Settling in Activity Book v1.1 121011

8/13/2019 Settling in Activity Book v1.1 121011

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A Settlement Course for the AMEP

Activity Book

SETTLING IN


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ii

Settling In

Version 1.1 October 2012A Settlement Course for the AMEP

ISBN 978-0-7306-5710-1

Commonwealth of Australia 2011This work is copyright. You may download, display, print and reproduce thismaterial in unaltered form only (retaining this notice) for your personal,non-commercial use or use within your organisation. Apart from any use aspermitted under the Copyright Act 1968, all other rights are reserved.Requests for further authorisation should be directed to the:

Commonwealth Copyright Administration

Copyright Law BranchAttorney-Generals DepartmentRobert Garran OfficesNational Circuit Barton ACT 2600Fax: 02 6250 5989Email: [email protected]

Disclaimer:While the Department of Immigration and Citizenship and its contributors haveattempted to ensure the material in this book is accurate at the time ofrelease, the book contains material on a range of matters that are subject toregular change. No liability for negligence or otherwise is assumed by thedepartment or its contributors should anyone suffer a loss or damage as a

result of relying on the information provided in this book.

ACKNOWLEDGEMENTSProduced by the AMEP Flexible Learning Network (AFLN). The AFLN deliversAMEP/distance/e-learning services on behalf of the Department of Immigrationand Citizenship. The AMEP is a Commonwealth Government program.

For more information about the AMEP, visithttp://www.immi.gov.au/living-in-australia/help-with-english/amep

Images 2011 Photos.com, a division of Getty Images. All rights reserved.

Images from Australian Citizenship Our Common Bondand Our Common BondA Course in Australian Citizenshipreproduced with permission from theDepartment of Immigration and Citizenship.

Images reproduced with permission from AMES.


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iii

Introduction iv

Getting started v

Themes 1-3 with activities and sendbacks 1



Answers 161

Congratulations 191

Contents


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iv

Welcome to Settling In

The course will help you with some of the basic information you need to settle into your new life in Australia.

The course contains

presentations on 9 settlement themes in English, Arabic, Dari, Mandarin, Tamil and Vietnamese

activities based on the presentations

references to more information in Beginning a Life in Australia.

You will have regular contact with your teacher during the course.

Introduction

Settling In

English Presentation

Mandarin Presentation

Arabic Presentation

Vietnamese Presentation

Dari Presentation

Tamil Presentation

1. Learning English

2. A new life

3. Health

4. Money

5. Housing

6. Transport

7. Education8. Work

9. Law


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v

For each theme:

1. Watch and listen to the presentation in your language, if available, or in English.

2. Read the script in your language, if available, or in English while you listen again.

The key words are in bold.

3. Read more about the theme in Beginning a Life in Australiain your language or in English.

The last slide of each theme tells you where to find the information.

4. Do the activities at your certificate level, Certificate 1 or Certificate 2 and 3.

You can check your answers at the back of the book.

After 3 themes:

5. Complete the sendback pages and send them to your teacher.

6. Talk to your teacher on the telephone.

Now start with Theme 1 Learning English.

Good luck!

Getting started


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vi


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1

Theme 1: Learning English

In this presentation you will learn more about:

Learning in the Adult Migrant English Program (AMEP)

Learning as an adult

Learning pathways

You will hear about:

Slide 2 The Adult Migrant English Program (AMEP)

Slide 3 Learning in the AMEP

Slide 4 Learning about living in AustraliaSlide 5 Learning English

Slide 6 Learning as an adult

Slide 7 Learning activities

Slide 8 Learning on your own

Slide 9 Learning at a distance

Slide 10 Your learning pathway

Slide 11 More information

SETTLING IN THEME 1 Learning English



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2

Activity 1

Circle the words in bold in the script.

Activity 2Write the key words in your language.

Key words in English Your language

migrants

refugees

510 hours

extra hours

Activity 3

Copy the key words in English.

Cover the words.

Write the words.

Check your words.

Key words Copy Write

migrants

refugees

510 hours

extra hours

2. The Adult Migrant English Program (AMEP)

English for migrants and refugees

510 hours Extra hours

The Adult Migrant English Program or AMEP helpsmigrants, refugees and humanitarian entrants to improvetheir English language and to settle and find work in Australia. The Australian government funds the AMEP.

In the AMEP you can learn English for 510 hours or until you reach a functional or intermediate level of English.

If you have had difficult experiences before coming to Australia, or only a small amount of formal schooling, youmay be able to get extra hours. This applies to refugees and humanitarian entrants only.

Certificate 1



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3

Certificate 2 and 3

Activity 1

Choose words from the box to complete each sentence.

1. The AMEP helps _______________, refugees and humanitarian entrants to _______________

their English.

2. The Australian _______________ funds the AMEP.

3. You can learn English until you reach a _______________ or_______________ level of English.

4. _______________ and humanitarian entrants may be able to get extra hours.

Activity 2

Write the key words in your language.


Cover the key words.

Write the key words.

Check your words.

You can add other words that you want to learn.

Key words Your language Copy Write

migrants

refugees

510 hours

extra hours

improve

government

functional

intermediate

governmentfunctional

intermediate

Activity 3

Listen to the presentation in English again.

Repeat and practise the key words.

Write in full.

Acronym Words

AMEP


government improve intermediate

Refugees migrants functional


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3. Learning in the AMEP

Classes

Distance Learning Home Tutor

Childcare

There are a number of different ways you can learn in the AMEP. You can attend full or part timeclasses in the dayor evening.

You can study at home by enrolling in aDistance Learning course. If you study by Distance Learning, a teacherwill support you by phone and by email.

