SEPTEMBER 2017 MONTHLY REPORTS - Housing Authority …

SEPTEMBER 2017 MONTHLY REPORTS

AUSTIN PATHWAYS

Austin Pathways Report for September, 2017 page 1

Housing Authority of the City of Austin Established in 1937

I n t e r o f f i c e M e m o

To: Michael Gerber, President and CEO From: Catherine Crago, Strategic Initiatives and Resource Development Sylvia Blanco, Executive Vice President Subject: Austin Pathways Report for September, 2017 Date: October 7, 2017 In September 12, Austin Pathways was awarded $60,000 from the Moody Foundation to provide specialized social services to senior citizens living in public housing. The grant creates a Seniors Service Coordinator position to connect more seniors with needed services such as transportation, nutrition, housekeeping and counseling. On September 7, coinciding with the close of the Charles Benton Next Generation Engagement grant award, HACA resident Mobility Ambassador Jan Morgan participated in the Next Century Cities Playbook Launch in Washington D.C. to share her experience teaching HACA residents to use technology to improve their lives and advocate for transportation needs with city officials. Key accomplishments helping 50+ residents learn to use digital tools to navigate transportation, gathering transportation data from more than 100 residents, and advocating for transportation needs with dozens of transportation officials were presented to the grant funders, including the Benton Foundation and the Media Democracy Fund. The event was telecast and subsequent media in GovTech and RouteFifty garnered an estimated 100,000 impressions. We welcomed eight 19-hour per week ACC interns September 12 for a half-day workshop providing an overview of HACA and how the team will support HACA residents through December, 2017. On September 18, Austin Pathways onboarded a new full-time employee thanks to a grant from the National Technology Empowerment Network. Digital Inclusion Fellow Atif Hamedi will focus on helping low-literacy and linguistically isolated residents build digital literacy skills, and will support the Mobility Ambassador program. Key Unlocking the Connection activity integrated national, regional and local best practices and evaluating progress in advance of the 3rd Anniversary of the initiative . On September 20 Catherine Crago participated in a HUD Regional meeting at which the San Antonio Housing Authority and HACA shared experience and program details with new ConnectHome Nation participants Brownsville and Edinburg housing authorities. HUD ConnectHome Nation Manager Jogchum Poodt toured the Unlocking the Connection program on September 21. Mr. Poodt learned how to refurbish a computer from ACC interns, provided inputs to a team of LBJ School students on their proposed 2017-2018 evaluation of digital inclusion and self-sufficiency, and participated in a computer deployment at Booker T. Washington with 15 graduates of the Austin Area Urban League’s financial literacy class. In Fall 2017 Austin Pathways will adopt a new HACA Austin Pathways Scholarship standard operating procedure, revise its Strategic Plan, and will design an evaluation roadmap and living annual report for services provided to HACA residents. Strong Start to Booker T. Washington Google Fiber Registration. Building on a successful launch of Google Fiber at Shadowbend Apartments in August, on September 15 Austin Pathways and HACA staff, ACC interns and partner Google Fiber staff conducted a kick-off meeting to train on protocol and policy. The group set a goal to connect 80 percent of 216 households at Booker T. Washington between


September 25 and November 25, 2017. The team agreed to conduct bi-weekly office hours and team debriefs to facilitate a rapid climb to the desired goal. Then, after intensive flyering the week of September 19, on Monday, September 25th Google Fiber and HACA held a registration fair, complete with a food truck, games for children and basic digital literacy training provided by ACC interns. While Google Fiber can’t share how many residents have registered for the free service, based on our outreach and surveys by September 30, we estimate that at least 50 percent of residents had registered. What could keep unregistered residents from accessing the new 1,000 Mbps connection Google Fiber provides at no cost for the next four years? Based on surveys, we estimate that about 30 percent of BTW residents have never had internet and have never owned a computer or smart phone. Those residents must create a Google email (gmail) account to register; many will need digital literacy training to learn to operate and to earn a device in their home. An additional 20 percent of BTW residents will require digital literacy training in Spanish, Arabic or another language; we have set start dates for this training in end-October. For some residents, perhaps some of whom could benefit most from in-home connectivity, a free internet connection just isn’t relevant. For these residents, learning that a free internet connection can be used to watch television or their favorite cable channels for free or very low cost, attend classes online at ACC, or conduct meetings remotely with a teacher are significant motivators to register for the connection and learn to use computers. In October and November, Austin Pathways and Google Fiber will host a series of two-hour classes on “[cable television] Cord Cutting”, “Learn from Home,” and “Internet Parent,” designed to focus on the needs of BTW families. Competitive Recruiting for 21 HACA Resident- and Public-Serving Positions. In collaboration with HACA Workforce Development Manager Claudia Connor, Austin Pathways initiated a new competitive recruiting process for HACA residents wishing to serve in volunteer service and contract positions. Volunteer service positions are competitive and now all Austin Pathways volunteer service positions feature professional development training, one or more company visits related to the position, and support toward a career pathway for the volunteer. To help gauge interest and prepare candidates for service positions: optional information sessions will be held, a resume review and feedback will be provided and when possible members of the possible hiring community will assist Austin Pathways in conducting interviews. By September 28, thanks to a partnership with the City’s Austin Transportation Department, Austin Pathways received 12 applications for three Vision Zero Ambassadors – individuals who are contracted by Austin Pathways to work with the Austin Transportation Department on an hourly paid basis to reduce injuries and fatalities in their neighborhoods. They are safety educators who will conduct outreach and training to the public. On September 28, Claudia Connor, Roland Murphy and Catherine Crago conducted an optional information session with interested candidates. Attendees shared that they increased confidence and had a clear picture of how to prepare their applications and for potential interviews. Five candidates were selected and interviewed by Austin Pathways staff with support from the Austin Transportation Department. Three candidates will be hired; they will begin training with Austin Transportation Department staff in October and will complete their work, with a results presentation slated in January, 2018. Eighteen volunteer service positions are available to serve HACA residents through Austin Pathways in varying lengths from October to August, 2018. Intensive outreach to recruit for these positions began September 14. Applications will close in mid-October. These include:

• Tech Lab Apprentices serve at six HACA properties, thanks to a grant from the City of Austin’s Grants for Technology Opportunities. In 2017-2018. Lab Apprentices are required to develop a specialization that aligns with post-secondary educational tracks: computer, smart phone and tablet equipment (hardware), apps and programs people use (software), or how to teach people to better use technology and tools (user support.)


• Mobility Ambassadors serve low-literacy residents at Shadowbend and Bouldin Oaks to develop transportation plans for their families, including teaching residents how to use technology to reduce the cost and increase the quality of their transit, thanks to a grant from the Transit Empowerment Fund.

HACA’s Austin Community College Work Study Internship partnership continues for the 5th semester. A new cohort of eight students have established aggressive Fall 2017 goals including: creating a mapping reporting tool for JobsPlus, developing a customer satisfaction and tech support process for the almost 900 residents who have earned refurbished devices, helping to register residents for Google Fiber at BTW and additional properties and deploying almost 100 additional devices to youth and adults. By September 29, the team had:

• Selected and tested a GIS reporting tool at BTW, including creating GIS points for each address. (9/12)

• Created a new computer image with updated operating system and Rachel free content for recently donated 250GB hard drive computers and outfitted the reimaging lab with multiple copies to enable rapid reimaging in October. Provided review and revision of manual install documentation. (9/18)

• Conducted outreach and surveys to 70+ residents in advance of Google Fiber registration; assisted in helping residents troubleshoot and self-install with proper equipment. (9/25)

• Deployed computers to and provided tech support to 30+ residents. (9/29)

ConnectHome Nation Mentor City Participation. ConnectHome, the White House-HUD initiative launched in August, 2015 and inspired by Unlocking the Connection has expanded to an additional 20+ cities. Austin will serve as Mentor City to the new ConnectHome Nation participants; we will continue to provide technical assistance, and will package and share tools and lessons learned that can help other cities achieve their ConnectHome Nation goals more quickly and more cost-effectively. Affordable Housing Solutions App. The Austin CityUP (ACUP) Housing Committee is co-chaired by Catherine Crago and Ron Baker of IBM. On September 19, one HACA resident and one ACC intern helped design firm Idean create “empathy maps” to garner resident needs; committee members from the City’s Neighborhood Housing and Community Development department secured $25,000 to develop citywide requirements for an app. On September 28 HACA hosted GoSection8 executive staff to review its plan for similar services. Media and Public Appearances Here’s a New Playbook for Municipal Civic Tech Projects, NextGov.com, September 11, 2017 features Next Century Cities Benton Next Generation Engagement Award winners Austin, Lousiville and Raleigh. Tech-Powered Civic Engagement Playbook Launch, Online video clip, 1 hour 22 minutes. YouTube.com. September 7, 2017. Next Century Cities. Here’s a new Playbook for Municipal Civic Tech Projects, RouteFifty.com, September 7, 2017. A guide compiled based on lessons learned in Austin, Louisville and Raleigh. PC Community Loan Program, CityView, ATXN Channel 6. YouTube.com. August 29, 2017 features HACA ACC interns refurbishing HACA Scholar laptops as a part of HACA’s partnership with the City of Austin.

FINANCE

Finance Report, page 1
























































HOUSING & COMMUNITY

DEVELOPMENT

10/6/17 1

Community Development Report for September 2017

Featuring Workforce Development Programs

* Community Development reports will now feature one program area per month (youth, workforce development, health and wellness andgrants). This will be on a repeating cycle so that each program area is reported on once per quarter/ four times annually. Due to varyingpartner reporting and contract dates, some data may reflect services provided during the previous month or two months prior. This report

provides information on services delivered in August 2017 and September 2017 (as noted).

