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COMING IT CONFERENCE
Simplify Your Day WithPRTG
Jasmin Kahriman, Senior System Engineer
Dirk Paessler’s garagein Fürth, Bavaria
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COMING IT CONFERENCE
SOFTWARE / DEVELOPMENT BUSINESS
DEVELOPMENT
MARKETINGTECHNICAL SUPPORT
SHOPTEAM
ONLINEMARKETING
PR
CXO
SALES
IT
CUSTOMERSERVICE
DESIGN
HR /FINANCES
COMING IT CONFERENCE
• US is the largest market, followed by DACH and UK
• Companies of all sizes and industries
• 70% of Fortune 100 Enterprises worldwide use PRTG
• More than 200,000 installations in 195 countries
Paessler -The Network Monitoring Company
COMING IT CONFERENCE
Would our customers recommend PRTG?
4% No / Don’t know
46% Yes, Have already recommended!
COMING IT CONFERENCE
Paessler AG was named an April 2019 Gartner Peer Insights Customers’ Choice for IT Infrastructure Monitoring Tools.
Gartner Peer Insights
Gartner Peer Insights Customers’ Choice distinctions are determined by the subjective opinions of individual end-user customers based on their own experiences, the number of published reviews on Gartner Peer Insights and overall ratings for a given vendor in the market, as further described here, and are not intended in any way to represent the views of Gartner or its affiliates.
Reviews from enterprise peers—verified by Gartner
COMING IT CONFERENCE
Why do we need monitoring?
MEASUREINFORM &
ALERTANALYZE OPTIMIZE
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What kind of devices can PRTG monitor?
ANALYZE
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How does PRTG speak with network devices?
ANALYZE
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• One solution for everything
• Smart and easy performance
• Customize your monitoring
• Fair and simple licensing
PRTG simplifies your daily IT work
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PRTG Distributed Monitoring
TLS
Memory Buffer
BRANCH OFFICE HOSTING PROVIDER
CORPORATE LAN
Video: Distributed Monitoring
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• HA for your monitoring environment
• Cluster functionality included in every license
• Remote probes are configurable
• Cluster illustration
PRTG high-availability cluster
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• Ajax Web Interface
• PRTG Desktop App
• PRTG Mobile Apps
PRTG User Interfaces
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PRTG Sensors
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A sensor is one aspect on one device, e.g. CPU usage, disk free, uptime, etc.
What is a Sensor?
COMING IT CONFERENCE
Each sensor includes multiple metrics
PRTG Sensor ChannelsDell System Health Sensor
Ping sensors
COMING IT CONFERENCE
Sensor States
Green → Up
Orange → Unusual
Bright Red → Down (acknowledged)
Yellow →Warning
Black (Gray) → Unknown
Red/Green → Down (partial)
Blue → Paused
Red → Down
COMING IT CONFERENCE
• 250+ pre-defined sensor types• Bandwidth, web servers, SNMP, WMI, Windows, Linux, virtual servers,
email, database, file servers, VoIP, QoS, …
• Easy to define additional sensor types• Custom SNMP, scripts, WMI, flow, …
• Anything you can script, you can do
• List of available Sensor Types
PRTG Sensor Types
COMING IT CONFERENCE
Methods for bandwidth monitoring
• SNMP
• PerfCount/ WMI
• Flow (Netflow, sFlow, jFlow, IPFIX)
• Packet Sniffing
PRTG Sensor Types – Example
COMING IT CONFERENCE
• Be informed about errors or warnings
• Be informed about threshold violations
• Create tickets for follow up
• Documentation e.g. event log entry
Why notifications?
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Notification types
Send a message Log information Execute an action
Send Email Add Entry to Event Log Execute HTTP Action
Send Push Notification Send Syslog Message Execute Program
Send SMS/Pager Message Send SNMP Trap Assign Ticket
Send Slack Message
Send MS Teams Message
Send Amazon SN
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• Real-time status information• Displayed graphically
• You determine the level of detail• Different user groups
• Different administrators
• Simple drag-and-drop editor
• Unique URL for each map
PRTG dashboard maps
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Custom maps: VMware monitoring
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Reporting Options
• Historic data
• Reports
• API
PRTG Reporting
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Alliance & Technology Partnership
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Participating in establishing technology partnerprograms, Paessler assures up-to-date supportfor leading technology products.
Technology Partnerships
COMING IT CONFERENCEPRTG TRAINING
• Paessler’s Technology Alliance Program
• Launched in August 2017
• Focus on customer benefit: 100% uptime
• Solutions that complement PRTG and vice versa
PaesslerUptime Alliance
COMING IT CONFERENCE
Uptime Alliance Partners
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Thank you.
Jasmin Kahriman, Senior System Engineer