Server-based Computing in Education

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    S e r v e r - b a s e d C o m p u t in g in E d uc a t io n

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    odays academic inst i tut ions face cr i t ica l IT chal lenges that r iva l those of any industry . Students ,

    facu l ty an d ad min is t ra t i ve s ta f f , wh e th er th ey a re o n camp u s , a t h o me o r wo rk in g f ro m remo te

    fac i lit ies , n ee d ac ce ss to a g ro w in g n u mb er o f ac ad e m ic ap p l ica t io n s , as w e l l as th e In te rn e t . E very yea r ,

    IT p ro fess io n a ls w o rk in g fo r sch o o ls , co lleg e s an d u n ive rs i ties m u s t su p p o r t a n ew in fl u x o f s tu d en ts u s in g

    a va r ie ty o f co m p u t in g eq u ip me n tfro m 2 8 6 P Cs to th e l a tes t h an d -h e ld d ev ices . Acad e m ic in s titu t io n s o f

    a l l s izes, confronte d w ith lim ited IT budge ts , are se arc hing for innovat ive w ays to supp ort s tude nts and fac ulty,

    w h ile s im u ltan eo u s ly leve ra g ing th e i r ex is t in g c o m p u t in g in ves tm en ts .

    In this p ap er , w e w ill lo o k a t th e IT ch a l len g e s o f th e ed u c a t io n co m m u n ity, an d e xp lo re h o w Ci t r ix

    S erver -b a sed Co m p u t in g so lu t io n s ca n b e n efi t an y ac ad e m ic in s t itu t io n , reg a rd less o f s i ze , lo ca t io n

    o r co mp u t in g en v i ro n men t .

    S e c tio n 1: IT Ch a lle n g e s o f Ac a d e m ic In s tit ut io ns

    Ma nagement Challenges

    Access Cha llenges

    Performance Challenges

    Security Challenges

    S e c tio n 2 : C it rix S e rv e r -b a se d C o m p ut in g : A B e t t e r Ap pr oa c h

    How Does Citrix Server-based Computing Work?

    What is Citrix ICA (Independent Computing Architecture)?

    Role of ICA

    Server-based Computing Compared to Network Computing and Traditional Client/Server Computing

    S e c t io n 3 : H o w C it rix S e rv e r- ba s e d C o m p ut in g S o lv e s t he C ha lle n ge s

    o f A c a d e m ic I n s t i t ut io n s

    Ma nagement Solutions

    Access Solutions

    Performance Solutions

    Security Solutions

    S e c t io n 4 : C it rix S e r ve r -b a s e d C o m pu tin g S c e na r io s fo r Ac a d e m ic I ns tit ut io ns

    Satellite Campus Computing Cross-Platform Computing

    Web Computing

    Remote Computing

    Thin-Client Device Computing

    TT

    C O N T E N T S

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    IT Ch a lle n g e s o f

    Ac a d e m ic In s t it u t io n s

    The fiscal restraints and special user needs of the

    academic community provide a select set of IT

    challenges. Finding solutions for these challenges is all

    the more difficult because of the limited range of solution

    products available today. While some products are

    targeted at one or two problem areas, IT professionals in

    academia need technology solutions which can address

    the total scope of management, access, performance

    and security.

    M a n a g e m e n t C h a lle n g e s

    Deploying vital applications in an academic environment

    has a lways been complex, time-consuming and,

    ultimately, expensive. Beyond having to physically

    distribute applications to every client device, IT staff

    must solve the inherent problems associated with version

    control, support, multiple system configurations a nd

    data replication. Managing IT for a large university

    campus with thousands of students and faculty dispersed

    across a variety of locations can quickly make the

    expense of application ownership cost-prohibitive.

    Ac c e s s C h a lle n g e s

    Most academic computing environments comprise a

    broad mix of disparate client devices, operating systems,

    LAN protocols and network connections. Providing

    students and faculty with access to Windows-based

    applications in this type of environment is diffi cult at

    best and often involves costly upgrades, problematic

    emulation software and complete application rewrites.

