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Degrémont Industry Services Committed together to water, A source of life DEGRÉMONT CHINA BEIJING OFFICE 31F, Tai Kang Finance Building, Building 1,Yard 38, Dongshanhuan North Road, Chaoyang District, Beijing, PRC. Tel : +86-10-59577000 Fax : +86-10-65973660 Website: www.degremont.com DEGRÉMONT CHINA SHANGHAI OFFICE Suite 2704,Tian'An Center, No.338, Nanjing Road West, Shanghai 200003 Tel:+86-21-63597179 Fax:+86-21-63182022 Service Hotline400-085-9100 Website: www.degremont-ise.com www.degremont-industry.com Email: [email protected] For both municipal and industry

SERVICES

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Page 1: SERVICES

Degrémont Industry ServicesCommitted together to water, A source of life

DEGRÉMONT CHINA BEIJING OFFICE31F, Tai Kang Finance Building, Building 1,Yard 38, Dongshanhuan

North Road, Chaoyang District, Beijing, PRC.

Tel : +86-10-59577000 Fax : +86-10-65973660

Website: www.degremont.com

DEGRÉMONT CHINA SHANGHAI OFFICESuite 2704,Tian'An Center, No.338, Nanjing Road West, Shanghai 200003

Tel:+86-21-63597179 Fax:+86-21-63182022

Service Hotline:400-085-9100

Website: www.degremont-ise.com www.degremont-industry.com

Email: [email protected]

For both municipal and industry

Page 2: SERVICES

CONTENTS

CONSUMABLES MANAGEMENT

AUDIT & CONSULTING

3

ECOFLOW®

5

ELEC & AUTOMATION SERVICE7

OPERATION & MAINTENANCE9

OMOBILE®

13

REFURBISHMENT & SPARE PARTS17

TECHNICAL ASSISTANCE19

1

Degrémont is a subsidiary of Suez Environment Group. Our

business covers four areas: Design and Build, Operation and

Services, Equipment and Technologies, and BOT. As an

international water treatment engineering company with

over 70 years of experience, Degrémont is always regarded

as a leading expert in water treatment field.

With dual builder-operator expertise, we provide a complete

range of services to help customers manage water treatment

facilities to highest standards.Our service include: Audit &

Consulting, Consumables management, ECOFLOW-a t hird

part WWT service, Electrical & Automation service, Operation

& Maintenance, OMOBILE-a mobile water solution, Spare parts

and Refurbishment, and other Technical Assistance.

Degrémont is a reliable partner that can guarantee the

water quality and quantity that you need, which enable

you to focus on your core business.

70 YEARSOF EXPERIENCEIN WATER TREATMENT

1 BILLIONPEOPLE SERVEDBY DEGRÉMONT FACILITIES

10,000 PLANTSBUILT BY DEGRÉMONT

1,584 MILLIONEUROS TURNOVER IN 2011

OVER 500 PATENTED TECHNOLOGIES

5,500 EMPLOYEESWORLDWIDE

Page 3: SERVICES

SERVICES >AUDIT & CONSULTING

AUDIT & CONSULTING

MAKING YOUR WATER CYCLE MORE EFFICIENT AND SUSTAINABLE

As regulatory legislation continues to increase and company budgets get tighter, there is a

growing need for companies to make production ‘greener’ and more sustainable. Degrémont

can help customers with this by making their water cycle more efficient and sustainable.

Water audit & consulting is a tailored solution that pin points possible improvements, risks and

potential cost savings and can focus on your entire site or just one area of your water usage.

