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Serials Solutions – your Knowledge Gateway Partner Ekaterinbourg, 20 th of November 2012

Serials Solutions – your Knowledge Gateway Partner

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Serials Solutions – your Knowledge Gateway Partner . Ekaterinbourg, 20 th of November 2012. CAMBRIDGE INFORMATION GROUP. Serving more than 3000 libraries…. Libraries of all types and sizes Academic: 1883 Public: 276 Corporate: 386 Research: 241 Consortia:47 School: 50 - PowerPoint PPT Presentation

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Page 1: Serials Solutions –  your  Knowledge Gateway  Partner

Serials Solutions – your Knowledge Gateway Partner

Ekaterinbourg, 20th of November 2012

Page 2: Serials Solutions –  your  Knowledge Gateway  Partner

CAMBRIDGE INFORMATION GROUP

2

Page 3: Serials Solutions –  your  Knowledge Gateway  Partner

Serving more than 3000 libraries…

Libraries of all types and sizesAcademic: 1883Public: 276Corporate: 386Research: 241Consortia:47School: 50

Providing support to libraries in 77 countries, in 9 languages

Page 4: Serials Solutions –  your  Knowledge Gateway  Partner

Some of our clients in Russia and in other CIS countries.

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Our Librarians are the Knowledge behind the Knowledgebase

1.5 million+ journal holdings3.8 million+ eBook holdings

13,000+ databases

36,000+ rules5500+ Full-text databases

• 454 million+ Library Managed Holdings

470 million+ Library Managed Holdings

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Standardized Data

Proprietary ‘Normalization’ process

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Library Knowedgebase

DiscoveryManagement, Assessment , Proxy Control

Metadata Metadata Metadata

+Library collection information is entered ONCE for all Services via the

Client Center, and continually updated by KnowledgeWorks

+++Global knowledge base tier maintained by Serials Solutions

staff DAILY

++ Libraries add important resource information for tracking and management purposes via advanced management modules in the Client CenterCustomize

Correct

Track

Page 8: Serials Solutions –  your  Knowledge Gateway  Partner

Manage

Intota

Open URL

360 LINK

Discovery

SUMMONAquaBrowser

360 Search

Page 9: Serials Solutions –  your  Knowledge Gateway  Partner

SaaS

Page 10: Serials Solutions –  your  Knowledge Gateway  Partner

Introduction to three of our Services

Page 11: Serials Solutions –  your  Knowledge Gateway  Partner

Ulrich’s™ Global Serials IntelligenceAuthoritative serials knowledge for relevant collections

Page 12: Serials Solutions –  your  Knowledge Gateway  Partner

Accurate and Current Serials Knowledge

Fuels library workflows

Supports patron research

Helps keep your collection relevant

Helps you manage and assess collections

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Gathering Serials Knowledge

Publisher websites

Aggregator websites

A&I provider websites

Subscription Agent A’s database

Subscription Agent B’s database

Cooperative catalogs

Search engines

Where do you look for

it all?

Page 14: Serials Solutions –  your  Knowledge Gateway  Partner

Global Serials Intelligence

Comprehensive data collection and verification about serials and their providersUlrich’s is comprehensive

Worldwide coverage of titles and publishersSerials in all languages and subjectsInclusive coverage of all media formats

Ulrich’s is verifiedManaged by a professional staff325,000 Title Authority records103,000 Provider Authority records

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Ulrich’s Collects and Verifies for YouCapture

Correct

Compile

ConnectWhere do we

get the data?How do we clean

the data?What do we add

to the data?Where does the

data go?

Publisher outreach

EDI feeds Web-based

research New data forms ‘Checklists’ Catalogs

Verify details Verify status Validate ISSN Standardize titles Apply authority

rules Link titles to

provider & supplier records

Bibliographic data

Subjects Content

descriptions Links to related

serials Reviews TOCs

Ulrich’s services Access tools Management

tools Data tools Libraries Consortia Patrons Researchers

Page 16: Serials Solutions –  your  Knowledge Gateway  Partner

How USAS can help your library in challenging times

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How do you make informed Collection Decisions?

Serials assessment is really about many serials projects:

Collection developmentSerials audits/weedingPrint to electronic migrationCost comparisonsPrice analysiseJournal database evaluationKeeping pace with publishers and providersUnderstanding what’s available, and from whomAccreditation and curriculum support

Too many projects – not enough time or manual resources

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Making Collection Decisions in Challenging Times

Assess your current serials collectionEvaluate resource qualityIdentify potential cost savingsAnalyze print-to-electronic optionsMake reasoned decisions about what to cutShare information to support your decisions

ULRICHS Serials Analysis System Solves the Problem

Page 19: Serials Solutions –  your  Knowledge Gateway  Partner

Merge Internal & External Data

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Modular Design to Support Multiple Projects

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Reporting Option: Your Library- View subject-based statistics about your collection

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Reporting Option: Your Library – Drill down to item-level details

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Reporting Option: Your Library - Display A&I coverage data for individual titles in your collection

