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INCLUDED IN THIS PACKET:
Service Unit Plan for Success
Service Unit Mid-Year Assessment
Service Unit End of Year Assessment
Service Unit Budget
Service Unit Treasurer’s Report
Service Unit Stretch Challenge Award
Service Unit Activities By Focus Area
Planning Packet
SERVICE UNIT
SERVICE UNIT
SERVICE UNIT
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___________________________________________________Service Unit
• Service UnitAnnual Vision Plan• Service UnitAnnual Vision Plan• Service UnitAnnual Vision Plan
Essential responsibilities of the service unitRecruit volunteers and girls reflective of the diversity of the community:
◆ Service unit team members
◆ Troop leaders and program volunteers
◆ Girls
Assist leaders and other troop volunteers in promoting the delivery of the Girl Scout Leadership Experience:
◆ Provide essential enrichment training and service unit networking and discussion
◆ Support all volunteers throughout the service unit meetings and other communication and supportinitiatives
◆ Coordinate girl-planned service unit events
◆ Participate in council and community events
◆ Volunteer recognition
Our Service Unit goals for _________ membership year
1. _________________________________________________________
2. _________________________________________________________
3. _________________________________________________________
Girl Scout Mission:
Girl Scouting builds girls of
courage, confidence,
and character who will make
the world a better place.
Council Strategic Goals: (council to update annually prior to distribution)
1. _____________________________________________
2. _____________________________________________
3. _____________________________________________
3
• Service UnitPlan for success
Service Teams Plan for Success—Membership Goals
____________________________________________________ Service Unit
IMPORTANT DATES On-Time Registration | Early Renewal | Founder’s Day | October 31st World Thinking Day | February 22ndGirl Scout Birthday | March 12th
• Service UnitPlan for success• Service UnitPlan for success
4
Recruitment/Engagement goal: Increase girl membership | Increase adult membership
Task: Hold a recruitment opportunity at least three times before December (open house, parent meeting, event, passive, etc.).
Who:_________________________________ When: __________________________________ Date: __________________________________
Notes: _______________________________________________________________________________________________________________
Task: Reach out to schools and daycares to recruit volunteers and girls who are starting school in the fall.
Who:_________________________________ When: __________________________________ Date: __________________________________
Notes: _______________________________________________________________________________________________________________
Task: Pa Hold a “Girl’s Night Out” event.rticipate in “Show Your Girl Pride” days on November 1 and March 14.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task:
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Retention: Increase retention, both girls and adults
Task: Offer local early renewal incentive.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: Recognize our volunteers.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: Provide startup funds in support of newly forming troops.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: Reach out to lapsed members.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task Introduce volunteers to the Volunteer Toolkit.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: Provide clear, timely, and regular communication.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: Ensure that troop leaders complete training.
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
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Product Sale Program(s) Goal: Increase girl participation | Increase adult support
Task: Hold a leader training, as guided by the council, by the training deadline.
Who:_________________________________ When: __________________________________ Date: __________________________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:_________________________________ When: __________________________________ Date: __________________________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Events and Activities: Increase retention and outcomes, both girls and adults
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: _________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
Task: ________________________________________________________________________________________________________________
Who:________________________________________________ When: __________________________________ Date: ___________________
Notes: _______________________________________________________________________________________________________________
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GOALSReview each goal in the Plan for Success
Identify what helped you meet any of the goals.
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What will you do differently to achieve the remaining goals?
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TEAM I’m proud of our team because:
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I would like us to change:
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______________________________________________________Date______________________________________________________Service Unit
MID-YEAR ASSESSMENT
MID-YEAR ASSESSMENT
MID-YEAR ASSESSMENT
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ACTION STEPS Steps we are taking to reach our goals:
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Who is responsible for coordinating these steps and when?
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IDEAS Great ideas for the remainder of this year:
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Have you picked delegates? If yes, have their names been submitted to the council?
1. _____________________________________________________________________________________________________________________
2. _____________________________________________________________________________________________________________________
RECOGNITION Who in your service unit would you like to nominate for board-approved awards?
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Does your service unit qualify for the President’s Award?
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GOALSReview each goal in the Operation Plan
Identify what helped you meet any of the goals.
_____________________________________________________________________________________________________________________
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What will you do differently to achieve remaining goals?
_____________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
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TEAM I’m proud of our team because:
_____________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
_____________________________________________________________________________________________________________________
I would like us to change:
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______________________________________________________Date______________________________________________________Service Unit
YEAR endASSESSMENT
YEAR end ASSESSMENT
YEAR endASSESSMENT
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COUNCIL SUPPORT_____________________________________________________________________________________________________________________
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IDEAS List of good to great ideas for the upcoming year:
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RECOGNITION Who in the service unit has earned a recognition or award this year?
