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© 2017 Cognizant
© 2017 Cognizant
September, 2017
Revolutionizing Retail Operations - A PeopleSoft ERP and Hyperion EPM Story
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© 2017 Cognizant 2
Oracle’s Cloud and other technologies play a critical role in supporting your digital transformation initiatives
• We are a long term, award winning Oracle partner.
• A proven leader in digital transformation.
• More than 200 successful projects using the Oracle Cloud.
• We have the end-to-end, best practice services, backed by deep industry expertise needed to deliver successful solutions for our clients across: Oracle HCM, ERP, SCM, CX, PaaS and IaaS.
Welcome to OOW ’17 - About Cognizant-KBACE
© 2017 Cognizant 3
Today’s Presenters
Sudharsan SrinivasaragharanDirector, EAS Oracle
Sian-Ping Julie YangEPM Senior Manager
© 2017 Cognizant 4
Agenda
Overviews
The Background
The Challenge
The Footprint
Our Integrated Solution
Key Solution Tenant
Benefit Realization
Q&A
© 2017 Cognizant 5
Foundedin 1994 (CTSH, Nasdaq)
HeadquartersTeaneck, NJ
100+ GlobalDelivery Centers
~256,800Employees
Revenue$13.49B in 2016$7.21B in H1 2017
Revenue MixNA: 77.8%Europe: 16%RoW: 6.5%
Newsweek’s2015 World Green Rankings
ForbesFast Tech 25
Fortune’sMost Admired Companies Years in a Row
ForbesGlobal 2000
Fortune500
Financial TimesGlobal 500
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 205 on the Fortune 500 and is consistently listed among the most admired companies in the world.
*Digital Revenue ~23% of total in 2016
© 2017 Cognizant 6
The Client OverviewTheir ObjectivesOne of the key focus for the company is technological advancements. Advancements in technology have vastly improved:
• billing accuracy• Speed of data entry and close
process• Accuracy of data
• resource efficiency
The client has strive to remain on top of these trends and adopt technologies to reduce the use of resources and improve the level of service
Franchised/Company Owned
3,665
States 44
Foreign Countries/U.S. Territories
39
© 2017 Cognizant 7
The Background
• For any Quick Service Restaurants (QSR) Royalty and Franchise Fees are some of the main sources of Revenue
• According to FASB 45, the Franchise accounting treatment varies for Fixed Franchise fees vs Franchisee Fee based on Sales
• When a Retailer sells a Franchise it earns a Royalty - as a % of Sales
• Fixed Franchise fees, a fixed amount collected while signing the Franchise agreement
• For Leases, Base Rent is a Fixed Rent and Percent Rent is a variable rent as a % of Sales
• Reduced manual effort, as well as shifting resource time and focus towards higher value planning and analysis activities
• Efficiency in the close and consolidation process
PeopleSoft & EPM
© 2017 Cognizant 8
Their ChallengesMajor challenge is in identifying, recording and recognizing revenue as well as invoicing on the Franchise Tenants
Many Retailers uses different systems to track Revenue / Invoicing / Billing / Collections etc. Multiple systems results its own multi-layer problems
Not one single products provides an end to end solution of franchise accounting and also enable to integrate with the other Financial systems.
No visibility into tasks, timeline, process, and audit issues.
Combination of manual work, excel spread sheets and some kind of automation is used to solve the above
Revenue Leakage
Inefficient Tracking
High Cost of Operations
Sox Compliance issues
Reporting Challenges
© 2017 Cognizant 9
PeopleSoft FSCM and Hyperion – The Footprint
R2R
Cash Management
Project Costing
Asset Management
General Ledger
P2PLease Administration
Lease Administration
eSupplier
eProcurement
I2C
Accounts Payable
Purchasing
Contracts
Billing
eBill
Accounts ReceivableeSettlements
PeopleSoft FSCM 9.2 Hyperion 11.1.2.4
Hyperion Financial Mgmt (HFM)
Hyperion Planning-Forecast/Budget/Plan
- CAPEX- WorkForce
- -Operational
Hyperion Financial Data Mgmt Enterprise Edition
(FDMEE)
Essbase
Data Relationship Mgmt (DRM)
Hyperion Tax Provision (HTP)
Account Reconciliation Management (ARM)
Financial Close Management (FCM)
Financial Reporting & SmartView
© 2017 Cognizant 10
PeopleSoft & Hyperion - The Integrated Solution
Essbase(CKE Sales) Sales reported by
Franchise
Data Relationship Mgmt (DRM)
Company Sales-ePass
eBill Sales
Lease Administration
Accounts PayableBilling
Project Costing
Accounts Receivable
Customer Contracts
PS Master Data•Property Master (AM)•Lease Master (LA)•Customer Master•FX rates•Reporting Calendars
PeopleSoft Hyperion
Consolidated Sales for Royalty calculation
Consolidated Sales for Percent Rent calculation
Hyperion Financial Mgmt
(HFM)Account
Reconciliation Mgmt (ARM)
Financial Close Mgmt(FCM)
Hyperion Planning
Hyperion Tax Provision
(HTP)
Financial (FDMEE)
General Ledger
Actuals
Royalty calculation Royalty fix
bid billingPercent and Base Rent
© 2017 Cognizant 11
Key Solution Tenants
PS Lease Admin module is the primary place for all Payable and Receivable leases related for Real Estate properties along with base rent, percent rent, miscellaneous rent, operating expenses and lease terms information
Essbase is integrates with• PS Lease Admin for Sales Reporting & Percent Rent Calculation• Project Costing for Royalty & Advertisement calculation and (Rate based) invoice
generation. • PS to generate invoices as and when the sales data is received. PS Contracts and
Project Costing modules drive the Invoice interfacing to Billing
PeopleSoft Property (FA & Lease Admin) and Customer Master is being used to maintainthe Property, Stores and Franchise data along with the corporate owner billing and salesreporting frequency
© 2017 Cognizant 12
Key Solution Tenants
PeopleSoft Customer contracts are used to maintain the Financial aspect of the Franchisee agreement. The customer contract primarily includes Royalty & Advertisement rates, Training & Development Fees, accounting, billing and revenue terms
Master Data Management PeopleSoft Lease Master data, Property (Asset) master, Reporting Frequency & Royalty Rates are fed into DRM periodically, which is consumed by Essbase for sales reporting, estimated invoice amount calculation. Organized and governance metadata through out all EPM applications (HFM/HTP/all Plan types) ensure audit controls and consistency.
