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Setting and Monitoring Effective ACH Exposure Limits Presented by Laura Nelson, AAP NCP Education Specialist/Auditor

Setting and Monitoring Effective ACH Exposure Limits

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Page 1: Setting and Monitoring Effective ACH Exposure Limits

Setting and Monitoring Effective ACH Exposure Limits

Presented by Laura Nelson, AAP NCP Education Specialist/Auditor

Page 2: Setting and Monitoring Effective ACH Exposure Limits

Questions

Handouts

Audio

Page 3: Setting and Monitoring Effective ACH Exposure Limits

Presented by:

PAR/WACHA-The Premier Payments Resource Laura Nelson, AAP, NCP

Education Specialist / Auditor 262-345-1245 or 800-453-1843

www.wacha.org [email protected]

2017

Setting and Monitoring Effective Exposure Limits

Page 4: Setting and Monitoring Effective ACH Exposure Limits

WACHA, through its Direct Membership in NACHA, is a specially recognized and licensed provider of ACH education, publications and support.

Regional Payments Associations are directly engaged in the NACHA rulemaking process and Accredited ACH Professional (AAP) program.

NACHA owns the copyright for the NACHA Operating Rules & Guidelines. The Accredited ACH Professional (AAP) is a service mark of NACHA. No part of this material may be used without the prior written permission of

WACHA This material is derived from collaborative work product developed by

NACHA ─ The Electronic Payments Association and its member Regional Payments Associations, and is not intended to provide any warranties or legal advice, and is intended for educational purposes only.

© 2017 WACHA All rights reserved

Disclaimer

Page 5: Setting and Monitoring Effective ACH Exposure Limits

ACH Transaction Flow

with Third Parties

RECEIVER ORIGINATOR ODFI

ACH OPERATOR

RDFI

Third Party Processor/Receiving Point

Third Party Processor/Sending Point

Third Party Processor/Sender

Page 6: Setting and Monitoring Effective ACH Exposure Limits

ODFI

ABC Company

Co/ODFI agreement

Hardware Store

Payroll Company

Grocery

Bike Shop

Church

Dry Cleaner

Day Care

Third Party Sender

No agreements with originators

Page 7: Setting and Monitoring Effective ACH Exposure Limits

� Identifying and Managing Credit Risk

� Setting Exposure Limits

� Monitoring Exposure Limits

� Originator Review

Agenda

Page 8: Setting and Monitoring Effective ACH Exposure Limits

Identifying and Managing Risk

Page 9: Setting and Monitoring Effective ACH Exposure Limits

� Credit (Exposure) Risk � Operating Risk � Fraud Risk � Reputational Risk � Systemic Risk

Types of Risk

Page 10: Setting and Monitoring Effective ACH Exposure Limits

� The risk that a party to a transaction will be unable to provide the necessary funds for settlement to occur

�  Losses due to Credit Risk typically result from the failure or bankruptcy of a company

�  ODFIs are responsible for controlling credit risk

�  Develop and implement credit monitoring and control procedures

What is ACH Credit Risk?

Page 11: Setting and Monitoring Effective ACH Exposure Limits

� ODFI exposure for credit entries �  Period of time between the initiation of ACH credit file until the

company funds the account �  Amount of risk based on total amount of the file

�  Up to 2 days

ACH Credit Risk-Credit Entries

Page 12: Setting and Monitoring Effective ACH Exposure Limits

Day One Day Two

ACH credit file is sent from Eagle Bank’s account is charged Johnson Construction to Eagle by the Federal Reserve Bank - Bank totaling $15,000 $15,000 Entries are effective on Eagle Bank debits Johnson Construction ‘s Day Two account $15,000 Eagle Bank processes file RDFIs credit Receiver’s accounts and delivers transactions to the ACH Operator ACH credits are delivered to the RDFIs by the ACH Operator

