Upload
vonhi
View
224
Download
5
Embed Size (px)
Citation preview
Corporate Philosophy
Directors Address
Who We Are
What We Do
Our Group of Companies
International Presence
Contact Us
The Serendib Ventures FZC pushes the limits of technology to give customers technology items of the utmost quality. With the highest of ethical standards and pure dedication to excellence in all operational aspects, we aspire to exceed our customers’ expectations. We recognize one of the most challenging issues to date is environmental conservation, and are uncompromising in our dedication to this integral element in all our business activities.
Corporate Philosophy
Directors Address
The Serendib Ventures FZC has built up a range of key technologies to advance the company’s core competences in the development technology in Sri Lanka and globally. Our management focus, based on these core competences, involves harnessing the synergies between our various business units and developing new products to strengthen our product base.
Products such as our own brand Zigo Mobiles deliver a high degree of added value to meet the exact requirement of the technological market, meanwhile, we
have developed a unique brand name for our after services as well.
Looking to the future, we will continue to develop our already advanced enterprises and keep driving them onwards. We aim to consolidate a clear brand identity encompassing technology, product value, and service. Despite an increasingly competitive business environment, we vow to create the added value that will deliver true satisfaction to our customers.
Mr. Upul Fernando
Directors Address
Serendib Ventures FZC is now firmly established as one of the the leading specialist in high-quality technologies. With the market showing rapid growth in both size and diversity, we continue to consolidate our position with products that integrate excellence in technology with new, cutting-edge software applications. Such integration inevitably transcends the traditional boundaries of development, design and production, and is taking Serendib Ventures FZC forward into exciting and challenging new areas of business.
Supported by an active commitment to the environment, Serendib Ventures FZC quality is increasingly recognized for offering the best available combinations of performance, reliability, comfort and service.
Mr. Sajith Hewakumburage
WhoWeAre It started with an idea and a
small handful of passionate believers in a small communication centre in Panadura, Sri Lanka in 1999. It's grown to various industries since then, but we still believe it's the people we work with who bring our brand to life.
Ours is a place thatvalues creativity
Our group has expanded in many majorareas because as a team we think out of the box.
Our major area of excellence is the distributionchannels across the country and now
expanding internationally as well.
Being the authorized Sri Lankan agent of manyinternational brands such as Micromax,
Huawei and now Zigo we have shared our dream globally.
We are interestedand invested
We find inspirationeverywhere
WeAreW
ho
We’ve being awarded as the best business partner over a decade for Dialog which is the leading telecommunication provider in Sri Lanka.
We're a group of individuals working together as a team.Succeed and there are plenty of people to cheer.
The bar is high. If it were low, we'd only trip over it.
We strive to be the best – to do things in a way that'suniquely our own. Always optimistic, often irreverent andwonderfully original.
This is the spirit of our brand. It's what makes us. who we are.
We'repe
ople
passionated
• Enriching lives through the power of the mobile communication services.• Share the latest technology affordable and favorable to the masses.• Deliver high quality technological products under strict adherence to ISO standards.
For the last 17 years we have been building our capability, increasing the scale and scope of our service offering. Today, Serendib Ventures FZC can provide services to customers across the entire spectrum of the telecommunication and technological industries, on either a stand-alone or integrated basis, under flexible commercial models which are tailored to a customer’s needs.
We are continuing to develop our capability further, and where appropriate, we will also create alliances and joint ventures to enable us to achieve our growth targets.
We have a proven track record of integrating aspects of our service offering, and deploying our own capital to create alignment with our customers, through tailored commercial frameworks.
What we do..
Our Group of Companies
Dialog Franchises
Imovation Solutions (Pvt) Ltd.
