: Enabling Collaboration for Future-Fit Teams

by Mr Terence Quek, CEO of Emergenetics International – Asia Pacific

and a Master Trainer for Emergenetics;

Mr Colin Yeow, Deputy CEO of Emergenetics International–Asia pacific

10:30am – 11:00am Tea-Break & Networking

11:00am – 12:30pm Concurrent Sessions D (Select ONE only)

D1: Building an organisation that survives in uncertainties and surprises

by Mr Lee Huang Han, Sean, Director of Heritage Conservation Centre (HCC)

of the National Heritage Board (NHB)

D2: Accelerating Change for Future Success

by Ms Deborah Wang, Certified Competent Facilitator, freelance coach,

facilitator and trainer

and Mr Steven Five, Certified Master Facilitator, Certified Competent

Facilitator and Assessor, freelance facilitator and trainer

D3: Creating Game Changers by Mr David Jordan, Author of ‘The CEO

Innovation Blueprint’ and private advisor to CEOs

12:30pm – 1:30pm Lunch & Networking

1.30pm-2.00pm Circling the Circle - Enjoy high energy prop-less activity while learning

Collaborative Communication and Innovation, by Mr Joey Ng, CEO, Camp

Challenge & COO, Focus Adventure


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Conference Day 2 (29 July 2016, Friday)

Time Programme

2:00pm – 3:30pm Large Group Plenary 2

Designing and Facilitating with the Whole System in the Room

by Dr Douglas O’Loughlin, Senior Principal Consultant, Civil Service College

and Author of “Facilitating Transformation: 12 Strategies for Creating

Breakthroughs with Groups.”

3.30pm – 4:00pm Tea-Break & Networking

4.00pm – 5:30pm Large Group Plenary 2 - continued

5:30pm-6.00pm Conference Closing

by Mr Prabu Naidu & Ms Janice Lua, Co-founders, Facilitators Network

Singapore, co-authors of SPOT on Facilitation, Certified Master Facilitators

6.00pm End of Conference

(Coach departs from Sentosa for HarbourFront at 6.15pm & 6.30pm)

Day 1 Plenary Graphic Recording by Ms Huang Kailin

Day 1 Post Lunch Energiser Session

Stay Future Fit, Connected and Inspired

by Chris James, Sounds Wonderful Pty Ltd

Day 2 Post Lunch Energiser Session

Circling the Circle – by Mr Joey Ng, CEO,

Camp Challenge & COO, Focus Adventure


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CONFERENCE VENUE

FOCUS Adventure-Sentosa Learning Facility at 112 Tanjong Beach Walk Singapore 098945

http://www.focusadventure.com/contact-us/

CONFERENCE FEE

Category Validity Fee SGD

Special Rate – for Groups of 5 & above from the SAME

organisation

1 April 2016 to

31 May 2016

SGD 590.00

Special Rate for VWOs & Charities at 1 –for- 1

Limited to ONE registration per organisation for TWO persons

from the SAME organisation to attend; Limited to the first 10

registrations with payment received by 31 May 2016

1 April 2016 to

31 May 2016

SGD 890.00

Super Early Bird

1 to 30 April

2016

SGD 690.00

Early Bird Rate 1 to 31 May

2016

SGD 790.00

Standard Rate for June 2016 1 to 30 June

2016

SGD 890.00

Standard Rate for July 2016

1 to 27 July

2016

SGD 990.00

REGISTER NOW to secure the best rates through our website at www.fns.sg

or email us at [email protected]


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CONFERENCE WORKSHOPS SYNOPSIS

Large Group Plenary 1

How do we future fit our organisations? by Mr David Jordan

Workshop Objectives

In this plenary session, we will explore these questions:

• How do we identify what the future is that we need to fit?

• How do we adapt what we do now to start that journey?

Workshop Outline

• Exploring innovations that have changed our past

• Exploring innovations that will shape our future

• Identifying barriers to change

• Recognising misleading Big Data

• How do we understand stakeholders’ wants and needs?

• Case discussions on technological disruptions and its impact on business models

Workshop Synopsis

During this plenary session, we will explore what the future is that we need to fit and how

we adapt what we do now to start that journey. We will discover what impede changes and

what future changes can we anticipate. We will discuss what different stakeholder groups in

different sectors want and will want in the future. We will review how disruptive

technologies are impacting business models, the public and social sectors. We will conclude

the session by brainstorming on how we can leverage these disruptive technologies for

organisations to be future-ready.

Mr David Jordan

Author of the

groundbreaking book ‘The

CEO Innovation Blueprint’

David Jordan is a sought-after private advisor to CEOs

specializing in creating results through innovation. He has

worked for the world’s second largest transportation global

company on leveraging inventive strategies for corporate

acquisitions. He has worked with multinationals, government

agencies, SMEs and not-for-profits. His government

experience includes modernising court administration and

building a Geographical Information System to consolidate

data across several million properties. He has transformed a

subsidiary of a $16 billion multinational corporation that

served as a replica model rolled out across various countries.

Doubling revenues year-on-year for his own software

company speaks volume of David’s innovative growth

strategies. He currently chairs a not-for-profit co-operative

representing over 16,000 clients.


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A1: Change the Conversations, Change the Culture by Mr Tan Swee Heng

Workshop Objectives

• The importance of conversations

• The type of conversations to co-create future-fit organisations

• How to initiate and embed leader-led conversations in the organisation

Workshop Outline

• Introduction

• Experiential activity on conversations

• Conversations and its importance

• Who are the people in future-fit organisations?

• What conversations are they looking for?

• Leader-led coaching style conversations (with practice)

• How to initiate and embed leader-led conversations in your organisation

Workshop Synopsis

Most leaders acknowledge the importance of organisational culture and its direct impact on

performance and success. A future-fit organisation requires a future-fit culture to support it.

How do leaders go about changing their organisational culture to be future-fit? One good

place to start is to listen to the conversations that are going on at the workplace. The types

of conversation taking place speak volumes of its culture. Culture begins to be transformed

and become future-fit when the conversations by the leaders are more engaging,

encouraging and empowering. With the coming of age of the Gen Z and their joining the

Gen Ys at the workplace in the coming years, the business case to transform the

organisational culture is becoming more urgent. Business cannot be as usual if the

organisation wants to attract and keep the young talents. In this interactive session, Mr. Tan

Swee Heng will share with you how you can use leader-led coaching style conversations to

transform your team and organisational culture, making it fit for the exciting and dynamic

future ahead.

