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7/28/2019 Segmentation and the Marketing Mix Fme 03
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SEGMENTATION
AND
THEMARKETING MIX
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Many conditions need to be met
to constitute a market:1) There should be a genuine
need.
2) Customers should be willing
and able to buy the product
3) The total or the aggregatedemand should be sufficient to
enable a supplier to operate
profitably
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MASS MARKETING
Assumes that all customers in themarket are the same, customer needs
do not vary, and the company can offer
a standardized marketing mix thatmeets the needs of everyone.
The standard marketing mix means the
same product, method of distribution,
prices, and promotional effort aimed at
everyone in the market (basically
middle class, lower middle class and
segments below them).
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The reality is that fashion
products cannot be massmarketed because
consumers desire
individuality and expressionof the self.
Markets are therefore
segmented.
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MARKET SEGMENTATION
The marketing research necessary todescribe and segment a market leads toa deeper understanding of theconsumer that enables the most
effective design of a marketing mix, andthe ability to respond to changes in themarket.
It enhances marketing planning and inreturn forces management to considerthe relative costs, efficiency and
effectiveness of the alternatives.
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It forces fashion marketers to
consider competitors strengths
and weaknesses.SEGMENTATION BASES
Segments are groups of
customers with similarcharacteristics. It can be based
on many variables.
1) GENDER
2) AGE
3) MARITAL STATUS
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4) OCCUPATION
5) INCOME
6) EDUCATION 7) CUSTOMER SIZE
8) RELIGION
9) FAMILY LIFECYCLE 10) TYPE OF NEIGHBOURHOOD
11) REGION/COUNTRY
12) CLIMATE
13) LIFESTYLE Groupings based
on common activities, interests and
opinions of consumers (AIO).
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SEGMENTATION BASED ON
BENEFITS AND CUSTOMERBEHAVIOR
1) Customers may be heavyspenders, moderate spenders orlow spenders
2) There are varying degrees ofbrand loyalty
3) There are different purchasingmodes, from comparison shoppingto buying at convenience outlets.
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4) Usage rates define heavy,medium, light, occasional users andnon users.
5) Usage situation defines if it is
used at work, for leisure, evening,formal, weddings, etc.
6) Price sensitivity ranges from veryprice aware to least price sensitive.
7) Benefits to consumers rangefrom easy care to environmentalfriendliness to durability, etc.
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CRITERIA FOR
SELECTING SEGMENTS
There are four main criteria forselecting segments:
1) The segment should bemeasurable and easily identifiable.
2) The segment should be relativelystable. Though styles evolve over
successive seasons, and change isinevitable, the segment should remainrelatively loyal to the fashion marketerwho leads and reflects their fashion
tastes.
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3) The segment should be
accessible. This relates to
distribution as well as
promotional efforts.4) The segment should be
large enough to be profitable
for the scale of operations ofthe fashion marketer.
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SEGMENTATION
STRATEGIES
The segmentation strategy is
determined by:
1) COMPANY RESOURCES2) NATURE OF THE
COMPETITION
3) NATURE OF THE DEMANDIN THE PARTICULAR
FASHION MARKET STABLE
OR VOLATILE
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Segmentation strategies may be
concentration strategy, or multi
segment strategy.
Selection of only one segment isknown as concentration strategy.
It enables the company to become
expert in satisfying one segment ofcustomers, and to acquire prestige
and loyalty among that group of
customers.
The risk in the concentration strategy
is that a downturn in one market can
expose the company to considerable
financial risk.
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Selection of two or more
segments is called multi-
segment strategy.
Such a strategy provides a
measure of stability in timesof rapid market change by
spreading risk across
several segments.
The firm may enjoy
economies of scale.
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POSITIONING AND
PERCEPTUAL MAPPING
It has to do with the perception of the
firm and its marketing mix by the
target market. The main method of market position is
the use of marketing research to
conduct a perceptual map of the
market. A perceptual map is the
consumers view of the market. It is
hypothetical and has little to do with
realities of style and pricing.
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FASHION MARKETING MIX
Marketing Mix is the range of variables that
can be controlled by the fashion marketer to
meet the needs of the buyers profitably.
It is getting the right product to the chosen
market segment at the correct time in the
right place and for the right price.
The positioning statement is a strategicdecision taken by a company and the
marketing mix is concerned with turning that
decision into reality via specific activities.
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SEGMENTATION
MAKES THE DECISION
MAKING PROCESS ANDPOSITIONING VERY
ORGANISED IN THE
COMPANIES..