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8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 1/19
Serialization and Track & Trace -Implementation and Lessons Learned in Pilot Project
David Treadaway, Clarkston Consulting
[
8/18/2019 Serialization and Track Trace - Implementation Methodology
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Real Experience. Real Advantage.
[ Agenda
Project Overview & Objectives
Business Drivers for Project
Environment
Regulatory & Legislative Drivers
Project Approach Package Labeling
Project Methodology
Key Lessons & Takeaways
Planning Implementation
Legislation
2
8/18/2019 Serialization and Track Trace - Implementation Methodology
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Real Experience. Real Advantage.
[ Presenters
David Treadaway – Senior Manager
Clarkston Consulting
Serialization and Track & Trace
3
8/18/2019 Serialization and Track Trace - Implementation Methodology
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Real Experience. Real Advantage.
[ Project Overview & Objectives
Define total Serialization & Traceability Business Processes
Deploy Serialization and Traceability
(Proof of Concept, Engineering Trials, Production Go-Live)
Implement SAP Auto-identification Enterprise (AIE)
Leverage SAP standard interfaces SAP ERP(s)
Packaging line controller system & packaging line operations
Warehouse Operations
Validate entire system to meet GAMP v5 requirements. Productive Go-Live
4
8/18/2019 Serialization and Track Trace - Implementation Methodology
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Real Experience. Real Advantage.
[ Business Drivers
Safe and Secure Supply Chain
Patient Safety: Eliminate counterfeit medication that hurts your
patients
Protect brand from counterfeiting, tampering, theft and diversion
Targeted recall management
Reimbursement / Fraud / Tax Compliance (Turkey, Brazil)
Compliance
USA: Provide ePedigree from point of manufacture
EFPIA and Worldwide Legislation for Serialization and Authentication
Business Efficiencies
Better destruction & returns management
Improve accuracy and minimize erroneous chargeback
5
8/18/2019 Serialization and Track Trace - Implementation Methodology
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Real Experience. Real Advantage.
[ Client’s Environment
Serialization needed to provide solutions for:
In-house warehouse & 3PL distribution centers
Manufacturing facilities / packaging lines
Contract manufacturing/ contract packaging organization
Global corporate-wide participation
Serialization needed to provide world-wide regulatorysolutions
Turkey
France
Brazil
EFPIA
US: California
6
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[ Regulatory Compliance
7
*Based on HDMA
http://www.healthcaredistribution.org
No Legislation / Regulations/Rules
Pending Legislation / Regulations/Rules
Enacted Legislation/Regulations/Rules
Current Legislation / Regulation Status *
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[ EFPIA & ROW Legislation
8
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 9/19Real Experience. Real Advantage.
[ Project Implementation Approach
ProjectStartup
Proof of
Concept(Serialization)
Engineering
Trials(Track
&Trace)
Validation
Go-Live
and RollOutStrategy
Initial Work Plan
Scope
Project Tools &
Standards
Install System
Risk Analysis
Project Teams
Critical Success
Factors &
Metrics
Project Charter
Requirements
Gathering
Workshops
FunctionalSpecification
SAP ECC, SAP
Aie, MES server,
Packaging Line,
Bar-coding
Scanning system
and ShippingStation
Test
serialization
processes
Proof of concept
sign-off
Configure track &
trace processes
Verify processes
through bar codescanning &
shipping station
Reporting
Unit & integration
tests
Test serialization
& traceability
processes through
trading partner
Validation master
plan
Engineering trials
Sign-Off
Finalize/ migrate
serialization
solution to quality
environment
Validation masterplan (Global AIE,
MES, packaging
line)
Update impacted
SOPs
Knowledge
transfer Develop cutover
plan
Migrate validated
solution to
Production
Provide go-live
support
Document
lessons learned Develop roll-out
strategy
9
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[ Project Implementation Approach
10
ProjectStartup
Proof ofConcept
(Serialization)
Engineering
Trials
(Track & Trace)
Validation Go-Live
Conduct Requirements Gathering Workshops
Functional Specification Development
Install/setup SAP ECC, SAP Aie, MES Server, Packaging Line
Test Serialization Processes
Proof of Concept Sign-Off
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[ Project Implementation Approach
11
Project Startup
Proof of
Concept
(Serialization)
Engineering
Trials(Track & Trace)
Validation Go-Live
Configure Track & Trace Business Processes
Warehouse Processes with Bar Code Scanning and Shipping Station
Perform Unit and Integration Tests
Test Serialization and Traceability Processes
Develop Validation Master Plan & Strategy
Engineering Trials Sign-Off
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 12/19Real Experience. Real Advantage.