Tan Swee Heng is the Managing Director of The Centre for

Integral Leadership – Global (CILG). CILG is an international

leadership development organisation that provides a capacity

to embed and sustain real, deep and lasting organisational

change, resulting in future-wise, robust organisations.

Headquartered in Singapore, CILG is a partnership of two

leading-edge organisations: Stephenson Mansell Group, a

premier Australasian leadership development company and


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Mr Tan Swee Heng the Centre for Coaching, situated at the University of Cape

Town’s Graduate School of Business, a world leader in teaching business / executive

coaching and developing organisation-wide leadership agility and resilience. Swee Heng is

a well-established executive coach and trainer, specialising in leadership and mindset

development works. He has worked with MAS, EY, Singtel and Reed Exhibitions. Swee Heng

has 31 years of senior leadership and management experience with 18 years in the public

sector and 13 years in a senior HR role in Deloitte Singapore and Reed Business where he

was also a member of the regional management board member. Swee Heng is a

management graduate from Murdoch University, has an MBA In International Management

from the Royal Melbourne Institute of Technology (RMIT) and a Diploma In Organisational

Psychology from the Singapore HR Institute. He is certified in Solution-Focused Coaching

(University of Toronto), Marshall Goldsmith’s Stakeholder Centered Coaching, Action

Reflection Learning, Enneagram, Social Styles and Leadership Impact / Life Style Inventory

(LSI) systems.

A2: Navigating Change for a Future-Fit Organisations by Mr Evan Ngow

Workshop Objectives

• Understand how to create an engaging collaborative environment for learning and

change to take place in the organisation

• Understanding the dynamics different personalities and temperaments in a team

enhancement environment and how to use it to the facilitator's advantage when

crafting change programmes for organisations.

• Understand and utilise the facilitative process in a change programme that will enable

their participants to navigate change effectively.

• Enhance and utilise innovative facilitation methods and skills in creating an engaging

training session that leaves a lasting memory.

Workshop Outline

• "Where's my cheese and what's your beef?" Understanding the process of change and

the relevance of facilitation in engaging a productive learning environment

• Navigating Change: The science explained

• X-Files: The Truth Is Inside - Internalising the Art of Engagement - Effective ways to

create Energy and Participation - Creating the ultimate First Impression

• Making Pedagogy Come Alive! Crafting the adaptive learning environment - Capturing

teachable moments in the change process - Adapting Open Space Technology for

Change Facilitation


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Workshop Synopsis

Employee engagement goes beyond employee satisfaction. It’s becoming a challenge for

organisations to create employee engagement, motivation or satisfaction without their

employees making decisions and choices about how involved they want to be at work.

Engagement occurs only when business goals and individual goals are aligned. In short, one

can't be engaged until one is in an environment that engages. Hence, in order for

organisational change to happen, individual change needs to happen first. And the glue that

holds all of these together, is how leaders communicate openly about these goals and how

the change is navigated. The more employees understand explicitly and have the

information that they need to understand exactly how what they do on a day-to-day

operational basis affects the company’s business goals, the more it will create a higher level

of buy-in and thus drive them towards ownership of the change process. As Facilitators who

are engaged to prepare Future-Fit organisations, it is our duty to craft and create a learning

process and environment that will successfully engage the hearts and minds of our

participants in wanting to change. As Change Facilitators, we have to consider many factors,

from personalities of the participants, the subject matter, their mindsets, to the physical

environment that ultimately affects their learning outcome. By embracing the ‘Art of

Engagement’, Change Facilitators will learn to understand and use the tools needed to

weave together an effective learning environment in order to harness the collective energy

and wisdom of the group to create longer lasting change.

Mr Evan Ngow

Prior to founding his own corporate training consultancy,

Evan has been a Senior Consultant and Trainer with D’Jungle

People, a training consultancy based in Kuala Lumpur,

Malaysia from 2004 to 2014, and has had over 15 years of

intensive experience in both the Education and Training

industry. Being engaged frequently as an engagement

specialist, he has also worked extensively with a wide range of

clients in various industries for GLCs, TTLCs, MNCs and SMEs

to deliver various sessions on team, leadership, personal

enhancement and organisation developmental change interventions. The highlights of

EVAN’s corporate training include designing and implementing talent management

modules, creating leadership development solutions for high potentials, engineering

coaching modules and, designing and implementing modules for High Performance Culture

for teams. EVAN’s energy, enthusiasm and the personable nature that he exudes are

instrumental in making his training sessions interesting and effective. He creates a highly

dynamic and energetic learning environment which stems from his ability to inject value and

excitement into individuals from all levels of management. EVAN has presented papers at


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the IAF Asia Conference at Bangalore in 2011 and at the FNS Conference in 2012. EVAN

obtained his Master of Arts in Applied Linguistics from Curtin University of Technology,

Australia in 2005. He is a certified trainer with the Malaysian HR Development Corporation

Fund (HRDF), with professional qualifications such as being an accredited Caliper Profile

Consultant, Certified for CCL 360° Assessment Suites, Drum Circle Facilitator, Team

Management Profile and Team Performance Profile Accredited Facilitator.

A3: The 3Cs of Life: Choices, Chances and Changes by Mr Albert King

Workshop Objectives

• Understand the Comfort Zone & Iceberg models applying to Self, Identity & Culture.

• Learn the “Trust Equation” from The Trusted Advisor to enhance relationships with Self,

People & Organisations.

• Use the above tools to support application of facilitation practices in trainings.

Workshop Outline

• Welcome & Introductions

• Context Setting & Wish List

• 3D Smart Goal Setting

• Trust Equation Activity

• Open Time

• Closing Circle

Workshop Synopsis

Synopsis of workshop “I must make a Choice to take a Chance or my life will never Change.”

This interactive and energetic workshop will have you engaging your full range of senses,

from sight, smell, taste, sound, touch, thoughts and physical movement. John Maxwell once

said that “trust is the foundation of leadership”. How trustworthy are you in the eyes of

your participants, clients, your partners and your family? Join in this session to assess your

level of trustworthiness and learn how you can build and enhance the trust others have in

you. You will discover the power your story to make an impactful impression and connect

authentically with people. And you will take away a practical structure to craft your own

compelling story.


