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Installation and User Guide - English FUJITSU Software ServerView Suite ServerView Agents V8.30 for Linux (SUSE, Red Hat, and Citrix XenServer) Edition April 2018

ServerView Agents for Linux - Fujitsumanuals.ts.fujitsu.com/file/9190/sv-install-linux-agent-en.pdf · 2.7.1InstallingkernelmodulesforServerViewAgents ... theinstallationoftheServerViewAgentsforLinuxSUSE,RedHat,andCitrixXenServer

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Page 1: ServerView Agents for Linux - Fujitsumanuals.ts.fujitsu.com/file/9190/sv-install-linux-agent-en.pdf · 2.7.1InstallingkernelmodulesforServerViewAgents ... theinstallationoftheServerViewAgentsforLinuxSUSE,RedHat,andCitrixXenServer

Installation and User Guide - English

FUJITSU Software ServerView Suite

ServerView Agents V8.30 for Linux(SUSE, Red Hat, and Citrix XenServer)

Edition April 2018

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Comments… Suggestions… Corrections…The User Documentation Department would like to know your opinion of this manual. Yourfeedback helps us optimize our documentation to suit your individual needs.

Feel free to send us your comments by e-mail [email protected].

Certified documentation according to DIN EN ISO 9001:2008To ensure a consistently high quality standard and user-friendliness, this documentation wascreated to meet the regulations of a quality management system which complies with therequirements of the standard DIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbH

www.cognitas.de

Copyright and trademarksCopyright 1998 - 2018 FUJITSU LIMITED

All rights reserved.

Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

Apache Tomcat, Tomcat, Apache, the Apache feather, and the Apache Tomcat project logo aretrademarks of the Apache Software Foundation.

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Contents

1 Introduction 5

1.1 Architecture 6

1.2 Target groups and objectives 8

1.3 Technical requirements 8

1.3.1 Last-minute changes/corrections 81.3.2 Managed Server 8

1.4 What's new 9

1.5 ServerView Suite link collection 9

1.6 Documentation for the ServerView Suite 10

1.7 Notational conventions 11

2 Preparations on the managed servers 12

2.1 Configuring the BIOS and Firmware 13

2.1.1 BIOS settings 13

2.2 Configuring servers 16

2.3 ServerView security concept 17

2.3.1 Prohibiting specific SET operations 182.3.2 Prohibiting All SET operations 182.3.3 SET Operations with user authentication 182.3.4 Operating system-specific characteristics of the SNMP agents 21

2.4 Configuring SNMP services 21

2.5 Setting the hardware clock (CMOS clock) 23

2.6 Settings required for using the Driver Monitor functionality 24

2.6.1 Driver Monitor functionality on SLES11 and SLES12 242.6.2 Driver monitor functionality on RedHat 252.6.3 Settings required when default format of syslog is changed 25

2.7 Installing the kernel modules for ServerView Agents 25

2.7.1 Installing kernel modules for ServerView Agents (SUSE Linux) 252.7.1.1 Getting the srvmagt-modules-<version>.iso driver kit image 252.7.1.2 Providing the srvmagt-modules-<version>.iso driver kit image on the managed

server 262.7.1.3 Obtaining the kernel modules from an online repository 26

2.7.2 Installing kernel modules for ServerView Agents (Red Hat Linux) 27

ServerView Agents for Linux 3

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Inhalt

2.7.2.1 Getting the srvmagt-modules-<version>.iso driver disk image 272.7.2.2 Providing the srvmagt-modules-<version>.iso driver disk image on the managed

server 282.7.2.3 Obtaining the kernel modules from an online repository 29

3 Installing ServerView Agents 30

3.1 Requirements 31

3.2 Script-based installation 32

3.2.1 Installation via ServerView Suite DVD 2 333.2.2 Installation from a directory 34

3.3 Installation with the rpm command 35

3.4 Possible sources of error 35

3.5 ServerView Agents maintenance after the installation 36

3.5.1 The srvmagt script 363.5.2 Configuring agents 383.5.3 Improved availability of ServerView Agents 403.5.4 Uninstalling ServerView Agents 403.5.5 Starting and stopping the ServerView Agents 403.5.6 Starting and stopping ServerView CIM Provider 413.5.7 Additional information 413.5.8 Setting an administrative user 423.5.9 Computer information change after installation 433.5.10 Update installation / kernel update 433.5.11 Outputting reports with Performance Manager 443.5.12 Temporary file under /tmp directory 443.5.13 Source name of syslog 45

3.6 Configuring APC UPS 45

ServerView Agents for Linux 4

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1 IntroductionServerView Operations Manager (Operations Manager for short) is a free servermanagement module of the Fujitsu ServerView Suite. It is used for central administrationof industry-standard servers which run the operating systems Windows and Linux (SUSEand Red Hat) or which serve as hosts for virtual machines (VMs) that use the hypervisorsVMware ESXi or Hyper-V installed.

The standardized management of all servers occurs via one or more central managementstations, which you can access from any workstation in the network that has a popularweb browser and the Java Runtime Environment.

Operations Manager controls the individual systems, including critical hardwarecomponents such as processors, RAM, hard disks, fans and power supply. It monitors andcontrols the power consumption, analyzes the performance and utilization data andupdates the server configuration.

The security concept of Operations Manager includes role-based user management basedon three underlying concepts:

l Global user management via an LDAP directory service (Lightweight Directory AccessProtocol)

l Role-Based Access Control (RBAC)

l Single Sign-On (SSO) based on a Centralized Authentication Service (CAS)

With RBAC you can tailor your security concept to the organizational structure of yourcompany by assigning a task-oriented authorization profile to each role.

SSO means that you only need to authenticate yourself once. Once you have done thissuccessfully, you are given access to all ServerView components without having to sign onto any of them again.

Server management with Operations Manager offers important benefits to operators of acomprehensive server network:

l Higher productivity thanks to high failsafety of the servers

l Reduced costs through automated monitoring of the IT infrastructure

l Flexible expansion possibilities for the servers, as Operations Manager can be easilyadjusted to changed conditions

l Shorter downtimes thanks to simplified error analysis

l Guarantees energy-efficient and, where possible, uninterruptible server operation

l Quicker response times in the event of errors

l Reduction in total cost of ownership (TCO) through efficient use of network

ServerView Agents for Linux 5

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1.1 Architecture

components and their resources

l Very easy operation thanks to ergonomic software: clearly laid out, intelligent userguidance and supportive help system

1.1 ArchitectureThe architecture of ServerView Operations Manager is based on a management console, acentral management station (CMS) and the managed servers.

Figure 1: Architecture of ServerView Operations Manager

Management console

A Java Web Start-based console allows you to manage the servers anddisplay the determined data. All you need is a popular web browser todownload the starter file for Java Web Start. The following can be used as abrowser:

l Microsoft Windows with any popular web browser

l SUSE/Red Hat Linux with default web browser released with distribution

The Java Runtime Environment must also be installed.

ServerView Agents for Linux 6

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1.1 Architecture

Central management station (CMS)

On the central management station the ServerView Operations Manager isinstalled. The optional components of the ServerView Suite, such asVirtual IO-Manager, are also installed on the central management stationand integrated in Operations Manager.

The central management station (and thus the ServerView OperationsManager with its components) may also run in Windows-based or Linux-based virtual machines (VM) that use hypervisors such as VMware ESXi,Microsoft Hyper-V, and Red Hat Enterprise KMV.

The global user management of the ServerView Suite and of the iRMC each centrally storesusers for all Central Management Stations (CMS) / iRMC in the directory of an LDAPdirectory service. This enables you to manage the users on a central server. The users cantherefore be used by all the CMS and iRMC that are connected to this server in the network.

