Seven Myths and Seven Paradoxes of Servant Leadership€¦ · Seven Myths and Seven Paradoxes of...
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Seven Myths and Seven Paradoxes of Servant Leadership by Dan R. Ebener
Seven Myths and Seven Paradoxes of Servant Leadership€¦ · Seven Myths and Seven Paradoxes of Servant Leadership by Dan R. Ebener. Leadership Defined COMMON GOAL. FOLLOWERS. LEADER
•Michigan: One continuumbetween task and relationship (1950s).
Task Relationship
Achieving Results
Developing Relationships
Dual Focus
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834 [On page 1-3 in notebook.] Emphasize that, while LTPS is about people skills and achieving effective working relationships, it is always in the context of achieving results. Question: What’s the implication if a leader is high on the results axis and low on the relationship axis? (that he/she may be achieving results at the expense of people, i.e., burning them out) Question: How about the other direction– high on relationship/low on results? 8:35
Leadership Through People Skills
Q1Dominant
Hostile
Q2Submissive
Hostile
Q4Dominant
Warm
Q3Submissive
Warm
DOMINANCE(Assertive)
SUBMISSION(Passive)
HOSTILITY(Unresponsive)
WARMTH(Responsive)
•Self-Leadership
•One-on-one•Teams
•Organizations•Community
Transformational Leadership Settings
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Servant Leadership• What is it anyway?
Greenleaf: Motivated to serve, then to
lead.
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2:02 1 MINUTE You, as an individual, can help provide motivation for others in the workplace, through what you say and do. You, as an individual, can help meet at least some of the needs of others with whom you interact. Listening Attention Respect Value of individual 2:03
Words of Jesus•“The greatest one
must be a servant” (Matt. 23:11).
•“Whoever wants to be first must become the servant of all” (Mark 9:33-36).
•Last Supper reminder (Luke 22: 24-27).
Servants, not Lords• Leading like Jesus: “You
know that the rulers of the Gentiles lorded over them, and their high officials exercise authority over them. Not so with you. Whoever wants to be great among you must be your servant.” (Mt 10: 25-27).
Servant Leader Behaviors
•Recognizing the gifts, talents and efforts of others.
•Serving the needs and interests of others.
•Empowering members of the parish.
Organizational Citizenship Behaviors
•Helping•Initiating•Participating•Self-
Developing•Cheerleading•Sportsmanship
“ You know that the rulers of the Gentiles lorded over them… Not so with you.
Whoever wants to be great among you must be your servant.”
(Mt 10: 25-27)
Myth 1:
• Servant Leadership is
soft.
Paradox 1:
• Servant Leadership is neither hard nor soft.
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2:44 Probing: A means of engaging and communicating with another person that includes use of questions, but uses other techniques as well, including pausing and summarizing. Gets involvement — if that is what you are seeking. Remember, Q3 behavior may need focused involvement. Helps with resolving conflict and/or other difficult kinds of communication. Venting means to express aloud emotions that get in the way of listening and communicating. 2:46
The Servant as Leader
• Motivated by mission, vision and values.
• Place themselves at the service of others.
• Willing to share power.
Myth 2:
• Servant Leaders cannot hold positions of authority.
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2:46 2:48
Paradox 2:
• Servant Leadership is not a position, but Servant Leaders can hold a position of authority.
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2:52 3 Minutes Question: What is your experience in using pauses? Easy? Difficult? For some people this is difficult, since silence can seem deafening. It is still high in the funnel. You are willing to listen to whatever emerges from the silence. This may not always be good with a really bubbly set of Q3 behaviors. There may be move fill all space with talk. 2:55
Myth 3:
• Servant Leaders convince people to follow their vision.
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2:55 2 MINUTES Here, you are acknowledging emotions. This is a powerful technique, and may not be natural for you at this point. This is really the business of describing the emotions you see being displayed by the other person. Say what you see…with caution. 2:57
Paradox 3:
• Servant Leaders create
a sense of shared vision.
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2:57 2 min Encourages the other person to elaborate. Question: The examples above are both questions. Give an example of a neutral phrase that is a statement. “That’s interesting.” “I bet that was a tough decision.” 2:59
Myth 4:
Servant Leaders are selfless.
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3:09 5 MINUTES This can be useful in breaking deadlocks in communication. They can be used anywhere in the 5-step format. Again, it is a way of saying what you see. EXAMPLE: “It seems to me that we aren’t making much progress on this issue.” **** Request assistance in dealing with the process difficulty. EXAMPLE OF KATHY KRAM PRESENTING TO BOARD. 3:14
Paradox 4:
The Servant Leader is
humble, not selfless.
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3:04 3 minutes Question: When would this be useful? “How high -- more than 10 feet? “Yes or no?” 3:07
Conflict
My needs and
interests.
Your needs and
interests.
Myth 5:
• Servant Leaders do not get great
results.
Organizational Citizenship Behaviors
• Helping
• Initiating
• Participating
• Self-Developing
• Cheerleading
• Sportsmanship
Paradox 5: Servant Leaders are ambitious, but direct their ambition toward
the organization, not themselves.
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Level Five Leaders:
– Personal humility and professional will to drive results.
– Window and Mirror.
Jim Collins, Good to Great
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7 MINUTES Don’t underestimate these folks. They may have a tremendous power which is not visible in the same way as a more Q1-oriented boss may be. Story about Hoover: Eisenhower wanted to fire him; didn’t Kennedy came in; planned to fire him. He prepared a letter of resignation for Hoover to sign. Hoover came in with a big bag, saying “I’m here to serve this presidency. Everything in this bag, pertinent to your personal life, is safe with me.”
Myth 6:
Servant Leaders are powerless.
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Paradox 6:• Servant
Leaders gain power as they serve others.
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On page 3-21 11:05 Be warm and friendly---give some wandering room. If you try to turn this off completely, you may be in for a little difficulty; you may encourage some Q2 behaviors. State a clear, direct purpose---also, consider putting a time limit on the meeting, upfront Stress social benefits. 11:10
Servant Leadership
Service
Pow
er
Power and Service
Myth 7: • Servant
Leaders do unto others what they would have others do unto them.
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Paradox 7: Servant Leaders practice both the
Iron Rule and the Golden Rule.
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Leadership Development•The best test of
leadership is not how many followers you lead but how many leaders you develop.
Servant Leadership is Paradoxical
• Sharp contrast to “Pedestal” Leadership.
•Followers will be stronger, healthier, more autonomous.
“Everybody can be great because anybody can serve. You only need a heart full of
grace, and a soul generated by love.” - Dr.Martin Luther King Jr.
2:09 Do this aloud, with the whole class considering benefits statements for each quadrant, completing the statement on page 2-14: “If you complete the systems integration project in the next 90 days you’ll…” Assign quadrants to team tables. Q1 Q2 Q3 Q4 2:20
