Miss Shannon Doyle25 Morris Road

IsleworthTW7 6JB

Mobile: 07468 483362 Email: shannon1_charles@hotmail.com

PROFILE

Four years experience managing a two tier team consisting of over thirty employees. Strong leadership and sales skills combined with effective communication abilities. Genuine and hardworking individual with considerable experience of working within the Public sector, interacting with clients from a variety of different backgrounds. Consistently good in quality and performance management with measurable results. Ability to motivate and encourage a medium sized team, with an approachable and confident manner. Dedicated to achieving results and determined to find suitable solutions, even in unforeseeable circumstances.

SKILLS AND EXPERTISE

Excellent sales and negotiation skills Experienced in managing vulnerable/hard to reach young people and adults Able to develop strong and sustainable relationships with business and community

partners Damage control expert Conscientious and focused with strong presentation skills Solution focused and able to work well under pressure Experienced in Monitoring and evaluation Strong leadership skills HR experience: recruitment, payroll, performance and talent management, training

and development of employees Good ICT abilities; experienced in Microsoft office and Salesforce CRM system

WORK EXPERIENCE

2012 – present day Straight Talking Peer Education Scheme Manager

Working within this small but expanding charity I have continually been promoted from my initial role as Local Scheme Coordinator through to Sales and Recruitment Manager and my most current role as the Scheme Manager. STPE employs, educates and prevents.

Booking and coordination of all school bookings across London and the East Midlands

Manage a two tier team of up to 60 employees at one time Facilitate courses within schools as and when required Maintaining and maximising contact with all schools and attending regular meetings Manage and support training and development manager Oversee logistics coordination for remote working employees

Coordination of Peer Education recruitment and conducting interviews across all regions

Responsible for delivering monthly training sessions to all new Peer Educator recruits Responsible for training/managing new scheme coordinators Forging partnerships with complimentary organisations Work closely with organisations fundraiser Appointed D.B.S verifier Run weekly progress reports Completion of weekly payroll requirements for the Finance Manager Coordinate and edit staff rotas on Salesforce Chair weekly team meetings of Head Office staff Ensuring data management entry is completed on a daily basis.

ACADEMIC ACHIEVEMENTS

Continual professional development includes

Child Protection Classroom Management Sexual Health Equal Opportunities Open Challenge Network in Peer Education Management Charter Domestic Violence Residential Youth Mental Health First Aid Safeguarding MARAC Multi Agency Risk Assessment Conference Training Currently studying ILM3

2005 – 2009 West Thames College, Isleworth

City and Guilds in Maths, English, Multiskills, Plumbing, and ConstructionKeyskills in Maths and EnglishBasic Skills in Maths and English

OTHER ACHIEVEMENTS

*National Gallery Education project relating to a Titian sequel of paintings. * Young Achievers Award in 2014 and to be an official speaker at the Surrey Youth Focus AGM. *Trustee of YMAC (Young Mums Academic Centre), a new charity based in Hounslow which aims to give teenage and young mums the opportunity to attain core GCSE’s in Maths, English and Science.* Facilitating aspirations training within a Young offenders institution.*Public spokes person