Service Manual Epson Aculasercx411nf

EPSON AcuLaser CX11/CX11F

Color Multi-Function Page Printer

SERVICE MANUAL

SEOT04007

Notice:

All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

The contents of this manual are subject to change without notice. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly

appreciate being informed of them.

The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice : Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Copyright 2005 SEIKO EPSON CORPORATION. I&I CS/Quality Management & PL Department

PRECAUTIONSPrecautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. ALWAYS WEAR GLOVES FOR DISASSEMBLY AND REASSEMBLY TO AVOID INJURY FROM SHARP METAL EDGES.

WARNING1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING

PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

About This ManualThis manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and proce-dures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.CHAPTER 2.OPERATING PRINCIPLES

Describes the theory of electrical and mechanical operations of the product.

CHAPTER 3.TROUBLESHOOTINGDescribes the step-by-step procedures for the troubleshooting.

CHAPTER 4.DISASSEMBLY / ASSEMBLYDescribes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 5.ADJUSTMENTProvides Epson-approved methods for adjustment.

CHAPTER 6.MAINTENANCEProvides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product.

APPENDIX Provides the following additional information for reference: System Connection Diagram and Printer System Electrical Connection Packaging Specification Exploded diagram & Parts List Electrical circuit boards schematics System Parameter/List of Error List

Symbols Used in this ManualVarious symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product's quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

AbbreviationsThe following is a representative example of abbreviations (both original and common ones) used in this manual.ADC............... Automatic Density ControlAG ....................................Analog GroundAPS............................... Auto Paper SelectARC................. Auto Registration ControlASSY.........................................AssemblyATS.......................... Auto Tray SwitchingB .......................................................BlackBCR ............................... Bias Charge RollBk .....................................................BlackBLK ..................................................BlackBLU ................................................... BlueBRN................................................ BrownBTR ............................. Bias Transfer Roll

(Transfer Unit)C ........................................................CyanCLN ...............................................CleanerCRU...............Customer Replaceable UnitCRUM .................................CRU MonitorCTRG .........................................CartridgeDET ...................................... Detoner RollDEVE. ...................................... DeveloperDIAG. .......................................DiagnosticDISP ........................................... Dispensedpi ......................................... dots per inchDTS.........................................Detack SawDUP ............................................... DuplexESB............................Electro Static BrushESS ............................. Electric SubsystemF........................................................ FrontFEED,FDR ..................................... FeederFIP .....................Fault Isolation ProcedureGND ..............................................GroundGRN................................................. GreenGRY...................................................Gray

HT..............................................Harf ToneHUM...........................................HumidityHVPS............High Voltage Power SupplyICDC ........Image Count Dispense Control ID........................................Image Density

(or Identification)IBT ..................Intermediate Belt Transfer

(Intermediate Transfer Unit)INTL,INLK .................................InterlockIOT ...................... Image Output TerminalK .......................................................BlackL ..........................................................LeftL/H ............................................Left HandLD........................................... Laser diodeLDD..........................Lightly Doped DrainLED ..........................Light-emitting diodeLEF..................................Long Edge FeedLH..............................................Left HandLV......................................... Low VoltageLVPS .............Low Voltage Power SupplyM ................................................. MagentaMAG..........................................Mag. RollMCU.......................Machine Control UnitMOB.................................. Marks On BeltMOT................................................ MotorMSI............................ Multi Sheet InserterN/P.............................................. No PaperNVM.......................Non Volatile MemoryOEM..Original Equipment ManufacturingOHP............................... Overhead Project

(In this manual, OHP means a transparent sheet.)

OP.............................................. OperationOPC .................. Organic Photo Conductor

ORN ..........................................ORANGEPC................................Personal ComputerPCDC .........Pixel Count Dispense ControlPH .................................... Paper HandlingPHD....................................... Printer HeadPNK.................................................... PinkPOP ..................... Paper On PhotoreceptorPPM............................... Prints Per MinutePR,P/R........................................... ProcessPV ........................................Print VolumePWB(A) ................... Printed Wiring Boad

(Assembly)R........................................................RightR .........................................................RearR/H..........................................Right HandREF ............................................RefresherREGI. .....................................RegistrationRH ...........................................Right HandROS....................... Raster Output ScannerROT.................................................RotaryRTC.........................Rubber Tube ChargerRTN.................................................ReturnSEF..................................Short Edge FeedSG ......................................Signal GroundSMH.................. Special Material HandlerSNR.................................................SensorSOL. ............................................ SolenoidSOS ......................................Start Of ScanSTM .......................... Single Tray ModuleSW.................................................. SwitchTEMP. ...................................TemperatureTM........................................ Tray ModuleTNER,TNR ......................................TonerTP ............................................Thermopile

TR ................................................ TransferVIO ..................................................VioletWHT ................................................WhiteXERO ....................................XerographicY ....................................................YellowYEL................................................Yellow

Safety InformationTo prevent accidents during a maintenance procedure, strictly observe the Warnings and Cautions and never depart from the instructions given in this document.Do not do anything that is dangerous even if not specifically described in this manual.In addition to the descriptions below and those given in this manual, there are many situations and circumstances that could result in serious bodily injury.Always pay enough attention to secure safety when working with the printer.

Power SupplyBefore starting any service procedure, turn the printer off and unplug the power cord from the wall outlet. If you need to work on the printer with power applied, such as voltage measurement, strictly follow the instructions in this manual and use extreme caution to avoid an electric shock.

If you need to work on the printer with power applied, never touch any electronic components other than the target component.

The power supply switch/inlet part (MAIN POWER SWITCH & INLET) is live even after the power switch is turned off. Use extreme caution not to touch the live part when working on the printer with the power supply cable connected.

Do not touch any live part unless instructed to do so.

Leg_001_002RA

Mechanical ComponentsWhen servicing any driving assembly (e.g., gears), first turn the power off and unplug the power cord. Then manually rotate the assembly.

High Temperature AssemblyWhen working with hot parts (FUSER etc.) make sure to turn the power off, unplug the power cable, and leave the printer until it cools down sufficiently to work on it to prevent burn injury.

Do not touch the driving part (e.g., gears) while the assembly (printer) is operating. As the inside of the printer is high-temperature state immediately

after the operation, leave it more than 30 minutes before working.

Leg_001_022RA

FUSER Unit

Caution Label(Refer to Caution Label About High-temperature Surface)

Laser Beam

Letting a laser beam get into your eye directly could result in loss of vision.

Never open the Cover where the Warning Label About Laser Beam is affixed.

Before disassembling or assembling, be sure to turn the power off.

If you need to work on the printer with power applied, strictly follow the instructions in this manual.

Understand hazardous nature of the laser beam, use extreme caution to avoid injury of yourself and anyone around you.

The laser beam has a narrower frequency band and more coherent phases than any other light (sunlight, electric light). The beam has excellent monochromaticity and convergence, thus it reaches long distances. Because of these characteristics, the laser beam converges into one point, causing high density and high temperature. And that is why a laser beam is harmful to the human body.

The laser beam in this printer is invisible.

Leg_001_003RB

Caution Label(Refer to Caution Label About High-temperature Surface)

ROS ASSY

Warning/Caution LabelsWarning labels and caution labels are attached on the corresponding locations on or in the printer.

Caution Label About High-temperature SurfaceThe labels are attached on the Fuser assy and the perimeter alerting the user to avoid burn injury.(Refer to High Temperature Assembly)

Warning label for Laser BeamThe label is attached on the top of the laser beam emitting unit (ROS ASSY) to alert the service personnel the danger of laser beam.(Refer to Laser Beam)

In maintenance work, check that the labels are free from peeling and soiling.

Leg_Sec001_018EA

Leg_Sec001_019EA

Leg_Sec001_020EA

Leg_Sec001_023EA

Cautions relating to Toner cleaning To prevent ignition, explosion, burn, injury, etc., do not use a general vacuum

cleaner for cleaning dropped toner. (To do so may cause the toner to catch fire by sparks in the vacuum cleaner.)

Cautions relating to Storage of PaperTo achieve the appropriate printing results, unused paper that is stored outside of the unit should be sealed up by packing material or put into a plastic bag to prevent it from becoming moist.

Do not pick up dropped toner with a general vacuum cleaner. To do so may cause ignition.

Leg_Sec001_014EA

Safety DevicesUse extra care when checking or servicing the safety devices (e.g., interlock switches, fuses, thermostat). The printer's cover, control panel and any other parts which are directly related to the user's safety should also be observed carefully.

As the major safety devices, the printer is equipped with the following four interlock switches:

SWITCH ASSY TOP SWITCH-INLK FRONT SWITCH-INLK FUSER

When any one of the above interlock switches turns off, +24VDC supply to the motors and solenoid is cut off. The SWITCH ASSY TOP turns off when the COVER ASSY TOP is opened. The SWITCH-INLK FRONT does when the COVER FRONT ASSY U is opened, and the SWITCH-INLK FUSER does when the COVER FUSER is opened.