_____________________________________________________________________________________________________________________
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_____________________________________________________________________________________________________________________
Who would you like to see nominated for next year?
____________________________________________________________________________________________________________
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service unit budget
service unit budget
service unit budget
11
Membership growth Ǔ 45% of troops participate in early Renewal.
Ǔ 2% increase in adult volunteers.
Ǔ 2% increase in girl members.
Ǔ Host a fall new member kickoff event.
Ǔ Do seven things to extend membership andincrease visibility in your unit, such as hosting an open house or a Girl Scout activity at a community fair, sending troop highlights to your local paper, marching in parades, or posting recruitment flyers at schools and community centers.
Complete three of the five steps!
Programming Ǔ Hold an event to promote the five skills of the GirlScout Cookie Program.
Ǔ Hold a promotional activity for camp, such as anoutdoor skills day.
Ǔ Hold an event for Daisy/Brownie/Junior girls usingthe Girl Scout Leadership Experience (GSLE).
Ǔ Hold an event for Cadette/Senior/Ambassador girlsusing the GSLE.
Ǔ 85% of K-5 troops use the Volunteer Toolkit on aregular basis.
Complete three of the five steps!
Team building Ǔ Fill seven core positions; include at least one girlmember.
Ǔ Meet more than four times per year.
Ǔ Hold an open team meeting and invite newmembers.
Ǔ Do something nice for the team, like hosting adinner, tea, or retreat.
Ǔ Send 50% of the team to Leadership Training
Ǔ Have at least three team members represent yourunit at a council service team event.
Complete four of the six steps!
Volunteer training and support Ǔ Set and meet a growth goal for leader attendanceat leader meetings:
◆ Review sections of the Service Team Handbookon leading successful leader meetings.
◆ Develop a pre- and post-meetingcommunication plan.
◆ Follow recommended meeting outline by councilstaff, with the goal of creating meetings that areconsistently welcoming, interactive, enriching,and worthy of volunteers’ time and effort.
◆ Develop incentives for leaders to attend leadermeetings.
Ǔ Offer local training and provide at least two adultlearning workshops within your unit.
Ǔ Provide a form of recognition to all volunteers atfour meetings during the year.
Ǔ 80% of the Annual Financial and Troop Activityreports received by your council by June 19.
Ǔ Promote Volunteer Toolkit at leader meetings.
Ǔ Schedule at least 15 minutes of structurednetworking into leader meetings.
Complete step 1, including the 4 tasks, and one additional step from the remaining list of 5.
SERVICE UNIT SERVICE UNIT SERVICE UNIT Stretch Challenge
Please outline the 14 steps you’ve taken on a separate piece of paper.
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EXPENSESThe treasurer, service team, and volunteer support staff work together to develop an annual budget to support the team’s Plan for Success. Typically, expenses are distributed according to these percentages:
1. Program services—40% This includes all expenses for providing programming for girls such asservice unit events and other activities.
2. Volunteer development and recognition—20% This includes informal and formal recognitionssuch as years of service pins, numeral guards, and other expenses associated with the support ofleaders.
3. Assistance to individuals—15% This includes requested support for individual girls, such asmoney for a destination trip. Note: Membership assistance and camperships are both funded byGSME’s larger operating budget. Whenever possible, service teams are encouraged to help withthe cost of these requests. Service teams may also request a report of assistance provided byGSME.
4. Resources—10% Appropriate uses for money would include expenses such as providingresources for new troops (Journey book), maintaining service unit libraries, and providingassistance to existing troops as needed.
5. Start-up money for new troops—10% This is for the one-time grant for a new troop. Troops arenot expected to reimburse the service unit.
6. Administration of the service unit—5% This includes expenses for administrative costs includingphotocopies, paper, postage, and meeting place rental fees.
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service unit REFERENCE INFORMATION
service unit REFERENCE INFORMATION
service unit REFERENCE INFORMATION
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Focus AreaJuly-September Who’s Responsible? Activities
Recruitment and registration 1. Work with council staff to coordinate and hold fallrecruitment activities.
2. Order recruitment supplies and materials fromthe council.
3. Recruit service unit volunteers to assist with eachrecruitment activity.
4. Host recruitment training for volunteers.
5. Communicate regularly with the council aboutgirl and adult placement.
Retention and troop Support 1. Promote and follow up with existing membersduring on-time renewal campaign.
2. Work with council staff on Troops in Transition(disbanding retention process).
3. Mentor new leaders through onboarding processand encourage them to participate in counciltraining.
4. Schedule any dedicated events for new leaders.
Fall Product Program 1. Attend council training for the Fall ProductProgram.