UNDERSTANDING YOUR WATER & EFFLUENT COSTS

1 2

Identify OPEX savings for each water related part

Define the optimum sustainable water use relative to water quantity and quality required for your

production

Deliver savings around your plant OPEX

IMPROVE OPERATIONAL PERFORMANCE

OPMTIMISE TARGETED UNIT OPERATIONS

IMPROVE COMPLIANCE & ENVIRONMENTAI.EMISSIONS

MEET NEW/EXISTING LEGISLATION

IMPROVE HEALTH & SAFETY PERFORMANCE

MULTI-SITE BENCHMARKING

MINIMISE CAPITAL EXPENDITURE

IMPROVE OPERATIONS & MAINTENANCE

AUDIT & CONSULTING 5 STEPS

BENEFITS Health, safety and environmental

improvements

Improved performance and reliability

Cost savings and added value

Long term partnership

Dedicated technical support and advice

Experience & expertise

Allows you to concentrate on your core

business

OP

EX

Initial Meeting

Technical Review

Data Collection

Preparation of Effluent / Water Balance

Identification of Options

Energy

Sludge

Equipment

Water Chemicalproducts

Consumables(spare parts,

resins...)Manpower / HR

By-products Works

We analyse

We deliver We propose

Data collection & Understanding

Optimisation & ImprovementDesign/ build/ operate

site

AUDIT & ASSESSMENT

TAILOR-MADESOLUTIONS, MEETING

YOUR NEEDS

REDUCE COSTS AND WATERCONSUMPTION

As Degrémont operate and maintain complex water systems, we have comprehensive understanding of the

entire water cycle that ensures we consistently deliver cost and efficiency savings, reduce environmental

impact, improve sustainability, and increase safety across our clients’ sites.

Degrémont conduct a detailed assessment of your overall water usage using a comprehensive five step process

to determine the actual cost and total waste of your water supply. Our experts match the flow of water in

both directions, and develop a detailed methodology programme to maximise efficiency and help eliminate

water waste. Each project is then priortised in term of magnitude in relation to cost savings, required resources

and implementation complexity, which Degrémont can fully execute.

Degrémont has a strong track record in cost reduction and mapping various industries water systems; our unique

insight into both industrial processes and operational requirements, combined with our water expertise, ensures

we meet cost targets – every time. Our experience spans the entire water cycle, from identifying improvement

measures to fully implementing them. Our knowledge of the industry means every suggestion is designed to meet

your overall objectives and avoid large up-front investments.

Page 4: SERVICES

SERVICES >CONSUMABLES MANAGEMENT

CONSUMABLES MANAGEMENT

3 4

OPTIMIZE THE CONSUMABLES TO MEET THE NEEDS OF DAILY WORK WITHOUT ANY UNNECESSARY WASTE FOR YOUR INDUSTRYAs an international water treatment engineering company, Degrémont has partnership with major

consumable suppliers. We centralize purchase consumable product at very big quantity, and the

price is very competitive. Thanks to that, we can help our customers to reduce their cost of production.

OUR GLOBAL OFFER

Our global offer includes:

Resins Activated carbon

Specific filtration sands Lime

Anthracite Clarifying or dewatering polymer

Chemicals (including scale inhibitors, Membranes

dispersants, corrosion inhibitors, Cartridge filters

biocides,biodispersant)

ADVANTAGES FOR YOUR INDUSTRY

A portfolio of over 150 chemicals & formulations, with related services and equipments for process

and waste water needs:

· Water production

· Specific industrial processes

· Cooling, boiler and heating systems

· Water purification systems

· Waste water treatment

Process water chemicals– antiscalants & dispersants, anticorrosion products, biocides

& bio-dispersants, cleaning products, products for domestic hot water, additives for membranes,

3rd party chemicals.

Service & solutions – we provide training & related equipment (e.g. dosing, monitoring and

storage equipment as well as deionization units)

Flocculants – flocculants, coagulants, antifoams, and other chemicals.

Cost-savings: we have a centralized purchasing services, benefiting from competitive prices

negotiated with our key suppliers.

Reliability: we decrease your risk of supply disruption and loss of production, and are able to propose

innovative alternate solutions for supply or disposal.

Time-savings: we have optimized management supported by our ISO 9001 certified purchasing

processes.