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Mr Albert King

Albert King is the Director of Strategic Thinking at Wand

Inspiration. With over 25 years of finance and business

experience having lived and worked in New Zealand,

Australia, United Kingdom and South East Asia. He has

delivered over 1,000 programs in Singapore, Malaysia,

Indonesia, Thailand, Taiwan, China, India, Australia, New

Zealand, Turkey, Poland and Nepal. Albert’s milestones

include establishment of the Lions Club of Singapore

CyberCare, a non-profit organisation dedicated towards

assisting and training under-privileged children to use technology in their daily lives and

helps build their confidence and communication skills.

He spearheaded the CyberCare Leadership Service Learning Mt Everest Expedition

sponsoring under-privileged youth from Singapore, Malaysia and Nepal to trek the foothills

of Mt Everest. April 2009 he raised funds for Make-A-Wish Foundation Singapore by

trekking to Mt Everest Base Camp and also met up at Base Camp to support the NATAS

Singapore Women’s Everest Team.

Albert is the author of the upcoming book RAISE the Bar: Life Living Leadership Tool Kit, a

compelling handbook for creating extraordinary results by ordinary people wanting more

from life in being the best they can be and contributing to people.

Sample Client Results:

• Coached bank’s Senior Vice-President to become effective and competent with her peers

and Directors, to build stronger relations achieving her goal of promotion to Director.

• Facilitated annual groups of 50 international young professionals, for 4 years with yearly

increase in demand for limited intake for a Fortune 500 firm.

Areas of Expertise: Leadership Coaching, Team Learning, Mindset Resilience, Action Learning

Facilitation, Work-life integration, Inter-personal relations

Professional Experience: Founder, Inspire LYD, Co-Founder, MAD Learning, Group Financial

Controller, AsiaWorks Training, Auditor, KPMG, Chartered Accountant, Institute of CAs

New Zealand

Education: B.C.A. Accountancy Degree, Victoria University; Certified Myers Briggs Type

Indicator® Facilitator; Certified in Neuro-Linguistic Programming; Certified The Pacific

Institute® PX2™ Facilitator; Certified Leave-No-Trace Trainer

Board Experience: Company Secretary Unlisted Public Company, Clean Food Marketing

Australia


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B1: Visioning Co-Creation by Mr Titus Yong, Ms Chloe Young and

Mr Aeron Young

Workshop Objectives

• Appreciate a visioning process through a new set of lens

• Witness an inter-generational team in action

• Understand the role of intellectual humility in the co-creation process

• Initiate more collaborative forms of communication and actions that build social capital

Workshop Outline

• Co-creating as a vital source of fulfilment and joy

• Visioning as a discovery tool

• Forming meaningful dreams that really matter

• Journeys of grit and resilience

• Communication that builds social capital

Workshop Synopsis

Co-creating is a great way to achieve innovation. Although process can sometimes be taxing

and frustrating, co-creating taps into questioning our core reason for being and can lead to

deep fulfilment. The process starts with a fresh way to approach one's vision and mission --

and ultimately have a dream that is both meaningful and that truly matters. The second

part of the journey involves the mindsets and skills to carry through the co-creating process

of achieving the collective dream. One of them involves a new way of communication that

builds worthwhile human ties.

Right: Mr Titus Yong

Middle: Ms Chloe Young

Left: Mr Aeron Young

Titus Yong is a facilitator-trainer, speaker and mentor-coach who specialises in fostering

skills for creativity and innovation. He is an expert contributor to the Encyclopedia of

Creativity, Invention, Innovation and Entrepreneurship (Springer, 2013) and has co-authored

the bestselling "88 Essential Secrets for Achieving Greater Success at Work" (Marshall


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Cavendish Business, 2012). He shares at conferences such as the 14th International

Conference on Thinking and American Creativity Association Conference. Titus is a

professional member and treasurer of the Asia Professional Speakers Singapore - he has

been training managers and directors of many Fortune 500 companies in ten countries

across Asia and Australasia.

Chloe Young is a recipient of the Tan Kah Kee Young Inventors' Merit Award 2015 (top two

junior teams). She believes in fostering grit and determination to develop a resilient

mindset that is necessary for innovation to happen. She is also keen on the arts and shares

the power of visioning in fostering co-creation.

Aeron Young is passionate about climbing and to raise awareness and money for

underserved children and youth. He carried the life dreams of children from various

countries to reach the summit and inner crater of Mt. Kilimanjaro (one of the Seven

Summits), and became one of the youngest persons in the world to achieve this. He is

grateful to be awarded the Yellow Ribbon Champion in 2011 and a third prize (among eighty

eight innovators) in Chaos Asia 2013 conference. He was a speaker at the National

Convention of Junior Chambers International (JCI) 2013 and Asian Festival of Children's

Content 2015. He aspires to spur people to think beyond their perceived limitations by

setting inspiring life dreams and to use one’s talents to uplift others.

B2: Building a Team Culture that Achieves Breakthrough Results by Mr C.J. Ng

Workshop Objectives

• Raise your self-awareness of who you are and your communication style.

• Learn practical techniques for speed reading other people’s communication styles.

Optimise team performance by leveraging on each other’s strengths

• Build rapport and influence your team members in positive ways

Workshop Outline

• Discussion: What is a High-Performing Team?

• Voices from the Past: What makes up who we are today?

• Human Continuum: What are some of the similarities and differences that we have?

Understanding ourselves and others

• Speed-dating: adapting your communication styles to influence team members

Workshop Synopsis

A team culture that can achieve breakthrough results in a VUCA (Volatile, Uncertain,

Complex and Ambiguous) world is one that not only excels at communicating with key

stakeholders but one that can also effectively respond to customer and marketplace

opportunities. Participants in this workshop will not only gain self-awareness of their own

team contributions but will also gain an understanding of what it takes to build a diverse


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and inclusive team culture which can thrive in a VUCA world. Understanding deeper values

can determine why a team is not acting as a single organism towards a shared goal.