Origination of ACH Credit File Johnson Construction

ODFI’s Credit Risk Exposure $15,000

Page 13: Setting and Monitoring Effective ACH Exposure Limits

Day One Day Two ACH credit file is sent from ACH credit file is sent from Johnson Construction to Eagle Johnson Construction to Eagle Bank totaling $10,000 (file 1) Bank totaling $5,000 (file 2) Entries are effective on Entries are effective on Day Four Day Three

Eagle Bank warehouses the items Eagle Bank forwards items from from file 1 and forwards file 1 and file 2 to the ACH them to the ACH Operator Operator today on Day Two

ACH credits are delivered to the RDFIs by the ACH Operator today No settlement for any items has occurred

Origination of ACH Credit File Multi-day/Multi-file

Page 14: Setting and Monitoring Effective ACH Exposure Limits

Day Three Day Four ACH credit file is sent from Eagle Bank’s account is

charged Johnson Construction to Eagle by the Federal Reserve Bank - Bank totaling $2,000 (file 3) $12,000 (total of file 1 and 3)

Eagle Bank debits Johnson Construction

Entries are effective on account $12,000 Day Four

Eagle Bank processes file and delivers transactions to the ACH Operator today Eagle Bank’s account is charged By FRB $ 5000.00 (for file 2) and Eagle Bank debits Johnson Construction account $ 5,000.00(for file 2)

Origination of ACH Credit File Multi-day/Multi-File

Page 15: Setting and Monitoring Effective ACH Exposure Limits

� ODFI Exposure �  Date funds available to Originator until debits can no longer be

returned by RDFIs

�  2 Banking days (24 hrs) � Up to 60 days from settlement � Unauthorized could be returned as ODFI warrants

authorization �  Amount of risk based on amount of returned ACH debit

�  NOTE: Statute of Limitations – 7 years for most states where the ODFI would still be liable

ACH Credit Risk – Debits

Page 16: Setting and Monitoring Effective ACH Exposure Limits

Origination of ACH Debit File Stay in Shape Fitness (SISF)

Day 1 Day 2 Day 3 Day 4 ACH debit Eagle Bank RDFI Eagle Bank file sent from credits SISF’s returns ACH receives ACH SISF to account for debit due to debit return Eagle Bank the total NSF funds in the

amount of Receivers’ the ACH file account Eagle Bank

Eagle Bank charges back delivers the ACH debit File to ACH Debit return to SISF the ACH is received Operator by RDFI

ODFI’s Exposure

Page 17: Setting and Monitoring Effective ACH Exposure Limits

If an Originator transmits $100,000 in credit Entries in the morning, designated for three different processing windows as follows:

Same Day 10:30 AM ET Window: $70,000 Same Day 2:45 PM ET Window: $20,000 Next-Day Window: $10,000

As files are released and settled throughout the day, the amount of credit exposure the ODFI has outstanding decreases as settlement occurs for each processing window.

How Does Can an ODFI’s Credit Exposure Change through the day with Same Day ACH?

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3:00 AM - ACH Opens 6:30 PM - Fedwire closes 2:15 AM - ODFI Total Daily Exposure Deadline Next-Day

TransactionsRemaining Daily Exposure = $100,000 - $70,000 = $30,000

Remaining Daily Exposure = $30,000 - $20,000 = $10,000

Daily Exposure Not Previously Settled

$100,000First Settlement Window 1:00 PM

Second Settlement Window 5:00 PM

$10,000

Page 18: Setting and Monitoring Effective ACH Exposure Limits

Setting Exposure Limits

Page 19: Setting and Monitoring Effective ACH Exposure Limits

� A maximum total limit established by an ODFI for each of its Originators beyond which the ODFI is unwilling to process additional ACH files

� This limit is established under the ODFI risk management and fraud programs

� NACHA Rules require the ODFI to set and monitor these limits

Setting Exposure Limits

Page 20: Setting and Monitoring Effective ACH Exposure Limits

� ODFI is required to set, monitor and periodically review exposure limits in accordance to the ACH Rules and OCC and FFIEC Guidance

Setting Exposure Limits

Page 21: Setting and Monitoring Effective ACH Exposure Limits

� Article 2 subsection 2.2.3 …the ODFI must:

