SFY17-Q4 Performance Contract Report/Data … DHHS...SFY 2017 Performance Contract Data/Report Submission Requirements Fourth Quarter Report April 1, 2017 - June 30, 2017 1. Monthly

North Carolina Department of Health and Human ServicesDivision of Mental Health, Developmental Disabilities,

and Substance Abuse Services

SFY 2017 Performance ContractWith Local Management Entities - Managed Care Organizations

Report/Data Submission Requirements

Prepared by

Quality Management SectionDivision of Mental Health, Developmental Disabilities, and Substance Abuse Services

North Carolina Department of Health and Human Services3004 Mail Service Center, Raleigh, NC 27699-3004

(919) [email protected]

August 2017

Fourth Quarter ReportApril 1, 2017 - June 30, 2017

Introduction

This is the Fourth Quarter Report for SFY 2016-2017 under the Performance Contract betweenthe LME-MCOs and NC DHHS.

This report tracks LME-MCO performance (timeliness, completeness, accuracy) in submittingrequired data/reports to the Division of MH/DD/SAS. Some requirements are quarterly whileothers are semi-annual or annual requirements. For reasons of economy, only those requirementswith a report due in the current quarter are included in this report.

The tables on the following pages list the report schedule, provide the performance requirements,and show LME-MCO performance for the current quarter. Data submission/report requirementsthat have been met are depicted with a star () in the standard met column for each report. If therequirement was not met, this column will be blank, and the element that caused the standard notto be met will be shaded red. Graphs at the end show each LME-MCO's overall performancecompared with the state average over the past three state fiscal years on meeting reports anddata submission requirements.

Overall, the LME-MCOs met 95 percent of the nine report submission requirements and 99percent of the ten data submission requirements measured this quarter. Five LME-MCOs met all19 report and data submission requirements. One LME-MCO met 18 of the 19 report and datasubmission requirements, and one LME-MCO met 16 of the 19 report and data submissionrequirements.

Map of LME-MCOs and the Counties they Serve

Questions or Concerns

If staff of an LME-MCO have questions about any of the individual requirements or believe thatinformation contained in this report is in error, they should contact their LME-MCO liaison within 30days of the report date. The LME-MCO liaison will assist in getting answers to questions and/orhaving errors corrected. The Division will publish a revised report at the time of the next quarterlyreport if corrections are necessary due to Division errors.

Alamance

Anson

Ashe

Avery

Beaufort

Bertie

Bladen

Brunswick

Buncombe

Burke

Cabarrus

Caldwell

Camden

Carteret

Caswell

Catawba Chatham

Cherokee

Chowan

Clay

Cleveland

Columbus

Craven

Currituck

Dare

Davie

Duplin

DurhamFranklin

Gaston

Gates

Graham

Granville

Greene

Guilford

Halifax

Harnett

Haywood

Henderson

Hertford

Hoke

Hyde

Iredell

Jackson

Johnston

Jones

Lee

Lenoir

Lincoln

Macon

Madison Martin

McDowell

Moore

Nash

NewHanover

Northampton

Onslow

Orange

Pamlico

Pender

Person

Pitt

Polk

Randolph

Richmond

Robeson

Rockingham

Rowan

Rutherford

Sampson

StokesSurry

Swain

Tyrrell

Union

Vance

Wake

Warren

Washington

Watauga

Wayne

Wilkes

Wilson

Yadkin

PasquotankPerquimans

Trillium Health ResourcesPartners Behavioral Health Management

Alliance Behavioral Healthcare

Edgecombe

Scotland

Cumberland

Forsyth

Mecklenburg

Yancey

Transylvania

Alexander

Alleghany

Mitchell

Vaya Health

Davidson

MontgomeryStanly

Eastpointe

Sandhills Center

Cardinal Innovations Healthcare Solutions

Page 2

SFY 2017 Performance Contract

Report/Data Submission RequirementsFourth Quarter Report

Table of ContentsPage

Introduction ….……………………………………………………………………………………………………………. 2Table of Contents ……………………………………………………………………………………………………………… 3Report Schedule ………………………………………………………………………………………………………………… 4Summary of LME-MCO Performance ………………………………………………………………………………………… 5

Report/Data Submission Requirements

Quarterly Reports1. Monthly Financial Reports …………………………………………………………………………………………… 62. Substance Abuse/Juvenile Justice Initiative Quarterly Report …………………………………………………… 73. Work First Initiative Quarterly Reports ……………………………………………………………………………… 84. Traumatic Brain Injury (TBI) Services Quarterly Report …………………………………………………………… 95. Quarterly Complaints Report ………………………………………………………………………………………… 106. Client Data Warehouse (CDW) - Admissions ……………………………………………………………………… 117. Client Data Warehouse (CDW) - ICD-9 Diagnosis ………………………………………………………………… 128. Client Data Warehouse (CDW) - Unknown Data (Admissions) …………………………………………………… 139. Client Data Warehouse (CDW) - Unknown Data (Discharges) …………………………………………………… 14

10. Client Data Warehouse (CDW) - Identifying and Demographic Records ………………………………………… 1511. Client Data Warehouse (CDW) - Drug of Choice …………………………………………………………………… 1612. Client Data Warehouse (CDW) - Episode Completion Records (SA Clients) …………………………………… 1714. NC Treatment Outcomes and Program Performance System (3-Month Update)……………………………… 1815. NC Treatment Outcomes and Program Performance System (6-Month Update)……………………………… 1916. NC Treatment Outcomes and Program Performance System (12-Month Update)……………………………… 2017. NC Support Needs Assessment Profile (NC-SNAP) ……………………………………………………………… 21

Semi-Annual Reports18. System of Care Report ………………………………………………………………………………………………… 2219. SAPTBG Compliance Report ………………………………………………………………………………………… 23

Annual Reports20. National Core Indicators (NCI) Consents and Pre-Surveys ……………………………………………………… 2421. Traumatic Brain Injury (TBI) Services Annual Report ……………………………………………………………… 25

LME-MCO Trend GraphsPercent of Report and Data Submission Requirements Met Each Quarter From SFY2015 To Current Quarter …………………………………………………………………………………………………………………

