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SHERRY MOORE151 John St #7D Seattle, WA 98109 | (C) 206.305.4419|[email protected]
Professional SummaryMore than fifteen years of experience within an office environment and a call center. Reputation for demonstrating professionalism, time management skills, communication and leadership. Ability to multitask in a fast paced environment. Proven abilities to organize, schedule, plan and execute.
Skills
Detailed Orientated Extremely Organized and Expert Planner Excellent Communication Skills Proficient Computer Skills Team Player Excellent Leadership Qualities Customer Service Oriented Scheduling and Flexibility Self-Motivation Proficient in all Microsoft Office Products
Work History
Special Projects CoordinatorSeattle WA 04/2015 to Present USI Kibble & Prentice
Supported Producers, Account Managers and Claims Consultants Updated, formatted and branded Summaries, Proposals, RFPs Created and updated Client loss runs for Claims Consultants Created and printed Client ready documents for Producers, Account Managers and Claims Staff Completed all tasks before and by deadlines given.
Personal Chef 01/2013 to 04/2015 Various Households –Seattle WA
Prepared the weekly menus and developed recipes to fit the needs of the household Planned and prepared food for family events Made all food purchases and reduced family's food cost by using local and seasonal ingredients Gave cooking lessons to family members Regularly interacted with family to obtain feedback on food quality and food preferences Ensured that all leftovers were properly marked, dated and stored.
Automobile Bodily Injury Claims Adjuster 10/2007 to 12/2012 USAA Insurance Company –Phoenix AZ
Investigated automobile claims to determine the extent of liability Arranged inspection of damages, obtained police reports and conducted interviews of all parties involved Ensured, negotiated and settled claims within authority limits and set appropriate reserves Managed and organized all assigned claims in a timely manner Identified possible fraudulent claims and transferred to SIU if appropriate
SHERRY MOORE
151 John St #7D Seattle, WA 98109 | (C) 206.305.4419|[email protected]
Team representative for Claims Procedure Committee, worked directly with Director of Bodily Injury and other team representatives on improving or creating new claims handling procedures
Team liaison for SIU and Litigation units Worked and adjusted simple property claims when catastrophes hit
Mentored automobile claims adjusters
Corporate Store Manager 12/2003 to 10/2007 Cold Stone Creamery Corporate – Scottsdale AZ
Responsible for hiring and training staff Responsible for training franchise owners/managers/staff Responsible for inventory and ordering Responsible for managing and controlling the financial transactions of each store Responsible for payroll
and scheduling Responsible for making sure portioning, waste control and food items were within company guidelines Supervised 10-12 staff and maintained appropriate staffing levels at each of the 3 corporate stores I
managed
Education
Bachelor of Sociology 2012 University of Arizona, I’m about 3 classes shyAssociate of Arts: Culinary and Pastry and Baking 2005 Le Cordon Bleu Culinary School - Scottsdale AZAssociate of Arts: General Study 1997 Lower Columbia College - Longview WA