�  Assess the nature of the Originator’s or Third-Party Sender’s ACH Activity and the Risk it presents

�  Established, implement and periodically review and set exposure limit for the Originator or Third-Party Sender

�  Establish and implement procedures to: �  Monitor the origination and return activity across multiple

settlement dates �  Enforce restrictions on the types of entries that may be

originated �  Enforce exposure limits

NACHA Rules on Exposure Limits

Page 22: Setting and Monitoring Effective ACH Exposure Limits

� There are NONE!!!! � It is up to the ODFI to implement an effective risk

management system and control of this system.

Formal Guidelines for Establishing Exposure Limits

X

Page 23: Setting and Monitoring Effective ACH Exposure Limits

� Manage Credit Risk by establishing policies, procedures and limits that acknowledge the risks originators bring to an ACH operation

The OCC & FFIEC Guidance Say to…

Page 24: Setting and Monitoring Effective ACH Exposure Limits

� Obtain a completed Application for ACH Origination � Ensure a company official has signed and dated

the form, and that all information has been provided

Application

Page 25: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 26: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 27: Setting and Monitoring Effective ACH Exposure Limits

� Obtain applicable financial information and documentation for the company: � Corporate Resolution or Partnership Agreement � Credit Report (or Dun & Bradstreet Business Credit

Report) � Financial Statements (Signed and Dated by an

Officer) � Tax Returns � Credit References � Recent Transaction/Sales History

Know Your Customer (KYC) Information Collection

Page 28: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 29: Setting and Monitoring Effective ACH Exposure Limits

� Identify/Avoid high risk customers � Is this an acceptable type of business � Is the originator financially stable

� What are the originator’s ACH needs? � What is the originator’s current use of technology? � What are their risk management practices and

controls? � Will the originator follow ACH rules/regulations? � Do they want to use Same Day ACH?

Know Your Customer (KYC) Information Collection

Page 30: Setting and Monitoring Effective ACH Exposure Limits

� Require Evaluation of the originator's creditworthiness, including a comprehensive financial analysis (similar to that performed on other potential unsecured borrowers) � Coordinate the monitoring procedures among the

various departments � Do they already have a borrowing relationship?

� Assign Risk Levels/Ratings � Work with Commercial Lending/Treasury

Management � Rate individually or by class of customer � Type of Business

Evaluation General Underwriting Standards

Page 31: Setting and Monitoring Effective ACH Exposure Limits

� Credit Review � Credit Bureau Report � Dunn & Bradstreet Rating

� Financial Statement Review � Last 1-5 years

� Overall Originator Relationship � Lending Relationship � Past transaction history

Due Diligence Process

Page 32: Setting and Monitoring Effective ACH Exposure Limits

� Require a Background check of the originator to validate the legitimacy of the business (if necessary, this check can be supplemented with a background check on the principal business owners of the originator)

�  Dun & Bradstreet �  LexisNexis �  Better Business Bureau �  State Corporation Records �  Open source research (public websites like ripoffreport.com,

complaintsboard.com, etc.) �  On-site visits �  TOD- Terminated Originator Database

General Underwriting Standards

Page 33: Setting and Monitoring Effective ACH Exposure Limits

� 1 Highest quality/Lowest Risk � 2 High quality/Low Risk � 3 Upper medium quality/Average Risk � 4 Medium quality/Average Risk � 5 Lower medium quality/Average Risk � 6 Substandard quality/High Risk � 7 Poor quality/High Risk � 8 Loss/High Risk

Risk Rating by Class

Page 34: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 35: Setting and Monitoring Effective ACH Exposure Limits

� Credits �  Automatic File Suspension � Prefunding � Pledge Collateral

� Debits � Delay posting of funds to Originator’s account � Place hold on funds

High Risk Originator

risk $$$

Page 36: Setting and Monitoring Effective ACH Exposure Limits

� Who evaluates information? � Who assigns risk rating? � Who approves?

