SHOWER FANS & LIGHTS

Fire Rated LED White

Finish Warm Shower Light

10806

Fire Rated LED Chrome

Finish Warm Shower Light

10807

LED White Finish Warm

Shower Light

10812

LED Chrome Finish Warm

Shower Light

10813

Air-Star White

Illuminated Fan

10382

Fire Rated LED White

Finish Cool Shower Light

10808

Fire Rated LED Chrome

Finish Cool Shower Light

10809

LED White Cool Shower

Light

10810

LED Chrome Finish Cool

Shower Light

10811

Air-Star Silver

Illuminated Fan

10383

Cyclone White Finish Fan

(without light)

10796

Cyclone Chrome Finish

Fan (without Light)

10797

Turbo White Finish Fan

(without light)

10798

Turbo Chrome Finish Fan

(without light)

10799

Hush Silver Finish Wall

Mounted Timer Fan

10387

Cyclone White Finish Fan

(with light)

10795

Cyclone Chrome Finish

Fan (with Light)

10379

Turbo White Finish Fan

(with light)

10380

Turbo Chrome Finish Fan

(with light)

10381

Hush Silver Finish Wall

Mounted Timer Fan &

Humidity Sensor

10387

ProductImage Code ProductImage Code

Shop Online, betterbathrooms.com • Instore, showrooms nationwide • By phone, 0333 777 4777

Hush White Finish Wall

Mounted Timer Fan

10386

Breeze Silver Finish Wall

Mounted Timer Fan

10385

Hush Chrome Finish Wall

Mounted Timer Fan

10802

Breeze Chrome Finish

Wall Mounted Timer Fan

10800

Breeze White Finish Wall

Mounted Timer Fan

10384

Hush White Wall Mounted

Timer Fan & Humidity

Sensor

10386

Breeze Silver Finish Wall

Mounted Timer Fan &

Humidity Sensor

10385

Hush Chrome Wall

Mounted Timer Fan &

Humidity Sensor

10803

Breeze Chrome Finish

Wall Mounted Timer Fan &

Humidity Sensor

We have thousands more products available online. Please

visit our website for a full range of Shower Lights, Fans,

Seats, Arms, Valves and Wastes.

10801

Breeze White Finish Wall

Mounted Timer Fan &

Humidity Sensor

10384

ProductImage Code

Looking for something?

PARTS 176Click and Collect on the same day!

Things you need to know...Fuss Free Delivery

With our specialist 2 man delivery service, you can have

your new bathroom delivered to your home and to a

downstairs room of your choice.

Flexible Delivery

Arrange your delivery the day you want it!

Delivery can take place 7 days a week between 7am –

8:30pm weekdays and 7am – 6pm on weekends.*

Regular Updates

• You will receive a text, email or phone call to confirm

your delivery date.

• The evening before your delivery is due, you will receive

a text or email confirming your 2hr delivery slot for the

delivery of your bathroom products.

• On your delivery day you will receive a phone call one

hour before delivery of your goods, from one of our

experienced delivery drivers.

Courier Delivery

• For areas and guaranteed days not covered by our 2 man

delivery teams you will receive your delivery through our

3rd party courier.

• They will contact you within 48 working hours of dispatch,

to arrange a convenient delivery date.

• Once a delivery date has been chosen by yourself,

you will receive a text on the morning of your delivery

confirming it is on its way to you.

• Your delivery will arrive on the date you have chosen

between the hours of 8am – 6pm (no specific time can

be given).

• Goods will be delivered as close to your front door as

possible but not inside your property.

• It is strongly recommended that at least 2 able bodied

persons are available to receive the delivery and carry the

goods inside.

Track Your Order

You will receive an email with your order confirmation

number, something like this 1025687. To track your order

visit www.betterbathrooms/track-order. Then enter your

order number and postcode and see where your order is

up to.

*Terms & conditions apply. Permitting all obstacles have been moved prior to delivery drivers arriving. We do not provide guaranteed delivery times as we are routed by computer and have no control on when a delivery will be scheduled that day. Redelivery charges will apply for failed deliveries where you were not home on your selected day

Need Help? Call us on 0333 777 4777

Collection

Products collected from our collection counter must be

checked over before leaving our premises.

Check for damages not defects. Once in your possession

your products are no longer insured by Better Bathrooms.

Consequently, any claims for damages cannot be

accepted.

Collections Available From...

Birmingham

50 Highgate Middleway,

Birmingham,

B12 0DJ

Didcot

Purchas Road,

Didcot,

OX11 7HJ

Leigh

Horizon Park,

Greenfold Way,

Leigh,

WN7 3XJ

Our Returns Policy

Please keep your receipt for anything you buy from

us. It will ensure we can help you, if you need to bring

something back.

