Shivani Patel3314 Old Capitol Trail, Wilmington, DE 19808 Phone: 302-287-7368 Pshivani@udel.edu

EducationBachelor of Science, Finance May 2018 University of Delaware, Newark, DelawareDean’s List Fall 2015, Spring 2016 GPA: 3.14

Work Experience Summer Teller InternWilmington Savings Fund Society (WSFS Bank) - Hockessin, DE June 2016- August 27 2016

Assisted customers with their daily deposits, withdrawals, and transfer of funds Communicated politely with customers and managers regarding problems such as fraud,

deposit errors to insure the security of the customers Used knowledge of bank products such as checking and savings account to produce customer

sales and align that with customer preference

Receptionist February 2016- Present Writing Center, University of Delaware, Newark, Delaware

Answer and direct incoming calls regarding appointments and cancellations Check- in students via swiping student Id cards

Sales Associate June 2015-August 2015A.C Moore Inc., Wilmington, DE

Improved customer experience by suggesting best products based on personal preferences and providing efficient services

Received high acuity for genuine customer service skills from customers and managers Sales Associate June 2014-December 2014 Abercrombie & Fitch, Newark, DE

Communicated with managers and team members about problems regarding product recovery

Used extensive knowledge of inventory techniques to improve business processes such as organizing the store and labeling clothes according to the different styles

Leadership ExperienceIndian Student Association, University of Delaware, Newark, Delaware August 2015- PresentBe the Change Committee

Coordinate on campus fundraising events such as Garba which is a traditional festival Funds at the end of the year are donated towards a nonprofit organization in India to

create a change

Career Ambassador Program, University of Delaware, Newark, Delaware August 2015- Present

Promote the Bank of America Career Services Center to undergraduate students Serve as a liaison between Career Services and respective student organizations

Kamaal Dance Team, University of Delaware, Newark, Delaware August 2014-Present Treasurer

Fundraise over $500 through on campus events: henna tattoo sale and dance performances Compete on a collegiate level with both on campus organizations and at competitions across

the country, won 3rd place at Penn State and 1st place at kaleidoscope and received $250 Maintain team budget through ledgers and checkbooks and allocate cost for competition

season

Volunteer ExperienceVolunteer December 2014Little Sisters of the Poor, Newark, Delaware

Interacted with and supported the elderly residents by preparing dinning room and serving food

Maintained a good environment through cleaning tasks

SkillsLanguage: Proficient in English, Conversant in Gujarati, Hindi Computer: Proficient in Microsoft Word, PowerPoint and Excel