The ServerView Suite currently supports the following directory services:

l ApacheDS

l Microsoft Active Directory

During the installation of ServerView Operations Manager you have the option to chooseServerView’s internal directory service (ApacheDS). For further information about the useof directory services with ServerView, refer to the ’’User Management in ServerView’’ userguide.

The data which ServerView creates and uses is stored in an SQL database within an SQLServer. The following SQL Server are part of the ServerView Operations Managerinstallation:

l SQL Server 2014 Express under Windows Server

l PostgreSQL under Linux

However, other Microsoft SQL Server databases can be used under Windows.

The Java Runtime Environment is required on the central management station.

How to install the ServerView Operations Manager is explained in the following manuals:

l Installing ServerView Operations Manager Software under Windowsl Installing ServerView Operations Manager Software under Linux

Managed servers

On the managed servers, ServerView Agents, ServerView CIM Providers, orServerView Agentless Service should be installed, which supply the informationto the central management station. ServerView RAID Manager and ServerViewUpdate Agent should be also installed on the managed servers.

The installation of ServerView Agents on virtual machines (VMs) is not released.

ServerView Agents for Linux 7

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1.2 Target groups and objectives

l The ServerView Agents are available for Windows, Linux, and Citrix XenServer.

l ServerView CIM Providers are available for Windows, Linux, and VMware ESXi.

ServerView Operations Manager currently only supports ServerView CIM Providers forVMware ESXi.

How to install them is explained in the following manuals:

l ServerView Agents for Windows

l ServerView Agents for Linux

l Installation ServerView ESXi CIM Provider

l ServerView CIM Providers for Windows, Linux, and VMware ESXi

1.2 Target groups and objectivesThis manual is intended for system administrators, network administrators and servicetechnicians that have a basic knowledge of hardware and software. The manual describesthe installation of the ServerView Agents for Linux SUSE, Red Hat, and Citrix XenServer.

1.3 Technical requirements

1.3.1 Last-minute changes/corrections

Any last-minute changes/corrections of the technical requirements can be found in theReadme file on the ServerView Suite DVD 2. You have the following options:

l On the DVD switch to the directory SVSSoftware – Software – ServerView – Linux –Agents.

l Start the DVD and select ServerView Software Products; Info under ServerView –Agents and Providers.

1.3.2 Managed Server

ServerView Agents are available for:

l SUSE (SLES 11): SP4

l SUSE (SLES 12): SP2 and SP3

l Red Hat Enterprise Linux 6.7/6.9

l Red Hat Enterprise Linux 7.3/7.4/7.5

l Oracle Linux OL 6.8/6.9

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1.4 What's new

l Oracle Linux OL 7.2/7.3

l Oracle VM 3.3/3.4

l Citrix XenServer 6.5

l Citrix XenServer 7.0/7.1

1.4 What's newThis edition of the manual applies to ServerView Agents V8.30 or higher and replaces theonline manual "ServerView Agents V8.20 for Linux", edition October 2017.

The manual features the following changes and enhancements:

l The technical requirements has been updated, see "Technical requirements" on page 8.

1.5 ServerView Suite link collectionVia the ServerView Suite link collection, Fujitsu provides you with numerous downloadsand further information on the ServerView Suite and PRIMERGY servers.

Under ServerView Suite, links are offered on the following topics:

l Forum

l Service Desk

l Manuals

l Product information

l Security information

l Software downloads

l Training

Software downloads includes the following downloads:

o Current software statuses for the ServerView Suite as well as additional Readmefiles.

o Information files and update sets for system software components (BIOS,firmware, drivers, ServerView Agents and ServerView Update Agent) forupdating the PRIMERGY servers via ServerView Update Manager or for locallyupdating individual servers via ServerView Update Manager Express.

o The current versions of all documentation on the ServerView Suite.

You can retrieve the downloads free of charge.

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1.6 Documentation for the ServerView Suite

Under PRIMERGY Server, links are offered on the following topics:

l Service Desk

l Manuals

l Product information

l Spare parts catalogue

Access to the ServerView Suite link collection

You can reach the link collection of the ServerView Suite in various ways:

1. Via ServerView Operations Manager.

l Select Help – Links on the start page or the menu bar.

2. Via the start page of the online documentation for the ServerView Suite on the Fujitsumanual server.

You access the start page of the online documentation via the followinglink:

http://manuals.ts.fujitsu.com

l In the selection list on the left, select x86 Servers.

l On the right, click PRIMERGY ServerView Links under Selected documents.

3. Via the ServerView Suite DVD 2.

l In the start window of the ServerView Suite DVD 2, select the option ServerViewSoftware Products.

l On the menu bar select Links.

This opens the start page of the ServerView Suite link collection.

1.6 Documentation for the ServerView SuiteThe documentation can be downloaded free of charge from the Internet. You will find theonline documentation at http://manuals.ts.fujitsu.com under the link x86 Servers.

ServerView Sitemap

For an overview of the documentation to be found under ServerView Suite as well as thefiling structure, see the ServerView Suite Sitemap:

1. In the selection list on the left, select x86 Servers and then Software.

2. On the right, select ServerView Suite.

3. Click ServerView Suite Sitemap under Selected documents.

ServerView Agents for Linux 10

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1.7 Notational conventions

1.7 Notational conventionsThe following notational conventions are used in this manual:

Notationalconventions

Indicates

Indicates various types of risks, namely health risks,risk of data loss and risk of damage to devices.

Indicates additional relevant information and tips.

Bold Indicates references to names of interface elements.

monospace Indicates system output and system elements, forexample file names and paths.

monospacesemibold

Indicates statements that are to be entered usingthe keyboard.

blue continuoustext

Indicates a link to a related topic.

purple continuoustext

Indicates a link to a location you have alreadyvisited.

<abc> Indicates variables which must be replaced withreal values.

[abc] Indicates options that can be specified (syntax).

[key] Indicates a key on your keyboard. If you need toexplicitly enter text in uppercase, the Shift key isspecified, for example [Shift] + [A] for A. If you needto press two keys at the same time, this is indicatedby a plus sign between the two key symbols.

Screenshots

The screenshots are to some degree system-dependent and consequently will notnecessarily match the output on your system in all the details. The menus and theircommands can also contain system-dependent differences.

ServerView Agents for Linux 11

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2 Preparations on the managed serversBefore starting the Operations Manager, the following preparations must be made on themanaged server:

l Only for PRIMERGY: Certain settings must be made in the BIOS on each managedserver, see "Configuring the BIOS and Firmware" on page 13.

On each server, you must make configuration settings, see "Configuring servers" onpage 16.

l ServerView offers a sophisticated security concept. Before you install the agents, youshould study the information regarding the security concept thoroughly and choosethe concept that best suits your security requirements. You may need to makeappropriate arrangements prior to installing the agent. This is described in"ServerView security concept" on page 17.

l You must install and configure the SNMP services of the current operating system oneach managed server and the management station. If you do not do this, themanagement station will be unable to monitor the servers. The SNMP services must beactivated either before or after installing the agents, depending on the operatingsystem. This is described in "Configuring SNMP services" on page 21.

l As of version 7.01, ServerView Agents are capable of monitoring a server via SNMPv3.

In order to use SNMPv3 in ServerView Agents communication the Net-SNMPmaster agent is recommended. The Net-SNMP master agent is shipped withmost Linux distributions. For detailed information, see the ServerView SuiteSNMPv3 documentation.

l The CMOS clock must be set to local time and not to GMT. Otherwise the automaticPower ON/Power OFF will not start at the configured time. This is described in "Settingthe hardware clock (CMOS clock)" on page 23.

l The settings required for using the Driver Monitor functionality must be configured.See "Settings required for using the Driver Monitor functionality " on page 24.

l ServerView Agents must be installed on each server to be managed, see "InstallingServerView Agents" on page 30.