You can also study at home with the help of aHome Tutor who meets with you for an hour a week.

If you have children under school age, your AMEP service provider can arrange freechildcare while you are inclass.

4

Activity 1




class

Distance Learning

Home Tutor

childcare

Activity 3


Cover the words.

Write the words.

Check your words.


class

Distance Learning

Home Tutor

childcare

Certificate 1



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5

Activity 1


1. You can attend full or ______________ ______________classes in the day or evening.

2. If you study by Distance Learning, a teacher will ______________ you.

3. You can also study at home with the help of a Home ______________.

4. Your AMEP service provider can arrange free ______________ while you are in ______________.





Check your words.



class

Distance Learning

Home Tutor

childcare

part time

support

support

support

support

Activity 3



Certificate 2 and 3


support part time childcare

Tutor class


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4. Learning about living in Australia

The settlement course

Help from the teacher Everyday English

In the AMEP you will learn English and you will also learn about living in Australia.The settlement course thatyou are doing now will give you information about beginning a new life in Australia.

In your English course, your AMEP teachers will help you with the information and the English you need for lifein a new country. For example, you will learn how to make appointments, fill in forms and apply for a job.

You will also learn the everyday English you need to talk to other people in Australia.

6

Activity 1


Activity 2



the settlement course

teachers will help you

everyday English

Activity 3

Copy the key words in English.Cover the words.

Write the words.

Check your words.




everyday English

Certificate 1



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7

Activity 1


1. The Settlement Course will give you _____________ about beginning a new _____________ in

Australia.

2. Your AMEP teachers will help you with the English you need for life in a new______________.

3. You will learn how to make _____________, fill in forms and ______________ for a job.

4. You will also learn the ____________ ____________ you need to talk to other people in Australia.

Activity 2





Check your words.





everyday English

information

life

country

appointment

apply

supportsupport

support

Activity 3



Certificate 2 and 3


appointments information apply

everyday English life country


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5. Learning English

The Certificates in Spoken and Written English(CSWE)

Settlement information English skills

In the AMEP you will study for a Certificate in Spoken and Written English or CSWE. If you are beginning tolearn English you will study at Level 1. If you know some English, you will study at Level 2. If you have moreEnglish, you will study at Level 3. There will be regular assessments so the teacher can check what you have learnt.

The English classes teach you the skills you need to improve your English. Most classes also include thesettlement information covered in this Settlement Course. There is information about starting a new life inAustralia, including health, housing, Australian law, education, leisure, community, work, learning English, transportand money.

As you are learning about settlement in Australia, you will developskills in speaking, listening, reading and writingin English.

8

Activity 1




Certificate

settlement information

English skills

Activity 3


Cover the words.

Write the words.

Check your words.


Certificate


English skills

Certificate 1



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Activity 1


1. In the AMEP you will study for a _______________ in Spoken and Written English.

2. There will be regular ______________ so the teacher can _______________ what you have learnt.

3. The English classes teach you the skills you need to _______________ your English.

4. As you are learning about settlement in Australia, you will _______________ skills in speaking,

listening, reading and writing in English.

Activity 2





Check your words.



Certificate


English skills

assessment

check

improve

develop

support

supportsupport

Activity 3



Write in full.

Acronym Words

CSWE

Certificate 2 and 3


develop improve check

Certificate assessments


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6. Learning as an adult

Life experience

Active learning AMEP counsellor

As an adult learner you have your life experience, your knowledge and your skills to help you. However, learningas an adult in an Australian classroom might be different from what you have done before.

In Australia teachers expect adult learners to take an active role in their own learning. This means that teacherswill ask you to participate in class activities and encourage you to ask questions and to give feedback in the class.Teachers will also help you with your learning plan and give you ideas for how to practise English at everyopportunity.

You can talk to your teacher or to an AMEP counsellor if you have any questions about your learning.

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Activity 1




life experience

active learning

AMEP counsellor

Activity 3


Cover the words.

Write the words.

Check your words.


life experience

active learning

AMEP counsellor

Certificate 1



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Activity 1


1. You have your life experience, your ________________ and your skills to help you.

2. Teachers expect _______________ learners to take an ______________ role in their own learning.

3. Teachers will ask you to ________________ in class activities and ________________ you to ask

questions and to give ________________ in the class.





Check your words.



life experience

active learning

AMEP counsellor

knowledge

adult

participate

encourage

feedback

support

supportsupport

Activity 3



Certificate 2 and 3


active knowledge participate

feedback adult encourage


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7. Learning activities

Learning in small groups

CDs, DVDs and computers Excursions

AMEP English classes are designed to give you as much opportunity as possible to practise the English you needfor everyday life. In class you will often work in pairs or small groups with other students. This gives you morepractice in using English.

You may also use technology to practise the English you are learning withCDs, DVDs and language programs onthe computer.

Teachers may also take you on excursions to important places in the community. You will get information aboutthese places and practise English with your classmates and the teachers.

Certificate 1

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Activity 1




small groups

computer

excursion

Activity 3


Cover the words.

Write the words.

Check your words.


small groups

computer

excursion



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Certificate 2 and 3

technology practise classmates

community opportunity

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Activity 1


1. AMEP English classes give you as much __________________ as possible to

__________________ the English you need for everyday life.

2. You may also use __________________ to practise the English you are learning.

3. Teachers may also take you on excursions to important places in the __________________.

4. You will practise English with your __________________ and the teachers.

Activity 2





Check your words.



small groups

computer

excursion

opportunity

practise

technology

community

classmate

supportsupport

support

Activity 3





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8. Learning on your own

Making progress

Watching television Using the local library

Using a computer

Although the time you have in the AMEP course is limited, there are many extra things you can do at home or in thecommunity to help you make progress in English. You can keep notes and study what you have learnt. You canmake lists of new words and phrases and practise spelling and memorising them.

