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Shaken Not Stirred:HOW TO STARE DOWN ORGANIZATIONAL CHANGE AND WIN
Kara Getkin, Carnegie Museums of Pittsburgh
Jodi McLaughlin, Carnegie Museums of Pittsburgh
Kara Getkin
[email protected] [email protected]
Jodi McLaughlinDIRECTOR, ENGAGEMENT STRATEGY &
ADVANCEMENT SERVICESDIRECTOR, PROSPECT STRATEGY &
MANAGEMENT
Leadership and Departmental Changes
Photo by Camylla Battani on Unsplash
But, success is possible!
• 28% increase in total giving from 2017 to 2018
• An additional $4.1 million in government funding secured
Building the Future
Spark!
Annual Fund Growth
Exceeded 2017 by $322,643; exceeded 2018
budget by $178,481 (4.8%)
8.7%
61 new Patrons Circle members ($1,895+)
31%
Increased in mid-level gifts (less than $25,000)
15%
Mid-year annual fund appeal
Direct mail response rate
1.58%
Increase in revenue
85%
Increase in donors
82%
Membership Growth
Exceeded 2017 by $315,500; exceeded 2018
budget by $306,553 (8.1%)
8.3%
Largest portion of growth seen in online giving
$236,000
Basic-level member household growth
(31,000+)
8%
Diversifying the Funding Sources
The focus on membership, mid-level and leadership giving lead to an increase of individual donors from 38% to 45% from 2017 to 2018.
45%
Case 1: Interdepartmental
GUTTING OF MID-LEVEL MANAGERS
Photo by Suzanne D. Williams on UnsplashPhoto by Jonny Clow on Unsplash
Photo by Suzanne D. Williams on UnsplashPhoto by Jonny Clow on UnsplashPhoto by Will Smith on Unsplash
Find the opportunity in the challenge
What are our priorities?
What do we really need?
Photo by Suzanne D. Williams on Unsplash
Case 2: Cross-Institution
MANAGING THE NEEDS OF FOUR MUSEUMS
Take advantage of the need
What’s working that we can expand?
What strengths or skills do I have?
Case 3: Leadership Team
AN EXERCISE IN TEAM BUILDING
Address the problem head-on
Photo by Suzanne D. Williams on UnsplashPhoto by Masaaki Komori on Unsplash
Find common ground
Establish shared priorities
Photo by Suzanne D. Williams on UnsplashPhoto by Masaaki Komori on UnsplashPhoto by simon peel on Unsplash
So, in closing…
Focus on the things you can control and just do it!
Photo by Elena Taranenko on Unsplash
Find your allies
Photo by Duy Pham on Unsplash
Respond to the situation rather than react
Photo by israel palacio on Unsplash
Pull the electronics and run!
Open to New Ideas
Honest & Respectful
Communicators
Collaborative Thoughtfully Grateful
Forthright and Act with Integrity
Accountable
Trusting & Trustworthy
Donor-Centered
Continually Improving
Active Learners
Forward Thinking
Mission-Minded
We Are:
Our Values
Self care
Photo by Kelly Sikkema on UnsplashPhoto by Christin Hume on Unsplash
Tell us in a session survey on the mobile app, and you’ll be entered to win a complimentary pass to bbcon 2020 in Seattle, WA!
Kara Getkin
[email protected] [email protected]
Jodi McLaughlinDIRECTOR, ENGAGEMENT STRATEGY &
ADVANCEMENT SERVICESDIRECTOR, PROSPECT STRATEGY &
MANAGEMENT