The installation of ServerView Agents on virtual machines (VMs) is notreleased.

l ServerView Update Manager requires the ServerView Update Agent to be installed onthe managed servers. The installation is described in the "ServerView UpdateManagement" user guide.

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2.1 Configuring the BIOS and Firmware

l If the ServerView Operations Manager on the central management station isconfigured to be accessed using a name instead of an IP address, you must ensurethat the central management station is accessible from the managed node by thisaddress. This is preferably accomplished by an appropriate entry in DNS. If there is noDNS available, then you must provide an appropriate entry in the hosts file on themanaged node. You will find this file in the /etc directory on the Linux system.

Additional installations on the managed servers

l ServerView RAID Manager

ServerView RAID Manager offers standardized administration and management ofhard disks for PRIMERGY servers. Unless the ServerView RAID Manager is installed, noinformation about RAID drives and their statuses will be available.

The installation is described in the "RAID Management" user guide.

2.1 Configuring the BIOS and FirmwareThe following description is only valid for PRIMERGY.

Since the various PRIMERGY types work with different BIOS versions, depending on whichsystem board is used, the individual settings and the operation of the BIOS setup are notdealt with in detail here.

A detailed description of each BIOS version can be found in the corresponding"BIOS Setup Utility" reference manual or the technical reference manual of thesystem board.

When you start the server, you must set the menu item O/S Boot Timeout in thesystem BIOS setup to Disabled. If you do not do this, the system will restart duringthe installation.

You may only set the O/S Boot Timeout menu item to Enabled when you restartthe system after you have completed all installations (including the ServerViewAgents).

Please also check that, on installing Linux, the value for the O/S Boot Timeout isset in such a way that a file system check will be performed. If this value is not setcorrectly, the system will be restarted during the file system check.

2.1.1 BIOS settings

The server management firmware monitors the server until the operating system hasstarted. After that, the agents and the Operations Manager program assume themonitoring function.

ServerView Agents for Linux 13

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2.1 Configuring the BIOS and Firmware

You must change the BIOS settings on every server.

Call the BIOS setup by rebooting the computer and pressing [F2] or [DEL] at theappropriate time in the bootup phase.

On entering the BIOS setup, select the Server menu. This menu enables you to specify thesettings required for server management.

If the Server menu is not offered in the BIOS setup, you do not need to activate theserver management functions. Note, however, that this also means that you haveno explicit control over the individual server management functions.

If the Server menu includes a Server Management menu item, select this item and set itto Enabled. This activates the server management functionality. You must select the valueEnabled here for all the other settings to take effect.

If the Server Management menu item is not available, control over the individualfunctions is not contingent on a general release.

The fields listed below are available in the Server menu.

Note that some of the fields listed below may not be available, depending on thehardware.

O/S Boot Timeout

Specifies whether the system is to be rebooted if the operating system cannot establish aconnection with the server management firmware within a predefined time period (afterstartup). The time interval can also be set via the Operations Manager (see also section"ASR&R" in "ServerView Operations Manager" user guide).

You must set the O/S Boot Timeout menu item to Disabled when starting theserver. Otherwise, the system will reboot during the installation.

Action

Determines the action carried out after the boot watchdog expires.

Timeout Value

Specifies the time after which a system restart is performed if enabled by means of O/SBoot Timeout.

ASR&R Boot Delay

Defines the time period for which the server must wait after a shutdown due to an error(e.g. due to overheating) before it is automatically restarted.

Boot Retry Counter

Defines how often the server tries to restart the operating system before it either remainsshut down or before RemoteView is started.

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2.1 Configuring the BIOS and Firmware

Diagnostic System

Determines whether or not RemoteView is to be started on reaching the number of systemrestarts set under Boot Retry Counter.

Hardware Watchdog

Specifies whether the server is to be rebooted if the server management BIOS cannot reseta hardware counter within a specific time interval.

Next Boot uses

Determines whether or not RemoteView is started at the next boot.

Temperature Monitoring

Determines whether or not the system is shut down on exceeding the critical temperaturevalue.

Memory Scrubbing

Determines whether or not memory is tested and single-bit errors are eliminated.

BIOS Runtime Logging

Specifies whether processor, memory and PCI errors are to be saved in the error log file.

CPU Status

Defines whether the processor may be used.

Memory Status

Enables certain memory modules to be identified as defective. These modules will then nolonger be used at the next system start.

Console Redirection

Defines the settings for operating a terminal on the system.

RomPilot

Defines the settings for RomPilot. RomPilot is part of ServerView Remote Management andOperations Manager. RomPilot provides access from a remote console via LAN to thesystem start phase (POST) and MS-DOS.

Storage Extension

Defines the settings for the group configuration and the communication bus (CAN bus).(Note: Storage Extension is not available on all servers)

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2.2 Configuring servers

2.2 Configuring serversThere are various functions available for configuring servers. Some of these functions aresupported for all PRIMERGY servers and others are only available for certain servers,depending on the hardware and software installed in the PRIMERGY server.

You can configure the servers in one of the following ways:

l Locally on the managed server via the Server Configuration Manager.

With the Server Configuration Manager you can make settings for the general systembehavior of the target system and configure any remote management components(iRMC) of the target system.

When the ServerView Installation Manager is started from the ServerView Suite DVD 1,you can start the Server Configuration Manager via the Server Configuration Managerbutton.

Depending on the PRIMERGY server type of the target system, not all stepsmay be performed. The sequence of the individual steps and the configurationoptions for the individual steps may also vary from system to system.

For details on the individual server configuration dialog steps, please refer tothe online help of the Server Configuration Manager.

To access the online help related to a dialog step, proceed as follows:

1. Click in the window area currently displaying this dialog step.

2. Press [F1].

l Via the ServerView Configuration Manager, which is integrated in the graphical userinterface of Operations Manager. This allows you to configure servers from the remoteworkstation via a web interface.

You start the ServerView Configuration Manager on the Operations Manager start pageor via the menu bar by selecting Administration – Server Configuration.

For further information, see "ServerView Operations Manager" user guide.

You can only configure servers on which the ServerView Agents are installed.

Depending on the system, some of the configured settings are written to the BIOS.

Among other things, you can do the following:

l Read the most important data of the server, the system board and the integratedmanagement controller.

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2.3 ServerView security concept

l Read and set the Boot and Software Watchdog settings.

l Read and edit the error counter for the memory modules.

For PRIMERGY only:

l Read and delete the error and event logs of the server.

l Monitor and calibrate the system fan.

l Read and set the chassis ID (preset on delivery).

l Read and set the counters for the system runtimes.

l Configure the settings for HTTP and Telnet and the setting for the Remote ManagementController for HTTP.

l Configure the IP and DNS settings for the iRMC web interface.

l Configure the SNMP communities and the trap target for the SNMP interface of theremote management controller.

l Manage user identification for the remote management controller.

l Configure the serial interface of the RSB and the remote management controller.

l Configure Operations Manager UPS management integration.

l Configure the information shown on the display of the ServerView Local ServiceDisplay.

2.3 ServerView security conceptThe ServerView SNMP agents together with the ServerView Manager provide a completesecurity concept to prevent unauthorized SNMP SET operations on a server.

You can restrict access to SNMP SET operations on the managed server. Here you have thefollowing options:

l Prohibit specific SET operations.

l Prohibit all SET operations.

l Protect SET operations with a user authentication.

If you select the user authentication option, the system will run a user authenticationroutine each time you start a SET operation. If the authentication routine is successful,the system will also check if the user belongs to one of the user groups defined by theadministrator.

The user authentication only operates with ServerView Manager. It does notwork with other SNMP tools.