    P e r f o r m a n c e C h a lle n g e s

    Applications designed for high-bandwidth networks and

    powerful desktop computers are not well-suited for the

    variety of client devices and network connections in use

    at academic institutions today. These applications strain

    already congested networks and yield poor performance

    over low-bandwidth and remote connections. As a

    result, many students and faculty simply avoid using the

    applications altogether, and the institutions investment

    in the application is wasted.

    1

    S E C T IO N 1

    S B CS e r v e r

    C l a s s r o o mL a b s

    C l a s s r o o m s a n dA d m i n i s t r a t i v e

    O f f i c e s

    L i b r a r i e s

    L ANN e t w o r ko r

    I n t e r n e t

    S a t e l l i t eC a m p u s e s

    K i o s k

    D o r m i t o r i e s

    H o m e s

    W i r e le s s L A N s a n dI n f o r m a t i o n A p p l ia n c e s

    Server - b ased co mp u t in g leverag es yo u r

    ex is t in g reso u rc es b y ext en d in g

    ap p l ica t io n s an d d at a t o yo u r var io u s

    c l a s s ro o m s , d e p a r t m e n t s a n d c a m p u s e s .

    St u d en t s an d ad m inis tra t o rs can u se

    v ir t u a lly an y d ev ice a n d g e t L A N - like p er f o rm an ce

    over mult ip le types of connect ions, including LAN,

    WA N , In t ern et a n d d i rect d ia l- u p .

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    S e c u r it y C h a lle n g e s

    Security issues are especially difficult because, in traditional

    client/server architectures, critical applications and data

    exist not only on the server, but also on client desktops

    spread across the network. With classified da ta dispersed

    to so many client devices, the risk of unauthorized users

    gaining access to confidential information, or data

    getting lost or stolen, is greatly increased.

    C i t r i x S e r v e r - b a s e d

    Com put ing: A Bet te r Approac h

    Citrix Server-based Computing is an innovative

    approach to delivering vital applications

    to end-user devices(clients). With this approach, a ll

    applications are deployed, managed, supported and

    executed 100 percent on the server. It doesnt matter

    if the client device is a full-featured PC, a notebook

    computer, a legacy PC, a Macintosh system, a UNIX

    workstation or a true thin-client device like a

    Windows-based terminal or ha nd-held information

    appliance. In server-based computing, all client devices

    function as thin clients and a ll have the ability to

    access and work in highly graphical, Window s-based

    applications on the server.

    The benefits of the Citrix approach are unparalleled.

    Universities and other academic institutions are better

    able to extend the use of their existing hardware and

    networks. Application installations, updates and

    additions are made only onceon the serverand

    then are instantly available to users anywhere, with

    exceptional performance. IT staff have the ability to

    manage applications on the network from a single point

    and provide system-wide security for data and applications.

    The end result: server-based computing is rapidly

    becoming the most reliable way to reduce the

    complexity and total costs associated with large,

    complex computing environments.

    H o w D o e s C i tr ix S e r v e r - b a s e dC o m p u t in g W o r k ?

    Citrix Server-based Computing is comprised of three

    critical technology components. The first is a multi-user

    operating system which enables multiple concurrent

    users to log on and run applications in separa te,

    protected sessions on a single server. The second is

    a remote presentation services protocol that separates

    the applications logic from its user interface, so only

    keystrokes, mouse clicks and screen updates travelthe netw ork. As a result, application performance is

    bandwidth-independent. The third key component,

    centralized application and client management, enables

    large computing environments, such as a state university

    system, to overcome the critical application deployment

    challenges of management, access, performance

    and security.

    In server-based comput ing, mult i -user capabi l i t ies al low

    ap p l ica t io n s an d d at a t o b e d ep lo yed , man ag e d , su p p o r t ed

    a n d e x e c u t e d 1 0 0 p e r c e n t o n t h e s e r v e r.