FUSER LOCK SWITCHThe FUSER LOCK SWITCH turns off when the latch lever of the FUSER ASSY is released, then AC power supply to the Heater of the FUSER ASSY is cut off.

Leg_001_024RA

SWITCH-INLK FUSER

FUSER LOCK SWITCH

SWITCH-INLK FRONT

SWITCH ASSY TOP

Schematic Diagram of Safety System

Revision Status

Revision Date of Issue Descriptions

A 28 April, 2005 First releaseB 13 July, 2005

CHAPTER 1: Reception setup items (p.68) / New information is added.CHAPTER 4: 4.2.3.7 HOLDER ASSY RETARD MSI (p.341) / A caution box is added. 4.2.4.4 FRAME ASSY-PH (p.355) / New information is added.

C 20 January, 2006 CHAPTER 1: All specifications are fixed. Throughput (p.20) / The information is revised. Power Consumption (p.21) / The values are revised. Temperature and humidity (p.23) / The value in the table is revised. 1.2.3.1 Scanner basic specifications (p.41) / Scanning Resolution is added.CHAPTER 3: 3.4.4.2 List of Service Request (p.149) / Controller related error codes are added. FIP-C6 /C7 /C8 /C9 (p.248) / Controller related error FIPs are added.CHAPTER 5: 5.2.2 Firmware Update (p.537) / A description of USB driver is added. 5.3.2 Retrieving/Writing User Data (p.544) / A NOTE about the utility is added.CHAPTER 7: 7.4 Parts List (p.591) / This section are fully revised. 7.5 Exploded Diagram (p.599) / This section are fully revised.

EPSON AcuLaser CX11/CX11F Revision C

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ContentsChapter 1 PRODUCT DESCRIPTION1.1 Overview ............................................................................................................. 18

1.1.1 Printer Section ............................................................................................ 181.1.2 Scanner Section .......................................................................................... 181.1.3 Fax Section ................................................................................................. 181.1.4 Controller.................................................................................................... 191.1.5 Software...................................................................................................... 19

1.2 Basic Specifications............................................................................................. 201.2.1 Whole System............................................................................................. 201.2.2 Printer Section ............................................................................................ 291.2.3 Scanner Section .......................................................................................... 411.2.4 ADF section ................................................................................................ 421.2.5 Copy Performance ...................................................................................... 431.2.6 Fax Performance......................................................................................... 451.2.7 Controller Specifications ............................................................................ 46

1.3 Control Panel ....................................................................................................... 471.3.1 Panel Specifications.................................................................................... 471.3.2 Basic Functions........................................................................................... 521.3.3 Setup Functions .......................................................................................... 641.3.4 Special Operations ...................................................................................... 69

1.4 Status Sheet ......................................................................................................... 711.4.1 Printer Section ............................................................................................ 711.4.2 Fax Section ................................................................................................. 75

Chapter 2 OPERATING PRINCIPLES2.1 Overview ............................................................................................................. 78

2.1.1 Outline Specifications................................................................................. 792.1.2 Detection Mechanisms................................................................................ 82

2.2 Printer Section Operating Principle..................................................................... 842.2.1 Print Process ............................................................................................... 842.2.2 Flow of Print Data ...................................................................................... 952.2.3 Drive Transmission Path............................................................................ 96

2.2.4 Paper Feed ................................................................................................ 1022.2.5 Xerographic .............................................................................................. 1082.2.6 Electrical ................................................................................................... 1202.2.7 Operating Modes ...................................................................................... 1222.2.8 Flying-start printing.................................................................................. 123

2.3 Scanner Operating Principles ............................................................................ 1242.3.1 Scanner Mechanism Overview................................................................. 1242.3.2 ADF Mechanism Overview...................................................................... 126

Chapter 3 TROUBLESHOOTING3.1 Overview ........................................................................................................... 129

3.1.1 Procedure for troubleshooting .................................................................. 1293.1.2 Checking Installation Status ..................................................................... 1293.1.3 Precautions in Performing Troubleshooting Work................................... 130

3.2 Errors/Warnings Display................................................................................... 1313.3 MFP Maintenance Mode ................................................................................... 133

3.3.1 Self diagnosis............................................................................................ 1333.3.2 Fax Maintenance....................................................................................... 137

3.4 Printer ................................................................................................................ 1433.4.1 Notes on Using FIP................................................................................... 1433.4.2 Warming-Up Flowchart at Power-ON ..................................................... 1443.4.3 FIP ............................................................................................................ 1453.4.4 FIP by Message Display ........................................................................... 1463.4.5 Printing Quality-related Trouble .............................................................. 2493.4.6 Abnormal Noise-related Trouble.............................................................. 281

3.5 Scanner/ADF Section ........................................................................................ 2863.5.1 FIP by Message Display ........................................................................... 2863.5.2 Troubleshooting by Symptoms................................................................. 288

3.6 Fax Function...................................................................................................... 2903.6.1 Troubleshooting by Panel Message.......................................................... 2903.6.2 Troubleshooting by Symptoms................................................................. 2913.6.3 Other Troubles and the Remedies ............................................................ 2933.6.4 Collecting Error Information .................................................................... 295


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Chapter 4 DISASSEMBLY AND ASSEMBLY4.1 Overview ........................................................................................................... 303

4.1.1 Precautions................................................................................................ 3034.1.2 Before you start work ............................................................................... 3054.1.3 List of Screws ........................................................................................... 3064.1.4 Tools ......................................................................................................... 3074.1.5 Conventions used in descriptions of procedures ...................................... 308

4.2 Printer ................................................................................................................ 3094.2.1 SCANNER................................................................................................ 3094.2.2 COVER..................................................................................................... 3114.2.3 MSI ........................................................................................................... 3324.2.4 PH ASSY.................................................................................................. 3524.2.5 TRANSFER.............................................................................................. 3694.2.6 XERO ....................................................................................................... 3904.2.7 ROS........................................................................................................... 4044.2.8 DEVE........................................................................................................ 4074.2.9 FUSER...................................................................................................... 4184.2.10 DRIVE .................................................................................................... 4234.2.11 ELECTRICAL........................................................................................ 4314.2.12 500 PAPER CASSETTE & 500 PAPER FEEDER ............................... 445

4.3 Scanner Section ................................................................................................. 4844.3.1 ADF Unit .................................................................................................. 4844.3.2 COVER..................................................................................................... 4854.3.3 IR A Assy ................................................................................................. 488

4.4 ADF Section ...................................................................................................... 4954.4.1 COVER..................................................................................................... 4954.4.2 ADF BASE ASSY.................................................................................... 5014.4.3 ADF FRAME ASSY ................................................................................ 5124.4.4 ADF PCB ASSY....................................................................................... 5284.4.5 PAPER GUIDE ASSY ............................................................................. 529

Chapter 5 ADJUSTMENT5.1 Overview ........................................................................................................... 534

5.1.1 Precautions................................................................................................ 5345.1.2 Part/Unit-based Adjustment Items............................................................ 534

5.2 Printer Section ................................................................................................... 5355.2.1 Writing USB ID........................................................................................ 5355.2.2 Firmware Update ...................................................................................... 537

5.3 Fax Function...................................................................................................... 5445.3.1 Fax unit Firmware Update........................................................................ 5445.3.2 Retrieving/Writing User Data................................................................... 544

Chapter 6 MAINTENANCE6.1 Overview ........................................................................................................... 5496.2 On-site Service .................................................................................................. 550

6.2.1 Details of On-site Servicing ..................................................................... 5516.3 Lubrication and Glueing.................................................................................... 554

6.3.1 Printer Section .......................................................................................... 5546.3.2 Scanner/ADF Section ............................................................................... 554

6.4 Printer Maintenance Function ........................................................................... 5566.4.1 Maintenance Menu ................................................................................... 5566.4.2 Maintenance Information Output ............................................................. 558

6.5 Consumables and Components needing Periodic Replacement........................ 5656.5.1 Consumables............................................................................................. 5656.5.2 Regular Replacement Parts....................................................................... 566

Chapter 7 APPENDIX7.1 System Connection Diagram............................................................................. 5687.2 Printer System Electrical Connection................................................................ 569

7.2.1 Connector Summary ................................................................................. 5697.2.2 Wiring Connection Diagrams................................................................... 5747.2.3 Wiring Connection Diagram between Parts ............................................. 576

7.3 Packaging Specification .................................................................................... 5897.4 Parts List............................................................................................................ 5917.5 Exploded Diagram............................................................................................. 5997.6 Schematic Circuit Diagram ............................................................................... 6427.7 Fax Unit System ................................................................................................ 649

7.7.1 List of System Parameter.......................................................................... 6497.7.2 Error List................................................................................................... 673

C H A P T E R

1PRODUCT DESCRIPTION


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1.1 OverviewThe AcuLaser CX11/CX11F are all-in-one host- based color laser printers, which include scan, copy, and fax functions. (The AcuLaser CX11 does not have the fax function.)

A4 full-color 4-cycle engine, which is the same as AcuLaser C1100, is employed. Both of the two models have a control panel with a large LCD. As the control panel is independently-designed for each model; AcuLaser CX11 (fax-UNinstalled model) and AcuLaser CX11F (fax installed model), changing CX11 to CX11F or the reverse is not available.

1.1.1 Printer Section Compact and lightweight engine, which enables True 600 dpi Print Speed Color : 5.0 PPM (for A4 printing) Monochrome : 25.0 PPM (for A4 printing)

Manual duplex printing supported Paper Feeder Capacity MP cassette : 200 sheets (paper basic weight is 64g/m2) Optional lower cassette : 500 sheets (paper basic weight is 64g/m2)

Paper Eject CapacityFace-down : 250 sheets

NOTE: Conditions for the capacity:22 degrees C/55% RH, standard paper (simplex/duplex printing).The print ratio is 5% for both B/W and color printing (With color printing, 5% for each color)

Consumables Toner Cartridge with CSIC chip (C, M, Y, K) Photoconductor Unit with CSIC chip

(Transfer Belt and Waste Toner Box are included)

1.1.2 Scanner Section Color CCD

A4 compatible flatbed scanner with optical resolution of 600 dpi

Scan Speed Color : 5.0 PPM (for A4 size) Monochrome : 25.0 PPM (for A4 size)

Auto Document Feeder (ADF)Capable of loading up to 50 sheets (paper basic weight is 80g/m2).(Fax model only)

1.1.3 Fax Section High-speed operation suitable for business purposes Super G3 compatible Communication Speed : 2.4K to 33.6Kbps Supports both PSTN and PBX

Improved usability suitable for business purposes One-touch send button : 3 buttons Speed dial : Up to 60 entries Group dial : Up to 20 groups

Conforms to Color FAX standards Conforms to Communication standards for each country

Supported countries : 36 countries


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1.1.4 Controller New ASIC for controlling scanning and copying, and a FAX controller are added

to the controller for host-based printer.

CPU : TX4955 (192MHz) RAM : Standard 128 MB (expandable up to 576 MB)

Network I/F board (Cobalt) Control panel with a large LCD (with backlight) Built-in Interfaces USB2.0HS Ethernet (10Base/100Base-T) (standard or option) Fax modular (The AcuLaser CX11F only)

1.1.5 Software ESC/PageS03 installed A wide variety of copy modes Copy Mode : Text, Photos, Text/Photos, and High resolution 2 in 1 copy is available

Push-type scan (Enables to send scanned data to another PC via network)Support both Local TWAIN and Network TWAIN

The ROM is used for all destination modelsNetwork I/F board (Cobalt) compatible


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1.2 Basic Specifications

1.2.1 Whole System

1.2.1.1 Outline Specifications

WARM UP TIME

(Including ESS system check and RAM check)

37 seconds or less: From turning the power on to ready-to-print status.(22 degrees C 55 %RH, rated voltage)

30 seconds or less: From standby mode to ready-to-print status.(22 degrees C 55 %RH, rated voltage)

PRINTING MODE

Color mode (F/C)Prints in color with Y, M, C, and K toners

Monochrome mode (B/W)Prints in monochrome with K toner (The highest printing speed can be achieved in this mode)

THROUGHPUT

Copy

Note *1: Makes multiple copies of one original*2: Makes one copy of multiple originals using ADF*3: Memory: Standard / Paper tray, MP tray/SC lamp

Printer: Ready-to-print status after the warm-up*4: Memory: 320MB

Print*6

Note *1: For details on the paper orientation, see Supported paper size, type and orientation (p32).

*2: Standard mode (Color) : Feeds (prints) papers at the maximum speed of the color mode.

Standard mode (B/W) : Feeds (prints) papers at the highest speed of the product.

*3: Low speed mode : For thick papers that exceed 163 g/m2 (43 lb)(including transparency/envelope)Feeds papers at low speed to maintain toner fixation

*4: Low speed 1 mode : For thick papers that exceed 105g/m2 (28 lb)(including envelope/label)Feeds papers at low speed to maintain toner fixation

*5: Low speed 2 mode : Feeds papers at low speed to maintain toner fixation whenprinting on transparencies.

*6: Note that the time given in the tables above does not apply when the printer is in the conditions described in Section 1.2.2.7 Printer Engine Restrictions (p39).

ScanMonochrome : 2 sec/A4, 300dpiFull color : 11 sec/A4, 300dpi

Copy ModeColor*3 Monochrome*3

A4/300dpi A4/600dpi A4/300dpi A4/600dpi

First copy 29 sec 73 sec 12 sec 18 sec

Multi copy*1 5 ppm 5 ppm 25 ppm 25 ppm

ADF continuous copy*2 5 ppm 1.3 ppm*4 25 ppm 4.5 ppm*4

Table 1-1. Monochrome Print Mode (Unit: PPM)

Paper size*1 Standard*2 Low speed*3

LGL, GLG, F4 20.0 4.0

A4, A5, B5, LT, HLT, GLT, EXE 25.0 4.0

Envelopes --- 4.0

User defined size (lenght) 297.00 mm or less 25.0 4.0

User defined size (lenght) 297.00 mm or more 20.0 ---

Table 1-2. Color Print Mode (Unit: PPM)

Paper size*1 Standard*2 Low speed 1*4 Low speed 2*5

LGL, GLG, F4 2.3 --- ---

A4, A5, B5, LT, HLT, GLT, EXE 5.0 2.3 1.9

Envelopes --- 2.3 ---

User defined size (lenght) 297.00 mm or less 5.0 2.3 ---

User defined size (lenght) 297.00 mm or more 2.3 --- ---


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NOISE

Sound Pressure

NOTE 1: Conforms to ISO-7779 concerning measurement and calculation methods2: Figures are actual measurement values (when copying in monochrome)

Sound Power

NOTE 1: Conforms to ISO-7779 concerning measurement and calculation methods2: Figures are actual measurement values (when copying in monochrome)

1.2.1.2 Electrical Characteristics

POWER SUPPLY VOLTAGE

Power supply operating voltage/frequency AC 220V/240V 10% : 50Hz/60Hz 3Hz

Power supply for the controller DC 5.0V 5% : 1A or lower DC 3.3V 5% : AVG 3.0 A

: MAX 4.0 A or lower

DC 24.0V 10% : MAX 1.0 A

POWER CONSUMPTION

The maximum rated current and power consumption are measured with all engine options and controller options installed.

Base model/Fax model

Note *: As for the base model, the values are measured when performing printing.

Scanner consumption current

Table 1-3. Sound Pressure

Model During printing Standby mode Sleep mode

Base model 54dB Background noise Background noise

FAX model 57dB Background noise Background noise

Table 1-4. Sound Power

Model During printing Standby mode Sleep mode

Base model 6.6B Background noise Background noise

FAX model 6.8B Background noise Background noise

120V 240V

Maximum Rated Current 7.5A 4.0A

Power Consumption

Max. 740W 790W

Continuous copy using ADF (average)*

Color 189W 191W

Monochrome 287W 294W

Standby (average) (heater ON, scanner lamp OFF) 58W 59W

Low power consumption (average) (heater OFF) 16W 18W

Power switch OFF 0W 0W

Table 1-5. Scanner Consumption Current

Output voltage Without ADF With ADF

24V 0.55A 0.83A

12V 0.07A 0.07A


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CONSUMPTION CURRENT

When using 500-sheet cassette (option)

5 V/(0.1) A or less 24 V/(0.5) A or less

INRUSH CURRENT

1/2 cycle : 100 A or less (0-peak)Including heater inrush(Conditions: 23 degrees C or above, with cold start)

LEAK CURRENT

120V : 3.5mA or less220V series : 3.5mA or less

GROUND CONDUCTION

When applying 12 V, 30 A to the products earth terminal and the metallic section where grounding is required, ground resistance should be 0.1 or less.

FAST TRANSIENT/BURSTS (AC LINE NOISE)

Ensure the following conditions using evaluation methods compliant with IEC61000-4-4.

1 kV : No errors excluding insignificant dot errors 2 kV : There should be no damaged part

INSTANTANEOUS OUTAGES

No effect on printing quality.

DIP : 1 cycle 100 % (rated voltage -10 %)

RESISTANCE TO STATIC ELECTRICITY

Ensure the following conditions using evaluation methods compliant with IEC61000-4-2 CISPR 24.

Contact electric discharge 5 kV : No error on any device after applying Aerial electric discharge 10 kV : No error on any device after applying

INSULATION RESISTANCE

10 M or more

WITHSTAND VOLTAGE

There should be no break down during application of the voltages shown below.Leak current should be 20mA or less when applying the voltage for one minute.

5V 0.2A 0.2A

(3.3V) 0.15A 0.15A

Table 1-5. Scanner Consumption Current

Output voltage Without ADF With ADF

Table 1-6. Withstand Voltage

Between inlet and non-charged metal parts

Between primary and secondary supply transformers

120V AC1000V AC1500V

200V series AC2000V AC3000V


23

1.2.1.3 Environmental Specifications and Conditions

TEMPERATURE AND HUMIDITY

Note *1: Should be no condensation.

*2: Humidity should be 65 % or less when the temperature is 32 degrees C.Temperature should be 26 degrees C or less when the humidity is 80 %.

VIBRATION

There should be no damage under the following conditions

Frequency : 5Hz to 55Hz Acceleration : 1.5 G (Between 5 to 10 Hz, however, constant 7.5 mm

double amplitude is assumed.)

Frequency sweep : Logarithmic sweep 10 minutes for one-way Direction of application : X, Y, Z directions Number of cycles : 3 cycles for each X, Y, Z direction (1 hour)

SHOCK (DROPPING)

There should be no damage on 1 corner, 3 edges, and 6 sides of the packages under the conditions below.

Main unit (ADF installed) : 460 mm 500-sheet cassette (option) : 760 mm

AIR PRESSURE (ALTITUDE)

Note : Withstands altitude of 0 to 15, 000 m while transported by air. However, this assumes that the cargo compartment is maintained at 70.9275 kPa or higher.

LEVELNESS

Difference between front and back: 5 mm or less /445 mm Difference between left and right: 10 mm or less /445 mm

ILLUMINATION

3, 000 lx or less (do not expose to direct sunlight)

Table 1-7. Temperature and Humidity

Status Temperature Humidity*1 Guaranteed period

When operating*2 10 to 32 degrees C 15 ~ 80 % ---

When stored

Normal conditions 0 to 35 degrees C 15 to 80%RH

12 months after manufacture

Severe conditions

High temperature

35 to 40 degrees C

High humidity

80 to 90 % RH

max. 48 hours Low temperature

-20 ~ 0 degrees C

Low humdity

10 ~ 15 %RH

Table 1-8. Air Pressure (Altitude)

Status Altitude

Operating Printer 65 to 101 kPa (0 to 3,100 m or less)

Scanner/ADF 0 to 2,500 m or less

When stored 0 to 3100 m or lower*


24

1.2.1.4 Conformed Safety Standards

SAFETY STANDARDS

SAFETY STANDARDS (LASER TRANSMISSION)

EMI STANDARDS

COMMUNICATION STANDARDS

Model Type Applicable Standards

120V

UL60950 3rd EditionCSA C22.2 No.60950-0021 CFR Part 1010,1040NOM-019-SCFI-1998

230V IEC60950 3rd


120V FDA21CFR Chapter 1, Subchapter J, Section 1010, 1040

200V seriesIEC60825 Class 1 Laser ProductCE DirectiveNordic Agency Approvals


120V FCC Part15 Subpart B, Class B (AnSI C63.4/11.4D)

230V

EN55022 (CIRSPR Publication22), Class BEN61000-3-2 (Harmonics) ClassAEN61000-3-3 (Flicker)EN55024GB4943

GB9254 Class B,GB17625.1 KN22 Class B KN61000-4-2/-3/-4/-5/-6/-11 AS/NZSCISPR22 Class B


120V

FCC Part 68 IC CS03 COFETEL PSTN01

230V

TBR21 Ministry of Telecomunication ANATEL CNC IDA SIRIM PTD AS/ TS001 TNA 102 HKTA 2111 MII&NAL


25

1.2.1.5 Environmental Characteristics

ENERGY STAR

International Energy Star Program not compliant

BAM

Not compliant

ECO MARK

Not compliant

EXHAUST GAS

Ozone concentration : 0.02 mg/m3 or less(measurement method conforms to BAM)

Styrene Concentration : 0.02 mg/m3 or less Dust concentration : 0.075 mg/m3 or less

(measurement method conforms to BAM)

TVOC : 0.2 mg/m3 or less

MISCELLANEOUS

Toner : should have no affect on the human body(OSHA, TSCA, and EINECS compliant)

OPC : should have no affect on the human body (OSHA compliant)

Ozone evolution : UL 478, 5th edition compliant Materials : should not contain any materials prohibited in each

country, nor include harmful substances greater than accepted.


26

1.2.1.6 Reliability

PRINTER SECTION

Paper Jam/ Multi-Feed Rate

Note : The above rates are measured under the following conditions.Paper size: Regular sizeNewly unpackaged paper were used.The 500-sheet cassette does not support special paper.Multiple-sheet feed rate: Conditions when adding new paper onto remaining

paper in the tray or cassette are not considered.

MPBFMain unit: 50,000 pages

NOTE: MIBF: 150,000 pagesNumber of images: As color printing uses 4 color images (Y, M, C, K),

four images are counted per page. For LGL size, 8 images are counted per page. Calculated as Color : Monochrome = 2 : 1.

Monochrome : 50,000 1/3 = 16,700 imagesColor : 50,000 2/3 4 colors = 133,200 images MIBF : 16,700 + 133,200 = 149,900 images (approx. 150,000

images)

Mechanical LifePrinter life : 200,000 pages or 5 years, whichever comes first.500-sheet cassette: 200,000 pages or 5 years, whichever comes first.

Note: Calculated as Color : Monochrome = 2 : 1Color only : 150,000 pagesMonochrome only: 200,000 pages

DurabilityNumber of printable pagesAve. : 3,000 pages/monthMax. : 45,000 pages/month (Monochrome : Color = 3 : 1)

SCANNER SECTION

Carriage MCBF : 100,000 cycles or more Opening/Closing of the document cover : 30,000 times Opening/Closing of the scanner module : 2,000 times Light source MTTF : 10,000 hours

ADF SECTION

Feed error : 1/2,000 or less Multi-sheet feed : 1/2,000 or less Paper jam : 1/1,000 or less Life of paper feed : 100,000 pages Life of opening/closing operation : 15,000 times

SERVICEABILITY

MTTR (Mean Time to Repair) : Average 30 minutes or less (The MTTR is a time for service personnel to locate and correct the malfunction only, and the time for examining malfunction is not included.)

Table 1-9. Paper Jam/Multi-sheet Feed Rate (unit: page)

Reliability issueStandard paper Plain paper Special paper

MPtray 500-sheet cassette MPtray500-sheet cassette MPtray

500-sheet cassette

Jam rate 1/3000 1/5000 1/2000 1/3000 1/100 ---

Multiple-sheet feed rate 1/1500 1/2500 1/1000 1/1500 1/50 ---


27

1.2.1.7 Outside Dimensions and Weight Dimensions and weight of base model, FAX model, and options

NOTE 1: Manufacturing tolerance is 5 mm in dimensions and 0.5 kg in weight.2: Consumables are not included in the main unit weight (controller is included).*: ADF: Width becomes 494 mm when the LGL extension paper tray is opened.

Figure 1-1. Dimensional Outline Drawing

Dimensions and weight when the option cassette is installed

NOTE 1: Manufacturing tolerance is 5 mm in dimensions and 0.5 kg in weight.2: Consumables are not included in the main unit weight (controller is included).*: ADF: Width becomes 494 mm when the LGL extension paper tray is opened.

Figure 1-2. Dimensional Outline Drawing (main unit + 500-sheet cassette)

Table 1-10. Dimensions and Weight

Product Width (mm) Depth (mm) Height (mm) Weight (kg)

Base model 460 467 593 30.9

FAX model 460* 467 667 33.1

500-sheet cassette 440 446 130 8

467mm

5

9

3

m

m

460mm

6

6

7

m

m

Base model FAX model

Table 1-11. Dimensions and Weight with Option Cassette Installed

Combination and Condition Width (mm)Depth (mm)

Height (mm)

Weight (kg)

Main unit (Base model) +500-sheet cassette 460 467 724 38.9

Main unit (FAX model) +500-sheet cassette 460

* 467 798 41.1

Main unit when the scanner is open(base model) +500-sheet cassette

460* --- 979 38.9

Main unit when the scanner is open(FAX model) +500-sheet cassette

460* --- 983 41.1

460mm

7

9

8

m

m

467mm

Base model FAX model

7

2

4

m

m


28

INSTALLATION ENVIRONMENT

Installation Method1. Remove the hook that join the upper and the lower parts of the package.2. Pull out the upper part of the package upward.3. Take out the photoconductor unit and the toner cartridge boxes. *14. Hold the handles on the bottom of the main unit, lift up the printer, and place

it at the installation location (two persons are required to perform this operation). If you lift up the printer holding its right-and-left sides, make sure to support the backside of the LEG with your hands to keep balance.

5. Turn the printer power off.6. Open the cover A to remove the development unit protective cover, and install

the specified toner cartridge.7. After installing all the 4-color toner cartridges, close the cover A, lift up the

scanner section*2, and open the cover B. 8. Turn up the photoconductor insert lever.9. Insert the photoconductor unit.10. Close the cover B.11. Fully extend the paper output extension on the cover B. Be sure to extend the

folded part of the paper output when printing on LGL sized papers.12. Before scanning LGL sized papers using the ADF, extend the folded part of

the ADF paper feed tray extension, and open the LGL paper output extension.

