Team BuildingWelcome to Service Source

Our MissionService Source aims to deliver exceptional service to individuals with disabilities through innovative training, housing, support services, valued employment opportunities and training.

Service Source works collaboratively as a team to ensure success

Training ObjectivesAfter this training you will be better able to:

Define the term “Team”

Understand the importance of team building and communication

Before We Start In one sentence, please write your own definition of team.

Now let’s go around the room and share what our definitions have in common.

What defines a team? A team can be defined as a group of

people joined together to complete one common goal.

A team is committed to sharing authority and responsibility for performance and results.

A team should: Define and set clear goals

Set concise objectives to measure a team’s effectiveness

Define a tool used for team communication

Consult the team, as a whole, before making any decisions

Make a commitment to reach the common objectives

Why Teams Work Teams initiate change by providing

valuable feedback

Teams are a great source of communication and support

Teams are a collection of an organization’s best skills and assets

Stages of Team Building

FormingDuring the Beginning Stage a Team:

Setting and defining goals

Assigning roles

Getting to know one another

StormingDuring this stage, problems may start to arise.

Communication is essential during this stage to express concerns and suggestions to troubleshoot

Employees should use respectful and constructive suggestions to help better the team’s efforts.

Norming and PerformingNorming

During this stage, employees accept team rules and procedures.

Team member start to work together to accomplish the common goal.

PerformingEmployees gain a better understanding of each other’s strengths and weaknesses.

The team gains the ability to prevent or work through group conflict and resolve differences.

SCOREStrategy

Clear Roles and Responsibility

Open Communication

Rapid Response

Effective Leadership

Ending Exercise: Back to Back Drawing Before we end our training, I want everyone to pair up with the person next

to you. Now please sit back to back with your partner.

For this activity, I will hand one partner a piece of paper with a drawing on it and a blank paper to the second partner. Without showing your partner, please describe the picture.

Your partner is trying to recreate the original drawing using only your communication.

Any Questions?Thank you!