Your Outsourcing Is Unique

Last Updated: Jan, 2009Last Updated: Jan, 2009

www.seioglobal.com

Agenda: Main Page

www.seioglobal.com

Outsourcingmania’

Seio Snapshot

Services

Capabilities

Clients & Partners

The China Move

Life at Seio

Case Studies

Why Seio?

Next Gen Outsourcing

Benefits

• Resources• Productivity• Cost

Let us guide youPlan• 3 W’s

• Vendor Selection• Effective QA

Why?

• Flexibility• Performance• Core Focus

Research shows 12 -17% savings for firms that outsourced vs. in-houseOutsource vs. In-house

USD 77 Billion With its size, it is driving tomorrow's organizations that intend to stay competitive

Process enhancement is effective vs.. pure cost reduction focusProcess vs. Cost

Corporate InformationEstablished: 2003

Shareholders:OBC JapanSORUN JapanShanghai Seio

Headcount: 1,840 (2008)

Services

Typical Clients

Type: Japan-China (JV)

Structure: Organic / Flat

IT Services and Offshore Business Development (Outsourcing)

Top Management:• Chair: Mr. Lixin Ruan• CEO: Mr. Mocy Mo• VP / Board Director: Mr. Yimin Xu• Director: Ms. Jialiang Liu• Director: Mr. John Yu • Director: Mr. Michael Sabai

Leading IT outsourcing provider in China and has been back-to-back ranked as China’s Top 10 IT Outsourcing Vendor.

Company Overview

Leading SMEs to MNCs across multiple industries

Estimate

Headcount

Resources & Presence

Headcount & Distribution

Academics & Attrition

Breakdown

Our Professionals

Seio Presence

Sales and Marketing Shanghai HeadquartersTokyoOsakaLondon (WIP)New York (WIP)

Offshore Development Shanghai HeadquartersTokyoWuxiDalianChengduJiaxingSuzhouShenyang

Shanghai HQ /ODC Suzhou Delivery Center Wuxi Delivery Center Jiaxing Delivery Center

Service Model

Industry Focus

Application Development & Maintenance (ADM)Application Development & Maintenance (ADM)

Enterprise Application Solutions (EAS)Enterprise Application Solutions (EAS)

TestingTesting

Embedded TechnologyEmbedded Technology

Business Process Outsourcing (BPO)Business Process Outsourcing (BPO)

System Integration (SI)System Integration (SI)

FinanceFinance ManufacturingManufacturing MedicalMedical EnvironmentalEnvironmental LogisticsLogistics

Tech

nolo

gy F

ocus

ODC/GDC Project Based Staffing

Finance

Manufacturing

Medical

Industrial Focus

Supply Chain ManagementWarehouse ManagementInventory OptimizationMarketing and Sales Systems

Product Life Cycle ManagementCustomer Information ManagementOperation Management

Hospital Information SystemPatient Monitoring SystemMedical Devices Testing

Claims Processing and ManagementEquipment MaintenanceDiagnostic Imaging Solutions

Fund Lifecycle ManagementApplication Portfolio AnalysisCredit Risk ManagementInformation Risk Management

Data Quality ManagementPerformance Analytics and ManagementInvestor Relationship ManagementMarkets in Financial Instruments Directive

Environmental

Logistics

Industrial Focus

Dangerous Waste Control SystemGreen Purchasing SystemEnvironmental Monitoring System

Electronics Pollution Control SystemPollution and Waste Investigation SystemEnvironmental Information Management

Inventory Control SystemRFID SolutionsData Warehousing

Chain Store Sales Management SystemCustomer Service Management System

ADM

EAS

Testing

Technical Focus

Application Design and ArchitectureApplication DevelopmentApplication Maintenance

Application Localization and CustomizationApplication Re-engineeringApplication Integration

Oracle Applications SuiteSAP Applications SuiteOBIC Applications Suite

Microsoft AxaptaMicrosoft CRM

Unit TestingFunctional Testing

Combination TestingSystem Testing

Systems Design and IntegrationQuality Management and TestingProgram and Project Management

Enterprise Integration Architecture Service-Oriented ArchitectureDiscover the Difference

Embedded

System Integration

BPO

Mobile PhonesPDAEngine Controls

ATM MachinesComputer PeripheralsTelecommunications

Call CenterEmail & Web-Chat SupportData Entry and Data Conversion

Payroll ProcessingAccounting System ServicesSupply Management Services

48％

21％

13％

9％

6％

3％

Evolving Performance

Engagement Model (ITO)

Time & Materials

Offshore T&M

Core-Team Sourcing

SLA Based AMS

RTS Model

Cost Reduction

Maturity of Engagement

Efficiency

Staff AugmentationStaff Augmentation

Labor ArbitrageLabor Arbitrage

Fixed + Variable Teams Fixed + Variable Teams

Fix Price + Predictable Performance Fix Price + Predictable Performance

Fix Price + Evolving Performance Fix Price + Evolving Performance

Project Management@ Seio

Project Management

@ Seio

Scope Management

Time Management

Cost Management

Quality Management

HR Management

Communications Management

RiskManagement

ProcurementManagement

Project Management

PM Dimensions Covered

Initiate

Realize RequirementsTeam IdentificationTrainingInfrastructure setupKick-off meetingStart audit