Page 5: SERVICES

Our Ecoflow® service enables you to :

The Ecoflow® solution is a useful service for :

SERVICES >

ECOFLOW®

OFFSITE TREATMENT SERVICE FOR YOUR INDUSTRIAL EFFLUENTYour activity generates industrial effluent that cannot be discharged into the natural environment,

because it contains organic matter or suspended solids. Ecoflow® takes care of this waste water

giving you the treatment quality of a collective biological treatment plant without any need to plough

your money into fixed assets.

Ecoflow® is a reliable solution guaranteeing compliance with legislative requirements and

representing an environment friendly solution geared towards the specific needs of each industry.

The Ecoflow® service bears the Edelway signature, which represents the commitment to

environmental performance made by SUEZ ENVIRONNEMENT and its subsidiaries to its customers.

OUR SERVICE

We determine the source and approximate compo-sition of effluent to ensure your effluent is

acceptable for biological processing.

Using a representative sample we then go on to make all the regulatory analyses on the effluent : COD,

BOD5, SS, pH, phosphorus, chlorides, nitrogen, treatment plant compatibility. If your effluent is

biodegradable and meets certain acceptance criteria* you receive a confirmation agreement with a

Provisional Acceptance Certificate number.

At each delivery, we check that the effluent complies with the original sample used for the acceptance

procedure. If the effluent is similar, we treat it.

At your request, we will take charge of the effluent, from your production site to the definitive treatment

location, whereas you arrange for specific transport for the effluent.

If you don't have a transport solution, we can recommend an approved carrier as well as handel your

effluent treatment.

inuous service provided over 52 weeks per year with an efficient, high performance management

system

® treatment platforms

ee compliance with legal waste discharge requirements, including when connected to the local grid

everage industry (production waste fluids, rinsing and washing water from production lines and tanks

in sugar refineries, malt factories, wine-making facilities, etc.)

PERFORMANCE

Why choose Ecoflow®

The Ecoflow® service can quickly be deployed at your site without any

major changes to your processand organisation.

We use our technical expertise to carry out a preliminary audit of your

site and effluent separation. We analyse your needs in terms of storage

and management so that we can offer you a complete service adapted to

suit your activity without generating any capital investment for your site.

5 6

Page 6: SERVICES

ELEC & AUTOMATION SERVICE

PROFESSIONAL ELEC & AUTOMATION SERVICE PROVIDER

7 8

WE FOCUS ON YOUR NEED

As a leading water treatment engineering company, Degrémont has rich experience on Electrical &

Automation engineering.

We have a dedicated technical team specializing in E&A , which enable us to provide tailor-made

services to satisfy all your needs on Electrical & Automation.

Our Electrical & Automation Service covers four areas: system design, site service, equipment supply

& Spare part, and training.

TAILOR-MADE SERVICES TO MANAGE ALL YOUR E&A SYSTEM

SERVICES >ELEC & AUTOMATION SRVICE

● System design● Electrical calculation● Electrical design● PLC program● SCADA program

● Site service● Electrical startup● Automation commissioning● Audit & Diagnose

● Training● Electrical training● Automation training

● Equipment supply & Spare part● MCC panels● PLC & Panels● DCS & Panels

System Design Spare part

Sitecommissioning

Equipment supply Audit & Diagnose& Improvement

solution

Training

SystemRefurbishment &

Upgrade

Page 7: SERVICES

Every day we make a difference to the 200 water and waste water systems that we operate and

maintain across Europe.Our highly skilled and experienced team work tirelessly to make

performance, fnancial, health, safety and environmentalimprovements to our customers systems

through innovative sustainable solutions. We have developed long-lasting partnerships giving our

customers the confidence to focus on their own core business while knowing their systems are in

capable hands.

We aim to become your chosen water management partner and always strive to:

OPERATION & MAINTENANCE

WHAT MAKES US DIFFERENT?

Our vision is to develop long term partnerships and deliver safe, best in class, cost effective water

and waste water operations and maintenance which support your production facility contributing to

your site’s business targets and create maximum value.

Operations and maintenance is at the heart of our business and we generate over £10m of savings for

our customers through site improvements every year. We have references from each market sector

including the largest industrial water outsourcing contract in the UK. We understand the environmental,

social and economic challenges of today’s industry and have developed methods and

innovative sustainable solutions to overcome these so you are able to concentrate on your core

business.