26

SFY 2016 - 2017 Performance Contract Reports/Data Requirements ………………………… 33

Page 3

SFY 2017 Performance Contract Report Schedule

The table below shows which requirements will be reported by quarter*

Requirement1st Qtr Nov 30

2nd Qtr Feb 28

3rd Qtr May 30

4th Qtr Aug 30

1. Monthly Financial Reports X X X X

2. Substance Abuse/Juvenile Justice Initiative Quarterly Report X X X X

3. Work First Initiative Quarterly Reports X X X X

4. Traumatic Brain Injury (TBI) Services Quarterly Report X X X X

5. Quarterly Complaints Report X X X X

6. Client Data Warehouse (CDW) - Admissions X X X X

7. Client Data Warehouse (CDW) - Diagnosis Record X X X X

8. Client Data Warehouse (CDW) - Unknown Data (Admissions) X X X X

9. Client Data Warehouse (CDW) - Unknown Data (Discharges) X X X X

10. Client Data Warehouse (CDW) - Identifying and Demographic Records X X X X

11. Client Data Warehouse (CDW) - Drug of Choice X X X X

12. Client Data Warehouse (CDW) - Episode Completion Record (SA Clients) X X X X

13. NC Treatment Outcomes and Program Performance System (Initial) Report under revision

14. NC Treatment Outcomes and Program Performance System (3-Month Update) X X X X



17. NC Support Needs Assessment Profile (NC-SNAP) X X X X

18. System of Care Report X X

19. SAPTBG Compliance Report X X

20. National Core Indicators (NCI) Consents, Pre-Surveys, and Mail Surveys X

21. Traumatic Brain Injury (TBI) Services Annual Report X

*The dates listed for the quarterly reports are the scheduled dates for the Division to publish the Performance Contract Report. For this to happen, LME-MCO requiredreports are due to the Division's Report Contact/Requirement Sponsor by the due date indicated on the report (typically the end of the month prior to publishing), and theReport Contact/Requirement Sponsor's reports are due to the Division's Quality Management Section by the 15th of the month indicated above.

Page 4

SFY 2017 Performance Contract Report/Data Submission Requirements Summary Of PerformanceFourth Quarter Report

April 1, 2017 - June 30, 2017

Report Submission Measures Data Submission Measures

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Alliance Behavioral Healthcare 9 9 100% 10 10 100%

Cardinal Innovations Healthcare Solutions 7 9 78% 9 10 90%

Eastpointe 9 9 100% 10 10 100%

Partners Behavioral Health Management 9 9 100% 10 10 100%

Sandhills Center 9 9 100% 10 10 100%

Trillium Health Resources 9 9 100% 10 10 100%

Vaya Health 8 9 89% 10 10 100%

STATEWIDE - Number 60 63 95% 7 7 7 7 7 7 7 6 5 69 70 99% 7 7 7 7 7 7 7 7 7 6

STATEWIDE - Percent 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 85.7% 71.4% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 85.7%

* This column shows the total number of report submission measures that apply this quarter. Some requirements are quarterly while others are semi-annual or annual requirements.

Indicates the LME-MCO met the performance standard for the measure.

% Percents that are highlighted green indicate the LME-MCO met the performance standards for at least 65% of the measures in the respective category (e.g. report submission and/or data submission).

Meeting the performance standards for at least 65% of the measures is one of the factors considered in LME-MCO monitoring decisions.

N/A Indicates measures that were not applicable this quarter.

Page 5

SFY 2017 Performance Contract Data/Report Submission RequirementsFourth Quarter Report

April 1, 2017 - June 30, 2017

1. Monthly Financial Reports

SFY 2017 Standard: Reports are accurate, complete, and received by the due date.

MAR Report Due 4/20/17 APR Report Due 5/22/17 MAY Report Due 6/20/17

Date

Received2Accurate, Complete

Date

Received2Accurate, Complete

Date

Received2Accurate, Complete Standard Met1

Alliance Behavioral Healthcare 4/20/17 Yes 5/19/17 Yes 6/20/17 Yes

Cardinal Innovations Healthcare Solutions 4/20/17 Yes 5/19/17 Yes 6/20/17 Yes

Eastpointe 4/20/17 Yes 5/19/17 Yes 6/20/17 Yes

Partners Behavioral Health Management 4/12/17 Yes 5/18/17 Yes 6/12/17 Yes

Sandhills Center 4/20/17 Yes 5/19/17 Yes 6/19/17 Yes

Trillium Health Resources 4/20/17 Yes 5/19/17 Yes 6/20/17 Yes

Vaya Health 4/20/17 Yes 5/19/17 Yes 6/20/17 Yes

Number and Percent of LME-MCOs that met the Performance Standard: 7 (100%)

Notes:

1. = Met the Performance Contract Standard.

2. Red shading indicates reports that are not received by the due date or are not accurate and complete.

LME-MCO

Performance Requirement: LME-MCO submits all required monthly financial reports in acceptable format, completeness, and accuracy by the20th of the month (or next business day if the due date is a weekend or holiday) following the month covered by the report. For example, thefinancial report covering the month of Jan is due by Feb 20.

Page 6


April 1, 2017 - June 30, 2017

2. Substance Abuse/Juvenile Justice Initiative Quarterly Reports

SFY 2017 Standard:

4th Qtr Report Due 7/20/17

Juvenile Detention JJSAMH Partnership

Date Received2 Accurate And Complete Date Received2 Accurate And

Complete

Alliance Behavioral Healthcare 7/10/17 Yes 7/10/17 Yes

Cardinal Innovations Healthcare Solutions 7/11/17 Yes

Eastpointe 7/5/17 Yes

Partners Behavioral Health Management 7/7/17 Yes

Sandhills Center 7/11/17 Yes 7/10/17 Yes

Trillium Health Resources 7/10/17 Yes 7/10/17 Yes

Vaya Health 7/7/17 Yes 7/7/17 Yes

Number of Percent of LME-MCOs that Met the SFY2017 Standard: 7 (100%)

Notes:

1. = Met the Performance Contract Standard. N/A = Not Applicable this quarter.

2. Reports that are not complete or that were received >10 days after the due date are shaded red.

3. Reports with Italicized dates and yellow shading were received within 10 days after the due date.

4. Reports that are shaded gray do not have a program and do not have a reporting requirement.

LME-MCOStandard Met1

Performance Requirement: LME-MCO submits a quarterly SA/Juvenile Justice Initiative Report by the 20th of the month following the endof the quarter (or next business day if the due date is a weekend or holiday).

All reports are accurate and complete and are received no later than 10 days after the due date.

Page 7


April 1, 2017 - June 30, 2017

3. Work First Initiative Quarterly Reports

SFY 2017 Standard:


Date Received2 Accurate And Complete

Alliance Behavioral Healthcare 7/11/2017 Yes




Sandhills Center 7/18/2017 Yes

Trillium Health Resources 7/20/2017 Yes

Vaya Health 7/19/2017 Yes

Number and Percent of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:


2. Dates that are shaded red indicate reports received >10 days after the due date.

Dates with yellow shading are within 10 days after the due date.

Standard Met1LME-MCO

Performance Requirement: LME-MCO submits a quarterly Work First Initiative Report by the 20th of the monthfollowing the end of the quarter (or next business day if the due date is a weekend or holiday).

