Serious capability in one business management platform

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MYOB GUIDE – SERIOUS CAPABILITY IN ONE BUSINESS MANAGEMENT PLATFORM

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Serious capability in one business management platformYour guide to the features and benefits of MYOB Advanced Professional Services

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Introduction

Job management

Financial

Sales & purchasing

People & payroll

CRM & marketing

Platform capability

Delivering value, boosting efficiency, promoting growth

Transforming your business for the better

Smoother processes, better access – greater efficiency

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Functionality for every part of your business

As an ‘all-of-business’ platform, MYOB Advanced delivers capability across your business – from marketing to finance, CRM to payroll, sales to project management.

The platform is a powerful business management tool. You get a continual view of your business performance with real-time dashboards and notifications to help you manage day-to-day operations, flexible interfaces that can be used on a web browser or through a mobile app, and the capacity to integrate with third-party software providers.

Capability

Efficiency, streamlined processes, time-savings, automation and 360° visibility – MYOB Advanced Professional Services delivers serious capability in one business management platform.

A cloud-based enterprise solution, it’s designed to transform the way you manage your practice day-to-day, help you make better business decisions and drive your business growth.

MYOB Advanced Professional Services

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Job management

The platform gives you a full view of budgets, timelines, and job progress in real-time, so you can see the status of every project on any device – in the office, at home or out in the field. Workflows can be configured to suit the exact needs of your business and custom dashboards let you spot potential issues early.

Job management built for you Highly configurable workflows to suit even the most complex practice or job. Easily schedule jobs using capacity planning functionality and control access to projects, features and client details by office, team, or staff level.

Custom templatesCreate custom templates for service lines, including tasks, budgets, and owners.

Track and manage jobs in real timeCustomisable dashboards to show job progress and highlight when the job is going off track or over budget.

Automatic alertsSet up automatic alerts if jobs go over budget or miss deadlines.

Time and expenses on the moveOnline and mobile systems allow time tracking against staff members, teams, or projects from wherever the work is done.

Job reportingAn all-in-one management tool to calculate finances, track labour costs, analyse trends and create detailed reports in real-time.

SALES & PURCHASING

CRM & MARKETING

PEOPLE & PAYROLL

FINANCIAL

JOB MANAGEMENT

Advanced Professional Services

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Financial

MYOB Advanced features an integrated General Ledger. This solution eliminates the need to maintain multiple sources of truth in different systems, giving you a complete view of the state of your accounting practice including managing your firm’s compliance, your accounts payable and receivable and your firm’s profit and loss reporting.

The integrated General Ledger also enables your Work in Process activity to not just be recorded against a job budget, but also reflected in your firm’s profit and loss reporting. Plus, gain insights from reporting which job types, for which customers, are the most profitable.

Bank feedsAutomate manual data entry and coding with the best quality bank feeds.

Powerful integrated General Ledger General Ledger system built in, with multi entity and location support to ensure a single source of truth for all financial information.

Financial and compliance reportingSimple and easy to use accounting, multi entity, multi-location, and GST reporting.

Automatic alertsSet up automatic alerts if jobs go over budget or miss deadlines.

Automate accounting processesSet up predefined expense claim, timesheet, and invoice approvals to speed up accounting processes.

JOB MANAGEMENT

SALES & PURCHASING

CRM & MARKETING

PEOPLE & PAYROLL FINANCIAL


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Sales & purchasing

Invoicing, payments, automated late payment reminders – MYOB Advanced manages many time-consuming aspects of sales and purchasing on your behalf. You can create and send invoices through the platform, set up recurring bills to be sent automatically and pay suppliers directly. With real-time reporting of unpaid invoices and integrated email reminders, it can also help reduce the time between invoice and payment, boosting cash flow.

Flexible invoicing Supports fixed fee and professional service invoicing, recurring invoicing, and email integration to send invoices to clients directly from the platform.

Debtor managementReduce debtor days and lock up with real time reporting dashboards, integrated email, and automated reminders plus integrate with payment solutions.

Supplier management and paymentsPay linked suppliers directly from the system or via EFT, cheque and cash.

JOB MANAGEMENT

CRM & MARKETING

PEOPLE & PAYROLL

FINANCIAL

SALES & PURCHASING


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People & payroll

Add cloud-based MYOB Advanced Payroll to make payroll management simple, even with a large workforce.

Flexible payroll Reduce errors and risk with streamlined payroll processing and automated workflows to ensure your employees are paid accurately and on time.

ComplianceStay up to date with tax obligations and new tax changes (including STP and SuperStream in Australia).

Empower your employeesIncrease employee satisfaction with mobile and online self-service capabilities for employees and manager. Check your details, apply for leave or see your payslips from any device, anywhere, anytime.

Integrated payroll ideal for up to 1,000 FTEIntegrated workflow from time entry, to General Ledger posting, payment creation, tax agency submission and payslip distribution.

JOB MANAGEMENT

SALES & PURCHASING

CRM & MARKETING

FINANCIALPEOPLE & PAYROLL


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CRM & marketing

MYOB Advanced lets you manage and access complex client details – including connected family groups or businesses with multiple entities and multiple locations.

On the marketing side, you can keep in touch with your existing clients through automated marketing campaigns, newsletters and customisable notifications. Prospective clients can be nurtured with custom email campaigns.

Client and contact management Manage client, family group and association details with multi entity and multi-location support -all in a central CRM.

Prospect, opportunity and sales funnel managementCapture and track new prospects and nurture opportunities through the sales funnel.

Marketing automation, campaigns and email marketingSend client newsletters, email campaigns and notifications on mass, or for specific clients and segments.

