Silver Line Activation Plan - WMATA · Diagram Rail Schematic Drawings ATC Track Circuit Monitoring Electrification Single Line Physical Tie-in to Existing System System Map Technical

Customer Service and Operations Committee

Board Information Item IV-A

November 7, 2013

Silver Line Activation Plan

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Washington Metropolitan Area Transit Authority

Board Action/Information Summary

TITLE:

Silver Line Activation Plan

PRESENTATION SUMMARY:

An overview of the Silver Line Phase I Activation

PURPOSE:

To provide the Customer Service and Operations Committee a status update on the start-up activities of the Silver Line Phase I service.

DESCRIPTION:

The Silver Line is the first opening of a new line since the original design of the Washington Metropolitan Area Transit Authority (WMATA) system.

Key Highlights:

The planning and development of the Silver Line has been conducted over many years following the FTA standard process for federally-funded "New Starts" projects.

WMATA led the coordination and integration of a consolidated rail and bus service plan working with all of the bus carriers in the region.

Background and History:

Phase 1 of the Silver Line is an 11.4 mile, 5 station extension being constructed under the Metropolitan Washington Airports Authority (MWAA) by the Dulles Transit Partners (DTP). In December 2012:

WMATA Board approved the staff report public hearing docket B12-03 and modifications to Metrobus service that will be implemented with the Silver Line opening

Staff briefed the WMATA Board on the proposed Silver Line operating plan and the impactson the Metrorail service

In April 2013:

WMATA Board approved the coordinated Silver Line Service Plan and the TitleVI Staff Report.

Action Information MEAD Number:

200462 Resolution:

Yes No

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In September 2013:

Briefed the WMATA Board on the planned information and marketing campaign for current and potential riders about the new Silver Line Service

Discussion:

The Silver Line is the first rail extension in the history of the Metro system that has not been constructed by WMATA. As such, prior Board of Directors of WMATA set forth policies and procedures guiding requirements for testing and acceptance of the new rail infrastructure prior to the start of revenue service. MWAA and WMATA must agree when Operational Readiness (ORD) has been achieved. From the date WMATA agrees that ORD has been achieved, WMATA has 90 days (per agreement) to conduct testing, prior to Board acceptance into the Adopted Regional System and establish a date for start of revenue service. The MWAA/DTP construction of Phase 1 is nearing completion and there are several required WMATA activities that have been completed starting with the Rail Activation Plan that identifies and maps out all of the components needed to implement and operate the new alignment such as:

Staffing commenced in FY13 for required personnel and current status is as follows:

The customer marketing and communications plan was implemented several months ago with the goals to:

Station Names Marketing & Communication Plan

Rush +

Staffing Bus Service Change Rail Operating PlanSignage & Graphics AFC Equipment Radio & CCTV TestingFleet Management Plan Procurement of Railcars Railcar AvailabilityTitle VI ROCC Interface ATC/Power Line DiagramsTrack Maps Communication Wiring

DiagramRail Schematic Drawings

ATC Track Circuit Monitoring

Electrification Single Line Physical Tie-in to Existing System

System Map Technical Procedures Environmental Compliance Track Rights System Severe Weather Operations Dynamic TestingSystem Integration System Readiness MSRPH/RWP ModificationsEmergency Preparedness Station Evacuation

ProceduresEmergency Response Maps

Operations Training Schedule Development Resource Planning

Personnel New Positions % Filled TrainingMaintenance 306 88%Operations 97 42% 88 Train Operators

74 Station ManagersTransit Police 41 81% 33 Completed Training

8 Under RecruitmentInformation Technology 10 80%Human Resources 5 100%Customer Service 2 100%



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Raise awareness Educate customers about riding the system Encourage trial Build ridership

Secondary goals to:

Position Metro and our partner jurisdictions as providers of high value transit Increase employer participation

The plan is being implemented in three phases depending upon the operational readiness date (ORD): Pre-ORD, ORD and Post-ORD. Pre-ORD: Awareness Building We have worked with multiple stakeholders to create a microsite, silverlinemetro.com which will serve as a one-stop information shop for Silver Line information. The site provides service information, station information, points of interest near the new stations, including employers, dining, and shopping. Many of these ideas were raised by our customers during our early research. It will also link to and provide connecting bus services, as well as pedestrian and street access information provided by Fairfax County. The new Silver Line site features an SV circle image, taken from the new map which will be launched on the site. This will help us brand the line and begin awareness building. We have also started bi-weekly “count-down” meetings with stakeholders including MWAA, the Dulles Partnership, Fairfax County DOT, Supervisor Hudgins’ office, and Fairfax County Police. These meetings allow the stakeholders to share information, coordinate activities, and partner where appropriate. For example, Metro is partnering with Fairfax County police on school safety outreach initiatives this fall to increase youth awareness of station and railroad safety. Additionally, MTPD and Fairfax County emergency responders will be conducting drills to ensure emergency preparedness, and the public information about those drills is being coordinated. We look forward to expanding this effort to include stakeholders from Prince George’s County and the District this Fall. The awareness building phase also includes online advertising to promote traffic to silvelinemetro.com, as well as a new Riders’ Guide with tips and the new map. We will have begun to meet with area businesses and will be able to offer customers value added discounts through their use of SmarTrip® cards. Tysons Mall and others have offered to host information and promotional events. And finally, this phase also ramps up education and training about the Silver Line for local workers through their employers. ORD: Learning Once we take custody of the line for testing purposes, the learning phase begins. Some of the visible outreach in this phase includes online chats with the General Manager, “behind the scenes”videos promoted through social media, rider contests and sneak preview tours for media to begin sharing information about the stations. With the start of the in-system campaign, customers will see Silver Line ads on rail cars, posters in stations and on floor graphics. The in-station, on train and bus announcements will also be programmed and played during this phase. The employee education continues with systemwide information campaigns about the Silver Line. Potential customers will also begin to receive information mailed to their homes. An electronic newsletter will be launched for people to get frequent updates online, and our outreach team will host information tables at festivals and community events, as well as scheduled outreach to local business and civic groups.