Everest Industrial Lanka (Pvt) Ltd.
i m o v a t i o nSmartel Lanka (Pvt) Ltd
Serendib Ventures has their head office in UAE and branches in Hong Kong as well. It is a high-tech enterprise that focuses on R&D, production and sale of cellular mobile devices. The management team advocates a scientific and standardized enterprise management model, with a high sense of innovation. The most popular brand of Serendib Ventures is Zigo Mobiles.
Since 2012, Zigo mobiles have grown rapidly, expanding its presence in countries including Kuwait, Ireland, Seychelles, Tanzania, Bangladesh and Sri Lanka. Serendib Ventures believes that products should be as unique as the people who use them. They define themselves as the global provider of mobile and technology that is user-friendly, stylish, and wallet friendly. In short, we help consumers in making their lives better.
in Sri LankaMobile
Zigo is a premium technology brand in many countriesaround the world
Zigo is into Mobile Phone Manufacturing and Distribution
Zigo is a Patented Registered Trademark
It has presence in 10 countries over 3 continents
Second largest mobile manufacturer and distributer in Sri Lanka
Second largest mobile vendor in Seychelles
Main operation offices are located in UAE, China and Sri Lanka
in Sri LankaMobile
2%
Handset Sales share (2015)Source: Sri Lanka Mobile Handset Market Review2014-2015, Cyber Media Research
Nokia Smart Phone3%
22%Nokia Feature Phone
38%Other Feature Phone
Samsung Smart Phone
Feature Phone88%
Smart Phone12%
Zigo Smart Phone
Other Smart Phone2%
12%
5%
Samsung Feature Phone16%Zigo Feature Phone
Operate Twenty Seven
Zigo Distribution CentersMobile
Mannar
Trincomalee
Batticaloa
Bandaragama
Colombo 11Nuwara Eliya
Kurunegala
MataleMahawewa
Polonnaruwa
Anuradhapura
Vavuniya
Kandy
Badulla
Wellawaya
Galle
Matara
BandaragamaPanaduraColombo
Mahabage Mahiyanganaya
Jaffna
KiribathgodaNittambuwaGampahaWattalaKadawathaColomboJa-ela
Sales crew of
in Sri Lanka97
Zigo
Cellcity
270
1300
World's No.1 Cricket All-rounderis Zigo Brand Ambassador
in Sri LankaMobile
Over 3000 Dealer Boards around the country
Over 100 Hoardings aroundthe country
in Sri LankaMobile
Over 100 Dealer shopsIndoor Branding
Sponsored the Biggest International Cricket tournaments
in Sri LankaMobile
• Slovenia
• Kuwait• China
• Hong Kong• Myanmar
• Sri Lanka• Tanzania
• Mauritius• Seychelles
We Export To
International PresenceMain offices are located in UAE, Sri Lanka, Kuwait, China & Hong Kong
Seychelles, Mauritius, Ireland, Myanmar and Tanzania
Mobile
InternationalStrategic Business Partners
Mobile
ISO
cer
tifica
te
TRC
cert
ifica
te
The Only ISO Certified Mobile Distributor in Sri Lanka
Mobile
Everest Industrial Lanka (Pvt) Ltd.EVEREST INDUSTRIAL GROUP
COMMERCIAL REFRIGERATORS - ICE CREAM CONSERVATORS
- WATER COOLERS
Everest® is a leading manufacturer and supplier of cold merchandising equipment for beverages, dairy, and brew. Products include Visi‐coolers, bottle/chest coolers, display chillers, ice cream conservators and water coolers. Everest® products, ISO and OSHA certified for safety, use topquality electromechanical cooling systems and appeal to a wide variety of client tastes and preferences. Manufactured with sturdy, durable, and heavy‐duty frames, Everest® products are built to withstand demanding environmental conditions in all geographical areas.
Our international success has come from remaining agile in a changing market, listening andresponding to client business needs, maintaining quality and safety standards, excellent follow up and maintenance service, and keeping abreast of innovative technologies in the cold merchandising industry.