� Different levels based on amounts? � Who approves Third-Party Senders/High Risk

originators? � Is the exposure limit aggregated with other credit?

Documenting Exposure Limit Approval

Branch Manager Relationship Mgr Credit Manager Credit Committee Board of Directors Cash/Treasury Mgmt

Page 37: Setting and Monitoring Effective ACH Exposure Limits

� In general, exposure limits should be based on five separate criteria: � 1) Customer Credit Ratings � Work with Commercial Lending area � Rate individually or by class of customer � Prefunding

� Uniform Review Procedures � Periodic Review of All Originators � Procedures for deteriorating customers � Respond to changes in customers’ financial condition

Exposure Limits

Page 38: Setting and Monitoring Effective ACH Exposure Limits

� 2) The overall customer relationship �  Well established customer vs new business

� 3) Individual subsidiaries/divisions of a company �  Is company part of a nationwide chain?

� 4) The specific ACH application �  PPD/CCD �  Check conversion (ARC, BOC, POP, RCK) �  WEB & TEL �  Internet banking

� 5) The historical or predicted dollar value of files processed �  Payroll—Large $$ entries �  Monthly billing—Lower $$ entries but more volume

Exposure Limits

Page 39: Setting and Monitoring Effective ACH Exposure Limits

� ODFIs have less exposure time for same-day credits � ODFI is liable for credits put into the system, and

more frequent settlement reduces time for an Originator to fail, go bankrupt or have funds frozen

� Prefunding may be easier � If the debit is coming from an external financial

institution, that needs to be considered

Same Day ACH Considerations

Page 40: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 41: Setting and Monitoring Effective ACH Exposure Limits

For Example Only

Page 42: Setting and Monitoring Effective ACH Exposure Limits

� Establish mandatory exposure limits. � Maximum Per Transaction Limit = $________ � Maximum Per File Limit = $________ � Maximum Per Day Limit = $________

� For ACH Credit Transactions: � Aggregate Credit Limit Over 2 Days or 1 Day =

$________ � For ACH Debit Transactions:

� Aggregate Debit Limit Over 2, 60 or 90 days = $________

Exposure Limits

Page 43: Setting and Monitoring Effective ACH Exposure Limits

*Example Only*

� Low Risk 1.5 times the file amount � Average Risk 1.3 times the file amount � High Risk 1.1 times the file amount

File Limit Multiplier

Page 44: Setting and Monitoring Effective ACH Exposure Limits

� Credit File---Average Risk Originator $75,000 average file size X 1.3 Multiplier $97,500 Exposure Limit

*Origination until settlement of file

Exposure Limit Calculation *Example Only*

Page 45: Setting and Monitoring Effective ACH Exposure Limits

� Debit File---Average Risk Originator $50,000 average file size X 1.3 Multiplier $65,000 Exposure Limit *Origination only

Exposure Limit Calculation *Example Only*

Page 46: Setting and Monitoring Effective ACH Exposure Limits

� Exposure Limits should be relative to the file amounts � Example: � Originator qualifies for a $100,000 exposure limits � Estimated amount of files are $25,000

� What should this originators exposure limit be???

Setting Exposure Limits

Page 47: Setting and Monitoring Effective ACH Exposure Limits

� Assess the risk from originating ACH entries through a third-party service provider � Develop procedures to limit liability and risk

Do the steps to qualify a Third Party differ from that of an Originator?

ODFI

ABC Company

Co/ODFI agreement

Hardware Store

Payroll Company

Grocery

Bike Shop

Church

Dry Cleaner

Day Care

Page 48: Setting and Monitoring Effective ACH Exposure Limits

� Ensure that Exposure Limits along with monitoring and review procedures are addressed in the agreement between the FI and the Originator/Third-party Sender

� Provide authorization procedures for approved originators

� Allow the bank to audit originators' ACH processes and controls at the bank's discretion

