Segmentation and the Marketing Mix Fme 03

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    SEGMENTATION

    AND

    THEMARKETING MIX

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    Many conditions need to be met

    to constitute a market:1) There should be a genuine

    need.

    2) Customers should be willing

    and able to buy the product

    3) The total or the aggregatedemand should be sufficient to

    enable a supplier to operate

    profitably

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    MASS MARKETING

    Assumes that all customers in themarket are the same, customer needs

    do not vary, and the company can offer

    a standardized marketing mix thatmeets the needs of everyone.

    The standard marketing mix means the

    same product, method of distribution,

    prices, and promotional effort aimed at

    everyone in the market (basically

    middle class, lower middle class and

    segments below them).

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    The reality is that fashion

    products cannot be massmarketed because

    consumers desire

    individuality and expressionof the self.

    Markets are therefore

    segmented.

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    MARKET SEGMENTATION

    The marketing research necessary todescribe and segment a market leads toa deeper understanding of theconsumer that enables the most

    effective design of a marketing mix, andthe ability to respond to changes in themarket.

    It enhances marketing planning and inreturn forces management to considerthe relative costs, efficiency and

    effectiveness of the alternatives.

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    It forces fashion marketers to

    consider competitors strengths

    and weaknesses.SEGMENTATION BASES

    Segments are groups of

    customers with similarcharacteristics. It can be based

    on many variables.

    1) GENDER

    2) AGE

    3) MARITAL STATUS

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    4) OCCUPATION

    5) INCOME

    6) EDUCATION 7) CUSTOMER SIZE

    8) RELIGION

    9) FAMILY LIFECYCLE 10) TYPE OF NEIGHBOURHOOD

    11) REGION/COUNTRY

    12) CLIMATE

    13) LIFESTYLE Groupings based

    on common activities, interests and

    opinions of consumers (AIO).

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    SEGMENTATION BASED ON

    BENEFITS AND CUSTOMERBEHAVIOR

    1) Customers may be heavyspenders, moderate spenders orlow spenders

    2) There are varying degrees ofbrand loyalty

    3) There are different purchasingmodes, from comparison shoppingto buying at convenience outlets.

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    4) Usage rates define heavy,medium, light, occasional users andnon users.

    5) Usage situation defines if it is

    used at work, for leisure, evening,formal, weddings, etc.

    6) Price sensitivity ranges from veryprice aware to least price sensitive.

    7) Benefits to consumers rangefrom easy care to environmentalfriendliness to durability, etc.

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    CRITERIA FOR

    SELECTING SEGMENTS

    There are four main criteria forselecting segments:

    1) The segment should bemeasurable and easily identifiable.

    2) The segment should be relativelystable. Though styles evolve over

    successive seasons, and change isinevitable, the segment should remainrelatively loyal to the fashion marketerwho leads and reflects their fashion

    tastes.

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    3) The segment should be

    accessible. This relates to

    distribution as well as

    promotional efforts.4) The segment should be

    large enough to be profitable

    for the scale of operations ofthe fashion marketer.

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    SEGMENTATION

    STRATEGIES

    The segmentation strategy is

    determined by:

    1) COMPANY RESOURCES2) NATURE OF THE

    COMPETITION

    3) NATURE OF THE DEMANDIN THE PARTICULAR

    FASHION MARKET STABLE

    OR VOLATILE

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    Segmentation strategies may be

    concentration strategy, or multi

    segment strategy.

    Selection of only one segment isknown as concentration strategy.

    It enables the company to become

    expert in satisfying one segment ofcustomers, and to acquire prestige

    and loyalty among that group of

    customers.

    The risk in the concentration strategy

    is that a downturn in one market can

    expose the company to considerable

    financial risk.

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    Selection of two or more

    segments is called multi-

    segment strategy.

    Such a strategy provides a

    measure of stability in timesof rapid market change by

    spreading risk across

    several segments.

    The firm may enjoy

    economies of scale.

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    POSITIONING AND

    PERCEPTUAL MAPPING

    It has to do with the perception of the

    firm and its marketing mix by the

    target market. The main method of market position is

    the use of marketing research to

    conduct a perceptual map of the

    market. A perceptual map is the

    consumers view of the market. It is

    hypothetical and has little to do with

    realities of style and pricing.

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    FASHION MARKETING MIX

    Marketing Mix is the range of variables that

    can be controlled by the fashion marketer to

    meet the needs of the buyers profitably.

    It is getting the right product to the chosen

    market segment at the correct time in the

    right place and for the right price.

    The positioning statement is a strategicdecision taken by a company and the

    marketing mix is concerned with turning that

    decision into reality via specific activities.

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    SEGMENTATION

    MAKES THE DECISION

    MAKING PROCESS ANDPOSITIONING VERY

    ORGANISED IN THE

    COMPANIES..