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General Description of ServiceMaster Lakeshore
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ServiceMaster LakeshoreThe Clean You Expect The Service You
Deserve
Lindsey SkinnerThursday January 7, 2009
ServiceMaster History
• Started as Moth-Proofing Company in 1929• Incorporated in 1947• Yearly Revenues- $125,000
•Now- over 5400 individually owned and operated franchises (worldwide)• Yearly Revenues- $7.8 billion
•ServiceMaster Lakeshore• Started in 1992• 10 employees• I started late July• Service as far North as Ludington, South as West
Olive, and as East as Marne. If you want to go West, we clean boats; so as far as those boats want to travel in Lake Michigan
Company Objectives
Honor God In All We DoHelp People DevelopExcel With CustomersGrow Profitably
Residential & Commercial Cleaning
General Cleaning:Carpets/Rugs
Upholstered FurnitureWindows
Year Round Spring CleaningWalls/Ceilings
Carpet/Fabric ProtectionHard Surface Floors (Marble, Ceramic,
Stone/Concrete, All Types of Vinyl
Janitorial Services“We strive to be an extension of your staff by working to meet the needs of your facility.”
Customized Cleaning Schedules (schedule determined by the needs of your facility.)
Full Service CleaningPartial Week Cleaning
Smoke & Odor Damage Mitigation
Water Mitigation
Three Categories of Water:
Category One (Clean)- ie. Tub/sink overflow, appliance supply line breaks, broken toilet TANKS.
Category Two ( Grey)- ie. Overflow from washing machines, aquarium breaks, punctured water beds, and ground water.
Category Three (Black)- ie. Toilet backflow, sewer back-ups, all forms of flooding, and ground surface water.
Mold remediation
Mold Dangers Immune system suppression Respiratory problems including asthma and infections Eye irritation with burning, watery or reddened eyes Cough – dry and hacking Nose or throat irritation or both Skin rashes or irritation Memory impairment Irritable bowel syndrome Body aches and pain (Chronic Fatigue) Food Intolerances and allergies Headaches Mood swings Nasal and sinus congestion