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Finally, we are assembling an event planning committee for stakeholders near the five new stations to assist in planning grand opening events at the stations. Metrorail Operating Plan: The Silver Line will operate between Wiehle Ave, Reston East Station and Largo Town Center. The Peak headways will be 6 minutes on Silver, Orange, Yellow and Green Lines. Peak headways for the Blue Line was reduced from the planned 14 minutes to 12 minutes. Less frequent service than today, but greater than originally planned with the opening of the Silver Line, East Falls Church to Rosslyn and Stadium Armory to Largo Town Center will be categorized as interlined service. There are no changes to the Red Line.

Metrobus Operating Plan: Route changes were approved by the WMATA Board in December 2012 and all route structures have been approved by jurisdictions. The five new stations will be served by Metrobus in partnership with local bus carriers (Fairfax, Loudoun and Prince William Counties and Washington Flyer). Emergency Preparedness: WMATA’s Office of Emergency Management has trained over 900 regional emergency personnel and equipped local responders with the necessary safety equipment. Two emergency exercises have been developed and will be conducted by WMATA after ORD. All training will be completed, prior to the start of revenue service.

Line From ToPeak Headway

Mid-Day Head way

Silver Wiehle Ave Largo 6 min 12 min

Orange Vienna New Carrollton

6 min 12 min

Blue Franconia -Springfield

Largo 12 min 12 min

Green Greenbelt Branch Ave 6 min 12 min

Yellow A Huntington Mount Vernon 6 min n/a

Yellow B Huntington Ft. Totten n/a 12 min

Yellow + Franconia-Springfield

Greenbelt 12 min. n/a

Red Shady Grove Glenmont 3-6 min 6-12 min



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System Readiness Testing: Testing of all systems is ongoing to integrate new technology with existing systems and confirm that the alignment meets WMATA’s criteria. Systems include:

To Determine ORD: There are activities that must be completed prior to WMATA and MWAA/DTP declaring ORD has been achieved:

All items lead up to the completion of the SSCP that ensures Metrorail extensions are operationally safe and secure for customers, employees, and the general public. FTA Circular 5800.1, Safety and Security Management Guidance for Major Capital Projects requires the development of an SSCP for major capital projects covered by 49 CFR Part 633. MWAA, (FTA grantee for the Dulles Corridor Metrorail Project), has contracted with Dulles Transit Partners (DTP) to design and construct all facilities and systems for the project. WMATA has a formal cooperative agreement with MWAA that outlines specific activities to be completed prior to WMATA’s acceptance of the extension for operational readiness testing. Among those requirements is the satisfactory execution of a SSCP for the project. WMATA’s Status of Conditions for Board Acceptance: Prior to the Board acceptance and adoption into the regional system (Article 2, Section 2 C, Article 6) the following eight conditions established by the Board pursuant to Board resolution #2007-04 must be met: Completed:

Satisfactory completion of the Final Environmental Impact Statement (FEIS) Issuance of a Record of Decision by Federal Transit Administration (FTA) Board approval of final financial plan Execution of implementing financial commitments between MWAA and funding partners

Remaining:

WMATA's determination of Project completion and its acceptability Conveyance to WMATA by MWAA of property interest in the project property for WMATA's

continuing control of the project property;

Automatic Train Control Power Systems Track ConfigurationElevators/Escalators Station Power & Equipment Heating, Ventilation and Air

ConditioningSecurity Systems Structures Safety CertificationRail Geometry Vehicle Testing

Communication System Closed Circuit Television

Railcar Clearance Safe Brake Testing Track Equipment Testing

All testing completed System Performance Demonstration

Identification of Critical Punch List

Operations & Maintenance Manuals

Agreements Property Conveyance

As-builts Training Spare PartsRecord of Deliverables Assignment of Warranties PermitsCertificate of Occupancy Easements with Jurisdictions Safety and Security

Certification Plan (SSCP)



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Any indemnification obligation not to be a liability or potential liability for WMATA All land use and permitting approvals to be complete and final

FUNDING IMPACT:

The budget requirements for the Silver Line are included in the approved FY14 budget.

