Sidewinder 7 Re-imaging without a CD-ROM drive

Version 7.0Sidewinder

Re-imaging without a CD-ROM drive

About this document

This document explains how to re-image the following Sidewinder® appliance models:

• 110D

• 210D

• 210E

• 410E

You can use to this document as a general guide to re-image other Sidewinder appliance models. However, only the models listed above have been tested. As a result, some steps may require modification to accommodate untested models.

Important: Re-imaging is a disruptive procedure and should be done only when instructed by Secure Computing Technical Support. Several options exist for re-installation and recovery. The condition of your software and hard drive and the state you want to return to will help determine the best method for your situation. See “Re-install and recovery options” in Appendix B of the Sidewinder Administration Guide for more information on the range of options.

Contents...

How re-imaging works ..........................................................................................................2

System requirements............................................................................................................2

Re-imaging the Sidewinder appliance ..................................................................................3

Procedure 1 – Download and install VMware Player ......................................................3

Procedure 2 – Download and install the Sidewinder 7 PXE Imaging Server software....4

Procedure 3 – Install the Sidewinder re-imaging software ..............................................4

Procedure 4 – Re-image the Sidewinder appliance ........................................................6

Updating the image on the Sidewinder 7 PXE Imaging Server ............................................9

[Conditional] Create a patch CD......................................................................................9

Install the patch ...............................................................................................................9

86-0946851-C Re-imaging without a CD-ROM drive 1

How re-imaging works

2

How re-imaging works

To re-image a Sidewinder appliance using the Sidewinder 7 PXE Imaging Server, you create an imaging server on a separate computer and use a cross-over cable to connect the imaging server to the appliance.

Note: Re-imaging a Sidewinder appliance over a network is not supported.

1 Download and install VMware Player® on a Windows® XP computer. This allows you to run a virtual machine on the Windows XP computer.

2 Download and install the Sidewinder 7 PXE Imaging Server software on the Windows XP computer. This creates a virtual machine — the PXE Imaging Server — on the Windows XP computer.

3 Install the Sidewinder Installation-Disk Imaging software on the Sidewinder 7 PXE Imaging Server.

4 Re-image the Sidewinder appliance over a cross-over cable.

Important: Optional patches, such as hotfixes, engineering patches, anti-virus, or anti-spam patches, are not included in Sidewinder re-imaging software. You may install any optional patches after re-imaging your Sidewinder appliance.

System requirements

The computer you use to re-image the Sidewinder appliance must meet the following requirements:

Operating system:

Windows XP Professional or Windows XP Home Edition Service Pack 1 or 2

System requirements for VMware Player:• Processor speed — 400 MHz or faster (500 MHz or faster recommended)

• Memory — 128 MB minimum, 256 MB recommended

You must have enough memory to run the host operating system, plus the memory required for each guest operating system and for applications on the host and guest. See your guest operating system and application documentation for their memory requirements.

• Hard disk — At least 700 MB free disk space for the PXE Imaging Server

For installation, VMware Player requires approximately 215 MB.

Other requirements:• Internet connection

• Cross-over cable

• VGA console or serial console

• Sidewinder Installation-Disk Imaging CD (version 7.0.0.xx only)

Windows XP computer

Sidewinder Installation-Disk Imaging software

PXE Imaging Server for Sidewinder software

Sidewinder appliance

VMware Player software

cross-over cable

Re-imaging without a CD-ROM drive 86-0946851-C

Re-imaging the Sidewinder appliance


Perform these procedures to re-image your Sidewinder appliance:

• “Procedure 1 – Download and install VMware Player” on page 3

• “Procedure 2 – Download and install the Sidewinder 7 PXE Imaging Server software” on page 4

• “Procedure 3 – Install the Sidewinder re-imaging software” on page 4

• “Procedure 4 – Re-image the Sidewinder appliance” on page 6

Procedure 1 – Download and install VMware PlayerDownload the free VMware Player software and install it on your Windows XP computer.

1 Open a browser and go to www.vmware.com/products/player.The VMware Player page appears.

2 Follow the on-screen instructions to download the VMware Player. You will be asked to complete an on-line registration form.

3 Install VMware Player by opening the downloaded file.If you are prompted to reboot your computer when the installation is finished, click Yes.

4 Disable VMware Player virtual interfaces:

a Click Start > Settings > Network Connections. The Network Connections window appears.

b Right-click VMware Network Adapter VMnet1 and select Disable from the pop-up menu.

c Right-click VMware Network Adapter VMnet8 and select Disable from the pop-up menu.

d Close the Network Connections window.

Continue with “Procedure 2 – Download and install the Sidewinder 7 PXE Imaging Server software” on page 4.


www.vmware.com/products/player/


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Procedure 2 – Download and install the Sidewinder 7 PXE Imaging Server softwarePerform this procedure to download the Sidewinder 7 PXE Imaging Server software and install it on the Windows XP computer.