    2

    S E C T IO N 2

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    W h a t Is C i t r ix I C A (I n d e p e n d e n t

    C o m p u t in g A r c h it e c t u r e ) ?

    Citrix ICA is a computing architecture which shifts the

    burden of application processing from client device to

    server. This allows organizations to deliver applications

    and information anywhere, to any device, operating

    system or network infrastructure.

    Citrix ICA includes a server software component,a network protocol component and a client software

    component. On the server, Citrix ICA has the unique

    ability to separate the applications logic from the user

    interface at the server and transport it to the client over

    standard network protocolsIPX, SPX, NetBEUI,TCP/IP and PP Pand over popular network

    connectionsasynchronous, dia l-up, ISDN , Frame

    Relay and ATM. On the client, users see and work

    with the applications interface, but 100 percent of the

    application logic executes on the server. Citrix ICA

    transports keystrokes, mouse clicks and screen updates

    over standard protocols to the client, consuming less

    than 20 kilobits per second of network bandwidth.

    R o l e o f I C A

    The efficiency of Citrix ICA enables the latest, most

    powerful applications to be accessed w ith exceptional

    performance from existing PCs, Windows-based

    terminals, network computers and a new generation

    of business and personal information appliances. With

    over two million ports in use worldwide, Citrix ICA is

    a mature, reliable technology that is quickly becoming

    the de factoindustry standard for server-based

    computing.

    3

    S E C T IO N 2

    A h ig hly e f fic ien t remo t e p rese n t a t io n serv ices p ro t o co l

    sep a rat es a n ap p l ica t io n s lo g ic f ro m i ts u ser int er f ace an d

    a l lo w s o n ly keyst ro kes , mo u se c l icks an d sc reen u p d at e s

    t o t rave l t h e n et wo rk .

    Shared E thernet 10 M bps

    W i re les s E t he rne t 2 M bps

    I SD N 64 K bp s

    M odem 28 .8 K bps

    I C A S t r e a m

    Server - b ased co mp u t in g p ro v id es an

    ideal solution for bandw idth-constrained

    environments. I t of fers users LAN- l ike

    appl icat ion performance over vir tual ly

    an y t yp e o f c o n n ect io n .

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    S e r v e r - b a s e d C o m p u t in g C o m p a r e d t o

    N e t w o r k C o m p u t in g a n d Tr a d it io n a l

    C lie n t / S e r v e r C o m p u t in g

    While all three computing models have a valid role in

    todays enterprises, its important to note the differences

    betw een them. In the tra ditional client/server architecture,

    processing is centered around local execution using fat,

    powerful hardw are components. In the network

    computing architecture as defined by Sun, Oracle,

    Netscape, IBM and Apple, components are dynamically

    downloaded from the network into the client device for

    execution by the client. But w ith the Citrix server-based

    computing approach, users are able to access business-

    critical applicationsincluding the latest 32-bit

    Windows-based and Java applicationswithout

    requiring them to be dow nloaded to the client. This

    approach also provides considerable total cost of

    application ow nership savings since these applications are

    centrally managed and can be accessed by users without

    having to rewrite them.

    Some of the other differences in the three types of

    architectures are listed in the following chart:

    4

    S E C T IO N 2

    C o m p u t i n gA r c h i t e c t u r e

    P r o c e s s i n g

    M o d e l

    H a r d w a r e

    F o o t p r i n t

    A p p l i c a t i o n

    A r c h i t e c t u r e

    N a t iv e D e v ic e

    N a t i v e

    A p p l ic a t i o n Ty p e

    S e r v e r - b a s e dC o m p u t i n g

    100% Server Execution

    Thin or Fat

    Monolithic, Component or

    2- or 3 -Tier Client/Server

    Variable o r Fixed Function

    (PC, NPC, NC, WBT)

    Windows o r Java

    N e t w o r k

    C o m p u t i n g

    Dow nload and Execute

    Fa t

    Component

    Variable Function (NC)

    Java

    T r a d i t i o n a l

    C l i e n t / S e r v e r

    Local Execution

    Fat

    2- or 3 -Tier Client/Server

    Variable Function (PC)

    Windows

    Basically, the server-based computing approach delivers all the benefits of both host computing and personal

    computing.