Degrémont Industry' s expertise covers the entire water cycle from water sourcing through to effuent

treatment, sludge management and recycling, enabling us to take a holistic view of the water cycle

and maximise the potential savings and performance improvements.

We understand that each plant, technology used, objectives, procedures and processes are unique to

your site. At Degrémont Industry, which is part of the global SUEZ ENVIRONNEMENT, our fexible

approach enables us to personalise each contract to ft with these and ensure they merge seamlessly

with your resources. We identify, develop and implement an improvement plan in line with your key

objectives to improve the performance, productivity, reliability and compliance of your facilities under

our management, using tried and tested methodology.

By introducing custom built systems such as our risk management

or computerised maintenance management systems, we are able to

minimise the risks to your facility through improved preventative

maintenance and enable operates to make better, more informed

decisions.

We have successfully transferred many employees over to

Degrémont Industry through TUPE transfer process in a sensitive,

respectful and efficient manner. As part of this process, specific

training and development objectives are identified to improve the

efficiency of the team. We also work with you and develop key

timescales including an operational transfer for the takeover of the

management of your operations.

SUSTAINABLE AND EFFECTIVE WATER MANAGEMENT

YOUR PARTNER FOR IMPROVED PERFORMANCE,ADDED VALUE & A SAFER WORKING ENVIRONMENT

9 10

OPERATION & MAINTENANCESERVICES >

THE OPERATING AND SERVICESTEAMS REPRESENT 1/3OFDEGRÉMONT’S EMPLOYEES,NAMELY

1,800 PEOPLE

24.4 MILLIONPOPULATION SERVEDBY WASTEWATERTREATMENT FACILITIES OPERATEDBY DEGRÉMONT

21.7 MILLION PEOPLE SERVEDBY DRINKING WATERFACILITIES OPERATEDBY DEGRÉMONT

SPECIALISTSIN LARGE HIGH-TECH FACILITIES

PRESENT IN

20 COUNTERIES

Page 8: SERVICES

EXPERT TECHNICAL SUPPORT & ADVICE WHEN YOU NEED IT MOSTWHAT MAKES US DIFFERENT?WHAT MAKES US DIFFERENT?

Having Degrémont Industry on your site, gives you direct access to

expert technical advice and support to enhance the reliability and

security of your facilities and assets. Having operated many water and waste water

facilities, we have an extensive level of experience and in-depth skills and

knowledge of the technologies and systems used on industrial sites. Our technical

team provide on-going support to our operating contracts including

troubleshooting, problem solving and developing innovate solutions. We also take

the time to understand the intricacies of your processes and procedures, so the

advice and support we provide is in line with your site.

Degrémont Industry has a strong quality, health, safety and environment culture

and our organisation and operating procedures comply with the most stringent

standards. We hold the ISO 14001, ISO 9001, ISO 17025, OHSAS 18001, RoSPA Gold

Medal award and Safe Contractor accreditations. We aim to provide a level of

expertise, performance and resources to achieve health, safety and

environmental excellence. To help achieve this we have an operational excellence

system in place to improve operating procedures, mitigate risks and improve HSE

standards.

We are part of the global SUEZ ENVIRONNEMENT which is part of the largest multi-utility company in the world, GDF

SUEZ. From this, we have access to a wealth of competencies, financial resources and local operations. We also draw

strength from the group’s global research and expertise centres, such as CIRSEE where last year SUEZ

ENVIRONNEMENT invested €65 million into technical research and development of its two core businesses, water and

waste services.

FINANCIAL STABILITY, INNOVATION & EXPERTISE

A SAFER WORKING ENVIRONMENT

WHAT MAKES US DIFFERENT?

Our operations and maintenance contracts are

performance based and focus on delivering results.