Everest® production capacity is 360,000 units per annum (equivalent unit) of different types ofcoolers, and it’s able to be increase up to 450,000 units per annum (if we utilize double shift).
Operation Overview
Everest® has 1,200 employees deployed invarious manufacturing plants.
Marketing Highlight
Our geographical markets include Western Europe, Baltica, Russia, CIS, Asia, Africa, Middle East andthe subcontinent India.
Everest® client portfolio includes the world’s most prestigious international soft drinks bottlers,dairy products companies, water bottling companies, ice cream manufacturers, and famous brewingcompanies.
Our list includes such prestigious clients as:PepsiCola, other Cola producers , Carlsberg, Heineken, Schweppes, Mars/Galaxy, Evian, Ferrero, Nestle, Power Horse, Nadec, Al Marai, Danone, Masafi and etc…
Main competitors:1‐Frigo Glass 2‐Sanden Intercool 3‐Klimasan 4‐Ugur Cooling 5‐Al Hafez Group
Franchises
Dialog Axiata PLC, an ISO 9001 certified company, is a subsidiary of Axiata Group Berhad. The company operates 2.5G and 3/3.5G Mobile as well as 4G Communications networks supporting the very latest in multimedia and mobile Internet services. In April 2013, Dialog consolidated it’s leadership position in mobile telephony in Sri Lanka by securing the distinction of becoming the first service provider in South Asia to launch mobile 4G FD-LTE services. Dialog also has the distinction of being the first 3G operator to commence commercial operations in South Asia. Its local coverage spans all provinces of Sri Lanka, while a comprehensive suite of International Roaming Services are also provided across a global footprint comprising of more than 200 countries. The company operates a wide portfolio of international telecommunication services, including but not limited to retail and wholesale international voice and data services.
We have been in partnership with Dialog for the past 15 years through a franchise partnership. CellCity Lanka Private Ltd which is our subsidiary operates 27 Dialog Arcades around the country with amazing success. We have won numerous awards as Dialog business partner in Sri Lanka as well.
Operate Twenty Seven
Dialog FranchisesThabutthegama
Puttalama
Kuliyapitiya
Negombo
Nittabuwa
MawanellaMinuwangoda
BandaragamaPanadura
Moratuwa
(Narahenpita) Colombo 5
Tangalle
Chilaw
Pilimatalawa
BaliattaHikkaduwa
Ambalangoda
Athurugiriya
Malabe
Dehiwala
(Grandpass) Colombo 14(Mihindu MW) Colombo 12
Battramulla(Kotahena) Colombo 13 Colombo 15(Mattakkuliya)
KottawaPitakotta
Franchises
Franchises
DIALOG AXIATA PLC& ACHIEVEMENTS
1st Runners up Prepaid Channels Sales – 2000
Channel Prepaid – 2nd Runners up – 2001
Recognition Award for ISO 9001 – 2001 (Quality Award)
Sales Excellence Award – 2003 Channel Sales Postpaid – Runners up
Sales Excellence Awards – 2003
Franchise Outlet Operation – 2006 Gold Award
Top Prepaid Dealer for October – 2006/2008
Outstanding BP Operations – 2006 Gold Award
Awarded for the remarkable achievement of 15,000
Pre Paid connections in October 2006.
GSM Prepaid Sales – 2007 Runner – up Gold Category
GSM Postpaid Sales – 2007/2008 Runner – up Gold Category
Balance Score Card – 2007/2008 Runner - up Gold Category
Best Services Standards Dialog Services Points Winner – 2007/2008
Quality Certification for ISO 9001: 2008
Awarded for the remarkable achievement of 50,000
Pre Paid connections in November 2009.