You can also reduce the risk of unauthorized access by changing the default configurationof the SNMP service. For further information, see "Configuring SNMP services" on page 21.

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2.3 ServerView security concept

2.3.1 Prohibiting specific SET operations

Some SET operations cause the system to shutdown or restart. You can permit thesespecial SET operations or forbid them, see "Configuring agents" on page 38 - AgentShut.

2.3.2 Prohibiting All SET operations

You can prohibit all SET operations for ServerView Agents. Enter these specifications duringagent installation, see "Configuring agents" on page 38 - AgentPermission.

This option only applies to ServerView Agents. SET operations for other SNMPagents are not affected.

2.3.3 SET Operations with user authentication

You can restrict access to SET operations and protect the execution of SET operations witha user authentication. Here you can choose between starting the user authenticationroutine at the beginning of each session on a managed server or starting the userauthentication at the start of each new SET operation.

For user authentication, you must make the following settings on the managed server aswell as on the management station.

Entity Settings

managed server l Define user and user group

l Assign user to specific user group

l State the specified user group during installation of theagent

management station Specify the user in the Operations Manager Login tab.

Defining user and user group and assigning users

You must define user and user group on each managed server, using the methods specificto your operating system. You may choose any name for the user or the user group(including Administrator).

You need to decide in advance, whether or not you want to create identical user andgroup identifications for several servers.

Specifying a user group during the installation of the agent

During the installation of the agent on the server you need to specify the user group towhich the user, permitted to execute SET operations, must belong. Installation and

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2.3 ServerView security concept

configuration of the ServerView Agents differs according to operating system and version.For more information about installation and configuration in these cases, see the agentdescriptions beginning at "Configuring agents" on page 38.

Specifying users on the management station

On the management station you must specify the user permitted to execute SET operationson the current server. You define the user in the Login tab in the Server Propertieswindow. In this example this would be SVUSER.

Figure 2: Defining a user identification for the user authentication

If you have assigned a password to a user, for reasons of security, we recommend that youenter the password here as well (Set Password). The option Always Ask for Passwordallows you to specify whether user name and password are required after each changemade to the settings, or only after the first alteration made after starting the OperationsManager. You can achieve a higher degree of security, if you activate Always Ask forPassword because in this case the password is not saved.

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2.3 ServerView security concept

On the left-hand side of the Server Properties window you can select those servers towhich the settings are to apply. You can also select several servers at once. This allows youto specify settings for each server individually or to apply an identical setting to severalservers collectively.

The following example demonstrates the procedure in the case of an activated userauthentication.

Example

The user svuser was set up on the server and specified in Operations Manager in theLogin tab on the management station. Executing a SET operation through themanagement station, the user is prompted to provide identification.

Figure 3: User authentication

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2.4 Configuring SNMP services

2.3.4 Operating system-specific characteristics of the SNMP agents

The following sections describe the procedures, specific to the operating system and agentversions, involved in realizing the security concept of ServerView.

SNMP security concept

If you want to monitor the server from the management station, then you must set up auser belonging to the bin group after installing the operating system.

You must enter this user name and its corresponding password in the managementstation to activate the corresponding function.

For further information on installing the agents, see "Installing ServerView Agents" onpage 30.

2.4 Configuring SNMP servicesYou must install and configure the SNMP services of the current operating system on eachmanaged server and the management station.

The ServerView Linux Agents require configuration parameters in the configuration file ofthe system’s SNMP service. You will find this file under the name /etc/snmp/snmpd.conf.You must edit this configuration file, e.g. with the help of the vi. Information on the syntaxis provided in the manpages for snmpd.conf (call: man snmpd.conf).

l Specify the appropriate contact under sysContact and the location of the server undersysLocation.

Set authtrapenable to 1 (enable). This sends a trap if, during a SET operation, thecommunity of the management station is unknown or the rights required for the SEToperation are not present. With 2 (disable), you can disable this function (default).

You will find further information on this in the snmpd.conf manpages.

l The following example shows a configuration which you must adapt to suit yournetwork and your server environment:

com2sec svSec localhost public

com2sec svSec <subnet>/<netmask> public

group svGroup v1 svSec

view svView included .1

access svGroup "" any noauth exact svView none none

You have to adapt <subnet>/<netmask> accordingly for your environment. By defaultread-only SNMP access is allowed.

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2.4 Configuring SNMP services

If you are using more than two com2sec definitions, the order is of significance. Thefirst com2sec definition that matches the IP address and the community of anincoming SNMP request is used. Thus the com2sec definitions for specific IP areas,must be set before the definitions for general access (with the same community).

For further information, in particular on the syntax of subnet and netmask refer to themanpages for snmpd.conf.

l In the example, the community name is public.

If, for security reasons, you decide to use another community name, replace thecommunity name public used in the example with the chosen name.

You must not forget to enter the chosen community name in the management stationon the property page Network/Snmp in the Server Properties property window.

l To change values via SNMP access is not permitted by default. If you want to allow themanagement station to change values on the managed servers or to shut down, youhave to permit SNMP SetRequests. To do so, change the last line of the exampleconfiguration shown above to:

access svGroup "" any noauth exact svView svView none

You must also check that the values for AgentPermission and AgentShut are set to 3.For further information on the definition of these values in the config file , see"Configuring agents" on page 38.

l Specify the target address for SNMP traps. For trapsink, enter the IP address or thename of the management station. You can enter more than one management station.Add one line for each management station in snmpd.conf:

trapsink <host> <community name>

For <community name>, enter public or the community name you wish to use.

l The GAM agent for LSI/Mylex RAID controller communicates with the SNMP masteragent via the SMUX protocol (SNMP Multiplex Protocol).

If the GAM agent is installed, you have to add the following line into the SNMPconfiguration file:

smuxpeer .1.3.6.1.4.1.1608 mylex

l If you have made changes, restart the service snmpd or the server.

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2.5 Setting the hardware clock (CMOS clock)

If a firewall is activated on your server, you must make sure that the SNMP portsare open. You must ensure that the following are accepted:

l Incoming packages on port 161 (service name snmp) for the protocol udp.

l Outgoing packages on port 162 (service name snmptrap) for the udp protocolwhich ensures that traps can be sent.

l Port 3172 (Remote Connector Service) and port 3173 (ServerView RAIDManager) for the tcp protocol.

l CIM server ports 5988 (for HTTP) or 5989 ( for HTTPS)

2.5 Setting the hardware clock (CMOS clock)The CMOS clock must be set to local time and not to GMT. Otherwise the automatic PowerON/Power OFF will not start at the configured time.

The local time is set on the different operating systems as follows:

o SUSE:

Assign the local time to the CMOS clock in YaST – System.

SUSE SLES 11:

Observe the following specification:

The Hardware Clock Set To UTC option must be disabled.

In the Date and Time window, select the Local Time entry from the Hardware ClockSet To selection list.

o Red Hat:

Assign the local time to the CMOS clock in linuxconf:

Observe the following specifications:

On the Time Zone tab in the Date and Time Properties window you can use theSystem Clock option.

The System Clock uses UTC option must be disabled.

Select System – Administration – Date & Time.

Use the date command to output the system time, use hwclock --show to output theCMOS time. If the times are different, use the hwclock command to change the CMOS timeto match the system time. More information about the hwclock command can be obtainedusing hwclock --help.