Project & QA PlanWork Flow StructureTasks and ActivitiesEfforts and SchedulesRequired Tools

Plan Execute

Task AllocationResource ManagementRisk Tracking Risk MitigationConflict management

Close

Formal Acceptance & ClosureProject ArchivesProject AnalysisCapture KnowledgeKnowledge Management Knowledge Recycling via CRUISEEnd Audit

Monitor and Control

Metrics MonitoringTracking & AnalyzingStatus ReviewsClient Communication

FeedbackPM Process

Value Added by ADM

Quality Initiatives / Added Value

ProductionProduction

PreventionPrevention

AppraisalAppraisal

FailureFailureCost Savings

& ProfitsCost Savings

& Profits

Regular SDLC Seio SDLCMature Delivery EngineMature Delivery Engine

InstitutionalizedQuality ProcessInstitutionalizedQuality Process

Proven Methodologies Proven Methodologies

Metrics Based Performance Reviews

Metrics Based Performance Reviews

ProductionProduction

PreventionPrevention

FailureFailure

Forms, Formats, Checklist, Standards, Guidelines, Tools

Transition and Execution Procedures

Quality Policy

ProcessProcedures

AppraisalAppraisal

Project Communication (Our Live Model)

Project Status Sharing

Reports (Weekly, Monthly & QuarterlyClient FeedbackClient Satisfaction SurveySLA Performance Reviews

QA Sessions

Milestone Check MeetingsChange Request MeetingsInternal Project Development Meetings

Live Communication

Skype / IM , Web Conferences, Email, IP phoneTransfers: FTP Server, Portal Website

SQA Management Via:

Quality Assurance

Requirement Analysis ManagementSoftware Planning ManagementProject Milestone MeetingsMonitoring Software Resources Software Configuration ManagementSQA Monitoring via SDLCBug tracing and analysisPeer Review while project is on going

Security Environment

Operation Security

Documented security policy, secure delivery methodology and process Ongoing Security and IP Protection training NDA with every employee Termination and prosecution for any violation Tracking of all employee emails sent and received

Network Security

Real-time Anti-virus, Windows security update and SPAM protection for desktops and servers

Dedicated DBA/Network Administrator Annual maintenance and scheduled preventive maintenance for

critical assets

Photo ID cards and access cards are issued to all employees, recording and tracking entry/exit

Access to the labs and facility authorized and recordedMoveable USB or hard drive, floppy drive, cameras, and cellular phones

not allowed in labs Presence of security guards 16-Channel Video Surveillance system 24x7 Strict secured access to server roomsOther security measures implemented based on client’s requests

Physical Access

Security Firewalls are installed to prevent unauthorized access to the network

All ports (USB, Serial, Parallel) are disabled on PCs. Secured VPN or a Client preferred mechanism for data communicationAccess to important files and directories is given only to specific personnel Data encryption with PGP or other software according to clients’ requestsMail server and Gateway protected by anti-spam and antivirus, and

implementation of TLS mail and digital certificationInformation backup system

Logical Control

Employees Excellence Plan

Performance Review

Training Program

Technical performance

appraisalSelf-appraisal Customer

feedbackDivision/Company wide normalization

process

Technical & Project Management

Training

Induction Training

Quality RelatedTraining

Role Based Behavioral Training

Customized Training

Language Training

Approach

For Client

Overlap period

TrainingFamiliar ization

Rotation PlanRole

4 to 6 weeks

4 to 6 weeks

4 to 6 weeks

NA2 weeks18-24 monthsTeam Leader

NA2 weeks12-18 monthsAnalyst

1 month2 weeks12-18 monthsProgrammer

• Assures employees an internal job rotation• Provide for planned redundancy to cope with job rotation and to ensure smooth transitions• Provide growth opportunity with higher responsibilities, onsite assignments, etc.• Right of first refusal and replacement

• To address employees’ career development, employee motivation

• To broaden their knowledge of other

functions and departments

Job Rotation

Long term Engagements

Selective Clients

Technology / Resources

Solid Partners

Visited by Premier Wen Jibao | Our HQ in Shanghai | Suzhou Office | Suzhou Office Cafeteria Building

Recent News

Current Project (Case Studies)

Our Solution / Description

Challenge: Surpass client demand by raising the bar for exceptional customer service in Japan keeping its ERP product more competitive.

Required a world-class vendor with extensive Japanese culture knowledge to provide BPO service center (IT helpdesk) for database monitoring, application status reporting, providing change management task (patch, clone, etc ) and response for customer calls.

