for Salesforce

•  With easy access to resources, On>Demand services provide flexibility in scaling resources up or down depending on business dynamics.

 

•  This is what makes On>Demand services from PreludeSys so valuable.

•  Companies can access additional resources quickly and easily when they need them and then scale back to previous levels when those resources are no longer required.

 

•  ZDNet “Technology Updates” states that

on-demand services will become the

most pervasive enterprise services model

within the next few years. ”Services are

at a point where we can start to move

into a new era of on-demand support.

Scale Up

Scale Down

Why On>Demand Services?  

On>Demand Services Overview  

•  On Demand Admin Support > Provides overall administration of client account. Examples including field customization, page layouts, user updates, custom reports and dashboards, workflow rules, add new functionality, troubleshooting and more.

•  Customization and Maintenance > Best suited for clients looking for a more complex support and implementation for multiple business processes or complex projects involving development

•  Force.com and Salesforce 1 Development > Best suited for customers that require custom application development

Benefits of On>Demand  •  On Demand services provide a lower cost alternative through a

pay-as-you-go model

•  On Demand services provide flexibility in scaling resources up or down depending on business dynamics.

•  On Demand services are available 24/7

•  On Demand services saves time by eliminating the need to create SOW’s

•  On Demand services saves money by eliminating the need to interview and hire contingent workers

•  On Demand services can provide continuity through dedicated resources

•  On Demand Services provides a dedicated Technical Account Manager who will help the client create a plan that best optimizes their salesforce instances and usage to include daily communication, deliverables, resources and expectations

   

Sacalibility  of  resources  

Lower  cost  opera3ng  model  than  internal  or  staff  augmenta3on  

models    

Frees  up  internal  resources  

 

Accommodate  staff  shortages  due  to  unexpected  events  

Fosters  IT  planning  and  documenta3on  of  

knowledge    

Efficacy  and  flexibility  in  project  planning  and  

execu3on.    

Shorter  3me  to  market.  

 

Advantages

Engagement Model

Integration with Team Foundation Server

The  project  was  completed  in  a  very  quick  3me  and  I  am  completely  sa3sfied  with  the  way  the  project  was  executed  

“   “  

Our  salesforce  team  replaced  a  manual  bug  tracking  workflow  with  an  automated  process  by  integra3ng  salesforce  with  MS  Team  Founda3on  Server  crea3ng  a  more  efficient  process  by  providing  real  3me  access  to  informa3on  for  the  customer  service  team.      

Senior  Director,    First    American  Corpora3on-­‐Data  Trace  

•  Streamlined  and  automated  the  defect  communica3on  process  .  

•  BeOer  response  to  customers  and  Increased  customer  sa3sfac3on.  

•  Increased  produc3vity  

Product Development Partner

Your  salesforce  team  has  provides  excellent  support  to  our  customers  with  their  issues  and  we  are  very  happy  with  your  response  3me  and  solu3ons.  

“   “  

Preludesys  is  the  exclusive  salesforce.com  development  partner  for  a  global  leader  in  workforce  mobility  programs.    PreludeSys  played  strategic  role  in  their  Salesforce  applica3on  roadmap  and  helped  them  manage  their  App/Exchange  product  release  and  installa3on.  

•  Addi3onal  resources  helped  faster  3me  to  market  

•  Enhanced  customer  sa3sfac3on  

Product  Manager,    Runzheimer,  Int’l.  

Bill of Materials Costing Dashboard

They  were  there  whenever  we  needed  and  with  their  knowledge  and  exper3se  ensured  we  are  successful  with  all  our  ini3a3ves.    

“  “  

PreludeSys  provided  strategy  &  development  support  for  a  Fortune  500  global  mobility  company.  

•  Strategy  and  Technical  consulta3on.  

•  Flexibility  of  resource  u3liza3on  

Senior  IT  Director,,    Motorola  

Customer  Ra3ng  

Access Management System

Excellent  project  development  and  communica3on.  Highly  recommended.  

“   “  

PreludeSys  helped  mul3-­‐specialty  health  care  company  develop  a  rule  based  automated  security  provisioning  system  thereby  have  beOer  control  and  ensure  compliance  with  respect  to  access  permissions  across  various  systems  in  the  organiza3on  

•  Reduc3on  in  IT  Cost  

•  Flexibility  in  engaging  and  managing  resources  

•  Op3mized  u3liza3on  of  resources  across  various  engagements  

Delivery  Manager  &  Architect,    Allergan  

Customer  Ra3ng  

Thank you