    H o s t C o m p ut ing B e ne fi ts P e rs o na l C o m p ut ing B e ne fi ts

    Single-point management Thousands of off-the-shelf applications

    Physically and technically secure Low-cost and fast-cycle application development

    Predictable ownership costs Standards ba sed

    Mission-critical reliability Graphical, rich data and easy to use

    Bandwidth-independent performance Wide choice of device types and suppliers

    Universal application access

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    5

    H o w C it r ix S e r v e r - b a s e dC o m p u t in g S o lv e s t h eC h a lle n g e s o f Ac a d e m ic

    Inst i tut ions

    Citrix Server-based Computing is an ideal solution for

    schools and universities because it enables every student,

    faculty member and administrator to increase

    productivity regardless of their connection, location or

    operating system. C itrix provides solutions in each of the

    areas tha t most concern IT professionals in academia.

    M a n a g e m e n t S o l ut io n s

    Citrix Server-based Computing solutions enable IT staff

    to deploy, manage and support applications in minutes,

    instead of hoursall from a single location. Network

    administrators can a ssign applications to servers and

    provide applications to students and faculty over LAN,

    WAN and dial-up connections.

    Through our strategic partnership, Microsoft has

    licensed the C itrix MultiWin technology to create multi-

    user functionality for Windows NT 4.0 and the

    upcoming Window s 2000 Server operating system.The resulting product, Microsoft Windows NT Server

    4.0, Terminal Server Edition delivers multi-user

    capabilities to enterprises using the Windows NT Server

    operating system. Citrix Server-based Computing

    softw are adds significant va lue to Terminal Server by

    delivering a broad range of server-based computing

    capabilities, including the ability to

    cost-effectively manage and support large enterprises as

    they grow in size and complexity. Citrix Server-based

    Computing solutions enable enterprises to extendWindows-based applications to heterogeneous

    computing environments, provide enterprise-scale

    mana gement capabilities and ensure seamless integration

    of the users local and remote resources and applications

    with exceptional performance.

    A c c e s s S o lu t io n s

    Citrix Server-based Computing provides access to

    virtually any Windows-based application, across any

    type of network connection to any type of client. Since

    all applications and data are centralized, users anywhere

    can gain access to their email, database information,

    critical applications, student data, accounting and

    human resource tools, or the Internet. Citrix Server-

    based Computing works with any clientfrom

    the latest Pentium PCs, Window s-based terminals and

    network computers to legacy DOS PCs, Macintosh

    systems, UNIX workstations and O S/2 desktops. It is

    even possible to embed Windows applications right into

    a schools Intranet Web pages. The application looks,

    feels and performs as if it were running locally, but it is

    actually executing on the server. Faculty and staff can

    work in real time with critical databases such as student

    records and lesson plans.

    Citrix Server-based Computing solutions provide high-

    speed remote access over LAN, WAN or Internet

    connections, making it possible for schools and school

    boards to share applications and other resources

    between districts and regions.

    Server - b ase d co m p u t in g is t h e h ig h - p er f o rman ce so f t ware

    so lu t io n t h at a llo w s co n cu r ren t access t o server - b ased Win d o ws

    appl icat ions f rom any cl ient

    S E C T IO N 3

    S B CS e r v e r D e s k t o p P C

    N e t P C

    N e t w o r kC o m p u t e r

    M a c i n t o s h

    L e g a c y P C2 8 6 / 3 8 6 / 4 8 6

    U N I X

    W in d o w s - B a s e dT e r m i n a l

    N o t e b o o k P C

    P C B r ow s e r

    W i r e l e s sL A N s a n d

    I n f o r m a t i o nA p p l i a n c e s

    N e t w o r k

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    P e r f o r m a n c e S o lu t io n s

    Citrix Server-based Computing solutions provide

    bandwidth-independent performance for students,

    faculty and administrators, regardless of how they access

    academic resources. Since application activity occurs on

    the server, users get blazing speed over the existing LAN.