1 Open a browser and go to www.securecomputing.com/goto/updates.

2 Click Sidewinder 7.0 Upgrades and Patches.

3 Type your Sidewinder appliance serial number, then click Submit.

4 In the Contents box on the left, click 7.0.0 Re-imaging Tools.

5 Right-click Sidewinder 7 PXE Imaging Server and save it to your Windows XP desktop.

6 On the desktop of the Windows XP computer, double-click the SW7_PXE_200.exe icon. Follow the on-screen prompts to install the Sidewinder 7 PXE Imaging Server software.

The Sidewinder 7 PXE Imaging Server is now installed on the VMware Player on the Windows XP computer. Continue with “Procedure 3 – Install the Sidewinder re-imaging software” on page 4.

Procedure 3 – Install the Sidewinder re-imaging softwarePerform this procedure to install the Sidewinder re-imaging software on the Sidewinder 7 PXE Imaging Server. You need the Sidewinder Installation-Disk Imaging CD for this procedure.

1 [Conditional] If you use dynamic addressing (DHCP), you must assign a static IP address in order for the re-imaging process to work properly. Open the Internet Protocol (TCP/IP) Properties window and select Use the following IP address, then enter the following values:• IP Address: 1.1.1.1• Subnet mask: 255.255.255.0• Default gateway: 1.1.1.2• Preferred DNS server: 1.1.1.2

2 On the Windows XP computer, open the PXE Imaging Server:

a Click Start > Programs > VMware > VMware Player. The VMware Player window opens.

b Click Open in the Commands section.

c Navigate to C:\Documents and Settings\user\My Documents\My Virtual Machines\SW7PXEImagingServer.


www.securecomputing.com/goto/updates


d Select FreeBSD.vmx and click Open.

A message appears stating that the virtual machine has been moved or copied.

Note: This message appears only the first time you open the PXE Imaging Server. It will not appear in subsequent uses.

e Verify or select I copied it, then click OK.

The Sidewinder 7 PXE Imaging Server (SW7PXEImagingServer) boots FreeBSD, then screen text appears telling you to insert Sidewinder media in the CD-ROM drive.



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3 Insert the Sidewinder Installation-Disk Imaging CD into the CD-ROM drive.

Important: If you are re-imaging a model 410E appliance, you must use revision B of the Installation - Disk Imaging CD (part number 91-0948146-B) or higher. Earlier versions will not work.

• “Copying files...” text appears while files are copied from the CD to the imaging server.• “Done” appears when the files are copied, then a login prompt appears. You do not need

to log in.

4 Remove the Sidewinder Installation-Disk Imaging CD.

You are finished installing the Sidewinder re-imaging software. Continue with “Procedure 4 – Re-image the Sidewinder appliance” on page 6.

Procedure 4 – Re-image the Sidewinder appliancePerform this procedure to re-image the Sidewinder appliance using the Sidewinder 7 PXE Imaging Server software on the Windows XP computer.

1 Disconnect all network cables from the Sidewinder appliance.

Important: The re-image may fail if network cables are not disconnected.

2 Using a cross-over cable, physically connect the Windows XP computer to the Sidewinder appliance. Refer to Figure 1 to determine which port to use.

Figure 1: PXE-enabledethernet ports Model 110D, 210D, and 210E

Model 410E

Use this port

Use this port

Front view

Rear view



3 Connect a VGA console or serial console to the appliance. If you use a serial console, you can use a terminal emulator such as HyperTerminal. If you are connecting with a terminal or terminal emulator, you will need to set the parameters listed below:

Windows XP — If you are connecting with a terminal emulator on a Windows XP computer, set the parameters in the Device Manager of that computer:

a Click Start > Settings > Control Panel.

b Double-click System (in XP view, click Performance and Maintenance, then System). The System Properties window appears.

c Click the Hardware tab.

d Click the Device Manager button.

e Expand Ports (COM & LPT).

f Double-click Communications Port (COM1).

g Click the Port Settings tab.

h Select the appropriate port settings from the drop-down lists.

i Click OK, then close the open windows.

4 If you are restoring a disaster recovery backup from a USB flash drive, insert the flash drive into the appliance’s USB port. Leave the flash drive in its port until the recovery is complete.

5 Prepare your appliance to boot from the PXE server:• Model 110D, 210D, and 210E — Enable the Agent after boot BIOS setting.

a Turn on your appliance.

b Press the Tab key during boot to enter the BIOS.

c Select Advanced BIOS Features and then press Enter.

d Scroll down to select Agent after boot, and then press Enter. Use the arrow keys to verify or select Enable.

e Press the Esc key until you return to the main BIOS menu and then select Save and Exit Setup.

• Model 410E — Modify the appliance’s Boot Agent configuration:

a Turn on your appliance.

b Press Ctrl + s when the following message appears during boot:

Port settings Values

Port COM1

Bits per second 9600

Data bits 8

Parity None

Stop bits 1

Flow control None



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c In the MBA Configuration Menu, use the down arrow to select the Link Speed entry.

d Use the left or right arrow keys to select 100Mbps Full.

e Press the F4 key to save and exit the utility.