TIMELINE:

None

RECOMMENDATION:

None

Silver Line Service Initiation Silver Line service is anticipated to begin operation early 2014.



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Silver Line Phase I Activation

Customer Service and Operations Committee

November 7, 2013

Washington Metropolitan Area Transit Authority

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Purpose

• Provide a status update on the start-up activities of theSilver Line Phase I service

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Silver Line Timeline

* ORD = Operational Readiness Date

2009 2010 2011 2012 2013 Acceptance

ORD*

Today2009• Construction Started

2012• Station Names• Rush +• Staffing• Bus Service Change• Marketing &

Communication Plan• Rail Activation Plan

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Silver Line Timeline (Cont’d)

* ORD = Operational Readiness Date

2009 2010 2011 2012 2013 Acceptance

ORD*

Today2013• Operating Plan• Fleet Management Plan• Title VI• Railcar Availability• Signage & Graphics• System Map• Dynamic Testing• System Readiness• Emergency Preparedness• Operations Training• Tie-in to Existing System

To Determine ORD

• All Testing Completed • System Performance

Demonstration• Training• Spare Parts• Identification of Critical Punch List• Documents, Agreements Property

conveyance• Safety and Security Certification

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Staffing

Personnel New Positions % Filled

Maintenance 306 88%

Operations 97 42%

Transit Police 41 81%

Information Technology 10 80%

Human Resources 5 100%

Customer Service 2 100%

Training 88 Train Operators74 Station Managers

33 Completed Training8 Under Recruitment

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Customer Marketing and Communication

• Pre-ORD Summer/Fall 2013– Stakeholder meetings– Microsite: silverlinemetro.com– Trademark SV– New map release

• ORD Winter 2013– Advertising– Connector bus– Employee education– Commemorative SmarTrip® card

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Silver Line Service Trains Count per Peak - of - Peak Hour

26 Trains @ ROSS11 Orange10 Silver5 Blue

26 Trains @ LENF11 Green15 Yellow

10

11

20

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Metrobus Service Plan

• Route changes approved by Board in December 2012• Route structure approved by jurisdictions

Fairfax Connector Loudoun County

Prince William County Washington Flyer

Partnership with local bus carriers

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Emergency Preparedness

• Training for 900+ regional emergency personnel– Completion before start of revenue operations– Provided required safety equipment

• Two emergency exercises– After ORD prior to revenue

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System Readiness Testing

• Testing of all systems is ongoing• Integration of new technology with existing systems• Confirmation that alignment meets WMATA’s criteria

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Training, Warranty & Spare Parts

• Training of new alignment– Underway with completion before

start of revenue operations

• Warranty of systems and equipment– Commences at ORD

• Spare parts delivery– Underway completion early 2014

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Major Considerations For Final Acceptance

• Documents, agreements and property conveyance– Permits– Certificate of occupancy for wayside– Easement with jurisdictions– Maintenance agreements– Operations & Maintenance O&M Manuals– Assignment of Warranties

Safety & Security Certification Plan

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Acceptance Activities - Review

• Station Names• Rail Activation Plan• Rush +• Staffing • Bus Service Change• Marketing & Communication Plan• Signage & Graphics• AFC Equipment• Operating Plan• Fleet Management Plan• Procurement of Railcars• Railcar Availability• Title VI• ROCC Interface• ATC/Power Line Diagrams• Track Maps• Communication Wiring Diagram• Rail Schematic Drawings• ATC Track Circuit Monitoring

• Electrification Single Line• Radio Testing• CCTV Testing• System Map• Technical Procedures• Environmental Compliance • Track Rights System• Severe Weather Operations• Dynamic Testing• System Integration• System Readiness• MSRPH/RWP Modifications• Emergency Preparedness• Station Evacuation Procedures• Emergency Response Maps• Operations Training• Schedule Development• Resource Planning• Physical Tie-in to Existing System

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Board Acceptance

Satisfactory completion of the Final Environmental Impact

Statement (FEIS)

Issuance of a Record of Decision by Federal Transit

Administration (FTA)

Board approval of final financial plan

Execution of implementing financial commitments between

MWAA and funding partners

WMATA's determination of Project completion and its

acceptability

Conveyance to WMATA by MWAA of property interest in the

Project property for WMATA's continuing control of the Project

property

Any indemnification obligation not to be a liability or potential

liability for WMATA

All land use and permitting approvals to be complete and final

Eight conditions must be met prior to WMATA acceptance

To Determine ORD

• All Testing Completed • System Performance

Demonstration• Identification Critical Punch List• Agreements• Property Conveyance• As-builts• Training• Spare Parts• Record of Deliverables• Assignment of Warranties• Permits• Certificate of Occupancy• Easements with Jurisdictions• Safety and Security Certification

Rail Activation Plan

Completed UnderwayPage 50 of 52