Family Self-Sufficiency Programs

Resident Opportunities for Self-Sufficiency Program: The HUD Resident Opportunities for Self Sufficiency (ROSS) Service Coordination Grant provides funding for resident self-sufficiency through case management, strengthened resident leadership, and high-quality partnerships. In contrast to the two previous ROSS awards, the 2015 ROSS Grant funds only one Service Coordinator for the three-year term due to HACA’s RAD conversion. EGBI (Economic Growth Business Incubator) is serving as the fiscal agent for CWAB for the ROSS Grant. The first year of the 2015 ROSS Service Coordinator grant was completed on August 31, 2017. HACA met 95% of the outcomes required by HUD. ROSS outcomes include residents served at properties that had not converted to RAD as of the start of the grant term and are not part of Jobs Plus (Meadowbrook, Rosewood, Santa Rita and Thurmond.)

Activity Output or Outcome Benchmark

Actual

Svc. Coord. - Needs Assessment conducted 140 143 Education – GED Enrolled 10 12 Post-Secondary Classes Enrolled 21 24 Maintain employment for 3 - 6 months 9 15 Financial Management education 24 24

Total number of residents enrolled in the ROSS program as of September 30, 2017: 174

Family Self-Sufficiency Program: The table below provides information on enrollees in the public housing FSS program including employment data and information of FSS members with escrow.

Program participation Number (#) % of Active participants

Notes

Participants: 126 N/A N/A Participants with Escrow Accounts: 67 + PBRA = 93 74% Participants that accrued escrow this month:

48 38% % based on total (non-PBRA)

Participants gainfully employed: Full-time: Part-time TOTAL:

60 39 99

48% 31% 78%

Work and training history currently being

updated in TAAG

Participants not employed but attending school or job training:

14 11%

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Graduates 2016:

Graduates 2017 (to date):

2

13

n/a

There are approximately 25 FSS members with contacts pending completion or extension in 2017. Currently, the FSS staff is meeting with each of the participants to determine whether they are on track to graduate or whether they will require and potentially seek up to a two-year extension. Additional information will be provided next Workforce Development report. The 2017 Family Self Sufficiency Luncheon is set for Wednesday, November 29th, 2017 at the Downtown Hilton.

Jobs Plus Pilot Program – Booker T. Washington and Chalmers Courts: The Jobs Plus ATX program was established by a $2.7 million grant from HUD, and will expand job opportunities to residents at Chalmers Courts and Booker T. Washington. The Jobs Plus Pilot Program kicked off on July 1st, 2016 and includes 10 community partners working collaboratively. Partners provide job readiness, employment, training and job search/placement services to interested residents. Jobs Plus Earned Income Disregard (JPEID) is a strong financial incentive included in the program – whereby residents who go to work do not see a rent increase (from earned income) during the duration of the grant. The first year of the Jobs Plus Pilot Program ended June 30, 2017. HACA had a goal to engage 180 residents in JPEID during the first year of the grant and 240 total residents by the end of year two. Our goal is to engage a total of 300 residents in JPEID over four years.

Current outcomes from the Jobs Plus Pilot program (Booker T. Washington & Chalmers Courts) follow:

Jobs Plus Activity Benchmark Unduplicated Total year to date

Residents enrolled as Jobs Plus participants – (Jobs Plus Needs Assessment conducted)

180 (by June 30, 2018)

237

Participants enrolled in a job readiness program - 42 Participants enrolled in a certification program - 15 Participants provided Job Search Assistance - 66 Participants referred to a partner for WFD services Target for the end of Year

2 (June 30, 2018) is 190 163

Percent of Residents with a Jobs Plus assessment (participants) that are employed

- 58%

Percent of Work-able residents who are employed Target for the end of Year 2 (June 30, 2018) is 55%

59 % (updated 6/30/17)

Participants Employed 90 days or longer (count residents who started work after Jobs Plus began)

- 46

Number of residents who have had earnings disregarded through the JPEID (updated quarterly)

- 201

Total amount of rent disregarded through the JPEID (JPEID disregarded for 7/1/16 – 6/30/17)

- $303,306

Community Supports for Work: Number of Jobs Plus Events 2 per month 5 Number of residents engaged as Community Liaisons (4 at BTW and 3 at Chalmers)

7 BTW- 3 adults, 1 youth

Chalmers- 2 adults, 1 youth

Hours of service delivered by Jobs Plus Community Liaisons during the month of September 2017

- 363

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Additional Jobs Plus Pilot Program accomplishments – September 2017: • Community Liaisons conduct outreach to engage their neighbors with Jobs Plus, participate in

training programs and host monthly networking events and celebrations at Chalmers andBTW. Community Liaisons serve 6 months to 1 year and earn a modest stipend. The program isdesigned to be a developmental program with new residents filling positions as the previousCommunity Liaisons are connected with permanent jobs. In September, four Community Liaisonsserved at BTW and two served at Chalmers. Two Youth Community Liaisons served – one at eachproperty.

• Community Liaisons at both properties helped prepare for National Night Out (NNO). Chalmers andBTW Community Liaisons created and distributed flyers, attended Resident Council meetings to getbudget approvals, and assisted staff in determining what activities would have the greatest impact onthe community during NNO. One Community Liaison went with HACA staff to the NNO Kick-Offevent on September 30th.

• In addition to preparing for National Night Out, Community Liaisons hosted or helped with twoevents. Community Liaisons at Chalmers held a “Meet and Greet” event on September 28th. Thisevent provided residents a comfortable setting to meet with staff members, Community Liaisons,and other residents to talk about their career and educational goals and the barriers they face inreaching those goals. Booker T Washington was fortunate enough to receive free Google Fiber forall residents. September 25th was Google’s first day to have residents come to the Community Roomto set up their Google Fiber accounts. BTW Community Liaisons were instrumental in disseminatingthe information of where and when Google representatives would be on property.

• Booker T Washington also held several community-wide lease signing days for the RADconversion. This gave Jobs Plus staff an opportunity to speak with many residents that staff had notpreviously spoken to. Community Liaisons assisted in assessing 71 new Jobs Plus participants andalso updating the assessments of 46 residents who had previous Jobs Plus participation.

• Many Community Liaisons participated in the Austin Area Urban League’s Pathways to Careersclass. Three current, one previous, and one future Community Liaison enrolled and completedPathways to Careers.

Fatherhood Initiative: I-DADS identifies fathers and father figures living on and/or frequently visiting HACA properties, andprovides connections to job search, education, mentorship and resources for building healthyrelationships. An overarching goal of the program is to provide support to fathers or important malefigures who may have been absent from their children’s lives for some time, but who are making effortsto reengage with their children and previous partner, and to receive the resources necessary to do that.HACA partnered with facilitator, Isaac Rowe (Man in Me), to implement two I-DADS cohorts in 2016,and through a $45,000 grant from the O’Neill Foundation has contracted with Mr. Rowe to implementfive additional I-DADS cohorts throughout the next year. The grant has also allowed for the hiring of apart-time I-DADS Coordinator to support outreach, implementation and evaluation of the program. TheI-DADS Coordinator is currently supporting the cohort at Booker T. Washington. Program participationnumbers for the cohorts that have been held to date follows:

Location Total Participation / Program Completion to Date Meadowbrook (2015) - PILOT 12 / 9 Santa Rita (2016) 11 / 8 Rosewood (2016) 11 / 9 Georgian Manor (2017) 7 / 5 Booker T. Washington (April-May 2017)Booker T. Washington (July-Aug 2017)

9/4 14 / 5

TOTAL 64 total participation / 40 completions to date + pending

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An extremely innovative program, in that fathers and father figures not living on a HACA property are invited to participate, I-DADS offers a once per week facilitated support group for up to 15 male participants. Sessions focus on healthy relationships, managing anger, making positive choices, developing self-esteem and confidence, and being a role model for your children, among other topics. The group is a safe environment for men to talk about challenging topics among other men. The program also brings partner organizations to share employment, legal and other supportive services.

Workforce Development Partnerships

HACA held its first ever Workforce Development Summit on August 31, 2017. The goal of the summit was to inform and connect residents and staff to the ever evolving workforce development activities of our Austin workforce partners. 20 partners attended and everyone involved appreciated the opportunity to re-connect.

Austin Community College: ACC services are being offered for 2016-2017 at four HACA locations – High School Equivalency Level 1 at Booker T. Washington, Thurmond Heights, Levels 2 and 3 at Georgian Manor, and ESL classes at Meadowbrook.

Financial Literacy Coalition/Frost Bank Financial literacy classes for residents were held at three sites during August and September. Content of the classes included Budgeting, Basic Borrowing, Credit, and smart consumer choices. Classes were held at Meadowbrook, Rosewood Courts and Thurmond Heights. Twelve residents attended.

Workforce Development Continuum: HACA’s Workforce Development Continuum takes an innovative approach to workforce development by significantly emphasizing that one type or approach to services does not fit all residents, and services must be creative and individualized to help support each resident in the accomplishment of their unique goals. Progress of workforce continuum partners has been steady with a gradual increase in utilization across the program year. Services from the African American Youth Harvest Foundation (AAYHF) were abruptly halted in August when AAYHF staff providing workforce services were let go. Contract renewals were completed in September with Austin Area Urban League and Goodwill.

