Show Me the Measures: Show Me the Measures: Performance Measures Performance Measures

for Environmental Services for Environmental Services

City of San Diego, CACity of San Diego, CAElmer Heap, DirectorElmer Heap, DirectorEnvironmental Services Environmental Services DepartmentDepartment

SAN DIEGO, CALIFORNIA

• Seventh largest city in the USA

• Population: 1,223,400

• Area: 342 square miles

• 52 miles long from north to south

MEASURING SUCCESS…MEASURING SUCCESS…

Solid waste landfill operationsSolid waste landfill operations

Solid waste collectionSolid waste collection

Refuse Disposal Division

Environmental Services Environmental Services DepartmentDepartment

Refuse Disposal Refuse Disposal DivisionDivision

Miramar Landfill Miramar Landfill OperationsOperations

Fee CollectionFee Collection

Ecological ServicesEcological Services Maintain Closed LandfillsMaintain Closed Landfills Regulatory ComplianceRegulatory Compliance

Positions FY 2004 Budget

92.50 $ 19.2 M C.I.P. $ 5.7 M

“MIRAMAR: A full-scale waste management and environmental effort.”

--Waste Age Magazine, 1992

Miramar Landfill FactsMiramar Landfill Facts

• Operated by City of San Diego• City’s only operating landfill• Land owned by U.S. Department

of Navy• “Rent” = free disposal of military

waste• Site of nationally known bird

control program

1953

• Innovative native plant revegetation program

• 1,423-acre site in operation since1959

• Projected closure: 2012• Rock aggregate mining provided

additional capacity• Landfill gas extraction partnerships

1999

ISO 14001 ISO 14001 Certified!Certified!July 2002July 2002: The Refuse Disposal Division : The Refuse Disposal Division

becomes registered to the ISO 14001 becomes registered to the ISO 14001 international Environmental Management international Environmental Management System standard. System standard. Miramar Landfill:Miramar Landfill: The first municipally The first municipally managed landfill in the country to managed landfill in the country to successfully complete this rigorous successfully complete this rigorous certification process.certification process.2003 “Solutions Winner”-2003 “Solutions Winner”- Awarded by Awarded by Public Technology InstitutePublic Technology Institute

EEnvironmental nvironmental MManagement anagement PProgram (EMP) rogram (EMP) July 2001-July 2003July 2001-July 2003

EMPEMP EnvironmentalEnvironmental

Reduction/SavingsReduction/Savings

Economic Cost Economic Cost Savings Savings

Fee BoothFee Booth Ticketless TransactionTicketless Transaction

18 Tons CO218 Tons CO2 2,500 idle time hours 2,500 idle time hours eliminated eliminated

Groundwater Groundwater

Micro PurgeMicro Purge

6,910 gal purge water 6,910 gal purge water eliminatedeliminated

$2,500 disposal cost $2,500 disposal cost savingssavings

Potable Water Use Potable Water Use ReductionReduction

62 million gallons of 62 million gallons of potable water savedpotable water saved

$65,000 water cost $65,000 water cost savingssavings

Exhaust Emissions Exhaust Emissions ReductionReduction

(Heavy Equipment)(Heavy Equipment)

2,458 tons CO22,458 tons CO2

14 tons CO, 69 tons NOx14 tons CO, 69 tons NOx

1 ton SOx, 4.4 tons PM101 ton SOx, 4.4 tons PM10

$2,600,000 rate savings$2,600,000 rate savings

(annual rate savings (annual rate savings beginning 7/03)beginning 7/03)

Stormwater PollutionStormwater Pollution

PreventionPrevention

3,000,000 gallons of storm 3,000,000 gallons of storm water pumped for dust water pumped for dust

control and spillway control and spillway overflow preventionoverflow prevention

COST COST vs.vs. BENEFIT ANALYSIS BENEFIT ANALYSIS One time implementation costs: One time implementation costs: $220,000,$220,000, including, including, consultant, materials, training, travel, and ISO consultant, materials, training, travel, and ISO program specific labor costs over a two year period.program specific labor costs over a two year period.