This is achieved through detailed short, medium and

long-term plant performance plans including analysis,

preventive and corrective maintenance plans

and actions, and technical support. Agreed Key

Performance Indicators (KPIs) are used to measure

and evaluate our results which allows us to maintain

a tight control over the system and take responsibility

for the system performance.

The initial stage in optimising a plant is to evaluate the existing site and complete a detailed overview of the current

operating procedures and the condition of the equipment. Once complete, we can then identify, develop and

implement an improvement plan in line with your current and future objectives such as an increase or change in

production requirements. Each solution is ranked in terms of cost, potential improvement and timescales. These take

various forms and include applying operational excellence and implementing remediation and optimisation projects,

which can lead to improved environmental compliance, improved stability of the plant and cost savings. This can also

highlight any ‘bottlenecks’ or ‘critical points’ within your system or processes and identify methods on how to

manage and overcome these in the short to long term.

We can add real value by implementing the solutions we have identified in the

improvement plan and integrating them into a site wide approach. We have a strong

track record of this and have found this to be the key to improving performance and

costs.

Degrémont Industry has a dedicated project delivery team with experience of

developing and engineering sustainable projects on several industrial sites across the

entire water, waste and sludge cycle. This gives us the capabilities required, including

effective project management, to deliver the projects on the improvement plan

promptly, which can be achieved on a turnkey basis, if needed, with minimal input

required from you.

OPERATIONAL EXCELLENCE THROUGH MEASURABLE KPLS

OPTIMISING PLANT PERFORMANCE & COSTS

DEDICATED PROJECT MANAGEMENT & DELIVERY

BENEFITS Health, safety and environmental

improvements

Improved performance and reliability

Cost savings and added value

Long term partnership

Dedicated technical support and advice

Experience & expertise

Allows you to concentrate on your core

business

11 12

Page 9: SERVICES

Degrémont offers industrial customers a flexible rental solutions of water treatment units,

available on a trailer or in a container. They meet the need for water production and wastewater

treatment.

These solutions are applicable to three general types of situations: an

maintenance operation, or a need.

THE MOBILE SOLUTION FOR INDUSTRIAL WATER TREATMENT

OUR MAIN APPLICATION To produce, with no capital investment

demineralised water to feed

the boiler at one of South Africa's main

petrochemical sites.

To ensure in

the event of breakdown of an ageing

demineralisation facility.

An carried out, and the

system operational

customer's phone call, following a

breakdown on the facility.

A complete demineralisation chain set up in 5

weeks, with sand filtration, reverse osmosis and

resin demineralisation, in the form of a leasing agreement.

Deconsolidation of your capital investment

Leasing period to suit your needs

Faster setup than a construction

Training of your teams by our experts

PETROCHEMICAL INDUSTRY, SOUTH AFRICA

Challenge

Challenge

SolutionSolution

CHEMICAL INDUSTRY, BELGIUM

Commissioning in a few hours or days

Guaranteed water quality and quantity

Complete facility, immediately operational

Compliance with regulations and your safety

rules

WHEN DO YOU NEED TO USE SERVICES >

OMOBILE®

Find all our emergency numbers on www.degremont-ise.com

:

LONG TERMRENTALLONG TERMRENTAL EMERGENCIESEMERGENCIES

YOUR BENEFITS YOUR BENEFITS

EXAMPLEEXAMPLE

OMOBILE®

ENSURINGTHE CONTINUITYYOUR PRODUCTION

PRODUCINGWATER WITH NO CAPITALINVESTMENT

13 14

PROCESS WATER1. Pre-treatment2. Demineralisation3. Polishing

WASTEWATER1. Lamellar settling2. Air flotation3. Biological treatment4. Membrane filtration5. Activated carbon adsorption

OTHER CUSTOMISEDAPPLICATIONS ON REQUEST

Page 10: SERVICES

ONDEO-IS CAN SUPPLY YOU WITH ITS MOBILE UNITS WITH THEIR REMOTE CONTINUOUS MONITORING AND CONTROL EQUIPMENT, AS WELL AS TECHNICAL ASSISTANCE PROVIDED BY OUR QUALIFIED STAFF.