All reports are accurate and complete and are received no later than 10 daysafter the due date.

Page 8


April 1, 2017 - June 30, 2017

4. Quarterly Traumatic Brain Injury (TBI) Services Report


3rd Qtr Report Due 6/30/17

Date Received2 Accurate, Complete Standard Met1









Notes:



LME-MCO

Performance Requirement: LME-MCO submits all required Traumatic Brain Injury (TBI) Services reports inacceptable format by the following due dates (or next business day if the due date is a weekend or holiday):

● First quarter report = Dec 31. ● Second quarter report = Mar 31.● Third quarter report = Jun 30. ● Fourth quarter report = Aug 31. ● Annual report = Jul 31.

Page 9


April 1, 2017 - June 30, 2017

5. Quarterly Complaints Report












Notes:


LME-MCO

2. Red shading indicates reports that are received before the quarter has ended, not received by the due date, or are not accurate and complete.

Performance Requirement: LME-MCO submits all required Complaints reports in acceptable format by the followingdue dates (or next business day if the due date is a weekend or holiday):

● First quarter report = Nov 15. ● Second quarter report = Feb 15.● Third quarter report = May 15. ● Fourth quarter report = Aug 15.

Page 10


April 1, 2017 - June 30, 2017

6. Client Data Warehouse (CDW)Admissions

Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. Submitted admissionrecords (record type 11) are complete and accurate.

The table below shows the number of admissions for which data was submitted to the CDW as of July 31, 2017.

LME-MCOFacility Code

APR MAY JUNFourth

Quarter Adm SFY2017

Fourth Quarter Adm

SFY2016

Monthly Average SFY2017

Monthly Average SFY2016

Alliance Behavioral Healthcare 23141 790 826 777 2,393 2,737 798 912

Cardinal Innovations Healthcare Solutions 13121 1,422 1,458 873 3,753 5,164 1,251 1,721

Eastpointe 43081 409 524 409 1,342 1,789 447 596

Partners Behavioral Health Management 13114 532 622 590 1,744 1,810 581 603

Sandhills Center 33031 1,014 1,035 940 2,989 3,621 996 1,207

Trillium Health Resources 43071 1,186 1,262 713 3,161 3,565 1,054 1,188

Vaya Health 13010 998 1,160 1,054 3,212 2,890 1,071 963

TOTAL ADMISSIONS 6,351 6,887 5,356 18,594 21,576 6,198 7,192

Data that are shaded are incomplete or appear to be inaccurate (e.g.<100 or <40% of the prior year's quarter total).

Page 11


April 1, 2017 - June 30, 2017

7. Client Data Warehouse (CDW)Diagnosis Records

SFY 2017 Standard: 90% of open clients who are enrolled in a target population and receive a billable service have a

diagnosis in CDW within 30 days of beginning service.

LME-MCONumber of

AdmissionsNumber Missing

Diagnosis

Number Completed

within 30 days

Percent With Records

Completed Within 30 Days2 Standard Met1

Alliance Behavioral Healthcare 2,598 103 2,495 96% Cardinal Innovations Healthcare Solutions 5,451 2 5,449 100% Eastpointe 1,356 1 1,355 100% Partners Behavioral Health Management 1,701 1 1,700 100% Sandhills Center 3,598 0 3,598 100% Trillium Health Resources 3,949 10 3,939 100% Vaya Health 3,045 39 3,006 99% TOTAL 21,698 156 21,542 99% Number and Percent of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:


2. Percentages less than 90% are shaded red.

The table below shows the percentage of clients admitted during the prior quarter (January 1, 2017 - March 31, 2017) with adiagnosis completed within 30 days of beginning date of service.

Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. Open clients who areenrolled in a benefit plan and receive a billable service will have a completed diagnosis in CDW within 30 days of the beginningdate of service (1 quarter lag time is allowed for submission). A missing diagnosis is defined as DHHS not being able to secure adiagnosis from a service claim (NCTRACKS or Medicaid) or a Record Type 13.

Page 12


April 1, 2017 - June 30, 2017

8. Client Data Warehouse (CDW)'Unknown' Value In Mandatory Fields (Admissions)

SFY 2017 Standard: 90% of all mandatory data fields for the prior quarter contain a value other than 'unknown'.

LME-MCOAdmission Records

County Race Ethnicity GenderMarital Status

Education EmploymentVeteran Status

Family Income

Family Size

Arrests 30 Days

Health Med Ins

Primary Language

Attention Self Help

Standard Met1

Alliance Behavioral Healthcare 2,598 99% 98% 97% 100% 99% 96% 100% 100% 100% 100% 100% 100% 98% 100%

Cardinal Innovations Healthcare Solutions 5,451 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Eastpointe 1,356 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Partners Behavioral Health Management 1,701 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Sandhills Center 3,598 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Trillium Health Resources 3,949 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Vaya Health 3,045 100% 100% 100% 100% 100% 96% 100% 100% 100% 100% 100% 100% 100% 100%

TOTAL 21,698 100% 100% 100% 100% 100% 99% 100% 100% 100% 100% 100% 100% 100% 100%


Notes:



Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. Mandatory fields contain a value other than 'unknown'.

The table below shows the percentage of clients admitted during the prior quarter (January 1, 2017 - March 31, 2017) where all mandatory data fields contain a value other than 'unknown'.

Page 13


April 1, 2017 - June 30, 2017

9. Client Data Warehouse (CDW)'Unknown' Value In Mandatory Fields (Discharges)

SFY 2017 Standard: 90% of all mandatory data fields for the prior quarter contain a value other than 'unknown'.

LME-MCODischarge Records

Discharge ReasonEmployment

StatusArrests Prior

30 DaysReferral To

Living Arrangement

Attention Self Help

Standard Met1

Alliance Behavioral Healthcare 233 100% 98% 100% 100% 100% 100%

Cardinal Innovations Healthcare Solutions 2,751 100% 100% 100% 100% 100% 100%

Eastpointe 1,217 100% 99% 100% 100% 100% 100%

Partners Behavioral Health Management 1,283 100% 100% 100% 100% 100% 100%

Sandhills Center 2,519 100% 100% 100% 100% 100% 100%

Trillium Health Resources 1,910 100% 100% 100% 100% 100% 100%

Vaya Health 2,581 100% 95% 100% 100% 100% 100%

TOTAL 12,494 100% 99% 100% 100% 100% 100%

Number and Pct of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:



Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. Mandatory fields contain a value other than 'unknown'.

The table below shows the percentage of clients discharged during the prior quarter (January 1, 2017 - March 31, 2017) where all mandatory data fields contain a value otherthan 'unknown'.