Skills: Japanese / Mandarin & English + Oracle Product

The Benefits• Multiple Language Response • Reliable Service with zero cultural / ascent challenges • Cost Efficiency • Acquire Market Research Analysis Data

Tools Delivery * 1 Month Training * 24x7 (5 Shifts) * 20 Man team

(Duty Managers > DBA Leaders > Agents)

* Japanese / Mandarin / English

* Voice: IP Communicator(VOIP) / 2Mbp VPN Data: Hosted by Oracle

* Stats Reports (Daily, Monthly, Yearly) * QA via stats analysis, rotation, training, and appraisals

Latest Projects (Case Studies)

Japan Top-

rank Financial Software

Company

Medical

Financial

Fortune500

Project

Scale Cycle

Development

Language Database

Develop System by matching OS and SOL server to boost up available communications with clients, control project delivery and improve quality.

96 man months 8 months C++, VB 6.0

Service Pack 6Microsoft SQL Server 2005,Oracle 10G1

Project development

Client Industry Project Description Development Generals

84 man months 8 months VB,

.net Framework2.0 Oracle 10G

Adopt ORACLE Database and combine with Access, improve exchange efficiency between client interface and background data.

Latest Projects (Case Studies)

Logistics

ERP

Renowned Japanese

manufacturing enterprise

Fortune500

Client Industry Project Description Development Generals

Project

Scale Cycle

Development

Language DatabaseAdopt new WebService framework and NAPS technology, making large- scale server maintenance and amending more convenience and efficiency.

Integrate database technology and available interfaces technology to enable system to output customized report forms agilely, and then improve efficiency.

72 man months 6 months C#, .net, .net

Remote SQLSever 2005

Project development

Staffing

48 man months 10 months

C++ , VB Script, JavaScript

SQL Sever 2000

SQL Server 2005

Differentiated

LessBarriers

• Quick Decision Makers• Little Culture Barrier• No Language Barrier Technology

Experts• Certified & Recognized• Mature Delivery Models• Pride in our Quality

StronglyCommitted

• 88% Repeated Clients• Integrate Organizations• Start Small Grow Big

PeopleOriented

• Our Employees are family• Work For Play • Train In-house Talent

Recent Awards & Credentials

Trimentus Technologies 2007

China Software Industry 2008Association

China Software Industry 2007Association

From 3rd Party Industry Research

China United Business Press 2007

China Software and Service 2005Import and Export Press

China Software and Service 2005Import and Export Press

China Information World 2005CCID NET

SEI CMMI Level 3

China Software Outsourcing Brand Star

Ranked 12th of Top 25 Software Exporting Companies in China

Top 10 Brand in China Outsourcing Service

Ranked 8th of Top 20 Software Exporting Companies in China

Ranked 9th of Top 20 China Software Outsourcing Vendors

Top Software Exporting Company in Eastern China

Commitment / 承诺/ Cheng Nuo

Testimonials (Strong Commitment)

Top10 IT service company 12 ODCs 88% repeated clients

Expect from Seioglobal

Terms & Conditions

Strict Adherence to deadlines

Copyrights and source code to be turned over to you

Same day reply to queries & updates on requested minor changes

Next day updates on major changes

High quality original solutions & Risk Minimization to you

Work on your Time Zone (as your in-house team)

Competitive prices relative to future work volume

Flexible Price Structure as per SLA (Per Team Structure/ Fixed Price / Hourly)

Strategic and Operational Levels of Contact

Lets Do Business

Copyright 2008 - Seioglobal

Virtual Office • ODC• BOT

Partner • Technology Partner• Agents

JV• Local JVs• Foreign JVs

Subcontract

• Small - Big Projects• SOW & MSA

Lets Connect

Copyright 2008 - Seioglobal

Michael M. SabaiDirector - Business Development Honors: U.S & International - MBA & Dual BA (International Business + MIS)

Email: Michael.Sabai@seioglobal.comSkype ID: Michaelssg

Tel (USA) 312 - 235 - 2766 Tel (PRC) 21 - 6137- 0066 \ 2226

23rd Floor, Kaikai Plaza, 888 Wan Hang Du Road, Shanghai, China 200042

Shanghai Add:2-3-12, Shiba, Minato-ku, Tokyo, Japan 130005

Tokyo

5th Floor, Shenyang Software Building, 32 Beiling Avenue, Shenyang, China 110032

Shenyang

B11-601, Creative Industry Park, No.328, Xinghu Rd. Suzhou Park

Suzhou Dalian

6th -9th Floors, Fengxiang Software Park, 168 Minfeng Road, Wuxi, China 214043

Wuxi No. 18, the 5th street, Nakajima, Yodogawa-ku, Osaka, Japan

Osaka

4th Floor, Huijiang Building, 3 South Tianxianqiao Road, Chengdu China 610021

Chengdu 2nd Floor, 4 Nanhu Kechuang Center, South Zhonghuan Road and Yatai Road, Jiaxiang, China 314000

Jiaxing

14th Floor, Network Technology Building, Huangpu Road, Dalian China 116021