Self Service Kiosk – For Item Check-outs in the Library

Washoe County Library System (WCLS) started looking at open source self-service kiosks when we realized our current technology was financially unsustainable. We needed a less expensive alternative.

After a little self discovery we were on our way to creating what has now become our technological standard self-check for WCLS.

• An understanding of the software was necessary and accomplished in short order• Deployed a cardboard mock up with some success• Feedback - librarians are generous with telling you what they think…about anything

Self Service Kiosk – For Item Check-outs in the Library

• Finding funds to bring this project to fruition• Grant writer is very good and knows the Reno community

• LSTA (Library Services Technology Act)• Friends of Washoe County Library • John Ben Snow Memorial Trust• Local financial resources and some of our own moneys,

• Able to produce 22 self checks (10 purchased outside of grant with our own money) • Within two months we began distributing to the branches. • Within 6 months we had all of our self-checks in place

Items needed for self check build-out:

• Chassis –• Thin Clients— wired and wireless forms running a reduced version of XP• Touch Screen Monitors—ELO• Scanners—Honeywell Fusion• Receipt Printer—Epson TM 88V• Magnets—for tattle-tail signature removal

Self Service Kiosk – For Item Check-outs in the Library

• The end result came with great acceptance • Product works well at all participating branches• Created a flexible product

• Patron acceptance was a little rough but they fell in-line rather quickly• Branches are reconfiguring floor space and staff assignments to accommodate this

method of business

Self Service Kiosk – For Item Check-outs in the Library

The big picture – where we're going from here.

• Push to use open-source / alternative software • Our Library is not a mandated entity so we have a need to be creative• We’re appreciative of our patronage • Increase their interests in our future developments • Become the leader in new developments for the county• Increase the necessity for new discovery• Bring staff and patrons on the ride

cont. The big picture – where we're going from here.

Where do we go from here?

• Working on new ideas that allow a greater platform of freedom