Page 24: Serials Solutions –  your  Knowledge Gateway  Partner

Reporting Option: Your Library - Identify online availability for aggregated and publisher-direct titles

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Reporting Option: Your Library –title-level reviews and recommendations

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Modular Design to Support Multiple Projects

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Reporting Option: Comparison & Overlap Reports - Build your own baseline of measurement

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Reporting Option: Comparison & Overlap Reports - Create your own comparison group profile

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Reporting Option: Comparison & Overlap Reports- Get statistics on gaps and duplication between collections

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Modular Design to Support Multiple Projects

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Reporting Option: Aggregator Comparison Reports - Evaluate E-journal databases and packages

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Reporting Option: Aggregator Comparison Reports - View head-to-head statistics for E-journal databases

Page 33: Serials Solutions –  your  Knowledge Gateway  Partner

Making Collection Decisions in Challenging Times

Analytical reporting tools for library staffUlrichsweb™ access for staff and patrons (included)Continuously updated serials informationFree product training and support

Page 34: Serials Solutions –  your  Knowledge Gateway  Partner

Get to your Full Text via one Click

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OpenURL Link Process

Via Open URL

Citation Data Results Page

Full Text

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The User Experience1. Referring Source 2. 360 Link Results Page 3. Full-Text/Article

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360 Link Connects to Full-Text

Abstract & IndexingDatabases

Google Scholar

Bibliographic Reference Sources

PubMed Link Out

Blogs and Websites

360 Core A-to-Z List

Summon

Aggregated Databases

Publisher Sites, CrossRef DOI Links

Subscription Agents

Interlibrary Loan (ILL)

Document Delivery

OPAC

Customized Web Resources

Web Search Engines

Page 38: Serials Solutions –  your  Knowledge Gateway  Partner

Optimize the User Experience: Showcase Your Library

Library links and brandingEasy-to-use interface Wide variety of custom links

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Optimize the User Experience: Localization of 360 Link Results Page in 23 languages

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Integration: Google ScholarBridge the gap between Google Scholar and your collectionGets researchers to the “appropriate copy” of the resource they needFrom Google Scholar or to Google Scholar using Custom Links

Feature used at 500+ libraries

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Integration: Google Scholar

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Integration: PubMed

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Integration: PubMed

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Integration: Courseware (e.g., Blackboard)

Provides you with a static, persistent link to resourcesCan be used in any Course Management Software Completely customizable (appearance, text, and icon)

Page 45: Serials Solutions –  your  Knowledge Gateway  Partner

Integration: 360 Core E-Journal Portal

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Integration: Custom Links on the Results Page

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Print Collection Integration

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Quick and Easy Implementation

1. Set up holdings information in the Client Center

2. Customize your results page, choose preferences (Can be done via admin consoles, in conjunction with Serials Solutions staff, and updated easily at any time)

3. Notify your vendors of your referring URL (We provide a referring source set-up guide)

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Page 50: Serials Solutions –  your  Knowledge Gateway  Partner

Primary Research

• Observational research of researchers and students• 70+ sessions across 8

universities and research institutions

• Online focus groups with end-user researchers• 9 groups, 80 participants

(multiple demographics)

• Focus group sessions with librarians

• 7 groups, 47 librarians• Surveys of end-user

researchers• 10,463 respondents across

diverse demographics

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Page 51: Serials Solutions –  your  Knowledge Gateway  Partner

The Millennials – User behavior has altered

Want to be self-sufficientThey do NOT ask questionsThey want to be anonymousThey expect all search systems to behave like Google, Bing, and other Open Web search enginesToday’s student = Tomorrow’s faculty

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Page 52: Serials Solutions –  your  Knowledge Gateway  Partner

• Compensatory behavior…

Existing Options for Accessing Library Content• Library catalogue

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• eResources page

Electronic Resources

Physical collection

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Familiar Alternative

SimpleFastEasy

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Page 54: Serials Solutions –  your  Knowledge Gateway  Partner

Google-like searching in the library

SimpleFastEasy

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Page 55: Serials Solutions –  your  Knowledge Gateway  Partner

Google-like searching in the library

Library catalogue

Electronic resources

Repositories

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Page 56: Serials Solutions –  your  Knowledge Gateway  Partner

Growing list of Summon libraries

Over 500 libraries in 40 countriesProven SaaS: Most libraries fully implemented in just 10-12 weeks

Page 57: Serials Solutions –  your  Knowledge Gateway  Partner

The World’s First Web-scale Discovery Service

• Market announcement in January 2009

Page 58: Serials Solutions –  your  Knowledge Gateway  Partner

Everything Has Been Leading To This…

• A single search box enables quick discovery of the most credible resources anywhere the library has them• Single, unified index• Pre-harvested • Expert treatment of combined data sources • Content-type and vendor neutral • Superior relevancy ranking

Page 59: Serials Solutions –  your  Knowledge Gateway  Partner

CUSTOMIZABLE – The Library’s front door

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What does “Discovery” mean for users?