You can watch television in English and listen to the pronunciation of English words. You can take opportunitiesto practise your English with people you feel comfortable with.

You can use the local library to borrow books, CDs, DVDs and magazines in English.

You can use English language learning programs on thecomputer. If you dont have a computer, you can use oneat the library.

Certificate 1

14

Activity 1




make progress

watch television

local library

computer

Activity 3


Cover the words.

Write the words.

Check your words.


make progress

watch television

local library

computer



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Certificate 2 and 3

spelling programs memorising

pronunciation progress

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Activity 1


1. There are many extra things you can do at home or in the community to help you make

__________________ in English.

2. You can make lists of new words and phrases and practise __________________ and

__________________ them.

3. You can watch television in English and listen to the __________________ of English words.

4. You can use English language learning __________________ on the computer.

Activity 2





Check your words.



make progress

watch television

local library

computer

progress

spell

memorise

pronunciationprogram

support

support

support

Activity 3





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9. Learning at a distance

Distance Learning

Teacher support Home Tutors

If you cannot attend an AMEP English class, you can enrol in the AMEPDistance Learning program with aDistance Learning teacher. This means that you can study at home with special learning materials.

The teacher will support you by sending you the materials in the mail or you can study on the computer. You willsend back some of your work to the teacher who will check and assess it. The teacher will phone or email youregularly to talk about your progress.

If you need extra support with your Distance Learning course, you may be able to have aHome Tutor to meet withyou once a week to help you practise your English.

Certificate 1

16

Activity 1




Distance Learning

teacher support

Home Tutor

Activity 3


Cover the words.

Write the words.

Check your words.


Distance Learning

teacher support

Home Tutor



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Certificate 2 and 3

check learning materials phone

email practise

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Activity 1


1. You can study at home with special ________________ ________________.

2. The teacher will ________________ and assess your work.

3. The teacher will ________________ or ________________ you regularly to talk about your

progress.

4. You may be able to have a Home Tutor to help you ________________ your English.

Activity 2





Check your words.



Distance Learning

teacher support

Home Tutor

learning materials

check

phone

email

practise

supportsupport

support

Activity 3





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10. Your learning pathway

AMEP counsellor

Individual Pathway Guide (IPG) The future

Before you begin your AMEP learning you will talk to anAMEP counsellor. The counsellor will help you make thebest use of your time in the AMEP.

In the AMEP all students have an Individual Pathway Guide or IPG to help them plan their learning in the AMEPand plan their pathway after the AMEP. The AMEP counsellor will help you fill in your IPG.

Towards the end of your AMEP studies, the counsellor will contact you again to check that you know what to do inthe future and where to go if you want to do more study or get a job.

Certificate 1

18

Activity 1




AMEP counsellor

Individual Pathway Guide

future

Activity 3


Cover the words.

Write the words.

Check your words.


AMEP counsellor

Individual Pathway Guide

future



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Certificate 2 and 3

counsellor Pathway fill in

contact plan

19

Activity 1


1. The ____________________ will help you make the best use of your time in the AMEP.

2. All students have an Individual ____________________ Guide or IPG to help them

____________________ their learning in the AMEP.

3. The counsellor will help you ____________________ ____________________ your IPG.

4. The counsellor will ___________________ you again to check that you know what to do in the future.

Activity 2





Check your words.



AMEP counsellor

Individual Pathway

Guide

future

plan

fill in

contact

support

supportsupport

Activity 3



Write in full.

Acronym Words

IPG



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20

11. More information

You can find out more about

the Adult Migrant English Program (AMEP) in the chapter Help with English

in Beginning a Life in Australia.



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21

Theme 2: A new life


Australias diversity

Making contact

Settling in


Slide 2 Using your language

Slide 3 Help in your language

Slide 4 Many communities, shared valuesSlide 5 Freedom and a fair go

Slide 6 Making contact

Slide 7 Greetings

Slide 8 Communicating

Slide 9 Settling in

Slide 10 Adjusting

Slide 11 Getting started


SETTLING IN THEME 2 A New Life


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22

Activity 1




language

radio

television

Migrant Resource Centre

Activity 3


Cover the words.

Write the words.

Check your words.


language

radio

television

Migrant Resource Centre

2. Using your language

Languages in Australia

SBS radio and television Migrant Resource Centres

Many of the people who live in Australia are migrants or the children of migrants, so there are people here who canspeak your language.

SBS radio and SBS television broadcast programs and the news in many languages.

You can also contact the Migrant Resource Centre in your area and local ethnic organisations for informationand advice on settlement issues in your language.

Certificate 1



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Activity 1


1. Many of the people who live in Australia are ________________ or the children of migrants.

2. SBS radio and SBS television ________________ programs and ________________

________________ in many languages.

3. You can also contact local ethnic organisations for information and ________________ on

________________ issues in your language.

Activity 2





Check your words.



language

radio

television

Migrant Resource

Centre

migrant

broadcast

the news

settlementadvice

support

support

support

Activity 3



Certificate 2 and 3

broadcast migrants advice

settlement the news



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24

Activity 1




Translating and Interpreting Service

interpreter

at the doctor

Activity 3


Cover the words.

Write the words.

Check your words.


Translating and Interpreting Service

interpreter

at the doctor

3. Help in your language

Translating and Interpreting Service (TIS )

Interpreters At the doctor

If you need help in your language, there is a Translating and Interpreting Service or TIS. The TIS phonenumber is 13 1450.