Originator Agreements

Page 49: Setting and Monitoring Effective ACH Exposure Limits

� When exposure limits have been established, � Implement procedures to monitor all originated

files � System to suspend files if exposure limit is exceeded

� Not processed � Hold for approval � Contact account manager

Exposure Limit Monitoring and Over Limit Approval

Page 50: Setting and Monitoring Effective ACH Exposure Limits

� When a file is over the established limit, � Who is authorized to make decisions and/or

release or suspend the file � What procedures are followed � Procedures to handle suspended files � Procedures to temporarily increase an exposure

limit � Log of file suspensions and return items

Monitoring Exposure Limits

Page 51: Setting and Monitoring Effective ACH Exposure Limits

� Monitor activity for consistency � Consider establishing activity thresholds beyond which

additional reviews may be necessary, such as: �  Excessive over limit files �  Rapid increases in number of transactions and/or dollar

volume �  Changes in the debit/credit mix �  Increases in the number and/or percent of overall returns �  Track the number of requests for proof of authorization for

originated transactions �  Proper use of SEC codes �  OFAC

Monitoring and Reporting

Page 52: Setting and Monitoring Effective ACH Exposure Limits

� Determine internal process for correcting unacceptable activities � Consult with customer to change the business

practices that lead to high risk activity � If activity persists, may include revoking ACH

origination services and/or existing the relationship

Monitoring and Reporting

Page 53: Setting and Monitoring Effective ACH Exposure Limits

� Relationship level � Are records linked in some manner for exposure

aggregation? � Do you monitor risk across payment channels?

� Remote Deposit Capture � ACH � Check/Image � Loans � Wire Transfer � Card

Cross Channel Risks

Page 54: Setting and Monitoring Effective ACH Exposure Limits

� How do you ensure that the files are truly coming from your Originator � Authorized Signature � Call back process �  IP Address Verification

� Do you carry insurance for origination losses?

Account Takeover

Page 55: Setting and Monitoring Effective ACH Exposure Limits

� Coordinate the review among the various departments

� How Often � Annually � Ad Hoc

�  Based on Market Conditions �  Change in Services �  Upon the receive of an alert (Fraud, money laundering

etc)

Periodic Review of Originators

Page 56: Setting and Monitoring Effective ACH Exposure Limits

� Uniform Periodic Review of All Originators � Monitor and respond to changes in customers’

financial condition � Changes in Volume or File Totals � Change in SEC code needs � Return tracking

Periodic Review of Originators

Page 57: Setting and Monitoring Effective ACH Exposure Limits

� Determine internal processes to terminate a customer or to deny a customer additional services, lines of credit, etc. � Be specific in the reasons, including any relevant

data or specific activities � Communicate with internal departments to

understand the nature of the customer’s activity � Record the individuals and departments involved

in the decision

Termination of Originators

Page 58: Setting and Monitoring Effective ACH Exposure Limits

� Outline originator account Termination procedures � How do you determine that an Originator should

be terminated? � Excessive violations of over-limits situations � Breach of agreement � Legal review � Prior warnings � Coordination with other areas (branch, lending,

loss prevention, AML, etc.) � Keep written documentation

Termination of Originators

Page 59: Setting and Monitoring Effective ACH Exposure Limits

QUESTIONS

Page 60: Setting and Monitoring Effective ACH Exposure Limits

Setting and Monitoring Effective Exposure Limits

This session is worth 1.8 credits

AAP Continuing Education Credits

Page 61: Setting and Monitoring Effective ACH Exposure Limits

� PAR/WACHA- The Premier Payments Resource � HELP DESK

� Phone: 262-345-1245 � Toll Free: 800-453-1843 � Fax: 262-345-1246 � [email protected]

Resources

Page 62: Setting and Monitoring Effective ACH Exposure Limits

Laura Nelson, AAP, NCP

[email protected]

Upcoming WACHA events with CBANC Education:

Same Day ACH Phase 2: Preparing for Debits Reg E for Debit Cards Effective Origination Agreements

Mon 6/19 at 1pm CT/2pm ET Tues 6/20 at 1pm CT/2pm ET

Tues 7/11 at 1pm CT/2pm ET