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University of Colorado August 1, 2012 Shelton Waggener Senior Vice President, Internet2 The Shi/ To Services: IT’s Role Transforming Higher Educa=on (Moving from fi/een months to fi/een minutes)

SheltonWaggener Senior*Vice*President,*Internet2 ... Boulder CO August... · University*of*Colorado* August1,*2012* * SheltonWaggener * Senior*Vice*President,*Internet2* TheShiToServices:

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University  of  Colorado  August  1,  2012    Shelton  Waggener  Senior  Vice  President,  Internet2  

The  Shi/  To  Services:    IT’s  Role  Transforming  Higher  Educa=on      (Moving  from  fi/een  months  to  fi/een  minutes)    

•  20  Years  in  private  sector  –  Sybase,  Octel,  Lucent  •  CIO  of  the  INS  Division  at  Lucent  from  1998-­‐2003  •  Joined  UC  Berkeley  in  2003  to  build  Research  CompuOng.      CIO  from  2005-­‐2012  

•  Chair  of  UC  Systemwide  CIO  organizaOon  •  Board  Member,  Kuali  FoundaOon,  Kuali  Ready  •  Recently  appointed  as  SVP  of  Internet2,  Net+  

About  Me  

CreaOve  Commons  3.0  Shelton  Waggener  

Above-­‐Campus  Services  Shaping  the  Promise  of  Cloud  CompuOng  for  Higher  EducaOon    by  Brad  Wheeler  and  Shelton  Waggener  

Illustra4on  by  Randy  Lyhus  ©2009  EDUCAUSE  Review,  Nov/Dec  2009  CreaOve  Commons  3.0  Shelton  Waggener  

CreaOve  Commons  3.0  Shelton  Waggener  

Change  is  Difficult  

Amazing  Time  of  Change  

 

Pedagogy  &  Digital  

GlobalizaOon  

Technology  Leap  

Funding  Models  &  

Supply  Chain  

CreaOve  Commons  3.0  Shelton  Waggener  

Scale  –  Like  we  have  never  seen  

CreaOve  Commons  3.0  Shelton  Waggener  

The  power  of  scale  

Source:  h`p://www.developertutorials.com/tutorials/miscellaneous/the-­‐technological-­‐underpinnings-­‐of-­‐the-­‐cloud-­‐793/  CreaOve  Commons  3.0  Shelton  Waggener   CreaOve  Commons  3.0  

Shelton  Waggener  

EducaOon  at  Scale  

8/1/12   CreaOve  Commons  3.0  Shelton  Waggener   8  

Yesterday  •  Single  Campus  with  up  to  1,000-­‐100,000  students  

•  Courses  with  10-­‐1,000  concurrent  students  

•  InsOtuOons  with  physical  presence  in  one  state  &  few  satellite  locaOons  countries.  

•  Physical  locaOons  augmented  by  digital  models  

Tomorrow  •  Single  InsOtuOons  with  1M+  learners  

•  Courses  with  1M+  concurrent  parOcipants.  

•  InsOtuOons  with  physical  locaOons  in  50+  countries.  

•  Partnerships  abound  •  Choice  dominates  

The  Future  is  Here  -­‐  Now  

”This  is  a  Tsunami…the  potenOal  upside  for  this  experiment  is  so  big  that  its  hard  for  me  to  imagine  any  large  research  university  that  wouldn’t  want  to  be  involved.”  

Richard  DeMillo,      Director,  the  center  for  21st  Century  UniversiOes  at  George  Tech.      New  York  Times,  July  17,  2012  

CreaOve  Commons  3.0  Shelton  Waggener  

Amazing  Time  of  Change  

 

Pedagogy  &  Online  

GlobalizaOon  

Technology  Leap  

Funding  Models  &  

Supply  Chain  

CreaOve  Commons  3.0  Shelton  Waggener  

Higher  EducaOon  Finances  impacted  by  the  global,  federal  and  state  level…  

Global  

Federal  

State  

Personal  Resources  

The  most  serious  recession  since  the  Great  Depression  –  which  has  lasOng  global  economic  effects    The  US  federal  fiscal  deficit  is  large,  and  does  not  converge  for  >  decade    States  have  large  structural  deficit,  there  is  a  long  queue  of  underfunded  “mandates”  (K-­‐12,  infrastructure,  pensions)      Personal  Debt  for  educaOon  now  larger  than  all  but  housing  -­‐  >$1  Trillion  US  Dollars.    

We  face  a  new  reality  .  .  .  CreaOve  Commons  3.0  Shelton  Waggener  

Amazing  Time  of  Change  

 

Pedagogy  &  Digital  

GlobalizaOon  

Technology  Leap  

Funding  Models  &  

Supply  Chain  

CreaOve  Commons  3.0  Shelton  Waggener  

It  is  an  online  world    

CreaOve  Commons  3.0  Shelton  Waggener  

Amazing  Time  of  Change  

 

Pedagogy  &  Digital  

GlobalizaOon  

Technology  Leap  

Funding  Models  &  

Supply  Chain  

CreaOve  Commons  3.0  Shelton  Waggener  

GlobalizaOon  –  It  Isn’t  only  online  that’s  making  the  world  smaller  

CreaOve  Commons  3.0  Shelton  Waggener  

Amazing  Time  of  Change  

 

Pedagogy  &  Digital  

GlobalizaOon  

Technology  Leap  

Funding  Models  &  

Supply  Chain  

CreaOve  Commons  3.0  Shelton  Waggener  

17  –  8/1/12,  ©  2012  Internet2  

VirtualizaOon+  Mobile  =  DisrupOve  Cloud  

120  Million  Tablets  in  2012    

   

3  Million  iPads  in  90  days    in  2010    

3  Billion  Smartphones  in  2014    

>  1  Trillion  objects  at  Amazon    

Facebook  trending  to  1  billion  accounts    

CreaOve  Commons  3.0  Shelton  Waggener  

2014  What  does  Higher  EducaOon  IT  look  Like?  

Outsourced?    

Core  or  Context?  

Distributed  or  Centralized?  

Buyer  or  Builder?  

Smaller?    

Bypassed?  

Indispensible?  

Irrelevant?    

Inward  or  outward  Facing?  

Invisible?  

Transformed!  

Are  Your  Staff  Ready  For  Services?  

CreaOve  Commons  3.0  Shelton  Waggener  

Have  you  considered  what  your  department/organizaOon/funcOon  looks  like  in  three  years?    Five  years?    

 What  type  of  skills  will  your  team  need  to  enable  your  insOtuOon  to  adapt  and  

thrive  given  all  these  changes?  

CreaOve  Commons  3.0  Shelton  Waggener  

QuesOons  

“…we  are  seeing  the  early  emergence  of  a  meta-­‐university  –  a  transcendent,  accessible,    empowering,  dynamic,  communally  constructed  framework  of  open  materials  and  plauorms  on  which  much  of  higher  educaOon  worldwide  can  be  constructed  or  enhanced.”  

EDUCAUSE  Review,  May/June  2006,  p.  30.  

Charles  M.  Vest  President  Emeritus,  MIT  

Everyone  tries  to  solve  problems  but  ulOmately  we  are  just  pulling  against  one  another  

 

NET+  Cloud  Service    Market  Size  

“Cloud  Compu=ng  Market  Will  Top  $241  Billion  in  2020”  

Forester  Research  2012  “Sizing  the  Cloud”  

 Read  more:  h`p://www.cloudtweaks.com/2011/04/cloud-­‐compuOng-­‐market-­‐will-­‐top-­‐241-­‐billion-­‐in-­‐2020/#ixzz1ztNyMzj  

CreaOve  Commons  3.0  Shelton  Waggener  

CreaOve  Commons  3.0  Shelton  Waggener  

The  Internet2  Net+  Approach  

Coordinate  exis=ng  Internet2  beyond  &  network  ini=a=ves  •  Develop  a  technical  and  business  model  for  above-­‐the-­‐network  services  

•  Leverage  the  network,  middleware  iniOaOves  and  federated  authenOcaOon  within  a  unified  services  organizaOon  

Develop  new  programs  with  third-­‐party  vendors  exploring:  

•  AlternaOve  specificaOons  

•  Interoperability  requirements  

•  Service  level  definiOons  

•  Business  services  and  pricing  models  

Scope  of  NET+  

CreaOve  Commons  3.0  Shelton  Waggener  

NET+  Service  Development  

Internet2,  service  provider,  and  university  studies  an  offering  to  determine  whether  suited  for  a  NET+  service  

Sponsor  and  group  of  universiOes  work  with  service  provider  and  Internet2  to  define  the  NET+  service  

UniversiOes  begin  using  the  NET+  service  and  conOnue  working  with  Internet2  and  service  provider  to  develop  it  further  

NET+  service  open  to  eligible  universiOes  and  quarterly  Advisory  Board  meeOngs  conOnue  informing  roadmap  

Research  Evalua=on  

Service  Valida=on  

Early  Adopter  

General  Availability  

Internet2  NET+  Services:  Fall  2012  

Research  &  Evalua=on   Service  Valida=on  • Microso/    -­‐  Big  Data  Genomics    • Microso/  –  Big  Data  “Long  Tail”  • HP  –  High  Performance  Cluster  • eText    1:  Coursload/McGraw-­‐Hill  • eText  2:  CourseSmart/Pearson    • eText  3:    Inkling/  Cengage  • eText  4:    Kno/Wiley    • CenturyLink-­‐Savvis  (Linux  Servers)  **    

• Crashplan  –  (Remote  Backup)  • Dell  –  (Virtual  Desktop)  • Pearson  eText  (Volume  Discount)  • SHI  –  (Linux  Servers)    • Splunk  –  (Big  Data  Analy=cs  So/ware)  

RED:  NEW  Open  for  Sponsor  /  SV  campuses    GREEN:      NEW-­‐  Team  in  place.          BLACK:    Open  for  Sponsor/  SV  Campus  

Internet2  NET+  Services:  Fall  2012  

Early  Adopter   General  Availability  • Amazon  AWS  (Cenic)  • Aastra  (Voice  over  IP  Phone)  • Desire2Learn  (Lecture  Capture)  • Evogh  (Desktop  Video  Conference)  • Instructure  (Canvas  LMS)  • Solu=on  Design  Group    

• Box  (File  Collabora=on)  • Comodo  (Web/Personal  Cer=ficates  • Adobe  (Connect)  • DuraSpace  (Research  File  Storage)  • Merit  Storage  (File  Storage)  • Merit  Email  (Email  Service)  • Merit  Maillist    (Email  List  Manager)  • Duo  (Two  Factor  Authen=ca=on)  • SafeNet  (Two  Factor  Authen=ca=on)  

RED:  NEW  Open  for  Sponsor  /  SV  campuses    GREEN:      NEW-­‐  Team  in  place.          BLACK:    Open  for  par=cipa=on  

Service  ValidaOon  Process  

ROADMAP:  TECHNICAL  FUNCTIONAL  

SECURITY:  STANDARD  ASSESSMENT  

CONTRACT:  LEGAL  

BUSINESS    

DEPLOYMENT:  DOCUMENTATION  

SUPPORT  

NET+SERVICE  1.  Service  Tuned  for  HE  2.  Quarterly  Plan  3.  Security  InformaOon  

Published  &  Peer  Reviewed.  4.  Master  Contract:  Provider  &  

Internet2  in  Place  5.  Customer  Contract:  Campus  

and  Internet2  in  Place  6.  Waterfall  /Special  Pricing  7.   Best  PracOces  and  FAQ  8.  Crowd  Sourced  Support  9.  SLA  and  EscalaOon  10. Exit  Strategy  

Essen4al  Tool  for  the  New  Normal  

•  Achieve  more…  •  Serve  our  mission…  •  Favorable  economics  (over  Ome)…  •  Align  insOtuOon  to  external  environment…  

CreaOve  Commons  3.0  Shelton  Waggener  

CreaOve  Commons  3.0  Shelton  Waggener  

Thank  you  –  Shel  Waggener  www.internet2.edu/netplus  

 

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