To use a TIS interpreter, ring the number and tell the operator which language you speak. The operator will contactan interpreter in your language to help you. The interpreter will translate what you say into English and what theother person says into your language.

Use TIS for important situations where you cannot communicate, for example,at the doctor or at the estate agent.

Certificate 1



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Activity 1


1. To use a TIS interpreter, ring the number and tell the _____________________ which language you

speak.

2. The interpreter will _____________________ what you say into English.

3. Use TIS for important situations where you cannot _____________________, for example, at the

doctor.

Activity 2





Check your words.



Translating and

Interpreting Service

interpreter

at the doctor

operator

translate

communicate

support

supportsupport

Activity 3



Write in full.

Acronym Words

TIS

Certificate 2 and 3

translate operator communicate



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26

Activity 1




indigenous communities

migrants

values

Activity 3


Cover the words.

Write the words.

Check your words.


indigenous communities

migrants

values

4. Many communities, shared values

Indigenous communities

Migrants Values

The first communities in Australia were the indigenous Aboriginal and Torres Strait islander people who settledhere at least 40,000 years ago. Indigenous cultures are an important part of Australias national identity.

Australia is a diverse society with people from many different cultures and ethnic backgrounds.Migrants frommany countries around the world have settled here. Australias diverse communities work hard to keep important cul-tural practices and traditions alive.

Australian values include respect and support for democracy, the law, living in peace, and caring for those in need.

Certificate 1



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Activity 1


1. Indigenous _____________________ and Torres Strait islander people settled here at least 40,000

years ago.

2. Indigenous cultures are an important part of Australias national _____________________.

3. Australia is a diverse society with people from many different _____________________.

4. Australian values include _____________________ and support for _____________________.

Activity 2





Check your words.



indigenous

communities

migrants

values

Aboriginal

identity

cultures

respect

democracysupport

support

support

Activity 3



Certificate 2 and 3

cultures Aboriginal democracy

respect identity



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28

Activity 1




freedom

equality

speech

religion

opportunity

Activity 3


Cover the words.

Write the words.

Check your words.


freedom

equality

speech

religion

opportunity

5. Freedom and a fair go

Freedom and equality

Freedom of speech Freedom of religion

Equality of opportunity

Freedom and equality are important in Australian society. Australian values include freedom of speech, freedomof association, freedom of religion, equality of men and women and equality of opportunity.

Freedom of speech means you are free to say or write what you think, privately or publicly, about any topic, aslong as it is within the limits of the law. Freedom of association means you are free to join any legal organisation orgroup. Men and women have equal rights under Australian law.

Freedom of religion means you are free to follow any religion you choose, or no religion. There is no officialgovernment religion in Australia.

Equality of opportunity is often called a fair go. It means that everyone should have equal chances andopportunities in life.

Certificate 1



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29

Activity 1


1. Freedom and equality are important in Australian _________________.

2. Freedom of _________________ means you are free to say or write what you think, as long as it is

within the limits of the _________________.

3. There is no official _________________ religion in Australia.

4. Equality of _________________ is often called a fair go.

Activity 2





Check your words.



freedom

equality

speech

religion

opportunity

society

law

government

supportsupport

support

Activity 3



Certificate 2 and 3

government society speech

opportunity law



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30

Activity 1




meeting people

clubs

local council

English class

Activity 3


Cover the words.

Write the words.

Check your words.


meeting people

clubs

local council

English class

6. Making contact

Meeting people

Clubs and local councils English classes

Meeting people can help you to feel connected and part of your community.

You can meet people from your local community at your childrens school, in community groups or sportclubs, atlocal council activities, or in your neighbourhood. You can contact your local council to find out what servicesthey offer.

You may also want to get to know and talk to people who are not from your culture. InEnglish classes you willhave the opportunity to improve your English and make new friends with people from around the world.

Certificate 1



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31

Activity 1


1. Meeting people can help you to feel ____________________ and part of your

____________________.

2. You can meet people from your local community at your childrens school, at local council

____________________, or in your ____________________.

3. You may also want to talk to people who are not from your ____________________.

Activity 2





Check your words.



meeting people

clubs

local council

English class

connected

community

activities

neighbourhood

culturesupport

support

support

Activity 3



Certificate 2 and 3

activities connected culture

neighbourhood community



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32

Activity 1




smile

shake hands

first name

Activity 3


Cover the words.

Write the words.

Check your words.


smile

shake hands

first name

7. Greetings

Introductions

Shaking hands Using first names

There are some things that most Australians will do when they meet you. They will probablysmile and look you inthe eye.

They may shake hands.

Most Australians call other people by their first name, even at work. However, in some formal situations they mayuse each others title and surname.

Certificate 1



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Activity 1


1. People will probably _____________________ and look you in the eye.

2. Most Australians call other people by their ____________________ _____________________.

3. However, in some _____________________ situations they may use each others

_____________________ and _____________________.





Check your words.



smile

shake hands

first name

formal

title

surname

support

support

support

Activity 3



Certificate 2 and 3

title smile formal

first name surname



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34

Activity 1




polite

appointment

express your opinion

Activity 3


Cover the words.

Write the words.

Check your words.


polite

appointment


8. Communicating

Being polite

Appointments Expressing an opinion

In Australia it is polite in social situations, at school and in the workplace, to say please when asking forsomething and thank you when someone helps you or gives you something.

When you have a meeting or an appointment it is important to be on time. If you are going to be late or are unableto attend, contact the person to let them know. This is important for professional appointments, such as with adoctor. If you are absent or very late, apologise and give a reason if you can.

