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Improve employee performance with the largest
and fastest-growing library of training videos.
?How are you
incorporating video
into your learning
programs?
What’s the longest
video you’ve watched
online in last 30 days,
excluding t.v. shows
and movies?
?
…Agility is demonstrated by the ability to quickly solve day-to-day business
problems, to identify new processes and frameworks for speed of delivery,
to cross global and functional lines without faltering, and to accept, respond,
and initiate change.
Employees who can identify opportunities, adapt,
and thrive in the reality of change have a propensity
to be high performers. Given the right resources and
investment in learning, these traits are achievable
across the entire organization.”John Ambrose, Sr. Vice
President Strategy,
Skillsoft
Employee Development Challenges
IMMEDIATE STRATEGIC
How do we achieve
goals?
How do we prepare the
organization for the
future (or is it the
present)?
Why bite sized learning?
11
minutes
9 out of 10 Americans already
use their smartphones for work.
Cisco BYOD Insights Report 2013
Traditional approaches to
learning were focused on
improving known skills to solve
known problems.
volatility
uncertainty
complexity
ambiguity
it’s a VUCA world…
We are moving from a world of problems, which demand
speed, analysis and elimination of uncertainty to solve –
to a world of dilemmas, which demand patience, sense-
making and an engagement with uncertainty.
SOURCE: Denise Caron,
It’s a VUCA World
THE % OF KNOWLEDGE IN YOUR BRAIN NEEDED
TO DO YOUR JOB
1986 – 75% 1997 – 15-20% 2006 – 8-10%
Source: Robert Kelly, Carnegie-Mellon University
Traditional approaches
won’t work…
No classroom is large enough.
No individual is smart enough.
No response time is fast enough.
No intervention is complete enough.
No program lasts long enough.
No solution is global enough.
…
1
3
2
CONTEXTUAL:
Role, location
INFORMAL:
Everyday, ad hoc
SOCIAL:
Discussion, recommendations
4
6
5
A Nimble Learning Content Strategy
TIMELY:
Just in time, moment of need
MOBILE:
Anywhere, anytime
CONCISE:
Short videos, quick updates
An information rich world
requires everyone to be
continuous learners.…remember the 6%...
CONTENT
definition curation
delivery
WHAT IS CONTENT?anything that answers a question that we
might be asking in the moment
Delivery looks
familiar to me and
there is video to
watch
Content is
personalized to fit
my needs
Mobile – must
have, it’s not an
option
Social – shareable
with friends and
colleagues and I
can comment
LEARNER EXPECTATIONS
CONTENT CHARACTERISTICS
Short, relevant videoI choose when and
how to access
content
Easy to use -
intuitive
Learning
experience fits to
delivery mode
Content is accessible
no matter what
device I’m using
Easy to find and
easy to share
EngagingContent is
accessible in any
location or work
environment
Why short
video?
50% 70%100
ms
Of the brain is used for visual
processing
Of the sensory receptors are in
the eyes
To get a sense of the visual scene
Visually Wired Brain
ADULT LEARNING SHORT-FORM VIDEO
Adults are internally motivated and
self-directed
Self-directed, access as needed and when
needed
Adults bring life experiences and
knowledge to learning experiences
Interaction with others when a social
component is available
Adults are goal oriented Goals promoted through short, timely bursts
of relevant content
Adults are relevancy oriented Easier to be relevant when content is short
and targeted
Adults are practical Little to no workflow disruption
Adult learners like to be respected Employees manage and control pace and
timing of their own learning
LOWER COSTS
EXTENDED REACH
PRESERVATION OF KNOWLEDGE
SHOWING SOFT SKILLS
EXPLANATION OF COMPLEX CONCEPTS
ADVANTAGES OF VIDEO
Most human behavior is learned observationally through
modeling: from observing others, one forms an idea of
how new behaviors are performed, and on later occasions
this coded information serves as a guide for action.”
SOURCE: Bandura’s Social Learning Theory
CONTENT
definition curation
delivery
CurationThe key first step to making content useful.
Organize and access Searchable and relevantContext
CONTENT
definition curation
delivery
DeliveryEasy and simple access, when and where it’s needed.
Systems and tools User generatedAccess - work and
life
SYSTEMS
ACCESS
WORK & LIFE
USER-GENERATED
TOOLS
MOBILE
Where do I get learning resources?
BUILD BORROW BUY
How Tony Roma
Employees use Video
to Teach Important
Job Skills
“The world is changing.
People are changing. To be
effective, our employee
training is changing to
meet them where they are.”
Jessie Bray, Vice President of
Training and HR, Romacorp.
HOW TO USE OFF-THE-SHELF CONTENT
Stand alone
learning object
Blended with
Instructor-Led
Formal learning
plans or career
development paths
Increase speed to
competency
Challenge: Hard to make
time for training
“Tag Training”
• Development
opportunity
• Maintain work flow and
service standard
• Share and discuss with
co-workers
CASE STUDY: Nationwide
Dental Insurance Provider
In a world of learning and development where
complexity is the enemy, [organizations need a] simple
and nimble approach to delivering high quality learning,
anywhere, anytime.
Michael Rochelle , Chief Strategy Officer,
Brandon-Hall Group
Motivating Your Employees
Reaching New Learners
Creating Your Own Videos
Improve employee performance with the largest
and fastest-growing library of training videos.
FREE 30-DAY TRIAL!no risk and
no obligation
Jessica Petry
Sr. Marketing Specialist
@JessLPetry
@BizLibrary
Chris Osborn
Vice President of Marketing
@chrisosbornstl
#BIZWEBINAR