Page 14


April 1, 2017 - June 30, 2017

10. Client Data Warehouse (CDW)Identifying and Demographic Records

SFY 2017 Standard: 90% of open clients who are enrolled in a benefit plan and receive a billable service havecompleted identifying and demographic records within 30 days of the beginning date of service.

LME-MCONumber of

Claims3Number Missing

Records

Number Completed

within 30 days



Alliance Behavioral Healthcare 9,821 60 9,761 99% Cardinal Innovations Healthcare Solutions 10,572 103 10,469 99% Eastpointe 7,333 9 7,324 100% Partners Behavioral Health Management 7,699 2 7,697 100% Sandhills Center 8,375 1 8,374 100% Trillium Health Resources 6,852 83 6,769 99% Vaya Health 9,869 0 9,869 100% TOTAL 60,521 258 60,263 100%


Notes:



3. Only includes NCTRACKS claims.

The table below shows the percentage of clients admitted during the prior quarter (January 1, 2017 - March 31, 2017) with an identifyingrecord and demographic record completed within 30 days of the beginning date of service.

Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. Open clients who are enrolled ina benefit plan and receive a billable service will have a completed identifying record (record type 10) and a completed demographicrecord (record type 11) in CDW within 30 days of the beginning date of service on the paid claims record.

Page 15


April 1, 2017 - June 30, 2017

11. Client Data Warehouse (CDW)Drug Of Choice Data

SFY 2017 Standard:

LME-MCONumber of

Claims3Number Missing

Records

Number Completed

within 60 days



Alliance Behavioral Healthcare 1,848 31 1,817 98% Cardinal Innovations Healthcare Solutions 1,039 77 962 93% Eastpointe 937 10 927 99% Partners Behavioral Health Management 1,238 0 1,238 100% Sandhills Center 1,207 2 1,205 100% Trillium Health Resources 968 30 938 97% Vaya Health 1,320 2 1,318 100% TOTAL 8,557 152 8,405 98% Number and Pct of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:



3. Only includes NCTRACKS claims.

The table below shows the percentage of open clients in the designated benefit plans (January 1, 2017 - March 31, 2017) with a drug ofchoice record completed within 60 days of the beginning date of service.

Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. A drug of choice record (recordtype 17) is completed within 60 days of the beginning date of service for clients enrolled in any of the benefit plans: ASCDR, ASTER,ASWOM, and CSSAD.

90% of open clients in the designated benefit plans have a drug of choice record completed within 60

Key To Benefit Plan AbbreviationsASCDR – Adult Substance Abuse IV Drug Communicable Disease RiskASTER – Adult Substance Abuse Treatment Engagement and RecoveryASWOM – Adult Substance Abuse WomenCSSAD – Child with SA Disorder

Page 16


April 1, 2017 - June 30, 2017

12. Client Data Warehouse (CDW)Episode Completion (Discharge) Record - Substance Abuse Clients

SFY 2017 Standard:

LME-MCONumber of Clients Admitted

Since October 1, 2006

Number without Appropriate Activity or an Episode

Completion Record3

Number with Appropriate Activity or an Episode

Completion Record4

Percent with Appropriate Activity or an Episode

Completion Record2Standard Met1

Alliance Behavioral Healthcare 498 21 477 96% Cardinal Innovations Healthcare Solutions 1,543 33 1,510 98% Eastpointe 262 6 256 98% Partners Behavioral Health Management 429 12 417 97% Sandhills Center 573 0 573 100% Trillium Health Resources 1,092 38 1,054 97% Vaya Health 562 17 545 97% TOTAL 4,959 127 4,832 97%

Number and Pct of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:



3. Number without a billable service or administrative activity for at least 60 days, and an Episode Completion Record was not submitted.

4. Number with a billable service, administrative activity, or if neither occurred for at least 60 Days, an Episode Completion Record was submitted.

The table below shows the percentage of Substance Abuse clients admitted since October 1, 2006, when this measure began, who during the prior quarter(January 1, 2017 - March 31, 2017) have had a billable service, administrative activity, or if neither occurred for at least 60 days, have submitted an episodecompletion record.

Performance Requirement: LME-MCO submits required CDW record types by the 15th of each month. An episode completion (discharge) record (Record Type12) is completed for all Substance Abuse consumers who have had no billable service for at least 60 days. This report separately focuses on Substance Abuseclients who are identified for reporting to TEDS (Treatment Episodes Data System).

90% of Substance Abuse clients admitted since October 1, 2006, who have had a billable service, administrative activity, or ifneither occurred for at least 60 days, have submitted an episode completion record.

Page 17


April 1, 2017 - June 30, 2017

14. NC Treatment Outcomes and Program Performance System (NC-TOPPS)3 Month Update Assessments

SFY 2017 Standard: 90% of the expected update forms are received and are timely.

Receipt Timeliness

# of Update Assessments

Received

% of Expected Assessments

Received3


Received On-Time


Received

On-Time3

Alliance Behavioral Healthcare 1,499 1,485 99.1% 1,436 95.8% Cardinal Innovations Healthcare Solutions 2,235 2,142 95.8% 2,041 91.3% Eastpointe 986 985 99.9% 970 98.4% Partners Behavioral Health Management 1,051 1,026 97.6% 991 94.3% Sandhills Center 1,270 1,256 98.9% 1,208 95.1% Trillium Health Resources 1,883 1,883 100.0% 1,873 99.5% Vaya Health 1,563 1,552 99.3% 1,516 97.0% Totals 10,487 10,329 98.5% 10,035 95.7% Number and Percent of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:

1. Based on initial assessments that occurred Oct - Dec 2016.



LME-MCOExpected # of

Update Instruments

Standard

Met2

Performance Requirement: The LME-MCO, through providers, will collect outcomes information on its consumers following sampling methods andreporting schedules for the instrument being used. The instrument used will depend on the type of consumer. The NC-TOPPS is required for all MH/SAconsumers ages six and older and shall be entered in the web-based system within 30 days of completion of the assessment as specified in the NC-TOPPS Implementation Guidelines. An update assessment must be completed within two weeks before or after the required update month (e.g. 3-months, 6-months, 12-months, 18-months, etc). All update assessments shall be complete and accurate. The DMH/DD/SAS shall annually sampleconsumers with initial assessments to determine the timeliness and accuracy of 3-month update assessments. The 3-month update assessments shall beadministered between 76 and 104 days after the initial assessment. To ensure accuracy and completeness,the updates reported below were for initialassessments that occurred 6 months ago1.