Mr C.J. Ng

C.J. Ng is a world-class sales, leadership and experiential

learning consultant who have helped international companies

achieve quantum improvements in sales profits in China and

beyond. He is the 1st and ONLY Asian sales, leadership and

experiential learning expert to have been invited to speak at

the American Society for Training & Development (ASTD)

International Convention. He has helped leading Automotive

companies such as BMW, Dong Feng and Freudenberg to

improve their senior managers' leadership skills so as to excite

their people to exceptional performance Global companies such as Seagate, BMW and

Unilever etc. to improve their leadership, teamwork and communication capabilities.

International chemical conglomerates such as Evonik, Sabic, and Air Products to develop

leadership and sales competencies within their teams. Prior to being a consultant, C.J. was

Asia Marketing Manager for a Fortune 500 logistics company and Corporate Training

Director for Ringier AG, Switzerland's largest media group. His diverse experience in

different functional roles (sales and marketing, HR, senior management) and in different

corporate cultures allows him to provide otherwise hidden insights to his clients. Many

prominent companies have engaged C.J. for help, including IBM, PwC, Johnson & Johnson,

Wacker, Air Liquide, Carrier, Trane Climate Solutions, Philips Lighting, Carrier, Saint Gobain,

Duravit, Stanley Black & Decker, TNT, Texas Instruments, Dell, NEC, Epson, IBM, Infineon

Technologies, LG, China Telecom, L’Oreal, Zegna, Swarovski, Yum!, Sinotrans, Heraeus

Kulzer, Philips Medical, Invitrogen, American Express, Kantar Group, Ping An Insurance, Axa

Life, Bank International Ningbo, Malaysia Airlines, Four Points by Sheraton, etc. C.J is a

bilingual facilitator and consultant in English and Mandarin, and has conducted Mandarin

training, coaching and consulting projects for audiences in Singapore, Malaysia, Hong Kong

and the People’s Republic of China. He is a Founding Member of Professional Speakers'

Association of China, which is affiliated with the Global Speakers Federation (GSF). He has

a 2nd Upper Honours in Management from the University of London, and a Post Graduate

Diploma in Computing from De Montfort University. He is also the Master Trainer for

Leadership IQ in Asia and an accredited Belbin Team Role Facilitator.

B3: The Power of Collaborative Communication by Ms Audrey Goh

Workshop Objectives

• Acquire skills to improve the quality of their relationships.


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• Deepen their sense of personal empowerment and communicate more effectively.

Discover how the language you use can strengthen your relationships; build trust,

prevent conflicts and heal pain.

• Revolutionary, yet simple, Collaborative Communication offers practical skills with a

purposeful, profound and powerful consciousness and vocabulary to help you get what

you want peacefully and harmoniously.

Workshop Outline

• The Three Aspects of Collaborative Communication: 1) Self-empathy 2) Empathy

3) Honest self-expression

• The Four Components of Collaborative Communication: 1) Observation 2) Feelings

3) Needs 4) Request

• The Three Primary Modes of Application: 1) Self-empathy 2) Receiving empathically

3) Expressing honestly

Workshop Synopsis

Collaborative Communication is based on the idea that all human beings have the capacity

for collaboration and compassion and only resort to violence or behavior that harms others

when they don't recognize more effective strategies for meeting needs. The theory behind

this communication style supposes all human behavior stems from attempts to meet

universal human needs and that these needs are never in conflict. Rather, conflict arises

when strategies for meeting needs clash. Hence, Collaborative Communication proposes

that if people can identify their needs, the needs of others, and the feelings that surround

these needs, harmony can be achieved. Collaborative Communication holds that most

conflicts between individuals or groups arise from miscommunication about their human

needs, due to coercive or manipulative language that aims to induce fear, guilt, shame, etc.

These "violent" modes of communication, when used during a conflict, divert the attention

of the participants away from clarifying their needs, their feelings, their perceptions, and

their requests, thus perpetuating the conflict.

Ms Audrey Goh

Audrey Goh is an IAF Certified Professional Facilitator &

Freelance Trainer based in Kuala Lumpur, Malaysia. She trains

a vast portfolio of clients, ranging from MNCs, SMEs and also

NGOs and voluntary groups. She is also the Editor of

Dreamcatcher - a Malaysian bi-monthly travel and lifestyle

magazine. A culinary enthusiast and taste explorer, she also

enjoys dabbling in food writing and food photography.


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B4: Creating an Innovative Climate by Mr Chris James

Workshop Objectives

• Be empowered in authentic communication and expression skills

• Understand active listening awareness: purposeful listening is the mainstay of any team

strength

• Develop true authority and presence: mind, body and voice

• Be able to apply skills that support the transition from stress and anxiety to inspiration

and vitality

• Experience how great teamwork inspires optimum output and confidence to lead in the

corporate environment

• Feel inspired and confident in co-creative expression with colleagues and team activities.

• Learn skills to stay present under stress, to deliver high impact meaningful

communication with articulation and how to adapt, supporting yourself and the team

• Understand essential principles and benefits of self-care and how to apply them in the

workplace

• Experience co-creating a community of excellence through active listening and conscious

communication

Workshop Outline

• Workshop Theme Introduction

• Mind and Body Relaxation: Letting go of accumulated stress and initiating active

listening

• Vocal Awareness Training: The impact and effects of vocal tone on the mind and body

• Group work: Initiating and developing authentic expression and presence 10.30AM 15

minute tea break

• Team building through interactive vocal exercises.

• How to present with presence, authenticity, spontaneity and intuitiveness

• Developing personal presence and stress reduction through self-care skills and conscious

presence exercises.

• Interactive group vocal session experiencing a community of excellence

Workshop Synopsis

Initiating an innovative climate for organizations fit for the future – start now!

Are you future-fit and ready today for your Company’s tomorrow?

Presence, power and intuitive intelligence is the marker for the company that not only

keeps abreast of new innovations, but leads the way. Innovations can come from anybody

within your team. When the individual is empowered to find their true voice, the company

itself gains a stronger, clearer presence. Suitable for all levels of management and staff, this

course promotes intuitive intelligence and clarity in communication through the voice, body


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awareness, self-expression and active listening skills. As you experience first-hand practical

and easy techniques in intuitive awareness, and co-creative teamwork, you learn how to

deliver innovative information that can be clearly understood and acted upon. Exemplary

teamwork inspires confidence and optimum creative output in the corporate environment.