[ Project Implementation Approach
12
Project Startup
Proof of
Concept
(Serialization)
Engineering
Trials
(Track & Trace)Validation Go-Live
Finalize & Migrate Serialization Solution to Quality Environment
Execute Validation Master Plan
Fully Test AIE System
Update impacted SOPs
Perform Knowledge Transfer to Site Staff
Develop Cutover Plan
Migrate Validated Solution to Production
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 13/19Real Experience. Real Advantage.
[Serialization & Traceability
Tracking & Tracing throughout entire Supply ChainCapture each action that is performed against a productitems / ease / pallet
PRODUCTION WAREHOUSE RETAILER HOSPITALDISTRIBUTION CENTER CUSTOMS
Compliance
Brand Protection
Supply Chain Visibility
Product VerificationEnsure product genuineness (at point ofdispense or any other supply chain entity)
Serialization at Packaging lineCreate unique ‘license plate’for each saleable unit
Object
Event Repository
Communication w/ AuthoritiesSend registered products /
import notifications
GOODS ISSUES
PICKING
PACKING
SCANNER
• DATA CARRIER
• DATA CONTENT:
– Product Code
– Serial Number
– Lot Number
– Expiry-Date
Product RegistrationRegister product data inbackend data repository
Verification Request• Check for product registration• Return response to caller Traceability
to the patientin the hospital
Process Business Events• Build hierarchical relations• Link objects to delivery documents
13
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 14/19Real Experience. Real Advantage.
[Serialization & Traceability Logical System Landscape
Implemented
SAP Auto-ID (Aii)
SAP Object Event
Repository (OER)
SAP ProcessIntegration (PI)
L3: Line Controller
Manufacturing
Execution System
(MES)
14
SAP OER (Global)
Auto-ID
Infrastructure(Global)
L3 System (Site Specific) Line Controller
L2 Systems (Site Specific)
SAPERP
SAP PI
(Global)BI
L1 Systems (Site Specific)
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[ Serial Number Commissioning
15
Aggregated
Flat
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 16/19Real Experience. Real Advantage.
[ Package Labeling
Unit Carton: 2D Barcode
GTIN, SN, Expiry Date, Batch/Lot #
AI(01), (21), (17), (10)
Bundle: same as Unit Carton
Case: 2D & Linear Barcode GTIN, SN, Expiry Date, Batch/Lot #, Quantity
AI(01), (21), (17), (10), (30)
Pallet: Linear Barcode
SSCC-18 linear barcode GTIN - AI(02) & Quantity – AI(37)
16
This is a facsimile only,NOT an actual carton.
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 17/19Real Experience. Real Advantage.
[ Key Lessons
Start early – really early
Strong program management critical
Advanced planning – understand technical and human resource
requirements
Data & standards present harmonization challenges
Process standardization – cross-enterprise framework
17
8/18/2019 Serialization and Track Trace - Implementation Methodology
http://slidepdf.com/reader/full/serialization-and-track-trace-implementation-methodology 18/19Real Experience. Real Advantage.
[ Key Takeaways
1. Technology matters.
2. Approach serialization a piece at a time.
3. Doing serialization right takes time, investment and hard
work.
4. Get ahead of the legislation – it’s worth it 5. Design/Allow for global variation in requirements
6. Master data harmonization – always bigger than anticipated
7. Everyone must understand the validation requirements
8. You can never have too much testing
9. Thorough cutover planning is critical
10. Don’t forget the real business imperative
behind this – patient safety.
18
8/18/2019 Serialization and Track Trace - Implementation Methodology
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[
9
[
] Thank you for participating.
SESSION CODE:
3106
Please remember to complete and return your
evaluation form following this session.For ongoing education on this area of focus, visit the
Year-Round Community page at www.asug.com/yrc