Organising a Return

To organise a return you must first get authorisation from

our customer service team. Customer Services will send

you a returns form and ID number, allowing you to return

the goods without complication.

Please note: These conditions do not affect your statutory

rights relating to faulty or misdescribed goods. For further

information about your statutory rights contact your local

authority’s Trading Standards Department or a Citizens

Advice Bureau.

InstallationPlease read the installation instructions carefully

before attempting installation. Check goods with

installers before any installation takes place, so if

your products are damaged, you can determine

if the damage happened before or after the

installation has taken place.

Water PressureYour home water supply may be low or high pressure.

Please check that items are compatible with your

water supply before ordering. You should seek

professional advice if you are unsure. Once installed

the products cannot be returned.

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@betterbathrooms

For exclusive offers & discounts or just a bit of inspiration, why not join us on...

THINGS YOU NEED TO KNOW 178

1. Definitions“Extended Guarantee Pack”, “Pack” or “Extended Guarantee” refers to this pack including all sections and the front end welcome.“First Owner” means the first consumer buying the Qualifying Products.“Qualifying Products” means the products listed 1.1 to 1.7 below that have been purchased on or after 20.12.2014:

1.1 Ceramic basins and toilets - limited to the vitreous china element of these products.

1.2 Baths and Stone Resin Shower Trays - limited to the Acrylic main product body, essential components (including leg sets and acrylic panels whether essential or optional at time of purchase) and substrate backing materials.

1.3 Elite and Trinity Shower Enclosures and Walk-in Shower Glass Solutions - limited to extruded profiles, glass, support bars, hinges and handles. Shower seals and fixings are excluded.

1.4 Aquafloe Shower Enclosures and Glass Backed Shower Cabins - limited to extruded profiles, glazed back panels, glass, support bars, hinges and handles. Shower seals, fixings are excluded.

1.5 Taps, shower valves, Shower heads, Radiators - limited to main body of product and the finish applied (i.e. Chrome plating, powder coat). Tap cartridges, tap aerators, shower ball joint fixings, hoses and shower holders and shower valves cartridges excluded.

1.6 Aqualine Shower Enclosures, Acrylic Backed Shower Cabins and Non-Stone Shower Trays - limited to extruded profiles, acrylic back panels, glass, support bars, hinges and handles. Shower seals, fixings, shower heads, shower hoses and shower valves / cartridges are excluded. Non Stone Shower trays limited to the Acrylic main product body and substrate backing materials.

1.7 Furniture - including non-ceramic Basins, and Cabinetry - limited to the main body of the product and the finish applied. Hinges, runners and work tops excluded. Resin and Acrylic basins limited to main product body and substrate backing materials.

2. Registration of your Extended GuaranteeTo activate your extended guarantee, you will be sent an activation email 21 days after your qualifying products have been delivered. You will then have a further 28 days to activate your guarantee before your guarantee expires. Please note that the Extended Guarantee can only be registered by the First Owner. For the avoidance of doubt, the First Owner must register within the 28 day period from when the original activation email was sent from Better Bathrooms. You are advised to keep a copy of all correspondence with the contact details set out in this booklet.

Your Extended Guarantee will not be activated until it has been completed in full by you, duly registered by you with ourselves (including the provision of all required information) and we have received payment for the Qualifying Products in full.

The registration procedure is essential as it provides us with the necessary consumer details and information to enable us to process a claim, without this information we cannot process a claim. Please take special care and attention when completing your registration documentation as this will provide us with important information in the event of claim under the Extended Guarantee scheme. Information you provide in the registration documentation will be relied upon by us.

3. Your Better Bathrooms Extended GuaranteeThe length of your Better Bathrooms Extended Guarantee is product specific. Details about the length of the Extended Guarantee in relation to each of the Qualifying Products is set out below:

3.1 Ceramic basins and toilets - Standard 1 YEAR guarantee plus 24 YEARS extended guarantee from the date of purchase.

3.2 Baths and Stone Resin Shower Trays – Standard 1 YEAR guarantee plus 24 YEARS extended guarantee from the date of purchase.

3.3 Elite and Trinity Shower Enclosures and Walk-in Shower Glass Solutions – Standard 1 YEAR guarantee plus 14 YEARS extended guarantee from the date of

purchase.

3.4 Aquafloe Shower Enclosures and Glass Backed Shower Cabins – Standard 1 YEAR guarantee plus 9 YEARS extended guarantee from the date of purchase.

3.5 Taps, shower valves, Shower heads, Radiators – Standard 1 YEAR guarantee plus 9 YEARS extended guarantee from the date of purchase.

3.6 Aqualine Shower Enclosures, Acrylic Backed Shower Cabins and Non-Stone Shower Trays – Standard 1 YEAR guarantee plus 4 YEARS extended guarantee from the date of purchase.

3.7 Furniture - including non-ceramic Basins, and Cabinetry – Standard 1 YEAR plus 4 YEARS extended guarantee from the date of purchase.