JOB MANAGEMENT

SALES & PURCHASING

PEOPLE & PAYROLL

FINANCIAL

CRM & MARKETING


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Platform capability

Customisation FrameworkCustomise MYOB Advanced and leverage MYOB’s extensive partner support network.

Api & IntegrationOpen API’s enable integration with 100’s of solutions.

Browser & Mobile InterfaceEliminate the need for multiple servers when working from anywhere, anytime.

AutomationStreamline workflows and reduce inefficiency within your practice, with an integrated CRM, General Ledger, job management and marketing tools.

Dashboards & General Inquiry ReportingLive dashboards with alert triggers and push notifications to act on events before they occur.

Interrogate data points and insights using General Inquiry’s.

CRM & MARKETING

JOB MANAGEMENT

PEOPLE & PAYROLL

SALES & PURCHASING


FINANCIAL

CUST

OM

ISAT

ION

FRA

MEW

ORK

API & INTEGRATION BROWSER & MOBILE INTERFAC

E

AUTOMATION DASHBOARDS & GENERAL INQUIRY REPORT

ING

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Without a centralised business management platform, many businesses struggle to reach their full potential. Expert staff may waste valuable time working with inefficient processes and underpowered work tools. Lack of integration between systems can create these inefficient and time-consuming processes and make it harder to get a full view of operations.

If processes aren’t working effectively, or they rely heavily on manual data entry and double-checking, you may also run into frequent errors – which can lead to disappointed customers and long-term damage to your reputation.

Finally, using a system that’s not fit for purpose means missing many potential opportunities for growth. This happens because time is wasted working around inefficient systems, and a lack of visibility makes it difficult to identify growth areas and take advantage of potential opportunities.

It all adds up to a business that’s missing out on revenue, customers, and potential growth.

Delivering value, boosting efficiency, promoting growth

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Transforming your business for the better

Poor staff utilisation due to inefficiency

• Information held in multiple systems makes it difficult to schedule jobs appropriately leading to under or over utilised staff.

• 5 days a month –producing financial statements due to multiple systems.

Imperfect workflow, visibility & accountability

• Disparate systems are often the cause of inefficient workflows.

• Poor visibility of job progress leads to imperfect reporting and can impact accountability.

Untapped growth opportunities

• Disparate systems can make it difficult and time consuming to identify, track and act on growth opportunities.

• Revenue growth for Accounting practices is dependent on referrals, growing existing customers and generating new opportunities.

Costly errors and disconnected service

• Disparate processes and data can also lead to time delays and frustrated customers.

• Without shared information and integration between departments, there is more room for error.

MYOB Advanced Professional Services

Efficient processes and time utilisation

Seamless workflow, real time visibility & accountability

Readiness to seize growth opportunities

Consistent quality of service

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Smoother processes, better access – greater efficiency

Managing work through a centralised, integrated system is an obvious driver of efficiency. Rather than having to spend time going back and forth between systems, your staff can complete tasks quickly, without the risk of errors or unhappy customers.

Cloud access can also boost efficiency – because the MYOB Advanced platform can be used on any device with internet access, your people can complete work in the office, while they’re out on client visits or work travel and even from home. For example, a consultant could create and send a quote immediately after meeting with a new client. This cuts double-handling, speeds the completion of work and gives your staff more time for business-boosting activity.

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Multiple systems can mean multiple databases and differing versions of client data. This has obvious implications – errors, confusion, and a lack of clarity around your business performance. With MYOB Advanced, you get a single, accurate repository for all your business data – from client details to accounting data to staff information. Because all this is accessible in the cloud and updated in real-time, you have a complete view of your business performance whenever you need it.

With MYOB Advanced, business data doesn’t just sit in a database. It feeds into rich reporting functionality, dashboards, and other business functions. Your payroll team, for example, can use timesheet data to set payments for the current pay period.

Professional services should be just that – professional. Your clients expect a certain level of service and quality from your business, particularly if you’re managing their financial data. If you make frequent mistakes, even if they’re corrected quickly, they erode trust in your business.

MYOB Advanced makes it easier to provide reliable, high-quality service at all times. Streamlined processes speed service delivery, automation eliminates manual handling and reduces errors, and having a single source of data means fewer opportunities for conflicts or ambiguities.

Your clients get reassurance that their work is being managed by professionals, and you build a reputation based on consistently excellent service delivery.

Real-time data, real visibility

Quality, consistency – and happy customers

Spotting issues, seizing opportunities

This level of visibility is invaluable for your day-to-day operations and your longer-term business goals. Being able to see issues early, optimise team performance and identify areas for growth means you’re making the most of your business’ potential, rather than just getting by.

The MYOB Advanced platform lets you track each job or project in real-time, so you can see budget overruns and missed deadlines as they happen, and course-correct immediately. It helps you spot prospective clients and create communications to win them over, with automated email nurture campaigns. Issues with staff time or inefficient teams can be identified quickly, as you have visibility of staff hours, job progress and team productivity.

It’s about being set up with the tools you need to navigate around obstacles and take on opportunities as they arise.

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PRC058-0222

©️ March, 2022 MYOB Australia Pty Ltd. All rights reserved.

See your business with fresh eyes MYOB Advanced Professional Services delivers a huge range of features, powerful automation, and tools to help you grow your business in the long term. Ready to see your business with fresh eyes? MYOB Advanced Professional Services provides the clearest all-of-business view from one platform to make managing your way to success easier. Talk to our team today.

Australia 1300 555 666 [email protected] myob.com/au

New Zealand 0800 94 96 99 [email protected] myob.com/nz

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Serious capability in one business management platform