Page 18


April 1, 2017 - June 30, 2017



Receipt Timeliness


Received


Received3


Received On-Time


Received

On-Time3

Alliance Behavioral Healthcare 1,605 1,599 99.6% 1,582 98.6% Cardinal Innovations Healthcare Solutions 2,439 2,349 96.3% 2,291 93.9% Eastpointe 1,243 1,242 99.9% 1,239 99.7% Partners Behavioral Health Management 1,051 1,041 99.0% 1,029 97.9% Sandhills Center 1,368 1,361 99.5% 1,341 98.0% Trillium Health Resources 1,637 1,633 99.8% 1,616 98.7% Vaya Health 1,343 1,334 99.3% 1,317 98.1% Totals 10,686 10,559 98.8% 10,415 97.5%


Notes:

1. Based on initial assessments that occurred Jul - Sep 2016.




Update Instruments

Standard

Met2

Performance Requirement: The LME-MCO, through providers, will collect outcomes information on its consumers following sampling methods andreporting schedules for the instrument being used. The instrument used will depend on the type of consumer. The NC-TOPPS is required for all MH/SAconsumers ages six and older and shall be entered in the web-based system within 30 days of completion of the assessment as specified in the NC-TOPPSImplementation Guidelines. An update assessment must be completed within two weeks before or after the required update month (e.g. 3-months, 6-months, 12-months, 18-months, etc). All update assessments shall be complete and accurate. The DMH/DD/SAS shall annually sample consumers withinitial assessments to determine the timeliness and accuracy of 6-month update assessments. The 6-month update assessments shall be administeredbetween 166 and 194 days after the initial assessment. To ensure accuracy and completeness, the updates reported below are for initial assessments thatoccurred 9 months ago1.

Page 19


April 1, 2017 - June 30, 2017



Receipt Timeliness


Received


Received3


Received On-Time


Received

On-Time3

Alliance Behavioral Healthcare 1,850 1,835 99.2% 1,823 98.5% Cardinal Innovations Healthcare Solutions 2,232 2,127 95.3% 2,105 94.3% Eastpointe 982 981 99.9% 980 99.8% Partners Behavioral Health Management 1,054 1,040 98.7% 1,036 98.3% Sandhills Center 1,175 1,170 99.6% 1,166 99.2% Trillium Health Resources 1,828 1,823 99.7% 1,821 99.6% Vaya Health 1,422 1,416 99.6% 1,395 98.1% Totals 10,543 10,392 98.6% 10,326 97.9% Number and Percent of LME-MCOs that met the SFY 2017 Standard: 7 (100%)

Notes:

1. Based on initial assessments that occurred Jan - Mar 2016.




Update Instruments

Standard

Met2

Performance Requirement: The LME-MCO, through providers, will collect outcomes information on its consumers following sampling methods andreporting schedules for the instrument being used. The instrument used will depend on the type of consumer. The NC-TOPPS is required for all MH/SAconsumers ages six and older and shall be entered in the web-based system within 30 days of completion of the assessment as specified in the NC-TOPPS Implementation Guidelines. An update assessment must be completed within two weeks before or after the required update month (e.g. 3-months, 6-months, 12-months, 18-months, etc). All update assessments shall be complete and accurate. The DMH/DD/SAS shall annually sampleconsumers with initial assessments to determine the timeliness and accuracy of 12-month update assessments. The 12-month update assessments shallbe administered between 351 and 379 days after the initial assessment. To ensure accuracy and completeness, the updates reported below were forinitial assessments that occurred 15 months ago1.

Page 20


April 1, 2017 - June 30, 2017

17. NC Support Needs Assessment Profile (NC-SNAP)

Performance Requirement: The LME-MCO, through providers, will submit to DMH/DD/SAS, by the 15th of each month (or next businessday if the due date is a weekend or holiday), an electronically transmitted file (SQL or FTP) containing current assessment forms for allconsumers receiving or requesting services for Intellectual/Developmental Disabilities.

SFY 2017 Standard: 90% of current assessments are no more than 15 months old.

Currency Of Assessments

# Received# No More Than15 Months Old

% No More Than

15 Months Old2

Alliance Behavioral Healthcare 1,379 1,379 100.0%

Cardinal Innovations Healthcare Solutions 4,542 360 7.9%

Eastpointe 2,032 2,030 99.9%

Partners Behavioral Health Management 797 767 96.2%

Sandhills Center 1,181 1,155 97.8%

Trillium Health Resources 1,685 1,684 99.9%

Vaya Health 840 835 99.4%

Totals 12,456 8,210 65.9%

Number and Percent of LME-MCOs that met the SFY 2017 Standard: 6 (85.7%)

Notes:

1. = Met the Performance Contract Standard. N/A = Not Applicable this quarter.


LME-MCO Standard Met1

Page 21


April 1, 2017 - June 30, 2017

18. System of Care

SFY 2017 Standard:


Date Received2 Complete







Vaya Health3 7/14/17 Yes


Notes:


2. Dates that are shaded red indicate reports received >7 days after the due date.

Dates with yellow shading are within 7 days after the due date.

Standard Met1LME-MCO

3. Collaborative work plans were not submitted as required because from March to June, staff were not in place due to an agency wide reorganization.

Performance Requirement: LME-MCO submits a quarterly System of Care Report by the 15th of the month followingthe end of the 2nd and 4th quarters (or next business day if the due date is a weekend or holiday).

All reports are accurate and complete and are received no later than 7 daysafter the due date.

Page 22


April 1, 2017 - June 30, 2017

19. SAPTBG Compliance Report

SFY 2017 Standard:

End Of Year Report(Due 7/20/17)

Date Received2 Accurate and Complete

48 Hours Of

Synar Activity2

Alliance Behavioral Healthcare 7/20/17 Yes Yes Cardinal Innovations Healthcare Solutions 7/20/17 Yes Yes Eastpointe 7/20/17 Yes Yes Partners Behavioral Health Management 7/20/17 Yes Yes Sandhills Center 7/14/17 Yes Yes Trillium Health Resources 7/20/17 Yes Yes Vaya Health 7/20/17 Yes Yes


Notes:


2. Dates received more than 10 days after the due date and Synar Activities < 48 hours are highlighted red.

Dates received within 10 days after the due date are highlighted yellow.

3. Cardinal Innovations was credited with meeting the 7/20/15 deadline. They requested and received an extension until 8/3/15.


Performance Requirement: The LME-MCO shall submit a semi-annual SAPTBG Compliance Report by the 20th of the month (or nextbusiness day if on a holiday or weekend) following the end of the semi-annual period. Reports are accurate and complete and showat least 48 hours of Synar activity for the period.

All reports are accurate and complete, show 48 hours of Synar activity, and are received nolater than 10 days after the due date.