Each mobile water treatment unit, trailer mounted or containerised, can be

with others to provide the perfect solution for your requirements.

THE OMOBILE® FLEET

of a

resin demineralisation chain.

Testing of a double-pass reverse osmosis unit

at the demineralisation input with Installation of a double-pass reverse osmosis

unit preceded by a sand filtration system for

.

To supply pure water to an industrial park in

China while of its

permanent demineralisation plant.

Installation of a reverse osmosis unit followed

by a fractal resin demineralisation unit (90

m3/h, conductivity <0.2 μS/cm) in series.

monitoring the units using remote management.

To provide

water in 4 weeks for the start-up of a

new power station.

ENERGY INDUSTRY, FRANCE

CHEMICAL INDUSTRY, CHINA

ENERGY INDUSTRY, EGYPT

Challenge Challenge

Challenge

Solution

Solution

Solution

W

YOUR BENEFITS

Securing maintenance or start-up periods

Adapting to seasonal requirements or temporary

deterioration of the water resources

Carrying out pilot tests

Turnkey facility (teams, consumables)

EXAMPLE

SCHEDULEDOPERATIONSSCHEDULEDOPERATIONS

PLANNINGYOUR PURE WATERREQUIREMENTS

PEACE OF MIND INSURANCE

Emergency call : 400-085-9100

THE PREFERRED WATER SOLUTION

Website: www.degremont-ise.com

3,000 μs/cm 1 μs/cm 0.1 μs/cm

Increasing water quality

FilsanODecarbO

FlexosmOFractalO

Mixed bedsEDIFractalO

Demineralisationchain

Pretreatment

Polishing

TECHNOLOGYNAME FLOW RATE CHARACTERISTICS

FlexosmO Reverse osmosis 10 to 100 m 3/h/unit 100 m³/h in single pass and 50 m³/h in double pass

equipped with all continuous monitoring equipment

(pressure, pH, conductivity, etc.)

Can be remotely controlled

FilsanO Sand fltration 120 m 3/h/unit Pressurized sand

Coagulant injection

Fully automated system

FractalO Fractal floor ion exchange resins

60 to 180 m 3/h/unit Use of Advanced Amberpack™ (a registered trademark

of Dow), the fractal floor ion exchange resins technology

is exclusive to Omobile ®

In situ resin regeneration in complete safety Water quality better than 0.2 μS/cm Simple logistics with the option of remote control

Mobile electro-deionisation units

Electro-deionisation

Up to 50 m 3/h/unit < 0.1 μS/cm

No acidic or caustic regeneration chemicals

Skid-mounted mobile ion exchange units

Mixed beds Up to 120 m 3/h/unit Off-site regeneration

No hazardous chemicals No wastewater

Ideal for polishing condensate, permeate from reverse

osmosis or additional treatment of Fractal demin water

O’READY,

With O’Ready, OMOBILE ® will draw up anemergency deployment plan with youto provide an appropriate solution for yoursite. You will have preferential access ,ensuring faster deployment of our service.In addition, subscribing to O’Ready+ givesyou negotiated pricing and priority access to the service.

15 16

Page 11: SERVICES

TO IMPROVE THE EFFICIENCY OF YOUR WATER TREATMENT INSTALLATIONS

WIN

Equipment wear can have serious consequences for the performance and reliability of treatment

processes.Durability of water treatment installations, whether industrial or municipal, requires the

expertise of professionals who can provide maintenance, reconditioning or replacement.

Degrémont offers support services for plant maintenance to keep your operation running at

maximum efficiency and peak capacity. We offer a wide range of spare parts and associated

services to guarantee smooth operation and effciency of water treatment installations on all your

production sites.

We already have lots of reference for refurbishment and spare parts in South America, and Europe.

OUR SERVICES

OUR SKILLS

We renovate and recondition treatment installations. These services relate more especially to the

following processes:

Decantation: replacement of scraper bridges, lamellar modules,

refurbishment of aeration tanks (replacement of air diffusers, aeration

turbines, etc.)