It is acceptable to express your opinion in social and work situations. You can also speak up if you dont agreewith someone elses opinion. It helps to do this calmly and politely. You will learn more about

communicating in English in your AMEP course.

Certificate 1



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35

Activity 1


1. It is polite in ____________________ situations to say please and thank you.

2. When you have an appointment it is important to be ____________________

____________________.

3. Being on time is important for ____________________ appointments.

4. It is ___________________ to express your __________________ in social and work situations.

Activity 2





Check your words.



polite

appointment


social

on time

professional

acceptable

opinion

support

support

support

Activity 3



Certificate 2 and 3

professional social acceptable

opinion on time



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36

Activity 1




community centre

social group

English class

Activity 3


Cover the words.

Write the words.

Check your words.


community centre

social group

English class

9. Settling in

Community centres

Social groups English classes

As you adjust to Australia, it can help to have contact with people from your own culture. There are many placeswhere you can meet people from your culture. Community centres and Migrant Resource Centres offer a range ofactivities to help people settle into Australia and to meet other people from a similar background.

Your local council can tell you aboutsocial groups from your culture that meet in your area. Social groups couldbe art and cooking groups, sport and exercise groups, youth groups, womens groups or mens groups.

You can also meet people from your culture inEnglish classes.

Certificate 1



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37

Activity 1


1. As you ________________ to Australia, it can help to have contact with people from your own culture.

2. Community centres offer a range of activities to help people ________________ into Australia and to

meet other people from a similar ________________.

3. Your ________________ council can tell you about social groups that meet in your

________________.

Activity 2





Check your words.



community centre

social group

English class

adjust

settle

background

local

area

supportsupport

support

Activity 3



Certificate 2 and 3

background adjust local

area settle



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38

Activity 1




changes

patience

counselling

Activity 3


Cover the words.

Write the words.

Check your words.


changes

patience

counselling

10. Adjusting

Changes

Patience Counselling

When you go to live in a culture other than your own, you may experiencechanges in emotions.At first, you may be excited and happy to be here. Then you will start to understand a few things, but there will stillbe many things to worry about. You may feel depressed and tired all the time because everything is just too difficult.As you settle in and start managing your new life, you may feel more confident. Important things will start to happen,like improving your English, making new friends and getting a job.

You may not go through all of these stages. It is important to bepatient with yourself while you adjust to your newsituation. It takes time, but it will get better with time.

If you need help, there are counselling services available. You can find more about counselling services in thechapter Where to get help in Beginning a Life in Australia.

Certificate 1



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39

Activity 1


1. You may experience changes in __________________.

2. You may feel __________________ and tired all the time.

3. As you settle in and start managing your new life, you may feel more __________________.

4. You may not go through all of these __________________.





Check your words.



changes

patience

counselling

emotion

depressed

confident

stages

support

support

support

Activity 3



Certificate 2 and 3

confident emotions stages

depressed



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Activity 1




make contact

practise English

get better

Activity 3


Cover the words.

Write the words.

Check your words.


make contact

practise English

get better

11. Getting started

Making contact

Practising English Getting better

Now, its your turn to make contact, or as we sometimes say, its your call.

The more you practise your English, the better it gets.

Your English will also get better by studying in the AMEP.

Welcome and good luck!

Certificate 1



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Activity 1


1. Its ______________ ______________ to make contact, or as we sometimes say, its your call.

2. The more you ______________ your English, the better it gets.

3. Your English will also get better by ______________ in the AMEP.

Activity 2

Write the key words in your language.Copy the key words in English.



Check your words.



make contact

practise English

get better

your turn

study

support

support

support

Activity 3



Write in full.

Acronym Words

AMEP

Certificate 2 and 3

studying practise your turn



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12. More information


settling in Australia in the chapter Where to go for help

TIS in the chapter Help with English

equality and freedom in the chapter Australian society

local government services in the chapter Local government and community services

what to do in social situations in the chapter Australian society

counselling services in the chapter Where to go for help

in Beginning a Life in Australia.



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Theme 3: Health


The Australian health system

The main health services available


Slide 2 Seeing a doctor

Slide 3 Emergencies

Slide 4 Medicare

Slide 5 MedicationSlide 6 Community Health Centres

Slide 7 Maternal and Child Health Centres


SETTLING IN THEME 3 Health


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Activity 1




doctor

appointment

specialist

Activity 3


Cover the words.

Write the words.

Check your words.


doctor

appointment

specialist

2. Seeing a doctor

Doctors

Appointments Specialists

If you are sick, but it is not an emergency, go to a localdoctor. A doctor is also called a GP, which means generalpractitioner or sometimes just a family doctor. You can find doctors clinics, which are also called surgeries ormedical centres, in your local area. Often the best way is to ask family, friends or your community centre torecommend a doctor. You can choose to see any doctor you are comfortable with.

You usually need to make an appointment with a doctor, although at some health clinics or medical centres youcan just wait until a doctor is available. The doctor can use the telephone interpreter service to help you in yourlanguage if you need it.

If you have a special problem or need tests, your doctor will refer you to a specialist.

Certificate 1



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Activity 1


1. If you are sick, but it is not an __________________, go to a local doctor.

2. You can find doctors clinics, which are also called _________________ or _________________

_________________ in your local area.

3. If you have a special problem or need _________________, your doctor will refer you to a specialist.





Check your words.



doctor

appointment

specialist

emergency

surgery

medical centre

tests

support

support

support

Activity 3



Write in full.

Acronym Words

GP

Certificate 2 and 3

surgeries emergency tests

medical centres



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Activity 1




emergency

department

ambulance

hospital

cost

Activity 3


Cover the words.

Write the words.