    With this approach, an older machine, such as a 386 PC,

    delivers the same performance as a Pentium w orkstation.

    Remote users can connect to the network using 14.4

    Kbps modems, and get LAN-like performance. The

    Citrix approach works effectively over analog or ISDN

    modems, WANs, w ireless LANs and even the Internet

    with performance levels up to 10 times faster than

    existing remote-node servers.

    S e c u r it y S o lu t io n s

    With server-based computing, the security of academic

    applications and data is dramatically improved since all

    vital information is kept on a centralized server. Actual

    data never gets downloaded to an end-user device, so

    critical applications and sensitive student information

    remain safe. By fully incorporating Window s NT multi-

    level security, Citrix Server-based Computing solutions

    ensure that only authorized users have access to secure

    data . Administrators can lock dow n specific files,

    directories and system areas as well as the entire system,

    improving the security of servers on the LAN/WAN or

    Intranet.

    6

    S E C T IO N 3

    Wit ho u t serve r - b ased co m p u t in g , yo u r v i t a l files an d

    ap p l ica t io n s are sp read t h ro u g h o u t th e e n t erp r ise , m akin g

    secu r i t y a ser io u s p ro b lem.

    Wi t h server - b ased co m p u t in g , yo u g et e yes- o n ly secu r it y

    s ince b u s iness- cr i t ica l d a t a an d a p p l ica t io n s can b e see n

    an d u sed w it h o u t b e in g d o w n lo ad e d t o t h e en d u ser .

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    C i t r i x S e r v e r - b a s e d

    C o m p u t in g S c e n a r io s f o r

    Ac a d e m ic In s t it u t io n s

    The following scenarios demonstrate how Citrix Server-

    based Computing can help academic institutions

    overcome the challenges of application deployment and

    management in large, complex computing environments.

    S a t e l lit e C a m p u s C o m p u t in g

    P r o b l e m

    To better serve and support communities across a widegeographic region, many colleges and universities are

    opening satellite campuses. While these off-site facilities

    are helpful to students who cannot attend classes at a

    central campus, they create considerable problems for IT

    staff who must support users at these remote locations.

    Traditionally, new individual LANs have been built for

    each satellite campus. But configuring and managing

    these LANsand the information on themcan create

    substant ial mana gement obstacles. In addition, since

    most remote campuses are connected by WANs to the

    central campus, vital data and applications must travel

    back and forth across the network.

    This type of setup creates user delays and unacceptable

    application response. Unt il now, the only solution option

    was to regularly invest in new higher-capacity WAN

    connections.

    So lu t io n

    Citrix Server-based Computing solves the problems

    associated with satellite campuses because it minimizes

    network traffi c, even for Windows-based, 32-bit

    applications. This server-based approach allows

    applications to be deployed, supported and managed

    from the central campus without the need fo r satellite

    campus administrators.

    S a t e l l i t eC a m p u sR o u t e r

    R o u t e r

    An yD e s k t o p

    D a t a b a s eS e r v e r

    WA N

    S B CS e r v e r

    7

    S E C T IO N 4

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    C r o s s - P l a t f o r m C o m p u t in g

    P r o b l e m

    As schools and universities embraced technology in theclassroom, they purchased generation after generation

    of the latest hardware, software and networking

    equipment. M ore often than not, this resulted in a

    stockpiles of diverse client devices, including

    286/386/486 PC s, M acintosh systems and UNIX

    workstations. Many institutions are now forced to

    employ a variety of operating systems, processing

    power and connectivity options.

    For IT professionals attempting to deploy the latest 32-bitWindows-based applications to students and faculty

    system wide, these existing technology investments are

    a formidable impediment. As a result, many academic

    institutions have resorted to using problematic emulation

    softw are or investing in costly application rewrites.

