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Silver Fox Capability Statement

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Silver Fox Company Capability Statement. November 2014

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Page 2: Silver Fox Capability Statement

UK-based labelling solutions manufacturer Silver Fox

has a history and experience of working on major

projects. This is backed up by its continued investment

in Research and Development ensuring that the

company’s solutions are not only time saving but also

durable and reliable. This is demonstrated by its

reputation for pursuing outside independent testing for all

its materials and products in line with recognised

standards and beyond.

The key markets for Silver Fox are:

Oil and Gas, Power, Transportation (airports and rail

networks) Data and Telecom. Within those sectors its

expertise is focused on cable labelling solutions for

electrical, instrumentation and data. Additionally, for

process engineering Silver Fox provides its highly

durable process pipe and valve marking systems.

Apart from the durability of its labels, service and support

is central to the whole ethos of the business. This is

demonstrated by its pro-active approach to working with

and advising customers on the most suitable and time

effective solutions. The time saving benefits of working

with the Silver Fox solution is evident at all levels.

Expert help and solutions at hand

For example its software is continually being evolved,

developed and improved, based on customer/project

feedback. Uniquely all software packages are equipped

with automated web update functionality. This allows all

customers/partners to benefit from the latest version;

with the most up-to-date functionality, wherever they are

in the world and for the duration of their projects and

beyond.

Silver Fox is ISO 9001:2008 registered and fully

committed to supporting customer needs both within the

UK and in international markets.

In 2005, Silver Fox was honoured to receive recognition

at the highest level when it won the Queen’s Award for

Enterprise – International Trade.

Facilities and Equipment

Modern purpose built freehold site in Welwyn

Garden City, Hertfordshire, with excellent access to

motorway network and airports

Large stock levels for often ex-stock same day/next

day dispatch

Regular daily collects by couriers such as UPS and

TNT

All machinery on site is designed and made in the

United Kingdom

Dedicated and experienced team

The Environment

Silver Fox is committed to both reducing its CO2

footprint and reducing waste. In 2007, a program was

launched to support this policy. Milestones achieved

include:

Fitting of solar panels

Improved insulation throughout building

Improved window insulation by fitting of high grade

secondary glazing

Reduction in water usage

Upgrading of all heating boilers to the latest energy

efficient standards

Fitting of lower energy lighting

Page 3: Silver Fox Capability Statement

Attention to Detail

It is often the small things that might go unnoticed that

can make a big difference on projects. They can

smooth the path for a fully integrated and seamless

trouble free solution.

Silver Fox has invested heavily both in time and

resources so its customers and partners don’t need to.

Example:

Both thermal and laser printable labels are

available. Both styles are fully tested.

The laser labels require only a desktop laser printer

- no special equipment.

The thermal labels - new Fox-Flo® tie-on cable

labels, heat shrink and non-shrink (for concurrent

projects), cable and wire markers, 2-part wire

markers, wrap round self-laminating labels and bar

code asset labels.

Key Benefit for Thermal Labels:

‘Same Ribbon, Same Printer, Same Software’

Additionally Silver Fox has written its own printer

driver (included in their software) - so there’s no

time wasting or label wastage either, when setting-

up or changing between label types.

For simplicity the same software also drives all the

laser labels that can be printed through any

standard office laser printer.

There are many discrete benefits to the Silver Fox

solution - all designed to make the life of the

engineers on the project simple, easy and free from

frustration, allowing them to focus on other more

critical areas.

Background

CEO, Nick Michaelson, founded Silver Fox in 1980. His

goals are to make labelling simple, fast and effective

while offering exceptional levels of quality and customer

service. He says: “I’m continuously developing and

innovating to meet customer demands and technology

advances. My passion for excellence and determination

to be the best in the field has enabled our solutions to

be industry leaders worldwide.”

The remainder of the Silver Fox board comprises

Michelle Michaelson and Andrew Tilbury.

Michelle is the Operations Director. She oversees the

general aspects of Silver Fox. This includes co-

ordinating all facets of the business including: HR,

Marketing and Accounts.

Andrew, the Technical Director, leads the technical

team at Silver Fox with the brief to develop new and

innovative labelling systems and software for the future.

Additional responsibilities include overseeing the

technical support department within the company;

guaranteeing Silver Fox customers will receive the best

technical advice and support available.

Advantages of using Silver Fox

Using Silver Fox can make a difference.

Customer focused

Prompt and rapid service

Clear delivery schedules

Happy to work out of hours

A team that understand the product

Always willing to find an appropriate solution

Experience working on projects with one or more

contractors ensuring consistency of quality and

continuity of styles throughout.