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Showcasing and Rewarding European Public Excellence www.epsa2015.eu © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN Meeting, Luxembourg, 4 December 2015 EIPA’s European Public Sector Award – EPSA 2015

Showcasing and Rewarding European Public Excellence © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

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Page 1: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

Showcasing and Rewarding European Public Excellence www.epsa2015.eu ©

EPSA 2015 – Key Results and Main TrendsMarga Pröhl, Director-General, EIPA

EUPAN Meeting, Luxembourg, 4 December 2015

EIPA’s European Public Sector Award – EPSA 2015

Page 2: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

The European Public Sector Award...The European network of public sector excellence!

Target:  EPSA targets all sectors of public

administration.

Scope: EPSA awards projects which have

proven their success by tangible

results and impact.

Focus: EPSA focuses on recognition and

dissemination of good practice.

The EPSA brings together the best, most innovative and efficient performers from the European public sector. By

highlighting best practice models of innovative public performance, the award serves as a catalyst for continued progress in

addressing Europe’s most pressing concerns.

Page 3: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 – Institutional & co-financing partners

EU Commission, DG EMPLOY

Luxembourg

Netherlands

Norway

Sweden

Switzerland

Municipality of Maastricht

Province of Limburg

Austria

Belgium

Denmark

Italy

Page 4: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 – Overarching Theme

‘The Public Sector as Partner

for a Better Society’

Innovative solutions and methods with tangible results for improved efficiency and effectiveness in the public sector in relation to 4 key areas:

Effective engagement by government with stakeholders

New service delivery approaches

Innovative knowledge management and leadership approaches

Sound public finance

Page 5: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA2015 - 266 applications from 36 countries

Page 6: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Application period 5 February – 24 April 2015

• Total result: 266 eligible projects submitted from 36 different

countries and EU institutions.

• European/National/Regional level: 160 applications –

(8 evaluators).

• Supra-Local and Local level: 106 applications –

(5 evaluators).

• 64 Best Practice Certificate recipients from 21 European

countries and 1 European agency have been identified

• 27 BPC come from the supra-local and local level, 37 from the

European, national and regional level

Page 7: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015

Page 8: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Publication

Part 1: Trends and Practices

Part 2: Best Practices Catalogue

Available on-linewww.epsa2015.eu

EIPA seminars www.eipa.eu

Page 9: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

Effective engagement by government with stakeholders

Move towards a participatory society and citizens empowerment

Increasing role of governments as facilitator and enabler in co-policy making

Breaking down of departmental silos

Winner and Nominees Urban Environment and Health (ES) – Winner EPSA 2015

Cross-cutting Award FremKom – Future Competencies in Northern Jutland (DK) –

Cross Cutting Nominee Your City, You Decide (PL)

Page 10: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

New service delivery approaches

Co-design and co-creation for human-centered services ICT a well-established tool to deliver efficient services and to

connect with the citizens Extended use of one-stop shops centered around life events

and ground-breaking use of no-stop solutionsWinner and Nominees Every Child Safe Forever (NL) – Winner EPSA 2015 Award

(Local) BQ-Portal – The Information Portal for Foreign Professional

Qualifications (DE) – Winner EPSA 2015 Award (National) ALF – Child Benefit without Application (AU) From Settlement to Employment (NO) – Cross Cutting Nominee

Page 11: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

Innovative knowledge management and leadership approaches

Importance of leadership driving innovation forward Engagement of staff for ensuring successful innovation

processes Organisational support for fostering entrepreneurial and

creative thinking

Nominee Improved Customer-Oriented Policing in an Age of

Austerity (IE)

Page 12: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

Sound public finance

Stronger focus on policy priorities and integrated project management

Increased use of E-procurement practices for promotion of competition and generating savings

Innovative fund management through cross-sectoral partnerships and stage-gate approaches

Nominee Challenge-Driven Innovation – Societal Challenges as

Growth Opportunities (SE)

Page 13: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Award Winner Local level

Every Child Safe Forever (NL) submitted by Youth Protection Amsterdam Region

• System wide change process –involvement of employees• Efficient and effective case management and and user-

centred service• Reduction of administrative burden with 75 % and cost

savings of € 30 million so far

Page 14: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Award Winner (National level)

BQ Portal – The Information Portal for Foreign Professional Qualifications, submitted by the German Federal Ministry for Economic Affairs and Energy• Addressing skills shortages and mutual recognition of

qualifications• A unique initiative - based on joint contribution of

implementing organisations to undertake the equivalence assessments

• Significant results: 73 country profiles and more than 1300 professional profiles

Page 15: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Award Winner (Cross-cutting category)

Urban Environment and Health, submitted by the Barcelona Provincial Council

• Health mainstreaming in urban policies• Breaking down of institutional silos and building

synergies between different areas of political action and across 13 administrative departments

• Building knowledge, developing products and promoting research for use in future urban policy making.

Page 16: Showcasing and Rewarding European Public Excellence  © EPSA 2015 – Key Results and Main Trends Marga Pröhl, Director-General, EIPA EUPAN

www.epsa2015.eu ©

EPSA 2015 Final event and Award Ceremony, 17-18 November, Maastricht

Three events that brought together over 150 participants from 20 European countries:

Presentations by the 9 Nominees at EIPA Handing over the BPC at the Maastricht Town Hall Award Ceremony, Provincial Government House