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2.6 Settings required for using the Driver Monitor functionality

2.6 Settings required for using the Driver Monitorfunctionality

2.6.1 Driver Monitor functionality on SLES11 and SLES12

l SUSE SLES 11:

1. Insert the following lines into the file /etc/syslog-ng/syslog-ng.conf:

destination hwlog { pipe("/dev/HWLog/syslog_fifo"); };

log { source(src); destination(hwlog); };

l SUSE SLES 12:

1. Insert the following line into the file /etc/rsyslog.conf:

*.info;mail.none;news.none;authpriv.none;cron.none|/dev/HWLog/syslog_fifo

l SUSE SLES 11 and SUSE SLES 12:

1. Start YaST and select AppArmor Configuration - Manage Existing Profiles

2. Choose the name of the active syslog daemon (/sbin/syslog-ng (SLES11) or/sbin/syslogd (SLES12) and click Edit.

3. Enter /dev/HWLog/syslog_fifo in the Enter or modify Filename field.

4. Under Permissions activate the Read and Write option.

5. Save this entry.

6. Restart AppArmor by:

/etc/init.d/boot.apparmor restart

7. Restart syslog services by:

/etc/init.d/syslog restart (SLES 11)

systemctl restart rsyslog (SLES12)

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2.7 Installing the kernel modules for ServerView Agents

2.6.2 Driver monitor functionality on RedHatFor driver monitor function on Red Hat the following applies:

During installation the following line is inserted into the syslog daemon configuration fileand the syslog daemon is restarted:

*.info;mail.none;news.none;authpriv.none;cron.none|/opt/fujitsu/ServerViewSuite/HWLog/path/syslog_fifo

During uninstallation this entry is removed and the syslog daemon is restarted.

2.6.3 Settings required when default format of syslog is changed

When the default format of syslog is changed manually by an administrator then pleasefollow the instructions described in the Driver Monitor configuration text file included inthe ServerView Agents Linux package.

2.7 Installing the kernel modules for ServerView AgentsOn some PRIMERGY server types, kernel modules are needed for full ServerView Agentsfunctionality. This section describes how to install these kernel modules for SLES and RHEL.

2.7.1 Installing kernel modules for ServerView Agents (SUSE Linux)

For detailed information on the Partner Linux Driver Process (PLDP) for PRIMERGYServers, please visit:http://ts.fujitsu.com/products/standard_servers/linux_readmes_popup.html

2.7.1.1 Getting the srvmagt-modules-<version>.iso driver kit image

To get the srvmagt-modules-<version>.iso disk image, you have the following options:

l From the ServerView Suite DVD 2: Select SVSLinux - Novell-KMP, and then, insequence, click in sequence through folders containing your preferred SLES version andService pack.

l From ftp://ftp.ts.fujitsu.com/images/serverview, you can download the DVD ISO imageUPD_LINUX_<version>.iso. Select Novell-KMP, an then, in sequence, click in sequencethrough folders containing your preferred SLES version and Service pack.

l From the Driver & Downloads website (http://ts.fujitsu.com/support/downloads.html):A quick-search using the string "PLDP svrmagt-modules" in the Driver Quicksearchfield will result in the list of all available PLDP driver package srvmagt-modules, fromwhich you can select an appropriate package.

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2.7 Installing the kernel modules for ServerView Agents

Alternatively, you can proceed as follows:

a. Select Software - ServerView - Operation - Agents and Providers, whichleads you to the Downloads for Agents and Providers page.

b. Select your preferred SUSE Linux version page.

c. Select Server Management Software - ServerView Agents & CIMProviders.The disk image can be found in the package PLDP driverpackage srvmagt-modules <version> for SLES<nn> SP<n> (file name:FTS_PLDPdriverpackagesrvmagtmodules<version>.zip).

2.7.1.2 Providing the srvmagt-modules-<version>.iso driver kit image on the managedserver

To provide the downloaded packages on the managed server, proceed as follows:

1. Loop-mount the iso image and make the repository known to the system:

# mount -o loop /tmp/srvagt-modules-*.iso /mnt/img

# zypper ar /mnt/img srvmagt

2. Install the module:

# zypper install primergy-smbus-kmp-$KERNEL_FLAVOR

$KERNEL_FLAVOR is "default" or "xen" depending on the installed kernel.

When asked about the package signing key with fingerprintA6E12DAE581F5A2C016C58E45FE63BCE79444536, choose to trust the key.

3. Deactivate the repository again:

# zypper rr srvmagt

# umount /mnt/img

2.7.1.3 Obtaining the kernel modules from an online repository

Alternatively, you can configure your system to access the Fujitsu driver packagerepositories from http://patches.ts.fujitsu.com/linux/index_pldp.html (or from a mirrorthereof if your system has no direct internet access).

In this case, it is not necessary to download the ISO file.

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2.7 Installing the kernel modules for ServerView Agents

Proceed as follows:

1. Make the driver repository known if necessary:

Before submitting the following command, you have to substitute theoperating system version corresponding your needs.

# zypper arhttp://patches.ts.fujitsu.com/linux/pldp/SLE11/sles11-sp3/primergy-sles11-sp3

2. Install the module:

# zypper install primergy-smbus-kmp-$KERNEL_FLAVOR

2.7.2 Installing kernel modules for ServerView Agents (Red Hat Linux)

For more information on the the Red Hat Driver Update Process (RHDUP) forPRIMERGY Servers, please visit:http://ts.fujitsu.com/products/standard_servers/linux_readmes_popup.html

2.7.2.1 Getting the srvmagt-modules-<version>.iso driver disk image

To get the srvmagt-modules-<version>.iso disk image, you have the following options:

l From the ServerView Suite DVD 2: Select SVSLinux - RHDUP, an then, in sequence, clickin sequence through folders containing your preferred RHEL version and versionupdate.

l From ftp://ftp.ts.fujitsu.com/images/serverview, you can download the DVD ISO imageUPD_LINUX_<version>.iso. Select RHDUP, an then, in sequence, click in sequencethrough folders containing your preferred RHEL version and version update.

l From the Driver & Downloads website (http://ts.fujitsu.com/support/downloads.html):A quick search using the string "RHDUP svrmagt-modules" in the Driver Quicksearchfield will result in the list of all available RHDUP driver package srvmagt-modules,from which you can select an appropriate package.

Alternatively, you can proceed as follows:

a. Select Software - ServerView - Operation - Agents and Providers, whichleads you to the Downloads for Agents and Providers page.

b. Select your preferred Red Hat Linux version.

c. Select Server Management Software - ServerView Agents & CIMProviders.The disk image can be found in the RHDUP driver packagesrvmagt-modules<version> for RHEL<version> file name: FTS_RHDUPdriverpackagesrvmagtmodules<version>.zip).

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2.7 Installing the kernel modules for ServerView Agents

2.7.2.2 Providing the srvmagt-modules-<version>.iso driver disk image on themanaged server

To provide the downloaded packages on the managed server, proceed as follows:

1. Loop-mount the iso image and make the repository known to the system:

# mount -o loop /tmp/srvmagt-modules-*.iso /mnt/img

# cp /mnt/img/dud.repo /etc/yum.repos.d/srvmagt.repo

2. Set path to mount point in the .repo file:

# sed -i 's,<INSERT_MOUNT_POINT_HERE>,mnt/img,' \/etc/yum.repos.d/srvmagt.repo

3. Install primergy-dup with the GPG key:

This step is only necessary if primergy-dup has never been installed on thesystem

# yum --disablerepo=\* --enablerepo=srvmagt_modules_8.00.10*\install --nogpgcheck primergy-dup

When asked about the package signing key with fingerprintA6E12DAE581F5A2C016C58E45FE63BCE79444536, choose to trust the key.

4. Uncomment GPG key from primergy-dup package in the .repo file:

This step is only necessary if primergy-dup has never been installed on thesystem

# sed -i '/gpgkey = file.*/s/^# //'\/etc/yum.repos.d/srvmagt.repo

5. Install the modules:

# yum --disablerepo=\* --enablerepo=srvmagt_modules_8.00.10*\install kmod-smbus

# umount /mnt/img

When asked to confirm the driver signing key 0x79444536, please agree.

