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Show Previewrecharge your thinking at M+H 2018

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Show Organisers:M and H Media LtdT + 44 (0) 1905 724734 | F + 44 (0) 1905 724744E info@museumsandheritage.comwww.museumsandheritage.comfacebook.com/MandHShow | @MandHShow

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The Museums + Heritage Show This Show Preview is the ultimate guide to what’s on at this year’s Show. Check out our 50+ talks, 90+ expert speakers, 150+ exhibitors and fantastic Expert Zone.

See you at Olympia, London on 16 + 17 May!

Show Sponsors + Partners

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Design, Manufacture and Installation of Period Style Furnishings

Renaissance Collection of Historic Replica Fabrics

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Contents

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pageShow Highlights 5Masterclasses + Demos 6Themes of the 2018 Show 7Ask the Expert 8Exhibitor List 9Wednesday free talks 10Thursday free talks 11Museum + Heritage Awards for Excellence Shortlist 12

IN 1847, THE DUKE OF NORTHUMBERLAND’S TALENTED PASTRY CHEF, JOHN SEARCY,

FOUNDED HIS OWN COMPANY, CATERING FOR THE MOST FABULOUS EVENTS.

We continue to set the standard for excellence in the following surroundings:

CAFES | RESTAURANTS | EVENTS | BARS

Our heritage of innovation and quality still defines us today. We are proud to run the catering in many heritage locations,

including Blenheim Palace, St Paul’s Cathedral, Bath Historic Venues, Kenwood House and St Pancras International Station.

To find out more about working with Searcys, please visit www.searcys.co.uk or contact 020 7585 0505.

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Masterclasses + DemosOur exhibitors know their stuff; tap into their wealth of knowledge in these short on-stand sessions which pack a punch! Keep an eye on our website for details and timings.

GDPR - what it means for youGDPR & Copyright together, looking at compliance from an organisational perspective Thursday 17 May, 14.25 – 15.05

We are once again supporting the sector with the £1000 M+H Prize Fund. Open to all organisations, click here to find out how to enter and see previous recipients of the prize.

ask the expertA free and easy way to get advice specifically for your organisation from key advisers in this sector. Tap into their knowledge and expertise and discover new ways to achieve your objectives – don’t struggle alone!

I have been to two years of the M+H Show and have found it very useful. I really believe in its potential to really inspire and inform people working in the sectorVisitor 2017 Battersea Arts Centre

Click here to register for your FREE pass today!

Follow us!@MandHShow#MandHShow#MandHAwards

More to see, more to do, more to learn !The Museums + Heritage Show, 16+17 May 2018 is the UK’s largest sector exhibition, training and networking event for cultural professionals. Completely FREE to attend, register using the link below.

Arts Council England + HLF updateArts Council England and Heritage Lottery Fund will outline new funding opportunities for the museums and heritage sector in this joint session. Wednesday 16 May, 10.30 – 11.50

Discover new products and servicesWe have brought together the very best suppliers of products and services this sector has to offer. Take a walk around the UK’s largest trade exhibition - you won’t be disappointed with the new tech, ideas and quality services that are on offer and the prices might just surprise you too!

50+Free talksDiscover the latest trends, thinking and insight from more than 90 experts in the sector’s most comprehensive programme of free talks. Check out the details over the page and start planning your day.

the Retail Zone Find exciting new products and bespoke ranges for your shop, guaranteed to enhance your brand and make the most of your collections! Also check out the Retail Talks in Theatre 3 on Thursday 17 May.

Great programme with a good range of talks focused on new digital trendsVisitor 2017 Royal Museums Greenwich

The 2017 Show was really good and very helpful. I loved the New Tech talks Visitor 2017 Natural History Museum

ThemesTo help you plan your visit, the Museums + Heritage Show content is themed across the two days. Click here to view the themes of the Show.

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@DrinksThingThe ultimate informal networking fun. Join us for a drink in the pub after the first day of the Show and meet with other like-minded sector professionals.Wednesday from 6pm, Hand & Flower Pub, London W14 8XJ

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Masterclasses + Demos Our exhibitors know their stuff; tap into their wealth of knowledge in these short on-stand sessions which really pack a punch!Do be sure to check out the website as we will be adding to these over the next few weeks!

Wednesday 16 May Thursday 17 May 10.15 – 10.40See a revolutionary exhibition cabinet merging the displayed objects with animations – MagicBoxMicroform Imaging, Stand D3

12.25 – 12.50Demo of a new innovation, contactless scanning of art & fragile material – the WideTEK® 36ARTCovergold Limited, Stand H8

13.00 – 13.25Can storytelling create, enhance and develop visitor experience and engagement?The Whole Story, Stand B5

10.45 – 11.05Demo of a new solution that can digitise all types of archival medium from books to glass plate negatives within one system - The Scan StudioZeutschel UK, Stand D7

13.10 – 13.35Challenging flat technology by opening up a world of possibilities for better communication, engagement and interaction with the captivating PufferSphere®Pufferfish, Stand K3

12.00 – 12.25Latest developments in data analytics to improve visitor experience.Movement Strategies, Stand H2

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Focus 17 May

Explore the themesof the 2018 Show!