Check your words.


emergency

department

ambulance

hospital

cost

3. Emergencies

Emergency departments

Calling an ambulance Hospital and ambulance costs

If you are very sick, or have been in an accident, go to the Emergency or Casualty department of your nearestpublic hospital, if you can.

If you are too sick, you can call an ambulance. Call 000, or triple zero, and say Ambulance.If you dont speak English, just say your language and an interpreter will help you. The ambulance will usually takeyou to the Emergency or Casualty department at your nearest public hospital. Remember to take your Medicare cardand any medicines you are using with you. You should also take your Pensioner or Health Care Card or privatehealth insurance card if you have one.

Medicare covers the cost of your hospital treatment in public hospitals. Medicare does not cover thecost of theambulance transport. To cover the cost of ambulance transport, you can become a member of an AmbulanceService.

Certificate 1



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Activity 1


1. If you are very sick, or have been in an ____________________, go to the Emergency or

____________________ department.

2. The ambulance will usually take you to the Emergency or Casualty department at your nearest

____________________ ____________________.

3. Remember to take your ____________________ ____________________ and any

____________________ you are using with you.

Activity 2





Check your words.



emergency

department

ambulance

hospital

cost

accident

casualty

public hospital

Medicare card

medicine

support

support

support

Activity 3

Listen to the presentation in English again.Repeat and practise the key words.

Certificate 2 and 3

public hospital accident Medicare card

medicines Casualty



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Activity 1




Medicare card

hospital

bulk-billing

Activity 3


Cover the words.

Write the words.

Check your words.


Medicare card

hospital

bulk-billing

4. Medicare

Medicare cards

Hospitals Bulk billing

Medicare is a national health insurance scheme for all permanent residents of Australia and some other visacategories. You need to apply for yourMedicare card at a Medicare office. You need to take your Medicare cardwhen you go to the doctor.

Medicare provides free treatment for public patients in publichospitals. In private hospitals you need to pay fortreatment. Some people have private health insurance to help pay the costs of private treatment.

Some doctors ask you to pay for the treatment. You can then claim some of the payment back from Medicare. If youhave a Health Care Card, you wont have to pay at all. Other doctors will claim the money directly from Medicare.

This is called bulk-billing. There will usually be a sign outside the clinic if bulk billing is available.

Certificate 1



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Activity 1


1. Medicare is a _____________________ health insurance scheme for all

_____________________ _____________________ of Australia.

2. Medicare provides free _____________________ for public patients in public hospitals.

3. If you have a _____________________ _____________________

_____________________, you wont have to pay at all.

Activity 2





Check your words.



Medicare card

hospital

bulk-billing

national

permanent resident

treatment

Health Care Card

support

supportsupport

Activity 3



Certificate 2 and 3

treatment national Health Care Card

permanent residents



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50

Activity 1




prescription

chemist

pharmacy

instruction

safety

Activity 3


Cover the words.

Write the words.

Check your words.


prescription

chemist

pharmacy

instruction

safety

5. Medication

Prescriptions

Chemists and pharmacies Instructions

Safety

For some medications, you need to see a doctor to get a prescription. The Australian governments PharmaceuticalBenefits Scheme, or PBS, provides Australian residents with necessary medicines at reduced prices. The PBS doesnot cover all medications.

You need to take the prescription to achemist or pharmacy, with your Medicare card and your Pensioner orHealth Care Card if you have one.

When taking medication, always follow the instructions on the label and take only the recommended dose. If youare not sure, ask the chemist or your doctor to explain the instructions.

For your own safety, only take the medication that your doctor prescribed for you. Dont take the medication if thedate has expired. Keep all your medication in a safe place and away from children.

Certificate 1



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Activity 1


1. The Australian governments Pharmaceutical Benefits Scheme, or PBS, provides Australian residents with

necessary _____________________ at reduced prices.

2. You need to take the _____________________ to a chemist or pharmacy.

3. When taking _____________________, always follow the instructions on the

_____________________.

Activity 2





Check your words.



prescription

chemist

pharmacy

instruction

safety

medicine

medication

label

supportsupport

support

Activity 3



Write in full.

Acronym Words

PBS

Certificate 2 and 3

prescription medicines medication

label



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Activity 1




services

ethnic

health workers

counselling

Activity 3


Cover the words.

Write the words.

Check your words.


services

ethnic

health workers

counselling

6. Community Health Centres

Services

Ethnic health workers Counselling

Community Health Centres offer many different health and welfareservices and advice. Some provide dental, eyecare and hearing services. Many offer specialist services for women, for older people and for people with a disability.They can also help with diet and nutrition. Many of these services are free, but for some you may have to pay a smallfee.

Some Community Health Centres have ethnic health workers to provide information on health and welfare issuesin community languages.

Community Health Centres also offer counselling and assistance with mental health issues.

Certificate 1



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Activity 1


1. ____________________ ____________________ ____________________ offer many

different health and welfare services and ____________________.

2. Many offer specialist services for people with a ____________________.

3. Ethnic health workers provide information on health and welfare ____________________ in

community languages.

4. They also offer counselling and assistance with ___________________ ____________________issues.

Activity 2





Check your words.



services

ethnic

health workers

counselling

Community Health

Centres

advicedisability

issues

mental health

support

support

support

Activity 3



Certificate 2 and 3

disability Community Health Centres issues

mental health advice



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Activity 1




families

children

services

play groups

Activity 3


Cover the words.

Write the words.

Check your words.


families

children

services

play groups

7. Maternal and Child Health Centres

Families with children

Services Play groups

Maternal and Child Health Centres provide many free services for families with children from birth to schoolage.