Tip: Secure Computing recommends also setting the Windows XP computer’s link speed to 100Mbps Full.

6 Re-image by booting the Sidewinder appliance from the ethernet card. • Model 110D, 210D, and 210E — Press l (lower case L) during startup to initiate booting

from the ethernet card.• Model 410E — Press F12 during startup to initiate booting from the ethernet card.The Sidewinder appliance boots from the Sidewinder 7 PXE Imaging Server and the Wel-come to Sidewinder menu appears. • If you are using a VGA console, press Enter. • If you are using a serial console, select 4. Boot Sidewinder with serial console, then

select your console type.

The re-imaging process begins. When prompted to reboot or shut down, select reboot. You do not need to take further action while the Sidewinder appliance is re-imaged.

7 When the re-imaging is complete, do the following:a Disconnect the cross-over cable from the Sidewinder appliance and the Windows XP

computer.

b Re-connect the network cables to the Sidewinder appliance.

c Turn off the Sidewinder 7 PXE Imaging Server on the Windows XP computer: From the VMware Player drop-down menu, select Troubleshoot > Power Off and Exit.

Perform the following actions as necessary:• If you restored a disaster recovery backup from a USB flash drive, you can remove the

drive after the Admin prompt appears, or leave the USB drive in the appliance for future use.

• If you assigned your Windows XP computer a static IP address in “Procedure 3 – Install the Sidewinder re-imaging software” on page 4, re-assign dynamic addressing (DHCP) through the Internet Protocol (TCP/IP) Properties window.

Refer to the Sidewinder Startup Guide to configure the Sidewinder appliance.


Updating the image on the Sidewinder 7 PXE Imaging Server


Perform this procedure to update the Sidewinder re-imaging software currently installed on the Sidewinder 7 PXE Imaging Server.

Important information: • Do not perform this procedure unless instructed by Secure Computing Technical Support.

The Sidewinder 7 PXE Imaging Server needs to be updated only for hardware-related issues. This will typically happen if the version of re-imaging software on the Sidewinder 7 PXE Imaging Server does not support the appliance that you want to re-image.

• Do not install optional patches, such as hotfixes, engineering patches, or anti-virus patches, on the Sidewinder 7 PXE Imaging Server. After re-imaging a Sidewinder appliance, you can re-install any optional patches on the appliance.

• Patches must be installed on the Sidewinder 7 PXE Imaging Server via CD. – If a patch CD is mailed to you, go to “Install the patch” on page 9.– If a patch is downloaded from the Secure Computing web site, you must first perform the

procedure, [Conditional] Create a patch CD below.

[Conditional] Create a patch CDPatches must be installed on the Sidewinder 7 PXE Imaging Server via CD. Perform this procedure if you download a Sidewinder patch from the Secure Computing web site.

• You need a computer with a recordable CD drive and CD-writing software in order to create a patch CD from the download file.

• You must include a pkglist.txt file on the CD. The file will be provided by Secure Computing. Contact Technical Support for more information about this file.

1 Insert a recordable CD into the Windows XP CD-ROM drive.

2 On the Windows XP computer, create a folder on the desktop called packages.

3 On the Secure Computing web page, navigate to the desired patch and click Download Upgrade. An FTP directory page appears.

4 Right-click the desired patch link and select Save Target As… from the pop-up menu. The Save As window appears.

5 From the Save in drop-down list, select Desktop\packages, then click Save.

6 Copy the pkglist.txt file supplied by Secure Computing into the Desktop\packages folder.

7 Using your CD-creation software, select the ISO 9660 file system format and burn the packages folder onto the CD.

8 Remove the patch CD from the CD drive.

You are done creating a patch CD.

Install the patchOn the Windows XP computer that contains the Sidewinder 7 PXE Imaging Server:

1 Make sure no CD is in the CD-ROM drive. Have your patch CD ready but do not insert it until instructed.

2 Open the Sidewinder 7 PXE Imaging Server (SW7PXEImagingServer):

Note: If the Sidewinder 7 PXE Imaging Server is already open, it must be reset: From the VMware Player drop-down menu, select Troubleshoot > Reset. Wait for the “insert Sidewinder media” message, then go to step 3.

a Click Start > Programs > VMware > VMware Player. The VMware Player window appears.



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b In the Recent Virtual Machines section, click SW7PXEImagingServer.

FreeBSD boots on the Sidewinder 7 PXE Imaging Server, then screen text appears telling you to insert Sidewinder media in the CD-ROM drive in 30 seconds.

3 Insert the patch CD into the CD-ROM drive. “Copying files...” text appears while files are copied from the CD to the virtual server. “Done” appears when the files are copied, then a login prompt appears. You do not need to log in.

4 Remove the patch CD from the CD-ROM drive.

You are finished updating the Sidewinder image on the Sidewinder 7 PXE Imaging Server. Refer to “Procedure 4 – Re-image the Sidewinder appliance” on page 6 for Sidewinder re-imaging instructions.



Notes


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