The remedy available to you under your Extended Guarantee is the right to have any material defects replaced. You have no right under this Extended Guarantee to any further remedy or to any compensation apart from those highlighted in this booklet. Nothing in this Extended Guarantee affects your statutory rights as a consumer.We will not be liable for any losses (financial or otherwise) including but not limited to repair works or refitting costs that are a direct consequence of a manufacturing defect or are indirectly associated with the manufacturing defect during the Extended Guarantee period. Nothing in this Extended Guarantee affects your statutory rights as a consumer or your rights under our Terms and Conditions and Standard Guarantee. It is your responsibility to regularly check the condition of your Qualifying Product. We cannot accept responsibility for any loss or damage suffered, or incurred as a consequence of your failure or delay in reporting defects promptly.We will not be responsible to replace any product that was installed with a fault (ours or otherwise) that would have been clearly evident before installation.The Extended Guarantee only applies to Qualifying Products which have been purchased and used exclusively for domestic purposes only.The Extended Guarantee only applies to Qualifying Products which have been installed in accordance with our fitting instructions (oral or written) and technical data (including product information and specification sheets) current at the time of purchase.The Extended Guarantee only applies to Qualifying Products which have not been re-installed (i.e. they have not been moved from their original installation position or location for any reason). The Extended Guarantee only applies to Qualifying Products purchased and installed in the UKThe Extended Guarantee is not transferable.

4. Making a ClaimIf you wish to make a claim under the terms of this Extended Guarantee then you should contact the Better Bathroom Customer Services Department as follows:

4.1 Call 0333 777 4777 and ensure you have the following details to hand:

4.1.1 proof and date of purchase.

4.1.2 your contact details.

4.1.3 postcode where the unit is installed.

4.1.4 photos of the fault - Better Bathrooms may request that these are provided to assist with assessing your complaint.

4.2 Better Bathrooms reserves the right, and must be offered the opportunity to inspect the complaint in situ and, where applicable, if at all possible in situ as first installed, and we will need to see our applicable batch and delivery note details.

4.3 The Better Bathrooms Customer Services Department will be able to tell you whether the fault can be simply rectified by the provision of a replacement part or arrange an on site visit by an engineer of Better Bathrooms’ choosing.

4.4 If a service call is required it will be booked and the date of the call confirmed. You or a representative (over the age of 18 years) must be present during the entire engineers visit.

4.5 A charge will be made in the event of an aborted service call by you, but not by us, or where a call under the terms of the Extended Guarantee has been booked and failure is not related to product supplied by Better Bathrooms (i.e. Scaling and furring, incorrect water pressure, or other plumbing problem unrelated to the normal function of the components).

4.6 If the Qualifying Product is no longer covered by the Extended Guarantee, a charge will be made for the site visit and for any parts supplied.

GuaranteeTerms & Conditions

Shop Online, betterbathrooms.com • Instore, showrooms nationwide • By phone, 0333 777 4777

4.7 If the Qualifying Product concerned proves to our reasonable satisfaction not to be defective, or you give us the wrong batch or delivery note details, we will be entitled to make a reasonable charge for our efforts in establishing whether they fall within our obligations under our Extended Guarantee and liability statement.

4.8 Service charges are based on the account being settled when work is complete, the engineer will then request payment for the invoice. If this is not made to the service engineer or settled within ten working days, an administration charge will be added. 5. Exclusions to your Extended GuaranteeYour Extended Guarantee does not include the provision of or the rectification of:

Normal maintenance services and the repair and replacement of consumable items such as toilet seats, accessories, wastes and traps, cistern fittings, batteries, fluorescent tubes, light bulbs, fuses, electrical connections, filters, shower hoses, tap and shower cartridges and tap washers;Damage to, caused by or within parts, fixtures or fittings that have not been manufactured or supplied by us; Adjustment of hinges, catches, stays and doors;Normal wear and tear to your Qualifying Product;Damage caused by failure to operate or use the Qualifying Product in accordance with its user instructions;Environmental conditions including UV damage, discolouration or pollution;Damage caused by the use of inappropriate or unsuitable cleaning materials;Damage occurring as a result of any alteration, modification, re-installation, vandalism, accidental damage, misuse, neglect, commercial use, abnormal use or storage or caused by any foreign object;Damage resulting from a failure or delay in arranging for an obvious defect (or any defect which should have been obvious to a reasonable person who has complied with all relevant owner manuals and this Extended Guarantee) to be reported under your Extended Guarantee or rectified;Damage caused by repairs attempted or undertaken other than those carried out by us or a third party authorised by us;Damage as a result of failure to carry our normal day to day maintenance or follow normal maintenance procedures including but not limited to the maintenance procedures specified in the installation instructions;Damage occurring from the incorrect use or connection of the utilities (including electricity, gas or water) to your Qualifying Product;Damage as a result of any accessory (not approved by Better Bathrooms) being fitted to your Qualifying Product;Damage as a result of relocation of your Qualifying Product from its original installation;Damage caused directly or indirectly by war, riot, revolution, act of god or any similar event or by vandalism, theft or attempted theft; orDamage arising from any accident or any act or omission by you.

