Service Definitions Crown Commercial Service G-Cloud 10€¦ · Agile Practical with BCS Agile Foundation Certificate (2-days) 5. Practitioner Level 7. Scrum Master Training (1-day)

Service Definitions for

Crown Commercial Service

G-Cloud 10

May 2018

Email: [email protected]

Phone: +44 (0)131 528 6833 Address: Calba Ltd, 113 St. John’s Road, Edinburgh, EH12 7SB

Date: <date

http://www.leanagilescotland.com/

At a glance…

• team of highly experienced coaches and

specialists for agile and digital transformations

• we focus on knowledge transfer and

enablement for lasting change

• most clients from finance and public sector

• services include:

o in-house training

o agile and executive coaching

o facilitated workshops

o scaling and integrating agile

o capability assessments

o practitioner services (SM, PO, BA, etc)

• we value people over processes and tools

• we provide a flexible and practical approach to

delivering our services

•

Table of Contents

Introduction 1

Our Approach 1

Agile Coaching 2

Agile Training Services 4

Introduction Level 5

Agile Overview (half-day) 5

Agile Practical (1-Day) 5

Agile Practical with BCS Agile Foundation Certificate (2-days) 5

Practitioner Level 7

Scrum Master Training (1-day) 7

Product Owner Training (1-day) 7

Agile Team Facilitation (ATF) Training (2/3 days) 8

User Story Workshop (1-day) 9

Test Driven Development (TDD) Code Retreat (1-day) 9

Other Training 9

Training Room & Resources 10

Page | 1 © 2018 Calba

Introduction

Calba specialises in agile transformations.

We have been in business for over 10 years with clients ranging from global financial

corporates to SMEs.

We focus on knowledge transfer and capability development that directly contribute

towards our client’s goals.

Our Approach

We are highly conscious every organisation is unique and contains valuable existing

processes, behaviours and cultures that need to be respected.

We prefer to work with a client to co-develop their own agile framework, based on

best practice and proven models, and tailored to their business needs.

After an initial assessment, we work collaboratively to define success criteria for

change then prioritise and plan change actions to deliver them:.


Agile Coaching

Whether to initiate an entire organisation-wide agile transformation or work closely

with teams or individuals, Calba provides a range of coaching services including:

Agile Adoption & Transformation

• Partnering with executives, managers and leaders on how to best to adopt

agile and transform their organisation

• Coaching agile teams to improve their use of agile frameworks (scrum,

kanban), agile planning and other agile techniques

• Mentoring key individuals to improve in new or challenging roles, e.g., Scrum

Masters, Product Owners, internal Agile Coaches

Executive Coaching

• Leadership Alignment Programme (leadership teams)

• 6S Performance Coaching (individual-based)

Agile Assessments

• We have developed an agile assessment model based on core agile practices

which can be tailored to your approach to agile or to focus on specific areas

• Standard areas include: team/people, planning, transparency, tooling &

quality, continuous improvement & feedback

Facilitated Workshops

• Planning and facilitating workshops to focus on key challenges or critical

areas of importance. For example:

o Agile Planning

o Extended Retrospectives

o Agile Architecture

o Governance & Compliance


Metrics & Governance

• Defining agile metrics at team level and enterprise levels

• Assisting how governance and compliance can be applied in an agile

environment

• Assisting how agile can be scaled and integrated in hybrid/waterfall

environments

Scaling, Process & Training

• Co-developing a scaled agile framework, based on best practice and proven

models, which are tailored to business objectives

• Co-developing process assets, e.g., playbooks – defining how agile is used

here

• Co-developing inhouse that can be used internally on an ongoing basis, free

from any licensing or annual fees.

Agile Engineering (XP, CI, CD, Pair Programming, TDD, BDD, Devops)

• Coaching development and operations teams to ensure good engineering

practices are in place, including:

o XP - clean code, pair programming

o continuous integration (CI) and delivery (CD)

o test-driven development (TDD)

o behaviour driven development (BDD)

o Devops

• Working with engineers to increase their skills in these areas and demonstrate

best practice


Agile Training Services

We have developed a range of training and workshop sessions which we deliver in-

house tailored to your needs:

We also offer certified training from Scrum Alliance, Scrum.org, Lean Kanban

University (LKU) and SAFe.

