Service Procurement

8/12/2019 Service Procurement

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SRM 7.0: Services Procurement



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1. Market Overview2. Challenges and Opportunities

3. Solution Details

4. Solution Demonstration

5. Q&A

Agenda



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Solution Overview

Service Procurement

New Features DescriptionTarget Users for this

Business Function

Sourcing

enablement forMM-SRV with

hierarchical

structure

Sourcing enablement for Purchase Requisitions for External Service

Procurement in SRM. Purchase Order and Contract creation in ERP based on SRM RFx

including Response Modification.

Operational / Strategic

Procurement

Collaborative End-

to-End Process

Enable supplier collaboration for External service Procurement, by

integration between MM-SRV and Supplier Self-Service.

Enhance SUS to allow supplier to submit Service entry Sheet and

Invoice for services performed.

Purchaser, Supplier

Benefits

Utilization of advanced Sourcing capabilities for effective source determination for External Service Procurement. Increased

efficiency and harmonization of the procurement process. Support end-to-end process for External Services Procurement.

Increase transparency and compliance throughout the procurement process.

Utilization of advanced sourcing capabilities for effective source determination and integration ofSupplier Self-Service Processes for External Service Procurement

Procurement > Service Procurement

SRM 7.0 + ERP Business Function: LOG_MM_P2PSE_1

Demand

Creation and

Planning

Purchase

Request

Processing

RFx

Processing

Purchase

Order

Processing

Goods Receipt

and Service

Entry

Invoice

Processing

InvoicingClerk,

Supplier

Buyer Planner Buyer e.g. Buyer orSourcing

Specialist

e.g. ProjectMember,

Supplier



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SAP SRM 7.0Delivering on Services Procurement

S A P E R P

S A P S R

M

Buying Company Supplier Company

Sourc ing

Cockpi t RFx

Sales

Order Confirmation Invoice

PM/PS

Order

Purchase

RequestContract

Purchase

Order Service

EntryInvoice

Delivers

Sourcing of external services using SRM with follow on document in backend ERP

Supplier collaboration including supplier services submission and invoicing

Enterprise Services for all integration interfaces (excluding Invoice)

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Buying Company





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What’s New in SAP SRM 7.0 –

Service Procurement

Service hierarchies represented as tree structure or flat list including user-

friendly search and go-to in the sourcing cockpit

To display the hierarchy as a tree structure on the screen and to make working with a

complex hierarchy more convenient for the user, the UI allows opening and closing parts ofany level of the hierarchy or the entire hierarchy.

For increased usability it is now possible to turn off indentation of the sublevels for each

business object in customizing.



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Service Procurement

Configurable item numbering within service hierarchies

In a hierarchical structure it is important to have a user-friendly numbering scheme for items

and outlines. The application defines these numbers automatically when creating or modifying

a hierarchical service structure. For greater usability the new release allows customization ofthe format and numbering of outlines and items within hierarchical structures.



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A new hierarchy template isavailable for supporting hierarchiesfor service procurement.


Service Procurement

RFx with enhanced service hierarchy template

An RFx can be created based on an external service requisition (MM-SRV), including a

hierarchical structure, either from the sourcing cockpit or directly from SAP ERP using an

enhanced service hierarchies template. This allows modification of the RFx by adding linesand sublines (either outlines or line items).

A structure coming from an external service requisition is restricted to a maximum of 4 outline

sublevels (5 including the top outline) as well as allowing only service items within the

structure.



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RFx with hierarchical structure

RFx response – Response modification allowed


Service Procurement

Response modification allowed for RFx based on preceding MM-SRV

hierarchical service requirement

When creating an RFx response, the bidder can propose alternative, substitute, or

supplement items (Response modification) if the purchaser has enabled the checkbox BidderCan Change Requested Items when preparing the RFx.

The response modification feature has been extended to support items also coming from a

preceding MM-SRV hierarchical service requirement. This functionality applies to line items

but not outlines.