Gold Award for Post Paid Sales 2009/10
Gold Award for Pre Paid Sales 2009/10
Silver Award for HSDPA Sales 2009/10
DIALOG AXIATA PLC& ACHIEVEMENTS
Franchises
Silver Award for Post Paid Sales 2011
Silver Award for Pre Paid Sales 2011
Bronze Award for HSDPA Sales 2011
Overall Balance Score Card Quality Award- Gold – 2011
Overall Quality and Service Award Franchise – Gold - 2011
DIALOG AXIATA PLC& ACHIEVEMENTS
Franchises
Imovation Solutions (Pvt) Ltd.
i m o v a t i o n
Imovation Solutions Private Limited, founded to introduce the first M-payment system (zPay) in Sri Lanka is geared to provide the Sri Lankan Corporate and Customers with the best breed of M-payment technology and innovative solutions which is revolutionary. Leading in its forefront which enables proximity based mobile payments to its partners and end consumers.
Today, M-Commerce and Mobile payments increasingly becoming more dynamic and popular, and fulfilling the ever demanding consumer need of convenience. Zpay is leading the way in providing a mobile payment solution by utilizing the strength of GSM technology in data transfer security and network medium availability, with complete line of hardware, software and the richest solutions portfolio based on a single platform. Zpay system is a Mobile payment solution which enables all mobile network operators, financial institutions and business partners to offer convenience, simplicity, versatility, security and other value added services to customers.
Zpay, is omnipresent and is compatible with all mobile phones and hand-sets operational today in Sri Lanka.
The current market displays a rapid growth of prepaid mobile phone customers choosing to recharge their accounts electronically. This has created a huge market for retailers as well as to Mobile Network Operators. In order to meet the customer demand more effectively, Zpay Mobile Recharge solutions offer a comprehensive electronic recharging system to all prepaid account holders.
“Sampath zReload” introduced by Imovation Solutions (Private) Limited & Sampath Bank PLC is a Mobile payment solution which we believe can revolutionize Sri lanka in terms of cashless transaction. With the Vision to be “The best and most popular cashless e-payment service to consumers” we aim to Provide
Sri Lankan consumers with world’s best and most innovative customer friendly e-payment service, with the best of breed technology.
The ‘Sampath zReload” service is currently operating in identified bus stations and railway stations offering reloads of many leading telecommunication providers in the country. As a stepping stone for our business we would like to discuss about an opportunity to set up this service in your organization
i m o v a t i o n
Imovation is a company established in order to provide mPayment solutions to Srilankancorporate and households with the amalgamation of leading Banks and Mobiles network Operators in the country.
Company was established in the year 2012, July 11.
The business is registered under the businessregistration number PV 86902.
The company currently conducts itsoperation on 392, Galle, Road, Colombo 03.
CompanyInformation
i m o v a t i o nServiceszReloadOffering a very simplified and convenient recharge procedure, reduced to just a short call to be made by the user, prepaid mobile owners can easily recharge their prepaid accounts or any other prepaid account using various payment options.
zPaymentCustomer’s mobile number can be linked with his or her bank account/s to enable purchases using their mobile phone at the merchant or retailer shop via mobile Point of Sale (mPOS) terminal. Customers are no longer required to carry payment cards or cash to complete their purchases.
Payment of Utility BillsThis feature allows customers to pay utility bills through any registered merchant.
Loyalty & Bonus schemesThe MNOs can recognize and reward customers instantly at any point-of-sale. All relevant details could be stored in the Zpay database which creates the possibility of redeeming the points at any moment upon customer request.
Servicesi m o v a t i o n
Mobile Gift vouchersZpay provides a cost effective solution to traditional paper based gift solutions. This allows MNOs to provide their customers more convenient methods of sending gift vouchers or purchases.
Mobile TicketsZpay offers a comprehensive ticketing system which allows public transportation authorities, entertainment venues and various ticket suppliers to offer a new and convenient way to purchase receive and validate tickets from any location at any time using their mobile phones.
Mobile CouponsZpay brings integrated and flexible solutions for mobile couponing with various easy and fast coupon program enrolment scenarios and convenient coupon redemption.
