Services You Need. People You Trust. Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse Pam Gilligan, Director, Northeast Region PA

Services You Need. People You Trust.

Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse

Pam Gilligan,Director, Northeast Region

PA BUG - October 27, 2003

NATIONAL STUDENT CLEARINGHOUSE

About the Clearinghouse

• Created in 1993 as an independent, non-profit association to simplify the student enrollment verification process to the student loan industry.

• Managed by a 18-member Board, broadly representing higher education and financial aid providers (NASFAA, NCHELP, AACRAO).

• Recently changed name to National Student Clearinghouse to emphasize that scope of services extends beyond original student loan function.


Clearinghouse Mission

To serve as a central repository and single point of contact for the collection and timely exchange of accurate, comprehensive post-secondary student information.


ClearinghouseDatabase Overview

• Based upon loan related verification process

• Successful, 10-year-old process

• Over 2,750 institutions participating

• Over 91% of U.S. enrollment (16 million

students)

• 60 million historical records


Benefits

• No charge to institutions• NSLDS SSCRs are done by

Clearinghouse• Paper deferment forms are sent to

Clearinghouse for processing• Reduces technical defaults• Interface exists in Banner system


Clearinghouse Optional Services

•EnrollmentVerifyTo credit card, health insurance, housing, computer,travel providers, etc.

•DegreeVerifyTo employers, agencies, search firms

•EnrollmentSearchTrack your prospective, current, former students now enrolled in other institutions


Old Verification Process -Registrar Perspective

•Receive phone calls/fax requests

•Non-standard formats

•Usually interrupt normal workflow

•May require manual processing

•Generates expense


Old Verification Process -Requestor Perspective

•Labor intensive

•Time-consuming & expensive

•Often hire/transact without verification

•Fraudulent degree/enrollment claims

•Some alumni disadvantaged


New Process:

Clearinghouse Verifications

•One place to report/inquire•Standardized data formats•Fast, easy, reliable•Available 24 x 7 on the Web•Confidential•Economical


Why Use Clearinghouse for EnrollmentVerify and DegreeVerify?

•Reduce workload and staff interruptions•Expand service to students/alumni•No add’l programming (EnrollmentVerify)•Combat credentials fraud (DegreeVerify)•No charge to institutions•Generate revenue (DegreeVerify)•Completion of paper Perkins & private loan deferments free of charge (EnrollmentVerify)•Proven track record


EnrollmentVerify


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EnrollmentVerify Participation# of Schools

Over 950 EnrollmentVerify schools participating…


DegreeVerify

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100

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500

600

70008

/00

12/0

0

04/0

1

08/0

1

12/0

1

04/0

2

08/0

2

12/0

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08/0

3

12/0

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# of Schools

DegreeVerify Participation

Over 500 DegreeVerify schools participating…












Service Features

•24 x 7 availability via Web

•Password-protected + Public sites

•Over 2200 employment agencies, search firms, background

screening firms & employers obtaining degree verifications

•Cost = $2.00 - $6.50

•Institutions may mark up DegreeVerify •Currently, free service available to small employers•Software interface for DegreeVerify available


Getting Started

DegreeVerify

•Sign agreement•Program computer

(shrdegv.pc)•Transmit files

•Refer requestors

EnrollmentVerify

•Sign amendment•Refer requestors


Additional Features

DegreeVerify - Refer all your DV Requestors

•Free Student Self Service EVC

•Free DegreeVerify use by:

• Human Resources Office Staff

• Admissions Office Staff

EnrollmentVerify

•Enrollment Verification Certificate (EVC)










EnrollmentSearch


How it works…

Identify cohort of students by name and DOB, ftp to Clearinghouse.

Clearinghouse responds with school of subsequent enrollment, enrollment status and dates of attendance, etc.


What Does It Contain?

• Names of students and alumni• SSNs• Post-secondary institutions attended• Dates of attendance• Enrollment and graduation statuses• Degrees• Major courses of study


Two Methodsof Inquiry

On-line Inquiry

Batch Data File Exchanges


EnrollmentSearch

• Institutional Research• Presidents• Registrars• Admissions• Enrollment Management• Financial Aid and Loan Collection• Trio Program managers

Benefits College officials from different departments:


EnrollmentSearch - Institutional Research

•IPEDS Graduation Rate Survey•Increase “success” rate (graduation and transfer-out)•Studies of subsequent enrollment•Improve retention strategy•Outreach program participants (TRIO, etc.)


EnrollmentSearch – Admissions/Enrollment Management

•Verify prior enrollments for transfer applicants•Verify subsequent enrollments for

admitted students who decline offers•Verify subsequent enrollments for

applicants denied admission•Enhance recruiting strategy


EnrollmentSearch -

Financial Aid/Loan Collection

•Verify current enrollments of graduated/transferred Perkins borrowers

•Verify cohort default rates

•Verify parent/sibling enrollments


FERPA Consideration

• EnrollmentSearch is compliant per U.S. Dept. of Ed, August 2, 1999

• Student FERPA blocks honored, as required

• Only directory information is disclosed, where required


Eligibility

All Clearinghouse schools in “good standing”

•Sign participation agreement•Submit annual subscription payment•Begin use


Northeastern Regional Office: Pam Gilligan46 North StreetNorfolk, MA 02056Ph: (508) 541-8057Fax: (508) [email protected]

Contact Information

Main Office:

13454 Sunrise Valley Drive,Suite 300Herndon, VA 20171-3242Main phone: (703) 742-7791Fax: (703) 742-7792

www.studentclearinghouse.org

Documents

Services You Need. People You Trust. Outsourcing is NOT a Four Letter Word: Services from the Clearinghouse Pam Gilligan, Director, Northeast Region PA