Active Listening is the foundation for any and every future-fit organisation, and this is

developed through the course with interactive group exercises. We learn how to apply

effective communication strategies and tools in the workplace to create a more efficient,

supportive and competent environment. Stress, anxiousness and hypertension are the

enemy of innovative ideas and co-creation. A relaxed, healthy mind is essential and in fact

inspires intuitive innovation and co-creation. We learn self-care tools and strategies that

release accumulated personal stress and anxiety to encourage a healthy, vital and

productive individual, team and organisation.

Mr Chris James

Voice and Expression educator Chris James presents at

conferences, and seminars internationally. A pioneer in his

field, Chris teaches with ease, developing communication,

self-empowerment, self-care, expression, authority and

presence in his audience. Chris provides professional

development for GPs and practice staff and is accredited by

the Royal Australian College of General Practitioners for his

course: Develop Your Natural Voice – The Art of

Communication, Self-care and Active Listening This course is

designed to promote skills in self-care, body awareness,

active listening and communication, creating a safe and harmonious workplace. Chris’ work

with officer cadets at the Australian Defence Force Academy is based around the issue of

leadership and asks the question – how can we be expected to lead others if we do not

know ourselves first? Chris has vast experience with clients over a broad base of careers, is

an accomplished singer and musician and is renowned for his ability to work with large

crowds. Chris united an audience of 20,000 people into an instant choir at the Woodford

Festival in Australia. His A Vocal Adventure For Schools program has been experienced by

thousands of school children worldwide and incorporates singing, confident self-expression,

and vocal projection without stress. “Your whole body is your instrument”. Chris has the

ability to let people be themselves, allowing their true qualities and skills to develop and

shine out. “When fear of self expression goes, joy naturally takes its place.” Acclaimed

worldwide and invited to work in many areas, from professional development courses with

established corporations, government departments, health professionals, schools and the

Australian Army and Police Force, Chris James’ unique presentations and expertise with all

aspects of voice and expression, presence, authenticity and authority spans over 28 years.


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C1: Design Thinking for Innovation and Excellence by Ms Jeannie Chew

Workshop Objectives

• Understand the main stages in Design Thinking

• Appreciate how Design Thinking has been used in various contexts

Workshop Outline

• Different Types of innovation: participants will learn the four different styles of creative

thinking (Incubate, Imagine, Invest, Improve) and their respective strengths.

• Dreams and gripes: Participants will look back at their own experience to explore

different ways in which they see innovation taking place through an Affinity Diagram

activity in their groups. They will also explore their “dreams and gripes” of any given

situation – from their outputs we will explore the overview of Design Thinking, and

which situations are suitable for Design Thinking. Based on these dreams and gripes,

participants will briefly experience what it is like to do deep-dive interviews and Journey

Mapping

• Overview of Design Thinking and Case Study Sharing: participants will learn about the

whole Design Thinking cycle, and how different organisations have applied Design

Thinking in both the public and private sector, and the key principles behind them.

• Case studies: Delighting Customers in Hospitality, Improving Discipline Processes,

Creating Better HR

Workshop Synopsis

As our society grows and matures, the operating environment has become more challenging

due to more diversity and a more vocal and demanding clientele. It is thus ever more

important to think out of the box to create greater value that meets our end-user’s needs,

and to think of different approaches to tackle current problems. This sharing is designed to

help participants understand what Design Thinking is, and appreciate its versatility by seeing

how it has been applied in various contexts.

Ms Jeannie Chew

Jeannie Chew has a BA Economics, 2nd Upper Hons from

Peking University. She is a former educator and Education

Merit Scholarship holder and former civil service

Management. She has worked in education policy and

strategic planning in the public service. Currently, she is an

entrepreneur, facilitator and associate trainer with the Civil

Service College and Academy of Singapore Teachers. She has

facilitated for Land Transport Authority, Alzheimer’s Disease

Association, People’s Association, Ministry of Education

Committee for University Education Pathways (CUEP), Public

Service Division sector manpower planning research and


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Public Service Division corporate planning.

C2: La-Salle Product & Service Innovation Matrix by Mr Jeffrey Pan

Workshop Objectives

• Understand the concept of La-Salle Product & Service innovation Matrix

• As a group , be able to use the matrix to generate innovative ideas on a given topic

Workshop Outline

• Introduction to the La-Salle Product & Service Innovation matrix

• Participants break into groups of 3-5 pax and hands on a given topic

• Review and feedback

Workshop Synopsis

In all businesses, understand the values you are delivering, and how people will relate to

your offering is most essential. The La Salle Product & Service Innovation Matrix (designed

by world renowned innovator, Mr Roger La Salle) is introduced here as a great platform to

allow you and your team to talk about Innovating your offering at every turn and identifying

great opportunities in your business.

Mr Jeffrey Pan

Jeffrey Pan has more than 25 years experience in Managing

Programs and Industry Development in various sectors some

of which are the Precision Engineering, Marine & Offshore, IT,

the Military and has also been on a few other business

ventures. He has been and is currently a full time facilitator at

A*STAR (Agency for Science Technology and Research)

helping the industries develop their strategy for technology

adoption. Jeff is also the resident facilitator within A*STAR to

help the thousands of PhD agree on things. He holds an Honours Degree in Mechanical

Engineering from the University of Aberdeen, Scotland and has acquired various specialised

skills including IP Commercialisation, Advanced Negotiation, Advanced Project Management

and Balanced Scorecards Professional™, among others. Being certified as a Professional

Facilitator™ by the IAF (International Association of Facilitators) since 2008, Jeffrey, together

with his partner team, has successfully supported more than 400 industrial organisations

from a variety of sectors to develop their strategic roadmaps using state of the art

methodologies like the OTR which is adopted from Cambridge’s T-Plan. The latest

achievement being the development of the STORM (Strategic Technology and Operations

RoadMapping) system which is beginning to gain traction as one of the more advanced


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business and technology adoption tool.