Workforce Partner Active Clients in August

# of new referrals

# outreach events conducted

Austin Area Urban League 22 19 3 AAYHF – BEACON Workforce 0 0 0 Goodwill Industries 13 4 1

Total 17 23 4

Lab Apprentice Program – LAP: Begun in September 2015 the LAP program offers computer lab assistance and support at property-based computer labs, through the use of paid apprentices who have received foundational and ongoing monthly training in digital skills and computer lab monitoring. The Lab Apprentice Program is an opportunity for residents to build their technology skills and confidence, to support and train fellow residents, to assist their community, and to support skill-building and potential employment amongst themselves and their peers. Through a 2016 City of Austin GTOPs grant, HACA provided the LAP program at 5 properties – Meadowbrook, BTW, Gaston, Lakeside and North Loop, with 18 LAP

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apprentices supporting residents at each of the five properties. Thus far 125 residents have received LAP training and services. In March, HACA received notice that it had been awarded a $22,000 GTOPs grant for a third year in a row to support the LAP Program. This award, slated to begin in October, will allow further expansion to two additional properties. There were no LAP activities in September as activities completed on the 2016 grant at the end of August. Selection, screening and training of new LAP apprentices will begin in October with the new GTOPS grant.

Support Services Capital Metro: HACA provides bus passes to self-sufficiency program participants that need transportation assistance and are employed, seeking employment, attending school, a combination of both, or have been referred to other self-sufficiency services. Reduced Fare bus passes are also distributed to elderly and/or disabled residents when needed, for transportation to and from medical and benefit appointments.

Bus Pass Type # Purchased # Distributed Sept. 2017 # Distributed to Date

1 day 40 15 35 7 day 40 12 40 31 day standard fare 20 (+30 Dropbox) 7 50 31 day reduced fare 25 3 22 Metro Access 10 Rides 50 9 31

Total 205 46 178

Childcare: HACA provides childcare assistance to ROSS, FSS and Jobs Plus participants who are employed, attending school and seeking employment, or a combination of these activities. Information follows on the number of residents that utilized childcare services during the month of September.

Childcare Type ROSS FSS Jobs Plus Sept-Total HACA Childcare Voucher Program 1 10 2 13 Self Arranged Childcare 3 6 3 12

Total 4 16 5 25

Housing Authority of the City of AustinEstablished in 1937

HOUSING AND COMMUNITY DEVELOPMENT

To: Michael Gerber, President and CEO

From: Pilar Sanchez, Vice-President of Housing and Community Development

Subject: Housing Operations: September 2017

Date: October 4, 2017 The following is a summary of activities within the Housing and Community Development Department during the period of 09.01.17 to 09.30.17 Inspections:Annual Inspections/Uniform Physical Condition Standards (UPCS): There are a total of 1,157 units within the Public Housing portfolio and 682 units within the RAD/PBRA portfolio. HACA is required to conduct inspections of its properties on an annual basis.

● FY 17-18 UPCS Annual Inspections began on June 26 in preparation for REAC inspections● Blueprint (Brad Kothmann) and UPCS Inspector (Alejandro Dominguez) conducted the inspections● Chalmers, Lakeside, Rosewood, Salina, Meadowbrook, Thurmond, Northgate Scattered Sites,

Shadowbend Scattered Sites, Goodrich Exterior, and Thurmond have been inspected 100%● The remaining inspections are scheduled to occur from September 2017 through January 2018● Approximately 25% of the units at each property will be inspected on a monthly basis● Blueprint will conduct the remaining inspections

HUD/REAC Inspections: ● HACA has successfully cancelled/postponed the recently scheduled REAC inspections for Rosewood,

Lakeside, Meadowbrook, Gaston, Thurmond, Shadowbend, Goodrich, Shadowbend Scattered Sites (SS),and Northgate SS. We expect 5 tax credit properties to be scheduled for their HUD or TDHCA REACUPCS Inspection as early as November 2017. Chalmers has been scheduled for a REAC inspectionpending an inspection date. Shadowbend and Manchaca Village are anticipated to have a TDHCAinspection around mid November. If rehabilitation is in progress at any of our properties, that inspectionwill be delayed. Should HUD attempt to schedule inspections for any non-converted properties, HACAwill request to postpone until after the RAD conversion and/or after construction.

● Latest UPCS inspection results from REAC: Average Score 96

Property Inspection Date Score Santa Rita Courts 3/4/16 95c* Booker T. Washington 4/22-24/2015 99b Rosewood / Salina 4/7/14 93b Meadowbrook Court 4/9/14 91c* Chalmers Courts 4/10/14 91c Bouldin Oaks 4/11/14 93c Northloop 5/28/14 99b Lakeside 5/29/14 99b Gaston Place 5/30/14 99b Thurmond Heights 6/5/14 95c Northgate / Coronado Hills 6/21/14 97b* Georgian Manor 6/26/14 96b Shadowbend, Manchaca Village, 6/30/14 99b* Manchaca Village II, and Goodrich

Occupancy: ● Elite Data: Current occupancy is 99.14 reflecting 9 vacancies. There are also 48 units in Modernization or

RAD Hotel status at Thurmond Heights; 7 units are offline at Goodrich (1 approved to be used as aResident Council Non-Dwelling office space, and 6 reserved for RAD Rehab); 1 unit is off-line atLakeside and used as a Non-Dwelling office space for Family Eldercare; 1 unit is off-line at Chalmersand being used as a Non-Dwelling office space for the Jobs Plus program

● Turnaround time from 09.01.17 – 09.30.17 was 13 days.

Safety: Currently, there are 51 Officers on active contract with HACA and available to patrol our communities.

PIC and EIV Reports: The Trainer reviewed the following reports this month:

● PIC Reports● Occupancy and Aging Reports – An occupancy rate of 99.14% with 9 active vacancies reported.

There are 26 units approved by HACA for RAD Hotel and 22 HUD approved MOD units atThurmond; 1 unit approved to be offline at Goodrich to be used as a RC Non-Dwelling officespace (status is not updated in PIC). 1 unit offline at Lakeside; 1 unit offline at Chalmers

● Delinquency Report – PIC submission rate ending 8.31.17 (most current in PIC) was 99.63%● Re-examination Report – Effective 8.31.17 (most current in PIC) four (4) delinquent re-exams

consisting of:○ 1 pending eviction○ 3 resolved, which will be reflected in PIC when the system refreshes on 10/6/17

● Tenant ID Management Reports○ Possible Duplicate Tenant Report – Three (3) cases consisting of:

■ 1- false positive (noted in PIC as “Removed”)■ 2- pending resolution by staff

○ Invalid Tenant ID Reports – Zero (0) cases● EIV System Reports

● Identity Verification Reports –○ EIV Pre-Screening Report -- Zero (0)○ SSA Screening Deficiencies Report -- One (1) case pending eviction

● Deceased Tenant Report – One (1) - 1- unauthorized occupant pending eviction● Immigration Report – Zero (0)● Multiple Subsidy Report – Sixteen (16) - All due to RAD/PBRA residents residing in designated

RAD Hotel units in non RAD properties.

EIV Bad Debt Module: Has been updated with current information as of 09.30.17 Rent: Rent collection as of 09.30.17 was 95.66%. Legal Report: 21 open cases are pending Arthur Troilo’s (legal counsel) action and recommendations.

End of Report

HUMAN RESOURCES

HOUSING AUTHORITY OF THE CITY OF AUSTIN

MEMORANDUM

To: Michael Gerber, President/CEO From: Gloria Morgan, Human Resources Director Subject: Monthly Report Date: October 6, 2017 For the month of September, the Human Resource Department has:

Received and reviewed 137 applications for employment.

Processed and conducted orientation for: 2 new employee(s) for the Austin Housing Authority 0 new employee(s) for Southwest Housing Compliance Corporation

Processed 0 resignation(s)/termination(s) 0 promotion(s) 1 transfer(s)/reassignment(s) 1 title change(s)/salary allocation(s) 3 salary adjustment(s) 27 merit increase(s)

Reviewed 2 employee oral/written guidance’s

Reviewed 27 employee evaluations

Distributed 20 evaluations for the upcoming month to the appropriate Vice President and/or Directors. Attached is a list of evaluations that are either past due or upcoming.

PRESIDENT/CEO’S REPORT TO BOARD OF COMMISSIONERS

By Gloria Morgan, Human Resources Director Number of Employees as of October 6, 2017 = 248

Regular Full Time – 243Part Time – 5

NEW HIRES (2) September 8, 2017 – October 6, 2017 Hamedi, Rizwanullah Fellow Executive

Inamdar, Prasanna Intern Finance

TERMINATIONS/ RESIGNATIONS (0) – September 8, 2017– October 6, 2017 R=Resigned T = Terminated L= Lay Off A = Abandonment G =Grant

The Housing Authority of the City of Austin OPEN POSITIONS (6) as of October 6, 2017

POSITION DATE POSTED DEPARTMENT

Truck Driver/Fleet Assistant 08/30/2017 Operations

Internship Graphic Design & Photography 09/29/2017 Executive

Senior Accountant 09/08/2017 Finance

Internship Computer Science & Finance or Accounting 10/07/2017 Finance

Assistant Property Manager 10/07/2017 Housing & Community Development

Apartment Maintenance Technician 10/07/2017 Housing & Community Development

Southwest Housing Compliance Corporation OPEN POSITIONS (0) as of October 7, 2017

POSITION DATE POSTED DEPARTMENT

Employee Date Due Department Employee Date Due Department

Hill, Ralph 01/09/17 Housing & Community Development Banks, Joshua 07/17/17 Housing & Community DevelopmentJames, Crystal 01/04/17 Housing & Community Development Rensing, Kelly 07/03/17 Housing & Community DevelopmentCalvo, Benjamin 02/19/17 Housing & Community Development Carter, Larry 08/23/17 Housing & Community DevelopmentHiroms, Nidia 03/11/17 Executive Guzman, Carlos 08/15/17 Housing & Community DevelopmentYoke, Miriam 03/17/17 Housing & Community Development Pennington, Susan 08/15/17 Housing & Community DevelopmentGomez, Nancy 03/01/17 Housing & Community Development Yetter, Tracy 09/19/17 ExecutiveMorgan, Gloria 04/01/17 Human Resources Cardenas, Juan 09/12/17 Housing & Community DevelopmentBlanco, Sylvia 05/13/17 Executive Medellin, Martin 10/17/17 Housing & Community DevelopmentOquendo, Margarita 05/20/17 Housing & Community Development Lee, Borami 10/17/17 Assisted Housing Guerrero, Jeannette 05/26/17 Housing & Community Development Ruiz, Daniel 11/7/2017 Housing & Community DevelopmentJackson, Barbara 05/11/17 Housing & Community Development Dye, Cody 11/14/2017 SHCCDavis, Clyde 05/16/17 Housing & Community DevelopmentQuintanilla-Vega, Heriberto 05/30/17 Housing & Community DevelopmentPonder-Cook, David 05/23/17 Housing & Community DevelopmentStallworth, LaPread 06/27/17 ExecutiveBallejo, Natalia 06/01/17 FinanceMiddleton, Tiffany 06/13/17 Housing & Community DevelopmentArechiga, David 06/29/17 Housing & Community DevelopmentVargas, Alejandro 06/29/17 Housing & Community DevelopmentLevell, Kate 06/01/17 Housing & Community DevelopmentZernick, Anthony 06/01/17 Housing & Community DevelopmentJones, Felisa 06/08/17 Housing & Community DevelopmentClark-Brown, Linelle 06/20/17 Housing & Community DevelopmentRivera, John 06/19/17 Housing & Community DevelopmentRyden, Robert 06/08/17 Housing & Community DevelopmentHuerta, Christina 06/12/17 Planning and DevelopmentRoland, Murphy 07/05/17 Housing & Community DevelopmentGrinnell, Bryan 07/01/17 Housing & Community DevelopmentSam Dominique 07/01/17 Housing & Community DevelopmentPadron-Hernandez, Jazmin 07/21/17 Housing & Community DevelopmentSchaffino, Phillip 07/19/17 Housing & Community DevelopmentValdez, Linda 07/01/17 Housing & Community DevelopmentPimentel, Cecilia 07/08/17 Housing & Community DevelopmentBenson, Tina 07/14/17 PurchasingCummings, Michael 07/17/17 Southwest Housing Compliance Sepeda, Juanita 07/05/17 Southwest Housing Compliance Carlin, William 08/21/17 Assisted HousingGarcia, Lisa 08/15/17 Assisted HousingWashington, Henrietta 08/21/17 Compliance and QAZarate, Felipe 08/19/17 Housing & Community DevelopmentHenderson, Katoria 08/15/17 Housing & Community DevelopmentWhitley, William 08/10/17 Housing & Community DevelopmentSmith, Andrea 08/22/17 Housing & Community DevelopmentGarcia, Nancy 08/22/17 Housing & Community DevelopmentGarza, Rene 08/01/17 Housing & Community DevelopmentWebster, Timothy 08/15/17 Housing & Community DevelopmentGilmore, Tamika 08/05/17 Housing & Community DevelopmentBruns, James 08/25/17 Planning and DevelopmentTeasdale, James 08/15/17 Planning and DevelopmentMorales, Nora 08/19/17 PurchasingSchwertner, Suzanne 09/23/17 AAHCKowal, Ronald 09/29/17 AAHCFlores, Dawn 09/08/17 Assisted HousingSoto, Hopie 09/27/17 Assisted HousingHenderson, Ursula 09/23/17 Compliance and QAReid, Grant 09/10/17 Compliance and QAGuzman, Teodoro 09/09/17 Housing & Community DevelopmentCardenas, Jessica 09/01/17 Housing & Community DevelopmentDavids, Martha 09/01/17 Housing & Community DevelopmentVelazquez, David 09/19/17 Housing & Community DevelopmentLambour, Stephane 09/01/17 Housing & Community DevelopmentPerez, Luis 09/09/17 Housing & Community DevelopmentGonzales-Lima, Mary 09/03/17 Housing & Community DevelopmentCortez, Angie 09/23/17 Housing & Community DevelopmentSanchez, Pilar 09/23/17 Housing & Community DevelopmentSilva, Ruth 10/09/17 AdmissionsCrawford, Kelly 10/01/17 Compliance and QAPhillips, Beth 10/20/17 ExecutiveEspinosa, Janie 10/09/17 FinanceGreenhaw, Carlton 10/13/17 FinanceGuarjardo, Veronica 10/01/17 Housing & Community DevelopmentRios, Johnny 10/03/17 Housing & Community DevelopmentZimmerman, Ronald 10/05/17 Housing & Community Development

90 Day EvaluationsAnnual Evaluations

Anderson, Kenneth 10/11/17 Housing & Community DevelopmentGilham, Gerald 10/11/17 Housing & Community DevelopmentValadez, Daniel 10/20/17 Housing & Community DevelopmentMorales, Alicia 10/29/17 Housing & Community DevelopmentVargas, Cecilia 10/31/17 Housing & Community DevelopmentLozano, Kara 10/17/17 Assisted HousingHeale, Christopher 10/20/17 Assisted HousingMeyer, Dwight 10/21/17 Assisted HousingRostro, Angelica 10/22/17 Assisted HousingLopez, Criselda 10/24/17 Assisted HousingJeffery, Julie 10/23/17 Southwest Housing Compliance Sloan, Kirsha 10/24/17 Southwest Housing Compliance Petty, Chris 10/25/17 Southwest Housing Compliance Teneyuque, Sandra 11/18/17 AdmissionsGass, Ann 11/2/17 ExecutiveCisneros, Norma 11/10/17 FinanceZarate-Rodriguez, Joann 11/3/17 Housing & Community DevelopmentPerlato, Julie 11/15/17 Housing & Community DevelopmentHernandez, Frances 11/21/17 Housing & Community DevelopmentSerrato, Gena 11/21/17 Housing & Community DevelopmentAcosta, Guerrero 11/26/17 Housing & Community DevelopmentRice, Robin 11/28/17 Housing & Community DevelopmentLeftwich, Timothy 11/29/17 Housing & Community DevelopmentWakem, Nicholas 11/3/17 Planning and DevelopmentHernandez, Naomi 11/05/17 PurchasingMarfil, Bonnie 11/01/17 Assisted HousingCastro, Gabriel 11/07/17 Assisted HousingRobledo, Poleth 11/07/17 Assisted HousingSummersett, Rebecca 11/28/17 Assisted HousingPrice, Brett 11/07/17 Southwest Housing Compliance Morrison, Jessica 11/10/17 Southwest Housing Compliance Winton, Lonnie 11/17/17 Southwest Housing Compliance Kothmann, Brad 11/29/17 Southwest Housing Compliance

Employees Name in italics indicate evaluations that have been submitted to HR for review or the signed original has not been received by HR10/5/2017

MANAGEMENT INFORMATION

SYSTEMS


In terof f i ce MemoTo: Sylvia Blanco, Executive Vice President

From: Andrea Galloway, Director of MIS

Subject: MIS Report for September 2017

Date: October 3, 2017

• MISo Work orders completed – 322o Security requests completed – 15o Alarm Incidents – 34o Developed plan to strengthen networko Elite, HDS and print server moved to new virtual serverso Organized HACA Swap Meet

• Laserficheo Business Process Specialist earned Laserfiche Gold Certificationo Continued efficiency updates for Assisted Housing, scanned vendor tax formso Working on updated Reasonable Accommodations processo Developed HCD paperless timeline and continued paperless planning processo Working on RAD paperless storage projecto Testing multiple E-Signature optionso Added all historical scanned HR files to Laserfiche

• Admissionso Working on web replacement for WebApp and Applicant Portalo New computers ordered for staff

• Executiveo Hacanet.org moved to a new web hosto New computers ordered for staff

• Housing & Community Developmento Continued computer dismantling and installation for property offices and community

rooms due to remodelingo Working on fiber ring Internet replacemento Updated certification spreadsheet with data automation

• Human Resourceso Weekly meetings to discuss and implement new data efficiencieso Assisting with PAF & PRF updateso Customizing reports for new system

PLANNING & DEVELOPMENT

1


PLANNING & DEVELOPMENT MONTHLY REPORT

To: Michael Gerber, President & CEO

From: James Teasdale, Planning & Development Director


CFP and Other Funds Status:

CFP Year Implementation Schedule Current Status Obligated Expended Obligated Expended

2015-726 CFP $2,370,772.00

90% 4/12/17 $2,133,694.80

100% 4/12/19 $2,370,772.00

100% 1/31/17 $ 2,370,772

94% 9/30/17 $ 2,237,109.10

2016-727 CFP $2,454,926.00

90% 4/15/18 $2,209,433.40

100% 4/15/20 $2,454,926.00

99% 9/30/17 $ 2,427,115.59

26% 9/30/17 $ 626,267.62

2017-728 CFP $1,747,395.00

90% 8/16/2019 $1,572,655.50

100% 8/16/2021 $1,747,395.00

21% 9/30/2017 $ 364,890.00

0% 9/31/2017 $ 0.00

2016-THURMOND ESSG CFP $ 248,569.00

90% 4/13/2017 $ 223,712.10

100% 4/12/2018 $ 248,569.00

95% 9/30/2017 $ 235,491.00

31% 9/30/2017 $ 76,153.34

2014-EPC Phase 2 Total Funding $13,700,000.00

90% (revised)

3/31/16 $12,330,000.00

100% (revised) 12/31/17 $13,700,000.00

81% of total 9/30/17 $11,131,477.32

79% of total 9/30/17 $ 10,853,610.98

2

Projects Status: USHUD 2017 Capital Fund Program—The P&D Dept. has revised the 2017 Annual Plan

to accommodate and program all funds, while making changes to the plan overall, to removeRAD impacted sites and re-organize the work items. Though HACA is working throughRAD conversion on half of its’ PH inventory, the 2017-18 FY still required a CFP Plan,outlining planned improvements to the agency’s remaining properties that have not yetundergone RAD planning or actual transition/conversion, while still providing some fundingto Resident Initiatives, staff trainings, and administration costs.. Planned work items thatwere applicable to now-converted sites are being deleted, while work items for theremaining inventory are being substantially amended to provide the best outcomes for theremaining properties, in light of the probable development of RAD conversions of thosesites. All 2017 CFP documents have been provided to the HUD-SAFO and HACA isawaiting word from HUD on final approval, before beginning to obligate and utilize thefunds. UPDATE: All documents received back from USHUD, APPROVED, and thefund account has now been spread in the federal system for drawdown andexpenditure. COMPLETE. Fund Value=$1,747,395

HVAC Replacements—HACA Mgmt./Community Centers—Two (2) separate,additional existing HVAC systems at the Booker T. Washington Community & Mgmt.Center, and the Maintenance Facility were requested by site staff to be replaced, brining theproject to a total of thirteen (13) systems replaced. All these administrative location change-outs consisted of full replacement with higher efficiency equipment, providing superiorperformances and lower operating costs for HACA. Work at Manchaca Village,Meadowbrook Infant Center, Bouldin Oaks, Georgian Manor, Northgate West, andShadowbend, Coronado Hills, and now BTW, are COMPLETE.Project value = approx. $105,000.00

Lighting Improvements—Meadowbrook--Replacement of existing exterior wall-pak lightfixtures on the residential buildings, as well as exterior lighting around the MaintenanceShop and Infant Center, with all LED lighting for improved security and energy efficiency.Site-staff report a high degree of satisfaction from Residents. COMPLETE.Project value = $20,000.00

Energy Performance Contract Phase II—All work at all sites is complete. All bills fromcontractors/vendors, consultants, etc., have been finalized and processed for pay.COMPLETE.Project value = approx. $11,131,477.41

Lighting Improvements—HACA Administration Headquarters—Re-lamping of all 1,500fixtures in the bldg., with over 3,000 new LED bulbs, for energy efficiency and costreduction. , with an annual savings of $17,000. Completion, scheduled for September 30,2017, is slightly extended by approx. two weeks, due to delay of special fixtures needed inthe cafeteria area. In process.Project Value = $35,000, after applied rebate.

Safety & Security Improvements—Thurmond Heights—By competitive grant, HACA willmake improvements to safety and security at the Thurmond site, also utilizing exterior siteLED lighting, fencing improvements, and installing a CCTV system in the Mgmt. &Community Center. The CCTV system has been installed in the Office Center, all sitetrenching and underground wiring has been completed and new pole light installations willcommence the week of October 9th. Austin Energy has yet to upgrade all 46 NightWatchman pole lights on site with new LED fixtures for additional, and more economical,lighting, however scheduling approx. 15 days for completion.Project value = $ 248,569.00 In process.

3

Interior Renovations, Final Phase IV, Rehab—Thurmond Heights—The final 16buildings containing 32 Units of the site are all underway, and are undergoing substantialrenovation, including improved floor plans for better functionality of spaces, with adjustedkitchen cabinet layouts, relocating W/D connects, adding cabinets, ceramic tile and vinylplank floors, new/upgraded trim and case work, utilizing tank-less WH’s for improvedefficiencies, all new insulation, replacing & upgrading elec. wiring systems for highercapacity, exterior siding replacements and full exterior re painting, and new, central HVACsystems that include high efficiency air conditioning. Work commenced in late May, 2017,with approx. 300 days or less for completion, planned for April/may, 2017.Project value = $2,070,333.00 In process.

Parking Lot Renovations, Phase II—Thurmond Heights—Full removal of existing asphaltsurfacing in the remaining four of the sites’ seven existing resident parking lots andreplacement with new base materials and surfacing, along with ADA parking lot & sidewalkaccess modifications, and restriping work. Project began on August 18th, with an end date ofJanuary 15, 2018. Project value = $ 319,054.00. In process.

RAD Phase 1 Transition Planning & Construction—Gaston Place, Bouldin Oaks,Georgian Manor, North Loop, Northgate West, Shadowbend Ridge, Manchaca II,Manchaca Village, and Coronado Hills—Work at Manchaca Village and Shadowbend isnow complete. Work at North Loop is well underway with the 1st and 5th floor completedand now re-occupied by residents. The 4th floor is undergoing final inspections prior to re-occupancy. Floors 3 and 2 will follow, as each floor’s residents can be relocated. Georgianand Northgate are both also under work, with interior and exterior portions of the scope.Some site work planning and fine tuning is still underway with the A/E Design/Build teamto ensure the best outcomes. Completion scheduled for Dec. 31, 2017. In process.Project value = approx. $17,000,000.

RAD Transition Planning & Construction—Chalmers, Rosewood, Santa Rita, Lakeside,Salina, Goodrich, Thurmond Heights and 22 SF Homes—All RAD property conditionreports, as well as Reserve for Replacement Schedules are all being reviewed by teams thatinclude members of all HACA PH Dept.’s and scopes of work developed for all remainingPH inventory communities that will undergo RAD actions, in the near future.In process.

RAD Phase 2.1--Meadowbrook & Booker T. Washington---Project scopes and plan-sets forthe next two selected straight conversion sites of Booker T. Washington and MeadowbrookApartments were developed, solicited and awarded. HACA now plans to close those RADtransactions on or about October 6, 2017, with site work to begin as soon as possible, aftertime to execute construction contracts, receive insurances and Performance & PaymentBonds, etc., from the Contractor. In process.Project Value = approx. $2,160,000.00

Site Improvements—Lakeside—Work currently underway to completely replace theexterior breezeway ceiling in lower parking area, with all new grid system and weatherresistant ceiling panels, along with all new LED light fixtures for more site security in thatarea. In process.Project value = $40,000.00

Lighting Improvements—Rosewood—Working with site staff to identify exterior sitelighting replacement needs with LED, for improved safety and security and operating costs.In process.

ADA/504 Unit Renovations—Booker T. Washington—A single occupied Unit, requestedby site staff for emergency address, is having its entire subflooring demo’d and replaced,along with demo and replacement of an existing bathroom with new roll-in shower toaccommodate resident needs. In process. Project value = $17,000.00

4

Water Boiler Replacements—Lakeside—Currently developing projects to replace theexisting domestic water boiler and heating boiler system serving Lakeside residents.In process. Project value = approx.$175,000

Scattered Site Single Family Home Renovations—Working with site staff to identifyneeds for these PH Units, including siding replacements and repairs, and other interior andexterior renovation needs. In process. Project value = approx. $200,000

Gas Line Replacement---Meadowbrook Mainspring School—Full re-route of facility gasservice line after underground leak discovered. The abandonment of existing line and re-route with new service line is easier, and more cost-effective than tunneling under facility toidentify leak and make repair to aging line. In process. Project value = $8,000.00

Water Heater Closet Doors and Bathtub/Shower Replacements—Bouldin—Assistingthe site with project development, bids, and contract/project management for these needsfunded by the rebates provided through the Energy Performance Contract and depositedwith the Bouldin development. In process. Project value = $86,070.00

Google IT Wiring—Working with Google install design teams on every PH developmentsite to develop fiber installation strategy and plans. Google Fiber initial wiring is nowCOMPLETE at Manchaca Village, Meadowbrook, Bouldin Oaks, Shadowbend and BookerT. Washington. Lakeside is the next community planned to receive the services. In process.

SECTION 8 – HOUSING CHOICE VOUCHER

PROGRAM


To: Michael Gerber, President & CEO From: Lisa Garcia, Vice President of Assisted Housing Subject: Monthly Report Date: 10/5/2017

Summary of Total Families Housed for all Rental Assistance Programs for Sept 2017

Housing Choice Voucher Program 5,335 Mainstream Vouchers for persons with disabilities 59 TBRA Homeless Program 52 TBRA Homeless 1115 Waiver Program 14 Continuum of Care Grant (COC) 73 SRO 50 Total Housed all Rental Assistance Programs 5,583 Total Rental Assistance Paid all Programs $4,500,401

Housing Choice Voucher Program

ACC Vouchers Approved

Current Vouchers Leased

Current Monthly HAP Monthly Funding

2017

V01 5253 4686 $3,866,889 VPO 0 124 $98,623 TPV 3 2 $211

VASH 464 402 $244,928 FUP 85 81 $82,288 NED 36 26 $17,583 ICV 14 14 $9.830

Total Leased 5855 5335 $4,320,352 *$4,387,696

VMS 59 59 $44,914 $43,137 VPB 20 $23,319

VASH – Homeless Veterans; FUP – Family Unification Program; NED – Non Elderly Disabled; ICV – Conversion Vouchers; VMS – Mainstream Vouchers for non-elderly disabled persons VPB – Incoming portable vouchers billing initial agency

Issued Vouchers By Increment For CY 2017

Month V01 Homeless Preference

Family Preference

Disability Preference

Elderly Preference VASH NED FUP

January 11 4 2 5 0 0 1 0 February 5 3 1 1 0 3 2 0 March 28 9 9 7 3 8 0 0 April 5 5 May 7 7

Total by Increment 56 28 12 13 3 11 3 0

Total Voucher issued: 70 Applicants on Housing Choice Voucher Waiting List: 1,206

Issued Vouchers By Increment For CY 2016

Month V01 Homeless Preference

Family Preference

Disability Preference

Elderly Preference VASH NED FUP

January 25 14 10 1 0 17 1 0 February 20 14 4 2 0 9 2 1 March 15 5 8 2 0 7 0 0 April 20 6 10 2 2 11 2 0 May 15 3 7 0 5 7 0 0 June 24 9 6 8 1 19 0 0 July 36 6 17 12 1 6 0 0 Aug 28 4 11 11 2 6 1 0 Sept 20 2 8 10 0 2 0 0 Oct 45 18 11 10 6 4 0 0 Nov 32 0 24 5 3 7 0 0 Dec 46 4 26 15 1 3 0 0

Total by Increment 326 85 142 78 21 98 6 1

Total Voucher issued: 431

SRO (Single Room Occupancy) * 50 units approved* Partnership with Foundation Communities* Serves homeless individuals at Garden Terrace

TBRA (Tenant Based Assistance Program) * Partnership with the City of Austin, Salvation Army and Passages Collaboration.* Temporary rental assistance for homeless families; up to 24 months maximum

* Expiration Date of Contract:* Budget for Rental Assistance

TBRA (Tenant Based Assistance Program) 1115 Waiver Program * Partnership with the City of Austin and Austin Travis County Integral Care

(ATCIC).* Temporary rental assistance for chronically homeless individuals

Continuum of Care Grant (COC) #1 * Grant renewed for an additional year for $614,559* 5/1/2016 to 4/30/2017* Partnership with ATCIC and ASA* Serves homeless individuals or families with mental illness, substance abuse issuesand/or HIV related disease.

Homeless Assistance Programs

9/30/2017 $475,800

ACC Total Leased

Checks Paid (HAP)

SRO 50 $24,974

ACC Total Leased

Checks Paid (HAP)

TBRA 52 $48,336

ACC Total Leased

Checks Paid (HAP)

TBRA 14 $9,121

ACC Total Leased

Checks Paid (HAP)

S08 73 $52,704

AUSTIN AFFORDABLE HOUSING CORPORATION


AUSTIN AFFORDABLE HOUSING CORPORATION

To: Mr. Michael Gerber

From: Ron Kowal, Vice President of Housing Development and Asset Management

Subject: Monthly Report for the month of September, 2017


The following is a summary of the activities during the month of August, 2017 for Austin Affordable Housing Corporation. The Bridge at Sterling Springs was purchased on June 30 and will be added to the report in October.

Eastland Plaza Shopping Center: • Purchase Date: October 24, 2003• Purchase Price: $6,500,000.00• Down Payment: $1,847,727.33• Amount Financed: $4,555,000.00• Loan Balance: $0.00

Property Comments: For the month of September l, 2017, Eastland Plaza collected $100,109.70 in rents, and remains 100% occupied. AAHC is reviewing the build-out of a new site location for Golden Chick. AAHC is reviewing the draft ground lease agreement for the new proposed Golden Chick location and demolition of existing space. AAHC is determining future development and market segments that would benefit the neighborhood.

Sterling Village Apartments: • Property Location: 10401 North Lamar Blvd.• Site Area: 9.31 Acres with a density of 22.2 units per acre• Building Size: 207 units consisting of 20 buildings, total rentable square feet 148,005

Unit Mix:

Unit Mix Information Monthly

# of Units Type SF/Unit Rent/Unit Rent/SF Total SF Total Rent 68 1/1 580 599 1.03 39,440 40,732 84 1/1 709 699 .99 59,556 58,716 28 2/1 841 749 .89 23,548 20,972 27 2/2 943 799 .85 25,461 21,573

207 715 712 .94 148,005 $141,993

• Purchase Date: March 17, 2004 • Purchase Price: $7,000,000 • Down Payment: $4,000,000 • Amount Financed: $4,600,000 • Loan Balance: $4,600,000 • Management Company: Apartment Management Professionals(AMP)• Occupancy: 99% • Leased: 100% • Move-ins: 0 • Move-outs: 1 • Renewals 11 • Voucher Holders 6 • VASH 0

AAHC, page 1

Property Comments: For the month of September, Sterling Village collected $126,959.17 in rents. The property also collected $11,123.37 in “other income” such as water allocation billing, etc., which brought total collections for the month of September to $138,082.54. The property remained in full compliance under the Affordable Housing Program. The Land Use Restriction Agreement (LURA) requires a total of 73 Qualifying Units (QU), of which 42 must be leased to Very Low-Income (VLI) households. The property achieved a total of 73 QUs, of which 42 are designated as VLI. Sterling Village maintained a 99% occupancy rate during the month of July and ended the month 100% leased. Renewals are under way for leases expiring in October & November with a strong renewal trend. Maintenance received 80 service requests during the month. Sweetwater at Wells Branch Apartments: Property Location: 2323 Wells Branch Parkway

• Site Area: 5 acres with a density of 30.4 units per acre • Building Size: 152 units consisting of 8 buildings, 102,140 total rentable square feet

Unit Mix: Unit Mix

Information Monthly

# of Units Type SF/Unit Rent/Unit Rent/SF Total SF Total Rent 32 Eff 450 495 1.10 14,400 15,840 36 1/1 540 595 1.10 19,440 21,420 36 1/1 635 650 1.02 22,860 23,400 32 2/2 920 795 .86 29,440 25,440 16 2/2 1000 865 .87 16,000 13,840 152 676 634 .99 102,140 $99,940

• Purchase Date: September 30, 2007 • Purchase Price: $5,400,000 • Down Payment: $1,100,000 • Amount Financed: $3,997,000 • Loan Balance: $3,997,000 • Management Company: Apartment Management Professionals(AMP) • Occupancy: 98% • Leased: 99% • Move-ins: 1 • Move-outs: 3 • Renewals 12 • Voucher Holders 2 • VASH 4

Property Comments: For the month of September, Sweetwater collected $84,542.29 in rent. The property also collected $5,761.54 in “other income” such as water allocation billing, etc., which brought total collections for the month of September to $90,303.83. The property remained in full compliance under the Affordable Housing Program. The Land Use Restriction Agreement (LURA) requires a total of 54 Qualifying Units (QU), of which 31 must be leased to Very Low-Income (VLI) households. The property achieved a total of 54 QUs, of which 31 are designated as VLI. Renewals are under way for the leases expiring October & November. Maintenance received 55 service requests during the month.

AAHC, page 2

Bent Tree Apartments: • Property Location: 8405 Bent Tree Road• Site Area: 6.00 Acres with a density of 21 units per acre• Building Size: 126 units consisting of 15 buildings, total rentable square feet 100,912

Unit Mix:Unit Mix

Information Monthly

# of Units Type SF/Unit Rent/Unit Rent/SF Total SF Total Rent 72 1/1 713 685 1.04 51,336 49,320 40 2/1 881 795 1.11 35,240 31,800 14 2/2 1,024 950 1.08 14,336 13,300 126 873 $810 1.08 100,912 $94,420

• Purchase Date: August 31, 2004 • Purchase Price: $5,400,000 • Down Payment: $3,000,000 • Amount Financed: $1,465,123 • Loan Balance: $1,326,726.56 • Management Company: Apartment Management Professionals(AMP)• Occupancy: 99% • Leased: 100% • Move-ins: 5 • Move-outs: 3 • Renewals 17 • Voucher Holders 1 • VASH 0

Property Comments: For the month of September, Bent Tree collected $88,130.33 in rent. The property also collected $4,526.11 in “other income” such as property insurance reimbursement, which brought the total collections for the month of September to $92,656.44. The Bent Tree team renewed 9 leases this month and answered 203 leasing inquiry calls. The team is working to renew leases expiring October & November. Maintenance received 64 service requests for the month. Bent Tree is under discussion to refinance in the upcoming months. Needed capital improvements are new roofs and energy efficient windows.

AAHC, page 3

Park at Summers Grove Apartments:

• Property Location: 2900 Century Park Boulevard • Site Area: 13.29 acres with a density of 18.06 units per acre • Building Size: 240 units consisting of 20 buildings, total rentable square feet 248,200

Unit Mix: Unit Mix

Information Monthly

# of Units Type SF/Unit Rent/Unit Rent/SF Total SF Total Rent 8 1/1 684 680 1.01 5,472 5,440

16 1/1.5 814 690 1.18 13,024 11,040 12 1/1.5 840 705 1.19 10,080 8.460 120 2/2.5 1025 835 1.23 123,000 100,200 24 2/2 1118 855 1.23 26,832 20,520 12 2/2 1144 875 1.31 13,728 10,500 48 3/2.5 1168 1000 1.17 56,064 48,000 240 970 $805 1.19 248,200 $204,160

• Purchase Date: October 8, 2008 • Purchase Price: $ 1,600,000.00 • Down Payment: $ 1,600,000.00 • Amount Financed: $ 1,600,000.00 • Loan Balance: $ 13,500,000.00 • Management Company: Apartment Management Professionals(AMP) • Occupancy: 99% • Leased: 100% • Move-ins: 7 • Move-outs: 7 • Renewals 15 • Voucher Holders 92 (82 HACA Vouchers, 6 Travis County and 4 Round Rock)

Property Comments: For the month of September, Park at Summers Grove collected $209,834.33 rent. The property collected $19,665.67 in “other income” such as water allocation billing, late & relet fees, etc., which brought total collections for the month of September to $229,500.00. Park at Summers Grove leasing activity included 15 lease renewals, 8 new leases and 7 new tenant move-ins. Renewals are under way for the leases expiring in October & November. Maintenance received 24 service requests for the month. Tenant activities on site included story time with snacks, meet and greet the new manager, Erika, and a grab and go breakfast.

AAHC, page 4

Lexington Hills Apartments:

• Property Location: 2430 Cromwell Circle • Site Area: • Building Size: 238 units consisting of 17 buildings

Unit Mix: Unit Mix

Information Monthly

# of Units Type SF/Unit Rent/Unit Rent/SF Total SF Total Rent 16 1/1 545 679 1.25 8,720 10,864 110 1/1 603 719 1.21 66,330 80,190 41 1/1 787 779 .99 32,267 31,939 16 2/1 914 879 .96 14,624 14,064 32 2/2 1009 919 .91 32,288 29,408 23 2/2 1084 929 .86 24,932 21,367 238 824 $819 1.03 150,120 $187,832

• Purchase Date: September 21, 2013 • Purchase Price: $ 11,500,000.00 • Down Payment: $ 2,500,000.00 • Amount Financed: $ 8,900,000.00 • Loan Balance: $ 8,410,109 • Management Company: Apartment Management Professionals(AMP) • Occupancy: 97% • Leased: 99% • Move-ins: 7 • Move-outs: 3 • Renewals 14 • Voucher Holders 18 • VASH 2

Property Comments: For the month of September, Lexington Hills collected $177,672.11 in rent. The property collected $10,666.73 in “other income” such as water allocation billing, etc., which brought total collections for the month of September to $188,338.84. Lexington Hills leasing activity included 14 lease renewals, 3 new leases and 7 new tenant move-ins. Renewals are under way for the leases expiring in October & November. The property received 106 service requests for the month.

AAHC, page 5

Bridge at Tech Ridge Apartments: • Property Location: 12800 Center Lake Drive• Site Area: 17.9 acres; 16.4 units per acre• Building Size: 294 units consisting of 11 buildings

Bridge at Tech Ridge Unit Mix

# of units Type SF/Unit Rent/Unit Rent/SF Total SF Monthly Total Rent 32 1/1 A1 565 799 $1.41 18,080 $25,568.00 4 1/1 A1b 565 824 $1.46 2,260 $3,296.00

17 1/1 A2 615 815 $1.33 10,455 $13,855.00 1 1/1 A2b 615 840 $1.37 615 $840.00

68 1/1 A3 660 875 $1.33 44,880 $59,500.00 4 1/1 A3b 660 900 $1.36 2,640 $3,600.00

78 1/1 A4 815 925 $1.13 63,570 $72,150.00 6 1/1 A4b 815 950 $1.17 4,890 $5,700.00

74 2/2 B1 1,045 1175 $1.12 77,330 $86,950.00 10 2/2 B1b 1,045 1200 $1.15 10,450 $12,000.00

294 740 930 $1.28 235,170 $283,459.00

• Purchase Date: September 21, 2015 • Purchase Price: $ 31,209,000.00 • HACA Down Payment: $ 1,579,373.05• CDT Down Payment: $6,650,000.00 • Amount Financed: $ 23,820,000.00 • Loan Balance: $ 23,043,842 • Management Company: Apartment Management Professionals(AMP)• Occupancy: 99% • Leased: 99% • Move-ins: 16 • Move-outs: 13 • Renewals 10 • Voucher Holders 4 • VASH 0

Property Comments: For the month of September, Tech Ridge collected $277,745.26 in rent. The property also collected $37,697.95 in “other income”, which brought the total collections for the month of September to $315,443.95. The Tech Ridge team renewed 10 leases this month and answered 20 leasing inquiry calls. The team is working to renew leases ending in October & November. Maintenance received 163 service requests for the month. The property is installing new cameras for security on property.

AAHC, page 6

Bridge at Center Ridge Apartments: • Property Location: 701 Center Ridge Drive• Site Area: 23.5 acres; 14.8 units per acre• Building Size: 348 units consisting of 13 buildings

Bridge at Center Ridge Unit Mix

# of units Type SF/Unit Rent/Unit Rent/SF Total SF

Monthly Total Rent

43 1/1A1 565 799 $1.41 24,295 $34,357.00 5 1/1A1b 565 824 $1.46 2,825 $4,120.00

21 1/1 A2 615 815 $1.33 12,915 $17,115.00 3 1/1A2b 615 840 $1.37 1,845 $2,520.00

80 1/1 A3 660 875 $1.33 52,800 $70,000.00 4 1/1A3b 660 900 $1.36 2,640 $3,600.00

91 1/1 A4 815 925 $1.13 74,165 $84,175.00 5 1/1A4b 815 950 $1.17 4,075 $4,750.00

87 2/2 B1 1,045 1175 $1.12 90,915 $102,225.00 9 2/2B1b 1,045 1200 $1.15 9,405 $10,800.00

348 740 930 $1.28 275,880 $333,662.00

• Purchase Date: September 21, 2015 • Purchase Price: $ 36,941,000.00 • HACA Down Payment: $ 2,481,871.93• CDT Down Payment: $10,450,000.00 • Amount Financed: $ 24,900,000.00 • Loan Balance: $ 24,088,651 • Management Company: Apartment Management Professionals(AMP)• Occupancy: 98% • Leased: 100% • Move-ins: 13 • Move-outs: 14 • Renewals 15 • Voucher Holders 2 • VASH 0

Property Comments: For the month of September, Center Ridge collected $324,833.58 in rent. The property also collected $34,252.52 in “other income”, which brought the total collections for the month of September to $359,086.10. The Center Ridge team renewed 15 leases this month and answered 46 leasing inquiry calls! The team is working to renew leases ending in October & November. Maintenance received 151 service requests for the month.

AAHC, page 7

Bridge at South Point (Oslo):

Bridge at South Point (Oslo) Unit Mix


Monthly Total Rent

16 Efficiency 408 699 $1.71 6,528 $11,184.00 26 1/1 A 504 750 $1.49 13,104 $19,500.00 79 1/1 A-1 610 750 $1.23 48,190 $59,250.00 39 2/1 B 760 945 $1.24 29,640 $36,855.00 16 2/2 B-1 860 1050 $1.22 13,760 $16,800.00

176 628 839 $1.37 111,222 $143,589.00 Unit Mix:

• Occupancy: 91% • Leased: 95% • Loan Balance: $13,200,000 • Down units: 1- Rehab Units • Move-ins: 2 • Move-outs: 9 • Renewals 12 • Voucher Holders 5 • VASH 5

Property Comments: For the month of September, Oslo collected $129,084.62 in rent. The property also collected $11,800.08 in “other income”, which brought the total collections for the month of September to $140,884.72. The Oslo team renewed 14 leases this month and answered 172 leasing inquiry calls. The team is working to renew leases ending in October & November. Maintenance received 52 service requests for the month. Oslo did some marketing and met with locators, they also added Zillow to their advertising strategy.

AAHC, page 8

Bridge at Volente:

Bridge at Volente Unit Mix


Monthly Total Rent

72 1/1 690 804 $1.16 49,680 $ 57,888.00 104 2/2 932 979 $1.05 96,928 $101,816.00 32 3/2 1116 1269 $1.14 32,712 $ 40,608.00

208 913 1,017 $1.12 179,320 $200,312.00 Unit Mix:

• Occupancy: 99% • Leased: 100% • Loan Balance: $21,148,000 • Down units: • Move-ins: • Move-outs: • Renewals • Voucher Holders • VASH • Property Comments: • For the month of September, Volente collected $199,392.95 in rent. The property also collected $12,941.28 in “other

income”, which brought the total collections for the month of September to $212,334.23. The Volente team renewed 14 leases this month and answered 172 leasing inquiry calls. The team is working to renew leases ending in September & October. Maintenance received 52 service requests for the month.

Bridge at Sterling Springs: See attached report.

Property Comments: Leasing Activity Rent Roll of current office tenants: For the month of August, the office space portfolio collected $88,302.89. There are no current improvement projects in progress. AAHC is determining lease rates and prospective tenant of the building. Literacy Coalition of Central Texas expanded to the 2nd floor of 1640 East 2nd St. Jobs Plus will be utilizing space available at 1640-B East 2nd Street. AAHC Single Family Homes: AAHC’s Single Family Homes are currently 100% occupied and had a gross rent collection for August of $20,369.00. The home purchased for the Rio Lado development was leased and occupied in mid June. Leisure Time Village: AAHC owns a total of 22 of 23 units in the complex. The property is 100% occupied and had a gross rent collection for August of $13,107.00 Homeownership Downpayment Assistance Program: AAHC has a total of 104 homeowners assisted through this program (two through Equity CLT). We have two additional potential homeowners in our pipeline that will be building homes. One is a veteran using Habitat for Humanity. Currently we are marketing the program in direct mailings to Public Housing tenants and through the ROSS and Section 8 and Public Housing FSS Coordinators.

AAHC, page 9

Six-Star Program: We currently have one resident at Sterling Village Apartments and three residents in Lexington Hills. These were over income families in the first phase of RAD. We moved one resident into Leisure Time Village that is relocating in connection with RAD. The ROSS and FSS staff continues to co-market with me on this program. Financial Literacy: We continue to work with Frameworks CDC to offer Pre-purchase Homebuyer Education classes. Registrations for the classes have slowed down. We are currently partnering with Foundation Communities, Frameworks CDC, Cornerstone Financial, FLCCT and Habitat for Humanity to provide additional financial literacy classes. Community Land Trust: Our second CLT home sold in July 2016, to a family at Booker T. Washington. We will look into increasing our inventory at this point. New Construction/Tax Credit Developments Pointe at Ben White:

• Developer Partner – LDG Development LLC • Property Location – 6934 E. Ben White Boulevard, Austin, Texas • Building Size – 250 units • Property Type – Family • Construction Lender: Bank of America, N.A. • Debt Provider: Lancaster Pollard (FHA) • Equity/Tax Credit Investor: Enterprise Community Investment, Inc. syndicated to Bank of America, N.A. • Bond Amount - $21,875,000 Tax-Exempt • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2014 • See attached for List of Contacts and Ownership Chart

Villages of Ben White:

• Developer Partner – LDG Development LLC • Property Location – 7000 E. Ben White Boulevard, Austin, Texas • Building Size – 183 units • Property Type – Senior (55+ years) • Construction Lender: Community and Southern Bank • Debt Provider: Red Stone – sold to Google • Equity/Tax Credit Investor: R4 Capital syndicated to Goldman Sachs • Bond Amount - $16,242,000–Tax-Exempt; $3,500,000-Taxable • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2014 • See attached for List of Contacts and Ownership Chart

The Reserve at Springdale:

• Developer Partner – Ryan Companies, Inc. • Property Location – 5605 Springdale Road, Austin, Texas • Building Size – 292 units • Property Type – Family • Construction Lender: JP Morgan Chase • Debt Provider: Cornerstone Permanent Mortgage Fund II LLC C/O Boston Capital Partners • Equity/Tax Credit Investor: City Real Estate Associates (CREA) syndicated to CREA’s Fund 43 • Bond Amount - $24,325,000 Tax-Exempt • Management Company: Lincoln Property Company • Closing Date: July 2015 • See attached for List of Contacts and Ownership Chart

Harris Branch Senior:

• Developer Partner – LDG Development LLC • Property Location – 12433 Dessau Road, Austin, Texas • Building Size – 216 units • Property Type – Senior (55+ years)

AAHC, page 10

• Construction Lender: JP Morgan Chase • Debt Provider: Mason Joseph Company, Inc. (FHA) sold to Red Mortgage Capital, LLC • Equity/Tax Credit Investor: R4 Capital will syndicate to one of their multi-funds • Bond Amount - $15,500,000 – Tax-Exempt • Management Company: Capstone Real Estate Services, Inc. • Closing Date: August 2015 • See attached for List of Contacts and Ownership Chart

Urban Oaks:

• Developer Partner – Ryan Companies, Inc. • Property Location – 6725 Circle S Road, Austin, Texas • Building Size – 194 units • Property Type – Family • Construction Lender: JP Morgan Chase • Debt Provider: PNC Bank, National Association • Permanent Funding Lender: Federal Home Loan Mortgage Corporation (“Freddie Mac”) • Equity/Tax Credit Investor: City Real Estate Associates (CREA) • Bond Amount - $17,225,000 Tax-Exempt • Management Company: Lincoln Property Company • Closing Date: December 2015 • See attached for List of Contacts and Ownership Chart

Studios at thinkEAST:

• Developer Partner – Atlantic Pacific Communities, LLC/Madhouse Development Services, Inc. • Property Location – 1143 Shady Lane, Austin, TX • Building Size – 182 units • Property Type – Family • Debt Provider - Citibank • Equity/Tax Credit Investor - Wells Fargo • Bond Amount - $35,607,000 • Management Company: Atlantic Pacific Community Management, LLC • Closing Date: January 2017

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SOUTHWEST HOUSING COMPLIANCE

CORPORATION

•••

1124 South IH 35, Austin, Texas 78704 phone 512.474.5332 • fax 512.437.3882 • TTY 800.735.2988

www.shccnet.org

•••

DATE: October 6, 2017 TO: Michael Gerber – President/CEO FROM: Michael Cummings – Vice President FOR: HACA Board of Commissioners RE: September 2017 Monthly Report (Texas) Below is SHCC’s Monthly Report for the above referenced period. SHCC met all Incentive Based Performance Standards (IBPS) requirements and is requesting all eligible basic fees earned. SECTION I – INCENTIVE BASED PERFORMANCE STANDARDS

Management & Occupancy Reviews (IBPS 1) SHCC completed 13 MORs (Management and Occupancy Reviews sent to Owner) in the month of September. Tasks # of MORs Performed this Month # of MORs Sent to Owner this

Month # of MORs Closed this Month

Totals 17 13 9 Processing of Rental Adjustments (IBPS 3) SHCC is currently processing or has processed 133 requests for rent adjustment.

• 96 are currently being processed. None have exceeded the IBPS 30-day deadline. • 37 have been completely processed. All were completed within the IBPS 30-day deadline.

Review, Verify, and Authorize Monthly Vouchers (IBPS 6) SHCC processed all incoming vouchers for the month of October 2017 and paid subsidy on 561 contracts in the amount of $25,062,486.42 on October 2, 2017. 1 contract received their September 2017 HAP in the amount of $19,281.00. Life Threatening Health & Safety Issues (IBPS 9) No Life-Threatening calls were received during this reporting period. NOTE: A Life-Threatening call is one regarding a condition that could cause injury, loss of life, threaten health or cause serious property damage. Non-Life Threatening Health & Safety Issues (IBPS 10) SHCC received 27 Non-Life Threatening calls during this reporting period, all of which were processed in accordance with IBPS established guidelines. A total of 27 calls were received this month, and a total of 30 were closed: 11 from this reporting period and 19 from previous months. A total of 19 calls remain open: 16 from this reporting period and 3 from previous months.

SHCC Monthly Report – Texas – September 2017 Page 2 of 2

Renewals of Expiring Contracts (IBPS 14) SHCC is currently processing or has processed 33 requests for contract renewal.

• 18 are currently being processed. None have exceeded the IBPS 30-day deadline. • 15 have been sent to HUD for approval and/or funding. All were completed within the IBPS 30-day deadline.

General Reporting Requirements (IBPS 15) None to report. SECTION II - GENERAL Updated Work Plan Status Report None to report. Training On September 13, 2017, the Interim Director of HAP, HAP Manager, and 3 Financial Analysts attended the Texas Apartment Association’s Tax Credit Training. On September 20, 2017, the Compliance Department held an internal meeting and training. On September 28, 2017, the Contracts Managers and Director of Contracts conducted an internal staff meeting and provided guidance on documenting electronic files to make them easier to audit. Quality Control Activities The Senior QC Manager completed a review of the Contracts Department; the final report was issued on September 13, 2017. The review determined that SHCC met all requirements of the ACC. END OF REPORT

•••

1124 South IH 35, Austin, Texas 78704 phone 512.474.5332 • fax 512.437.3882 • TTY 800.735.2988

www.shccnet.org

•••

DATE: October 6, 2017 TO: Michael Gerber – President/CEO FROM: Michael Cummings – Vice President FOR: HACA Board of Commissioners RE: September 2017 Monthly Report (Arkansas) Below is SHCC’s Monthly Report for the above referenced period. SHCC met all Incentive Based Performance Standards (IBPS) requirements and is requesting all eligible basic fees earned. SECTION I – INCENTIVE BASED PERFORMANCE STANDARDS Management & Occupancy Reviews (IBPS 1) SHCC completed 2 MORs (Management and Occupancy Reviews sent to Owner) in the month of September. Tasks # of MORs Performed this Month # of MORs Sent to Owner this

Month # of MORs Closed this Month

Totals 12 2 7 Processing of Rental Adjustments (IBPS 3) SHCC is currently processing or has processed 33 requests for rent adjustment.

• 17 are currently being processed. None have exceeded the IBPS 30-day deadline. • 16 have been completely processed. All were completed within the IBPS 30-day deadline.

Review, Verify, and Authorize Monthly Vouchers (IBPS 6) SHCC processed all incoming vouchers for the month of October 2017 and paid subsidy on 210 contracts in the amount of $4,664,677.19 on October 2, 2017. 4 additional contracts were funded with a net amount of $0 after deduction of the HUD mortgage offset. Life Threatening Health & Safety Issues (IBPS 9) No Life-Threatening calls were received during this reporting period. NOTE: A Life-Threatening call is one regarding a condition that could cause injury, loss of life, threaten health or cause serious property damage. Non-Life Threatening Health & Safety Issues (IBPS 10) 4 Non-Life Threatening calls were received during this reporting period, all of which were processed in accordance with IBPS established guidelines.

A total of 4 calls were received this month, and a total of 5 calls were closed: 2 from this reporting period and 3 from the previous months. A total of 2 calls remain open: both from this reporting period.

SHCC Monthly Report – Arkansas – September 2017 Page 2 of 2

Renewals of Expiring Contracts (IBPS 14) SHCC is currently processing or has processed 7 requests for contract renewal.

• 5 are currently being processed. None have exceeded the IBPS 30-day deadline. • 2 have been sent to HUD for approval and/or funding. All were completed within the IBPS 30-day deadline.

General Reporting Requirements (IBPS 15) None to report. SECTION II - GENERAL Updated Work Plan Status Report None to report. Training On September 20, 2017, the Compliance Department held an internal meeting and training. On September 28, 2017, the Contracts Managers and Director of Contracts conducted an internal staff meeting and provided guidance on documenting electronic files to make them easier to audit. Quality Control Activities The Senior QC Manager completed a review of the Contracts Department; the final report was issued on September 13, 2017. The review determined that SHCC met all requirements of the ACC. END OF REPORT

Documents

SEPTEMBER 2017 MONTHLY REPORTS - Housing Authority …