Page 23


April 1, 2017 - June 30, 2017

20. National Core Indicators (NCI) Consents And Pre-Surveys

SFY 2017 Standard: 75% of the pre-surveys, consents, and mail survey information are received by the due date and complete.

Timeliness of Submission Completeness (# Forms Received / # Expected)

Pre-Surveys &

Consents2 Mailed Surveys2 # Received # Expected % Complete2

Alliance Behavioral Healthcare Received On-Time Received On-Time 119 110 108.2%

Cardinal Innovations Healthcare Solutions Received Late Received On-Time 172 170 101.2%

Eastpointe Received On-Time Received On-Time 84 70 120.0%

Partners Behavioral Health Management Received On-Time Received On-Time 70 70 100.0%

Sandhills Center Received On-Time Received On-Time 72 70 102.9%

Trillium Health Resources Received On-Time Received On-Time 115 100 115.0%

Vaya Health Received On-Time Received On-Time 80 75 106.7%

Totals 712 665 107.1%

Number and Percent of LME-MCOs that met the SFY 2017 Standard: 6 (85.7%)

Notes:


2. Surveys not received on-time and percentages less than 75% are shaded red.


Performance Requirement: The LME-MCO, through providers, will submit a consent form and a pre-survey for each person selected to participate inthe NCI project within the specified timeframes. The LME will also submit information needed for the mailed survey. All submissions are complete.

Page 24


April 1, 2017 - June 30, 2017

21. Annual Traumatic Brain Injury (TBI) Services Report


Annual Report Due 7/31/17









Number and Percent of LME-MCOs that met the Performance Standard: 5 (71.4%)

Notes:



LME-MCO

Performance Requirement: LME-MCO submits all required Traumatic Brain Injury (TBI) Services reports inacceptable format by the following due dates (or next business day if the due date is a weekend or holiday):

● First quarter report = Dec 31. ● Second quarter report = Mar 31.● Third quarter report = Jun 30. ● Fourth quarter report = Aug 31. ● Annual report = Jul 31.

Page 25

SFY 2017 Fourth Quarter LME-MCO Compliance with Reports & Data Requirements

Percent of Report and Data Submission Requirements MetSFY2015 - SFY2017

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ALLIANCE BEHAVIORAL HEALTHCARE REPORT SUBMISSION Alliance Behavioral Healthcare Statewide LME-MCO Trend

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ALLIANCE BEHAVIORAL HEALTHCARE DATA SUBMISSIONAlliance Behavioral Healthcare Statewide LME-MCO Trend

These graphs show Alliance Behavioral Healthcare’s overall performance compared with the state average (timeliness, completeness, accuracy)on submitting reports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCOPerformance Contract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submissionmeasures that were met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 26



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CARDINAL INNOVATIONS REPORT SUBMISSIONCardinal Innovations Statewide LME-MCO Trend

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CARDINAL INNOVATIONS DATA SUBMISSIONCardinal Innovations Statewide LME-MCO Trend

These graphs show Cardinal Innovations’ overall performance compared with the state average (timeliness, completeness, accuracy) onsubmitting reports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCOPerformance Contract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submissionmeasures that were met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 27



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EASTPOINTE - REPORT SUBMISSIONEastpointe Statewide LME-MCO Trend

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EASTPOINTE - DATA SUBMISSIONEastpointe Statewide LME-MCO Trend

These graphs show Eastpointe's overall performance compared with the state average (timeliness, completeness, accuracy) on submittingreports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCO PerformanceContract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submission measures thatwere met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 28



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PARTNERS BHM - REPORT SUBMISSIONPartners BHM Statewide LME-MCO Trend

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PARTNERS BHM - DATA SUBMISSIONPartners BHM Statewide LME-MCO Trend

These graphs show Partners Behavioral Health Management's overall performance compared with the state average (timeliness, completeness,accuracy) on submitting reports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS -LME-MCO Performance Contract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of reportsubmission measures that were met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 29



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SANDHILLS CENTER - REPORT SUBMISSIONSandhills Center Statewide LME-MCO Trend

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SANDHILLS CENTER - DATA SUBMISSIONSandhills Center Statewide LME-MCO Trend

These graphs show Sandhill Center's overall performance compared with the state average (timeliness, completeness, accuracy) on submittingreports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCO PerformanceContract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submission measures thatwere met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 30



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TRILLIUM HEALTH RESOURCES - REPORT SUBMISSIONTrillium Health Resources Statewide LME-MCO Trend

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TRILLIUM HEALTH RESOURCES - DATA SUBMISSIONTrillium Health Resources Statewide LME-MCO Trend

These graphs show Trillium Health Resources's overall performance compared with the state average (timeliness, completeness, accuracy) onsubmitting reports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCOPerformance Contract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submissionmeasures that were met, and the second set of graphs shows the percentage of data submission measures that were met. Data for SFY2015represents the average of ECBH and CoastalCare the year prior to their merger to form Trillium Health Resources.

Page 31



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VAYA HEALTH - REPORT SUBMISSIONVaya Health Statewide LME-MCO Trend

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VAYA HEALTH - DATA SUBMISSIONVaya Health Statewide LME-MCO Trend

These graphs show Vaya Health's overall performance compared with the state average (timeliness, completeness, accuracy) on submittingreports and data to the Division of MH/DD/SAS each quarter for the time period indicated as required by the DHHS - LME-MCO PerformanceContract. Reporting requirements are attached to this report. The first set of graphs shows the percentage of report submission measures thatwere met, and the second set of graphs shows the percentage of data submission measures that were met.

Page 32

Requirement DMH/DD/SAS Report Contact LME ActionsReporting Schedule

Guidelines & ReportsLegislative citation for the requirement to collect the

information or Allocation letter. Description of how DMH staff uses the information. Who uses the summary information/report.

Substance Abuse/Juvenile Justice Initiative Quarterly Report

Rachel Johnson(919) 715-2771 [email protected]

LME submits a monthly Substance Abuse/ Juvenile Justice Initiative Report. Reports are accurate and complete and are received monthly by the 20th of the following month or next day of business on a weekend or holiday.

Quarterly

Monthly Reports are submitted electronically at: https://uncg.qualtrics.com/SE/?SID=SV_eE7EAp3eCOVqeBD&RID=MLRP_e9B5sBU39wccUKN&Q_CHL=emailReports available on DMH/DD/SAS website: http://www.jjsamhp.org/publications/

NC General Statute 122C-115.4Report is submitted to federal office as part of block grant reporting

DMH Office; Secretary's Office

Work First Initiative Quarterly Reports

Starleen Scott Robbins(919) [email protected]

LME submits a quarterly Work First Initiative Report by the 20th of the month following the end of the quarter. The reports are due to DMH/DD/SAS on October 15th (for July - September), January 15th (for October - December), April 15th (for January - March) , and July 15th (for April - June). Reports are accurate and complete and are received by the due date.