C3: Innovation, Creativity & Entrepreneurship Camp by Mr Lawrence Chan

Workshop Objectives

The workplace is getting increasingly competitive, and the only way to survive in this brutal

environment is to innovate continuously. This is an innovations workshop where

participants will first learn about knowledge management, creativity processes and

innovation strategies. This workshop aims to promote innovation, creativity and

entrepreneurship mindset in participants through the use of design thinking techniques,

user experience mapping and design, as well as brainstorming toolkit. The end result is a

structured design thinking approach to functional process improvement. Learners will be

able to:

• Promote creativity amongst staff in the workplace

• Cross pollinate ideas across functions/ departments

• Equip staff with innovation techniques to apply in their workplace

Workshop Outline

In this workshop, participants will distinguish between creativity, innovation and

entrepreneurship. Participants will then gain awareness to the different essential roles

required for creativity and what roles they are currently contributing. There will be a

dynamic and energetic brainstorming session where participants will put their heads

together on a real problem. Finally, participants will be equipped with the 10 steps to

innovation questions to further enhance the take up and success rate of their ideas.

Workshop Synopsis

The workplace is getting increasingly competitive, and the only way to survive in this brutal

environment is to innovate continuously. This is an innovations workshop where

participants will first learn about knowledge management, creativity processes and

innovation strategies. In this workshop, participants will distinguish between creativity,

innovation and entrepreneurship. Participants will then gain awareness to the different

essential roles required for creativity and what roles they are currently contributing. There

will be a dynamic and energetic brainstorming session where participants will put their

heads together on a real problem. Finally, participants will be equipped with the 10 steps to

innovation questions to further enhance the take up and success rate of their ideas.


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Mr Lawrence Chan

Lawrence Chan is an Educator, Facilitator and Trainer with a

flair for bridging difficult concepts to the learners. He

specializes in Personal Productivity, Innovation Management,

Strategic Planning, Storytelling & Presentation Dynamics and

Team Building. His ability to converse and train in English and

Mandarin gives him an edge over the other trainers in the

local market. Lawrence has trained for the following

organizations: CapitaMalls Asia, Schneider Electric, Tetra Pak,

MediaCorp, Global Foundries, Caterpillar, PropNex and many

others. He graduated in the top 10% of his cohort of a total of

303 trainees from over 125 countries worldwide in A.P. Moller-Maersk A/S Group

headquartered in Denmark. He has also worked with senior management in regional roles in

Sales, Operations and Procurement. Lawrence is a passionate, enthusiastic and confident

facilitator. He brings an infectious energy and warmth to trainings. His dynamic approach in

his training methodology with the use of real-life case studies, experiential activities and

simplified theories enables the participants to understand and apply the techniques in their

daily life without any difficulty. Lawrence is also personally certified by Industrial

Organisation Psychologist Thomas Hedegaard Rasmussen, Ph.D. in Denmark in 2007 to be at

the 99.7th percentile Intelligence Quotient. This qualifies him for entry for the various high

IQ society such as Mensa Society in Singapore, Cerebrals Society in Serbia and Colloquy

Society in United States. He has also been interviewed and featured on the cover of

MaritimeONE Magazine in 2007 and MyPaper in 2008. Lawrence’s passion in lifelong

learning led him to complete the Master of Science in Innovation & Entrepreneurship in

2014 and the Master of Arts in Lifelong Learning in 2012 after obtaining the full Advanced

Certificate in Training & Assessment in 2010. He has also obtained the following

qualifications such as a Graduate Diploma in Maritime Studies in 2009 and a Bachelor in

Economics (2nd Upper Hons) in 2007. Having facilitated workshops in Singapore, China,

Malaysia, Japan, India, Thailand and Denmark over the last 9 years, Lawrence is determined

to continue his journey of empowering people from all walks of life as an inspiring

facilitator.


• C4-1: Transforming Personality to Competency by Mr Pyi Sone Nyein

Workshop Objectives

Got the Insights of Different Personality and Association With Competencies

Got the Sense of Integration in Personality to Enhance Cooperation in Team


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Workshop Outline

• Introduction

• Words for Our Personality

• Knowing More of Our Personality

• Transforming Personality to Competency

• Integrating Personality

• Reflection

• Conclusion

Workshop Synopsis

People should know who they are. We must know who we are and it is important to know

who the persons we are working together. The word of personality came into alive when we

think of competencies in work. The meaning of team work cannot be completed without the

sense of integrated personality. This session is aimed to know our own personality and

different personality of our team members to enhance our cooperation.

Mr Pyi Sone Nyein

Pyi Sone is the Managing Director of the Myanmar

Development Professionals Company Limited focusing on

capacity enhancement training and organizational

development consultancy. He is a Certified Competent

Facilitator by FNS and INIFAC. His Master is from the Yangon

Institute of Economic, Myanmar specialising in Development

Studies. He achieved the Post Graduate Diploma in Human

Resources Management from the Association of Business

Executive (UK). He is a Certified Trait Assessor from the Aston

University (UK).


• C4-2: Enabling Collaboration for Future-Fit Teams by Mr Terence Quek and

Mr Colin Yeow

Workshop Objectives

• Experience how intact teams achieve collaboration and team building through the use of

Emergenetics's mobile app technology "Emergenetics+"

• Get insights on how psychometric instruments and mobile app technology can enhance

facilitation of diverse views, establish understanding of different viewpoints, and enable

consensus building

• Understand the Emergenetics Framework and how to apply it in practical ways!

Workshop Outline

• Introduction to Emergenetics attributes and to download Emergenetics+


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• WE-BOARDING and WEtemplate activity using the Emergenetics+ app (Using what has

been written on the charts for WE-BOARDING as inspiration, what factors would you

consider when developing a team climate to promote collaboration?)

• Activity debrief

• Summary and reflection / Ideas for implementation

Workshop Synopsis

To be effective and productive in a dynamic, fast-changing environment, a future-fit team

needs to quickly establish a climate for understanding and accepting diverse viewpoints

within the team, build consensus, and create collaborations. For more than 50 years,

psychometric instruments have helped members of intact teams understand each other so

they can use this understanding of self and others to build a productive climate. With the

advent of smart phone technology, and the entrance of millennials to the workforce, the

regular paper and pencil test with printed reports are no longer sufficient. Adapting to this

change at the workplace of multinational clients, Emergenetics International developed the

"Emergenetics+" smart phone app so team members now have interaction strategies at

their finger tips through their smart phones. This workshop will give participants a first-hand

experience of how intact teams from some multinational organisations are today building

truly collaborative team climates using a smart phone app.

