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Settling refugees in the community
www.redcross.org.nz
Rachel Kidd, Rachel O’Connor,Judi McCallum
Today
• NZ Red Cross
• Our resettlement programme
• Pathways to Employment
• Refugee youth resettlement support
One Red Cross
• Largest humanitarian network involved in conflict and disaster operations in world
• Member-based organisation. Over 10,000 volunteers and members
• National and international programmes
• Focus on unity
Three priorities
• Disaster management and building stronger communities
• International operations
• Refugees and vulnerable migrants– Refugee Advisory
Committee
Our work with quota refugees
We aim to:
• empower former refugees to achieve their goals and contribute to their new home
• foster an inclusive, welcoming community which values the strength, resilience and skills they bring
Settlement Programme
• Welcome• Orientation• Settlement plan• Practical and social support• Information and advice• Linkages to resources• Connection to community• Support with complex needs• Referral to specialist services• Goal: Independence and integration• Up to 12 months
Client Team
Client
Social Worker
Cross Cultural Worker
Resettlement Case Worker
Volunteers/ Volunteer Supervisor
Volunteer Programme
• Recruitment
• Training
• Setting up houses, getting smallhousehold items
• First 6 weeks: busy, practical tasks
• 6 weeks – 6 months:– Advocate for families
– Social outings
– Building a friendship relationship with families and keeping in touch
Orientation: 9 modules
• Introduction• Keeping safe in New Zealand• Financial literacy• Housing• Health• Emergency preparedness• Strong families and positive parenting• Education• Community support services
NZRC 2020 Strategy
BY 2020 WE WILL…Understand and meet the essential needs
of asylum seekers, refugees and their families
by supporting them in their transition into
New Zealand society, without discrimination
and irrespective of their legal status
Restoring Family Links
• Currently 2 pilot programmes –Wellington and Waikato
• Expanding to Auckland, Manawatu and Tasman-Marlborough
• New services start 1 September 2014
• Goal is sustainable employment
• Workshop and 1-to-1 support
Pathways to Employment
Many steps concurrently:• Comprehensive assessment• Career and employment plan• Referral to right services/training
at right time• CV, job search and interview
skills development• Guidance with identifying
relevant jobs and making applications• Sourcing work experience• Understanding NZ employers
priorities and expectations• On-going monitoring of progress
Pathways to EmploymentAn individualised, developmental approach
Pathways helped me enormously in mentoring my short term and long
term career. They helped me apply online for jobs
and contacted employers.
Pathways to EmploymentPathways Team
Client
Red Cross Volunteers
Client Services
(Resettlement Team)
Social Enterprise
Team
Corporate Partnerships
Team
• Accessing decision makers•Working with employers to
understand benefits • Providing support after
placement• Preparing clients and helping
with paper work• Accessing entitlements• Finding partners • Identifying champions
Pathways to EmploymentCreating Opportunities
“In our business people need tenacity Yodit fits well here” Mike Egan (restaurant owner)
• All working-age new arrivals attend workshop• 290 clients registered as active
job seekers (language and employment assessments, plans with milestones, CVs etc)• 80% engage in relevant ESOL• 60% gain ≤ 15 hrs pw work,
work experience, voluntary work• 37% gain ≥ 15 hrs pw work• 10% start full-time further
study
Pathways to EmploymentExpected Outcomes
“I did agricultural work back in Myanmar, so this was familiar to
me. I feel really lucky to have a job here”
Refugee Youth Resettlement Report
“Then came reality”: Lived Experiences of refugee youth in their first 12 months in New Zealand
Refugee Youth Resettlement Report
“I avoided school for 2 months until they dragged me down to enrol. I didn’t want to go to school. I
went through so many schools after so many moves, with so many gaps. I didn’t want that feeling
that you are a ‘newbie’”
Refugee Youth Resettlement Report
“In Africa I thought ‘I will work like a slave [in NZ], never any rest, I need money.’ But the first time when I migrate…we said to our community who
were here ‘we need to work’ [they said]… ‘you guys don’t know here’. They started laughing at us. ‘it’s
hard to find a job’”
Refugee Youth Resettlement Report
“I’m a talkative person; I like to communicate. But I wasn’t communicating as much as I wanted to. It
was quite hard to interact with others. I felt lonely”
Refugee Youth Resettlement Report
1. The need for service providers to ensure they have access to cultural information and training on understanding the refugee journey and resettlement experiences
2. Provision of language support is needed to ensure barriers to participation is reduced.
3. Schools play a central role in education, integration and social participation.
4. Orientation for youth needs to be increased across all priority areas of employment, education, health and wellbeing and social participation
5. Coordinated approaches across the sector to ensure youths employment pathways are supported.