• Simple• Easy• Fast

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No clear and compelling starting place

Difficulty identifying appropriate resources

Confusing to navigate across resources

Why Not the Library First?

Page 62: Serials Solutions –  your  Knowledge Gateway  Partner

A digital front door for your library’s resources…

• Provides an opportunity for your library to reclaim its place as the starting place for research – and saves valuable time for researchers with busy schedules

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Only one way to meet users’ expectations

• Built from scratch and built to purpose• Speed • Available with or without authentication • Single relevance ranked results set • Powerful and intuitive faceting and sorting

features• Easy to navigate and save results• Customized to your library’s collection

Page 64: Serials Solutions –  your  Knowledge Gateway  Partner

Covers the Critical Core of Library Collections

Content Number of records

Newspaper Articles 364,000,000+

Journal Articles 137,000,000+

Books 86,500,000+

eBooks 18,500,000+

Theses and Dissertations 5,700,000+

Conference Proceedings 2,200,000+

Patents 3,800,000+

Library Catalog records 140,000,000+

Open Access records 14,700,000+

Institutional Repository records 6,700,000+

Government Documents 14,900,000+

• over 1 Billion records; 96+ content types

Page 65: Serials Solutions –  your  Knowledge Gateway  Partner

Unprecedented Content Provider Support

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Page 66: Serials Solutions –  your  Knowledge Gateway  Partner

Summon Content Growth

May 2012 = Over 1 Billion Deduplicated

Page 67: Serials Solutions –  your  Knowledge Gateway  Partner

Superior metadata treatment

Work directly with

content providers to receive the

best metadata

Merge metadata elements to create superior records

Provide full text

indexing for better discovery

Index and preserve subject

terms from all

taxonomies

Add Journal Authority,

Ulrich’s peer review data,

WoS Citation Counts

• Serials Solutions expertise results in rich metadata optimized for discovery

=

EnrichedSummon Records

Page 68: Serials Solutions –  your  Knowledge Gateway  Partner

Merging Example

SummonRecord

Sage: Full Text

Gale/ProQuest: abstracts and subject terms

CrossRef:DOI Ulrich’s:

Peer-reviewed statusWeb of Science:

additional author plus

citation counts

• The most complete representation of all metadata from all sources merged into a single record

Page 69: Serials Solutions –  your  Knowledge Gateway  Partner

Summon increases Print Book Usage

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How does Summon increase your book usage?

• We index your OPAC records and add highly sophisticated search capabilities to your data

• We enrich your OPAC date with Cover Images, Syndetics, etc

• We enrich your OPAC data with full text search capabilities via highly advanced match&merge

Page 71: Serials Solutions –  your  Knowledge Gateway  Partner

Ground Breaking - Full Text Book Search

…and others

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Beyond full-text search to full-text matching

Users are led to local print copies

Page 73: Serials Solutions –  your  Knowledge Gateway  Partner

The Fulltext merged

• Over 13.5 Million English Volumes available for Full Text Searching today

• Brings Fulltext searching to your catalog records

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Syndetics Display

View Syndetics Data

Table of Contents, Book Reviews, Chapter Excerpts, etc

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SUMMON Mobile Version

Try it out:http://tiny.cc/summon

Summon Mobile and Tablet PC Version has all the functions of the standard Summon

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University of Huddersfield usage increase

Built from scratch and built to purposeArchitected like Google and other Open Web solutionBuilt to handle large data and deliver results fastPre-Harvested content in a single unified indexMoves libraries beyond federated search

Page 77: Serials Solutions –  your  Knowledge Gateway  Partner

University of Huddersfield - total unique students using e-resources (FTE 20-22k)

Summon beta begins

Summon goes live

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Easy Implementation

Most libraries fully implemented in just 8 - 12 weeks, SaaS model (secure, robust, cost-effective)

Integrated with most ILS, and 6 different next-gen catalog products

Minimal IT staff and no programming skills needed

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Early adopter program

Why? To provide the best discovery tools to Russian market

When?Immediately

How?Contact METEC

Aaron Maierhofer ([email protected])Richard Burkitt ([email protected])

Page 81: Serials Solutions –  your  Knowledge Gateway  Partner

Early adopter program

What is the cost? • On average 50% Discount of List Price • Implementation Fee included• 360 LINK, 360 CORE, A-Z List and Overlap Analysis Tool included

What is included?• Discovery Service Summon • 360 LINK• 360 CORE• A-Z List • Overlap Analysis Tool

Page 82: Serials Solutions –  your  Knowledge Gateway  Partner

Early adopter program

Benefits for your libraryTake advantage of reduced priceLocal Russian Support via METECInput in helping Serials Solutions adopt Summon further for Russian LibrariesNo price increase for the duration of the contract (i.e. one, two, three years etc.)

How to qualify? Orders received before 30th of December 2012OPAC needs to be supported by Serials Solutions Libraries need to be willing to give us feedback

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Спасибо!