Quarterly Website under re-construction. NC General Statute 108A-25.2; G.S. 108A-29.1; NC DSSFNS 290

Report is submitted to federal office as part of block grant reporting and to State DSS for legislative reporting.

DMH Office; Secretary's Office; NC Legislature; NC Division of Social Services

System of Care ReportEric Harbour(919) 715-2774 [email protected]

LME/MCO’s submit semi-annual System of Care Reports. The first reporting period (July-December)/ reports are due by January 15th. The second reporting period (January-June) reports are due by July 15th.

Semi-annually SOC information: http://www.ncdhhs.gov/mhddsas/services/serviceschildfamily/index.htm NC General Statute 122C-115.4.Data is used in the System of Care Year end Activity report. In addition the data is reported as a part of the MH Block Grant

DMH Leadership; Internal staff.

Client Data Warehouse (CDW) Admissions

LME collects and submits required CDW record types by the 15th of each month.

Client Data Warehouse (CDW) ICD-9 Diagnosis

LME collects and submits required CDW record types by the 15th of each month. Data has been entered in all required fields.

Client Data Warehouse (CDW) Unknown Data (admissions)

LME collects and submits required CDW record types by the 15th of each month. Required fields contain a value other than "unknown."

Client Data Warehouse (CDW) Unknown Data (discharges)

LME collects and submits required CDW record types by the 15th of each month. Required fields contain a value other than "unknown."

Client Data Warehouse (CDW) Identifying & Demographic Records

LME collects and submits required CDW record types by the 15th of each month. Open clients who are enrolled in a benefit plan and receive a billable service will have a completed identifying record (record type 10) and a completed demographic record (record type 11) in CDW within 30 days of the beginning date of service on the paid claims record.

Client Data Warehouse (CDW) Drug of Choice

LME collects and submits required CDW record types by the 15th of each month. A drug of choice record (record type 17) is completed within 60 days of the beginning date of services for clients enrolled in any of the following benefit plans: ASCDR, ASTER, ASWOM, and CSSAD.

Client Data Warehouse (CDW) - Episode Completion Record

LME collects and submits required Client Data Warehouse (CDW) record types by the 15th of each month (1 quarter lag time). LME must submit discharge record (12) for clients that does not show any activity in 60 days or must follow CDW flow chart.

NC-TOPPS Update Interviews

Jennifer Bowman,(919) 733-0696 [email protected]

LMEs are responsible for assuring that service providers conduct Initial and Update Interviews at appropriate intervals with consumers who qualify for NC-TOPPS.

QuarterlyNC-TOPPS Guidelines and Dashboard is available on DMH/DD/SAS website:http://www.ncdhhs.gov/mhddsas/providers/NCTOPPS/index.htm

NC General Statute 122C-115.4. Report is submitted to federal office as part of block grant reporting

DMH Office; DMA Office; Secretary's Office; NC Legislature; Federal Reporting

NC Support Needs Assessment Profile (NC-SNAP)

Rachel Noel(919) [email protected]

LME, through providers, collects and enters annual NC-SNAP assessments into the NC-SNAP web base application for all consumers receiving DD services and initial contact NC-SNAP assessments for all consumers waiting for DD service.

QuarterlyNC-SNAP information is available of the DMH/DD/SAS website: http://www.ncdhhs.gov/mhddsas/providers/NCSNAP/index.htm

NC General Statute 122C-115.4.The NC-SNAP measures an individual's level of intensity of need for developmental disabilities (DD) supports and services.

DMH Office; Secretary's Office; NC Legislature; Federal Reporting

SAPTBG Compliance Report

DeDe Severino(919) 733-0696 [email protected]

Each LME submits a semi-annual SAPTBG Compliance Report by the 20th of the month following the end of the semi-annual (6 month) period (usual due dates are January 20th and July 20th). Reports are accurate and complete, show at least 48 hours of Synar activity for the reporting period, and are received by the due date.

Semi-annually

The SAPTBG Compliance Report template available on DMH/DD/SAS website: http://www.ncdhhs.gov/mhddsas/statspublications/Forms/index.htm#formslme

SAMHSA Synar report includes NC data:SAMHSA Synar report includes NC data: http://www.samhsa.gov/prevention/2011-Annual-Synar-Report.pdf

NC General Statute 122C-115.4Aggregate data from the report is submitted to federal office as part of block grant reporting

DMH Office; Secretary's Office

National Core Indicators (NCI) Consents and Pre-Surveys

Karen Feasel,(919) 733-0696Karen. [email protected]

LME annually submits within the specified timeframes the required numbers of completed consent, background, and pre-survey forms for selected individuals who consent to participate in the adult consumer survey, and family/guardian addresses for individuals selected for the mailed family surveys. All submissions are complete and submitted by the due date.

Annually - Fourth Quarter

DM/DD/SAS-Community Policy Management Section annually sends correspondence to LMEs explaining the NCI process and what is required (e.g. database, consent forms, pre-surveys, refusal forms, and names and addresses of legal guardians/family members). For reports go to the National Core Indicator website: http://www.nationalcoreindicators.org/

NC General Statute 122C-115.4.Data is sent to HSRI as a part of the NCI national project. Measures are generated as a part of the CAP-MR/DD Waiver project from data.

DMH Office; DMA Office; Secretary's Office; Office of Disability and Health; NC Council of Community Programs; NC Legislature; Federal Reporting.

Geriatric Adult Mental Health Specialty Team Quarterly Report

Debbie Webster(919) 715-2774 [email protected]

All funded LMEs submit quarterly reports from GAST programs. The reports are due to DMH/DD/SAS on October 15th, January 15th, April 15th and July 15th.

Quarterly Recent reports are not available on the web but are available upon request. Senate Bill 1148.Tracking program expenditures per LME, number of facilities served, and the number of trainings and consultations provider per facility

DMH Leadership & Internal staff.

PATH Quarterly ReportDebbie Webster(919) 715-2774 [email protected]

All funded LME’s submit the PATH Quarterly Reports from the PATH Provider. The reports are due to DMH/DD/SAS on October 15th, January 15th, April 15th and July 15th.

QuarterlyRecent reports are not available on the web but are available upon request.SAMHSA PATH Reports: http://pathprogram.samhsa.gov/Path/ProgramInformation.aspx

NC General Statute 122C-115.4. PATH Grant reporting requirements. SAMHSA requirement.

Tracking program expenditures, number of persons served, housed and transitioned to community mental health services for each team

DMH Leadership & Internal staff.