To help you plan your visit, the Museums + Heritage Show content is themed across the two days. Click on the themes below to view more detail on each.

Focus 16 May

Volunteer Management

FundraisingUnderstanding Your Visitors

Learning Collections Management

Both days

Sector Updates Retail+Trading

Exhibition Design +Interpretation

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Engaging New Visitors New Technology

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To advertise on Advisor kelly@museumsandheritage.com or for editorial enquiries adrian@museumsandheritage.com

Keep your finger on the pulse!

advisor.museumsandheritage.com

news, views & features from across the sector

Free! Click here to subscribe today

Ask The Expert Located right at the front of the Show, the Expert Zone is a free and easy way to get advice for your organisation from some of the key associations in this sector. Find out what support and services they can offer to you. Be sure to check out the masterclasses from these experts too!The following organisations will be available to discuss your queries:

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“The Chantry” PlayStation®VR K4Absolute Museum & Gallery Products Ltd G9 accesso K12 Acoustiguide Ltd D8 AlfaVision E3 ALL Creative Branding J2 Annesing Pte Ltd W10 ARAL ETC V6ARJ Cre8 Ltd V7Arkivum G11 Armour Systems + Museums Workshop A12 Arts Council England EAssociation for Heritage Interpretation (AHI) EAssociation of Independent Museums (AIM) EATS Heritage H6 Autmoated Document Services M2 Axiell W3 Bag It Don’t Bin It Ltd t/a Ltd A7Bernd Wolter Design GmbH P12 Betsy Benn Ltd V8BlockDox H5 Bright White Ltd H7 Brightlines Translation Limited W15 British Library Digitisation Services A6 Bruns D2 Canon Projectors C5 Capture Ltd N4 Chocolate Films J9 ClickNetherfield E2 CME Leicester Ltd R3Colin Mulberg Consulting ECollections Trust EConservation By Design Ltd W16 Cornflower N2Covergold Limited H8 CSC Window Films & Blinds Ltd Solar Control Solutions M5 Culture24 ECyreal C3 D J Willrich Ltd F1 Department for International Trade B8 Elgate Products Ltd R2Elmwood Projects Ltd F8 Emma Metcalfe Illustration V12Espy Studios A1 Extensis N6 florea d.sign GmbH D5 G Ryder & Co B3Gallery Systems G14 Genus M4

List of ExhibitorsGlasbau Hahn GmbH C6 Gratnells Ltd P7 Green Owl Toys Ltd V7AGreenspan Projects Ltd F9 Group for Education in Museums (GEM) EHave a Gander V14Heritage Joinery Concepts Ltd F3 Heritage Volunteering Group EHolovis F14 Holy Mackerel A5Humidity Solutions M1 I was here souvenirs R6Infoaktiv/Situate W14 Inovello K7 Interesting AV W20 ITALCA SRL S1ITI MAT Network L3 Jam Creative Studios S2Kids in Museums EKLUG-CONSERVATION T8 Kvorning Design & Communication F6 LamasaTech E9 Link51 R7 Lista UK Ltd H9 London Heritage Volunteer Managers Network ELjusDesign AB M7 LOQI P1m.o.l.i.t.o.r GmbH G5 Mantra Lingua DiscoveryPEN S6 Martick Jewellery V11Max Communications S9 Meaco Measurement & Control Ltd K9 MERLINSOFT LTD R12 Metalico Limited D11 Meyvaert B4 Microform Imaging D3 Modes L2 Montala Limited M3 Moocow Studios T1Movement Strategies H2 Museums + Heritage Advisor Info-pointMuseums Association W5 New Amsterdam B2 No Parking - Digital Storytelling L7 Novatron Humidty Technology E4 NSC Creative G2 Pacific Ltd B1 Paragon Creative Ltd D1 Paul Vick Architects L8

PLB Projects Ltd E8 Plowden & Smith Ltd K1 Preservation Equipment Ltd M8 Pufferfish K3 R C Brady Ltd V9Rackline H3 Renaissance Textiles S5 RSF Europe K15 SBS EPOS H1 Schaefer Toy Company GmbH V10SeatGeek Enterprise Ltd T4 Service Graphics J3 Shared Space and Light J11 Situate W14 Speilzeugmanufaktur VAH V13Surface Impression T6 Sussex Promotions P4System simulation P8 System Store Solutions Ltd W11 Syx Ticketing D4 Tactile Studio S7 TAKEMUSEUM R1Tessitura Network A3 The Museum Leather Company T2The National Archives C2 The Whole Story B5 TMP - The Moule Partnership Ltd K8 Tonwelt Guiding Solutions E1 TOR Systems Ltd P9 Towergate, Museum Insurance G8 Townsweb Archiving P11 Tru Vue, Inc B6 Tyg Tickets L4 Universal Fibre Optics H14 Vennersys Ltd J14 Vernacular Miniatures L9 Vernon Systems Ltd L5Videlio H11 VideoBooth Systems Ltd N1 Vitrinen- und Glasbau REIER GmbH M12 Westair Museum Reproductions V4Wildtouch V15WoodPins & CO by Escapulario N3Workhaus Projects Ltd K6 x-Plora: powered by GEMA Digital G10 Yipp W9 Zeutschel UK D7Zuza Trading P2 correct as at 10.04.18