    So lu t io n

    Citrix Server-based Computing is a better, more cost-

    effective solution because it enables virtually any existing

    device in the enterprise to access Window s-based

    applications without special emulation software, changes

    in system confi guration or application rew rites. This

    means that schools and universities can maximize their

    investment in existing technology while allowingstudents, teachers and administrators to work in their

    preferred computing environments.

    W e b C o m p u t in g

    P r o b l e m

    While Web computing continues to gain in popularity,

    the task of deploying interactive applications on a n

    Intranet or the Internet remains difficult and time

    consuming. New hardware and software are usually

    required to deploy these solutions, and every time the

    application changes, the Web-based application needs

    to change as well.

    So lu t io n

    With C itrix Server-based Computing, administrators can

    launch and embed Windows-based applications into

    HTML pages without rewriting a single line of code.

    Students and faculty can access academic applications

    quickly and easily from the school Intranet or public

    Internet sites affiliated w ith the institution.

    A n y W e bB r o w s e r

    W e bS e r v e r

    S B CS e r v e r

    R o u t e r

    HTM

    L

    Applic

    atio

    n

    I n t e r n e t& I n t r a n e t

    M a c i n t o s h

    L e g a c y P C

    U N I X

    S B CS e r v e r

    L AN

    8

    S E C T IO N 4

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    R e m o t e C o m p u t in g

    P r o b l e m

    The changing technology environment is allowing moreand more students, faculty and administrators to work

    at home and from other remote locations. As a result,

    a variety of network connections are being used to access

    academic applications. Unfortunately, lower bandwidth

    severely inhibits application performance. This poor

    performance leads many users to abandon trying to

    access applications altogether.

    So lu t io n

    Citrix Server-based Computing works for remote users

    because it keeps all application processing on the server,

    meaning less traffic is sent across the network. Plus, its

    optimized for low-bandwidth connections so users can

    get LAN-like performance over analog or ISDN

    modems, WANs, w ireless LANs and even the Internet.

    With Citr ix Server-based Computing, IT staff can

    deploy and manage vital applications and support

    remote usersall from one location.

    T h in - C lie n t D e v ic e C o m p u t in g

    P r o b l e m

    While some schools and universities have installed mini-and mainframe computing systems that deliver a few

    of the same centralized computing benefits as server-

    based computing, these types of machines werent

    designed fo r the thousands of G UI-based Window s

    applications available today. In addition, many of todays

    new devices, like Windows-based terminals, PDAs and

    wireless tablets are not compatible with the Windows-

    based academic applications unless rewrites are performed.

    Also, teachers and students who work on these devicesand are familiar with their text-based interfaces are

    typically slow to adopt to new operating systems.

    So lu t io n

    With server-based computing, the latest Window s-based

    academic applications can be extended to any

    thin device without application rewrites. This enables

    students and faculty to work in their preferred environments

    and still access the Windows-based applications they

    need to be productive. As a result, the academic

    institution reaps the financial benefits of usingcomparat ively inexpensive ICA clients.

    N e t w o r kC o m p u t e r s

    W i r e l e s sT e r m i n a l s a n d

    I n f o r m a t i o nA p p l i a n c e s

    W i nd o w sT e r m i n a l s

    S B CS e r v e r

    L AN

    N o t e b o o k

    N o t e b o o k

    D i a l - u p

    D i a l - u pR e m o t eN o d eS e r v e r

    S B CS e r v e r

    9

    S E C T IO N 4

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    1999 Citrix Systems, Inc. Citrix , WinFrame and ICA are registered trademarks of Citrix Systems, Inc. MultiWin and MetaFrame are

    trademarks of C itrix Systems, Inc. for w hich there are pending applications for registration in the U.S. Patent and Trademark O ffice.

    W o r l d w i d e H e a d q u a r t e r s

    C i t r ix Sys tem s , Inc .

    6 4 0 0 N W 6 t h W a yFor t Laude r da le , FL 3330 9 USA

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