Mr Terence Quek

Terence Quek, PBM, is CEO of Emergenetics International –

Asia Pacific and a Master Trainer for Emergenetics. Since

2006, he has personally coached and trained more than 1,500

people globally in both English and Mandarin. Terence was

trained in facilitation and was a member of the MINDEF

facilitators network while he was a Naval Officer. After the

Navy, Terence grew a training consultancy as part of Caelan &

Sage with Emergenetics as its core program. He developed

several customised training

solutions for clients including Singapore 2010 Youth Olympic Games. As a facilitator,

Terence facilitated C-suite level meetings and corporate planning workshops, helping

organizations like ReCAAP ISC define their vision, mission and values, and charting strategies

and work plans. He also facilitated for MOH, RSPO, PA, SAFRA, SMU, and The Singapore

Conversation. He also worked with Asia Europe Foundation and Singapore International

Foundation. Terence won several awards from the Singapore government, graduating from

BRNC in Dartmouth, UK; with an Honours degree in Psychology from the University of

Sheffield, UK; and with MSc in Communication Management from SMU.


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Mr Colin Yeow

As Deputy CEO of Emergenetics International–Asia pacific,

Colin works with the CEO in overall strategic planning,

business development and growth of the company.

Graduating with a Bachelor’s Degree in Applied Science

(Computer Engineering) from NTU, Colin started off doing

sales and pre-sales work in the IT industry. He quickly moved

on to manage regional sales operations and leading business

development initiatives. Colin has a myriad of experiences in

various industries, including the IT, youth, and food

manufacturing. An experienced speaker at several local and international events, Colin has

shared his experiences and knowledge at the Singapore Human Resources Institute’s (SHRI)

HR Day, Toastmasters Club events, CPA Australia, Poona Institute of Management Sciences

and Entrepreneurship (PIMSE) International Conferences 2010, and at the Faculty of

Management Sciences’ (Pune) events. Colin has also received awards for his entrepreneurial

efforts in the education sector in Pune, India including one from the University of Pune and

a Young Entrepreneur of the Year Award from the Rotary Club of Pune Nagar Road.

D1: Building an organisation that survives in uncertainties and surprises

by Mr Lee Huang Han, Sean

Workshop Objectives

• Understand the key elements for building an adaptable organisation

• Understand the ingredients for building a strong team that survives difficulties and

tough times

Workshop Outline

• Presentation on Uncertainties and Surprises

• Group discussions of past experiences and expectations of the future

• Presentations on Strategy for Coping

• Group discussions on measures to build an adaptable organisation

Workshop Synopsis

The cycle of change is shortening and dynamic of change is become more complex. The

environment we operate in has become more interconnected and more susceptive to global

influences as technology has brought worlds together. Past trends, models and operating

procedures have frequently been found inadequate to cope with the uncertainties,

volatilities, complexities and ambiguities. What kind of organisation and what kind of

people will survive and do well in such a volatile, uncertain, complex and ambiguous


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environment? Hear, learn and share in this facilitated workshop for building a future-fit

organisation that survives in VUCA environment.

Mr Lee Huang Han, Sean

Sean Lee is the Director of Heritage Conservation Centre (HCC)

of the National Heritage Board (NHB), which is a statutory

board in the Ministry of Community, Culture and Youth. He

has been with NHB since 2011. HCC is the national repository

of the national heritage collection with the primary tasks of

managing, caring and facilitating access to the collections. One

of the key responsibilities is in ensuring proper care and

management of the all the valuable cultural heritage materials

placed under his care. Discharging the responsibility includes

developing, maintaining and sustaining the organisational capability to respond, recover,

resume and restore from any disruptive event. Sean’s last appointment prior to his joining

the NHB was the Deputy Director (Policy and International Relations) in National Security

Coordination Centre (NSCC) in the Prime Minister’s Office (PMO) from 2008 to 2011. NSCC’s

role is to strengthen coordination and integration among government agencies involved in

national security. NSCC is responsible for coordinating and planning national security policy,

developing programmes for risk assessment and horizon scanning, as well as raising national

resilience and public awareness of national security. This included raising private sector

resilience through Business Continuity certification programme (SS540) by Spring Singapore.

Prior to his posting to the PMO, Sean, a Colonel with the Republic of Singapore Navy, was

the formation commander in charge of the naval divers. He was responsible for its

operational readiness. This included policy setting, contingency planning, emergency

preparedness, organising and conducting training and exercises, and readiness assessment.

The formation achieved Singapore Quality Class under his charge. He was the Chairman of

Naval Participation Committee in the National Day Parade Executive Committee for 2007

and 2008, as well as the Chairman for Singapore Biathlon in 2006, 2007 and 2008. Sean

holds an Honours degree in Business Administration from the National University of

Singapore, a Master degree in Security Management from Edith Cowan University, a Master

of Arts degree in Instructional Design and Technology from the Nanyang Technological

University, and a Master of Science in Real Estate from the National University of Singapore.

He is also a Project Management Professional, a Certified Scrum Master, a Business

Continuity Management Practitioner, a trained ISO Auditor, a Certified TetraMap Facilitator,

and a trained Executive Coach. He is a member of ASIS International, PMI, ICF, Scrum

Alliance, BCI, and SoL.


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D2: Accelerating Change for Future Success by Ms Deborah Wang and

Mr Steven Five

Workshop Objectives

• Understand the important role that facilitation can play in managing organizational

projects

• Identify the taches in a project where agreement/alignment is crucial

• Have a first-hand experience on how change is facilitated during the course of project

management by getting to know a few useful related tools

Workshop Outline

• Why and where to facilitate change in project management

• Experience how facilitation supports the project management toward people alignment

and change acceleration

• Getting people aligned the project scope at the start up stage

• A creative form of brainstorming to offer deep democracy for different voices

• Helping people to realize the rationale of the project, thus the need for change -

• Recap on application back at work

Workshop Synopsis

Today’s organisations are full of projects of various kinds, bigger ones such as M&A,

strategic transformation, smaller ones like process improvement and initiative

implementation. Each of these projects is intended to be another step forward towards the

future of the organization. It’s important for project managers to get the full support from

the project team as well as from other stakeholders on the timeline, scope, budget,

teamwork, stakeholder satisfaction, and the adoption and utilization of project outputs.