Overleaf is further information on our introductory and some of our practitioner-level

training.


Introduction Level

Agile Overview (half-day)

The session will be led by a highly experienced Agile Coach who will use their

practical knowledge to provide a short but intense overview of agile. The main topics

can be tailored, as standard they include:

• What is agile?

• Why are other organisations using it?

• Common agile frameworks & techniques (Scrum, Kanban)

• Levels of Agile Planning

• Scaling Agile and Governance

Number of Participants: Up to 15

Agile Practical (1-Day)

This is an interactive session that will provide participants with an introduction to

agile and how organisations use it in practice.

The trainer will be a highly experienced agile coach who will guide participants

through a number of hands-on activities mixed with explanations of core agile

practices with real-life examples.

Topics covered include: scrum, kanban, agile planning, estimation & prioritisation,

user stories, acceptance criteria, definition of ready/done, product demos/review and

retrospectives.

The session culminates in an extended activity where, as a Scrum team, participants

will plan, estimate and conduct a number of sprints to build a product for their

Product Owner. Alternatively a Kanban exercise can be used.


Agile Practical with BCS Agile Foundation Certificate (2-days)

Calba is accredited by the BCS to run their Foundation Certificate in Agile training

and invigilate examinations. We combine the BCS training with our Agile Practical

training to provide participants with both practical skills they can use in their

workplace (see above) and a broad coverage of agile methodologies, theory and

models provided by the BCS syllabus.

The BCS syllabus is designed to ensure participants have knowledge of the core


agile practices, values and principles across a breadth of agile related

methodologies. The BCS course modules consist of:

• The Agile Manifesto

• The rationale and benefits of agile

• Individuals and their interactions over processes and tools

• Working software over comprehensive documentation

• Customer collaboration over contract negotiations

• Responding to change over following a plan

• Common agile roles, techniques and practices

• Relevant methods and approaches for agile teams (XP, Scrum, Kanban,

etc)

Further information on the BCS syllabus is available at:

http://certifications.bcs.org/category/17577.


Exam Information

At the end of day 2, the participants will optionally sit an exam. The examination is

1-hour consisting of 40 multiple choice questions. It is “closed book” and invigilated

by the trainer. If the native language of any participant is not English, their exam

time will be extended by 15 minutes. The pass mark is 65% (26 out of 40) and if

successful, the participant will be awarded with the BCS Foundation Certificate in

Agile.

It is a BCS requirement for all persons sitting the exam to provide one form of

photographic identification which includes their photograph, their name and their

signature.

http://bcs.org/agilecertified

http://bcs.org/agilecertified


Practitioner Level

Scrum Master Training (1-day)

Building on the topics covered from the Agile Practical training, this session extends

and focuses on the key skills required for Scrum Masters.

The session is led by a highly experienced Agile Coach with practical experience of

the Scrum Master role. The standard agenda, which can be tailored, includes:

• Kick-Off

• Scrum Refresh

• The reality of being a Scrum Master

• Vision, Roadmap & Release Planning

• Product Backlog – management and refinement

• Sprint Planning – before, during and after

• Sprints and DoD

• Tracking Progress

• Demos and Retrospectives – practical techniques

• Review


Product Owner Training (1-day)

This is a highly interactive session led by an experienced agile coach who will

explain the core concepts of product ownership mixed with real-life experiences,

practical exercises and discussions relevant to the participants’ workplace.

Participants will achieve a good understanding of Product Ownership at both

strategic and team (Scrum) levels. The normal agenda, which can be tailored,

includes:

• Kick-Off

• The reality of being a PO

• Scrum Refresh/Intro

• Product Visioning & Strategy

• Value & Prioritisation

• Measuring Success

• Roadmap & Release Planning

• Managing the Backlog

• Innovation



Agile Team Facilitation (ATF) Training (2/3 days)

This training is intended for Scrum Masters, Agile Coaches, Product Owners,

Analysts and anyone with the desire to explore the power of facilitation.