6. Disable the repository again:

# sed -i '/enabled/s/= yes/= no/' \/etc/yum.repos.d/srvmagt.repo

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2.7 Installing the kernel modules for ServerView Agents

2.7.2.3 Obtaining the kernel modules from an online repository

Alternatively, you can configure your system to access the Fujitsu driver packagerepositories from http://patches.ts.fujitsu.com/linux/index_pldp.html (or from a mirrorthereof if your system has no direct internet access).

In this case, you don't need to download the ISO file

Proceed as follows:

1. Make the repository known if necessary:

# cd /etc/yum.repos.d

Before submitting the following command, you have to substitute theoperating system version corresponding your needs.

# curl -o primergy-rhel6-u4.repohttp://patches.ts.fujitsu.com/linux/pldp/RHEL6/rhel6-u4.repo

2. Make the Fujitsu GPG key known if necessary:

# yum install --nogpgcheck primergy-dup

3. Install the modules:

# yum install kmod-smbus

When asked to confirm the driver signing key 0x79444536, please agree.

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3 Installing ServerView AgentsWhen using PKI (Public Key Infrastructure) for client authentication:

Client authentication prevents the managed server from being accessed by a non-trusted management station or by a non-privileged application running on themanagement station. You have the option to either initially install the certificatefiles together with the ServerView Agents or to install the certificate files on amanaged server where the ServerView Agents have already been installed.

Installing the certificate files together with the ServerView Agents requires that thecertificate files have already been installed on the managed server before theagents are actually installed.

For details refer to the "User Management in ServerView" user guide.

The extra packages required for ServerView Operations Manager and ServerViewRAID Manager are described in the "Installation under Linux" installation guide.

Installation of ServerView Agents on Citrix XenServer is offered via the XenServerSupplement CD. The CD is available via the ServerView Suite DVD 2 (ServerView -XenServer Supplements or SVSSoftware\Software\XenServer-Supplements).You can also download the ISO image from the Fujitsu web server(http://support.ts.fujitsu.com/download/).It includes the necessary software packages, scripts that support installation, andconfiguration and release documentation.

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3.1 Requirements

3.1 RequirementsBefore the ServerView Agents are installed, several prerequisites must be fulfilled:

l The relevant Net-SNMP packages must be installed in accordance with the operatingsystem platform:

SUSE SLES net-snmp

Red Hat EnterpriseLinux

net-snmp and net-snmp-utils

Oracle Linux net-snmp and net-snmp-utils

Citrix XenServer net-snmp

l The ServerView Agents require the following software packages:

These packages can be installed using YaST / YUM (recommended).

o SUSE SLES (The naming of the packages depends on SLES Version):

SLES 11 libstdc++6, libcurl4 andlibopenssl0_9_8

SLES 12 libstdc++6, libcurl4 and libopenssl1_0_0

o Red Hat, Oracle Linux, Citrix XenServer:

RHEL/OL openssl

libstdc++

libcurl

Citrix XenServer openssl

libstdc++

l Additional requirement for ServerView CIM Provider:

o A CIMOM (CIM Object Manager) service must be available. Supported CIMOMs areSFCB and OpenPegasus.

l For management of your RAID peripherals you must also install ServerView RAIDManager on your system. The installation is described in the "RAID Management" userguide.

l Mount the ServerView Suite DVD 2 and, in the CD’s root directory, open the start.htmlfile in the web browser. Switch to ServerView – Agents and Providers and click the

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3.2 Script-based installation

ServerView Agents Linux and VMware link in the table.

You will find the list of released PRIMERGY systems under Supported Systems.

3.2 Script-based installationYou install ServerView Agents via the srvmagt script. It tries to test and verify all thedependencies known from experience, catches all the necessary preparations and finallyperforms the required actions to establish ServerView Agents Linux on the system.

The script performs the following:

l Identify the Linux distribution (e.g. SUSE, Red Hat).

l Identify the kernel version.

l Identify the PRIMERGY server model using BIOS data.

l Identify, whether PLDP (Partner Linux Driver Process) and DUP (Driver Update Process)is supported. In this case, the script tries automatically to install the ServerView kernelmodule packages (KMP) if necessary.

l Verify presence of SNMP packages and other packages for specific models ordistributions.

l Setting of snmpd.conf (for Japanese OS environment only)

If you install ServerView Agents on a Japanese operating system, the installation scriptchecks whether the SNMP service has to be configured. If so, a backup file/etc/snmp/snmpd.conf_svsave is created and the following entries are added to the file/etc/snmp/snmpd.conf:

com2sec svSec localhost public

com2sec svSec 127.0.0.1 public

com2sec svSec default public

group svGroup v1 svSec

view svView included .1

access svGroup "" any noauth exact svView svView none

trapsink 127.0.0.1

For further information, see "Configuring SNMP services" on page 21.

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3.2 Script-based installation

3.2.1 Installation via ServerView Suite DVD 2

The ServerView Suite DVD 2 contains the rpm packages of the ServerView Agents and theshell archive srvmagtDVD.sh. You will find the script on the ServerView Suite DVD 2 in thefollowing directory:

SVSSoftware\ Software\ServerView\Linux\Agents- V8xx\x86-64

To install the agent proceed as follows:

1. Insert the ServerView Suite DVD 2 and mount it if necessary.

2. Open (as root) a terminal.

3. Change to the directory SVSSoftware\ Software\ServerView\Linux\Agents- V8xx\x86-64.

4. Enter the following command:

./srvmagtDVD.sh [-R] [--ssm install | not-install]

-RInstalls the ServerView RAID Manager RPM package if it is supplied together withthe other RPM packages.

--ssm install | not-installDetermines the installation of the ServerView System Monitor Web Interface.Default is to install the package.

This option is only evaluated on Red Hat, SUSE and Oracle Linux systems.

The script then executes the installation automatically.

If the installation of ServerView System Monitor or CIM Provider fails, theinstallation of ServerView Agents is not aborted.

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3.2 Script-based installation

3.2.2 Installation from a directory

You can download the ZIP file containing the shell archive srvmagt.sh and the RPMpackages of the ServerView Agents from the Fujitsu web server(http://support.ts.fujitsu.com/download/) in any directory.

Important note:

The procedure decribed below prerequisites that the srvmagt-modules-<version>.iso driver kit/disk has been already mounted on the managed server(see sections "Installing kernel modules for ServerView Agents (SUSE Linux)" onpage 25 "Installing kernel modules for ServerView Agents (SUSE Linux)" on page25).

To install the agent proceed as follows:

1. Download the appropriate ServerView Agents Linux package (FTS_ServerViewAgentsLinux_<version>_<nnnnnnn>.zip as described below:

a. In the Driver & Downloads page website(http://ts.fujitsu.com/support/downloads.html), select Software - ServerView -Operation - Agents and Providers, which leads you to the Downloads for Agentsand Providers page.

b. Select your preferred Red Hat / SUSELinux version.

c. Select Server Management Software - ServerView Agents & CIM Providers-SeverView Agents for Linux.

2. Save the installation RPM packages and the shell archive srvmagt.sh in any directory.

3. Open (as root) a terminal.

4. Change to the corresponding directory:

cd <path>

5. Grant permission for execting srvmagt.sh:

chmod +x srvmagt.sh

6. Enter the following command:

./srvmagt.sh [option] install

The options are described in "The srvmagt script" on page 36.

The script installs all RPM packages.