Note *1: The photoconductor unit for domestic FAX model is packed separately.*2: As for FAX model, the scanner section is only lifted when the ADF is

closed.

Figure 1-3. Space Requirements

300mm

258mm

353mm

100mm

Fax Model

Leg_008_011RB

300mm

258mm

353mm

100mm

Base Model

Leg_008_012RB

251mm

Fax Model

ROD-CLEANER

251mm

Base Model

ROD-CLEANER

Leg_008_013RB

1005 mm

1068 mm

353 mm 258 mm

Fax Model

1016 mm

1068 mm

353 mm 258 mm

Base Model

Top

Front

Side


29

1.2.2 Printer Section

1.2.2.1 Process Specifications & System Printing method : Semiconductor laser beam scanning and dry

electrophotographic process with two ingredients

Light source : Semiconductor laser Photoconductor : Organic photoconductor Charging : Roller charging system Development : Two ingredients, None-contact developing system Toner : Made up of two nonmagnetic ingredients Primary transfer : Intermediate transfer belt method Fixing : Heat roller and fuser belt system

1.2.2.2 Printer Basic Specifications

RESOLUTION

600dpi

FIRST PRINT TIME

The time from receiving the Start command to when trailing edge of the paper leaves the paper eject roller.Note that the time given in the tables below does not apply when the printer is in the conditions described in 1.2.2.7 Printer Engine Restrictions (p39).

Table 1-12. Monochrome mode (Unit: second or less)

Paper sizeSimplex printing

Standard Low speed

A4 9 17

LT 9 17

Table 1-13. Color mode (Unit: second or less)

Paper size

Simplex printing

StandardLow speed 1

Low speed 2Thick/Extra

Thick Paper Label/Coated Paper Envelop

A4 17 27 24 27 28

LT 17 27 24 27 28


30

PRINTING MODE BY PAPER TYPE

Note *: Reverse side indicates the second print side when feeding manually to print on both sides.

Paper feed referenceReference position to feed paper (in any size) is always center of the feeders.

PAPER FEED

Note *1: Environmental condition for the capacity: 22 C/55% RH.

*2: Refer to 1.2.2.3 Paper Specifications (p34).

Table 1-14. Printing Mode by Paper Type

Paper TypePrinting Speed Mode

F/C B/W

Plain paper 2 64 to 80g/m2 (RX-80/4024) Standard Standard

Plain paper 2(reverse side)

For printing on reverse side of the Plain paper 2.

Standard Standard

High quality paper 81 to 105g/m2 (EPSON standard paper) Standard Standard

High quality paper (reverse side)

For printing on reverse side of the High quality paper

Standard Standard

Thick paper 1 106 to 163g/m2 Low speed 1

Standard

Thick paper 1(reverse side)

For printing on reverse side of the Thick paper 1.

Low speed 1

Standard

Thick paper 2 164 to 210g/m2(including double postal card and 4-sided postcard)

Low speed 1

Low speed

Thick paper 2(reverse side)

For printing on reverse side of the Thick paper 2.

Low speed 1

Low speed

OHP Transparency (color, monochrome) Low speed 2

Low speed

Label 2 Labels Low speed 1

Standard

Envelopes 75 to 105g/m2Envelops for each country Low speed 1

Low speed

Coated paper 3 105 to 210 g/m2 Low speed 1

Low speed

Coated paper 3 (reverse side)

For printing on reverse side of the Coated paper 3

Low speed 1

Low speed

Table 1-15. Paper Feed

Paper feeder

Sheet capacity *1Height capacity

Paper type*2/Paper size Available Paper Basic Weight

S

t

a

n

d

a

r

d

MP tray 200 sheets Standard paper: RX-80 64g/m2

180 sheets Standard paper: EPSON High quality Plain paper

82 g/m2

20mm Plain paper/Recycled paperA4, A5, B5, LT, GLT, HLT, Executive

64 to 80 g/m2

20mm High quality paper 81 to 105 g/m2

75 sheets Transparencies: A4, Letter ---

75 sheets Labels: A4, Letter ---

20mm Coated paper 105 to 210 g/m2

20mm Thick paper:A4, A5, B5, LT, GLT, HLT, F4, LGL (14), GLG (13), Executive

106 to 163 g/m2164 to 210 g/m2

20 sheets EnvelopesYokei #0, Yokei #4, Yokei #6Chokei # 3, Chokei #4, Kakugata #3

75 to 105 g/m2

20mm User defined size:Width 90.0 to 220.0 mmLength 110.0 to 355.6 mm

64 to 210 g/m2

O

p

t

i

o

n

a

l

P

r

o

d

u

c

t

s 500-sheet cassette

500 sheets56mm

A4, LT 64 to 105 g/m2


31

COMBINATION WITH OPTIONAL CASSETTE

An optional 500-sheet cassette can be added to the printer to feed papers as follows.

Note *1: RX-80 (64 g/m2)

*2: EPSON high quality plain paper (82 g/m2)

Table 1-16. Combination with Optional Cassette

Combination 1 2

Standard MP tray 200 sheets *1/180 sheets *2 use use

500-sheet cassette 500 sheets*1,2 --- use

Total Number of Sheets 200*1180*2

700*1680*2


32

SUPPORTED PAPER SIZE, TYPE AND ORIENTATION

Note *1: For details on orientations of envelop and postcard, refer to Envelop Orientation (p33).

*2: Load the envelop with its flap opened. If the length of the envelop is 110 mm or less when the flap is opened, the envelop cannot be used.

*3: Papers which are only supported by firmware (handled as user defined size by the video I/F).

"{": Feeding is possible by specifying the size code with the control panel."SEL (Short Edge Feed)" : Set paper to be loaded from its short side."LEF (Long Edge Feed)" : Set paper to be loaded from its long side.

Table 1-17. List of Supported Paper Size, Type and Orientation

PaperPaper size: unit mm (inch)

MP tray 500-sheet cassette Paper orientaion Manual duplexVertical (length) Horizontal (width)

S

t

a

n

d

a

r

d

A4 297.00 210.00 { { SEF AvailableA5 148.00 210.00 { --- SEF AvailableLetter 279.40 (11.00) 215.90 (8.50) { { SEF AvailableHALF Letter 215.90 (8.50) 139.70 (5.50) {*3 --- SEF ---Legal 355.60 (14.00) 215.90 (8.50) { --- SEF AvailableGLG 330.20 (13.00) 215.90 (8.50) { --- SEF ---GLT 266.70 (10.50) 203.20 (8.00) {*3 --- SEF ---EXECUTIVE 266.70 (10.50) 184.15 (7.25) { --- SEF AvailableF4 330.00 210.00 {*3 --- SEF ---User defined size: 110.00 to 355.60 90.00 to 220.00 { --- Free ---

S

p

e

c

i

a

l

p

a

p

e

r

OHP A4: 297.00 A4: 210.00 { ---SEF

---

LT: 279.40 LT: 215.90 {Label A4: 297.00 A4: 210.00 { ---

SEF---

LT: 279.40 LT: 215.90 {Envelop *1 235.00 120.00 {*3 --- SEF ---

235.00 105.00 {*3 --- SEF ---98.00*2 190.00 {*3 --- LEF ---235.00 120.00 {*3 --- SEF ---205.00 90.00 {*3 --- SEF ---277.00 216.00 {*3 --- SEF ---


33

Envelop Orientation

NOTE 1: Load envelopes in the MP tray with its print surface facing up2: Image quality and feed is not guaranteed when printing on the back side

(flap side) of envelopes.3: Envelopes with adhesive or tape are not available.4: Load the envelop with its flap opened. If the length of the envelop is 110

mm or less when the flap is opened, the envelop cannot be used.

Printing Surface Set DirectionSet paper with printing surface facing up. (for both MP tray and 500-sheet cassette)

PAPER EJECT CAPACITY

250 sheets, Face down only

NOTE: Conditions for the capacity:22 degrees C/55% RH, standard paper (simplex/duplex printing).The print ratio is 5% for both B/W and color printing (With color printing, 5% for each color).

CONSUMABLES AND PERIODIC REPLACEMENT UNIT

Note : For detailed specifications, refer to 1.2.2.5 Consumables/Periodic Replacement Unit (p37).

Paper feed direcction

Envelopestype Yokei #0Yokei #4

Yokei #6*4 Chokei #3Chokei #4Kadokei #3

Printing surface

Paper feed direcctionPaper feed direction

Table 1-18. List of Consumables and Periodic Replacement Unit

Classification Replacement unit

Consumables Toner cartridges (Black, Cyan, Yellow, Magenta)

Photoconductor Unit (with waste toner box)

Regular Replacement Parts

FUSER ASSY

HOUSING ASSY-DEVE (Developer)

2ND BTR ASSY


34

1.2.2.3 Paper Specifications

SUPPORTED PAPER TYPE

Standard paper Monochrome : RX-80 paper (monochrome), 4024 paper (20 lb) Color : EPSON Color Laser Paper

Plain paper 64g/m2 ~ 105g/m2

(Commonly used copy paper, recycled paper, high quality plain paper)

Recommended recycled paper: Green100 Special paper EPSON transparency sheets (A4) Labels Thick paper (106 g/m2 ~ 210 g/m2) Envelopes EPSON coated paper (A4)

PAPER THAT MAY CAUSE PRINTING DEFECTS, PAPER JAMS OR PRINTER MALFUNCTION

Transfer paper (carbon paper, non-carbon paper), thermal paper, impact paper, acid paper

Paper that is too thin or too thick Paper that is wet or damp Paper with special coatings or color printer paper with processed surfaces Glossy (too slick) paper, paper with too rough surface , or paper that the roughness

is significantly different between the front side and the back side.

Paper with punch holes or perforations Creased, curled or torn paper Irregularly shaped paper or paper with non-perpendicular corners Labels that peel off easily Paper with glue, staples or paper clips attached to it Special paper for ink jet applications (super-fine, glossy, glossy film, etc.) Paper previously used in a thermal or ink jet printer Transparencies for other color laser printers or color photocopiers Paper that has been already printed by other color/monochrome laser printers or

photocopiers

Sheets of paper stuck together Postcards for ink jet printers, unofficial postcards, and adhesive postcards Iron print coated paper (for both ink jet and laser printers) Paper that is deteriorated or discolored, due to temperatures lower than 180 C.

7

lb : ream weight = gross weight of 500 sheets of 17 x 22 sized paper

g/m2 : 1g/m2 = 0.2659763lb Before purchasing a large amount of paper, test the paper if it

can be printed normally.


35

AVAILABLE PAPER BY FEEDER

Note { : Paper feed and image quality is guaranteed. : Paper feed and printing is possible. However, this is limited to types of paper

for general applications.Image quality is not guaranteed.

X : Feed is not possible.

PRINTING AREA

Maximum printable area216.00 mm (width) x 355.60 mm (length)

NOTE: Continuous printing beyond the guaranteed printing area (border 4mm) causes soiling inside the mechanism.

Printable areaThe minimum left, right, top and bottom margins are 4 mm for any type of paper. For envelop, however, left and right margins should be 6 mm.

Figure 1-4. Printable Area

Table 1-19. Available Paper by Feeder

Paper Feeder Standard paperPlain paper

Special paper

OHP Postcard LabelThick paper

Envelopes

Coated paper

MP tray { 500-sheet cassette { X X X X X X

4mm4mm

4

m

m

4

m

m

Printable area


36

1.2.2.4 Image performance

PRINTING START POSITION ACCURACY

Figure 1-5. Printing start position accuracy

SKEW

HEIGHT OF CURL OF OUTPUT PAPER

Note : Measurement conditions1. Print out 20 sheets of paper continuously in order to stabilize the fuser unit.2. After the 20 pages are printed out, pick out the 21st to 30th pages as samples, and wait for 5 minutes before measuring them.3. Place those papers on a flat surface with their curls facing upward, measure the length

between the flat surface and the tip of the curl of the bottommost paper, similarly measure the other three corners, and define the largest value of four corners as the curl value.

Table 1-20. Printing start position accuracy

A4 Simplex printing

Main scanning direction Reference point (c) 2.5mmSub-scanning direction Reference point (a) 2.0mm

c a b

f

e

d

Feed directionPrintable area

Table 1-21. Skew

A4 Simplex printing

Main scanning direction (| a-b |) 1.2mm

Sub-scanning direction (| c-d |) 0.8mm

Table 1-22. Length standard of measurement

A4 Simplex printing

Main scanning direction (e) 190mm

Sub scanning direction (f) 114.5mm

Table 1-23. Height of Curl of Output Paper

Paper Type Curl height

Normal paper, plain paper 15mm or less

Other special papers No regulation


37

1.2.2.5 Consumables/Periodic Replacement Unit

SPECIFICATIONS

Note *1: Approximate number of printed pages using A4 continuous printing at 5% print rate.The cartridge lifetime varies according to the paper size and type of printing (toner save mode etc.)

*2: Monochrome : Color = 1 : 2, 2p/J, print rate 5% (A4)The lifetime depends on printing method and the frequency of switching the power. The life of the photoconductor unit is reduced by half when printing on LGL sized paper only.

CONDITIONS FOR STORAGE AND TRANSPORT

Temperature and humidity conditions

NOTE 1: Non-condensing2: Storage time after opening is 12 months in the normal operating environment.

Storage altitude65 to 101kPa (0 to 3100m)(Withstands altitude of 0 to 15, 000 m while transported by air. However, this assumes that the cargo compartment is maintained at 70.9275 kPa or higher.)

Package droppingThere should be no damage on 1 corner, 3 edges, and 6 sides of the listed in the table below by drop of 91 cm.

Table 1-24. Consumables and Components needing Periodic Replacement

Program Configurations Lifetime (pages) External dimensions (mm)Weight

(kg)

Toner Cartridge(Y, M, C, K)

Toner Cartridge 1500*1 52.7 (W)285.6 (D)58.4 (H)

0.2

4000*1 0.27

Photoconductor Unit Transfer beltPhotoconductor with waste toner box

14000*2B/W continuous: 42,000F/C continuous: 10,500

310 (W)280 (D)110 (H)

2.8

Fuser unit Heat roller 100000 330 (W)110 (D)105 (H)

1.3

Developer unit Development roller K : 100000Y/M/C: 66700

315 (W)75 (D)85 (H)

0.7

Second transfer unit Transfer roller 100000 315 (W)35 (D)15 (H)

0.2

Table 1-25. Temperature and humidity conditions

Status Temperature Humidity Guaranteed period

Normal Conditions 0 to 35 degrees C 15 to 80 % RH

24 months (unopened)

Severe Conditions

High temperature

35 to 40 degrees C High humidity 80 to 95 % RH

Max. of 1 month

Low temperature -20 to 0 degrees C

Low humidity 5 to 15 % RH

Table 1-26. Package dropping

Package name Drop

Toner Cartridge 91cm

Photoconductor unit + Transfer unit 91cm

Fuser unit 91cm

Developer unit 91cm

Second transfer unit 91cm


38

1.2.2.6 Notes When Replacing Consumables and Installing Optional Products

CONSUMABLES

Toner CartridgeThe power supply of the main unit should be on.If the main unit is turned off, the cartridge that needs to be replaced does not move to the cartridge replacement position.

Photoconductor UnitThis unit can be replaced regardless of whether or not the main unit is turned on.

OPTIONAL PRODUCTS

500-sheet cassette Turn off the main unit before installing.

If the main unit is on when the cassette is installed, it is not detected.

Secure the cassette to the main unit with the coupling part on the top surface inside the unit.

Adding Controller Option PartsTurn off the main unit before installing. The part will be damaged if the power is on.


39

1.2.2.7 Printer Engine Restrictions

FACTORS LIMITING PRINTING SPEED

Image Quality Adjustment

Note *1: Condition to print 50 copies (pages) continuously:The average of the print ratio should be 35% or less for each color.

*2: ADC = Automatic Density Control: A control to ensure stable print density

*3: The printer sometimes perform the ADC control more than once. In such case, the time required can be obtained by multiplying "Time for once ADC" by "Number of executions".

*4: A/C = Area coverage:Print ratio of each color

*5: 3 seconds x 4 colors

Cooling downThis is performed to prevent the edges of the heat roll from rising in temperature when small-sized paper is used. If the temperature difference between the edges and the center of the heat roll reach a certain level, the printer stops the current job to perform the cooling down operation. Time required may vary according to paper size, number of printed pages, etc..

NOTE: Ave. : 60sec /Max. aprox.110sec

Table 1-27. Image Quality Adjustment

Purpose Condition and control Time required (sec.)

1 During printing To keep the image density at target level. 1. When printing more than 51 copies (pages) continuously*1Every time the printer makes 50 copies (pages), it stops the job temporarily to perform the ADC*2 control.

2. If the printer detect a near-end of Toner Cartridge, it changes the timing of the ADC control to every 25 copies (pages).

45 seconds

2 Admix*3(Toner Cartridge Developer)

To prevent making a density difference between input data and output image.

To prevent toner from being stirred unequally. To supply toner when printing an image with high print

ratio.

When the printer comes into the following conditions, it stops the job temporarily at the timing given for each condition to perform the ADC control.1. A/C*4 = 100% : 5 per page2. 35% Average of A/C < 100% : Every 5 to 50 pages3. Average of A/C < 35% : Every 50 copies (pages)

15 seconds/color

3 Collection(Developer Toner Cartridge (collection space))

To prevent excessive amount of toner in the black developer when printing in black and white continuously.

After printing in black and white continuously, the printer rotates the rotary if it detects that the toner dispense time during the job is equivalent to 30 pages.