So, how to mobilize people, give full play to their respective expertise and wisdom,

contribute viewpoints and collaborate for a maximum desired outcome? Realizing the

importance of people factor, it is still far from adequate that you emphasize the necessity,

set up the vision, have people on board and have a communication plan in place. Join us at

the conference to explore how to make changes happen in the projects you lead in a more

facilitative approach!

Deborah Wang is a Certified Competent Facilitator and FNS

Certified SPOT trainer. In her over 20 years’ of career

experiences, Deborah was involved in industries of education,

consultancy, logistics and chemical. She worked with business

organisations such as BASF, DHL and Wall Street English, with


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Ms Deborah Wang

more than 10 years in senior leadership positions. During

her terms with MNC organizations, Deborah continuously

initiated changes to enhance the organizational development

system and practices, and led her team to support the

implementation strategic initiatives. Hence, Deborah has solid

experiences and insight in leading change projects. In her

current full-time facilitator role, she supports various in their

merger and acquisition, cultural transformation, product and

service improvement and team alignment projects.

Mr Steven Five

Steven Five is a Certified Master Facilitator (INIFAC), Certified

Competent Facilitator and Assessor, FNS Certified SPOT

Trainer. Since his career started in 1989, he has been involved

in industries of pharmaceutical, securities, commercial,

training and facilitation. Steven began his facilitation journey

quite early in Mainland China by systematically learning and

practicing facilitation. He co-founded the Shanghai Facilitators

Club (SFC), which aims at promoting the communication and

development of facilitation in the local China market. SFC is

one of the earliest platforms in China by and for facilitation

practitioners to learn from and support each other. Steven

actively applies facilitation skills to support clients solve

problems, improve cross collaboration, boost team

integration and facilitative training. Along the course, he has

developed solid experiences and own insight about

facilitation on the technology itself and its application.

D3: Creating Game Changers by Mr David Jordan

Workshop Objectives

• To understand the biggest obstacles to change

• To discuss case studies of missed opportunities

• To understand exploiters and explorers

• To learn how to challenge status quo and create game changing ideas

Workshop Outline

• Challenging the Status Quo

• Understanding obstacles to change


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• Overcoming resistance to change

• Exploiters and Explorers – Who are you?

• Creating game changers

Workshop Synopsis

The workshop will create awareness to the biggest obstacles to changes. Participants will

discuss methods to overcome resistance and explore how to bring all stakeholders on the

journey. Participants will learn how to communicate realistic risk of change, how not to

exaggerate and to challenge status quo to create game changing ideas.

Mr David Jordan

Author of the

groundbreaking book ‘The

CEO Innovation Blueprint’

David Jordan is a sought-after private advisor to CEOs

specializing in creating results through innovation. He has

worked for the world’s second largest transportation global

company on leveraging inventive strategies for corporate

acquisitions. He has worked with multinationals, government

agencies, SMEs and not-for-profits. His government

experience includes modernising court administration and

building a Geographical Information System to consolidate

data across several million properties. He has transformed a

subsidiary of a $16 billion multinational corporation that

served as a replica model rolled out across various countries.

Doubling revenues year-on-year for his own software

company speaks volume of David’s innovative growth

strategies. He currently chairs a not-for-profit co-operative

representing over 16,000 clients.

Large Group Plenary 2 - Designing and Facilitating with the Whole System in

the Room by Dr Douglas O’Loughlin

Workshop Objectives

• Understand the Principles and Practices of getting large groups to do real work together

• Have a template to help design large group interventions

• Learn facilitation tips for working with large groups

• Leave with more tools for their facilitator toolkit

Workshop Outline

• Overview of Large Group Interventions (LGIs)

• Introduction of the Meeting Canoe framework

• Experience an LGI on LGIs - Group Sharing of Tools and Tips

• Design a Large Group Intervention - Lessons Learned and Completions


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Workshop Synopsis

To be Fit for the Future, it is not enough for a single organisation to plan in isloation from

the rest of the system they are part of. In a more inter-connected world, there are times

when the most effective approach is to get all the parts of a system together in a room, to

think as a system. Large Group interventions are meant for more than just sharing ideas, but

are meant to create a process where tangible actions emerge that serves the greater good.

This is relevant for Government, Non-Profits, and the Private Sector, and sometimes it is

best for all sectors to come together.

This workshop is designed for you to understand some of the Principles and Practices of

"getting the whole system in the room". You will get to experience and learn a template for

large group interventions, that you can apply when working with organisations and

communities who are looking to expand or transform their effectiveness. In the process,

you will gain some tips and tools for your consulting and facilitation practice.

Dr Douglas O’Loughlin

Author of “Facilitating

Transformation: 12

Strategies for Creating

Breakthroughs with Groups.”

Dr. Douglas O’Loughlin is a Senior Principal Consultant, Civil

Service College (CSC). His expertise is in the principles and

practices of Organisation Development (OD), in areas such

as Change Management, Coaching, Facilitation, Leadership,

Team Effectiveness, and Large Group Interventions. Prior

to joining CSC, Douglas was with AT&T and then ran his own

consultancy. Originally from the U.S, he has been living in

Singapore since 1993, and has facilitated sessions in more

than 20 countries. He was a long-term adjunct faculty with

the Center for Creative Leadership (CCL) and Harthill

Consulting. Douglas is an Adjunct Lecturer in the Masters

in Management and Organisation Development (MMOD) at

Assumption University, and has lectured in various

programmes at the Singapore Institure of Management. He

has a M.B.A from the Rutgers Graduate School of

Management, and a PhD in Organisation Development at

Assumption University. He researched how the frameworks

and tools of Adult Developmental Psychology can enhance

Leadership and Organisation Development.

Douglas has co-founded a number of professional organisations, and is certified in a wide

range of instruments and assessments. He has written numerous articles, and has authored

a book “Facilitating Transformation: 12 Strategies for Creating Breakthroughs with Groups.”

Documents

SINGAPORE FACILITATION CONFERENCE 28-29 July 2016 @ …fns.sg/wp-content/uploads/2016/04/SFC-2016-Conference-Programm… · by Mr Terence Quek, CEO of Emergenetics International –