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#SHRM13 @KevinCSnyder Kevin Snyder, Ed.D.

#SHRM13 @KevinCSnyder Kevin Snyder, Ed.D. #SHRM13 @KevinCSnyder Why will they listen to me? What problem will I help them solve?

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Slide 2 #SHRM13 @KevinCSnyder Kevin Snyder, Ed.D. Slide 3 #SHRM13 @KevinCSnyder Why will they listen to me? What problem will I help them solve? Slide 4 The Results of Poor Communication Decreased Morale Lower Productivity Hostile Workforce Culture Disengagement Inhibited Teambuilding Employee Attrition/Turnover Confusion/Lack of Clarity Slide 5 #SHRM13 @KevinCSnyder Majority of the workforce by 2015! Slide 6 #SHRM13 @KevinCSnyder Slide 7 Slide 8 The single biggest problem with communication is the illusion that it has actually taken place. Dont confuse ACTIVITY with PRODUCTIVITY Slide 9 #SHRM13 @KevinCSnyder Slide 10 Slide 11 I didnt say that Kelly Clarkson just walked into the back of the room. Slide 12 FI LAND THAT JETFIGHTER! Communications Activity Slide 13 Activity Directions Slide 14 No talking Only communicate through notes Must raise hand for messenger Three songs! Slide 15 Ready? Slide 16 Begin! Slide 17 How did this game make you feel? Who felt frustrated? Slide 18 Please read your directions Slide 19 Group questions As Pilots sitting in the A seat, what strategies could we have implemented to prevent communication breakdown? As C-D-E passengers, what could we have done since we find ourselves in the back, lacking information? Slide 20 PILOTS A Seat ~ Dont assume everyone knows what you know ~ Ensure everyone knows the objective ~ Acknowledge you need everyone to get to safety ~ Delegate/ask for help Slide 21 Co-Pilot/Navigator B Seat ~ Be clear about what the objectives are ~ Ask Head Honcho for clarification and help ~ Let Passengers know what you know Slide 22 Passengers C-D-E ~ Be clear about what the objectives are ~ Ask Mechanics for clarification and help ~ Dont just sit there Get Involved! Slide 23 Communicate differently based on what we know We need everyone in the plane As professionals, we find ourselves in each seat at that same time Slide 24 Jet fighter activity directions are on the next few slides! Or you can visit my website, www.kevincsnyder.com/resources to download the directions and powerpoint www.kevincsnyder.com/resources * Note: I have 2 communications exercises; Jetfighter and Roller Coaster. Slide 25 Activity Directions No talking Only communicate through notes Must raise hand for messenger Three songs! Slide 26 Slide 27 Slide 28 Slide 29 Slide 30 Slide 31 Slide 32 Contact me for any questions on how to facilitate/process this activity! Kevin Snyder, Ed.D. [email protected] www.InspirActiveSolutions.com Facebook/Twitter/LinkedIn: KevinCSnyder Slide 33 1)Email: [email protected] [email protected] 2)Website: www.InspiractiveSolutions.com www.InspiractiveSolutions.com 3)TEXT KevinCSnyder to #22828 Three(3) options to receive the Communications Activity : # SHRM13 @KevinCSnyder