2. Plan and communicate appropriate dates fortraining and distribution of materials to troops.
3. Encourage and support troop participation in theprogram.
4. Arrange for delivery of products.
Annual fund-raising campaign
1. Review and share annual fund goals for the year.
2. Encourage and support leaders in promotingparticipation by troop leaders and parents.
3. Promote alternative means of support (ifappropriate).
4. Follow up with troops not participating by (date)and encourage participation by (end date).
Service Unit Activities by Focus Area, Quarter
Service Unit Activities by Focus Area, Quarter
Service Unit Activities by Focus Area, Quarter
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Service unit events—Fall 1. Plan a girl-led event schedule to support theGirl Scout program (investiture/rededication,camporee/encampment, thinking day; SUbridging, badge workshops, cookie rally,community service).
2. Promote events at service unit meetings andthrough service unit communications.
3. Form a Girl Scout Advisory Board for eventplanning or use other methods to engage girls.
Service unit management 1. Schedule leaders’ meetings, reserve space ifneeded, and communicate dates/times/placesto volunteers.
2. Recruit service unit team members to fill vacantpositions.
3. Encourage new team members to receiveappropriate training for their positions.
4. Develop communication plans and processesfor the year (newsletters, Facebook pages, othersocial media platforms).
Focus AreaOctober-December Who’s Responsible? Activities
Recruitment and registration 1. Continue to communicate with council staff tomake sure troops have completed membershipregistration.
2. In partnership with council staff, plan additionalopen houses and recruitment events wherethere is low participation.
3. Initiate planning to participate in springkindergarten registration events.
Retention and troop support 1. Ensure that girls and adults have renewedtheir memberships to participate in the cookieprogram using service unit roster.
2.Ensure that all active troops have two currentlyregistered troop leaders.
3.Connect with and support Juliettes in the serviceunit.
4. Promote the Volunteer Toolkit as a resourcefor troop leaders.
5.Reach out to new leaders with additional supportduring the cookie program.
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Product program (cookies) 1. Attend council training for service unit cookieprogram leads.
2. Hold troop cookie manager training(s).
3. Plan and communicate appropriate datesfor training and distribution of program/salematerials
4. Encourage and support participation in theproduct program.
Annual fund campaign
Service unit events—Fall 1. Plan a girl-led event schedule to support the GirlScout program.
2. Promote current events at service unit meetingsand through service unit communications.
Service unit management 1. Recruit service unit team members to fill vacantpositions.
2. Encourage new team members to receiveappropriate training for their positions.
3. Encourage troops to celebrate Juliette GordonLow’s birthday (October 31st).
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Focus AreaJanuary-MarchWho’s Responsible? Activities
Recruitment and registration
1. Plan and participate in spring kindergartenevents.
2. Support winter/spring council recruitmentactivities.
Retention and troop support 1. Plan to support the spring renewal (Early Bird)campaign.
2. Promote spring renewal and incentives, adding aservice unit incentive if possible.
3. Support new leaders though the cookie program.
4. Encourage the submission of council adultawards (insert due date).
5. Promote training for adult volunteers.
6. Identify bridging troops and encouragecollaboration for bridging awards.
Product program (cookies) 1. Support recruitment of booth sale sites.
2 (insert council guidance here).
Annual fund campaign
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Service unit events 1. Plan the spring event schedule to support the GirlScout program.
2. Promote current events at service unit meetingsand through service unit communications.
3. Reserve a site for the encampment/camporeenext year (if appropriate).
Service unit management 1. Submit the names of service unit delegates andalternates to the council by the deadline.
2.Review Volunteer Essentials with all leaders,focusing on money management and tripprocesses in preparation for spring travel.
3.Encourage troops to celebrate Girl Scout Week .
Focus AreaApril-JuneWho’s Responsible? Activities
Recruitment and registration
1. Meet with the council staff to plan andcoordinate fall recruitment activities.
2. Order recruitment supplies and materials fromthe council.
3. Participate in spring kindergarten registrationevents.
4. Attend annual service unit trainings/conferences/events.
5. Recruit and train school liaisons or recruiters foreach school in the service unit.
Retention and troop support
1. Encourage participation in spring renewal,providing service unit incentives if possible.
2. Identify troops in transition and begin theidentification of new leadership.
3. Host a leader/volunteer appreciation event.
4. Submit nominations for volunteer awards.
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Product program (cookies) Distribute girl incentives.
Annual Fund Campaign
Service unit events 1. Plan an event schedule to support the Girl Scoutprogram.
2. Reserve a site for the next camporee/encampment (if applicable).
Service unit management Attend the council’s annual meeting, if applicable.