On-going (On-going (annualannual) cost savings: ) cost savings: $2,162,000:$2,162,000:-$2,000,000 Heavy equipment rate savings by shutting off -$2,000,000 Heavy equipment rate savings by shutting off equipment during breaks and morning maintenance period.equipment during breaks and morning maintenance period.- $80,000 diesel cost savings by shutting down heavy - $80,000 diesel cost savings by shutting down heavy equipment during breaks and lunch periods.equipment during breaks and lunch periods.-$47,000 Plant protector/container reuse.$47,000 Plant protector/container reuse.- $29,000 water cost differential for using reclaimed water $29,000 water cost differential for using reclaimed water in place of potable water.in place of potable water. $ 6,000 water meter charge savings (Meter downsized $ 6,000 water meter charge savings (Meter downsized from 6” to 4”)from 6” to 4”)

MEASURING SUCCESS…MEASURING SUCCESS…

Solid waste landfill operationsSolid waste landfill operations

Solid waste collectionSolid waste collection

Environmental Services Environmental Services DepartmentDepartment

Collection Services Division

Refuse CollectionRefuse Collection Curbside Recycling Curbside Recycling

CollectionCollection

Curbside Greenery Curbside Greenery CollectionCollection

Special CollectionSpecial Collection

Collection Services Collection Services DivisionDivision

$ 49.7 M$ 49.7 M183183252.88252.88

FY 2004 BudgetFY 2004 BudgetTrucksTrucksPositionsPositions

Refuse CollectionRefuse Collection

Over 315,000 weekly Over 315,000 weekly residential collections residential collections

Over 29,000,000 total Over 29,000,000 total refuse, recycling and refuse, recycling and greenery stops per greenery stops per yearyear

More than 374,000 More than 374,000 tons collected yearlytons collected yearly

2004 City Survey Results 97% Customer Satisfaction Rating!

The City of San Diego’s Solid The City of San Diego’s Solid Waste Collection SystemWaste Collection System

• 8,100 miles of streets traveled

• 315,000 single family and small business customers

• 16 million stops per year

• 380,000 tons of refuse collected

TRAVEL DISTANCE: TRAVEL DISTANCE: Refuse Collection RoutesRefuse Collection Routes

With such a large geographical area With such a large geographical area to cover in the collection system, to cover in the collection system, one of the priorities in reducing air one of the priorities in reducing air emissions was to find a way to emissions was to find a way to reduce miles traveled. reduce miles traveled.

•Reduces mileage by 20% with the incorporation of RouteSmart software.

Geographical InformationGeographical Information

Systems (GIS)Systems (GIS)

•Partially activated, and has already saved: •23,000 miles/year•11,500 gallons of fuel•129 tons of CO2

GEOGRAPHICAL INFORMATIONSYSTEMS (GIS)

MondayTuesday

WednesdayThursday

Friday

134

147 148 148

140

127

132

128

125 127

100

105

110

115

120

125

130

135

140

145

150

Number of Routes

Days of the Week

Total Current Routes vs Total Proposed Routes

Total Proposed Routes

Total Current Routes

Project ImpactsProject Impacts

Save taxpayer moneySave taxpayer money: Up to $600,000 : Up to $600,000 in General Fund in first year.in General Fund in first year.

Reduce air pollutionReduce air pollution: Smaller fleet, : Smaller fleet, reduced miles, “Zone” management.reduced miles, “Zone” management.

““How can we afford not to do it! How can we afford not to do it!

It is not just sustainability that is at It is not just sustainability that is at issue. We are, in fact, talking about the issue. We are, in fact, talking about the survivability of our communities, our survivability of our communities, our countries, and our world. countries, and our world.

At the City of San Diego, there is always At the City of San Diego, there is always something we are working on, something we are working on, something we are planning, and something we are planning, and something we are dreaming about that something we are dreaming about that will contribute to a sustainable future.will contribute to a sustainable future.