The services are provided by trained nurses who give health information and advice about child development,parenting and womens health. They provide immunisation programs, which are recommended for all children. Theycan offer counselling if you are feeling depressed, or a referral to another health service. If it is difficult to get to theCentre, you can ask for a nurse to visit you at home.

The Centres also offer play groups where you can meet other parents and their children.

Certificate 1



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Activity 1


1. The services are provided by trained __________________ who give health information and advice

about child __________________.

2. They provide __________________ programs which are recommended for all children.

3. They can offer __________________ if you are feeling depressed, or a __________________ to

another health service.

Activity 2





Check your words.



families

children

services

play groups

nurses

development

immunisation

counselling

referralsupport

support

support

Activity 3



Certificate 2 and 3

immunisation nurses counselling

referral development



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8. More information


Medicare

calling an ambulance

medication

Community Health Centres

health services for families with young children

in the chapter The health system in Beginning a Life in Australia.



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Name: ___________________________________

Address: ___________________________________

___________________________________

___________________________________

e-mail: ___________________________________

Phone number: ___________________________________

Teachers name: ___________________________________

Self assessment:

Please tick:

I watched andlistened to the presentations n yes n no

I read the scripts in the book n yes n no

I didthe activities n yes n no

Now I know more about the themes

1. Learning English n yes n no

2. A new life n yes n no

3. Health n yes n no

Comments:

Turn over and do the activity.

SETTLING IN SENDBACK 1 Certificate 1 Page 1 of 2

Sendback 1 Certificate 1

1. Learning English 2. A new life 3. Health


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Find and circle the key words.

The first 2 have been done for you.

migrant settlement counsellor

language freedom doctor

community hospital emergency

ambulance

Send this sendback to your teacher.

Your teacher will talk to you on the telephone.

SETTLING IN SENDBACK 1 Certificate 1 Page 2 of 2

f h m i g r a n t l

f r e e d o m j b c

d o c t o r z d w q

s k l a n g u a g e

c o m m u n i t y n

c o u n s e l l o r

e m e r g e n c y h

a f h o s p i t a l

v a m b u l a n c e

s e t t l e m e n t

Sendback 1 Certificate 1


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Name: ___________________________________

Address: ___________________________________

___________________________________

___________________________________

e-mail: ___________________________________

Phone number: ___________________________________

Teachers name: ___________________________________

Self assessment:

Please tick:

I watched andlistened to the presentations n yes n no

I read the scripts in the book n yes n no

I didthe activities n yes n no

Now I know more about the themes

1. Learning English n yes n no

2. A new life n yes n no

3. Health n yes n no

Comments:

Turn over and do the activity.

SETTLING IN SENDBACK 1 Certificate 2 and 3 Page 1 of 2

1. Learning English 2. A new life 3. Health

Sendback 1 Certificate 2 and 3


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Match the 2 parts of the sentences.

Write the correct letter next to the number below.

The first one has been done for you.

Answers: 1.f. , 2. ___ , 3. ___ , 4. ___ , 5.___ , 6.___ , 7. ___ , 8. ___ , 9. ___

Send this sendback to your teacher.

Talk to your teacher.

Prepare to discuss your sendback activities, your self assessment and any questions you have.

SETTLING IN SENDBACK 1 Certificate 2 and 3 Page 2 of 2

1. The Adult Migrant English Program

(AMEP) helps you to learn English

2. Learning as an adult is different from learning

as a child

3. An AMEP counsellor will help you plan your

next steps

4. Australia is a diverse country

5. You can make contact with people through

6. Settling in can take time

7. Medicare is a national health scheme

8. The main health services in the Australian

health system are

9. If you are very sick

a. when you finish in the AMEP.

b. your childrens school, clubs, sport, community

groups and local council activities.

c. but gets better with time as you make friends,

learn English and find a job.

d. you can get an ambulance by calling 000.

e. which gives you free treatment in a public

hospital and covers most doctors fees.

f. for settling and finding work in

Australia.

g. doctors clinics, hospitals, pharmacies,

community health centres and maternal and

child health centres.

h. where many different languages are spoken.

i. because you have your adult skills and

knowledge to help you.

Sendback 1 Certificate 2 and 3


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Theme 4: Money


Social security

Banking

Taxation


Slide 2 Centrelink

Slide 3 Banking services

Slide 4 ATMsSlide 5 Paying tax

Slide 6 Taxes and services

Slide 7 Contracts


SETTLING IN THEME 4 Money


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Activity 1




eligibility

payment

Family Assistance

Activity 3


Cover the words.

Write the words.

Check your words.


eligibility

payment

Family Assistance

2. Centrelink

Eligibility

Payments Family Assistance

Centrelink is a government agency that provides social security payments and services to help people get work andsupport them when they are in need. To get a Centrelink payment, you have to meet someeligibilityrequirements. These vary according to individual circumstances, such as your visa class or your income and assets.All information you give to Centrelink must be correct.

There are many types of Centrelink support payments. One type of payment is the Newstart Allowance. Thispayment helps while you look for work. To be eligible you must be looking for work or studying full time in agovernment approved training course or program. There are also Centrelink support payments for people who havean illness, injury or disability and for young people and the aged.

The Family Assistance Office provides assistance to eligible families to help with the cost of supporting children.

Certificate 1



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Activity 1


1. Centrelink is a government agency that provides ___________________ ___________________

payments and services to help people get work and support them when they are in need.

2. To get a Centrelink payment, you have to meet some eligibility ___________________.

3. One type of ____________________ is the Newstart Allowance.

4. The Family Assistance Office provides assistance to ___________________ families.

Activity 2





Check your words.



eligibility

payment

Family Assistance

social security

requirements

eligible

support

support

support

Activity 3



Certificate 2 and 3

payment social security eligible

requirements



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64

Activity 1




bank

statement

financial counsellor

Activity 3


Cover the words.

Write the words.

Check your words.


bank

statement


3. Banking services

Banks

Statements Financial counselling

Banks, credit unions and building societies provide financial services. You should get information on fees andservices from a number of different institutions before you decide where to open an account.

Once you join a banking service, the institution will provide you with astatement showing all yourtransactions. Check all statements you receive and ask about your statement if you think it is wrong.

If you get into financial difficulty, you can get a referral to afinancial counsellor from your communitycentre.

Certificate 1



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Activity 1


1. Banks, _________________ _________________ and _________________

_________________ provide financial services.

2. Once you join a banking service, the institution will provide you with a _________________ showing

all your _________________.

3. If you get into _________________ difficulty, you can get a referral to a financial counsellor.

Activity 2





Check your words.



bank

statement


credit unions

building societies

transactions

support

support

support

Activity 3



Certificate 2 and 3

statement credit unions transactions

financial building societies



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Activity 1




Automated Teller Machine

ATM

Personal Identification Number

PIN

bank card

Activity 3


Cover the words.

Write the words.

Check your words.


Automated Teller Machine

ATM

Personal Identification Number

PIN

bank card

4. ATMs

Automated Teller Machines (ATM)

Personal Identification Numbers (PIN) Bank cards

You can withdraw, deposit or transfer money in person by going into a bank, or by using anAutomated TellerMachine, or ATM, outside the bank. ATMs are an easy way to withdraw, deposit or transfer your money.

Once you join a banking institution, the bank will send you a bank card and aPersonal Identification Number,or PIN, in the mail. You need this to use an ATM. Memorise your PIN and write it somewhere, but not on your card.Dont give your PIN to others. Your bank can show you how to use your card at an ATM.

You can use your bank card to pay for shopping. You can also pay your bills with your card in person, bytelephone or on the internet. If your card is lost or stolen, report it to the bank immediately.

Certificate 1



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Activity 1


1. You can_______________, deposit or ________________ money in person by going into a bank.

2. You need your _________________ to use an _________________.

3. You can also pay your _________________ with your card in person, by telephone or on the

___________________.

Activity 2





Check your words.



Automated Teller

Machine

ATM

Personal

Identification Number

PIN

bank card

withdraw

transfer

bills

internet

support

support

support

Activity 3



Write in full.

Acronym Words

ATM

PIN

Certificate 2 and 3

PIN withdraw ATM

bills transfer internet



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Activity 1




tax

tax file number

tax return form

Activity 3


Cover the words.

Write the words.

Check your words.


tax

tax file number

tax return form

5. Paying tax

Tax

Tax file number Tax return form

If you earn money from a salary, a business or from assets, you must pay tax to the Australian government. Theamount of tax you pay depends on how much money you earn. You dont pay tax if you earn less than a certainamount, or receive full Centrelink benefits.

Before you start work you must apply for a tax file number through the Australian Taxation Office or ATO. Whenyou start work you need to give your tax file number to your employer. Your employer will deduct tax from your pay.

At the end of the financial year, which is from the first of July to the thirtieth of June, you have to complete ataxreturn form. This helps the ATO work out if you need to pay more tax or have some of the tax you have

already paid refunded to you.

Certificate 1



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Activity 1


1. If you earn money from a ___________________, a business or from ___________________,

you must pay tax.

2. You dont pay tax if you earn less than a certain ___________________, or receive full Centrelink

___________________.

3. Your ___________________ will ___________________ tax from your pay.

Activity 2





Check your words.



tax

tax file number

tax return form

salary

assets

amount

benefit

employer

deductsupport

support

support

Activity 3



Write in full.

Acronym Words

ATO

Certificate 2 and 3

assets salary benefits

deduct amount employer



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Activity 1




health

education

transport

Centrelink

Activity 3


Cover the words.

Write the words.

Check your words.


health

education

transport

Centrelink

6. Taxes and services

Health

Education Transport

Centrelink

The government uses taxes to pay for services. Taxes are used to pay forhealth services, such as community healthclinics and hospitals, for schools and othereducation services, as well as for the public transport system.

Centrelink is also funded by government taxes. Centrelink provides a range of services that help people when theycannot work or when they are looking for work.

Certificate 1



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Activity 1


1. The _____________________ uses taxes to pay for _____________________.

2. Centrelink is also _____________________ by government _____________________.

3. Centrelink provides a range of services that help people when they are looking for

_____________________.





Check your words.



health

education

transport

Centrelink

government

services

fund

taxes

work

supportsupport

support

Activity 3



Certificate 2 and 3

funded government work

taxes services



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Activity 1




sign

contract

cooling off period

insurance

Activity 3


Cover the words.

Write the words.

Check your words.


sign

contract

cooling off period

insurance

7. Contracts

Signing contracts

Cooling off period Insurance

When you buy some goods and services you may need tosign a contract.

Some contracts have a cooling off period of a number of days. A cooling off period means you can cancel thecontract within this time. This applies to items such as mobile phones, cars or any goods you buy from asalesperson selling over the phone or door-to-door.

Many people take out insurance for larger items. Car insurance helps pay for damage to your car if you have anaccident. Home and contents insurance helps to buy replacements if you have household goods stolen or to repairyour home if it becomes damaged.

Certificate 1



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Activity 1


1. When you buy some __________________ and __________________ you may need to sign a

contract.

2. A cooling off period means yo

Documents

Settling in Activity Book v1.1 121011