12 seconds *5


40

FACTORS LIMITING PRINTING START

Note *1: When the operation performed during the warm-up, the warm-up time becomes 74 seconds.

*2: The warm-up time is included. (After the cover is opened and closed, the normal warm-up operation is executed.)

TONER DUTY LIMITING VALUE

240% (to prevent paper from twisting around the FUSER ASSY)

NOTE: If it exceeds 240%, the engine (Mechanical Controller) forces a hard stop.

Table 1-28. Factors Limiting Printing Start

Purpose Condition and control Time required (sec.)1 Cycle Down To keep the image density at target level. When the number of printed copies (pages) becomes 20 (by both continuous or

intermittent printing) after performing the ADC, the printer performs another ADC when the current job is finished.

45

2 Cycle Up To correct the toner density 1. The printer performs the ADC if the SENSOR HUM & TEMP detects that the temperature and humidity in the printer are under the following conditions at power-on or when returning from the low-power mode. 20 degrees C/85% to 32 degrees C/42% or more

2. The SENSOR HUM & TEMP detects the temperature and humidity inside the printer at power-on. The detected condition is compared to the condition detected at the previous power-off, and if the difference is as shown below, the printer performs the ADC. Temperature : 4 degrees, Humidity : 10%RH

45*1

3 Photoconductor Unit Parameter control according to the piece-to-piece variations of Photoconductor.

The printer performs the ADC when replacing the Photoconductor unit with a new one or used one.

74*2

4 New Toner Cartridge Filling toner -> Recovering from an Empty error The printer performs the ADC when replacing the Toner Cartridge with a new one. (Not performed when replacing with a used one.)

20 ~ 85 sec

5 Prevention of color toner concentration

To prevent the color toner from concentrating to the left side in the developer, which may cause partly (right side on the paper) missed printouts, after printing in black and white continuously.(By the rotary rotation while performing continuous black and white printing, color toner, which is not used for the B/W printing, is moved along the spiral of the Auger (The Auger of the developer for colors do not rotate during black and white printing). With the color toner concentrated to the left side, color printing may result in missing the right side image.)

1. When the printer have finished five B/W print jobs in a row, it rotates the Augers of the three developers (C, M and Y) switching the rotary position to let the color toner in the developers spread evenly.

2. When the printer is turned on for the first time after purchase, it does the same operation as described above so that the toner spread evenly in the developers.

15 sec/color


41

1.2.3 Scanner Section

1.2.3.1 Scanner basic specifications

TypeFlatbed color image scanner

Scanning MethodCarriage moves to read the fixed document

SensorsColor CCD 4 Line CCD (RGB_BW)

Maximum Scan Area216mm x 297mm

Maximum Effective Pixels5,100 x 7,020 pixels (600 dpi)

Maximum Document SizeA4, LT

Optical Resolution Main scan: 600 dpi Sub scan: 600 dpi (1-2 phase)

Light SourceWhite cold cathode fluorescent lamp (CCFL)

Scanning Resolution9,600 dpi x 9,600 dpi

Gradations16 bit input, 1/8 bit output for each pixel of each color

Scan Speed Monochrome: 2 sec/A4, 300 dpi Full color: 11 sec/A4, 300 dpi

Warmup TimeWithin 45 sec (at 25 degrees C)(Light intensity output reaches 95 % within 90 sec at 25 degrees C)

Document Size DetectionNot available

ADF DetectionAvailable

Scan Pause and ResumeAvailable

Lock MechanismScanner unit cannot be opened when the ADF is open

Weight3.3kg

Dimention (W x D x H)460 x 348 x 65 (BOX HEIGHT)

Read Accuracy (main scanning) 1.5 % /216mm

Read Accuracy (sub scanning) 0.5 % /100mm at 600dpi


42

1.2.4 ADF section

1.2.4.1 ADF Basic Specifications Scanning/Paper Feeding Method

Small window scanning, U-turn paper feed method

Maximum Document SizeA4, LGL, LT, B5

Width: 182 ~ 216mm Length: 257 ~ 355.6mm

Maximum Loadable Pages A4 (80g/m2): 50 sheets LT (75g/m2): 50 sheets LGL (80g/m2): 50 sheets

NOTE: Gross thickness of papers 8 mm or less

Basic Weight of Document Paper50 ~ 124g/m2

Document Paper TypeLaser printer paper, Ink-jet paper, Plain paper, Recycled paper, etc.

Scanning Order1 to N

Document StackFace-down

Document PositioningCenter

Scan Speed Monochrome: 2 sec/A4, 300 dpi Full color: 11sec/A4, 300dpi

Detection of Paper Presence on the ADFAvailable

Document Size DetectionAvailable for A4, LT, and B5

Cover Open DetectionAvailable

Lock MechanismADF cannot be opened when the scanner unit is open

Weight2.65kg

Size448 x 323 x 90

Registration Accuracy Leading edge registration 0 1.5mm (sub scanning direction) Center registration: 0 1.0 mm (main scanning direction)

Anti-Skew Accuracy Sub-scanning direction: 0 1.5 mm/297 mm Main-scanning direction: 0 1.0 mm/200 mm

Magnification Error Main scanning 1.5 % /216 mm Sub scanning 1.0% /356 mm


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1.2.4.2 Document Specifications

SUPPORTED PAPERS

Paper typePlain paper/Semi thick paper/Recycled paper/Laser printer paper/Ink-jet paper

Paper sizeB5/A4/LT/LGL

Document basic weight (g/m2)50 ~ 124g/m2

UNSUPPORTED PAPERS

Paper typeTracing paper for drafting/Coated paper/Thermal paper/Paper with adhesive/silicone oil paper/CF paper/Cut-and-patched paper/Processed paper/Thick paper more than 125g/m2.

Document statusCurled document that are 10 mm or more in width and 20 mm or less in length.Wrinkled or folded document that are 5 mm or more in width and 20 mm or less in length.

REMEDY FOR PAPER JAM

If the document is entangled with the roller inside the ADF mechanism, turn the knob counterclockwise so that the jammed document is ejected to the document tray.(The knob cannot be turned clockwise)

1.2.5 Copy Performance

1.2.5.1 Paper Size and Print Area

Figure 1-6. Guaranteed Printing Area

NOTE: The scanned area of the original is determined based on the paper size matching the home position of the original (origin on the document table) with that of the paper. When the size of the original (original scan area) exceeds the maximum scan area of the scanner, the original is copied in the range of the maximum scan area. The scanned area is placed in the center of the guaranteed printable area with the area beyond the maximum range cut off.

Table 1-29. Paper Size and Print Area (unit: mm)

Paper Type Paper Size:(H x V)Print Area

a1 b a2 c1 d c2

A4 297 x 210 5 200 5 5 287 5

B5 257 x 182 5 172 5 5 247 5

LGL 215.9 x 355.6 5 205.9 5 5 345.6 5

LT 279.4 x 215.9 5 205.9 5 5 269.4 5

a1 a2b

c1

c2

dGuaranteed

Printing Area


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1.2.5.2 Copy Accuracy

ENLARGEMENT PERFORMANCE

DefinitionEnlargement performance is obtained by multiplying magnification error of the optical scanner read by that of the printer.

Scanner: Main scanning 1.5 % /216mmSub scanning 0.5 % /100mm

Printer : Main scanning 100 0.5 % /190mmSub scanning 100 0.5 % /234mm

ADF : Main scanning 0.5 % /216mmSub scanning 0.5 % /356mm

Specification Values Copy using ADF : Main scanning 100 2.0% /190mm

Sub scanning 100 1.5% /277mm

Copy using document table: Main scanning 100 2.0% /190mmSub scanning 100 1.0% /277mm

PRINTING START POSITION ACCURACY

Figure 1-7. Printing Start Position Accuracy

SKEW

Table 1-30. Printing Start Position Accuracy

A4 Document table ADF

Main scanning direction Reference point (c) 3.5mm 4.5mmSub-scanning direction Reference point (a) 3.0mm 4.5mm

Table 1-31. Skew

A4 Document table ADF

Main scanning direction (| a-b |) 2.2mm 3.1mm

Sub-scanning direction (| c-d |) 3.4mm 4.8mm

Table 1-32. Length standard of measurement

A4 Simplex printing

Main scanning direction (e) 190 mm

Sub scanning direction (f) 277 mm

c a b

f

e

d

Feed directionGuaranteed Printing Area


45

1.2.6 Fax Performance

1.2.6.1 Basic Specifications

RECEPTION/TRANSMISSION MODES

Color : 8 bits for each RGB Monochrome : 1 bit

DATA COMPRESSION

Color : JPEG Monochrome : MH, MR, MMR

RECEIVING/TRANSMITTING DENSITY

Color : 200 x 200 (dpi) Monochrome : 8 x 15.4, 8 x 7.7, 8 x 3.85 [dot/mm]

PAPER SIZE

Color : A4, LT, LGL* Monochrome : A4, LT, LGL*NOTE"*": LGL sized papers only become available when using the ADF

PRINT PAPER SIZE

Color : A4, B5, LT, LGL Monochrome : A4, B5, LT, LGL

SUPPORTED LINES

Selecting the country and the line type using the control panel enables the communication in response to the FAX standards of each country.

Supported lines : PSTN (Public Switched Telephone Network), PBX (Private Branch Exchange)Earth start/Flash start compatible (For German models only)

TRANSMISSION SPEED

The communication speed is determined automatically by negotiating with the other party according to the fax protocol.

Transmission speed: 33600/31200/28800/26400/24000/21600/1920016800/14400/12000/9600/7200/4800/2400 bps

PROTOCOL

Protocol : G3, G3ECM Supported Countries

Supports the following 36 countries

Japan Austria SpainTaiwan Belgium SwedenChina Denmark EnglandKorea Finland Russia

Hong Kong France PolandSingapore Germany CzechoslovakiaAustralia Greek Hungary

New Zealand Netherlands SwissThailand Ireland NorwayMalaysia Italia ArgentineAmerica Luxembourg BrazilCanada Portugal Mexico

7

Using the product in countries or regions other than the above supported countries is not guaranteed.


46

1.2.7 Controller Specifications

1.2.7.1 Basic Specifications CPU : TX4955 (192MHz) RAM Standard : 128 MB (P slot= 64 MB + SO slot =64 MB) Extension : Up to 576 MB with additional memories as follows;

(SO slot=256MB-DIMM + S1 slot=256 MB-DIMM)DIMM Specification: 90 pin SDRAM (128 bit)

Capacity = 16 MB, 32 MB, 64 MB, 128 MB, 256 MB

Program ROM : 8 MB Flash (Mirror type) Panel : LCD 22 characters x 1 line

Seven LEDs 22 buttons (Base model) 32 buttons (FAX model)

Interface Host I/F : USB 2.0 HS

Network (Cobalt)

FAX I/F : External board compatible (manufactured by NJRC) Laser-FAX

Scanner I/F : CCD I/F Moter I/F ADF I/F

Engine I/F : UART (same as AcuLaser C1100)

1.2.7.2 Host interface specificationsThe printer provides the following host interfaces.

USB (Rev.2.0 HS) interface Network interface Fax interface (Fax model only) Phone line Attached telephone

The locations of the interfaces are shown below.

Figure 1-8. Location of Interfaces

NOTE"*":The base model is not equipped with the fax interfaces.

USB interface

Network interface

Fax interface* (phone line)

Fax interface* (attached telephone)


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1.3 Control Panel

1.3.1 Panel Specifications

EXTERIOR

Figure 1-9. External View of Control Panel

5 lines x 22 characters (132 x 65 dots)

Data LED (Orange)

Print LED (green)

Error LED (Red)

One-Touch button A, B, C

Asterisk button Hash button

Ten-keyReset button

FAX button

Advanced/Menu button

Right buttonLeft button Up button

Down button

B/W Start button

Color Start button

Cancel buttonSpeed dial button Redial button

Scan button

Scan LED (green)

Copy button Setup button

Copy LED (green)

Setup LED (green)FAX LED (green)

Buzzer

FAX model

Base model


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NAMES AND FUNCTIONS

Note *1: Once the push-scan mode is started and the local PC is selected, the printer exits the scan mode after a certain period of time (one minute). Wait for the printer to completely exit the scan mode before switching to any other modes.

*2: Setup mode doubles with engine stop mode. In the setup mode, the engine is stopped.

*3: The status of data LED is either OFF or flashing, not ON.

*4: Flashing/Flashing 1 indicates 0.3 sec ON, 0.3 sec OFF

*5: Flashing 2 indicates 0.6 sec ON, 0.6 sec OFF.

*6: If auto error clear is set to ON, errors are automatically cleared in a given time without pressing the Start button.

*7: Automatically restored by clearing the error.

*8: Not affected by auto error clear set to ON.

*9: Error LED turns on or flashes whenever an error has occurred in any of the operation modes. An initialization error due to printer, scanner, fax, or ADF failure disables switching mode to the mode relating to the failured part. Errors ohter than the initialzation errors allow to switch mode and continue operating without displaying the error message (depends on the mode selected). If the error disables some operation, the error message is displayed when the operation is selected.If scanner error occurs, copy, fax and scan modes become invalid.(Receiving fax is available). An error caused by Twain is displayed. If printer error occurs, copy and print modes become invalid. Fax errors disables the fax mode and receiving fax also becomes unavailable. System errors are indicated as Cxxxx Service Req (service call error), and disables the whole operation. However, when the engine related service call error (Exxxx) has occurred, functions except printer operation can be used.

Table 1-33. LCD and LEDs

Name Function

Liquid Crystal Display (LCD)

LCD (132 x 65 dot matrix) allows max. 22 characters x 5 lines displayOperation mode and guidance are normally displayed on top line.The default mode is print mode. So, displays printer status when the product is turned on.

Print LED (green) On : Printer is in print mode / Off: Printer is in modes other than print mode (copy, fax, scan, setup modes)

Copy LED (green) On : Printer is in copy mode / Off: Printer is in modes other than copy mode (print, fax, scan, setup modes)

FAX LED (green)(Fax model only)

On : Fax modeOff : Other than fax mode (print, copy, scan, setup modes)

Scan LED *1 (green) On : Scan mode (Push-scan) Off : Other than scan mode (print, copy, fax, setup modes)

Setup LED *2 (green) On : Setup modeOff : Other than setup mode (print, copy, fax, scan modes)

Data LED *3 (orange) Off : No print data exists.Flashing : Currently receiving print data, copying, sending/receiving fax job, scanning, processing data, or printing.

Error LED *9 (red) Flashing 1*4 : An error has occurred which permits continuing to print by pressing the B/W Start or Color Start button.*6Flashing : An error has occurred which requires the user to remove the cause of the error.*7Flashing 2 *5 : An error has occurred which requires the user to press the B/W Star or Color Start button after removing the cause of the error.*8Off : Indicates no error.


49

Table 1-34. List of Button Functions

Button name Function

Copy button Switches the modes. Each time the button is pressed, the current mode is switched. Pressing the button twice turns the current mode to printer mode.

FAX button

Scan button

Setup button

One touch speed dial AOne touch speed dial BOne touch speed dial C

Pressing the button immediately sends the fax data to the registered fax number.

Advanced/Menu button Displays advanced menu.

Reset button Resets the copy parameter Resets the scan parameter. Resets the fax transmission parameter. Returns the menu screen on the LCD to the previous level.

Up/Down buttons Used when proceeding through menu items, or selecting the parameters.

Left/Right buttons

Speed dial button Entering numbers after pressing this button immediately send the fax data to the registered fax number.

Redial button Inserts a pause into the number or dials the number that was last entered.

Cancel button Cancels copy, fax transmission, and print job.

Asterisk/Hash buttons Enters numeric characters such as the number of copy, magnification, and fax number (fax model only).

Ten-key

Start Buttons Starts monochrome/color copy, monochrome/color scan, or monochrome/color fax transmission. Also used to clear error/warning.


50

LCD DISPLAY AFTER THE SYSTEM START-UP

Moves to print mode initial screen after displaying start-up screen for 2 seconds.

Figure 1-10. LCD Display after the System Start-up

Contents of the Initial Screen Top line: Status, Guidance

Upper right: toner remaining amount, fax reception data accumulation icon

Four lines from the bottom: Messages appears as follows1st line : Warning message2nd line : Operation, status message3rd line : Operator guidance, time display4th line : Paper size, paper remaining amount

Size of paper loaded on the paper feeder is displayed with two or three letters as shown in the table below.

Alert screenAn alert screen displays warning, guidance or any other message informing

restricted function.

Toner remaining amount icon

Fax reception data accumulation icon

After 2 Seconds

Start-up screen

Print mode initial screen

Display DescriptionTop line Left status, guidance Displays mode and status

Right Toner remaining amount icon Displays 11 levels to indicate 0 to 100 % by 10% in the order of K, C, M, and Y.

Fax reception data accumulation icon

Only displayed when there are received fax jobs remaining unprinted in the memory. It is not displayed for accumulated sending jobs.

Four lines from the bottom

1st line Warning message Only displayed when warnings occurred.2ndline

Operation, status messages Statuses such as ready-to-print, unable to print, or sleep mode are displayed.

3rd line Operator guidance, time display

Only displayed when the time is set.

4th line Paper size, paper remaining amount

Indicates four levels (0, 33, 66, 100 %) in the order of MP tray and the cassette.Only displayed when they are installed.

Paper size: Program Paper size: ProgramA4 A4 Executive EXEA5 A5 F4 F4B5 B5 Monarch MON

Letter LT C10 C10Half Letter HLT DL DL

Legal LGL C5 C5Government Letter GLT C6 C6Government Legal

Documents

Service Manual Epson Aculasercx411nf