Filtration: servicing open sand filters by replacing or strengthening

concrete floors using a composite material, servicing enclosed metal filters,

restoring coatings, replacing filter mass

Demineralisation: replacing ion exchanger vessels and resins

Membrane treatment: replacement of ultrafiltration, nanofiltration

and reverse osmosis membranes, membrane cleaning operations

S reconditioning or replacement of equipment

(screen rakes, sludge drains, filter presses, etc.)

S on existing equipment

(pumps, valves, etc.)

Our expertise, acknowledged and appreciated by large industrial groups and numerous municipalities

over many years, means that we can offer:

inspection and expert assessment of your installations

refurbishment of installations plus and installation of spare partscommissioning of equipment

technical assistance and staff training

We can also handle any other request, even of a specific nature, relating to the water cycle.

The Refurbishment and Spare Parts service is intended for all types of industry and any municipality operating

water treatment installations.

WHY CHOOSE THE REFURBISHMENT AND SPARE PARTS SERVICE?

we advise you on the choice of spare parts, offer dispatch logistics, associated services and

monitoring of works.

Optimising the co we take into account your budget constraints and advise

you on the best technico-economic solution suited to your needs.

Benefiting from over customer applications:we offer our know-how

and Degremont Industry expertise in operation, maintenance and optimisation of processes over the entire water treatment

cycle.

Benefiting from the closeness of our teams, via our national and international network. We are always reachable

and can intervene promptly on site.

If you decide to put your trust in us, you can be sure of:

17 18

REFURBISHMENT & SPARE PARTS

BEFORE AFTER

SERVICES >REFURBISHMENT & SPARE PARTS

Page 12: SERVICES

WIN

SERVICES >TECHNICAL ASSISTANCE

TECHNICAL ASSISTANCE

Thanks to our highly skilled and experienced technical team, Degrémont can provide technical

assistance which is actually a trouble shooting solution to solve the problems disturbing customers.

The technical assistance are tailored to your requirements and merge seamlessly with your

resources, giving you the confidence to focus on your core business. Our organisation and operating

procedures comply with the most stringent standards in terms of health and safety, supervision,

on-call services and reporting.We develop and implement progress plans to continually improve the

performance and productivity of the facilities under our management.

We have provided technical assistance to many industrial and municipal customers in Europe and

Asia. More and more customers rely on the technical assistance service.

TECHNICAL ASSISTANCE

Audits and quantitative studies provide a detailed overview of

the flows entering and leaving your plant

Fast-acting and effective technical support due to our intimate

knowledge of your facilities, thereby guaranteeing service

continuity

On-the-ground teams for a rapid on-site presence

Quantifiable recommended improvements that serve your site

and the surrounding environment

Quantifiable recommended improvements that serve your site

and the surrounding environment

Quantifiable recommended improvements that serve your site

and the surrounding environment

Knowledge, incorporation and compliance with environmental

standards and social expectations

Analysis of your critical points and implementation of specific

crisis management measures to ensure business continuity in

case of an emergency

Optimisation of your water resource, network maintenance,

management of the fire water system, rainwater / surface water

recovery and energy reviews

Computerised maintenance management system

Complete traceability of all actions taken

Performance-based agreements, including analysis, preventive

and corrective maintenance plans and actions, technical support,

consultancy, audits and monitoring

WHY CHOOSE US ?

control your industrial risks: reliability of teams

and procedures set up, guaranteed prompt

intervention

reduce your operating and maintenance costs

thanks to our know-how acquired over more than

60 years

optimise your installations, thanks to our in-depth

knowledge of procedures and technologies, based

on an ISO quality approach

access additional operational expertise so no

need to take on staff (in case of insufficient

workforce or complex installations)

benefit from our recognised expertise in water

management ; an alternative to outsourcing and

keeping your internal teams

enables you to achieve substantial savings

onspare parts and consumables (access to our

purchasing power), with zero worries in termsof

delivery (stock management,guaranteed part

availability, reactivity)

help you solve thorney technical problems

19 20

Our service include: