Shaping NAMIs Future Of Strategic Plans & Standards of
Excellence Affiliate Networking Session Lynn Borton [email protected]
[email protected] NAMI Convention ~ July 2009 Slide 2 Getting to Know
You x5 Your name and where you are from One thing you are really
proud of One thing that worries you and then move on! Slide 3 What
It Means to be NAMI When I say NAMI I mean Slide 4 Anniversary: 30
years! States implementing F-t-F with VA: 49 Partnership with HOUSE
TV show Grading the States on the way HelpLine contacts:
3,500/month new members through E-Join: 8,665 Payments to the field
for new EJoin members: $303,275 Unique visitors to the Web site
each month: 550,000 annual budget:$13.4M (flat for 2 fiscal years)
State Organizations: 51 + 1 working on it 2009 Walks: 79 2008
Walkers: 101,000 Raised: $7,269,827 Connection support groups: 272
affiliates in good standing: 908 Affiliates and State Organizations
With paid executive directors: 128 Membership processing call
participants: 400+ THE CURRENT ECONOMY Diversity Workgroups Slide 5
Our Plan Tells Us For NAMI to be a great organization that delivers
superior performance and makes a distinctive impact over a long
period of time: Right people on the bus Confront the brutal facts
Remember our hedgehog And maintain a culture of discipline. Slide 6
Anniversary: 30 years! States implementing F-t-F with VA: 49 2009
Walks: 79 2008 Walkers: 101,000 Raised: $7,269,827 Partnership with
HOUSE TV show Grading the States on the way HelpLine contacts:
3,500/month new members through E-Join: 8,665 Payments to the field
for new EJoin members: $303,275 Unique visitors to the Web site
each month: 550,000 annual budget:$13.4M (flat for 2 fiscal years)
State Organizations: 51 + 1 working on it Connection support
groups: 272 affiliates in good standing: 908 Affiliates and State
Organizations With paid executive directors: 128 Membership
processing call participants: 400+ THE CURRENT ECONOMY Diversity
Workgroups Slide 7 The NAMI Hedgehog GREATEST PASSION Our profound
rejection of the injustices associated with serious mental illness
OUR RESOURCES People, time & money GREATEST SKILL Our ability
to express the lived experience of those injustices HEDGEHOG Slide
8 A Culture of Discipline Redefining how we do business Investing
in infrastructure Creating a new generation of leaders &
members Standards of Excellence Slide 9 Standards: Process in a
Nutshell Focus: mutual accountability Launched December 07 in New
Orleans Standards Work Group (SWG) Diverse, representative,
hard-working group Work organized thematically, in phases Phase
One: adopted by Board in December 08 Phase Two: adopted by Board
yesterday! Phase Three: in development now Ensuring additional
input through Town Hall calls, surveys, listening sessions National
implementing its requirements first Slide 10 Standards So Far
Diversity, Inclusion, Non-Discrimination Need to clarify: first and
foremost this standards applies to full integration of consumers
Voluntarily-supplied demographic data Templates, forms, and
technical assistance Communication Talk to one another. More.
Regularly. Emphasis on transparency Use of available technology
Membership A member is a member is a member at all levels
Integrated data systems Dues Move toward standardized dues Open
Door dues rate entitles those members to full rights/benefits Slide
11 Standards So Far, continued Program Fidelity and flexibility
NAMI Signature Programs - and others as well Fund Raising Honoring
donors wishes Coordination and communication Avoid stepping on one
anothers toes! What Constitutes an Affiliate Recognize one size
wont fit all: offer a spectrum Create an Affiliation Agreement
between National, State and Affiliates - a renewable contract of
mutual accountability Slide 12 Tools for Excellence Not fair to ask
for performance without providing needed instruments Goal: set
ourselves up for success! Programs, tool kits, systems, templates
TouchBase = the new membership system Available online Sharing
resources from all corners of the NAMI organization Whatchagot?
Slide 13 An Ongoing Process Developing the tools Working on
timelines for implementation at all levels Many States are ready to
implement A deliberate, but not unnecessarily slow, process
Eventually will entail some bylaws amendments Communication process
to field Looking for your support and assistance!
www.nami.org/standardsofexcellence
www.nami.org/standardsofexcellence Slide 14 Why Standards? They
give us credibility. They help us work together. They make our
expectations explicit. They keep us on the right side of the law.
They will save us time and energy in the long run. They help us
define what it means to be NAMI. Slide 15 Homework 1. Visit
NAMILand and CLD; attend Leadership Institute sessions here in San
Francisco. 2. Visit NAMILand again and again from home:
www.nami.org/NAMILand www.nami.org/NAMILand 3. Subscribe to Friday
Facts ( www.nami.org/subscribe) and keep your contact information
up to date. www.nami.org/subscribe 4. Complete NAMIs online
surveys. 5. Keep thinking and send us your thoughts via
[email protected] [email protected] 6. Check up on us. 7.
Support change. Slide 16 Diversity Workgroups:_ States implementing
F-t-F with VA: 49 2009 Walks: 79 2008 Walkers: 101,000 Raised:
$7,269,827 Partnership with HOUSE TV show Grading the States on the
way HelpLine contacts: 3,500/month new members through E-Join:
8,665 Payments to the field for new EJoin members: $303,275 Unique
visitors to the Web site each month: 550,000 annual budget:$13.4M
(flat for 2 fiscal years) State Organizations: 51 + 1 working on it
Connection support groups: 272 affiliates in good standing: 908
Affiliates and State Organizations With paid executive directors:
128 Membership processing call participants: 400+ THE CURRENT
ECONOMY We have a job to do. People Need NAMI.