© 2017 Cognizant 13
Key Solution TenantsPlanning and Budgeting•Provides an end to end planning & budgeting solution with Financial, Workforce & Capex planning
modules. • Integrate with PeopleSoft financials, HFM & HCM application to help client perform what-if
analysis during the planning processes to improve business predictability & decision making process
•Operational plan type to organize multiple sources of data to allow users to slice and dice the data to reduce the planning, budgeting, and forecasting cycles, and improve the accuracy of plans and forecasts, eliminate time lag between when plans and reports refreshesis
Consolidation and Financial Close•Automated consolidation, currency translation, IC eliminations with different Org structures• Improve consolidation & reporting process and reduce internal control risks. •Systematically and auditable reconciliation based on profile and rules and reduced errors.•Allows owners to manage all financial close cycle tasks, including ledger and sub-ledger close, data
loading and mapping, financial consolidation, account reconciliation, tax/treasury and internal and external reporting processes
© 2017 Cognizant
Benefit Realization – Hyperion and PeopleSoft Integration Process Efficiencies with 9.2
Business Controls
Efficiency
Visibility to Franchisee Aging, Overdue statements Insight through Franchiser (customer) and Property Hierarchy Drill Back from Royalty to Sales Reporting (in Essbase) Milestone and event based billing and revenue recognition leading to faster
collection and accurate reporting. Visibility to various data for better planning and forecast decision making
process
…Optimizing value through increased
efficiency
…Protecting value through effective business controls
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Insights …Creating value
with Insights
Eliminate manual processing (Seamless integration giving single ERP and EPM experience)
Integrated solution eliminated data redundancy and duplicity Automated processes increasing productivity of resources Empowering customers to enter the sales data in QSR system Managed metadata changes to reduce audit and manual process
Accurate calculations of Royalty based on sales reporting from Essbase SOX compliance due to division of duties based on redefined security structure Invoicing on pre-defined schedule, full tracking of receivable against invoicing Calculated Royalty and Lease Rentals based invoicing prevents revenue leakage. Close control to ensure all tasks and efficiencies are optimized.
© 2017 Cognizant 15
PeopleSoft Practice Overview
1,800+ Consultants globally with 75%of our consultants experienced on
PeopleSoft 9.2
PeopleSoft Update Manager (PUM) Capability
State of art PeopleSoft CoE, based out of our global centers
255+ Functional,560+ Techno-functional
& 500+ technical experts across PeopleSoft
modules,300+ PS Admin & DBA
Multiple Awards for PS Implementation,Transformation, Upgrade projects
Rich repository of PeopleSoft 9.2 Tools, accelerators & best practices
150+Implementation & Upgrade Projects
Repository of reusable test case scenarios
Largest end-to-end Implementation of PeopleSoft HCM, FIN, ESA & ELM –
260,200 + users (as of Q4, 2016)
70+ PeopleSoft 9.2 engagements
Beta program participant for PeopleSoft 9.2
Flexible and CollaborativeDelivery Model
Tools & Accelerators
200+ Applications Support Projects including
Managed Services
Strong domain expertise across PeopleSoft FIN, HCM, CRM, EPM, SCM
400+PeopleSoft Projects including over 75% PS
FIN and HCM projects
© 2017 Cognizant
Tools & Accelerators
Strong Oracle EPM and BI Capability covering EPM, OFSAA,
OBIEE and OBIA Products
350+Oracle EPM and BI Consultants
50+ Customers and 100+ Implementation, Upgrade and AMS
Engagements
Product Offerings around EPM(PBCS, FCCS, HFM, FDM, FCM, DRM, Essbase), OFSAA OBIA, and Analytics
Strong Focus in building Cloud EPM, Industry Analytics and OFSAA
Capability
Pre-built Integration solutions around OTBI & OBIA reporting and
advanced analytics
Strong Domain expertise inFinancial Risk and performance
Management
Extensive experience working with EPM Products in Oracle EBS and
PeopleSoft eco system.
Co-Development Partner
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Oracle EPM and Analytics Practice Overview
© 2017 Cognizant 17
© 2017 Cognizant 18
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