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3.3 Installation with the rpm command

3.3 Installation with the rpm commandWhen installing with the rpm command, proceed as follows:

1. Start (as root) a terminal.

2. Mount the ServerView Suite DVD 2.

3. Switch to the directory containing the Linux Agents:

cd /mnt/cdrom/SVSSoftware/Software/

ServerView/Linux/Agents

4. Install the following RPM packages:

rpm -U ServerViewConnectorService-<scs-version>-<release>.x86_64.rpm

rpm -U srvmagt-mods_src-<version>-<release>.x86_64.rpm

rpm -U srvmagt-eecd-<version>-<release>.x86_64.rpm

rpm -U srvmagt-agents-<version>-<release>.x86_64.rpm

rpm -U srv-cimprovider-<version>.x86_64.rpm

rpm -U SSMWebUI-<version>.noarch.rpm

The packages must be installed in the above order.

<scs-version>Specify the version and the release number of the Remote Connector Service (e.g.2.21.00).

<version>Specify the version and the release number of the ServerView Linux Agents (e.g.8.00-10).

3.4 Possible sources of errorl If errors occur during compilation, this may be because the suitable kernel source code

is not available on the server.

l If you want to start compilation of the modules subsequently by hand, you can do thiswith the command:

/etc/init.d/eecd_mods_src start

If you want to have the compiler outputs displayed, you start make directly indirectory /etc/srvmagt/sources.

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3.5 ServerView Agents maintenance after the installation

3.5 ServerView Agents maintenance after the installation

3.5.1 The srvmagt script

Once you have installed the ServerView Agents for Linux, as described in "Installation viaServerView Suite DVD 2" on page 33 or in "Installation from a directory" on page 34,further functions are provided for maintenance via the srvmagt script.

1. Open a terminal (as root)

2. Enter the command, see syntax.

Syntax[/usr/sbin/]srvmagt [option] [action]

For option you can specify:

-fForces the intended action against an issued warning/rejection.

In that case you act on your own risk and responsibility. The behavior andfunctionality is undefined.

-h | --helpDisplays the command syntax and exits.

-nDoes not start any ServerView Agents' daemon during installation with the installaction.

-p <path>Here you can specify the directory containing the RPM packages.

<path> is a path to a directory in a local or remote file system.

The path option must not contain spaces or special characters.

-RInstalls the ServerView RAID Manager RPM package, if it is supplied together with theother RPM packages.

--ssm install | not-installDetermines the installation of the ServerView System Monitor Web Interface. Default isto install the package.

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3.5 ServerView Agents maintenance after the installation

This option is only evaluated on Red Hat, SUSE and Oracle Linux systems.

-v <vers>Indicates the version to handle. Default is the version of the script.

--versionPrints the script version and exits.

-VPrints verbose information.

For action you can specify:

installInstalls (repairs, updates) all ServerView Agents Linux RPM packages according to thealready installed configuration and the version supplied with the -v option. Thecorresponding services (i.e. daemons) are started afterwards unless the -n option isalso given.

startStarts ServerView Agents Linux.

restartRestarts ServerView Agents Linux.

statusShows status of ServerView Agents Linux.

diagCollects diagnostic material by calling PrimeCollect(8).

stopStops ServerView Agents Linux.

removeRemoves all ServerView Agents Linux RPM packages.

If the operating system is Citrix XenServer, the ServerView RAID package is alsoremoved at the same time.

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3.5.2 Configuring agents

The file /etc/srvmagt/config contains information which enables you to restrict access tothe managed system and select other operating parameters.

Lines that begin with the "#" sign are comment lines and the other lines have thefollowing format:

<keyword>=<value>

AgentPermission Basic permission for other systems to set values on the local server withthe help of SNMP commands (2: not allowed, 3: allowed, default: 2(default for Japanese OS environment: 3)). If you want to permit SNMPSetRequests you must set the value to 3 here and configure the SNMPservices appropriately (see "Configuring SNMP services" on page 21).

AgentShut Permission for remote shutdown/reboot of the local server using SNMPcommands (2: not allowed, 3: allowed, default: 2, i.e. not allowed(default for Japanese OS environment: 3)). If you want to permit SNMPSetRequests you must set the value to 3 here and configure the SNMPservices appropriately (see "Configuring SNMP services" on page 21).

ShutdownDelay Indicates the time delay (in minutes) between an SNMP shutdownrequest and the shutdown.

NoAccountCheck If a value other than 0 is specified for this entry, you are not promptedfor a password when you modify settings via ServerView. The defaultvalue is 0, i.e. the user group authentication is enabled by default. Inthis case a user group must be entered under UserGroup, to which theuser that wishes to change the SNMP settings must belong.

Please note that a deactivated password query can pose a considerablesecurity risk.

UserGroup If 0 was specified for NoAccountCheck, Operations Manager requires auser/password combination on the management station in order for theSNMP settings to be changed. In order for a user to be granted accesspermission, the user must belong to the user group specified forUserGroup. The default setting is bin, which includes root. (The defaultsetting for Japanese OS environment is svagtuser.)

If the user group specified here does not exist, it must be created usingoperating system-specific resources.

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ScanTapeDevices If this is set to something other than zero, the tape devices /dev/nst*are opened in order to get their current status. The opening of the tapedevice might cause (depending on the driver) an unintentional changeof its read/write position. If the tape device is shared among servers,this parameter makes sure that Operations Manager does not impacttape operations (e.g. backup) by state queries. The default is zero, i.e.tape devices are not opened.

TraceFileLimit Controls the size of the trace files stored under /var/log/srvmagt (1 isthe default value, required space approx. 200 MB, 0 means no tracefiles, 2 means extra large trace files approx. 400 MB).

InventoryRescan Specifies the time period (in minutes) within which the inventory dataof the server is updated. Supported values are: 0, 120...34560. Thevalue 0 disables the update. Values between 1 and 120 are set to 120.Values greater than 34560 are set to 0. The default value is 120 (Thedefault value for Japanese OS environment is 0).

Note that changes made to the config file will only take effect on restarting theagent. You can do this by restarting the server or by entering the followingcommand as the system administrator:

/usr/sbin/srvmagt restart

Citrix Xen or Xen

To support the performance and threshold manager for Citrix Xen or Xen in the ServerViewOperations Manager, it is necessary to configure account information for the system withinServerView VME agent. In order to do so, the following steps are necessary:

1. Edit the file /etc/srvmagt/VME/etc/app.config.xml.

2. Search for the section titled <authentication>.

3. Fill in user and password information as necessary.

Example

E.g. <User>us123</User><Password>123passwd</Password>

The password is in plain text, so you must limit access to this file and youshould not use a privileged user.

4. Save the file.

5. Restart the ServerView Agents.

KVM virtual hosts don't require username and password.

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3.5.3 Improved availability of ServerView Agents

The start script srvmagt(8) of ServerView Agents invokes the srvmagt cron scriptsrvmagtCron to run every 15 minutes.

srvmagtCron checks the eecd daemon, the ServerView Agents, SVRemoteConnector and theSNMP daemon snmpd and restarts them if they are not running. Additionally the scriptwrites the time of each check into the first line of the file/var/log/srvmagt/log.srvmagtCron.

Stopping the ServerView Agents with srvmagt(8) turns this periodical supervision off.

srvmagtCron will not be removed from the root's crontab in order to keep changes of thesensitive crontab to a minimum. Actual execution depends on existence of thesrvmagtCronOn file in the srvmagt root directory. This file is created during start ofServerView Agents and removed when they are stopped.

3.5.4 Uninstalling ServerView Agents

The items saved on the server's BIOS are not restored, even when ServerView Agents areuninstalled. Restore the settings to the original state, and then uninstall the ServerViewAgents.

Make sure you do the following before uninstalling ServerView Agents.

1. Disable the Software Watchdog, BOOT Watchdog and Power ON/OFF settings.

2. If threshold monitoring and report creation have been applied by PerformanceManager, cancel these services to the server.

