Session 4e, 24 October 2007 eChallenges e-2007 Copyright 2007 Institute of Informatics, SAS Network Enterprise Interoperability and Collaboration using

Session 4e, 24 October 2007 eChallenges e-2007 Copyright 2007 Institute of Informatics, SAS

Network Enterprise Interoperability and Collaboration using E-mail Communication

Michal Laclavík

Institute of Informatics, Slovak Academy of Sciences

Slovakia


Motivation, problem area

• IST Enterprise Interoperability Research Roadmap: to address interoperability as a utility-like capability (Interoperability Service Utility – ISU) for enterprises, a capability that is:– Available at (very) low cost, – Accessible in principle by all enterprises (universal or near-universal

access)– “Guaranteed” to a certain extent and at a certain level in accordance

with a set of common rules– Not controlled or owned by any single private entity

• Email is good candidate


Motivation, problem area (2)

• Email is used for interoperability tasks• Email – action oriented• Asynchronous• Context sensitive

• e-mail infrastructure in every organization• communication in a modern organization is over 78% action

oriented• Workers interact with their e-mail systems on a daily basis


Research Objectives

• Interoperability is built on top of existing communication channels so it does not require: – To install new interoperability solutions on all involved enterprises

– Changing working tools in an organization

• Collaboration is based on sharing information and knowledge • Data and documents about services and resources needed for

interoperability and collaboration are semantically processed in an organization and provided in context of communication channels.

• A solution for easy integration with existing proprietary systems based on standard interfaces (document repositories, databases, intranet systems and existing web services)


Existing Solutions on top of E-mail

• kMail• Zimbra• Gmail


kMail


ACoMA Aproach

• ACoMA Core• ACoMA GUI

– Transferred via XSL to HTML attachment

• EMBET– Recommendation system

– Knowledge notes in context

• OM – Organizational Memory• OnTeA

– Pattern based semantic annotation

Technology and Standards• RDF, OWL, SPARQL• Jena, Protégé• XML-RPC• XML, XSL• Java Mail API

Email Server

ACoMA Automated Content-

based Message Annotator

Email Client

EMBET Experience

Management based on Text Notes

OM Organizačná pamäť

Email

Text

Set of Detected individuals

Creating Individual

Individual with properties

Reg. Exp.Ontology

Ontology class

Inference

DomainOntology

Ontology Individual

Ontology annotation


Outcomes and Conclusion

• Active Information &Knowledge Provision needed to fulfill interoperability tasks

• Content in Context• Not changing of user way of

working

• We believe that three main barriers hampering ICT adoption by SMEs can be addressed by such platform:– economic, by delivering a lightweight platform able to interact with

simple networked environments (e-mail); – shortage of skill, by addressing self-adaptive and automatic

organization knowledge base creation and maintenance; and – cultural, by integrating with normal ways of working.

Email Server

ACoMA Automated Content-

based Message Annotator

Email Client

EMBET Experience

Management based on Text Notes

OM Organizačná pamäť

Email


Future Work – Commius project

• Commius IST FP7 project• 1st Call, 1.3 Network Enterprise objective• Addressing ISU like interoperability• Commius partners envision a future in which

SMEs enjoy a zero-cost entry into interoperability based on non-proprietary protocols.

• Systems Interoperability– interoperability over SMTP

• Semantic Interoperability– Understanding communication and – documents exchanged

• Process Interoperability– Understanding and supporting business

process from communication activities

Documents

Session 4e, 24 October 2007 eChallenges e-2007 Copyright 2007 Institute of Informatics, SAS Network Enterprise Interoperability and Collaboration using