LME Complaint ReportStacie Forrest(919) 715-3197 [email protected]

The LME submits the complaint reports45 days after the Quarter in which data is collected. The reports are due to DMH/DD/SAS on February 15 (for October - December), May 15 (for January - March) , August 15 (for April - June) and November 15 (for July - September).

Quarterly Reports can be found at: http://www.ncdhhs.gov/mhddsas/statspublications/Forms/index.htm#formslme

NC General Statute 122C-115.4.10A NCAC 27G .0609

Looks at LME performance trends. Summary of LME activities reported concerning complaints and consumer rights.

DMH Office and DMA

TBI Quarterly & Annual Reports

Scott Pokorny(919) 715-2255 [email protected]

Quarterly - LMEs report on TBI dollars spent and categories of how it was spent. Annually - LME’s report demographic information about the TBI state funds programming.

Quarterly & Annually Recent reports are not available on the web but are available upon request. NC Senate Bill 704 and TBI specific allocationInformation is used to report data to the Brain Injury Advisory Council and to monitor performance of the use of services.

DMH Leadership. Brain Injury Advisory Council

The data is monitored to determine County funding provided to the LME/MCO. The data is monitored to determine if revenues are exceeding expenditures. It also assists the budget office in determining whether an LME needs some level of financial monitoring.

Budget Office

CDW Reporting Requirements Manual website: http://www.ncdhhs.gov/mhddsas/statspublications/Publications/CDW/cdwtechspecsv1.12.pdfReports available on DMH/DD/SAS website: http://www.ncdhhs.gov/mhddsas/providers/CDW/index.htm

LME submits a Monthly Financial Report on a monthly basis by the 20th of the following month or next day of business on a weekend or holiday.

Jay Dixon(919) 733-7013 [email protected]

Monthly


Audits for all LME's are required to go to the Local Government Commission for Review and Approval.

Financial Status Report required by APSM 75-1, T10:14C.1102, report requested by the DHHS Controller's Office.

SFY 2016 - 2017 Performance Contract Reports/Data Requirements

Matthew McMorran(919) 733-4460 [email protected]

QuarterlyNC General Statute 122C-115.4. APSM 70-1, CDW Reporting Requirements Manual

Report is submitted to federal office as part of block grant reporting

Monthly Financial Report

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Requirement DMH/DD/SAS Report Contact LME ActionsReporting Schedule

Guidelines & ReportsLegislative citation for the requirement to collect the

information or Allocation letter. Description of how DMH staff uses the information. Who uses the summary information/report.

SFY 2016 - 2017 Performance Contract Reports/Data Requirements

Consumer Perception of Care Survey (POC)

Judy Boone,(919) 733-4460 [email protected]

The LME shall ensure that its providers collect and submit complete information of consumers as required by the DHHS policy, on a timely manner. The LME shall provide information and support to its providers to encourage use of data collected by LME and DHHS for improvement of service quality.

Annually - Third Quarter

DMH/DD/SAS-Community Policy Management Section annually sends correspondence to LMEs providing instructions for submitting the surveys.Reports available on DMH/DD/SAS website: http://www.ncdhhs.gov/mhddsas/providers/CDW/consumerperceptionrpts/index.htm

NC General Statute 122C-115.4.Report is submitted to federal office as part of block grant reporting


LME/MCO Monitoring Report

Patsy Coleman,[email protected]

LME/MCOs report monthly on measures including call center activities, persons served, community psychiatric hospitalizations, authorization requests, claims, and complaints for both the uninsured and persons receiving Medicaid.

Monthly Reports are sent out via the NC-Council NC General Statute 122C-115.4.Data provides performance information on LME/MCO behavioral health system.

DMHDDSAS, DMA and Secretary's Office.

LME/MCO Performance Measurement & Reporting

Michael Schwartz(919) [email protected]

LME/MCOs report on measures including prevention and early intervention, timely access to care, penetration rates, initiation and engagement in services, crisis and inpatient services, and continuity of care.

QuarterlyReports can be found at: http://www.ncdhhs.gov/mhddsas/statspublications/Reports/DivisionInitiativeReports/communitysystems/index.htm

NC General Statute 122C-115.4.

The data submitted will be used by DMA and DMH/DD/SAS to monitor the quality, access, timeliness and care management operations. Once encounter and shadow claim information is successfully transmitting through NC-TRACKS, DHHS will re-evaluate performance measure reporting requirements.

DMHDDSAS and DMA

Call Center Access to Care Report

Michael Schwartz(919) [email protected]

LME maintains a log for each request for service and submits a quarterly report by the 30th of the month following the end of the quarter on access to care provided within the target time standard.

QuarterlyReports can be found at: http://www.ncdhhs.gov/mhddsas/statspublications/Reports/DivisionInitiativeReports/communitysystems/index.htm

NC General Statute 122C-115.4.Data provides performance information on LME/MCO behavioral health system.

DMHDDSAS

NC-START & Crisis Respite

Rachel Noel(919) [email protected]

NC-START Teams collect data and submit to the regional host MCO and Rachel Noell at DMH/DD/SAS; data entered into the NC START database which provides a quarterly and annual summary.

QuarterlyLegislature provides only general information on data required for report. Reporting requirements are outlined in the original host LME allocation letter. Website: http://www2.ncdhhs.gov/mhddsas/services/crisisservices/ncstart.htm

Allocation letters are sent out on an annual basis from the Budget Office. NC START data is submitted to LME through Provider agencies.

Captures number of service events, level of intensity, where referrals come from, etc.

DMH Staff. State Operated Healthcare Facility Staff. Trend analysis is sent to the LME/Host Program.

Mobile Crisis Services Art [email protected]

Report is no longer required as of 02/15/2015, data collected in Monthly Monitoring Report.

LME Crisis and Inpatient Quarterly Report

Art [email protected]


DD Wait ListSandy [email protected]


Incident Response Improvement System (IRIS)

Glenda [email protected]

Report is no longer required, DMH/DD/SAS access data through IRIS. LME is responsible for monitoring the provider's response to the incident to ensure that necessary steps have been taken to protect health and safety and to minimize the occurrence of future incidents.

Three Way ContractPatsy Coleman,[email protected]

Report is currently not required

Hospital Bed Day Census Report

Kent [email protected]

Report sent by Hospital to DMH/DD/SAS

Housing Activities & Annual Report

Ken [email protected]


Walk In ReportArt [email protected]


Reported & Not A Performance Contract RequirementPerformance Contract Reporting Requirement Reports No Longer Required

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Documents

SFY17-Q4 Performance Contract Report/Data … DHHS...SFY 2017 Performance Contract Data/Report Submission Requirements Fourth Quarter Report April 1, 2017 - June 30, 2017 1. Monthly