Sheer Convenience
Zpay is a fast and easy method which anybody can use without any sophisticated knowledge in operating a mobile. zCard will eliminate the inconvenience associated with the use of current scratch card system. With the zReload consumers could complete their transaction in seconds, without having to give their personal mobile number to retailer/merchant thus securing customer confidentiality. Zpay solution will enable customers to purchase products and services, cash withdrawals and cash deposits without going through multiple USSD menus.
Security
As for the customer, the loss of a mobile device will not
create any loss, as all account details sit within the
system and enabling to do a transaction is protected by
a PIN. In an event the mobile is lost or stolen, the
customer can cancel disconnect the connection with
MNO which will result in blocking any possibility of
further transactions processed from that mobile
number immediately.
Zpay has extensive management tools including those
necessary for recognizing fraudulent behavior which
reduces theft, fraud and mismanagement issues
Website- www.imovation.lk
i m o v a t i o n
Service Benefits
Customer Service
zCard and zReload will be readily available at many places other than usual communication outlets such as super markets, shopping malls, groceries, taxi services, etc. to recharge the mobile with ease.
Service Benefitsi m o v a t i o n
User Friendly Application
The Clients can access all records of transactions via Zpay when required and will have the ability to generate extensive reports. This feature enables to identify the customer’s buying pattern and in turn generate better mechanisms of developing customer relationships, communications and loyalty. This will eliminate unnecessary inconvenience due to human errors which could happen at merchant premises. Also merchants can get immediate confirmation of payment with a printed receipt rather than waiting for the SMS confirmation which can be delayed.
Reduced Costs
In the current market, the prepaid scratch cards are more popular with the customers when compared to the reload system; the market research has found out that the main reason for the popularity of the scratch cards is due to the customers being requested to provide their mobile numbers to the relevant merchants. The scratch cards, even though popular in the market, are costly and a complex process to MNOs. With the use of the Zpay system, these shortcomings can be surpassed simply by tapping the mobile unit to the terminal. Few of the main cost reductions identified are listed below:
Website- www.imovation.lk
Serendib Technologies Asia (Pvt) Ltd. pioneered the design and manufacture of taxi meters for installation in taxies providing transport services throughout the country. The Company is a market leader in this product range and endeavors to supply a price competitive product.
Also the company is focused on introducing new technological products which would specifically cater the South Asian market requirements.
Also providing technological instruments through competitive pricing and business models such as mobile payments and reload payments is being a feature of Serendib Technologies Asia (Pvt) Ltd. With the growing market demand for their products the production capacity is going to be enhanced to cater international demand as well.
1st time in South AsiaAutomatic LED Panel
which response tocustomer availibility
Easy reload paymentscheme to customers
Taxi Meter &LED Panel Project
CELLCITY LANKA (PVT) LTD245 1/2, Galle Road,Colombo 04.
Sri Lanka.Tel: +94(0) 115 454 500
Hot Line: +94(0) 117 225 225Fax: +94(0) 112 586 906
Email : [email protected]
Dubai Head Office:SERENDIB VENTURES FZCP.O. Box 150755, Sharjah,
UAE.Email : [email protected]
Tel: +97167458538Fax: +97167458539
Hong Kong Office:SERENDIB VENTURES (HONG KONG) LIMITEDFlat 03G, 15/F, Carnival Commercial Building,
18 Java Road, North Point, Hong Kong.
Tel: +86 755 8639 8562 / +86 135 1098 5045E-mail: [email protected]
Contact Us:
w w w . z i g o w o r l d . c o m
Got an inquiry, a message, a complaint or a wish?Feel free to reach us with whatever you want to tell us. We’ll get back to you regarding your concerns promptly
IMOVATION SOLUTIONS PRIVATE LIMITED No 392, Galle Road, Colombo 03.
Sri Lanka.Tel: 0117 393 493
0117 393 490Fax : 0112 575 846
Email : [email protected]
Sri Lanka Office: