10
CLIENT TESTIMONIALS Page 1 of 10 “We are thrilled with our text messaging program that has been set up for us. It has helped us reach our customers with sales, specials, coupons, bad weather closings, holiday hours, etc. As a direct result of the program we have seen our in-store and internet sales increase significantly. We have also found that our customers love this way of communication and much prefer it to an e-mail! This product has worked great for us! We love it and so do our customers!” - Penny, MaddCatt Vapors Sentext Solutions is the most effective way to reach out to our customers during slow times. In just a few minutes I can tell over 900 customers about a special and they will begin coming in within minutes!” - Eric, San Jose Mexican Restaurant “I have great results with SenText and I love how I can see the results when customers come in my store and show their text with a coupon I sent out! The advertisement really works great!” - Dana, Banana Peel The texting service has been a great inexpensive form of direct marketing for our store. We try to send out 2-4 blasts a month for events, sales, coupons, etc. The SenText service is very straight forward and easy to use.” - Christopher, Engravables “Our text message system has definitely made an impact in business. It amazes me that as soon as I send out a text message, my store phone begins to ring and undoubtedly, someone on the other line is calling to make a purchase. Text messaging is a great resource for business and it continues to prove its success each time we use it.” - Angie, Expectations

Sentext Solutions - Testimonials

Embed Size (px)

Citation preview

Page 1: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 1 of 10

“We are thrilled with our text messaging program that has been set up for us. It has helped us reach our customers with sales, specials, coupons, bad weather closings, holiday hours, etc. As a direct result of the program we have seen our in-store and internet sales increase significantly. We have also found that our customers love this way of communication and much prefer it to an e-mail! This product has worked great for us! We love it and so do our customers!”

- Penny, MaddCatt Vapors

“Sentext Solutions is the most effective way to reach out to our

customers during slow times. In just a few minutes I can tell over 900 customers about a special and they will begin coming in within

minutes!” - Eric, San Jose Mexican Restaurant

“I have great results with SenText and I love how I can see the results when customers come in my store and show their text with a coupon I sent out! The advertisement really works great!”

- Dana, Banana Peel

“The texting service has been a great inexpensive form of direct marketing for our store. We try to send out 2-4 blasts a month for events, sales, coupons, etc. The SenText service is very straight forward and easy to use.”

- Christopher, Engravables

“Our text message system has definitely made an impact in business. It amazes me that as soon as I send out a text message, my store

phone begins to ring and undoubtedly, someone on the other line is calling to make a purchase. Text messaging is a great resource for

business and it continues to prove its success each time we use it.” - Angie, Expectations

Page 2: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 2 of 10

“Thanks to our VIP Mobile Club, The Basketry has been able to increase both brand awareness and customer loyalty significantly. When we tell customers about the program, they are not only interested in learning more about The Basketry but they also return to our store regularly for events and specials that are promoted only through the text message program. Text message campaigns are easy to create and are received promptly. This strategic marketing program is a great way to add to any marketing program already in place or to create an entirely new one.”

- Kristi, The Basketry “I have been pleased with SenText Solutions. We gained between 400 and 500 telephone numbers in just 2 ½ months!”

- Amy, Little Town Women’s Apparel “My experience with SenText Solutions has been great from the beginning. I have seen so much business from the texting service that it more than pays for the price of the service. I'm able to reach customers instantly, whereas posting on social media doesn't always reach the masses very quickly. The texting service is a great way to send out special sales, discounts, and alerts when new merchandise comes in. I would recommend SenText Solutions to any retailer.”

- Erin, Denim & Lace “We have been pleasantly surprised with our experience with Sentext! We do not much advertising at Giggles and we were hesitant about the results we would get from this type of customer outreach but we have been thrilled with our success. Our customers love receiving the texts and knowing what is new in our store or hearing about special events or special sales we have going on.”

- Jennifer, Giggles

“SenText is so easy and has helped my business tremendously!”

- Brandy, Mode Covington

Page 3: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 3 of 10

“SenText Solutions has been great for our business. For such a small investment you get big results... Instantly! We love how we can drive traffic through a simple text.”

- Danielle, Paperdoll Studio

“My customers love receiving the text messages regarding store promotions & specials. This is a form of advertising that you can instantly gauge your results.”

- Alison, Exit 16 “SenText Solutions has given us the flexibility to engage our customers with instant incentives and communications…the number of subscribers now continues to grow organically! We can, with the click of the enter button, fill our pub in a matter of minutes with the right promo. That’s the true power of this tool.”

- Pepin, Canal Park Brewing Company “Being a small business, we were looking for a way to lower our advertising cost and grow our business at the same time. This is by far the most effective way to grow our business and it’s so very simple! We can tell our customers anything at any time instantly! Sentext Solutions is very professional and they go the extra mile to ensure we are getting the best return for our investment.”

- Iley, Natural Vibrations

“I recently signed up with SenText Solutions as a part of our marketing solution for our deli and bakery. In less than a month we already received over 100 people that joined our VIP club. Approximately 30% of the user base turned out to be new clients. I’m very happy with the

success that we have seen thus far with SenText. Not only does the service work, but it’s competitively priced as well.”

- Adam, Café 166

Page 4: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 4 of 10

“I am happy to have SenText Solutions as a resource for my clients. The service enables effective communication with customers to alert them of future events and promotions. I find your staff helpful and the cost reasonable. I would recommend your service to anyone serious about building their business.”

- Jasmine, Crumland Farms

“We use it at least three times a month. Our customers love it - they wish we would send out more! We use it to increase sales on slow days and even when I know a slow weekend is coming. “Bring in a friend and save an additional 10% off your bill!” seems to be the favorite...how great...more shoppers in the store is always good! Sentext gets an A+ from Kellie's Consignments!”

- Kellie, Kellie’s Consignments “It is so easy and efficient for us to use. Your staff has been so helpful in implementing this system of advertisement. Our messages are getting out there and the results are amazing.”

- Christina, Mezo’s Juke Joint

“In the world of social media and smart phones, this service offers an up to the minute way to communicate with customers. We offer fun contests and discounts to our “text club” members and they tell us it is fun to see what Lee Tracy will offer next!”

- Katie, Lee Tracy “SenText Solutions’ service provides us a distinct advantage over conventional marketing. We now have the ability to spontaneously send out specials to our customers when we need it most, during our slow periods. We are able to gauge how well the service works by the overwhelming response we have gotten from our customers. For example, my wife and I went away on vacation for a week and I had neglected to preset or send out any messages that week. When we returned, not only did one customer but several ask why we hadn’t sent out any specials that previous week. Not only do our customers WANT to receive messages, they EXPECT it!”

- Paul, Dao Fusion Cuisine & Lounge

Page 5: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 5 of 10

“SenText Solutions came to me with the idea of promoting my business by reaching out to my customers and creating new customers by mass texting. I signed up with them and now 3 to 4 months later it’s turned out to be a great marketing tool for my business. We have increased our customer base as well as been able to give back something to our regulars.”

- Danny, O’Neal’s

“The best marketing tool I've ever used in 25 years in the business! I used SenText Solutions text messaging marketing primarily as contests and promotions to fill my restaurant. We see a 30 to 40% response rate and we have over 1000 customers opted-in (and it keeps growing!) I love having 100% control of the message and when it goes out. It only takes me 5 minutes a week and the message automatically feeds our Facebook page. Our customers come to expect the weekly text and this keeps them coming in regularly.”

- David, Taqueria Tavern “SenText Solutions has become a new and fabulous way for me to access my customers quickly and efficiently. I’m excited to see the real results from our new way of marketing and advertising.”

- Elizabeth, Paisley “Our customers enjoyed signing up to get their "10% discount" and the response to our texts has been tremendous! We have added new customers and revived some of our old customers to watching for the deal of the week. This investment has already more than paid for itself.”

- Gail & Bill, Olde World Cheese Shop “We use your text message system at our sports bar 3 times per week to keep our customers informed of our live entertainment and our dinner specials. Our customers love it and so many have told me that the reason they are here today is because of a text they received. I know this system has paid for itself many times over and it's the simplest, most effective advertising we use.”

- Brandon, The Red Zone

Page 6: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 6 of 10

“In the last three months, I've been sending out texts promoting my karaoke nights. Now Tuesdays, Wednesdays and Thursday nights are completely packed. I've recommended this service to several other bars and they are doing just as well...even in a down economy. Thank you, SenText!”

- Rick, Player’s Sports Bar “SenText Solutions has set us up to stay in contact with our retail customers in the fastest, easiest way available -- through text messaging! Each week we type one text message about what's happening at Woggle and with the press of one button, everyone on our text list gets the message! It's quick, it’s easy and it's CHEAP!”

- Margo, Woggle

“I must admit I'd never done any advertising except for word-of-mouth, but the price of the service was so reasonable that I gave it a shot. I'm so glad I did. I see my customers coming in more often and sales are up more than I hoped. SenText Solutions is one of the best marketing tools I've ever seen.”

- Steve, Thirsty Pagan

“I have been using text messaging for about 6-8 months. I have almost 900 customers signed up. I sent out a text message to my “Texting Club Members” stating they would get all the After Thanksgiving Day Sales a day early on Wednesday. 67 customers took advantage of this sale. We signed up an additional 18 customers on Wednesday. Our sales increased 86% as compared to the day before Thanksgiving in 2012. I contribute this growth to the text message I sent out. I think once my database is built up this will be one of my best forms of advertising. I think this type of advertising will outperform other forms of advertising as far as bringing in customers to the store.”

- Stephanie, The Pineapple Post

Page 7: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 7 of 10

“SenText Solutions has been an invaluable advertising tool for me. My small business budget does not allow for a great deal of conventional advertising and SenText lets me affordably reach my customers with my latest promotions, extended hours announcements and all kinds of "what's going ons" at Poppy's. My rep is Bo Cain and he has been GREAT. He prompts me to use the service with a friendly text reminder. As a business owner, I count Bo as part of my team and don't know what I would do without him.”

- Gayle, Poppy's on Porter

“I just wanted to tell you I am so happy the day I switched my texting service. It has been so profitable for our business. The customers love it because it is special and they save. Most of all Bo you have been great at getting the messages out every time I have sent one , the customer service has been awesome and Thanksgiving is a great time to tell you this. Oh also thanks for not giving up on me when I kept saying "I don't think so." Lol boy was I wrong. Thanks for everything!”

- Jeanne, Southern Accents and Gifts

“SenText Solutions has been an integral part of our marketing at the Wee Pub in Brunswick & the Wee Pub in St. Mary's. 100% of our customers are potential repeat customers & what better way to get them to revisit than by sending them a direct text message informing them of our food & drink specials, and special events!”

- Kevin, McGarvey’s Wee Pub

“We have the ability to reach our customers at any time with our specials,

announcements and when things are slow. It’s a cost effective way to

communicate with our customers no matter where they are. When we

don’t send out the specials via text, our customers have gotten so used to

receiving them, they ask us where is the daily special text. It’s a great tool

to get the word out about what is going on in our restaurant.”

- Charyl, Oscar’s

Page 8: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 8 of 10

“SenText Solutions created custom signage to display and make it easy for our customers to join directly from their cell phone. In fact, there are 1,000+ active subscribers and the list continues to grow on a regular basis. Sending a message is simple and takes only a few minutes. We are able to change the content and label each campaign for easy tracking. A definite plus is knowing the message is seen by our entire list when we send it.”

- Matthew, Chaddsford Winery

“Michael’s Pizza signed up with SenText for a new adventure in advertising – new to us, though we found out that SenText is quite well established. We are a small pizza business and picking the right advertising plan has been a struggle to get the best bang for our buck. We have a good website, but the reality is that our customers are using their cell phones more often than their computers. Well, after a few weeks we decided that SenText rocks! We follow our rep’s advice and send out about two per week and we actually get a response. Knowing that your advertising actually works is the best reason to continue using it.”