3. When uninstalling the ServerView Agents, some settings that are configured usingServerView Operations Manager are deleted. The option to take over the settingsautomatically is not provided, so make sure you keep a copy of the settings beforeuninstalling, as you will have to configure them again after the update installation.

To uninstall the ServerView Agents, enter the following:

/usr/sbin/srvmagt remove

On Citrix XenServer, ServerView RAID Manager is also uninstalled using this command.

3.5.5 Starting and stopping the ServerView Agents

After the ServerView Agents have been installed, the agents are started automatically witheach system startup. For diagnostic purposes, it may be meaningful to explicitly stop andthen restart the agent.

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Starting agents

You start the agents with the following call:

/usr/sbin/srvmagt start

You must make sure that you start the SNMP master agent snmpd before you startthe Linux agent.

Stopping agents

You stop the agents with the following call:

/usr/sbin/srvmagt stop

3.5.6 Starting and stopping ServerView CIM Provider

Starting and stopping of the ServerView CIM Provider is done by the CIMOM.

For startup and shutdown of the CIMOM, see the documentation of the respective CIMOM.

3.5.7 Additional information

l If an S30 or S40 is connected to a server via SCSI (SAF-TE), but not registered by theagents it may be that there are not sufficient device files set up in Linux. These devicefiles are necessary for the communication of SNMP agents and the storage expansionunits. By default, Linux sets up 16 device files for the SCSI connections: /dev/sg0through /dev/sg15. If you wish to connect more than 16 devices via SCSI you will needto add additional device files. The number of SCSI device files can be found in the file/proc/scsi/scsi. Additional device files (/dev/sg) can be added using the followingcommand:

mknod /dev/sg<number> c 21 <number>

In place of <number> enter the numbers in sequence in relation to the last existingentry (for example, 16 and above, if the last entry contains the number 15). After youhave created new device files you must restart the server.

l If new hardware (e.g. a remote service board) has been installed or a new storageexpansion unit has been added and not recognized then you will need to carry out a“rescan” of the eecd (environment enclosure control daemon). Restart the eecd usingthe following commands:

/etc/init.d/srvmagt stop

/etc/init.d/eecd stop

/etc/init.d/eecd rescan

/etc/init.d/srvmagt start

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3.5.8 Setting an administrative user

Only users belonging to the group that have Administrator privileges for ServerView canperform operations such as configuring Automatic Server Reconfiguration & Restart (ASR)settings (e.g. fans, temperature, restart settings) for the monitored server and shuttingdown the server from ServerView Operations Manager. These operations require theadministrative user's name and password.

The group with Administrator privileges is a group set to UserGroup, as described in"Configuring agents" on page 38.

To set an administrative user, proceed as follows:

l Create a new user as an administrative user:

Log in as a root and execute the following commands:

1. Specify the group name that has Administrator privileges in the G option of theuseradd command:

# useradd -G <group name that has Administratorprivileges> <user name>

# passwd <user name>

For <user name>, specify a name for the user to be created.

2. Use the passwd command to set the password for the new user. The passwordmust be entered twice for verification.

The newly created user name is enabled when the password is set. For details of eachcommand, refer to the useradd (8) and passwd (1) man page.

l Set the existing user as an administrative user.

Contact the system administrator to check whether the existing user to be set belongsto multiple groups and then execute the following command.

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If the user only belongs to the main group:

# usermod -G <group name that has Administrator privileges><user name>

If the user belongs to multiple groups:

# usermod -G <group name that has Administratorprivileges>,<user group,...> <user name>

Specify the group name that has Administrator privileges in the G option of theusermod command. To specify multiple groups, separate them with a comma ",". If thegroup to which the user previously belonged is not specified, the user is deleted fromthat group. Specify all groups to which the user is to belong.

For <user name>, specify the user name as an administrative user.

For details of the usermod command, refer to the usermod (8) man page.

You can also set the groups directly by using the vigr command or set them using GUItools. For details, refer to the vigr (8) man page or the Red Hat Linux manuals.

3.5.9 Computer information change after installation

If the computer name or IP address of the server in which the ServerView Agents areinstalled for management is changed, you do not need to change the settings etc. on theServerView Agents.

However, if you have previously edited the snmpd.conf file for an individual environment,edit the snmpd.conf file again if necessary.

After you have edited the snmpd.conf file, restart the snmpd service and the ServerViewLinux Agent as follows:

1. Log in as root.

2. Execute the following command.

# /usr/sbin/srvmagt stop

# /etc/init.d/snmpd stop

# /etc/init.d/snmpd start

# /usr/sbin/srvmagt start

3.5.10 Update installation / kernel update

This section describes the update installation process of ServerView Linux Agents.

1. If you have set the software watchdog and the BOOT watchdog to Enable, set them toDisable.

2. Update the kernel via kernel update and then reboot the operating system.

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3. /etc/snmp/snmpd.conf_svsave file creation (Japanese environment only).

Check whether the file /etc/snmp/snmpd.conf_svsave exists.

If the file does not exist, create it with the following command:

# cp /etc/snmp/snmpd.conf /etc/snmp/snmpd.conf_svsave

If the snmpd.conf_svsave file exists, it is not edited in the installation script.

4. When the default format of syslog is changed manually by an administrator thenplease follow the instructions described in the Driver Monitor configuration text fileincluded in the ServerView Agents Linux package.

5. Update the ServerView Linux Agents.

6. If you have disabled the software and BOOT watchdog in step 1, enable them again.

3.5.11 Outputting reports with Performance Manager

The report settings of Performance Manager enable outputting reports.

Storing the report data

The report data is stored in the following folder: /var/srvmagt/reports/

Files of report data

The following files are created for each report. xxx indicates a report name which is set inPerformance Manager:

l xxx.dat

l xxx.ind

l xxx.names

If you delete the report settings in Performance Manager, these files will also be deleted.

If you do not set Maximum number of recorded report entries for the reportdefinition in Performance Manager, or if you output reports for a long time bypolling the server at short intervals, this may lead to disk space constraintsbecause a file grows too large. To avoid this, make sure you set the number ofentries and the interval for outputting reports correctly.

3.5.12 Temporary file under /tmp directory

When the ServerView Agents are started, a temporary file with the size 0 bytes is created inthe /tmp directory with the name S.xxxxxx (xxxxxx is an arbitrary alphanumeric string).

This file allows the subagent of the ServerView Agents and snmpd to communicate.

The location of this file cannot change.

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3.6 Configuring APC UPS

Moreover, the ServerView Agents might not operate normally if you delete the filemanually.

3.5.13 Source name of syslog

When the ServerView Agents detect a hardware error, it reports the error in syslog. Thesource name of the events reported by ServerView Agents is Serverview.

3.6 Configuring APC UPSThe following description is only valid for PRIMERGY.

In order to monitor the UPS, the corresponding agents (APC) must be installed on theserver. For an APC UPS with a web card, the relevant SNMP agent is pre installed on theweb card.

If you want the existing UPS configuration to be displayed in the Operations Managerapplication, then you must first enter it via the installation program. Automatic detectionof the UPS has not yet been implemented. Every UPS entry will then contain, among otherthings, the hardware that it monitors.

The oemups utility is available for configuring the UPS. To add UPS entries, enter thefollowing command:

oemups -a

The Vendor Name, UPS Type, IP Address and Cabinet ID parameters will then be queried.Default values (American Power Conversion, APC UPS, 0.0.0.0, 0) will initially appear inthese fields. For IP Address, you have to enter the IP address of the server or the IPaddress of the UPS with a web card.

You can list all existing UPS entries using the following command:

oemups -l

You can delete a UPS entry with the command:

oemups -d <number of the UPS entry>

Note that any changes made will only become active after the server has beenrebooted.

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