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Design by National Museums Liverpool | Image © Gareth Jones

China’s First Emperor and the Terracotta Warriors Collider: Step Inside the Worlds Greatest Experiment

Cosmonauts: Birth of the Space Age David Bowie Is

Henri Matisse: The Cut Outs You Say You Want a Revolution? Records and Rebels 1966-1970

Since the 9th of February 2018 the World Museum in Liverpool has been welcoming visitors from near and far to experience one of the world’s greatest archaeological discoveries. This unmissable exhibition spans almost 1,000 years of Chinese history; from the turbulent times of the Eastern Zhou Dynasty to the achievements and legacy of the Qin and Han Dynasties. China’s First Emperor and the Terracotta Warriors is the latest in a succession of blockbuster exhibition fit outs delivered by The Hub and runs until 28th October 2018.

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10.00 - 10.40 Live streaming - as easy as it looks?Come and learn about the practicalities of live streaming from your museum. Could it add a new dimension to your learning offer? Also a look at the hugely succesful inititaive of playing ‘#ArchiveLottery’ via Skype (yes, really), before a Q&A on digital tools and channels.Alec Ward, London Museum Development and Adam Corsini, Museum of London

11.00 - 11.40 Inclusive museums – Kids in MuseumsJoin Kids in Museums’ Caroline Marcus and expert speakers as they share their expertise and practical advice on welcoming wheelchair users and children, young people and families with autism to your venue.Caroline Marcus, Kids in Museums and Claire Madge, blogs at Tincture of Museum and founder of Autism in Museums

12.00 - 12.40 Measuring learning impact – the learning journeyEmma and her colleague will explain the ‘Learning Journey Framework’ and share the practical and strategic impact it’s having on Historic Royal Palace’s learning and engagement programmes. They will also explore ways in which you could apply this approach to measuring impact in your setting.Emma Morioka, Historic Royal Palaces

13.00 - 13.40 Volunteer Makers: how to grow your ownDiscover how riding the wave of powerful community engagement, through volunteering and participation blended together, can make the extraordinary happen. Volunteer Makers is a model and technology pioneered across the UK. Learn how it supports: capacity to grow a community of volunteers; understanding and creating a value exchange; adopting an organisation-wide engagement culture; understanding the new era of audience engagement.Claire Sully, Volunteer Makers and David Juler, Museum of Oxford.

14.00 - 14.40 GEM investigates - who’s in? What does it take for museums to be truly inclusive?A reflective and practical session on how museums can be more inclusive, unpacking common assumptions and challenging us to really question what ‘inclusion’ and ‘engagement’ means. From foundation principles to practical examples to help organisations meaningfully engage with more diverse audiences.Rachel Tranter, Group for Education in Museums (GEM) and Nathalie Palin, Creative Direction Torbay GPS & Cultural development consultant

15.00 - 15.40 Collections and curriculumReal World Science is a network of museums across the UK using their natural history collections to engage pupils and teachers with science. The programme considers global issues on a local scale, linking collections and current scientific research with science curriculum. In addition RWS has developed a Leadership Initiative, led by Great North Museum: Hancock, empowering primary school teachers to shape lessons around students’ own questions. Find out how you can get involved and apply this thinking in your own setting.Gracie Divall, Natural History Museum and Kate Holden, Great North Museum: Hancock

16.00 - 16.40 School engagement – the teacher’s perspectiveThis talk aims to explore key issues within schools when considering a museum or heritage site school trip. Based on research within schools Philip will review the constraints and hindrances teachers experience when planning such trips and how organisations can work with schools to overcome these barriers and encourage wider engagement.Philip Collie, Schoolzone

Learning Theatre 1

Wednesday 16 May • Free Talks Engaging New Visitors Theatre 2

All sessions are free of charge. Places at the talks are limited and issued on the day, on a first come, first served basis. The schedule for both days may be subject to change so please do check the latest information at show.museumsandheritage.com

Wednesday 16 May • Free Talks

Volunteering Top Pick

10.15 - 10.55 Beauty and the BeastHow do you communicate a brand proposition that builds visitor engagement? How do you retain the integrity of your brand’s promise whilst adapting to unpredicted visitor behaviours? How do you manage the impact of a populist event on an historic attraction? This session will offer valuable learnings from Kensington Palace and the recent ‘Diana Her Fashion Story’ exhibition.Georgina Grubb, Kensington Palace - Historic Royal Palaces and Beverley Law, ALL Creative Branding

11.15 - 11.55 Using digital to reach new audiences and increase engagementTwo case studies on how small marketing teams used the latest in digital innovation and automated tools to increase audience engagement. The People’s History Museum’s user-centric digital policy and plan supports a renewed focus on audience engagement. Looking outside this sector Dance Umbrella’s marketing team, which consists of 2 part-time people, talk about how they tackled the daunting side of social media and its 24/7 nature.Angie McFarlane, The Space and John Denton, Golant Media Ventures

12.15 - 12.55 The battle for youth engagementSharing the triumphs, fails and tips learnt in the development of Bristol Museums’ young people’s engagement programme. Claire will cover how she’s done it and how you can also develop a programme that is mutually beneficial to both your museum and local youth services – and encourages wider participation from BAME young people and those from lower socio-economic backgrounds.Claire Simmons, Bristol Museums

13.15 - 13.55 Bringing stories out of the closetThis session will explore the Walker Art Gallery’s approach to LGBT+ programming and audience development. It will look at the Gallery’s broader work in this area and focus particularly on their recent exhibition Coming Out: Sexuality, Gender Identity. One of their most popular exhibitions to date, the show saw a significant increase in new visitors to the gallery.Charlotte Keenan McDonald, National Museums Liverpool

14.15 - 14.55 All In! Making museums accessible to all, one step at a timeThe York Castle Museum has been working hard to improve access to all, both physically and intellectually. Following many complaints, a focussed group has been working on access for the past two years. Through training and embedding the culture of accessibility across all departments, there has been a huge reduction in complaints, a new audience has been reached and the visitor experience has improved for everyone that visits.Melody Beavers, York Castle Museum & St Mary’s Church, York Museums Trust

15.15 - 15.55 Museums and wellbeingPoor mental wellbeing is recognised as a major issue for the UK. How can museums deliver positive outcomes for people with mental health problems and for those in the wider population? Featuring an expert perspective from Paul Farmer, CEO of Mind; an introduction to the new national Culture, Health and Wellbeing Alliance; and an inspiring case study from Manchester Art Gallery.Alex Homfray, BOP Consulting; Paul Farmer CBE, CEO, Mind; Alex Coulter, Culture, Health and Wellbeing Alliance and Arts & Health South West and Louise Thompson, Manchester Art Gallery.

16.15 - 16.55 Working locally, thinking globally: how museums benefit from being outward lookingThrough case studies, attendees will learn how non-national museums across the UK have benefitted from developing an outward looking, international approach to their work using modest Travel Gants from ICOM UK. Details of the next round of ICOM UK – British Council Travel Grants will also be announced.Dana Andrew, ICOM UK and ICOM UK Travel Grant recipients

10.15 - 10.55 Cultural change through community partnershipsRedeveloping the RAF Museum’s London site provided an opportunity to investigate new ways of working. Active visitor engagement and new community partnerships have had an impact across the Museum, influencing audience development, volunteering, ideas testing and programming. The examples of active change-making show why audience research, mutually beneficial partnerships, and community participation are essential tools for the modern museum.Joe Sullivan, RAF Museum London

11.15 - 11.55 Keeping The Postal Museum’s Mail Rail on trackThe Postal Museum launched in full in September 2017, completing its transformation from an archive into a major new attraction. But who cares? Gaining real, usable insight into potential visitors helped identify who was actually interested, their motivations to visit and the size and make-up of the audience. With strong early ticket sales, what do the audiences really think and what has the museum learnt?Harry Huskisson, The Postal Museum

12.15 - 12.55 Futureproofing - who are we here for?How do museums and heritage venues transform themselves into being truly audience-focused and cause-led? And what are the benefits? Liz and Tracy will give candid accounts of their venue’s voyage to define its purpose in society and for the people it touches. They will describe the profound shifts in organisational thinking needed and how this is helping to secure their future.Liz Davies, St Neots Museum; Tracy Stringfellow, Royal Greenwich Heritage Trust and Andrew McIntyre, Morris Hargreaves McIntyre

13.15 - 13.55 The rewards of a visitor focusAt Beamish, using audience insight runs right through the visitor offer – from costumed front-of-house staff, through activities, merchandise sales, programmes, special events, marketing and major new developments. Richard outlines the many ways that Beamish uses knowledge of its visitors to put them at the centre of its focus – and reaps the rich rewards.Richard Evans, Beamish

14.15 - 14.55 Rating, ranting and recommendation: understanding your online audienceLearn how social media can be used to get a better understanding of your current and potential visitors. Katie will reveal examples for gaining insight into audiences, including how to look beyond your own managed social media pages to access the conversations that go on behind your back.Katie Vosper, BDRC Continental

15.15 - 15.55 Using visitor insight to drive engagementThis session shows how SBT used a detailed understanding of audiences to engage visitors in new ways both in Stratford-upon-Avon and worldwide. Techniques and models will be shared, including those from audience research agencies, to engage core, potential and hard-to-reach audiences. SBT will talk about ways in which they’ve used this work for current programmes and future development.David Wright and Paul Taylor, The Shakespeare Birthplace Trust (SBT)

16.15 - 16.55 Whose story is it anyway?Using the Museum of English Rural Life’s (MERL) recent redevelopment “Our Country Lives” as a case study, this session will demonstrate how opening a dialogue with existing and new audiences and stakeholders can lead to a more focused, relevant and responsive interpretation strategy. The MERL also looks at how these audiences can become part of co-creative social media, events and activities.Isabel Hughes and Phillippa Heath, Museum of English Rural Life

Understanding Your Visitors Theatre 3

Exhibition Design + Interpretation Theatre 409.45 - 10.15 Department for International Trade: the museum market in the USAThe Department for International Trade (DIT) has identified the USA as a key market for the UK’s creative industries – including the supply of products and services to the museum sector. The USA is often seen as a challenging market for UK goods and services – but are the challenges real? In this session, we will hear from people who have been there and done it – and will celebrate the launch of a new DIT initiative designed both to explain the scope and size of the market and create short cuts for reaching it.Richard Parry, Department for International Trade; Bill Haley, Haley Sharpe Design and Ann Curtis, MuseumINSIDER

10.30 - 11.50 New funding opportunities from HLF and Arts Council EnglandArts Council England and Heritage Lottery Fund will outline new funding opportunities for the museums and heritage sector. They will provide information and ideas about working with sector support organisations and other funded organisations. HLF will also outline the consultation for their new funding frameworkFiona Talbott, Heritage Lottery Fund and Isabel Churcher, Arts Council England

12.30 - 13.10 Exhibition (Im)possible: no objects, small space and perhaps the most hated King of EnglandKing John, arguably the worst King of England, breathed his last at Newark Castle. On the 800th anniversary of his death, there was a desire to tell the story of John’s final weeks. With no collection, a small budget and an even smaller space find out how these challenges were overcome to create an engaging temporary exhibition.Phil Beard, Newark & Sherwood District Council; Fiona King and Olivia Boutrou, Barker Langham

13.30 - 14.10 China’s first Emperor and the Terracotta WarriorsFind out why Liverpool was selected as the European host city in 2018 to exhibit ‘China’s First Emperor and the Terracotta Warriors’ and discover how the challenges of staging an international blockbuster exhibition were met through design and delivery.Fiona Philpott, National Museums Liverpool and Dominic Sore, The Hub

14.30 - 15.10 Interpretive planning essentials – a practical toolkit for heritage sitesWondering how to turn your brilliant interpretive idea into a deliverable reality? Know who you want to engage but not sure how? Successful interpretive planning means thinking carefully about the why and who. Jo shares practical tips and straightforward tools for planning your project successfully.Jo Scott on behalf of Association for Heritage Interpretation (AHI)

15.30 - 16.10 The exhibition treadmill: is there a better way?Can you generate income by slowing down the treadmill of exhibition production? Culture Syndicates CIC have created a new way for small and medium sized organisations to share temporary exhibitions, saving partners’ time and resources. This session reveals the framework we used to plan this new approach and how you can get involved.Hollie Davison, Culture Syndicates CIC and Liz Weston MBE, Mansfield Museum

16.30 - 17.10 Re-engineering the Brooklands ExperienceAn £8m project has transformed Brooklands Museum – moving a Grade 2 listed building, creating an immersive factory exhibition and re-opening the finishing straight of the world’s first purpose built motor racing circuit after nearly 80 years. Hear about how the ambitious plans have come together and the challenges along the way.Valerie Mills and Tamalie Newbery, Brooklands Museum

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Thursday 17 May • Free Talks Thursday 17 May • Free Talks

All sessions are free of charge. Places at the talks are limited and issued on the day, on a first come, first served basis. The schedule for both days may be subject to change so please do check the latest information at show.museumsandheritage.com

09.50 - 10.30 One Collection - to boldly go where no collection move has gone beforeThe One Collection project is moving the Science Museum’s collection of 320,000 objects from its current store to a new facility in Wroughton. We aim to make it more than a ‘lift and shift’ exercise and build a foundation for better collections management, both physically and digitally, beyond the lifespan of the project.Adrian Hine and Emily Yates, Science Museum

10.45 - 11.25 Open wide – developing open access to your object storesThe Museum of English Rural Life (MERL) is housed in purpose-built galleries including a mezzanine storage area for the reserve collection. Redeveloped through the HLF funded capital development, “Our Country Lives” The MERL now offers open access to these stores. Find out the benefits to this approach.Isabel Hughes and Ollie Douglas, Museum of English Rural Life

11.40 - 12.20 How to choose a CMS: finding the right fitInvesting in a new collections management system is a significant undertaking, and with the time and money dedicated to the process, you want to get it right first time. This workshop will help you pinpoint the important things to look for in a new CMS.Amy Adams, National Museum of the Royal Navy and Christina Leahy, Axiell

12.35 - 13.15 Caring for your photographic collectionsHow to care for photographic collections in museums without specialist photographic stores or access to a photographic conservator. We will cover what causes photographs to fall apart, how to slow this down and how to increase the lifespan of your photographs.Lorraine Finch, LF Conservation and Preservation and Louisa Burden ACR, Science Museum

13.30 - 14.10 Digitised collections at the heart of a location-based mobile experienceBuxton Museum’s www.wondersofthepeak.org.uk is a web app which extends Wordpress. It aims to link collections more closely with their place of origin, ultimately encouraging the user to visit the landscape. Find out why and how the platform was created – from pilot testing and procurement, through to design and delivery.Joe Perry, Buxton Museum and Art Gallery and Dr Ben Bedwell, University of Nottingham

14.25 - 15.05 GDPR, data protection and copyright for museums: what do you need to know?This session will explore important information law issues for museums – focusing on GDPR, data protection and copyright and their applicability within collections management, digitisation, digital asset creation, use and publication. A look at case studies and practical tips as well as time for Q&A.Naomi Korn, Copyright & Compliance Specialist, NKCC