- Paul, Michael’s Pizza “Depending on the day of the week, we set a goal to capture at least

20-30 new people EVERYDAY. EVERY one of our servers invites

EVERY one of our customers to our Mobile Rewards Club. I can

now bring in customers on my slowest days and generate at

least a $1,000 + in additional revenues each time we send out a

message. Great program, we love it.”

- Sebastian, Los Loros

“With social media being the “it” thing, I needed something to set my

business apart from the others advertising on the same websites. With

SenText Solutions, I can do just that. Our specials get sent directly to

customers in a text message that they can also forward to their

friends. We choose what and how often we send out messages, so

we don’t blow up people’s phones. Such a great idea.”

- J. S., Blue Water

Page 9: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 9 of 10

“Once we signed on with SenText, we were pleasantly surprised that Mark, unlike most sales people, continued to keep in touch with us throughout the year. He contacted us with timely suggestions that were tailored to our geographic location and our industry. It is a pleasure working with Mark and SenText. Our working relationship has added consumer interest, sales and some fun to our business.”

- Tom, Purple Cow Ice Cream “We can have rain all morning, send out a message and within minutes

after the sun comes out, we have dozens of cars lined up for the wash.

We can now take slow days where we would normally operate in the

red and with SenText make those $1,000 days. We love your

program.”

- Jason, Clean Getaway

“SenText Solutions has been an important marketing tool in helping our business reach out to

our regular customers, and keep new customers coming back. It gives our customers VIP

discount offers, and allows us to reach out to them with any important information we would

like them to know about. We recommend SenText Solutions to anyone out there who is trying

to expand their business.”

- Pete, Chuckles Pizza & Restaurant

“I knew that some of our customers had Facebook, some Twitter,

quite a few with email accounts, but almost 100% of them have a

cell phone with text message capabilities. SenText makes it so easy

to keep connected with all of my customers with just a few

keystrokes, and for a price that is under the average monthly cell

phone bill itself. On top of that, I can keep track of promotions, the

number of connected customers, and even dates that we did specials

for future planning (just to name a few). The only mistake I made

with this was NOT DOING IT SOONER! Did I mention the amazing

customer service and immediate follow-up they provide? Five Stars

from us hands down.”

- Amber, Great Alternatives

Page 10: Sentext Solutions - Testimonials

CLIENT TESTIMONIALS

Page 10 of 10

“We have spent lots of money on marketing and never see the return on investment. SenText works! Also our agent has gone out of her way to make sure we send great messages, she comes in and checks on us frequently and will even send messages for us if I can't. This service is excellent! I highly recommend this service for any business needing to get customers to come back time and time again.”

- Michelle, Harry's Sports Bar & Grill “I ABSOLUTELY love my text program! I run a couple of sales a month, which are on a schedule, and we hand out bag stuffers with each purchase to remind customers of them. We used to get customers coming in on the wrong day or even the wrong week looking for the sale. Well, not anymore! Now, about 90 minutes before we open, I send out a text alert that "today's the day" with the sale details. It has worked GREAT!! Customers get reminders and many bring a friend with them, creating new customers!! This is a program that I find that I use more than I thought I would. I just can't say enough about the benefits of it! Other than the sale reminders I have mentioned, we have also used it to remind customers of our adjusted hours during holiday time. If you are still on the fence about a text program, don't be! Sign up for the program and USE it. You won't go wrong.”

- Jessica, peas & tots

“On Friday the 13th I received a phone call from my sale representative. He had an idea for a text message to send out to my customers. His message was ‘Today is Friday the 13th. It’s your LUCKY DAY. Show this text at the Sandwich Club to receive 13% off your purchase.’ The customers loved it! As a result, I did my best Friday in 8 YEARS! The message worked GREAT! I recommend every business use text message marketing. I can send out a message whenever I want. It is such a great way to drive business on my terms. I also love that my sales rep will call me sometimes with ideas for great messages to help my business. ”

- Oscar, Sandwich Club

“We have found that SenText Solutions has been an easy way for us to reach and broaden our core customer base. It is simple to send business updates, specials and promotions. Our SenText Sales representative made it easy to get started and we were up and running in no time at all. I would recommend this service for any business!”

- Al, Arnieri's Pizzaria