Participants will develop an appreciation for the art of facilitation as key to fostering

collaboration and enabling self-organizing teams. In addition, participants will create

and improve their facilitator toolkits and gain practical experience enabling them to

facilitate specific agile practices towards successful team outcomes.

Throughout the training there is a strong focus on the mindset and role of an agile

team facilitator, whilst also providing practical facilitation tools and techniques for

effectively designing group sessions that engage all attendees and drive towards

agreed outcomes.

• The Agile Team Facilitator Mindset

• Facilitation and the Facilitator Stance

• Setting the Facilitation Context

• Facilitation Techniques

o Meetings

o Collaboration

o Chartering

o Scrum Ceremonies

o Agile Practices

• Designing for Team Interaction

• Development Path for Agile Coaching

The training can be run over 2 days with evening sessions, or over 3 days.


NOTE: The course is currently undergoing accreditation with ICAgile for ICP-ATF

(ICAgile Certified Professional for Agile Team Facilitation) which is part of the

ICAgile Agile Coaching track. Once the accreditation process is complete,

participants will be offered ICP-ATF certification. There is no exam involved,

certification will be based upon satisfactory participation during the course and a

short refresher module.


User Story Workshop (1-day)

The trainer will explain the fundamentals of user stories and how to approach story

writing, including identifying users/personas, context setting and building the

backlog. Techniques to write effective user stories will also be covered, e.g.,

INVEST, and also defining acceptance criteria and story splitting.

Prior to the workshop, the participants will be encouraged to being real user stories

and/or existing backlogs. During the workshop the trainer will work with the

participants to review and improve their stories and backlogs. How the stories relate

to roadmaps and release plans may also be incorporated.


Test Driven Development (TDD) Code Retreat (1-day)

The TDD code retreat workshop is a day long intensive practice of the fundamentals

of software development and design with a focus on Test Driven Development

(TDD).

By providing developers the opportunity to take part in focused practice, away from

the normal pressures of day-to-day work, the code retreat format has proven itself to

be a highly effective means of skill improvement.

By practicing the basic principles of modular and object-oriented design, developers

can improve their ability to write code that minimizes the cost of change over time.

The code retreat workshop will involve the participants paring and conducting a

coding exercise for approximately 45 minutes, sometimes preceded by a short

demonstration of a particular coding practice.

After the 45 minutes, the pairings will change, the code deleted, and the exercise is

repeated. As the day progresses, designs are iterated and improved upon. Towards

the end of the day, there will be a short summary of the day’s activities and

learnings.


Other Training

• Agile Planning Workshop

• DEVOPS/XP Practices

• Behaviour Driven Development

• Continuous Integration & Delivery

• Certified Scrum Master (CSM)


• Certified Scrum Product Owner (CSPO)

• Professional Scrum Master (PSM)

• Professional Scrum Product Owner (PSPO)

• Leading SAFe (SAFe Agilist)

• Implementing SAFe with SPC Certification

• Kanban Practitioner

• Kanban System Design (KMP1)

• Kanban Management Professional (KMP2)

Training Room & Resources

For in-house training, the client will provide a training room and any required

catering. The training room should be of an adequate size to accommodate all

participants and trainers with extra room to allow participants to work on various

practical tasks.

The trainer(s) will require access to the training room approximately one hour prior to

the start and at least 30 minutes afterwards for set-up and break down.

The room needs to have the following:

• flipchart stand with A1-size paper

• laptop projector with a screen or suitable wall area to project on

• At least one large whiteboard or an extra flipchart stand with paper

Calba will provide all other workshop materials.

Documents

Service Definitions Crown Commercial Service G-Cloud 10€¦ · Agile Practical with BCS Agile Foundation Certificate (2-days) 5. Practitioner Level 7. Scrum Master Training (1-day)