15.20 - 16.00 When the numbers don’t add up: the challenges, solutions and prospects of the Natural History Museum’s Digital Collections ProgramThe NHM has for over a decade been tackling the digitisation efforts required to make 80 Million collection objects available globally. The NHM has developed various innovative solutions in hardware, software workflow and digital access to cope with an industrial scale challenge that refuses standardisation.Steen Dupont, Natural History Museum

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10.00 - 10.40 What if you could analyse all your museum data in one place?If you manage museum data this session will help you. It reviews how the Natural History Museum is building a central definitive service to analyse business data. It covers automating the aggregation, cleaning and transformation of data from multiple business data sources into a central data store, distributing reports via centralised dashboards, cultural and stakeholder issues and data security.Andrew Lewis, Natural History Museum

11.00 - 11.40 Together we are strongerIf small and medium sized museums team up, can they compete with, or even surpass, the resources often available only to larger museums, and deliver high quality cutting edge digital interpretation? MMEx is a non-profit membership organisation for museums across Denmark, creating a resource of experts for all museums, to deliver meaningful contemporary interpretation; from concept to final implementation.Ludvig Lohse, MMEx - Center for Digital Interpretation in Museums

12.00 - 12.40 Livestreaming – giving audiences remote controlThis session looks at best practice in museum livestreaming – the pitfalls, successes and magic moments from the perspective of Jon Sleigh, Leaning Officer, Arts Council Collection. An open discussion on how to grow your online brand, accessing hard to reach audiences and honest sharing from an engagement specialist.Jon Sleigh, Arts Council Collection, Birmingham Museum and Art Gallery

13.00 - 13.40 New for old: choosing appropriate technology for a new museumThe Postal Museum fuses a museum experience with the appeal of a visitor attraction. This session examines the use of technology to develop access to collections, augment visitor experiences and foster sustainable digital facilities. From interactives to 3D imaging, from digitisation to business generation, this session explores the impact of technology on a HLF funded capital project.Martin Devereux and Rachel Kasbohm, The Postal Museum

14.00 - 14.40 My camera loves Euclid, Algebra & Newton: cultural & heritage photography for the 21st CenturyA introduction to professional cultural and heritage photography and a whistle-stop tour of how we see, measure and record colour, why standards in cultural heritage digitisation are so important. What exactly does the new international standard (ISO 19264) specify and how to bring your institution into line.Tony Harris, Government Art Collection and Andrew Bruce, The Postal Museum

15.00 - 15.40 A commercial approach to Virtual RealityHow the Science Museum Group approached their first commercial venture into VR. From creation to deployment, a discussion on how VR can be utilised in museums for commercial and strategic benefit. Space Descent VR with Tim Peake supports the group’s acquisition of Tim Peake’s Soyuz capsule with a unique and immersive experience allowing visitors to fall back to earth in a spacecraft.Mark Cutmore, Science Museum Group

16.00 - 16.40 BYOD (bring your own device) vs on-site devices – what should museums be offering their visitors?This session is for museum professionals responsible for onsite interpretation and visitor experiences wishing to get a broad overview. It will be a practical exploration of solutions available for museums to deliver digital on-site visitor offers (including native apps, progressive web apps, audio & multimedia guides, tablets and AR glasses). Attendees will leave with essential tips, advice and greater understanding of the pros and cons of a range of solutions to consider.Spencer Clark, ATS Heritage

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09.50 - 10.30 Less CAN be more: how to maximise retail revenue with limited space and budgetIn recent years, museum retailing has become mainstream - with many larger museums and heritage sites able to compete with the High Street for innovation and originality of product and environment. This session will share five principles that will enable smaller institutions to maximise their assets and develop successful shops.Stephen Spencer, Stephen Spencer & Associates

10.45 - 11.25 The importance of heritage venues engaging and supporting the local communityFor centuries large historic houses have been at the heart of the local community. From the purchasing of local ingredients and the employment of local residents, to the tourism that is brought to the area, Blenheim Palace has a desire to champion this approach. The team from Blenheim Palace and Searcys will be discussing the importance of engaging with the local community and the joint journey that they have committed to for the term ahead.Dominic Hare, Blenheim Palace and Matt Thomas, Searcys.

11.40 - 12.20 Small can be beautiful, but how do we make it pay? Commercial development in small museums and galleriesWith limited resources and space, what opportunities are there for smaller museums to maximise visitor spend and generate a commercial return from visitors and assets?John Barford, Commercial Development Consultant and Interim Director

12.35 - 13.15 Admission charges - what does the research tell us?The AIM commissioned 2016 UK-wide research study about the impact of charging or not for museum admission assessed the impact of charging on visitor numbers, visitor diversity, museum income, visitor satisfaction and the reputation of the museum. The research findings and the associated guidance provide useful lessons for museums about the issues to consider when thinking about charging for admissions or not.Emma Chaplin, AIM and Jonathan Durnin, DC Research

13.30 - 14.10 Provocative, disruptive and risk-takingBernard Donoghue will share case studies, trends and data on how attractions are finding new audiences through fostering unusual creative partnerships, being bolder, more provocative and being prepared to ‘stretch’ their brand.Bernard Donoghue, Association of Leading Visitor Attractions and Museums + Heritage Awards Judge.

14.25 - 15.05 Expanding your network and buying opportunities with Enterprise IrelandThe Ashmolean Museum’s Lycia outlines her experience of receiving support from Enterprise Ireland and how their museums and heritage work have helped diversify her network across a variety of disciplines, introduced new sources of product and developed the commercial offering and relationships. Find out how this can also work for you.Lycia Lobo, The Ashmolean Museum, University of Oxford and Maeve O’Neill, Enterprise Ireland UK

15.20 - 16.00 Life changing leadership lessons from the Museums and Resilient Leadership (MRL) ProgrammeRegularly described as ‘inspiring’ and ‘life changing’, MRL applies the best in leadership from politics, culture and business to the heritage sector. Find out how we help individuals and their organisations build leadership resilience. Now in its fifth season, MRL is part of the Black Country Living Museum’s NPO project portfolio through to 2021.Stephen Feber, Museums and Resilient Leadership (MRL)

Fundraising, Retail+Trading Theatre 3 stream

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10.00 - 10.40 Exhibitions for all agesThis workshop will explore two successful temporary exhibitions at the Museum of London in 2016-17: ‘Fire! Fire!’ and ‘Tunnel: the Archaeology of Crossrail’. Both exhibitions were aimed at families and adult visitors and were designed with a balance of collections and interactivity in mind. The workshop will look at how exhibition design, text approaches, interactives, and immersive spaces can be developed to work for visitors across all age ranges. Elpiniki Psalti and Louise Doughty, Museum of London

11.00 - 11.40 Mentoring for AllTamsin and Isabel will outline the plans for a national Mentoring for All scheme for museums and describe the outcomes from the pilot programme. Come along and hear about great practice for being a mentor and a mentee.Tamsin Russell, Museums Association and Isabel Churcher, Arts Council England

12.00 - 12.40 Oh! What a Lovely War?Modern military museums face a unique balancing act: to highlight the achievements of regiments in campaigns yet try not to glorify war. Objects acquired from enemies can act as symbols of victory but many of these present challenges with modern interpretation. Jasdeep shares the revised methods of interpreting and displaying contentious objects in the newly redeveloped NAM. This warts-and-all session explores the successes and challenges of developing galleries for new audiences with a particular focus on community insight.Jasdeep Singh, National Army Museum and Holly Winter, PhD candidate, University of Warwick

13.00 - 13.40 Bawdsey Radar from death rays to Saturn’s ringsHear our lessons learnt from working together to develop a contemporary visitor experience from the volunteers’ and also the interpretive designer’s perspective.Jamie McCall, PLB and Mary Wain, Bawdsey Radar Trust

14.00 - 14.40 Going beyond the 3D experience - Opera: Passion, Power and PoliticsHow do we start to think about curating our exhibition spaces in new ways? The design brief for this blockbuster exhibition at the V&A was approached in 4D rather than 3D, it considered a multi-sensory visitor experience. In an age where people can be transported via virtual/digital means to anywhere in the world, what effect does this have in the context of museum environments?Kate Bailey, Olivia Oldroyd and Rebecca Lim, V&A

15.00 - 15.40 Joined up: effective networks for heritage volunteeringThe Heritage Volunteering Group supports volunteer manager networks across the UK. Learn how and why these meetings will keep us at the cutting edge of the sector’s Volunteer Development strategies, and find out how you can get involved.Richard Gough, The Ironbridge Gorge Museum Trust and Vice Chair of Heritage Volunteering Group

16.00 - 16.40 Liget Budapest Project – a renewal and development of Budapest’s largest public park as a high value cultural hubThe City Park (Városliget) offers in its 200 year history a world-wide unique mixture of a 100 hectare natural green environment and institutions of leisure, entertainment and culture next to the World Heritage area of Budapest. Hear how the whole park will be completely rejuvenated, the green area will be enlarged while the institution buildings will be either renovated or newly built to compose a high quality, family and visitor friendly cultural site focusing on the sustainability, the high-tech solutions and the visitor’s experience.Attila Sághi; Izabella Fekete and Zoltán Rostás, Városliget Ltd

Exhibition Design + Interpretation Theatre 4 stream

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Volunteering Top Pick

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The shortlist 2018Congratulations to all our shortlistees and best of luck for 16 May!

Awards After Party The celebrations will continue into the small hours at our Awards After Party sponsored by BECK. Awards ceremony guests are invited to stay on at the ultimate industry networking event and enjoy a few drinks in the sophisticated surroundings of 8 Northumberland. The whole evening promises to be the perfect blend of celebration, glitz, glamour and business networking too!

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Book your ticket to the industry’s hottest event!

Project on a Limited Budget Supported byBailiffgate Museum & Gallery, Illustrating Harry PotterMaidstone Museums, Research & Display of Mummified Remains for ‘Ancient Lives’Grant Museum of Zoology, UCL, The Whale WeekenderThe Natural History Museum at Tring, Dodos: Old Bird, New TricksHeritage Learning with Ferens Art Gallery, Explore Art (Under 5s and Families Gallery)

Temporary or Touring Exhibition Sponsored byPeople’s History Museum, Never Going Underground: The Fight for LGBT+ RightsThe Salisbury Museum, Terry Pratchett: His WorldNational Trust, Prejudice & PrideDitchling Museum of Art + Craft, Eric Gill: The BodyScience Museum, London, Robots: The 500-Year Quest to Make Machines HumanVictoria and Albert Museum, You Say You Want a Revolution?National Museums Liverpool / Arts Council Collection, Coming Out: Sexuality, Gender & Identity

Educational Initiative Sponsored byLeeds Museums and Galleries, Exceed Expectations … with objects and artworksShakespeare Birthplace Trust, Sharing Shakespeare’s StoryThe Royal Parks, Speak Up! The Hyde Park Debating ChallengeUCL Museums and Collections, Museums on Prescription

Best Shop under £500kNational Museums Liverpool, World Museum Shop RedevelopedBury Art Museum, Bury Art ShopRoyal Albert Memorial Museum & Art Gallery, Exeter, The Shop at RAMMBrontë Parsonage Museum, Brontë Parsonage Museum ShopJodrell Bank Discovery Centre, The University of Manchester, Jodrell Bank Discovery Centre Shop

Best Shop over £500kThe Hepworth Wakefield Shop, The Hepworth WakefieldYorkshire Sculpture Park (YSP), YSP ShopBritish Library, British Library RetailTower Bridge, Tower Bridge ‘Gift Shop Redesign’

Permanent ExhibitionCartwright Hall Art Gallery, Bradford Museums & Galleries, The David Hockney GalleryNational Army Museum, National Army Museum Permanent GalleriesNational Science and Media Museum, part of the Science Museum Group, WonderlabBrooklands Museum, The Brooklands Aircraft Factory & Flight ShedHaley Sharpe Design on behalf of The Postal Museum, The Postal Museum and Mail RailAshmolean Museum, University of Oxford, The Ashmolean StoryThe Natural History Museum, Hintze Hall

The International AwardMuseum of South East Demark, Vikingeborgen/The Viking FortressCanadian Museum of History, Canadian History HallHolland Open Air Museum and Kossmann.dejong, The Canon of Dutch HistoryVardemuseum in co-operation with Tinker imagineers, TIRPITZ - hidden stories on Danish west coastDenis Byrne Architects + Thirty Three Trees, Derrigimlagh: The Marconi Station / Alcock & Brown Landing SiteThe Museum of Islamic Art in the Pergamon Museum, Berlin State Museums,The Syria Initiative - Museum as Mediator of Shared HeritageYorkshire Sculpture Park, Summer ClubChiltern Open Air Museum, Literacy Theme Days for Primary Schools

Marketing Campaign Sponsored byVictoria Art Gallery, Here Be Dragons marketing campaignBirmingham Museums Trust, Coming Out: Sexuality, Gender & IdentityThe Postal Museum, Launching The Postal Museum and Mail RailOxford University Gardens, Libraries & Museums, Mindgrowing CampaignBristol Aero Collection Trust, Aerospace Bristol

Fundraising Initiative of the YearFriends of RVCP + The Royal Victoria Chapel, Raise the RoofHaslemere Educational Museum, Museum in a MillionNational Museums Scotland, Save the Galloway HoardWatts Gallery - Artists’ Village, #YayNotNeighGairloch + District Heritage Co Ltd, Our Land, Our People, Our Story

Restoration or Conservation Sponsored by National Museums Liverpool, Murillo’s Virgin and Child in Glory ConservedRoyal Museums Greenwich, Armada Portrait of Elizabeth INorfolk Museums Service - Norwich Castle Museum & Art Gallery, Nelson & Norfolk: The conservation of the Ensign of Le GénéreuxThe Royal Parks, Brompton Cemetery Conservation ProjectLondon Mithraeum Bloomberg SPACE, London Mithraeum

Volunteers of the Year Award – Team In partnership with Old Royal Naval College, Painted Hall Conservation VolunteersScottish Football Museum, Football Memories Volunteer NetworkNational Trust - Buckland Abbey, Buckland Abbey Art Ambassador VolunteersCentury of Stories - Leicestershire County Council, Bosworth TommiesRipon Museum Trust, The Refurbishment TeamHolocaust Survivors’ Friendship Association Survivor speakers

Volunteer of the Year Award – Individual In partnership with National Football Museum, Allan MaullThe Mid Hants Railway, Miss Jessica ArnoldCanal & River Trust, National Waterways Museum, Barry GreenMuseum of London, Claire MadgeCornwall’s Regimental Museum, Jenny Simmons

Innovation Sponsored byMuseum of London Archaeological Archive, #ArchiveLotteryTate, Preloaded and HTC VIVE, Modigliani VR: The Ochre AtelierCanal & River trust, National Waterways Museum and Jam Creative Studios, Boats of Every Description: An Interactive JourneyScience Museum Group, Space Descent VR with Tim PeakeNational Gallery with Van Gogh Museum, Neue Pinakothek, Philadelphia Museum of Art, Seiji Togo Memorial and Facebook, #SunflowersLive

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