6. Dissatisfied with replacement parts?In the unlikely event that you are dissatisfied with any replacement supplied, you should report your dissatisfaction to us within 14 days of completion of the supply of the part.

If no notice is received within the 14 days, the part supplied is deemed acceptable to you and the claim is deemed to have been satisfied.

7. General terms and conditionsStatutory RightsNothing in this Extended Guarantee affects your statutory rights as a consumer.

JurisdictionThis Extended Guarantee pack shall be governed by and construed in accordance with the law of England and Wales and any disputes will be subject to the non-exclusive jurisdiction of the English courts.

Confidentiality and Data ProtectionAny information or documentation passing between you and us is confidential, and we shall both keep it as such for as long as such information remains confidential. However this shall not prevent either of us using any confidential information in the proper performance of our obligations under this Extended Guarantee.

We shall ensure that we and our employees comply with the provisions of the data protection laws of all relevant jurisdictions so far as applicable to the provisions of this Extended Guarantee. Without limiting the generality of the foregoing, where any personal data is processed, used or exchanged, in whatever form, we will comply with the requirements of all legislation in force from time to time in the UK, including without limitation, under the Data Protection Act 1998. We will utilise the information supplied to us in accordance with our Privacy Policy. Details of our Privacy Policy can be found here.

Death or personal injuryIn accordance with your statutory rights, this Extended Guarantee does not seek to exclude any liability for death or bodily injury arising from our negligence.

8. CommunicationYou can contact the Better Bathrooms Customer Services Department as follows:

Telephone : 0333 777 4777

In writing :

Better Bathrooms, Horizon Park, Greenfold Way, Leigh, Lancashire, WN7 3XJ.

9. Extended Guarantee terms and conditionsa) Extended Guarantee holder - The Extended Guarantee holder is the only person entitled to make a claim under the Extended Guarantee.

b) Qualifying Product - Any claim under this Extended Guarantee must relate to the Qualifying Product purchased by or transferred to the Extended Guarantee holder as the First Owner.

c) Transfer - The Extended Guarantee is personal to the Extended Guarantee holder and is not transferable.

d) Authorisation - No repairs are to be commenced until authorised by us and all repairs must be carried out by an engineer approved by us. We will not take responsibility for any costs associated with or subsequent rectification of any unauthorised repairs.

e) Replacement of parts - Our obligations under this Extended Guarantee are limited to replacing any part which proves to be defective. Replacement parts where possible will either be the same or similar and we are under no obligation to replace any part or item with an identical part or item.

f) Failure to attend – We cannot be held responsible for failed or delayed attendance due to unforeseen circumstances or difficulties outside our reasonable control. No responsibility can be accepted for any loss or damage suffered or incurred as a consequence of such delay. We will endeavour to communicate any changes in our intended plans but cannot be held responsible for events beyond our control.

g) Design faults and recalls – Any damage to parts which are recalled by the original manufacturer or which have inherent design faults are not covered by this Extended Guarantee.

h) Modifications - This Extended Guarantee is designed to cover Qualifying Products built to their original specification. If a Qualifying Product has been modified with any parts not supplied by us, we reserve the right to decline any Extended Guarantee claim that may arise due to the fitting/failure of a modified part.

i) Paperwork – As a precondition of our liability under this Extended Guarantee you must complete all necessary paperwork and follow all procedures, within the time limits set out in this pack.

j) Maintenance – As a precondition of our liability under this Extended Guarantee you must complete all necessary routine maintenance to the Qualifying Product.

k) Legal proceedings – If a claim is accepted by the manufacturer, we shall be entitled to undertake in the name and on behalf of the Extended Guarantee holder, the absolute conduct, control and settlement of any proceedings and to take proceedings at our own expense and for our own benefit, but in the name of the Extended Guarantee holder, to recover compensation or secure indemnity from any third party in respect of anything which is accepted by Better Bathrooms as being covered under your Extended Guarantee.

l) Void Extended Guarantee

This Extended Guarantee is deemed void in circumstances including, but not limited to:

The Qualifying Products are used for commercial purposes. The Qualifying Products are installed outside of the UK. You have failed to comply with any procedures laid down by the manufacturer or if you have failed to complete and return within the time scales set out in this booklet any of the registration details which we require.The specification of your Qualifying Product has been altered in any material way other than by us or without approval from Better Bathrooms.

TERMS & CONDITIONS 180Click and Collect on the same day!