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Service Procurement

Purchaser-defined line types supported in RFx events To ensure that the SAP ERP functionality of line-type indicators in MM-SRV is correctly reflected within the

procurement process the following functionality is supported in the SRM RFx and RFx response:

Standard line and no line category – Does not influence behavior in SAP SRM Contingency line – The total value of the document does not include the value of this service line

No alternatives – The bidder can propose a supplementary item to this service line but cannot propose

alternative or substitute items

Basic line – Treated as a normal service item but the purchaser can suggest alternative items

Alternative line – In the Response award, the standard behavior applies (purchaser selects either the

basic line or the alternative line)



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Service Procurement

Catalog including hierarchical service structures

Transfer of SAP ERP model service specifications to the SAP SRM-MDM catalog is now

possible. When maintaining the RFx, the purchaser can transfer outlines, including the entire

structure below, from the catalog into the RFx. The bidder can transfer items from a catalog into the RFx response if adding further items is

allowed.

An awarded RFx Response can be uploaded to the SRM-MDM Catalog



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Service Procurement

Follow on document in SAP ERP including Response modification items

MM-SRV Contract or Purchase order in SAP ERP from an accepted and approved RFx

response including Response modification items.

An accepted response modification item (alternative or substitute) replacing an original itemcoming from a preceding purchase requisition fulfills the original item

SAP ERP Purchase Order with

response modification item

SAP ERP Purchase

Requisition fulfilled



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SAP ERP MM-SRV Purchase Order


Service Procurement

Transfer of purchase orders containing service items including hierarchy and

limits to SUS

In SAP SRM 7.0, plan-driven procurement supplier integration (PDP MM-SUS) functionality

has been extended to support collaboration on external services (MM-SRV) hierarchicalstructures, including limits for unplanned services.

SAP SRM SUS Order



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Service Procurement

Supplier-maintained confirmation (service entry sheet) for services performed

based on the service items within a purchase order

In the plan-driven procurement supplier integration (PDP MM-SUS) scenario, the follow-on

document defaults to advanced shipping notification (ASN). For services, a service entry

sheet is required. Suppliers can create service entry sheets (confirmations) for servicesperformed based on the service item hierarchies in a preceding MM-SRV purchase order.

Since a purchase order can contain both services and materials, the supplier can create

ASNs and confirmations depending on whether the line item represents a service or a

material. You can create service entry sheets for purchase orders that have at least one

service item. Service entry sheets (SES) created in SUS generate SES in “No Acceptance” status in ERP.



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Service Procurement

Supplier to enter unplanned services performed either manually or from a

catalog based on a limit entered in an SAP ERP purchase order

The purchaser can specify limits for unplanned services within a service item in materials

management (MM) purchase orders. A limit entered in the MM purchase order enablessuppliers to enter services performed either manually or from a catalog while creating a

confirmation for services performed. The following limits at the top level within a service item

are supported in SAP Supplier Self-Service:

Overall limits

Other limits



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Service Procurement

Supplier-maintained invoices based on an accepted service entry sheet

(confirmation)

Introducing a service entry sheet (confirmation) for services performed in SAP Supplier Self-

Service enables invoice creation based on an accepted service entry sheet.



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SAP SRM 7.0

Service Procurement - Summary

Leveraged features

SAP ERP external services procurement process

SAP SRM sourcing capabilities

SAP SRM-MDM catalog as service repository

SAP Supplier Self-Service component for service procurement collaboration

Functionality

Enhanced interfaces for sourcing of external services structures

Extended sourcing functionalities for external services structures

Hierarchical structures of line items in SAP SRM sourcing cockpit, RFx, RFx response, SAPSupplier Self-Service order and SAP Supplier Self-Service confirmation

Leverage SRM-MDM catalog as repository for model service specifications

Enable SAP Supplier Self-Service confirmation as service entry sheet

Benefits

Offering of sourcing functionalities of SAP SRM for existing SAP ERP external servicesmanagement customers without disrupting their current way of working with the software

Support for end-to-end process for complex services

Deeper integration of suppliers in service procurement processes through SAP Supplier Self-Service



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1. Market Overview2. Challenges and Opportunities

3. Solution Details

4. Solution Demonstration

5. Q&A

Agenda



© SAP 2008 / Page 19

Service procurement - Demo scenario

S A P E R P

S A P S R

M

Buying Company Supplier Company

Sourc ing

Cockpi t RFx

Sales

Order Confirmation Invoice

PM/PS

Order

Purchase

RequestContract

Purchase

Order Service

EntryInvoice

Buying Company

1

2 3

4

5 6

7

8

9

Documents

Service Procurement